chat_history: ["My bank, which I've had a savings account with for over 10 years has been deducting $15/month from me for inactivity. How about that?", "Death by a thousand cuts, I call it! They'll try to make a buck off anything!", "Very true. They didn't even tell me. That was the last thing I expected! I only just decided to use it again."]
sys_response: Did you try talking to them about it? I can only assume it wouldn't go well but you never know.
situation: I've had a savings account with the same bank for over 10 years. I didn't use it for a long time, but decided to use it again. I got a heck of a shock when I saw they'd been deducting $15/month due to inactivity. They didn't even tell me!