chat_history: ['There may be a hurricane in my area soon I am kind of scared.', 'I imagine, are you prepared for it?', 'Not yet, but I will start preparing. I am worried we may lose power or our house may flood.']
sys_response: Oh yes, last year with huracan Irma we went without power for 5 days.
situation: There might be a hurricane in my area soon. I am worried our house may flood and we may be without power for awhile.