chat_history: ['Have you ever put a pair of shoes on your feet that felt so sweet that made your sole happy?', 'I have a pair of fuzzy slippers that make me feel pretty cozy and happy in.', "yea, I had that but recently my shoes wore out and they no longer make them. I'm so sad!", 'That is the worse, you finally find a brand and fit that perfect and they discontinue making them that is the worst, happens to me all the time.', 'Yes, I was angry and sad.']
sys_response: So did you end up finding a shoe that you could live with and that was close to the ones you had, or have you been unsuccessful?
situation: My favorite shoes wore out. They no longer make them.