chat_history: ['there was a shooting in a gas station near me i was really devastated', 'Holy hell, that must have been scary! Did you see it happen?', 'im not sure but there was 2 victims i was devastated']
sys_response: I'm sorry to hear that. I really hope you are able to get over this and feel at ease again!
situation: it was really hard to hear that there was a shooting in a gas station near me and there was 3 vitims i was really devastated