chat_history: ["I'm pretty excited for the upcoming Halloween season.", 'I am too! What are your plans?', "Well In September, Universal Studios starts their Halloween Horror Nights events, after dark!  It's so much fun I can't wait to grab tickets."]
sys_response: I've been to Universal and everything else around there, but sadly never during halloween, I've always wanted to.
situation: It's almost time for Halloween Horror Nights at Universal Studios.  I'm super excited to go, and cannot wait to snag tickets!