chat_history: ["my son is teething really bad and he is so inconsolable that breaks my heart. i can't wait till these molars cut thru", 'I remember my kids going through that. Do you have teething rings for him?', "I do but he doesn't like them. he can barely eat his mouth hurts so bad"]
sys_response: Poor boy. I hope he gets through it soon.
situation: My son is in so much pain