chat_history: ['I hope you do too! Applying is a huge step in the right direction!', 'Could you elaborate as to why?', 'I had such a huge spider ran past me in the bathroom. I am so grossed out by all the bugs here!']
sys_response: Oh no could you call an exterminator?
situation: I had such a huge spider ran past me in the bathroom. I am so grossed out by all the bugs here!