chat_history: ['Man, I really thought today could be a crazy day.', 'Was it another boring day today?', "Well, it sort of turned out that way.  There was a big event at work today, and I wasn't sure how it would go."]
sys_response: Ohh okay I see, yeah I always get excited when new things happen at work too.
situation: Today was a big deadline at work.  We have various support responsibilities, so I was worried that it may not go as well as planned.