chat_history: ["coincidence, I too I'm taking a trip but a business one, I 'm not looking forward to flying", 'Do you not fly often? It isnt too bad.', 'a couple of time, but it truly scares me']
sys_response: Well if it is a bigger plane it isnt as bad. Just bring some headphones and listen to some comforting music.
situation: i have to take a business trip next week, I 'm not looking forward to flying