chat_history: ['I recently spent a couple of restless days awaiting the results of a skin biopsy.  I had a weird mole come up out of nowhere.']
sys_response: I am sorry to hear that. I hope the results will be good.
situation: I recently had a bad health scare. I was on pins and needles waiting the result of a skin biopsy.  Luckily, it wasn't cancer.