chat_history: ["I got a free pizza from Domino's but felt bad about how it happened."]
sys_response: Free pizza is good! How did you get it?
situation: I ordered a pizza from Domino's and it took forever to get to me.  When it finally came I asked the delivery girl if it was supposed to be free because it took so long.  She wasn't sure because this was literally her first day, but she didn't charge me.  Later I went on their website and couldn't find any description of such a free-pizza policy and I felt terrible, wondering if the store was going to take the cost of the pizza out of this girl's paycheck.