chat_history: ['Bought a new car a few months back. Couple nights ago we had a big storm roll through. I thought for sure it was going to hail all over my new car.']
sys_response: oh man. i hate that. we've had some pretty nasty storms come through Austin in the last few months and luckily i've managed to be in some random parking garage out shopping or eating when they've rolled through.
situation: We recently had some really bad storms. I really thought it was going to hail on my brand new car,