chat_history: ['I was on facebook and my memories popped up reminding me that I lost my dog to bone cancer three years ago.', "Oh no, I'm sure that was a hard memory to have brought up for you.", 'It was, she was a very special dog. One of the old souls with a heart of gold. I still miss her.']
sys_response: What was her name? Have you read Rainbow Bridge?
situation: I lost my dog to bone cancer three years ago.