chat_history: ['Me and my mom were at this grocery store recently and this guy started following us outside the store and then again inside the store it was so scary!']
sys_response: Did he do anything to you and your mom?
situation: Once I was super afraid b/c there was this guys following me and my mom at this grocery store.  I wasn't sure what to do about the situation so I told the manager at the store and he had someone walk me and my mom out to my car so we would be safe.