chat_history: ["I couldn't buy my brother his gift from an online retailer that starts with an A, because apparently they don't ship to Canada from their .com website. :(", "Oh I think I can guess which retailer you're talking about. I've had so many problems with them over the years", "Yeah, it's horrible. I mean, what's so difficult about shipping to Canada? You can pay for other people to ship the item to you from their address, you'd think it would be just as simple for a big company like that."]
sys_response: I know. Canada isn't even overseas in the literal sense, it's just over the border!
situation: The store I am ordering from won't ship to Canada, even though I found the perfect present for my brothers birthday.