chat_history: ['I am so upset that a public road in front of my house closed because of a limestone mine.', 'That sounds frustrating. How did it affect you?', 'It is hard because cars come up the road all the time and turn around in my drive.']
sys_response: Ooh, that would be aggravating. I guess there isn't much you can do.
situation: A public road in front of my house closed because of a limestone mine.