chat_history: ["Hey, the other day I didn't have a pen while trying to fill out some paperwork", 'that stinks. what did you do?', 'Yeah! Well I was in a parking garage so I went walking to try and find someone to borrow a pen from', 'and did you find one?', 'I did, this really nice woman just gave me a very fancy one. She told me to keep it!']
sys_response: oh that is awesome. and you got a fancy pen out of it
situation: I needed to fill out a form but didn't have a pen. I was in a car garage returning a rental car.