chat_history: ["My son's school starts next week and they just changed the first day of school!", 'I am so sorry to hear that!', 'My husband had to ask off for a different day without much notice!']
sys_response: That is the worst. At least you and your husband got something worked out for your son's first day at school!
situation: My son's school starts next week, they just changed the day that is his first day. My husband had to ask off a different day as well.