chat_history: ["I hear something tapping outside my bathroom door. I don't know what it is and I am really scared.", 'That is really scary. Are you home alone?', "Yes! I don't have a gun or anything!"]
sys_response: I'm sure you are fine. I bet it is just a tree branch or something like that. Maybe a neighbor could go look for you.
situation: I hear something tapping outside my bathroom door. I don't know what it is and I am really scared.