chat_history: ["My bank has called me three times a day ever since I applied for a mortgage. It's been a week and they show no signs of slowing down.", 'Why not block the calls?', 'I want them to be able to get in touch with me if something important comes up.']
sys_response: Have you asked them to stop calling about this topic?
situation: My bank has called me three times a day ever since I applied for a mortgage. It's been a week and they show no signs of slowing down.