chat_history: ['Our puppy wiggled out of his leash. He ran toward the busy road and was hit by a car. It was awful', 'Oh god, I am so sorry. Is he okay now?', 'Sadly, no. He passed away at the vet a few hours later.']
sys_response: I hate to hear that. It is so hard to lose a pet. I hope you are doing okay through this.
situation: Our puppy got out of his leash and ran toward the busy road