chat_history: ['Have you ever had to file for disability?', 'No. Why do you ask?', "I've had to recently. Its been really tough."]
sys_response: I'm sorry to hear that. How far along in the process are you?
situation: Recently, I've had to file for disability due to my MS. It's been very tough, but my father has been giving me $500 a month to help stay afloat. He really is helping me a lot.