chat_history: ['I am so tired of hauling garbage to the county dump.', 'Are you cleaning out a house or do you not have garbage pick-up?', 'The company in my city just quit picking up for any of the residents, so the dump has a line every day.']
sys_response: That is insane! I've never heard of anything like that before.  You all should start protesting!
situation: The garbage company for my town went under and left us without service.