chat_history: ['Yeah I went into the hospital with chest pain and the doctors came in and told me I needed to have emergency surgery.', 'Oh no! Did you get the surgery?', 'I did and what an experience. I was alone in the hospital getting prepped for a major surgery not knowing if I was going to make it.']
sys_response: But you have recovered now. Right?
situation: I was very worried the they told me I needed heart surgery.