chat_history: ['We might have to put our dog down soon.', 'Oh no. I have been there before. It was really sad.', "Yes, she's getting older and she's just getting to that point she can't move around good."]
sys_response: It is sometimes for the best but that doesnt always make it easy.
situation: Our dog is getting older and she's just at that point. She's blind and can't walk well. We might have to put her down soon.