chat_history: ['Once, I thought somebody was attempting to break into my house.', 'It must have being terrifying!', 'Yes, I was truly frightened. It ended up being okay though. It was actually just a roofer inspecting my roof that nobody told me about.']
sys_response: Tnank god! They should have let you know they where going to do the job.
situation: I thought somebody was breaking into my house.