chat_history: ['My mom got really sick for a long time before she died. I was doing my best to see are as often as I could but I had work and lived 6 hours away.', 'That must have been a difficult time for you.', "The worst thing happened though. I wasn't able to see her for about a week because of not being allowed a bunch of time off"]
sys_response: The company you work for is horrible. They should have gave you that time off because it was a family emergency.
situation: When my mom got really ill and was in the hospital I wasn't able to visit her for about a week. It just also happened to be the week that she died. I was broken. I couldn't be there when she needed me the most.