chat_history: ['My food had hair in it at a restaurant worst experience ever.', 'what did you do?', 'I called the manager over and they offered to redo the food and pay for it but I was so sicken and upset I said no thank you it ruined my whole appetite.']
sys_response: yea i can see that, it happens but it sucks
situation: I went to a restaurant and when they brought my food out it had hair in it I was so sicken and upset.