chat_history: ["We've been really struggling with potty training my son.", 'I do understand, I have a son myself. You just need to be patient and continue trying.', 'Thanks, we are.  He did finally go #2 in the toilet by himself last night, though!']
sys_response: That is awesome. I am proud of him
situation: My son finally used the toilet by himself last night.  We need to work on his toilet paper usage, though.