chat_history: ['when my Grandparents died, I was extremely upset for a few months', 'were they close to you?', "I was really close with my Grandpa on my father's side. I used to spend every summer with them when I was as child"]
sys_response: that makes sense why you got upset but in the end we're all gonna follow them and you never now you may see them again
situation: when my Grandparents died, I was extremely upset for a few months.