chat_history: ['My dad called me one day crying out for help. I had to drive over to his house.', 'Oh my goodness! What happened?', 'He had fallen and bruised his ribs. I had to take him to the hospital.']
sys_response: Is he okay now?
situation: My dad called me one day crying out Help me over and over. When I finally got to his house he had fallen. I took him to the hospital and he had bruised his ribs.