chat_history: ['I had to schedule an appointment with the dentist after not visiting one in five years.', 'That is crazy. Did you not have insurance for all these years you missed the dentist appointments?', 'I do not have insurance. I went anyway because I had a problem with one tooth.']
sys_response: I hope the problem was not deep in the enamel of the tooth since that requires a lot of work.
situation: I hadn't been to the dentist in years but one day I made an appointment. One of my teeth had been bothering me a lot