chat_history: ["I was really upset when my daughter went into labor and I couldn't be there.", "I'm so sorry but what a joyous occasion.", "She lives in another state and wasn't due for several more months. Everyone is fine now though, so it has turned out to be very joyous."]
sys_response: So happy for you. Is this your first grandchild?
situation: I was so upset when my daughter went in to labor and I couldn't be there. She lives in Indiana and wasn't due for several more months.