chat_history: ["I really didn't know what to expect while my dad was having neck surgery last weekend.", 'did it turn out ok ?', "Seems to have, yeah. He has a lot less neck pain now than he has this past year, but that's happened during his previous neck surgeries as well."]
sys_response: hopes he continues to get better
situation: I sat in the waiting room last weekend and waited and waited to find out how my dad's neck surgery turned out. This was one of those last ditch effort to keep his cervical vertebrae from having to be fused.