chat_history: ['i have to fly out of town next week. I do not know if I can, I have cold sweats thinking about it', 'Do you have a general fear of flying, or is there something about this trip?', 'it s the fear of flying, just the thought of it frightens me']
sys_response: Have you always had a fear of flying?  I haven't ever really feared it, but I don't like it.
situation: i have to fly out of town next week. I do not know if I can fly and not looking forward to it