chat_history: ['My dog died of old age last year and I miss her', 'How sad to lose a dog you love! Ta least she/he died of old age, she must be in doggy heaven.', 'Yes.  She was the most wonderful dog ever']
sys_response: I know how you feel, there must be two of them though, because my dog is the most wonderful dog ever too!
situation: My dog died about this time last year and I miss her