chat_history: ['Someone let me cut in line at the store so I could check out faster.', 'wow that was really nice of them', "Yeah, I was in a huge hurry and didn't have much but I really needed to make it to the bank before it closed."]
sys_response: Most people now a days won't do that. Make sure to pay it forward!
situation: I was in a huge hurry and needed to get through the checkout. If I didn't get through I couldn't make it to the bank before it closed.