| {"text": "A Timeout error indicates that your request took too long to complete and our server closed the connection. This could be due to a network issue, a heavy load on our services, or a complex request that requires more processing time.\n\n\n\nIf you encounter a Timeout error, please try the following steps:\n\n\n\n- Wait a few seconds and retry your request. Sometimes, the network congestion or the load on our services may be reduced and your request may succeed on the second attempt.\n\n\n- Check your network settings and make sure you have a stable and fast internet connection. You may need to switch to a different network, use a wired connection, or reduce the number of devices or applications using your bandwidth.\n\n\n- You may also need to adjust your timeout parameter to allow more time for your request to complete.\n\n\n- If the issue persists, contact our support team and provide them with the following information:\n\n\n- The model you were using\n\n\n- The error message and code you received\n\n\n- The request data and headers you sent\n\n\n- The timestamp and timezone of your request\n\n\n- Any other relevant details that may help us diagnose the issue\n\n\n\nOur support team will investigate the issue and get back to you as soon as possible.\n\n", "title": "Timeout", "article_id": "6897186", "url": "https://help.openai.com/en/articles/6897186-timeout"} |