chat_history: ['Man that was hard to deal with today.', 'What was?', 'I had a lull in work and the store was empty, and there was nobody in there for an hour.  I was about to go insane.', 'Really? Did you manage to cope?', 'First it was just boring then I started to actually get pretty lonely.  I saw if there was something I could read while I waited.', 'And was there?', 'Yeah there was a magazine or two.  I got by']
sys_response: Good
situation: I was in a break room for about an hour by myself.  I was about to go insane.