chat_history: ['I was just thinking about how a few years ago, we lost our cat.', 'Oh no!  What happened to it?', "It was the first time he had gotten outside and he didn't come back that night. He was hit by a car. :("]
sys_response: So sad!  I am sorry.  Don't feel too bad its natural for them to want to be outside.
situation: When my daughter got her first cat, it only lived with us a few weeks until it was hit by a car.