AISHELL-4 / train_L /TextGrid /20200709_L_R002S01C01.TextGrid
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text = "零零二我是总经理"
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text = "怎么说呢也是一个为了这个下半年度嗯<sil>简单说就为了前期咱们下个月嗯各部门儿"
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text = "嗯行。那咱们有请咱们这个嗯<sil>运营主管这边儿来先做简单的介绍"
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text = "<#>然后以上就是我们这个上半年的总结还有就是"
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text = "行。而且我们这边儿教练也要了解顾客的心理嘛?像一些顾客会有一些憧憬,他会不会再一个星期或者一个月之内瘦掉几斤?会不会有明显的变化?"
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text = "对然后让教练教给他们一些基础动作,比方说<#>就是促进新陈代谢之类的"
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text = "<#>这也属于一种受教方式嘛。然后进行推销,还有一种就是增加一些<sil>"
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text = "食物方面需要给他们搭配一下,怎么样调整,这样的话减脂就是比较快,而且又健康。还有一种就是<sil>"
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text = "集中在一起,清洁浴池呃清洁这个游泳池,然后呃消毒,然后再注入新水。"
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text = "呃保洁人员上班的时间要在七点半,嗯我们要先去嗯把这个地面弄干净,而且我告诉他们把抹布"
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intervals [58]:
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text = "要洗干净拧干,然后在呃半潮的情况下去蹲地,这样的话地地面就干的快一点,我们把空调打开很快就干了。如果说你用湿抹布去蹲地的话,呃蹲布就是"
intervals [59]:
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intervals [60]:
xmin = 1079.16629
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intervals [62]:
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intervals [64]:
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xmin = 1107.0453401914956
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intervals [66]:
xmin = 1107.14382
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text = "所有的卫生要打扫干净,先蹲地后去擦拭桌面儿啊,或者说那那些健身器材啊"
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xmin = 1114.19882
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intervals [68]:
xmin = 1114.26632
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intervals [69]:
xmin = 1120.76133
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intervals [70]:
xmin = 1124.8477599040514
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text = "对已经什么已经跟他们说过,因为有因为有一个是新来的,他是有一次呃"
intervals [71]:
xmin = 1130.896267366738
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intervals [72]:
xmin = 1131.01634
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text = "把这个时间安排的有有一点儿乱,他不知道该先干什么后干什么,然后就先先去去擦擦拭一些器<->呃健身器材,最后才去蹲地,所以那地面就湿滑了"
intervals [73]:
xmin = 1142.95635
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intervals [74]:
xmin = 1744.85438
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text = "嗯因为上半年的受疫情影响呢来我们健身中心的健身的人相对的比较少,但是呢工作量并没有减少,因为我们对这个消毒的严格的要求其实是增大了他们"
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xmin = 1759.11439
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intervals [76]:
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text = "呃他们就是上班儿的时间,其实有时候会延长一些,呃提前到或者是晚就是走得比较晚一些,呃下半年的话"
intervals [77]:
xmin = 1770.2319
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intervals [78]:
xmin = 1770.2619
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text = "呃疫情就是比较缓缓了,呃但是呃对于消毒这一块儿我们不想松懈,因为"
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xmin = 1778.1019
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intervals [80]:
xmin = 1778.1319
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text = "毕竟我们是健身房,我们是要把健康放在第一位的,所以呃我会建议呃再增加两个保洁人员"
intervals [81]:
xmin = 1788.5736790511726
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intervals [82]:
xmin = 1790.57442
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text = "因为呃如果说我们持续的这样加班儿的话,可能他们呃身体会受不了,对对对对我们不能进行疲劳作业"
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xmin = 1801.14442
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intervals [84]:
xmin = 1801.17692
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text = "呃而且对于这个保洁人员我们还会进行一些专业的培训,呃比如说呃我们会细化一下我们的保洁标准"
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xmin = 1811.29193
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intervals [86]:
xmin = 1811.36193
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xmin = 1820.90194
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intervals [88]:
xmin = 1821.57944
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text = "这样摸一米没有明显的污渍,这是我对他们的要求。所以呃就是"
intervals [89]:
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intervals [90]:
xmin = 1829.42445
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text = "包括抹布我们都要定期的更换,洗不出来了我们就扔了它,因为本身我们就是一个非常清洁的,呃让人看着就是愿意"
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xmin = 1839.72946
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intervals [92]:
xmin = 1839.81946
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text = "停留在这儿的,如果让呃顾客来到我们这里之后,他一摸这个健身器材竟然有灰尘"
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xmin = 1848.09947
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intervals [94]:
xmin = 1848.20447
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intervals [95]:
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intervals [96]:
xmin = 1856.20447
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text = "呃甚至这个人用完了之后,他们要立刻上去,因为有一些汗渍啊水渍啊那下一个人再用的话,所以要求他们"
intervals [97]:
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intervals [98]:
xmin = 1865.78198
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text = "及时的去做一些清洁工作。 呃除了常规的之外,呃楼道呢是要求没有没有脚印"
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xmin = 1874.04699
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intervals [100]:
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text = "呃因为可能有的从游泳馆儿出来就是带一些水出来啊,我们要求楼道是没有脚印,没有烟头,呃虽然我们"
intervals [101]:
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intervals [102]:
xmin = 1883.3395
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text = "嗯我们是要求的是禁烟的,可能会有个别的人呃或吸烟或者怎么样,但是保洁人员负责什么?"
intervals [103]:
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intervals [104]:
xmin = 1892.9345
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text = "就是负责我们这儿是呃没有地面是没有烟头儿,没有脚印,没有污渍,没有痰渍,可能有个别的人会吐痰,但是我们要及时的清理,"
intervals [105]:
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intervals [106]:
xmin = 1904.08701
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text = "这就是对他们的一个要求。要严格,啊否则的话我们没有一个整洁清洁安静的一个环境的话那"
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intervals [108]:
xmin = 1913.77702
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text = "可能我们顾客会有反感心理,我们器械再先进,我们教练再高级,如果卫生达不到的话"
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xmin = 1921.89703
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intervals [110]:
xmin = 1921.99453
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text = "可能别人也会起逆反心理可能以后就不会续约了,已经办卡的可能这个到期了就算了"
intervals [111]:
xmin = 1929.32454
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intervals [112]:
xmin = 1929.39704
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text = "所以我告诉每一个保洁人员,我们的工作其实是很重要,我们就是什么?我们就是这个健身中心的美容师"
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intervals [114]:
xmin = 1939.53205
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text = "我们给他在做美容,如果我们这个工作做的不到位的话,那我们就在给他抹黑了。"
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xmin = 1946.05705
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intervals [116]:
xmin = 1946.64205
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xmin = 1951.78706
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intervals [2]:
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text = "零二三运营主管"
intervals [3]:
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intervals [4]:
xmin = 86.71543
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text = "嗯今天呢把大家叫来,咱们就是对咱们健身中心上半年咱们的经营情况做一个简单的"
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xmin = 94.08543
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intervals [6]:
xmin = 94.21293
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intervals [8]:
xmin = 102.93533971968648
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text = "然后现在咱们就先从教练部这边儿简单的总结一下上半年的情况"
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xmin = 109.43295
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intervals [10]:
xmin = 162.84799
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text = "会有裁员的情况,"
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xmin = 164.0225915458422
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intervals [12]:
xmin = 167.09004890191892
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text = "那我想问你这边儿几个问题"
intervals [13]:
xmin = 169.343
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intervals [14]:
xmin = 169.5455
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text = "咱们这边儿的教练一般情况下都受过多久的专业训练?咱们招的那些大部分都是有经验的,还是说就是他们考了证就直接来这里实习的这些?"
intervals [15]:
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intervals [16]:
xmin = 194.24552
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text = "那咱们这些教练的服务态度问题怎么样?比如说像你刚才说那些高级教练,他们会不会因为在咱们这个健身中心待的时间长了"
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intervals [18]:
xmin = 203.10053
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text = "就比如说有人问他问题干嘛,就是学生有不懂的,他会不是那么耐心,不会像刚来那些教练一样那么耐心细心的去教会有这个情况吗?"
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intervals [20]:
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text = "然后咱们这边儿其实呢有那个意见反馈,就是说然后孩子在学游泳啊学游泳的时候,因为以前没有接触过"
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intervals [22]:
xmin = 254.79057
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text = "然后咱们这个孩子就被教练可能就说了几句嘛,然后现在孩子现在小孩其实心理承受能力也不是特别强,然后就有点儿抵触心理,就不想再来了,这种情况下你会怎么和其他的教练沟通,然后去解决这个问题?"
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intervals [24]:
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intervals [26]:
xmin = 397.7832
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text = "就是来这健身的这些顾客进行调查问卷让他们选出来他们比较满意的那些教练,就是对他们的那个教课行为进行评价,然后比较好的其实咱们也可以对教练,比如说"
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intervals [28]:
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text = "实<->那个实行那种加薪制就是鼓励教练更好的去教学"
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intervals [30]:
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text = "嗯"
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intervals [32]:
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text = "嗯好。那咱们这个保安部这边儿呢上一个季度的情况怎么样?就是安全情况各种"
intervals [33]:
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intervals [34]:
xmin = 444.13574
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intervals [36]:
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intervals [38]:
xmin = 482.16827
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text = "都可以进来吗?还是进来之后咱们这边儿会有给排号还是怎么样?咱们这边儿详细说一下"
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text = "嗯"
intervals [41]:
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intervals [42]:
xmin = 506.7964709701492
xmax = 509.36708664179093
text = "区分出来认出来辨认"
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xmin = 516.22334
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text = "那咱们这儿有没有顾客,就比如说那些非机动车、自行车、电瓶车,然后停在咱们车棚里有损坏或者丢失的情况,这个上半年有这个情况发生吗?"
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intervals [48]:
xmin = 549.96833
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text = "那咱们这园咱们这个健身中心对于那些来的那些顾客进来的时候,咱们检查是怎么样的?"
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intervals [50]:
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text = "疫情期间"
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intervals [52]:
xmin = 565.04334
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text = "测体温登记这些都会吗"
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xmin = 567.3885918656715
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intervals [54]:
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text = "对对对"
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intervals [56]:
xmin = 581.41836
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text = "主主要这是一个敏感的地区是吗"
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xmin = 604.451859477612
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text = "对"
intervals [59]:
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intervals [60]:
xmin = 609.13338
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text = "那咱们现在每天晚上的值班人员大概有多少,就是并且说会巡查几次?有没有说就是那种"
intervals [61]:
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intervals [62]:
xmin = 616.49339
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text = "咱们的那个保安来查,但是里面的人员还没有走清楚,比如说去把门窗都锁了,然后给人员给顾客造成这种困扰,这个问题有吗?"
intervals [63]:
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intervals [64]:
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text = "巡查几次呢"
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intervals [66]:
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text = "晚上期间会巡查几次,晚上"
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intervals [68]:
xmin = 641.4083987371168
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text = "两遍"
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intervals [70]:
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text = "那咱们咱们有这么多那个呃<sil>那个地点,比如说咱们的羽毛球馆呃<sil>那个游泳馆,然后篮球馆、乒乓球馆"
intervals [71]:
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intervals [72]:
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text = "咱们这些各个场所监控,咱们这儿有去测试一下,或者查看一下有有没有什么就是说漏洞什么的吗?"
intervals [73]:
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intervals [74]:
xmin = 681.66095
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text = "去看这个监控对吗会检查"
intervals [75]:
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intervals [76]:
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text = "嗯好,保安部这边儿还有别的问题吗?要汇报吗?"
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intervals [78]:
xmin = 704.98347
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text = "需要需要就是增加一些是吗?"
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xmin = 707.66597
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intervals [82]:
xmin = 717.74098
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intervals [84]:
xmin = 745.5132374733475
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intervals [86]:
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intervals [88]:
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intervals [90]:
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text = "嗯好,那到时候你们就是再招人的话,一定要在这方面就是多加注意。好,下面咱们问一下这个后勤维修部,咱们这边儿"
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xmin = 772.87103
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intervals [92]:
xmin = 772.96603
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xmin = 777.4673106503199
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intervals [94]:
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intervals [96]:
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intervals [98]:
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intervals [100]:
xmin = 908.9241557965587
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text = "舒畅起来"
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intervals [102]:
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text = "嗯咱们就是咱们这儿前一段时间不是一直下雨,然后咱们这边儿我想问一下咱们这边儿这个设施有没有受到"
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xmin = 958.91369
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intervals [104]:
xmin = 958.97369
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text = "什么影响或者说比如房屋有漏水啊漏雨的这些现象,因为咱们这个呃<sil>场地比较多,各种各种羽毛球馆啊、乒乓球馆啊、游泳馆有这个现象吗?"
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xmin = 970.3437
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intervals [106]:
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intervals [108]:
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intervals [110]:
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text = "好,前段儿时间其实也有顾客反映在咱们这个就是咱们这客户在咱们这个羽毛球馆里反映有一部分的那个地面比较滑"
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xmin = 1040.33876
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intervals [112]:
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xmin = 1045.43876
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intervals [114]:
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intervals [115]:
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intervals [116]:
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intervals [118]:
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text = "好,这个可以后续跟那些保洁人员就开个会,集中说一下,让大家都知道什么,落实了对吗"
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intervals [120]:
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text = "嗯好好可以,现在咱们问一下前台接待这边儿啊总结一下儿咱们上一上一季度这个工作进程来咨询的人的数量是增加了还是减少这个工作情况做一个大概的汇报"
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intervals [122]:
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intervals [124]:
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intervals [126]:
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intervals [128]:
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intervals [129]:
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intervals [130]:
xmin = 1247.2012358042005
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text = "那怎么可以"
intervals [131]:
xmin = 1248.2381227978037
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intervals [132]:
xmin = 1257.904315168114
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intervals [133]:
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intervals [134]:
xmin = 1266.54146
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text = "好,咱们前台这边儿啊就是主要就是给顾客解答疑问,我想问一下咱们前台就遇到那些就大家在咨询有意有意愿有意志就在咱们在报名参加活动的这些人,但是他们就一直在犹犹豫,游游移你在这时候会怎么跟他们说跟顾客说,然后让他们参加咱们这个课程?"
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xmin = 1286.73148
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intervals [136]:
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text = "哪一个部门的业务,"
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intervals [138]:
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intervals [140]:
xmin = 1381.44906
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text = "是咱们前台人员自己管理,还是咱们这个后勤这边儿来处理,因为前台就在"
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xmin = 1386.89406
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intervals [142]:
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intervals [143]:
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intervals [144]:
xmin = 1424.2366
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text = "咱们前台这边有没有制定什么计划,就是说促进这些客户的消费,让他们就多来上一些课,有有什么计划吗?咱们前台这边儿或什么优惠的政策什么都有吗"
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intervals [146]:
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intervals [147]:
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intervals [148]:
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text = "嗯行。 然后那针对咱们就是咱们上半年的这个上一季度的这个工作情况,然后下半年的其实情况会有所好转"
intervals [149]:
xmin = 1488.12665
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intervals [150]:
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text = "我想问一下各部门对下半年有没有什么制定了什么计划或者什么目标,怎么样让工作完成的更好?"
intervals [151]:
xmin = 1495.97916
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intervals [152]:
xmin = 1497.13666
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intervals [154]:
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text = "就是可以增加试课这个项目是吗?"
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intervals [156]:
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text = "仪器"
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intervals [158]:
xmin = 1545.1082797940167
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intervals [159]:
xmin = 1545.8643432268525
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intervals [160]:
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text = "嗯对"
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intervals [162]:
xmin = 1603.1622610554368
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intervals [163]:
xmin = 1604.0695371748398
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intervals [164]:
xmin = 1612.4836317393083
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text = "嗯好"
intervals [165]:
xmin = 1613.88926
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intervals [166]:
xmin = 1613.96426
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text = "那咱们保安部这边儿,然后为了就是下半年更加完善这个系统,有什么想法或者什么计划吗?"
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xmin = 1621.02927
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intervals [168]:
xmin = 1630.33678
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intervals [169]:
xmin = 1631.0361416737742
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intervals [170]:
xmin = 1671.3884637846484
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text = "这些都有定期的检查和更新吗?"
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intervals [172]:
xmin = 1681.4981119722815
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text = "嗯"
intervals [173]:
xmin = 1682.5998044029852
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intervals [174]:
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intervals [176]:
xmin = 1708.35160945629
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intervals [177]:
xmin = 1709.237283763326
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intervals [178]:
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text = "嗯因为现在夏天高温,然后可能会发生什么东西易燃然后这边儿要做好这个安全的措施。那咱们后勤维修部呢就是下半年什么计划"
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intervals [180]:
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text = "哦可以这个可以"
intervals [181]:
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intervals [182]:
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intervals [184]:
xmin = 1824.8278155330488
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intervals [185]:
xmin = 1826.0159152132194
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intervals [186]:
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text = "对不想锻炼了"
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intervals [188]:
xmin = 1868.641444537247
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text = "嗯"
intervals [189]:
xmin = 1869.4839152195498
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intervals [190]:
xmin = 1901.6481340618336
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intervals [191]:
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intervals [192]:
xmin = 1951.85206
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text = "嗯好。后勤部这边儿这个情况是这样,那咱们来听一下前台这边儿下半年的计划"
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intervals [194]:
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intervals [196]:
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intervals [198]:
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intervals [200]:
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intervals [202]:
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intervals [203]:
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intervals [204]:
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intervals [6]:
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text = "嗯因为现在呃这个病情这个疫情有好转嘛,然后呃大多人都在家呆了大半年,然后都想出来"
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intervals [8]:
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text = "出来找我们咨询一下我们这边儿有没有什么优惠活动,想要瘦身减脂的的这个女性也是比上一季度要增加了"
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intervals [10]:
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intervals [12]:
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intervals [14]:
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text = "给他们介绍一下儿。然后嗯前台这边儿的话嗯人"
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intervals [16]:
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text = "嗯前台这边儿的服务人员工作态度嗯是我们每一天都在加强训练的,嗯为了让为了让这个顾客来询问的时候有一个"
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intervals [18]:
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text = "比较良好的这个印象,对我们整个这个机构有一个比较好的印象,然后我们每天都在"
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intervals [20]:
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intervals [22]:
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intervals [24]:
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text = "嗯但是但是目前还没有接到这个服<->呃严很严重的情况,就是顾客反馈说有这个态度极其恶劣的"
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intervals [28]:
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intervals [29]:
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intervals [30]:
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intervals [32]:
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intervals [34]:
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text = "嗯让他们充分了解我们,比如说游泳啊呃或者瘦身啊这些是都可以呃达到这个顾客想要的这个效果。"
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intervals [38]:
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intervals [44]:
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text = "嗯比较上个季度来说的话,我觉得这个情况可能是因为大家都呃在家呆的时间久了,这个发发胖的这个原因"
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intervals [46]:
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intervals [48]:
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intervals [50]:
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intervals [52]:
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intervals [54]:
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text = "部位,它属于不合理的,嗯就是卫生啊或者这个摆件有什么损坏,或者地面哪有一些污渍,我们都是会及时和保保洁那边儿后勤那边儿联系的。"
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intervals [56]:
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intervals [57]:
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intervals [58]:
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text = "所以我们现在想制定的一个计划就是实行一个会员制,就是想给一些普通用户也可以免嗯<sil>"
intervals [59]:
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intervals [60]:
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intervals [62]:
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intervals [63]:
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intervals [64]:
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intervals [65]:
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intervals [66]:
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text = "嗯"
intervals [67]:
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intervals [68]:
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text = "我首先觉得呃我们现在健身还有来询问我们"
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intervals [70]:
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text = "这个情况的这个人员比较少,是因为有一个很重要的一点,就是有很多人对我们这个健身嗯有一些误解"
intervals [71]:
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intervals [72]:
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text = "他可能缺少这方面的一些了解,或者他觉得做就像网上一些推出了一些什么动作"
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intervals [74]:
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text = "或者什么样节食啊什么的瘦身塑身的方式,他可能呃有一些误解,所以他在嗯网上通过一些不正确的方式进行了一些锻炼。"
intervals [75]:
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intervals [76]:
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text = "呃我觉得我们可以进行一些呃授课,就是讲一些这关于这方面的知识,让她们了解一下儿我们怎么"
intervals [77]:
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intervals [78]:
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text = "呃就我们可以对我们可以统一的呃约一些人,看谁有这方面的"
intervals [79]:
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intervals [80]:
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text = "想要了解的一些想法,然后在我们这个活动中心"
intervals [81]:
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intervals [82]:
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text = "组织一次会议,嗯给他们免费免费讲述一下这个健身到底是有什么样的好处,还有一一定要注意的一些细节,不是说像嗯网上随便的一些动作"
intervals [83]:
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intervals [84]:
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text = "你在家里随便做一做或者坚持多少天,那样是练不出来你想要的效果。我觉得"
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intervals [86]:
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text = "呃这个是大部分人群就是想要健身,但是在犹豫的这部分人群是嗯可以让他们来我们的健身馆"
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intervals [88]:
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text = "嗯听一下儿这个授课是有一定的帮助,"
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intervals [90]:
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text = "如果我们决定下来要实行这个"
intervals [91]:
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intervals [92]:
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text = "授课的话是一定要制作一下儿海报的,嗯还要通过一些网上或者线上线下的一些宣传,也可以"
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intervals [94]:
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text = "通过这个老顾客他们嗯分享一些他们身边的朋友啊或者嗯什么亲人。来我们这儿听课的话,我们可以给他们一些"
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intervals [96]:
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text = "提供一些免费的优惠,或者嗯或者他可以来买多少次课,可以给他赠多少次课,可以实行这样的优惠制度。"
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intervals [98]:
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