chat_history: ['I always feel like no one hears me. Like When I speak it falls on deaf ears.', "That sucks. Maybe it's time to get new friends?", "Well, for the most part it's my family. My husband, kids and pets. I know they're not deaf and it's frustrating!"]
sys_response: Don't worry, it will get better. I know you deserve better
situation: It always feels like I'm not being listened to. My family seems to be deaf when I speak, when of course, I know they aren't.