chat_history: ['I get my groceries delivered to my home and am so grateful for the service.', 'Yeah it is really nice to have other people do your shopping', "It helps me a lot as I'm disabled and it can be quite difficult. Anyway, I hate grocery shopping!"]
sys_response: Shopping is no fun, waiting in lines is not fun.
situation: There's a woman in town who has started delivering groceries to peoples' homes. As I'm disabled, I'm so thankful for her service. Things would be a lot more difficult without it.