chat_history: ["I couldn't imagine losing all 3 of my kids in a fire.", 'That would be horrific.  Do you know someone that this happened to?', 'Yes, I heard about it. Such a sad story.']
sys_response: That is just horrible.  I think they would have to medicate me for the rest of my life if that happendd.
situation: I heard about a mom who lost all of her 3 kids in a fire. I couldn't imagine using my whole life in basically one night.