chat_history: ['I was at a concert a few weeks ago with my son and he had to go to the bathroom.  There were so many people there, mostly adults, and they refused to move so we could make it to the family bathroom.']
sys_response: Ugh, people can be so rude. Was he able to go to the bathroom?
situation: We went to a concert a few weeks ago, people wouldn't move so my son could go to the bathroom.