chat_history: ['i found a little ball of hair when i was eating at a fancy restaurant', 'Awful! did you complaint?', 'yeah i did, they gave us a refund and we did not come back to that place again']
sys_response: Food should be made hygiene. We shouldn't compromise on health.
situation: i was eating at a really fancy restaurant and found a little ball of hair in my food i was really disgusted