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text = "对," |
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text = "行。而且我们这边儿教练也要了解顾客的心理嘛?像一些顾客会有一些憧憬,他会不会再一个星期或者一个月之内瘦掉几斤?会不会有明显的变化?" |
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text = "我感觉就是这个顾客来的时候有的人想体验一下儿咱们这个" |
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text = "<#>这也属于一种受教方式嘛。然后进行推销,还有一种就是增加一些<sil>" |
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text = "测量身体机能的仪器,<#>比方说这个顾客他的血压呀" |
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text = "还有什么就是气血不足之类的这方面,运动量可能要稍微减少,还有就是" |
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text = "这个数值呢因为这个数值它每个人都不一样他有的新陈代谢快有的新陈代谢慢会不会就是" |
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text = "食物方面需要给他们搭配一下,怎么样调整,这样的话减脂就是比较快,而且又健康。还有一种就是<sil>" |
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text = "测量,男生和女生的体脂率,一般男生的体脂率是在" |
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text = "零二八我是保安部" |
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text = "这个<sil>就呃上半年情况来讲的话,呃车棚这方面的话,基本上是没有什么问题的,然后就是关于健身房之内的里面的器械的一些维护还有" |
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text = "就是会会每天的话都会看一下儿车棚的情况,会定期会去检查,所以说目前的话还没有嗯出现这种情况" |
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text = "<#>测体温的那个点,比如每每每个人来的需要首先的话是需要登记你的个人信息" |
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text = "会设置一个健对会设置一个健康码,然后的话就是门口的话也会有设置那个酒精,然后包括那个卫生间都会有那个酒精,然后进来的话首先会给你消一下毒,测一下体温" |
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text = "然后要登记最主要的就是扫一下那个健康码,看一下你近期有没有就是去过什么敏感的地方,因为毕竟健身毕竟健身房咱们这健身房这个东西吧他" |
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text = "<#>啊这个的话还是没有的,因为我们每每天的话都是呃每天每天的话是安排两到三个人" |
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text = "两遍。就是对,晚上的话就是。要过快关门儿的时候儿,就是咱们快停止营业的时候儿会巡查一遍,然后到晚上呃到晚上的话会再再去巡查一遍。" |
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text = "这个目前的话一这个目前的话暂时还是没有发现任何的就是说就是比如说那个哪个比如说羽毛球馆啊或者乒乓球馆那些监控室是不能用的,因为每天的话" |
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text = "保安部话这边的话就是<sil>延上半期<->就是上一年情况来讲的话,对于这个保安人员的话,他不是就是" |
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text = "首先的话是人手的话肯定是需要需要增加一些因为的话,因为现在因为现在就疫目前疫情影响的话,它人手肯定是不够的,因为需要各个方面都需要监督到位" |
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text = "万一就是比如说顾客顾客之间发生什么矛盾的话,他就算如果他如果这个安保他比较保安他比较瘦小的话" |
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text = "然后就是还要从一些所那个所在的比如说咱们这个地方公安公安派出所的电话号码,因为对处理一些那个突发情况," |
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text = "呃目前的话也就是对于保我们保安部后半年目前的话就是这些" |
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text = "呃就是负责我们整个健身中心的优化、清洁卫生,还有设备的维护,嗯<sil>" |
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text = "呃提到最重要的位置,让每一个来到我们健身中心的人都能够放心呃安心呃<sil>" |
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text = "他们都是中年人或者是退休的来到这里,因为我们工资比较低嘛,就是一千五左右的工资,这样的工资我们不可能去招很专业的人士来" |
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text = "消毒措施还是要做的,我们可以在奖励程度上给给予一定的奖励,因为确实比以前的工作量要加大,我们还" |
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text = "呃绿化的那一块儿呢,呃因为人家来到我们的健身中心是怀着一个健身的目的,呃所以呃我们在就是在我们" |
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text = "健身中心的院子里会有许多的绿绿就是绿植还有一些鲜花,呃首先进入我们健身中心,环境就会非常的好,大家也会有一个好的心情" |
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text = "其实在同时如果他们发现了有什么问题,或者是顾客的反馈,可能他们会第一时间听到就是及时的呃往上报就是" |
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text = "呃就不太愿意去嗯下水。所以我们对这个水温的调节掌控,包括" |
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text = "要洗干净拧干,然后在呃半潮的情况下去蹲地,这样的话地地面就干的快一点,我们把空调打开很快就干了。如果说你用湿抹布去蹲地的话,呃蹲布就是" |
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text = "所有的卫生要打扫干净,先蹲地后去擦拭桌面儿啊,或者说那那些健身器材啊" |
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text = "把这个时间安排的有有一点儿乱,他不知道该先干什么后干什么,然后就先先去去擦擦拭一些器<->呃健身器材,最后才去蹲地,所以那地面就湿滑了" |
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text = "嗯因为上半年的受疫情影响呢来我们健身中心的健身的人相对的比较少,但是呢工作量并没有减少,因为我们对这个消毒的严格的要求其实是增大了他们" |
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text = "呃他们就是上班儿的时间,其实有时候会延长一些,呃提前到或者是晚就是走得比较晚一些,呃下半年的话" |
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text = "呃而且对于这个保洁人员我们还会进行一些专业的培训,呃比如说呃我们会细化一下我们的保洁标准" |
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text = "那他可能就心里面儿膈应不愿意来了,所以对健身器材的这个清洁要每天" |
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xmin = 1856.15447 |
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text = "呃甚至这个人用完了之后,他们要立刻上去,因为有一些汗渍啊水渍啊那下一个人再用的话,所以要求他们" |
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intervals [97]: |
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xmin = 1865.45948 |
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text = "" |
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xmin = 1865.78198 |
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xmax = 1874.04699 |
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text = "及时的去做一些清洁工作。 呃除了常规的之外,呃楼道呢是要求没有没有脚印" |
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intervals [99]: |
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xmin = 1874.04699 |
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text = "" |
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xmin = 1874.10949 |
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text = "呃因为可能有的从游泳馆儿出来就是带一些水出来啊,我们要求楼道是没有脚印,没有烟头,呃虽然我们" |
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intervals [101]: |
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xmin = 1883.2895 |
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xmax = 1883.3395 |
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text = "" |
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intervals [102]: |
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xmin = 1883.3395 |
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xmax = 1892.8295 |
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text = "嗯我们是要求的是禁烟的,可能会有个别的人呃或吸烟或者怎么样,但是保洁人员负责什么?" |
|
intervals [103]: |
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xmin = 1892.8295 |
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text = "" |
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intervals [104]: |
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xmin = 1892.9345 |
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xmax = 1903.94951 |
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text = "就是负责我们这儿是呃没有地面是没有烟头儿,没有脚印,没有污渍,没有痰渍,可能有个别的人会吐痰,但是我们要及时的清理," |
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intervals [105]: |
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xmin = 1903.94951 |
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xmax = 1904.08701 |
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text = "" |
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intervals [106]: |
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xmin = 1904.08701 |
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xmax = 1913.53702 |
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text = "这就是对他们的一个要求。要严格,啊否则的话我们没有一个整洁清洁安静的一个环境的话那" |
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intervals [107]: |
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xmin = 1913.53702 |
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xmax = 1913.77702 |
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text = "" |
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intervals [108]: |
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xmin = 1913.77702 |
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xmax = 1921.89703 |
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text = "可能我们顾客会有反感心理,我们器械再先进,我们教练再高级,如果卫生达不到的话" |
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intervals [109]: |
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xmin = 1921.89703 |
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xmax = 1921.99453 |
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text = "" |
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intervals [110]: |
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xmin = 1921.99453 |
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xmax = 1929.32454 |
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text = "可能别人也会起逆反心理可能以后就不会续约了,已经办卡的可能这个到期了就算了" |
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intervals [111]: |
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xmin = 1929.32454 |
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xmax = 1929.39704 |
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text = "" |
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intervals [112]: |
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xmin = 1929.39704 |
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xmax = 1939.47705 |
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text = "所以我告诉每一个保洁人员,我们的工作其实是很重要,我们就是什么?我们就是这个健身中心的美容师" |
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intervals [113]: |
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xmin = 1939.47705 |
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xmax = 1939.53205 |
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text = "" |
|
intervals [114]: |
|
xmin = 1939.53205 |
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xmax = 1946.05705 |
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text = "我们给他在做美容,如果我们这个工作做的不到位的话,那我们就在给他抹黑了。" |
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intervals [115]: |
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xmin = 1946.05705 |
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xmax = 1946.64205 |
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text = "" |
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intervals [116]: |
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xmin = 1946.64205 |
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xmax = 1951.78706 |
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text = "所以他们都知道自己的工作非常重要,所以每个人的积极性还是蛮高" |
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intervals [117]: |
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xmin = 1951.78706 |
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xmax = 2145.338 |
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text = "" |
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class = "IntervalTier" |
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name = "006-F" |
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xmin = 0 |
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xmax = 2145.338 |
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intervals: size = 205 |
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intervals [1]: |
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xmin = 0 |
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xmax = 46.22039 |
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text = "" |
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intervals [2]: |
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xmin = 46.22039 |
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xmax = 47.74539 |
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text = "零二三运营主管" |
|
intervals [3]: |
|
xmin = 47.74539 |
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xmax = 86.71543 |
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text = "" |
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intervals [4]: |
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xmin = 86.71543 |
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xmax = 94.08543 |
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text = "嗯今天呢把大家叫来,咱们就是对咱们健身中心上半年咱们的经营情况做一个简单的" |
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intervals [5]: |
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xmin = 94.08543 |
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text = "" |
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intervals [6]: |
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xmin = 94.21293 |
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xmax = 102.82966382518043 |
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text = "呃汇报和总结,因为上半年其实由由由于受到疫情的影响,想必大家这个工作都有一些新的进程" |
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xmin = 102.82966382518043 |
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xmax = 102.93533971968648 |
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text = "" |
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intervals [8]: |
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xmin = 102.93533971968648 |
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xmax = 109.43295 |
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text = "然后现在咱们就先从教练部这边儿简单的总结一下上半年的情况" |
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intervals [9]: |
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xmin = 109.43295 |
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xmax = 162.84799 |
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text = "" |
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intervals [10]: |
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xmin = 162.84799 |
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xmax = 164.0225915458422 |
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text = "会有裁员的情况," |
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intervals [11]: |
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xmin = 164.0225915458422 |
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xmax = 167.09004890191892 |
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text = "" |
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intervals [12]: |
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xmin = 167.09004890191892 |
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xmax = 169.343 |
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text = "那我想问你这边儿几个问题" |
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intervals [13]: |
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xmin = 169.343 |
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xmax = 169.5455 |
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text = "" |
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intervals [14]: |
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xmin = 169.5455 |
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xmax = 179.63051 |
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text = "咱们这边儿的教练一般情况下都受过多久的专业训练?咱们招的那些大部分都是有经验的,还是说就是他们考了证就直接来这里实习的这些?" |
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intervals [15]: |
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xmin = 179.63051 |
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text = "" |
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intervals [16]: |
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xmin = 194.24552 |
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xmax = 202.91553 |
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text = "那咱们这些教练的服务态度问题怎么样?比如说像你刚才说那些高级教练,他们会不会因为在咱们这个健身中心待的时间长了" |
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intervals [17]: |
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xmin = 202.91553 |
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xmax = 203.10053 |
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text = "" |
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xmin = 203.10053 |
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text = "就比如说有人问他问题干嘛,就是学生有不懂的,他会不是那么耐心,不会像刚来那些教练一样那么耐心细心的去教会有这个情况吗?" |
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intervals [19]: |
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xmin = 213.24054 |
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text = "" |
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xmin = 246.91557 |
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text = "然后咱们这边儿其实呢有那个意见反馈,就是说然后孩子在学游泳啊学游泳的时候,因为以前没有接触过" |
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intervals [21]: |
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xmin = 254.58057 |
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xmax = 254.79057 |
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text = "" |
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xmin = 254.79057 |
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text = "然后咱们这个孩子就被教练可能就说了几句嘛,然后现在孩子现在小孩其实心理承受能力也不是特别强,然后就有点儿抵触心理,就不想再来了,这种情况下你会怎么和其他的教练沟通,然后去解决这个问题?" |
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intervals [23]: |
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xmin = 269.73559 |
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text = "" |
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intervals [24]: |
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xmin = 392.6054016815992 |
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text = "我觉得下一步教练部其实可以就是对这些咱对咱们这儿这些" |
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intervals [25]: |
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xmin = 397.7007 |
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text = "" |
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intervals [26]: |
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xmin = 397.7832 |
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text = "就是来这健身的这些顾客进行调查问卷让他们选出来他们比较满意的那些教练,就是对他们的那个教课行为进行评价,然后比较好的其实咱们也可以对教练,比如说" |
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intervals [27]: |
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xmin = 409.46821 |
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xmax = 409.52571 |
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text = "" |
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intervals [28]: |
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xmin = 409.52571 |
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xmax = 414.64071 |
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text = "实<->那个实行那种加薪制就是鼓励教练更好的去教学" |
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intervals [29]: |
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xmin = 414.64071 |
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text = "" |
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intervals [30]: |
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xmin = 419.72718521321957 |
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xmax = 420.76407220682296 |
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text = "嗯" |
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intervals [31]: |
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xmin = 420.76407220682296 |
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xmax = 436.31073 |
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text = "" |
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intervals [32]: |
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xmin = 436.31073 |
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xmax = 443.94574 |
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text = "嗯好。那咱们这个保安部这边儿呢上一个季度的情况怎么样?就是安全情况各种" |
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intervals [33]: |
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xmin = 443.94574 |
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xmax = 444.13574 |
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text = "" |
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intervals [34]: |
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xmin = 444.13574 |
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xmax = 451.72575 |
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text = "比如说车棚的检查,然后咱们的管理设施有没有遭到损坏,这个说一下吧简单汇报一下" |
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intervals [35]: |
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xmin = 451.72575 |
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intervals [36]: |
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xmin = 475.77827 |
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xmax = 482.00827 |
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text = "那我想问一下就是对于停在咱们健身中心的这些车,咱们这边儿是怎么管理的?是" |
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intervals [37]: |
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xmin = 482.00827 |
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xmax = 482.16827 |
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text = "" |
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intervals [38]: |
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xmin = 482.16827 |
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xmax = 488.60328 |
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text = "都可以进来吗?还是进来之后咱们这边儿会有给排号还是怎么样?咱们这边儿详细说一下" |
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xmin = 488.60328 |
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xmax = 503.48329 |
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text = "" |
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intervals [40]: |
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xmin = 503.48329 |
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xmax = 504.22585529850744 |
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text = "嗯" |
|
intervals [41]: |
|
xmin = 504.22585529850744 |
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xmax = 506.7964709701492 |
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text = "" |
|
intervals [42]: |
|
xmin = 506.7964709701492 |
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xmax = 509.36708664179093 |
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text = "区分出来认出来辨认" |
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intervals [43]: |
|
xmin = 509.36708664179093 |
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xmax = 516.22334 |
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text = "" |
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intervals [44]: |
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xmin = 516.22334 |
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xmax = 527.26831 |
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text = "那咱们这儿有没有顾客,就比如说那些非机动车、自行车、电瓶车,然后停在咱们车棚里有损坏或者丢失的情况,这个上半年有这个情况发生吗?" |
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intervals [45]: |
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xmin = 527.26831 |
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xmax = 541.60582 |
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text = "" |
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intervals [46]: |
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xmin = 541.60582 |
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xmax = 549.92083 |
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text = "由于上半年这个疫情影响,所以来咱们园里的人其实来的时候,其实大家都有措施,都会戴好口罩" |
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intervals [47]: |
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xmin = 549.92083 |
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xmax = 549.96833 |
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text = "" |
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intervals [48]: |
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xmin = 549.96833 |
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xmax = 557.21834 |
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text = "那咱们这园咱们这个健身中心对于那些来的那些顾客进来的时候,咱们检查是怎么样的?" |
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intervals [49]: |
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xmin = 557.21834 |
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xmax = 557.27084 |
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text = "" |
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intervals [50]: |
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xmin = 557.27084 |
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xmax = 558.5534506076758 |
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text = "疫情期间" |
|
intervals [51]: |
|
xmin = 558.5534506076758 |
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xmax = 565.04334 |
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text = "" |
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intervals [52]: |
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xmin = 565.04334 |
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xmax = 567.3885918656715 |
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text = "测体温登记这些都会吗" |
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intervals [53]: |
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xmin = 567.3885918656715 |
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text = "" |
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intervals [54]: |
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xmin = 580.1305581556503 |
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xmax = 581.3618614605543 |
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text = "对对对" |
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intervals [55]: |
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xmin = 581.3618614605543 |
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xmax = 581.41836 |
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text = "" |
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intervals [56]: |
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xmin = 581.41836 |
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xmax = 583.9754775373133 |
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text = "主主要这是一个敏感的地区是吗" |
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intervals [57]: |
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xmin = 583.9754775373133 |
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xmax = 604.451859477612 |
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text = "" |
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intervals [58]: |
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xmin = 604.451859477612 |
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xmax = 605.5103482835821 |
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text = "对" |
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intervals [59]: |
|
xmin = 605.5103482835821 |
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xmax = 609.13338 |
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text = "" |
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intervals [60]: |
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xmin = 609.13338 |
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xmax = 616.37839 |
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text = "那咱们现在每天晚上的值班人员大概有多少,就是并且说会巡查几次?有没有说就是那种" |
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intervals [61]: |
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xmin = 616.37839 |
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xmax = 616.49339 |
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text = "" |
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intervals [62]: |
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xmin = 616.49339 |
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xmax = 626.0834 |
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text = "咱们的那个保安来查,但是里面的人员还没有走清楚,比如说去把门窗都锁了,然后给人员给顾客造成这种困扰,这个问题有吗?" |
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intervals [63]: |
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xmin = 626.0834 |
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text = "" |
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intervals [64]: |
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xmin = 631.1387552552548 |
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xmax = 632.6006051156074 |
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text = "巡查几次呢" |
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intervals [65]: |
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xmin = 632.6006051156074 |
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xmax = 635.35841 |
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text = "" |
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intervals [66]: |
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xmin = 635.35841 |
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xmax = 638.3691655970149 |
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text = "晚上期间会巡查几次,晚上" |
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intervals [67]: |
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xmin = 638.3691655970149 |
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xmax = 641.4083987371168 |
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text = "" |
|
intervals [68]: |
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xmin = 641.4083987371168 |
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xmax = 642.4236839183535 |
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text = "两遍" |
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intervals [69]: |
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xmin = 642.4236839183535 |
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xmax = 652.85342 |
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text = "" |
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intervals [70]: |
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xmin = 652.85342 |
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xmax = 663.24843 |
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text = "那咱们咱们有这么多那个呃<sil>那个地点,比如说咱们的羽毛球馆呃<sil>那个游泳馆,然后篮球馆、乒乓球馆" |
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intervals [71]: |
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xmin = 663.24843 |
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xmax = 663.36093 |
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text = "" |
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intervals [72]: |
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xmin = 663.36093 |
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xmax = 671.17594 |
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text = "咱们这些各个场所监控,咱们这儿有去测试一下,或者查看一下有有没有什么就是说漏洞什么的吗?" |
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intervals [73]: |
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xmin = 671.17594 |
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xmax = 681.66095 |
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text = "" |
|
intervals [74]: |
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xmin = 681.66095 |
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xmax = 685.0605382196162 |
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text = "去看这个监控对吗会检查" |
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intervals [75]: |
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xmin = 685.0605382196162 |
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xmax = 692.57096 |
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text = "" |
|
intervals [76]: |
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xmin = 692.57096 |
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xmax = 696.79596 |
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text = "嗯好,保安部这边儿还有别的问题吗?要汇报吗?" |
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intervals [77]: |
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xmin = 696.79596 |
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xmax = 704.98347 |
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text = "" |
|
intervals [78]: |
|
xmin = 704.98347 |
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xmax = 707.55847 |
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text = "需要需要就是增加一些是吗?" |
|
intervals [79]: |
|
xmin = 707.55847 |
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xmax = 707.66597 |
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text = "" |
|
intervals [80]: |
|
xmin = 707.66597 |
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xmax = 708.7541642963753 |
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text = "还是需要" |
|
intervals [81]: |
|
xmin = 708.7541642963753 |
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xmax = 717.74098 |
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text = "" |
|
intervals [82]: |
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xmin = 717.74098 |
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xmax = 718.997589870044 |
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text = "对全部" |
|
intervals [83]: |
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xmin = 718.997589870044 |
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xmax = 745.5132374733475 |
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text = "" |
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intervals [84]: |
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xmin = 745.5132374733475 |
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xmax = 746.3557081556503 |
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text = "嗯" |
|
intervals [85]: |
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xmin = 746.3557081556503 |
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xmax = 752.7297574692742 |
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text = "" |
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intervals [86]: |
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xmin = 752.7297574692742 |
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xmax = 754.5659115204468 |
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text = "没办法控制是吧," |
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intervals [87]: |
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xmin = 754.5659115204468 |
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xmax = 761.5000932901695 |
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text = "" |
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intervals [88]: |
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xmin = 761.5000932901695 |
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xmax = 763.7466817763102 |
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text = "要求一个要求" |
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xmin = 763.7466817763102 |
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text = "" |
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intervals [90]: |
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xmin = 763.83602 |
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xmax = 772.87103 |
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text = "嗯好,那到时候你们就是再招人的话,一定要在这方面就是多加注意。好,下面咱们问一下这个后勤维修部,咱们这边儿" |
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intervals [91]: |
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xmin = 772.87103 |
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xmax = 772.96603 |
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text = "" |
|
intervals [92]: |
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xmin = 772.96603 |
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xmax = 777.4673106503199 |
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text = "有什么把上一季度的那个工作状况汇报一下吧" |
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intervals [93]: |
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xmin = 777.4673106503199 |
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xmax = 834.5013132089551 |
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text = "" |
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intervals [94]: |
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xmin = 834.5013132089551 |
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xmax = 835.3221820788912 |
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text = "嗯" |
|
intervals [95]: |
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xmin = 835.3221820788912 |
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xmax = 840.53109 |
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text = "" |
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intervals [96]: |
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xmin = 840.53109 |
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xmax = 841.3600625479743 |
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text = "对" |
|
intervals [97]: |
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xmin = 841.3600625479743 |
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text = "" |
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intervals [98]: |
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xmin = 894.6248946588486 |
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xmax = 895.6401798400852 |
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text = "绿植" |
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xmin = 895.6401798400852 |
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xmax = 908.9241557965587 |
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text = "" |
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intervals [100]: |
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xmin = 908.9241557965587 |
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xmax = 911.1275406579659 |
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text = "舒畅起来" |
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intervals [101]: |
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xmin = 911.1275406579659 |
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xmax = 949.9322063149685 |
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text = "" |
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xmin = 949.9322063149685 |
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text = "嗯咱们就是咱们这儿前一段时间不是一直下雨,然后咱们这边儿我想问一下咱们这边儿这个设施有没有受到" |
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text = "" |
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text = "什么影响或者说比如房屋有漏水啊漏雨的这些现象,因为咱们这个呃<sil>场地比较多,各种各种羽毛球馆啊、乒乓球馆啊、游泳馆有这个现象吗?" |
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intervals [105]: |
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xmin = 970.3437 |
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text = "" |
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intervals [106]: |
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xmin = 1006.9233608635394 |
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xmax = 1011.69623 |
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text = "先打断一下儿咱们这个游泳馆的水大概是多久会更换一次?" |
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xmin = 1011.69623 |
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xmin = 1013.4687100106609 |
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text = "两天换一次主要是消毒对吧" |
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intervals [109]: |
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xmin = 1015.8017057462685 |
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text = "好,前段儿时间其实也有顾客反映在咱们这个就是咱们这客户在咱们这个羽毛球馆里反映有一部分的那个地面比较滑" |
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xmin = 1040.54376 |
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text = "在打羽毛球的时候可能会发生意外,然后咱们这边儿后来处理了吗" |
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xmin = 1045.43876 |
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text = "" |
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intervals [114]: |
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xmin = 1082.2202492217482 |
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xmax = 1083.6027652132195 |
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text = "对对" |
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intervals [115]: |
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xmin = 1083.6027652132195 |
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text = "" |
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intervals [116]: |
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xmin = 1098.09631 |
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text = "行,那后期注意点儿" |
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xmin = 1099.7893550426438 |
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xmin = 1120.95133 |
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xmax = 1127.9800226972282 |
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text = "好,这个可以后续跟那些保洁人员就开个会,集中说一下,让大家都知道什么,落实了对吗" |
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intervals [119]: |
|
xmin = 1127.9800226972282 |
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text = "" |
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text = "嗯好好可以,现在咱们问一下前台接待这边儿啊总结一下儿咱们上一上一季度这个工作进程来咨询的人的数量是增加了还是减少这个工作情况做一个大概的汇报" |
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xmin = 1155.87136 |
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text = "" |
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text = "我想问一下咱们这个前台受过培训,然后那些呃那些就是前台的接待人员他们服务态度怎么样?有没有接到过反馈说" |
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xmin = 1227.6565286034115 |
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intervals [124]: |
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xmin = 1227.73392 |
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xmax = 1232.5012440486487 |
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text = "就是前台的人不耐心不热情,对待客户就是很随意那种情况" |
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xmin = 1232.5012440486487 |
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intervals [126]: |
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xmin = 1232.52893 |
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xmax = 1233.4393665295352 |
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text = "有吗" |
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intervals [127]: |
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xmin = 1233.4393665295352 |
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xmax = 1237.8677380647164 |
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text = "" |
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intervals [128]: |
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xmin = 1237.8677380647164 |
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xmax = 1239.379864930388 |
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text = "严格的筛选吗" |
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intervals [129]: |
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xmin = 1239.379864930388 |
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text = "" |
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intervals [130]: |
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xmin = 1247.2012358042005 |
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xmax = 1248.2381227978037 |
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text = "那怎么可以" |
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intervals [131]: |
|
xmin = 1248.2381227978037 |
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xmax = 1257.904315168114 |
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text = "" |
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intervals [132]: |
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xmin = 1257.904315168114 |
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text = "没有这样的反馈是吗" |
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intervals [133]: |
|
xmin = 1259.632460157453 |
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text = "" |
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intervals [134]: |
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xmin = 1266.54146 |
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text = "好,咱们前台这边儿啊就是主要就是给顾客解答疑问,我想问一下咱们前台就遇到那些就大家在咨询有意有意愿有意志就在咱们在报名参加活动的这些人,但是他们就一直在犹犹豫,游游移你在这时候会怎么跟他们说跟顾客说,然后让他们参加咱们这个课程?" |
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intervals [135]: |
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xmin = 1286.73148 |
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text = "" |
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intervals [136]: |
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xmin = 1336.3647009701492 |
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xmax = 1338.200855021322 |
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text = "哪一个部门的业务," |
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intervals [137]: |
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xmin = 1338.200855021322 |
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xmax = 1377.3257331023453 |
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text = "" |
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intervals [138]: |
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xmin = 1377.3257331023453 |
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xmax = 1381.300466577825 |
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text = "呃我这边儿还想问一下儿咱们前台这边儿的卫生工作" |
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intervals [139]: |
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xmin = 1381.300466577825 |
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text = "" |
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intervals [140]: |
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xmin = 1381.44906 |
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xmax = 1386.89406 |
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text = "是咱们前台人员自己管理,还是咱们这个后勤这边儿来处理,因为前台就在" |
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intervals [141]: |
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xmin = 1386.89406 |
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text = "" |
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intervals [142]: |
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xmin = 1387.04156 |
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text = "给大家大家来我们这个健身中心最直面的一个那个视觉上面的冲击就是咱们前台,如果前台就是卫生不过关的话,咱们会觉得里面的设施里面的场地都不会特别干净。" |
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intervals [143]: |
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xmin = 1399.92157 |
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text = "" |
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intervals [144]: |
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xmin = 1424.2366 |
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text = "咱们前台这边有没有制定什么计划,就是说促进这些客户的消费,让他们就多来上一些课,有有什么计划吗?咱们前台这边儿或什么优惠的政策什么都有吗" |
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intervals [145]: |
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xmin = 1437.66661 |
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xmax = 1460.53413 |
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text = "" |
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intervals [146]: |
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xmin = 1460.53413 |
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xmax = 1461.7951387953092 |
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text = "服务是吗" |
|
intervals [147]: |
|
xmin = 1461.7951387953092 |
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xmax = 1479.00164 |
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text = "" |
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intervals [148]: |
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xmin = 1479.00164 |
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xmax = 1488.12665 |
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text = "嗯行。 然后那针对咱们就是咱们上半年的这个上一季度的这个工作情况,然后下半年的其实情况会有所好转" |
|
intervals [149]: |
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xmin = 1488.12665 |
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xmax = 1488.21915 |
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text = "" |
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intervals [150]: |
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xmin = 1488.21915 |
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xmax = 1495.97916 |
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text = "我想问一下各部门对下半年有没有什么制定了什么计划或者什么目标,怎么样让工作完成的更好?" |
|
intervals [151]: |
|
xmin = 1495.97916 |
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xmax = 1497.13666 |
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text = "" |
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intervals [152]: |
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xmin = 1497.13666 |
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xmax = 1503.1500675159914 |
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text = "然后教练部这边儿有什么下半年有什么计划吗?就对这些咱" |
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intervals [153]: |
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xmin = 1503.1500675159914 |
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text = "" |
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intervals [154]: |
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xmin = 1507.23167 |
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xmax = 1510.9767452728793 |
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text = "就是可以增加试课这个项目是吗?" |
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intervals [155]: |
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xmin = 1510.9767452728793 |
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text = "" |
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intervals [156]: |
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xmin = 1527.7199649147124 |
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xmax = 1529.210489968017 |
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text = "仪器" |
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intervals [157]: |
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xmin = 1529.210489968017 |
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xmax = 1545.1082797940167 |
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text = "" |
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intervals [158]: |
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xmin = 1545.1082797940167 |
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xmax = 1545.8643432268525 |
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text = "嗯" |
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intervals [159]: |
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xmin = 1545.8643432268525 |
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xmax = 1596.8545318443496 |
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text = "" |
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intervals [160]: |
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xmin = 1596.8545318443496 |
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xmax = 1598.4530659594882 |
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text = "嗯对" |
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intervals [161]: |
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xmin = 1598.4530659594882 |
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xmax = 1603.1622610554368 |
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text = "" |
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intervals [162]: |
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xmin = 1603.1622610554368 |
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xmax = 1604.0695371748398 |
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text = "嗯" |
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intervals [163]: |
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xmin = 1604.0695371748398 |
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xmax = 1612.4836317393083 |
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text = "" |
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intervals [164]: |
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xmin = 1612.4836317393083 |
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xmax = 1613.88926 |
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text = "嗯好" |
|
intervals [165]: |
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xmin = 1613.88926 |
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xmax = 1613.96426 |
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text = "" |
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intervals [166]: |
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xmin = 1613.96426 |
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xmax = 1621.02927 |
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text = "那咱们保安部这边儿,然后为了就是下半年更加完善这个系统,有什么想法或者什么计划吗?" |
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intervals [167]: |
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xmin = 1621.02927 |
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text = "" |
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intervals [168]: |
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xmin = 1630.33678 |
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xmax = 1631.0361416737742 |
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text = "嗯" |
|
intervals [169]: |
|
xmin = 1631.0361416737742 |
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xmax = 1671.3884637846484 |
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text = "" |
|
intervals [170]: |
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xmin = 1671.3884637846484 |
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xmax = 1674.5855320149255 |
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text = "这些都有定期的检查和更新吗?" |
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intervals [171]: |
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xmin = 1674.5855320149255 |
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xmax = 1681.4981119722815 |
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text = "" |
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intervals [172]: |
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xmin = 1681.4981119722815 |
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xmax = 1682.5998044029852 |
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text = "嗯" |
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intervals [173]: |
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xmin = 1682.5998044029852 |
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xmax = 1684.80932 |
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text = "" |
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intervals [174]: |
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xmin = 1684.80932 |
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xmax = 1685.6166907356078 |
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text = "哦" |
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intervals [175]: |
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xmin = 1685.6166907356078 |
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xmax = 1708.35160945629 |
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text = "" |
|
intervals [176]: |
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xmin = 1708.35160945629 |
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xmax = 1709.237283763326 |
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text = "嗯" |
|
intervals [177]: |
|
xmin = 1709.237283763326 |
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xmax = 1734.18187 |
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text = "" |
|
intervals [178]: |
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xmin = 1734.18187 |
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xmax = 1744.81188 |
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text = "嗯因为现在夏天高温,然后可能会发生什么东西易燃然后这边儿要做好这个安全的措施。那咱们后勤维修部呢就是下半年什么计划" |
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intervals [179]: |
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xmin = 1744.81188 |
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xmax = 1787.8824210554371 |
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text = "" |
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intervals [180]: |
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xmin = 1787.8824210554371 |
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xmax = 1790.32191 |
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text = "哦可以这个可以" |
|
intervals [181]: |
|
xmin = 1790.32191 |
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xmax = 1796.3491919144014 |
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text = "" |
|
intervals [182]: |
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xmin = 1796.3491919144014 |
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xmax = 1799.1574275220771 |
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text = "工作效率也会下降对吧" |
|
intervals [183]: |
|
xmin = 1799.1574275220771 |
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xmax = 1824.8278155330488 |
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text = "" |
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intervals [184]: |
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xmin = 1824.8278155330488 |
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xmax = 1826.0159152132194 |
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text = "嗯" |
|
intervals [185]: |
|
xmin = 1826.0159152132194 |
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xmax = 1850.523967601279 |
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text = "" |
|
intervals [186]: |
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xmin = 1850.523967601279 |
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xmax = 1852.4897325266522 |
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text = "对不想锻炼了" |
|
intervals [187]: |
|
xmin = 1852.4897325266522 |
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xmax = 1868.641444537247 |
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text = "" |
|
intervals [188]: |
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xmin = 1868.641444537247 |
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xmax = 1869.4839152195498 |
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text = "嗯" |
|
intervals [189]: |
|
xmin = 1869.4839152195498 |
|
xmax = 1901.6481340618336 |
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text = "" |
|
intervals [190]: |
|
xmin = 1901.6481340618336 |
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xmax = 1902.9658446162045 |
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text = "对" |
|
intervals [191]: |
|
xmin = 1902.9658446162045 |
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xmax = 1951.85206 |
|
text = "" |
|
intervals [192]: |
|
xmin = 1951.85206 |
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xmax = 1958.97706 |
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text = "嗯好。后勤部这边儿这个情况是这样,那咱们来听一下前台这边儿下半年的计划" |
|
intervals [193]: |
|
xmin = 1958.97706 |
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xmax = 1959.03706 |
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text = "" |
|
intervals [194]: |
|
xmin = 1959.03706 |
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xmax = 1961.7021865991471 |
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text = "制定什么样的计划活动,然后" |
|
intervals [195]: |
|
xmin = 1961.7021865991471 |
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xmax = 2002.3514116950957 |
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text = "" |
|
intervals [196]: |
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xmin = 2002.3514116950957 |
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xmax = 2004.792416492537 |
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text = "是在网络授课还是" |
|
intervals [197]: |
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xmin = 2004.792416492537 |
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xmax = 2004.8121 |
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text = "" |
|
intervals [198]: |
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xmin = 2004.8121 |
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xmax = 2009.9398332089554 |
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text = "还是哪种形式授课?是找人来试听,然后" |
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intervals [199]: |
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xmin = 2009.9398332089554 |
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xmax = 2052.305006471215 |
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text = "" |
|
intervals [200]: |
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xmin = 2052.305006471215 |
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xmax = 2057.424636002132 |
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text = "那有那个宣传的海报这个活动吗? 宣传或者发传单让大家知道一下" |
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intervals [201]: |
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xmin = 2057.424636002132 |
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xmax = 2089.33718 |
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text = "" |
|
intervals [202]: |
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xmin = 2089.33718 |
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xmax = 2091.354252228145 |
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text = "嗯好。" |
|
intervals [203]: |
|
xmin = 2091.354252228145 |
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xmax = 2122.1337478358205 |
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text = "" |
|
intervals [204]: |
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xmin = 2122.1337478358205 |
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xmax = 2123.1922366417907 |
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text = "嗯" |
|
intervals [205]: |
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xmin = 2123.1922366417907 |
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xmax = 2145.338 |
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text = "" |
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class = "IntervalTier" |
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intervals: size = 99 |
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intervals [1]: |
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xmin = 0 |
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xmax = 47.90789 |
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intervals [2]: |
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xmin = 47.90789 |
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xmax = 50.1079 |
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text = "零二四前台接待部门" |
|
intervals [3]: |
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xmin = 50.1079 |
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xmax = 1085.374113827292 |
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text = "" |
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intervals [4]: |
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xmin = 1085.374113827292 |
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xmax = 1086.9510461300638 |
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text = "<%>" |
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intervals [5]: |
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xmin = 1086.9510461300638 |
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text = "" |
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intervals [6]: |
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xmin = 1155.95136 |
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xmax = 1164.84637 |
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text = "嗯因为现在呃这个病情这个疫情有好转嘛,然后呃大多人都在家呆了大半年,然后都想出来" |
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text = "" |
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intervals [8]: |
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xmin = 1164.89387 |
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xmax = 1174.01888 |
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text = "出来找我们咨询一下我们这边儿有没有什么优惠活动,想要瘦身减脂的的这个女性也是比上一季度要增加了" |
|
intervals [9]: |
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xmin = 1174.01888 |
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text = "" |
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intervals [10]: |
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xmin = 1174.10388 |
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xmax = 1182.14388 |
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text = "嗯增加了一部分,然后健身这一块儿的话,咨询的人其实还是男性比较多嗯<sil>" |
|
intervals [11]: |
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xmin = 1182.14388 |
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xmax = 1182.72888 |
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text = "" |
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intervals [12]: |
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xmin = 1182.72888 |
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xmax = 1191.59889 |
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text = "前台工作的话,就是负责把这些我们我们前面呃做的那些策划,就是优惠活动你要" |
|
intervals [13]: |
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xmin = 1191.59889 |
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text = "给他们介绍一下儿。然后嗯前台这边儿的话嗯人" |
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text = "嗯前台这边儿的服务人员工作态度嗯是我们每一天都在加强训练的,嗯为了让为了让这个顾客来询问的时候有一个" |
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text = "比较良好的这个印象,对我们整个这个机构有一个比较好的印象,然后我们每天都在" |
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text = "呃加强对这个员工的管理" |
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text = "这个我们首先在招聘这些人员的时候就是进行了一些面试," |
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text = "对进行了一一些很严格的筛选,但是还是有有一些时候呃会有一些员工比较属于懈怠的情况" |
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text = "嗯但是但是目前还没有接到这个服<->呃严很严重的情况,就是顾客反馈说有这个态度极其恶劣的" |
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text = "目前还是没有接到这样的反馈,就是我们会呃一直就是加强看管嘛,有这个监督人员在呃随时抽查" |
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text = "嗯首先我们是肯定会先让这个顾客了解一下,我们这个是十分优惠的" |
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text = "嗯其次呐是给他们讲解一下儿我们这些各个项目都是有什么优点的" |
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text = "嗯让他们充分了解我们,比如说游泳啊呃或者瘦身啊这些是都可以呃达到这个顾客想要的这个效果。" |
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text = "嗯<sil>让他们<sil>嗯让他们充分的感觉感受到我们这个服务的热情,我们绝对是不会说呃有些犹豫的时候就感觉他们不会买我们这个课程的时候儿就是" |
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text = "呃绝对不会让这个员工就是表现出一些不满意呀,或者那些一些态度这这个是绝对杜绝的" |
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text = "最近的话是这个呃女女性女性" |
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text = "女性想要减脂的这个人群来询问的比较多一点儿" |
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text = "嗯比较上个季度来说的话,我觉得这个情况可能是因为大家都呃在家呆的时间久了,这个发发胖的这个原因" |
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text = "所以大家来咨询这个的比上一上一季度的要多一点儿," |
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text = "其他的话就是<sil>嗯游泳这一块儿呃最近是比较差一点儿的" |
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text = "对" |
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text = "这个这个问题的话其<->,我们我们前台是不负责打扫的,但是我们是有人在一直呃巡视哪个哪个" |
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text = "部位,它属于不合理的,嗯就是卫生啊或者这个摆件有什么损坏,或者地面哪有一些污渍,我们都是会及时和保保洁那边儿后勤那边儿联系的。" |
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text = "这个因为我们刚刚说了这个我们这个区域里有这个 V I P区和这个普通用户区" |
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text = "所以我们现在想制定的一个计划就是实行一个会员制,就是想给一些普通用户也可以免嗯<sil>" |
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text = "呃来多少次之后或者买够多少课程,想给他们体验一下我们V I P的这个环境" |
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text = "一是对一是想要让他们感受一下我们更高的这个更高质量的呃这个场所" |
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text = "让他们有这个想要在我们这儿是V I P的这个欲望。 啊二是呢给他们老顾客嘛一些优惠,让他们感受到我们服务的热情" |
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text = "嗯" |
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xmin = 1959.650014424307 |
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text = "我首先觉得呃我们现在健身还有来询问我们" |
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text = "这个情况的这个人员比较少,是因为有一个很重要的一点,就是有很多人对我们这个健身嗯有一些误解" |
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text = "他可能缺少这方面的一些了解,或者他觉得做就像网上一些推出了一些什么动作" |
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text = "或者什么样节食啊什么的瘦身塑身的方式,他可能呃有一些误解,所以他在嗯网上通过一些不正确的方式进行了一些锻炼。" |
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text = "呃我觉得我们可以进行一些呃授课,就是讲一些这关于这方面的知识,让她们了解一下儿我们怎么" |
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text = "呃就我们可以对我们可以统一的呃约一些人,看谁有这方面的" |
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text = "想要了解的一些想法,然后在我们这个活动中心" |
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text = "组织一次会议,嗯给他们免费免费讲述一下这个健身到底是有什么样的好处,还有一一定要注意的一些细节,不是说像嗯网上随便的一些动作" |
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intervals [83]: |
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text = "" |
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intervals [84]: |
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xmin = 2032.54713 |
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xmax = 2039.31213 |
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text = "你在家里随便做一做或者坚持多少天,那样是练不出来你想要的效果。我觉得" |
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intervals [85]: |
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xmin = 2039.31213 |
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xmax = 2039.36213 |
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text = "" |
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intervals [86]: |
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text = "呃这个是大部分人群就是想要健身,但是在犹豫的这部分人群是嗯可以让他们来我们的健身馆" |
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text = "" |
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text = "嗯听一下儿这个授课是有一定的帮助," |
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text = "如果我们决定下来要实行这个" |
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intervals [92]: |
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xmin = 2059.10215 |
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text = "授课的话是一定要制作一下儿海报的,嗯还要通过一些网上或者线上线下的一些宣传,也可以" |
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intervals [94]: |
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text = "通过这个老顾客他们嗯分享一些他们身边的朋友啊或者嗯什么亲人。来我们这儿听课的话,我们可以给他们一些" |
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text = "" |
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intervals [96]: |
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xmin = 2078.49717 |
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xmax = 2088.57218 |
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text = "提供一些免费的优惠,或者嗯或者他可以来买多少次课,可以给他赠多少次课,可以实行这样的优惠制度。" |
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text = "行" |
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