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{"text": "An APIConnectionError indicates that your request could not reach our servers or establish a secure connection. This could be due to a network issue, a proxy configuration, an SSL certificate, or a firewall rule.\n\n\n\nIf you encounter an APIConnectionError, please try the following steps:\n\n\n\n- Check your network settings and make sure you have a stable and fast internet connection. You may need to switch to a different network, use a wired connection, or reduce the number of devices or applications using your bandwidth.\n\n\n- Check your proxy configuration and make sure it is compatible with our services. You may need to update your proxy settings, use a different proxy, or bypass the proxy altogether.\n\n\n- Check your SSL certificates and make sure they are valid and up-to-date. You may need to install or renew your certificates, use a different certificate authority, or disable SSL verification.\n\n\n- Check your firewall rules and make sure they are not blocking or filtering our services. You may need to modify your firewall settings.\n\n\n- If the issue persists, contact our support team and provide them with the following information:\n\n\n- The model you were using\n\n\n- The error message and code you received\n\n\n- The request data and headers you sent\n\n\n- The timestamp and timezone of your request\n\n\n- Any other relevant details that may help us diagnose the issue\n\n\n\n", "title": "APIConnectionError", "article_id": "6897191", "url": "https://help.openai.com/en/articles/6897191-apiconnectionerror"}
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