chat_history: ['I almost got into a fight the other day at a store.', 'So who annoyed you?', 'A guy budged in front of some other people, I confronted him about it, and we got into an extremely heated exchange.']
sys_response: So did it result in a brawl?
situation: A guy cut in front of some people in a line at a store and I confronted him.  He flipped me off and we exchanged very heated words.  The confrontation almost got physically but finally he left.