chat_history: ['One of my coworkers was outright belligerent today.', 'That sucks! What were they upset about?', "I don't even know!  She does that sometimes, and just badgers you.  I can't figure out what fires her up."]
sys_response: It sounds like a very challenging environment to work in.
situation: At work today, a lady was outright belligerent.  She wouldn't leave me alone!