chat_history: ['I was livid when I went to work the other day and saw my car was broken in to', "oh no! that's terrible! I've had that happen before and it sucks", "I heard it was happening in other areas but didn't expect it here because we live in a nice neighborhood. So frustrating"]
sys_response: I can imagine. did they steal anything?
situation: I couldn't believe when I woke up the other day and was about to go to work, I saw that someone had broken in to my car. I was so mad. I had heard there had been some problems with car break-ins but I didn't think it would happen to me because we live in a nice neighborhood.