chat_history: ['My dog, riley had to be put to sleep due to congestive heart failure', 'I am so sorry to hear about Riley, I know he was an important part of the family. How is everyone holding up after the news?', 'It was one of the hardest things I had to go through but I know that Riley is not suffering anymore so that helps']
sys_response: Yes that is true. You know there is peace in another place. He will always be remembered.
situation: My dog, Riley had to be put to sleep due to congestive heart failure.  It was one of the hardest things I had to do.