The crew are always extremely friendly considering it is 06.50am and 20.50 on the return. The service is great and they always smile  welcome everyone on board unlike the other Irish airline. However one major concern from the end of March '15 the 06.50 flight will cease to operate and the first flight of the day to Dublin will be at 09.10 which is useless for those of us going to work in Dublin.


Both flights on time very clean and comfortable Airbus A320/321 planes. Beautiful well- groomed and very nice young cabin crew only hot meals served on both flights full bar service incl very nice Greek wines. Bags delivered within 20 mins. Highly recommended.


Check in with Aegean was a breeze professional and quick. Boarding was efficient and welcomed on board by polite and attentive crew with genuine smiles. Nice to see New Airbus A321 clean outside and spotless interior. Lunch consisted of tasty Greek meatballs with potatoes which was delicious. Greek salad as starter and a nice dessert. Tea and a choice of coffees were available and the usual soft drinks. Cabin crew were very polite and pleasant helpful and offered service with a smile. A Singapore Airlines style service. Return leg ATH-LHR was just as pleasant. Found the whole Aegean experience to be very comfortable with polite attentive crew and good service throughout. Would have no hesitation in using them again.


I have to say I was pretty disappointed. It may be a good service to those who haven't flown other airlines long haul. I found the seats cramped and uncomfortable. The PTV touchscreen was very unresponsive. They went around and gave one measly plastic cup of soft drink and advised those who wanted to "buy" wine for dinner they better do so now. Dinner arrived around an hour later (way too late as on a night flight everyone wants to get some sleep). By the time dinner came everyone had obviously finished their drinks and couldn't get another one with their dinner. The cabin crew didn't look too happy. When dinner was handed out and rubbish collected they disappeared for the rest of the flight. No water nothing. In comparison I flew Delta out and they were miles better complimentary wine with dinner (and a second and third if you wanted it). They came around with free drinks very soon after take off and dinner promptly after that. They served drinks with dinner and were very attentive throughout the rest of the flight handing out refreshments. They were also very friendly. I will not fly Aer Lingus transatlantic anymore when there are much better options. Management really need to look at what the competition are offering charging for things and being scabby on long flights is not really on in this day and age.


There was enough food and it was tasty (2 full meals and snacks and drinks whenever you want). Takeoff and landing were great. Cabin crew was pleasant in general. There were some bad aspects of the flight, such as very slow entertainment system, big delay for more than 3 hours. In general the flight was good except the delay in Vladivostok airport.


The flight from LED to SVO had a delay and although we were told that the connecting flight would wait for us as (because of the re-booking) there would be a large group of SXF passengers on board, it did not. But directly upon entering SVO airport a SU representative would hand out pre-printed new boarding passes and a beverage voucher, so no need to go to a transfer desk. I found that quite professional. The aircraft used were in very good shape and we found seats and legroom far superior to most western airlines. Crews were dressed in very attractive uniforms and were quite fluent in English. Alcoholic drinks and a sandwich (even a pre-ordered vegetarian one for my companion) were offered - basic, but hey, that's the way it is nowadays. Small downpoint: the very interestingly looking in-flight magazine was almost exclusively in Russian language. The transfer in SVO (as well as entering Russia in LED) was quick and smooth (performed by traditionally grumpy staff, though). The sparkling airports in LED and SVO but Berlin's SXF trashy airport to shame. We were quite impressed by SU and would not hesitate to use them again, especially when they offer a decent rate to Asia in their new Premium Economy.


I am fed up with the Aer Lingus bashing on this site. Whilst conceding that I am Irish and could be accused of bias on the number of occasions over the last few years I have flown with Aer Lingus I can truthfully say that the overall service has been outstanding. Flight delays are usually outside the control of the airline. The crews without exception have been warm friendly and totally professional. I have enjoyed flying with Aer Lingus and look forward to doing so again.


Pleasant flight catering could be better. The negative part was the ground staff (at the gate): they changed without asking us the flight by transferring us to the next flight.


The flight was delayed on the way out although it was confirmed that this was due to the airport the plane was leaving to come to Belfast to pick us up and in the end it was only just over an hour due to a speedy turn around by Aer Lingus staff. The aircraft was clean and tidy and not at all tired looking a good job especially given the short turnaround time that staff had. Flight was comfortable with a decent enough level of leg room although the cabin did feel a little hot on both out and inbound flights. The food selection was decent and of a standard a little higher than I would have normally expected although perhaps in the grander scheme of things like most airlines a little pedestrian. The return flight was much the same no problems and nothing to further stress my wife and I while travelling with our toddler for her first time on a plane. Also a few days after landing I contacted Aer Lingus as we seemed to have misplaced a new pair of shoes we had bought in Palma airport for our daughter. Usually some airlines are impossible to deal with after the fact however Aer Lingus were helpful and really gave the impression they went the extra mile to see if they could locate our misplaced shoes.


I have travelled with Aeroflot several times within the past year I have to say that the level of service you get with this airline is inconsistent. Compared to my last trip with them (STR-SVO-LED and back) which was extremely satisfying this time the service is only so-so. For SVO-PEK the cabin crew seemed inexperienced. The crew disappeared immediately after dinner service. The food from SVO is very average and the cleanliness of the toilet was not maintained well during the flight. For the return trip the crew members seemed much more experienced and they delivered a fairly high level of service. The food was also significantly better. Overall I think Aeroflot is improving. However they still have a long way to go. As a passenger your experience with them can vary greatly depending on the crew or the route. But considering the price which was very competitive I must say that what I got for this trip was fair.


Check in was prompt and staff were friendly and bilingual. Never experienced any delays in fact we were actually moved forward from a 6 hour change at EZE to a flight departing 5 hours sooner for no extra charge. Snacks and drinks served in all flights and despite the 737-7 seats being noticeably more cramped and less comfortable than the -800 I'd certainly recommend.


Excellent service. I am a tall guy and Economy Class is usually a nightmare especially on long-haul flights. On my trip to Tokyo the flight attendants noticed that I was struggling to get room for my knees and offered me one of their personal seats which had more legroom and since these seats did not have any entertainment system the crew made sure I was comfortable for giving me extra drinks. (I got a full bottle of wine for free!!) Aeroflot has become an excellent airline and I will be happy to travel with them again.


Seating a bit cramped due to the 3-4-3 configuration. I guess the only complaint is the food which was horrible. Cabin crew helpful and efficient. No alcohol policy on airline due to incidents with drunk passengers. But overall Aeroflot did a good job getting us from a to b via SVO. We would book again with Aeroflot. But a food upgrade would be nice.


The aircraft was a brand new Boeing 737-800 and the 2 by 2 sets in the forward Club Economy very comfortable and done in soft leather. A small snack was served by very friendly cabin staff and all was well until the beverage cart rolled by and we asked for some Malbec wine and were told that Aerolineas do not serve wine on domestic flights! One can imagine my surprise that after paying USD $992 per ticket that the flag carrier of Argentina which grows some of the world's finest wines does not showcase this product onboard-they did not even give us the option to purchase wine on a two hour flight! We will be returning to Buenos Aires on LAN.


Overall impeccable and a pleasure to fly!


It was a very positive experience. Aeroflot has gone through a large modernization programme in the recent years and it was very evident when I travelled with them. Most of their fleet now consists of modern airliners such as the A320 the A330 and the Boeing 777. I flew on their A320 from CPH to SVO. For a short-haul flight the onboard service was extremely good compared to most European airlines. The food consisted of fresh bread cheese beef and a delicious cake and the cabin crew were serving cold and hot drinks throughout the whole flight. The crew was extremely friendly. Since the plane was only half full many of the passengers were lying down across the seats. The cabin crew immediately offered them blankets and pillows to make them more comfortable. This is the first time I have experienced this on a European flight. The transfer at SVO was smooth and easy. The airport has been renovated and now offers an easy access between the terminals without having to go outside the airport. The passport and security check took less than 10 minutes much to my surprise and I was now standing in Terminal D which had a wide selection of restaurants shops as well as free WiFi. The flight to Tokyo was on an A330. The interior felt fresh and new and the seats were very comfortable although for a tall guy such as myself the legroom left much to be desired but that is not the fault of the airline. The cabin crew on this flight were fluent in English and Japanese. Again very friendly people. There was a passenger in front of me who seemed rather anxious about flying and kept calling the crew throughout the whole flight. They never ignored his calls or talked bad to him. They kept smiling and did what they could to make him feel comfortable. The food was again very tasty and the menu offered both Russian and Japanese dishes and despite the rather cramped space I had a very comfortable flight to Tokyo. I have read many negative reviews about Aeroflot and I will not deny that people might have had some bad experiences but my opinion on Aeroflot is that it is a modern airline that offers some of the cheapest tickets in the world while maintaining a high standard in customer service. I have already booked my next flight with Aeroflot and I will continue to fly with them whenever possible.


Departure delayed by 30min and arrival to AEP slightly behind schedule. Plane in good condition (must say that the new livery looks better than the old one). Sandwich and drink offered during flight. Crew fine. AEP is easy to navigate. Luggage (priority tagged as FB Elite) arrived fairly quickly and first on band. Was dreading flying AR but flight was overall fine. Planning to fly them long haul in C class from Spain in May.


Short hop across the Irish Sea. By far a more preferable experience to that offered by Ryanair: no check in queue pleasant staff on-time boarding and departure and arrival into the new Terminal 2 at Dublin airport. Bags also delivered rapidly at both ends. On-board the (brand new) ATR aircraft the seats were comfortable and spacious. A bar and snack service (for cash) was offered. The only slight niggle was the ridiculously long Aer Lingus check in queue on the return home (Sunday evening). 50 minutes from start to finish. They do have a 'late check-in' desk and regularly have to announce flights that are closing and direct people to this desk to avoid missing flights!


Getting there was a bit stressful because the flight connection was too close for comfort and we had to run to make the Athens flight. The crew was rather parochial. They did not speak much English and their manners were not the best. Food was poor but not horrible. Movie choices pretty decent and the actual flights were very smooth. The pilots were quite good judging by the take offs and landings. The price was unbeatable and though this was not stellar service I would choose again if their prices remained low.


It was a last minute booking the price superb and the service excellent - especially for economy class. The food was on par for international flights but I really appreciated the courtesy of the staff. I would not hesitate to fly Aeroflot again.


Ticket purchased at last minute and check in a bit confusing directed to about three different counters but each without a large queue. Flight was comfortable and only a few minutes late arriving in Moscow. No IFE but it was only a little more than a hour long flight. Cabin crew were friendly and responsive and spoke reasonable English. It was like a shuttle flight and perfectly adequate. Leg room was adequate.


Both flights on time comfy seats and friendly cabin crew. No inflight entertainment probably because it was a short flight but a good experience to fly with Aegean.


I flew economy so like any other airlines you get what you pay for as far as cabin space however in all other respects Aeroflot was superior. Cabin crew were professional and polite food was quite good. Entertainment was superb with 100's of great movies and shows to choose from as well as games wifi charging stations and all the works! I travelled with my children 4 and 7 and had no trouble keeping them busy for 12 hours. Children's meals can be pre-ordered and were well thought out although my picky ones didn't eat them. Kids got tons of goodies from the staff. The value was great and I will fly with them again in the future. My only complaint were the tiny and rather dirty bathrooms. Otherwise excellent airline!


Plane was new and clean staff warm and friendly and they served drinks and a sandwich on this 1-hour flight. This airline deserves more than a 3-star ranking in my opinion.


Slightly delayed departure in STR but arrival on time in ATH after short stop in SKG. Great food and good selection of beverages. Departure from ATH was several hours delayed due to striking ground staff. Received vouchers for snacks. Definitively recommended.


Direct flight to Tehran. Economy class. Aircraft A310. Fare was quite good. Check-in fast. Cabin crew showed Iranian hospitality. No individual inflight entertainment but fairly speaking since the flight was at night. One toilet closed for whole trip the other two were not clean and almost out of tissue. Food was enough and fine for me. Many drink options. Flying time was less than 10 hours on my way to Tehran and less than 8 on the way back to Shanghai. Considering all the above I will certainly choose this airline next time for my trip to Tehran.


Excellent customer service and particularly impressed with clear communication and politeness of cabin manager on this flight. A320 seats much more comfortable than the A319s that EI also operate on this route.


From SFO to Dublin - all was good as above except for the meals these were tasteless.


Very good experience overall. Both flights were on-time and comfortable. The planes were very clean and the cabin crews were very friendly and professional. 1) On LED-SVO I put the sandwich in my bag as I was not hungry at that time. The flight attendant who was serving tea/coffee saw I did not have a sandwich on my tray table so she asked me very kindly in English whether I was hungry and why not take a sandwich for snack. 2) On SVO-STR after I walked into the back cabin the flight attendant greeted me and offered to guide me to my seat. 3) The SVO-STR flight (3hrs) included a full lunch with a very generous portion of cold cut salmon and potato salad as the starter and lamb and buckwheat as the main course. The dessert was a granola bar with honey chocolate cherry and apple coating. It was very tasty! Overall from my 4 flights with Aeroflot within two weeks I have to say the level of service is quite good and consistent. I think it is really time to change the stereotype that many of us had for the Russian national carrier for many years!


The A320 was 6 years old the cabin was quite ok inside. Seems like the company's making effort to keep their planes clean. Flight attendants were just doing their job without being extra attentive. Catering included Greek cuisine and was good but not substantial - no meat was offered in the meals fine for vegetarians. Inflight entertainment meant magazines and music no TVs or anything else on that particular aircraft. The flight was on time no issues with the baggage. Overall experience is good would definitely fly again for a reasonable price.


I flew from Puerto Vallarta and had to change planes in Mexico City for flight to Los Angeles. One glitch - my bag was put on a later flight ( about 30 to 40 minutes) along with 20 to 30 other travelers. It was frustrating standing around and wondering until an announcement was finally made.


May 25. A321. Boarding totally messy. Excellent food and drinks. Extremely pleasant staff. Luggage arrived very quickly.


We had no problems with any of the flights. They departed on time and our luggage arrived safely. Check in was super fast. The planes were reasonably modern and staff service OK. Food consisted of a snack box which was adequate for a short haul flight. While the flights were expensive prices were reduced considerably by purchasing discounted tickets before we arrived in Argentina. Given the reviews we were pleasantly surprised with the flights or perhaps we were just lucky. There was certainly nothing wrong with them.


Having to connect at SVO was the only downside to an otherwise comfortable and pleasant trip. Anyone who knows SVO terminal knows that it is overburdened chaotic and in dire need of an overhaul. We made our connecting flight (no thanks to the indifferent Aeroflot ground personnel) only because the aircraft was late arriving in Moscow. That said we still had to run through the terminal. Flights on SU were surprisingly good with comfortable seating choice of well catered meals and cabin attendants who were very professional and friendly. This airline has really upped their game on long haul international flights. In fact I dare say there are equal to if not better than many of their European competitors. And price wise they are way ahead of the game. It's a shame they use SVO as their hub however.


A320 and A321. All flights about 70% full. Clean cabin friendly and nice crew comfortable seats. Food ok just a sandwich and free drinks. Smooth flights and arrivals ahead of schedule.


Economy. Flew on the A330 to and from. Excellent plane. The cabin crew were very helpful and friendly. The meal on the plane going over was excellent it was off their new sky menu. I got the steak it was lovely. It was first class dining in economy class. It was well worth the €17.50 because that included a glass of wine. I would recommend getting this. Unfortunately I couldn't get this meal on the way back sold out. However the meal we got was still lovely. Overall would like to fly with Aer Lingus in the future again. Would recommend them.


Short trip from SAT to MEX and return on Embraer jet. First time on AM and it was a terrific experience crew were efficient aircraft clean and very well maintained. Snack service was tasty with fresh choices and excellent bar service. I will gladly take AM again as my travel plans permit.


We use them whenever we can. The reasons are many but here are some. The crew are very accommodating and always courteous. We enjoy having food to eat. If there is an empty seat after takeoff we were allowed to move. The plane was new.


Boarding on the outward and return was calm and civilised and the ATR aircraft clean and comfy enough for a short hop. Check-in staff and the crew onboard were polite and there was an adequate range of snacks and drinks for purchase onboard. Terminal 2 at Dublin was smart and stylish. The only drawback was the long lines for check in and bag drop on the return flight but there were a large number of people travelling that day - many returning after the Giro.


The price of ticket was 200$-300$ cheaper than the price of a ticket with other airlines. All flights were ok. If not on time either late by a couple of minutes or early by a couple of minutes. IFE great. Staff OK. One of the things I didn't like is the food. It is edible but it is always beef or chicken with a salad or cheese with ham (on all flights) the meals are not diversified. I didn't like the seats. I'm 190cm so it was really uncomfortable for me to sit in this seat for a flight of 9-10hrs but it shouldn't be the same problem for someone shorter. Airport is good. Staff is friendly. Terminal D and E are new and spacious but terminal F is over crowded and there is a lot of stores and not a lot of places to sit. Overall the experience was good. Will take them again and recommend them to someone if price is good.


Cabin crew did a quick run through the cabin with a (paid) drinks cart then duty free cart and promptly disappeared behind the curtain for the rest of the flight. The airline appears to be unsure of its identity although they provide a baggage allowance they are not a full service airline as this flight was over a meal time (dinner) no food or snack service provided but not a LOCO as no food was available for purchase either so we went hungry!


The day we travelled there was a public sector strike which was no fault of the airline. However although they updated their website the day before with a list of delayed and cancelled flights ours did not appear in the list which led me to believe it would run to time. When we checked in they informed me it would run 4 hours late but still allowed us to check in our suitcases. They offered no vouchers or refreshments (which I would have thought for a delay of this length they would have to but maybe strike situations are exempt). We eventually took off 20 minutes later than the new expected departure time. The air crew were so busy talking in loud voices at the front of the cabin we couldn't hear the safety demonstration. It also meant that they did not notice the guy behind us ignoring the instruction to switch off mobile devices as he continued with his. They did however manage to hand out boiled sweets and whizz round with a drinks run which is as much as you could expect on such a short flight. The tickets were expensive considering we booked them 9 months in advance and it was a 25 minute flight.


JFK-MEX on the red eye was completed on an older model 737 with no inflight entertainment (presumably due to the timing of the flight - depart 12.15am arrive 4.40am) but we were served a very nice hot sandwich shortly after takeoff. MEX-JFK return on a brand-new 737 - great plane excellent inflight entertainment and again a nice hot meal. The ZIH-MEX connection was slightly delayed but we were assured that a significant amount of passengers on the flight were connecting to the JFK flight. Sure enough about 18 of us were greeted by an agent upon deplaning in MEX and were escorted as a group to the JFK gate which was in the process of boarding. Excellent service throughout by both ground and cabin crews. Would not hesitate to recommend Aeromexico in the future.


Compared to the competition this is the only option for Greece. Friendly service good hot food at lunch and evening flight with wine seat comfortable aircraft modern clean and on time. Overall very good.


Another great experience with Aegean on a clean and relatively new aircraft with a meal served by polite and caring crew. Although a moving map was displayed throughout the cabin a movie or some other form of entertainment would have been appreciated for this 3-hour flight (I flew Aegean to London before and a movie was shown). Regardless this airline is a pleasure to fly.


Both flights were excellent. Sheremetyevo airport very modern comfortable there was barely any line-up for customs and security screenings. Security was painless compared to the US and Canadian ones. Food was great I asked for an extra meal on both flights and they gave it to me. The offered wine for free in economy class. FA also friendly. The only concern is the delays. When I flew there the delay was 40 min on the way back the washroom broke down in the aircraft so the delay was 4 hours. They gave us meal vouchers so we got free food at SVO.


The service was incredible (actually as usual on Aeroflot long haul flights in business class compared to short haul it is better). Our plane was delayed but we arrived only 7 minutes later than it was proposed). Cabin was originally designed for EgyptAir and it was very good. Entertainment system has a big variety of films and all films can be watched in either Russian or English. In my opinion Aeroflot on long hauls is much better than the majority of other European airlines.


A320 new and clean all leather seats. Only drinks served. All female crew seemed completely disinterested. Airshow available however no position of the aircraft available only the map of the area. Heard good things about A3 service however that was not the experience we had.


Clean and new aircraft FA's could be a little more professional. Nice complete meal. I am used to taking this airline to go to Algeria and it is really improving.


The international flight has the biggest leg room and is very comfortable. No TV's but not a problem - bring your own entertainment. Food is mediocre but drinks are served regularly. Internal flights are good - they new Embraers are great and the new B737's have suitable legroom. The Virgin sourced planes are tight in terms of legroom. The website is great and service when things go wrong is also friendly and good.


Check in at Poltava was OK. It was possible to check in for the connecting flight to Brussels. Flight LED-SVO got a delay of almost 25 minutes. Probably the delay was caused by the used plane (Airbus A330 i.o. A320). It takes more time to board 320 people instead of 120. Plane was clean service on board was OK. Staff very friendly. Due to the delay our transit time was extremely short. We had to run to catch the connecting flight. Connecting flight was on schedule. Plane (Airbus 319) was clean service on board was great. We arrived on time in Brussels and unbelievably our luggage was on board and arrived as well!


Check/baggage drop in Madrid (sub contractor) slow inefficient. Aircraft clean comfortable. Punctuality slight delay on departure arrival on time. Flight attendants efficient friendly and very professional. Greatly improved offerings of food on board at reasonable prices. Baggage delivered speedily on arrival in Dublin. Altogether excellent flight and service. They do however need to watch that they are not let down by ground handling agents.


Check-in was good. Fairly new planes (E190) with IFE even for this short flight of slightly less than 2 hours. Was served a sandwich and something to drink.


The Aircraft was an Airbus 330. The Senior Crew Flight attendant was a very compassionate woman who attended to us and all of those around us with interest and tenacity. The seats we paid $50 extra were extra leg room (perfect) the seat itself for me (I have a 44" waist was tight but tolerable). The food was very good (Lasagne) and the later sandwich (ham and cheese) was also very good and unexpected. Great flight. The return trip on 11/18/2013 Flight EI125 we thought OK now we'll see how it is in comparison. The Male Flight Attendant and also Senior Crew member was great as well. We had the same seats on the opposite side of the cabin. The amenities of even economy class on this Airline are excellent and a great value. The equipment is first class and the crew made me proud to be Irish American.


HAM-SVO on A320 smooth check-In with 2 boarding passes (HAM-SVO and SVO- PVG). C-lounge with basic refreshment. HAM-SVO C class cabin seat and service were excellent. Arrival at SVO new Terminal D quick and easy transit at both passport/security. SVO-PVG departed from Terminal F very long walkway from D to F. Terminal F awful old/dark/busy. Lounge at Terminal F was difficult to find. I was refused entry because I did not have the invitation card. Had to go to transit desk. After entering I noted the lounge was full no seat available. Flight to Shanghai on time with new and clean A330. Seats 2-2-2 not full flat but comfortable to sleep. Good onboard service greeting by purser/crews with good English skill. Foods (3 choices) very tasty. AVOD with 500 programs. Return: quick check-in with 2 boarding passes good spacious lounge. Flight PVG-SVO at 1.30 am. Old/tired B767 seat 2-2-2 narrow and less comfortable than A330 portable IFE with DVD-player same good onboard service. Landed at Terminal F and lesson learned went to transit desk asking for C-Lounge Access card. SVO-HAM A320 left Terminal D on time with best European C Class cabin I have flown. Good products with following minus points: No priority boarding on all legs no priority handling of baggage chaotic handling at SVO Airport.


For a LCC Air Arabia has been a welcome surprise. They offer you 20 kg baggage allowance new airplanes decent seats and a fresh crew. For a price/quality comparison they are better than Air Maroc. But their website is often malfunctioning certain routes are deleted without notice time tables suddenly change and they often leave at ungodly hours. I'm satisfied with this airline and will keep flying them if they keep their standards to the current level.


Check-in at AEP was confusing proceeded to departure lounge upstairs. There is no VIP saloon at this airport for Club Economy passengers. Equipment was an old MD88 that was worn. No IFE. Seat pitch was around 35” or so. A lunch box was distributed shortly after take off - a stale sandwich a packaged cake and a pack of nuts. Drink service followed and FA's disappeared. No second round of drinks. Toilet was dirty. For a 3 hour flight I would expect a more substantive meal in the “premium” cabin. My bags were amongst the last to come out despite marked “priority” on the tag.


Rude and unhelpful staff in Moscow lack of any kind of information post service inexistent. On the way back from MAD to BKK first flight got delayed 2.5 hours so when we arrive in SVO connection to BKK had already departed. Instead of giving us a hotel they gave us a boarding pass to Seoul! We arrived to Seoul without any idea of what to do next nobody say anything to us no information. There they gave us a boarding pass to BKK with Korean airlines for 6 hours later. Arrive into Bangkok with more than 12 hours delay they inform us that our bags were still in Moscow. The worst customer service.


Flight arrived in London early but luggage delivery so slow in T1 it didn't make any difference. Decent service food horrible as always. New and clean plane. Decent movie onboard.


My first time on this type of aircraft. I liked the large windows and larger seats. One thing though leather seats tend to have you slide down and slouch. Flight was on time staff friendly bags delivered by the time I had deplaned.


It was one of my best flight experiences starting from check-in inflight meal offering and friendly approach of flight attendants. It was worth every cent I paid.


The seats are comfortable and lounge in Athens has a smoking area that is not packed.


21/2/15 KS601/941 Almaty - London. You really get the feeling with Air Astana that the company is genuinely striving for improvement all the time. Staff are extremely courteous and helpful planes are really clean flights generally arrive on time. The new economy sleeper is a winning option for people who dread the loss of a nights sleep but cannot bring themselves to fork out the full business class fare. I travelled with my four children and we all thought economy sleeper was brilliant. At least a chance of sleep much more space quieter cabin and better food that in economy.


Nice service only bad thing - occasionally you book with Aegean and end up having a return flight or a second leg with an inferior company. Make sure you check what connections and return flights are involved.


Return trip from Hong Kong in mid February. Plane was very delayed but informed. Could in my view been done earlier but was nice to be told a couple of hours in advance. Trip itself was pleasant. Good inflight entertainment and again the inflight crew did an excellent job and were responsive to needs. Food could be improved as compared to other airlines traveled but do note it is economy class.


B757-200 not new AC but fully refurbished to perfection. Clean and inviting. Crew very well groomed wonderful IFE tasty hot snack on this 80 min flight. Temp however was very high in the cabin and my req to lower it a bit were not fulfilled. I started to feel ill and asked for ice to cool my head crew showed no empathy or care. I was glad it was a short flight.


GRU-MEX on B777-200 comfortable aircraft good legroom individual but limited IFE. Offered complimentary alcoholic beverages but meals were inedible. MEX-LAX on B737-700 fair legroom. Aeromexico has an odd confusing boarding procedure - instead of using boarding groups based on seat rows just like most of airlines they call passengers by seat type: window middle or aisle. That means if you are travelling with relatives or acquaintances boarding will have to be individual. If you consider connecting through Mexico City be aware that no matter the destination is you will have to go through immigration and customs. So think twice if your final destination is the US.


Bags were transferred seamlessly at Athens which was my main concern. LHR-ATH flight was smooth cabin lighting could have been dimmed with one meal/trolley service for the flight food was served quickly however and the cabin crew were extremely friendly. ATH-JMK was the quickest flight I've ever done and by the time they handed out the drinks they were grabbing them back for landing. Overall a pleasant flying experience helped by the open selection on booking seats (I got exit rows) and the ability to check in 48 hrs before. My one criticism is when doing cabin announcements they speak English so quickly that you do not always hear/understand what is being said.


Check In at Hamburg very quick. Shared Lounge with acceptable refreshments. Boarding well organized. The big surprise was the C Class cabin. It is a separated cabin with wall and real C Class seats and seat pitch. After seated the FA offered a glass of champagne or orange juice and handed over the lunch menu (3 choices). After take off the purser came and greeted every passenger personally and handed over the portable IFE Digiplayer. Digiplayer offered limited IFE but more than okay for a 3 hrs flight. Lunch was very tasty. Arrival at Moscow Sheremetyevo newest Terminal D. SVO- HAM also at Terminal D - quick Check-In / AFL own lounge without window but offers better quality and quantity of refreshments than Hamburg lounge. Return flight with same great experience. AFL offers an excellence Business class product much better than those established European Airlines.


Very fast check-in at LAX however the lounge wasn't open which was awkward. Flight to MEX was comfortable however the flight attendant couldn't be bothered to do anything with the meal and the omelette was served cold. Club Premier lounge in DF was great with food wine and showers. Flight to Sao Paulo was average food was great however I didn't think the seat was as comfortable as LAN. All in all decent - much better than an American airline to S America.


Flew JFK-MEX on their red-eye flight. Did Web check-in and made a quick baggage drop. Movie and two TV episodes as inflight entertainment. A nice sandwich for midnight snack/dinner. Early Departure and early arrival to MEX. Bags were already waiting in carrousel after arrival.


Arrived at terminal 1 30mins late due to air traffic. Had another 2.5 hrs to collect baggage and check in at terminal 5 for a domestic flight on BA. A fast walk to the baggage claim took about 20mins and thereafter waited another 30mins for the baggage to arrive. By the time someone accepted us at one of the many empty counters it was already too late. We missed our connection I strongly recommend allowing at least 4 hrs to connect from terminal 1 to 5. The airline itself is very good. Clean and new A321 friendly flight crew and free drinks onboard meal was average.


Flight transfer is very easy to navigate in Dublin and on this flight you actually pre-clear US customs in Dublin which is an added bonus. Business Class cabin extremely spacious on the A330 and you are warmly greeted with a nice amenity kit bottled water and champagne. Business Class dining is superb and well worth the upgrade cost in itself with a good choice of entrees. Service includes hot canapés salad and main cheese and biscuits together with a choice of desserts. You won't go hungry! Cabin crew are attentive and if you require extra refreshments you only have to ask. On return to Dublin you also get continental breakfast. Seats are comfortable and fully adjustable to how you want. There are extra buttons in the arm rest which allows you to individually control different parts of the seat including massage. IFE good although they seemed to have dimmed the brightness of the screen recently so you may need to close the window blind to watch. Overall great experience and have already booked Business Class for my next trip to Boston in October.


Staff provided warm professional service - first rate. Experience from check-in to baggage claim was hassle free. Business class food was great - much better than expected. Seat was very comfortable. Really good value for money - certainly will fly with them again.


Boarding in Amsterdam was the horror - more than half an hour at the business class check in and total mess in the departure area. AMS-SVO was okay. Old B767 clean but worn no entertainment nice food the crew unengaged and strangely non-relaxed. Transfer in SVO had slightly improved since the last time but the same one has to get all the luggage travel with it about 1 km and check in again. The navigation system in the terminal is confusing but manageable. Business lounge in the domestic departure terminal D is small heavily smelling with tobacco and a strange selection of food - basically only rolls and cookies. A bit more food is available from the bar for extra pay. SVO-KJA a new A321; the seats were standard economy class with standard pitch which was a bit painful in the overnight flight food good the crew was slightly more attentive to passenger needs. The return flight was the same with the only comment that business lounge in the Terminal F is way worse than in the Terminal D - not clean even stronger tobacco smell and no food at all but Terminal F is terrible in itself so no big surprise. It is a recommendation for this route but only because this is the only option available.


Very attentive crew . Good and adequate food crew offering water . Leather seats comfortable and clean 777-300. More IFE options of movies and other programmes would make it better.


Good quick check and priority lane in busy Bangkok airport luggage slow off in Almaty (did not get priority despite the label). Good crew and food and wine. The 757 from Bangkok to Almaty was a little tired and angled seats should exclude an airline from four star status. The service from Almaty to Astana was good - a full meal served. From Astana to Novosibirsk there were problems in security checks and no fast lane for business class passengers. Staff helped people with tight connections. The domestic Business lounge in Almaty is very poor but the new lounge in Astana was good. I don't think that they deserve their four star rating but they are improving and the English of the Cabin attendants is a lot better than when I first flew with them 10 years ago. I will continue to choose to fly with them in Central Asia.


Flight a Embraer 190 with personal entertainment with TV series and documentaries and some CD's. The entertainment system failed twice but the crew reactivated it quick. Did not expected entertainment on a domestic flight. The crew offered a sandwich with a drink. Good legroom at emergency exit but the normal seats also offered good legroom for this short flight of 1.5 hrs. Departed 2O mins early and landed 40 mins early in Iguazu.


Outstanding service for the economy class good food very nice ground staff and crew. Fleet is modern with B777 with high quality entertainment system. Seat pitch tight and slightly cramped. RUN airport is small and allows very short connecting time if need to continue journey to east or Saint Pierre airport.


Check-in interesting as there are no computers and everything is weighed manually. Ground crew cordial but not overly friendly. Flight crews were friendly and always helpful. Catering is good for the short flights with croissants and drinks being offered on even the shortest of flights (unthinkable in Europe). Aircraft's were always spotless and comfortable.


Clean modern aircraft. Served breakfast and drinks by friendly flight crew. Flights on time and terminal 2 in Mexico city airport out is amazing.


Ground crew eager to help and facilitate flights on time comfortable journeys with nice meals on board.


It was a fantastic flight crew helpful and smiling. All announcements very clear understandable and most important things for me multi-language Turkish English Russian and Kazakh. The way aircraft was new.


First leg on B738 and E190 on the way back. Comfortable flights given that I had cheapest economy ticket and got seated in premium seat in the front of the aircraft on an outbound flight. Some breakfast items on quite a short flights were a nice touch and crew were friendly. Good value for money.


The flight was great! On time and arrived early in Moscow on a nice Airbus A330. The plane was fairly new. The seats bathrooms and interior of the plane was excellent. The food on the transatlantic flight there and back were both great. Chicken or fish with veggies bread and chocolate. The only complaint I would make is they serve the drinks and wait too long to serve the food. They served the drinks 15 mins before the food was served so by the time I got my food I had no drink. The service was 7 of 10. The flight from Moscow to Kiev was excellent as well. 1hr and 15mins on time. Overall Aeroflot is a good airline I would fly with them again!


It was very good value for money. Flights mostly on time inflight service exceptional and friendly FA's. Helpful ground staff. Overall this will be my preferred carrier to Greece.


Clean modern 737 aircraft that departed on time professional bi-lingual flight attendants. Inflight service consisted of just a drink service (with free booze) and a pack of peanuts. Their terminal 2 at Mexico City is a beautiful modern facility. Its just a shame they don't offer online check in or self service check in.


We booked via Delta so expected to pay for baggage and have no meals. But Aeromexico baggage still free and nice meals on long leg of trip both ways. Drink and snack on 35 minute Acapulco-MEX leg. Staff were charming and helpful. We had a delay leaving Acapulco and the agent who checked us in for the flight came and told us that the flight was delayed leaving Mexico City. He had rebooked our flight to LAX and changed our baggage claim tags. We both had first class seats assigned. Unfortunately we both found the new first class seat design on the 737-800 torturous. The headrest appears to have been designed for crash test dummies. We had been much more comfortable in our coach seats.


Both flights on time. Excellent service from Irish cabin crew. Food for purchase but reasonably priced and tasty. Only complaint was lack of staff at passport control in Dublin so long queues. Cant understand. Felt sorry for All non EU passport holders. Not Aer Lingus fault but only glitch in otherwise faultless travel experience.


Red-eye flight from Beijing to Almaty on B757-200. The aircraft is old but well-attended. Seats are ok. Cabin crew speak good English. Catering was served in the middle of the flight. Passengers who were sleeping were not offered their meals and amenity kits. Arrived early. Almaty-Astana-Moscow on A320. Food is tasty. Good choice of drinks including alcohol. Entertainment is outdated - just magazines music and a movie. Both flights on time. Smooth landings. We checked our baggage straight from Beijing to Moscow. It was a bit risky with 2 stop-overs but the airline staff assisted us in Kazakhstan and checked if the bags followed us. They were very helpful and the ground crew were efficient because our baggage arrived safely at SVO. I would recommend Air Astana if the prices are adequate.


On the upper deck on the way to Argentina: service was good food as well - seat worked and slept nearly the whole flight. On the way back on the much smaller lower deck flight attendant was somewhat short-sighted and set everyone in wrong seats - we had our laughs. Seat was a bit broken but found some sleep. Food wasn't so good on the flight back to Europe.


Nice and fast check-in procedures inside the beautiful Aeromexico lounge at new Terminal 2. Flight operated by a freshly re-painted B737-800 - first time I experience an almost 6 hour flight on this kind of plane but the interior was clean and confortable so this was not a big issue. The only problem was that we were at row 12 just before the emergency exit so our seats would not recline for safety reasons: I would have appreciated to be informed about that before the assignment! Meal was served very early (6pm) considering mexican habits but I did not eat so I cannot judge. Crew polite even if not very friendly. We arrived at Lima half an hour ahead of schedule. Overall a positive experience but the price could have been more competitive (we paid EUR 1.000 for two economy tickets).


The seating was standard European Business with the middle seat blocked. The highlight of the flight was the meal which was a pasta dish with shrimp calamari and tomato sauce - simply excellent. Friendly crew and good service as well as the meal.


Booked at the last minute because of the BA strike. BMI lounge excellent at T1 Swissport lounge at Athens almost as good. Modern clean A321-200 seats 2A/C outbound  1D/F inbound. FAs excellent. Food service rather rushed outbound with no pre-lunch drinks and no offer of champagne pre take-off. Food average quality but good to have the Greek accent. Food service and quality similar inbound and still no sign of champagne. IFE unusually provided on a 4 hr flight but consisted of just a single film on overhead drop-down LCD screens. Priority baggage return worked remarkably well both outbound and inbound and the general efficiency of the new Athens airport was a delight. Overall a good product.


In general I would say that it is a very good company as long as everything goes well and you DONT need anything from the customer support. In that case you have to wait for hours (sometimes days) for someone to pick up the phone quite often to tell you that she/he is not competent to respond to your question and as such your call will be forwarded. Surprisingly 9 out of 10 times nobody will pick up the forwarded call. Another malicious trick they are doing is saying that you should wait for the responsible person to call you. Something that may happen after a week or so if you get lucky. They also have the bad habit of not informing the passengers for delays or other unexpected event that may jeopardise the trip. I missed a flight once (one of the very few that departed that day) because the advice of the Athens airport information desk (Aegean did not pick up the phone or the line was busy from 9 in the morning till midnight) to to my question if the flight will be delayed-cancelled or not was to go at the airport four o'clock in the morning and hope that the flight will take place otherwise ask the Aegean people there. I didn't risk it. As a result I was waiting 4 months to get the taxes from the ticket back. There are also hidden charges as using the internet to book tickets involves a fee the same applies though if you book the tickets by phone.


EDITORIAL MESSAGE Due to concerns about authenticity of the review submitted and/or the user's name being that of the airline customer as stated on their submit form this comment has been deleted.


Flight left on time food decent (two services on this 6 hour flight lunch and snack before landing) although the main lunch was pretty small and all types of drinks free. This airline has a pretty bad reputation for being late but it seems they are buying new planes and things are getting slowly better. For me it was all I could ask for - cheap nonstop and good service. The only change would be to have some sort of in flight entertainment.


Everything went extremely smoothly from luggage check in to luggage pick up. The personnel on the ground and on board was extremely friendly and efficient. The only drawback of the airline is the food selection and quality.


Economy class. Full house. A bit of a mess at the gate at Frankfurt due to the airline's boarding policy last rows board first. Most people did not know or did not understand this so they waited for their turn as close to the gate agent as possible and as a consequence there was some pushing. Left with a delay of 10 minutes. Very hard working and helpful crew they spoke good English and were always around offering something. Economy passengers received a comfort kit somehow basic but still a nice touch. Inflight entertainment is pre-historic small flat screens hanging from the roof every few metres showing just one film and a couple of cartoons. Drink service several choices including alcohol. Meal service with two options fish or chicken. Nice cheesecake for dessert. Finally after the trays had been collected crew served vanilla ice cream. Although the flight took almost 6 hours with an arrival time of 6 am no breakfast was served. Coffee or tea would have been appreciated especially given the 2 hour immigration queue at Astana upon landing. Overall a more than acceptable experience. I would not hesitate to recommend this airline.


All in all it was a great flight no delays staff were extremely friendly as always check-in was simple and they also offered to check in my carry on luggage free of charge. If Aer Lingus flew from Stansted I'd fly with them anytime I was going home.


I didn't expect too much and therefore I was really surprised by the airline and the new terminal at Sheremetyevo airport. The crew members were friendly and could speak good English. Very good hot meal and comfortable seats. I was very satisfied.


The cabin crew were warm and helpful. I hadn't requested a vegetarian meal but the stewardess was nice enough to bring me extra salads and rolls. They came by often with drink service and to collect trash. The movies and shows available were great. I'm a very nervous flyer and as we were preparing to land a stewardess talked me through it and was very comforting.


Short flights okay (only coach class but they kept the seat next to me free). Business class seats fully flat really great if you sleep on the side (otherwise might be a bit short) staff extremely friendly meals rather uninspired (I had a pre-ordered vegetarian meal). Entertainment has a nice selection however I slept most of the time. Would fly with Air Berlin in business class.


Both flights arrived on time. Good food and excellent alcohol selection. Service friendly and efficient. PEK-ALA on 767 and ALA-SVO on 321 old but well maintained. Generous legroom. No individual entertainment. Overall very good value for money.


Booking check-in all very straight forward only problem is had to queue along with other passengers at Southend Airport as no separate bag drop for online check in pax. Flight on time and first time in ATR42 aircraft. Very comfortable seating even with bags under seat in front of you. Allocated seating and not being treated like cattle is a big thumbs up from me. With this airline and Southend airport it has bought my faith back in commercial aviation. Would definitely use Air Lingus Regional again.


Overall good flight but service could have been better for business class. Old looking cabin on A300. FA's older and quite reserved. No repeat servings and one had to ask for a drink refill. Catering good from HKG and meal very tasty. Seat comfort is ok but not designed for taller person. Priority luggage tags mean nothing with Aeroflot almost for sure your "priority" tagged luggage will show up last! Result was 55 mins wait at the luggage belt for delivery. SVO airport F terminal chaos at customs as usual.


Prior to the flight newspapers were distributed. We were then stuck in a jam while taxiing prior to take-off. Service onboard was plain and overall very correct. I have low interest in IFE though the little I tried seemed quite correct. We were served dinner and breakfast the former with wine. We arrived on time. The transfer went smoothly and the second leg was as pleasant as the other. The fare was 30-40% cheaper than on other airlines doing the route. Great value for money and solid level of quality.


All flights were on time. Onboard service was great. Comfortable seats and great entertainment lot of movies music and games. Meals were lovely on BUD-SVO flight - cold meal with two drinks juice and coffee/tea. On SVO-DEL flight warm meal was served - they gave us menu before dinner so we could choose. Lot of drinks served. Cabin staff can be more polite.


Excellent service for the second time this year. The short flight Glasgow to Dublin is on a prop plane but is perfectly adequate for the short distance. Dublin-Orlando includes good entertainment food and most courteous cabin crew. A330 was very clean.


Nice A321 to Moscow with good meal. Sheveremeteyvo Airport Terminals DE and F now interlinked though website states still bus link. B767's are old and on boarding it was noticeable that the interior had not been refurbished. Once airborne the service and food excellent. The seats were comfortable and the overhead TV had some good films. Return flight from Beijing on new Airbus A330-300 very pleasant and comfortable. Good personal seatback entertainment system with very wide screens for economy class. Lots of choice though some movies not up to date. Food good again. A321 to LHR only half full cabin crew pleasant and attentive food fine and only problem was that cabin lights not dimmed for night flight.


Very polite and professional staff onboard. Excellent serving of special meals as ordered at booking and excellent care for children and aged passengers. I would recommend providing more toiletries (hand lotion combs etc). If possible please consider other supplier of noise-reducing earplugs those available in the passenger's pouch now don't reduce the noise and pressure discomfort in the cabin.


Although the flight was a little late leaving Alicante due to slow loading of passengers and hand luggage the actual journey was a pleasant experience. I thought all the staff were friendly and courteous. Arriving into Dublin well after midnight all the staff were still smiling and pleasant as passengers disembarked. I will travel again with EI as long as staff continue to smile and look like they care about passengers.


Both flights on time. Great to clear USA immigration in Dublin. Inflight service outbound efficient but staff not as friendly as normal. Inbound staff excellent nothing too much trouble. Inflight entertainment good but on return had to ask for it to be turned on for the whole aircraft. Staff forgot. Then it had to be rebooted. All told took an hour before the IFE was up and running. All flights on time. Seats standard economy seats but comfortable enough. Great to be domestic flight into the USA. Took 15 mins from getting off the aircraft to kerbside.


Short haul flights with A320. Lots of legroom new planes. Long haul flight with new A330-300 legroom ok but bad seats who got pretty painful after a while good IFE with pretty good selection of movies. General comments : staff is good but not too enthusiastic. Food average. You have to pay for alcoholic drinks on long haul flights (alcohol banned on some flights).


18. After years and years of flying with UA and having to transfer in Europe it was a relief to fly non-stop to Berlin. The cabin was clean the staff was very helpful and the food was quite acceptable. The seats were comfortable. We had requested wheelchair assistance at both ends and it was ready and waiting.


Flight was a bit shaky due to monsoon season nothing that captain could do about it the aircraft was new clean food was fine crew very attentive especially the young male attendant on the way back who was superb. The seats were fine too but when the person in front reclined his seat there was unfortunately not much space to move especially with the little one on your laps. Overall it was very pleasant experience and we will fly with Air Berlin again.


Most comfortable.


Flights early in both directions. flight attendants attentive and friendly. Plane on outward journey was 23 years old! Seats were old and tatty but nonetheless clean and comfortable. Return flight on a modern aircraft which was in immaculate condition. Comfortable leather seats made the journey more endurable and the plane was spotless.


The weather was deteriorating and we were caught off guard by a typhoon heading our way. We got rebooked for free quick and friendly service. At the gate the flights would all be cancelled. The flight was bulk loaded pilots ready. The first delay occurred as extra service agents were called to the gate and were providing information to the passengers. After an hour delay we observed extra pilots boarding as well we learned the captain after deliberating safety being his major concern decided to fly out. A quick boarding nearly full flight and we took off in heavy winds and weather while dark. Despite the weather the pilot remarked thanking us for coming along for the ride saying Hang tight and nice flight which broke the tension. Even though it was a bumpy flight the crew were really calm and nice which calmed us all they spoke English too. It's times like this they must remain calm and they did. Not one time did we feel anything other than our safety was what was most important. A very capable and friendly airline.


Seats in business are rather tired but still comfortable and service is very good; Air Astana FA's are always professional and friendly. Good food both in economy and business. Flights operated on time. Overall this again was a good experience and I would recommend using KC rather than other domestic carriers (which are to be honest very few in Kazakhstan).


Both times just after 1PM. No delay on first flight half-hour delay on second but reduced to 20 minutes on arrival. Hand luggage was slightly (about 1 inch) too broad but was never measured or weighed and therefore it wasn't a problem. Both flights about three quarters filled - all single travelers myself included got either a window or aisle seat with the middle seat left clear. Friendly staff and clean planes. On short haul flights no television screens with flight information. Available food on plane very limited. Inflight magazine one of the most boring I've read so far. Good value for money I'd use them again but not for a flight with a layover since (small) delays seem to be common.


Service was very good steward was friendly and attentive food on the flight from Dublin to Boston two levels higher to rate than on the flight home (over seasoned crab cakes and greasy) I immediately got a different menu offered.


A333's between BOS and DUB were clean comfortable and had great entertainment systems. The inflight meal was pretty good for airline food and the service was very good. A320's between DUB and BCN were clean and a little less leg room. They charged for everything including water. When boarding in BCN they weighed our carry on luggage (never had carry ons weighed on any airline ever before including the flight to BCN) one was a bit over so we had to check it at an extra 50 euro.


Whilst not at the level of top airlines I had no problems at all. Flights on time. Food OK. Planes relatively new and clean. Happy to continue as is quickest route for me and no complaints.


Aeroflot was good for the given price. The customer service was up to the mark (eg. I didnt confirm veg meal while booking but attendant once informed remembered to bring me veg meal with a smile). I found it to be a cultural thing with the russians which you should be open enough to accept it. Things can be little chaotic at Moscow airport. Check which airplanes they are flying on given routes and make booking accordingly - Airbus they had were new.


Very good fast efficient and friendly staff. At GMP ground handling done by Asiana so all the traditional quirks of this great airlines. Served water and OJ on this very short flight.


The plane leg room and food were ok nothing too great but adequate. Entertainment is rather limited especially when you are offered the same films on the way back. Passengers were sober and quiet but they did not react security calls and moved around cabins in a random manner. A huge queue to go through a single transit desk in Moscow. One machine - a real embarrassment. Airport is a 19th Century with coffee costing £5. We needed some help with finding a gate. I approached 6 airport staff - all were abrupt rude and unhelpful (I am bi-lingual and tried both languages). Staff in the plane were polite but still no smiles as in other airlines. There were numerous delays in all locations. I have to say that the price was very good so will go again. Please smile more and show more films.


I was promised 500 miles for online check in which didn't work. Airport check in a breeze. Boarding was chaotic A321 spotless with good seat pitch. Fast baggage delivery. Onboard experience was somewhat spoilt with inedible breakfast snack and young crew members who looked lost and helpless. English announcements were hard to comprehend.


Nevertheless it was good that Air Berlin efficiently recognised my One World Emerald/Platinum Status so I had pre-allocated good seats and quick check-in with early 'pre-board' on every sector. I also pre-ordered their hot meals and bought myself some wine on-board so not a bad experience overall. The return flight back from Antalya was somewhat bizarre but enjoyable with only 10 out of 210 seats occupied so it was essentially an empty aircraft - all other flights were full (and all on-time). Priority luggage does not appear to be recognised. All in all quite a pretty good experience and which reminded me for the benefit of my fellow countrymen very much like some of the better Jetstar flights and experiences in Australia.


Boeing 737-700 round trip. Same equipment. Check in was fast both ways. We checked in 1 bag. You can have 1 free (23kg) bag checked in. Pretty much left gate on time both ways. Seats were comfortable but jiggly. I got the seat of the passenger sitting in front of me in my lap during take off both ways. Air Berlin says on their website state they will give you a free non alcoholic drinks and a Ham/Cheese sandwich on flights over 90min. We got a choice of "sweet or salty". Note: If you choose "sweet" you will get a waffle bar. If you choose "salty" you will get a bag of chilli potato chips. Drink choices of coke products and juice/coffee. It would have been nice if they asked if you want a "waffle bar" or a "bag of potato chips" because I was confused. An overall average flight. Left on time and landed on time. Good value for money.


One thing that stands out is that they are not consistent. The crew (under-staffed) do not work as a tight team and so the service is often all over the place. Being a TopBonus Gold member makes no difference at all except for priority check-in lounge access and pre-aboard. I always fly economy and choose to sit at the back I usually miss a choice of meal the seat next to me is rarely kept free and the regular collection of rubbish from your seat is very poor or non-existent. I often disembark with a seat pocket full of rubbish or I take it with me to the toilets during the flight. When pressing the call button they attend to your seat turn the call button off and then a give quick glance to see if you actually wanted anything. Water is given to you in a bottle there is no mid-flight juice/water service. When boarding they have 1-2 crew members greeting passengers while the rest stand in the galley no effort to emerge and help people find seats store luggage etc. I fly Etihad frequently and am shocked at the tie-up the two airlines have - complete opposites when it comes to service. I have a tomato allergy for which I can rarely get a special meal so when boarding I ask them to make sure they put aside a meal that does not contain tomato this request is often met with no response or an attitude of that is a lot of work of 14 in the last year only once did a crew member actually give me a crew meal. I now take my own food. Have tried several times to upgrade to business class with miles but never been able too. On a positive note the long- haul aircraft is modern IFE is excellent and seat comfort is ok and they are nearly always on-time. I have flown business class a few times and they are excellent - there is however only two business class cabin crew for 19-20 people so if full I imagine service would be different when I have flown there is only a 10-12 people in business class.


As an OW Sapphire member I was able to reserve a seat for free in advance additionally because I made the seat reservation only 3 days prior to departure I was able to obtain an XL seat free of charge which is something that Air Berlin normally does not offer its OW partner members. On the flight to TXL the plane type was changed without advance notice so I ended up with a normal seat but on the way back I enjoyed the larger legroom. I must say that if you're taller than 6'2 the normal seats are at the limit of what one could call comfortable. Though there is no pain or pressure in any way. The fare cost less than 5$ the rest made up of various taxes and fees and it ended up costing me around 120$. I like the fact that overall the service was good enough for this amount of low fare. Along with the good public transport connections in ZRH and TXL door-to-door cost me 135$. Departure was on time in both cases. Staff was friendly in both cases though there was nothing special about food and beverages being offered. No inflight entertainment at all bring your own.


Outbound: BHX very quiet no queue for check-in all on time A320 clean the seat is fine for such a short flight. At Dublin the transfer was pretty smooth took approx 30 mins to pre-clear US Customs and Immigration. You don't collect and recheck your bag it's checked through and you are shown a picture of it on the belt to confirm it's yours etc. Boarded A330-300 clean tidy good AVO generally a nice plane to be on. Sat in the 2 row mini-cabin at the front quietest flight I've been on. Recaro seat is fairly decent. Food was perfectly edible and the crew were helpful and friendly. Arrived early into JFK bags came within a few mins. Return flight much the same exact plane and seat. 30 mins late boarding but made up most of it - arrived 5 mins late. Transfer was much easier and quicker A330-A320 in 30 mins left ahead of schedule arrived early to BHX and was quickly out of the airport. Overall very happy and I think this will now be my preferred route to the East Coast saves the trek to LHR.


Seasonal route to Naples. Outstanding product service and price. Beats any US airline. Professional pilots and FA pleasant and clean cabin A330-300 decent pitch IFE. Armrest does not raise all the way. DUB-NAP on clean A320 Sky Deli edible enough price competitive with airport. Return DUB-JFK A330 bulk seat 9D in private cabin behind Business. Cool spot IFE screen folds with armrest. DUB T2 is small and efficient transfer.


Though almost fully booked on both ways boarding was smoothly (maybe due to new boarding process). Crew - as always at Air Berlin - a bit of a mixed box: varying from friendly with a personal touch to absolutely indifferent. Seat quality and choice of snacks and beverages very good for a short hop. Arrival 5 min late both ways - so almost on time. All in all good domestic product and value for money.


Flight from WAW to TXL on a new Bombardier Q400 short and smooth. Flights from TXL to AUH and from AUH to HKT on the A330-200 were half empty so it was very comfortable having 4 seats in the middle row to sleep all by myself. Same thing on the way back. Service was great as well I can't complain at all.


To my surprise, me and family did not have any negative experiences a lot of other commenters had. I'm 5'10 and found the seats to have average legroom just like any other airline I've flown. The crew were professional, helped out immediately when someone needed it, and served with a smile. The food to me was good, obviously not restaurant fancy, but good and filling. Drinks and bottled water, not tap, was offered every now and then. Although there is no screen in front of you to provide you with in-flight entertainment or location, they have an app that you can download on your Apple or Android where you can access some good movies from. I had no problem connecting to it and it kept me entertained for the long flight. Overall, I would fly with them again.


A book intended to deflect attention from Arab racism
	This book is essentially about how culture is used to promote the interest of stronger, imperial powers.  Said condemns intellectuals in the West who in his eyes are "agents of exploitation".  Yet Said himself is an agent of racism.

A Pan Arabist, he always supported Arab unity and "Islam" at the expense of non-Arab and non-Moslem peoples.  Said directs and manipulates the Western taste for self criticim, and all that does is deflect the world's attention from Arab and Moslem attrocities committed against Christians, Kurds, Jews, Israelis, Coptic Christians, non-Arab Sudanese, etc.

Thus, reading Said, you would never realize that Sadam Hussein's poisoning of the Kurds has never been condemned by one Arab intellectual or leader.  This is because a racist prevalent attitude in the Arab mind is that the entire Middle East should be Arab.  This also explains the attitude towards Israel, a country that is predominantly non-Moslem and speaks a Middle Eastern language other than Arabic.

The pity is that Said himself is a Christian, yet he never spoke on behalf of Coptic Christians in Egypt, or the right of Christians to practice their faith in Saudi Arabia and probably other places in the Arab World.  He is facilitating the overall aim of PanArab Nationalists by distracting the West from what is happening in the Arab world.

For a better understanding of relations between the West and Islam, I recommend books by Bernard Lewis, such as "The Moslem Discovery of Europe" and the "Jews of Islam".  I also recommend books by the Egyptian scholar and Jewish refugee Yael Bat Yeor, such as "The Dhimmi".


Is This BOOK Made Of 100% American Products? Nope!
	Oh, yes - this is a very fine book... for me to poop on!

In other words, it's a JOKE book. It's just another one of a half dozen duds out there, all trying to slam whoever happens to be the #1 retailer at the time - this decade it's Wal-Mart.

Foreign countries paying their workers less? Blame Wal-Mart! Worker insurance prices going sky high because the medical industry over-estimates it's fees? Blame Wal-Mart! Crooked unions feeling threatened they'll get their butts kicked by non-union competition? Blame Wal-Mart! Etc., etc.

You just have to laugh at how these semi-journalistic schlockmeisters try so desperately to compare themselves to a real activist like Micheal Moore, who actually accomplishes some social good once in awhile.

But you know who's REALLY laughing? That's right - Wal-Mart. That's because they've ALREADY built their thousands of stores, and been in business for over 40 years, so it's way too late now for these mealy-mouthed media wannabes to do anything about it!

And what do these ersatz authors expect at this very late date, anyway? That millions of consumers, during these roller-coaster economic times, will be instantly brainwashed by these new crackpot books and then suddenly start to "boycott lower prices"? Ha! Ha! Ha!

Like I said, this has got to be just another joke book


Free Money
	This was one of five books that I brought from Amazon.com and by far the worst of the lot.  This man has one idea about how the government really works.  Take it from me I have been with the IRS for five years


Over rated
	This book is not as good as i thought it would be.  I hope i have better readings with Bryan Tracy's Advance selling


The Five People You Meet in Heaven - Review
	Inspired by his uncle, Eddie, who worked at an amusement park, Albom writes a well-coordinated tale of people who connect here and in the afterlife, which is described by him as a very materialistic ambience. The concept is old: a better life beyond and a reason for the people with whom you cross paths. There are concepts to be learned from the five people. The story is delightful and cavalier.

Trish New, author of The Thrill of Hope and South State Street Journal


Let Me Save You Some Time
	If you're thinking of reading this book, let me save you some time--don't.  I like a good literary read as much as the next guy (really), and make it a point to read all the Pulitzer winners, but this book, in perfectly plain English, sucked.  There is no plot, no beginning, middle or end, and is so tedious and boring that I actually started reading it from the back forward.  It didn't help, but it didn't make a wit of difference either.  Do your self a favor and skip it


This book is Bedlam!
	The back cover to this book was intriguing, and captured me immediately. The writing, however, was so plodding, so inconsistent, and so non-sequential that it was painful to get through to the end. This is aside from the fact that this man appears to be socially inept and unable to manage his affairs from day to day.  I can't believe that this book made it past the editors.  In one paragraph Jon Katz tells how Rose is the only dog for the job of helping him capture his runaway herd of sheet, and in the next he says that Rose is too young to herd sheep.  In one paragraph he can't live without his wife, she gives his very existence meaning, and throughout the book he describes how he lives apart from her in order to...what was it again?  Oh, right, herd sheep!  At one point the dog he loves the most is also the one he can't connect to and finally gives away.  And then can't stop visiting, even though everyone knows how confusing that would be to a dog. And why is he wondering why the world looks at grown men funny when they hang around too much with teenage boys - there's a reason, Jon!

If you care at all about literarure, stay away from this book


At least one story told wrong
	I'm an avid reader of history, as well as processing a degree in the subject.  So imagine my surprise when, after receiving this book from a friend of mine for Christmas, I read the erroneous account of the Children's Crusade of 1212.  I had done research on this topic, so I was horrified to read the completely inaccurate account of what occurred.  Had the author not read any historical analysis on the subject from the last 50 years?  If he had, he would have realized that there were actually two crusades - one consisting of mainly French people led by Stephen of Cloyes who, when told to turn back by King Philip II, did so.  That ended that crusade.  The other one, led by a shepherd from Germany named Nicholas, led a group across the Alps into Italy.  Some left for home while others continued on to Rome.  It's interesting to note that in Rome, many received dispensations from their crusading vows because these "children" were either too old or because they were pregnant.  Perhaps until relatively recently, people believed in the Children's Crusade because it represented a morality play or because some historians gave too much credit to chronicles (like Chronica Albrici monachi Trium Fontium) which were written long after the crusade supposedly occurred, rather than relying on more contemporary sources.  Nor did they realize that the latin word "pueri" used in the chronicles can have several meanings (such as unmarried men rather than  children).

In the final analysis, you just can't rely on books like these to really teach you history.  The best you can do is read what they tell you and then try to verify it.  If only the author had bothered to check the History Channel's own account of the Children's Crusade on their website, or perhaps read the excellent paper done by Peter Raedts in the Journal of Medieval History, or even just checked out the brief but accurate entry online in wikipedia.  The book gave two pages to this event, and sadly got it completely wrong.

For this gross oversight, I am compelled to give it one star.  Readers of history, never just believe what you read - verify


Great, perhaps, for English majors, but boring for my bookclub.
	American Pastoral was repetitious to the Nth degree. I read the Human Stain a few years ago, and it was good.  But, in Pastoral, the reader is put through a zillion permutations of possible dialogs between the Swede and a psychoanalyst, and between his daughter Merry and a psychoanalyst, but absent the psychoanalyst: Roth is our psychoanalyst. What he misses, however, is that we simply have to realize that interpersonal dynamics are sometimes beyond our control. The Swede never failed as a father; rather, he failed because he couldn't let go of his sense of responsibility for her


Almost turned me off to Heinlein
	I've been a fan of Heinlein's SF for just about as long as I've been an SF fan at all (somewhere around thirty-five years). But when I read this collection some twenty-odd years ago, it nearly turned me off to the old man altogether.

The fiction is pretty good (although even that isn't Heinlein's best). But to describe the nonfiction accurately, I'd have to use words that Amazon will remove from the review anyway.

For the most part, the pieces collected here represent a side of Heinlein I strongly dislike. Though I respect _Starship Troopers_, it's never going to be my favorite Heinlein novel no matter how many times we quibble over the precise definition of "fascism" -- and I'm not going to have much respect for the nonfiction in this collection.

And mind you, it's not because I disagree with Heinlein's opinions; it's because he gave bad arguments for them and called other people nasty names when they differed. Some of the stuff collected here is tendentious to the point of being propagandistic. (At least in his fiction, he was able to create characters with points of view that differed from his and get into their heads well enough to present them sympathetically -- in short, to grok them. Not here, boy.)

Heinlein (who bought into the Korzybski/General Semantics fad pretty early on) spent a lot of years dismissing philosophers as tailchasers who derive their premises from their conclusions. But his own attempt at philosophy, as represented here in e.g. "The Pragmatics of Patriotism", is very nearly the worst writing on ethical philosophy I've ever seen.

Then, too, people who knew Heinlein report that despite his overall gentlemanly demeanor, he could be pretty churlish toward people who disagreed with him. Well, he's certainly unpleasant here; anybody who doesn't agree with him on the need for massive nuclear buildup is dismissed as a poltroon or a custard-head. Even in the unlikely event that I thought he were _right_, I wouldn't find this a very helpful approach.

Perhaps more surprisingly, his popular writings on _science_ aren't very good. Asimov's reputation as the "great explainer" is in no danger here.

This volume is second only to _Grumbles from the Grave_ in cementing Heinlein's posthumous reputation as a rather mean-spirited fellow whose fictional characters were generally much better company than he was. When I want Heinleinian company, I'll stick to D.B. Davis, Manuel Garcia O'Kelly Davis, and (maybe) Lazarus Long.

And when I want to read some humane nonfiction by an SF master, I'll still turn to Asimov. I credit Heinlein with three magisterial novels, several imperfect-but-great ones, and a good number of brilliant short stories. But the stuff in this book should have stayed in his drawer


Dreadful Mishmash
	I have to say I truly hated this book. The premise sounded interesting so I decided to give it a try.  I've read all her other books in the series and found the characters to be quirky.  This time I found her usual friends and co-workers to be boring and self involved caricatures. The groundwork was there for an interesting serial killer with complex motivation but it never developed that way. The constant head hopping was annoying and the ending came out of nowhere.  Cromwell has obviously gotten bored with her characters and it shows.  This is my last Cromwell


I wouldn't recommend this book... lacks credibility.
	In his book, The Four Agreements, Don Miguel Ruiz, embodies four principles for experiencing personal freedom in life.  He says that we should be impeccable with our words, not to take anything personally, don't make assumptions, and to always do our best. The basis for some of the agreements we make with ourselves stem from early childhood training through a series of rewards and punishments from our parents.  He calls this process "domestication" (p. 6). Ruiz says that 95% of the beliefs we hold are nothing but lies and that most of our agreements are based upon the fear of rejection.  The agreements that he gives are meant to free us from the emotional bonds that get in the way of our personal energy and to transform our lives.

While there are various nuggets of truth throughout the book, some of it goes off into the abyss where he takes a thought and carries it to what I would consider to be to be an illogical conclusion. In some instances he uses biblical scripture to support his claims; however, in looking further, he takes some of the passages from the Bible out of context.  Some of his ideas are presented as if they were new ideas, but I would think most of us by a young age, should already an understanding of these principles. Although his book has been highly rated, I hold the position that Mr. Ruiz lacks credibility and logic as a writer, therefore, losing good standing with me as a reader.

According to Ruiz, as children we are not given the opportunity to choose our own beliefs.  When we go against the rules we are punished (or rewarded for compliance). The fear of rejection leads us to agree with, or become something that we are not. In essence, we become a carbon copy of someone else, such as our parents.  He says our normal tendencies are lost and we judge other people based upon these agreements.  He boldly states, lacking statistical data to back it up, that 95% of our beliefs are based upon a lie (13).

The implication is that we are merely nothing more than a society of mindless, "domesticated" individuals, hurting ourselves, judging and victimizing other people along the way.  This kind of thinking negates the teachings associated with parenthood and the positive aspects they bring to our lives. By his interpretation, if 95% of what we believe is a lie, then 95% of what our parents taught us is also a lie.  I would disagree.  There are many people who exist today as viable, productive members of society who I'm sure would point out they too became a copy of someone else's beliefs and values.  If these role models are only filling our heads with lies and teaching us how not to be ourselves, by his interpretation, we don't need parents, teachers, or leaders. He undermines our personal paradigms and omits that as adults we do have the ability to choose a different path, which I believe is our right of passage. By his rational we lose the ability to choose our own destiny.  Instead, we become victims of it.

One of the few things we agree upon is his first agreement, be impeccable with your word; however, he misquotes the bible (John 1:1) when he says "In the beginning was the word and the word was with God, and the word was God."  He uses it to epitomize the use of "word" as in what one speaks (26).  Looking a little further down in that passage, it also says "The word was made flesh and dwelt among us".  This passage is not talking about a form of speech, or speaking, but rather "Jesus Christ".  Christ became flesh and dwelt among us.  In that same chapter he says that "sin begins with rejection of yourself" (31).  However, in Christianity it says that sin is a transgression of the law (1 John 3:4) and that sin is neglecting to do God's will (James 4:7).  It's not about self, but about disobeying God's ordinances. While I agree that watching what we say is something we all need to strive for, this is not a new concept.  Most children have learned by the age of 6 that if you don't have something nice to say, don't say it at all.

In his second agreement, don't take anything personally; he says that nothing people do is because of you. While this is true to some degree, he leads the reader down a path of illogical extremes when he says that even if someone took a gun and shot you in the head, it was nothing personal.  So in essence, when Mary Jo Buttafuoco was shot by Amy Fisher, her expression of displeasure regarding Amy's behavior was nothing more than a fundamental form of projection because according to Ruiz "you are dealing with yourself, not me" (51).  No, realistically, Mary Jo Buttafuoco was shot because Amy Fisher wanted her dead. This kind of logic encourages victims to remain in dysfunctional relationships and perpetrators to continue abusing victims.  As an American, I'm glad that someone took 9/11 personally.

According to Mr. Ruiz he takes neither destructive nor constructive criticism.  It seems arrogant to place myself so far above reproach, that I would turn a deaf ear to all forms of criticism.  When my College writing professor, gave me his opinion regarding my work, if I were following the authors line of reasoning, I would believe that my professor was "trying to poison my mind and was feeding me his emotional garbage" as Mr. Ruiz suggests (49). I would rather believe that my instructor has my best interests at heart and is seeking to teach me how to become a better writer.

Another agreement is about not making assumptions in life.  He says when we make assumptions, in essence, we create unnecessary drama.  Unfortunately we live in a world where that is not entirely possible.  Assumption is a necessary part of a thought and reason; even within the scientific community a hypothesis (or assumption) is formed in order to test a theory.  In order come to school each day I must make assumptions that my instructor has a college degree, and that he or she must be reliable enough in life to make it to work everyday.

In his forth agreement, always do your best, he claims it is based upon the actions of the other three agreements, stating they will only work if you do your best.  Again, these are fundamental principles that almost any child has learned.

While Ruiz does indeed present some viable ideas, his concepts begin to unravel when he doesn't back up his statements with facts, but instead takes a basic concept and follows an illogical line of reasoning to reach his final conclusion.  I can't completely discount everything that he says, but he lost credibility with me by some of his assumptions and weak rationalizations.


WORD GAMES
	AGELESS BODY is Deepak's attempt to neutralize the word "old" as in old age.  The writer has a knack for making common words, like "body, "mind" and "self," into profound concepts.  His technique is to overlay his abstract ideas with suggestive experimental studies.  But ambiguity in interpreting these studies abound.

	If you like poetry, Deepak may be your read: "The billions of changes occurring in our cells are only the passing scenery of life; (P. 36)"  Or try to interpret this one: "The emptiness at the core of every atom is the womb of the universe; in the flicker of thought when two neurons interact there is an opportunity for a new world to be born. (P.40)"

	At times he attributes to cells and DNA a creative intelligence to direct their own construction and at other times his designer is invisible.  He would make a great spokesman for the current hocus pocus over "intelligent design."  He can't accept the growth of any cell, even a plant cell, without an intelligence involved.  He mentions and attacks evolution only one time on P. 115, asserting that the growth of a cell could never be a random process.

	Deepak ends up in the very same thought circle as every other writer who tries to explain life in scientific terms: Intelligence is a self organizing entity and every cell evolved is only intelligence having a conversation with itself.  Whether your word game tosses in the word "quantum" or not doesn't change much.  What a solipsistic thought; what a solipsistic world.  I wonder if his readers who actually experienced the oneness Deepak speaks of wouldn't, after awhile, go insane


Just what we need..........
	more hate books.  How could anyone write anything so wrong


Hate Litterature
	When I read this, I was not expecting to become a commie, but at least I was hoping for something more compelling than the pure hatred of people who have more than others and the racist concsipracy theories (especially re Jews) that the authors came up with.

I understand that people accord this book some respect because it has influcenced many people.  But that is what hate litterature does.  This book is especially powerful in its attempt to find sharp class lines to allow the "masses" to hate


Disappointing with a capital  quot;D quot;
	I'm in a good mood today, and feeling generous -- hence the two stars. Secrest learned that Rodgers could be a rotten person, that he drank and was a womanizer. She then proceeds to beat us over the head with it at great length. I didn't count the words, but it seemed like she spent more time on that then she did on Rodgers and Hammerstein -- not to mention the post-Hammerstein years. We learn nothing about how these shows came about and what happened to them beyond the most cursory; it's if her research there was limited to the notes on the cast albums. I've kept most of my theater books, except for this one. It went to the used book store


A total disappointment and very depressing
	I've always been a huge fan of Nicholas Sparks, and I couldn't wait to read Dear John. Well, there was no reason to rush. It starts out okay, but then just gets more and more depressing. The main girl character is annoying and you hope that John will find someone who deserves him, instead of just pouting over her for most the book.
I cannot wait for another Nicholas Sparks book, but only because I want to know that he hasn't lost his touch, and that this novel was just a fluck


Terrible
	If you want to be scared and paranoid through your first pregnancy, then this is the book for you. This book has no insight on anything. It is vague. It doesnt explain anything in detail. It talks about every possible thing that could go wrong but probably wont. Each chapter lists all the symptoms you might be expeiriencing, but that is as far as that goes. Its not a very good book to turn to you if you have concerns because it will just make you have more! You might as well ask your doctor because this book constantly refers you to your doctor. It has no insight or answer for anything unless you have a high-risk pregnancy


quack quack
	This guy's box is missing a few tools.Most of the stuff he quotes as fact is not supported in real life. He's full of crap. Everybody knows walking is good for you, but kevin T. starts his chapter on walking by saying that 'when you take your dog for a walk, he (or she) poops............well la-de-f_____ing-da....isn't that WHY you take your dog for a walk....because you don't want him (or her) to poop in the house. Then there's his statement that if you put your teflon pan on high heat and have a parakeet on your shoulder, the bird will keel over dead because of the poisonous gasses.......and another thing, who ever heard of an acidic body???  I think I know what planet Trudeau came from....URANU


Disappointed
	I really liked Suzanne Summers. I've read all her other books and have her tai chi exercise video. When I saw her on the Today show advertising this book I couldn't wait to get it.

She promotes the Schwarzbein Principle which states that being a vegetarian is unhealthy. Suzanne has an entire chapter dedicated to someone named Wendy who after 10 years of being a vegetarian was convinced to start eating meat again! Just because Wendy's particular diet was unhealthy, that doesn't mean that all vegetarians are unhealthy. There are meat eaters that have unhealthy diets. Look at all the Hindus in India, they're lifetime vegetarians and are healthy.

I know that soy has been a controversial subject recently, but it's the pill form of soy that is questionable, soy it it's natural form is healthy for you. How can you say that soy is bad for you when millions of East Asians eat soy as part of their daily diet? I've read countless books and research that supports the benefits of soy.

I eat a balanced vegetarian diet and get all the nutrients my body needs.  Just because one doctor doesn't believe that a vegetarian diet is healthy, doesn't make it a fact. Suzanne you've really gone too far to tell everyone to stop being a vegetarian. With that misinformation in your book, I have a hard time believing that anything else is true and fact.


A Let Down
	This novel is set in the 40's, when Elizabeth Short (the Black Dahlia) was found murdered, her body cut in two. The characters revolve around the investigation of this incident, altnough her name is changed. The chapters go back and forth between the views of two brothers: one, an amoral cop, the other, a Catholic priest, Monsignor, businessman, whatever you want to call him.  Neither one is likable, the 40's cop jargon is incomprehensible, and the Catholic politics/building programs are boring.  However, the murder is solved and the end is neatly tied up with a bow.

If old cop stories appeal to you, you might like this, but I'm sure you could find better.  Double Indemnity, for instance, is superior


This is a great book...
	This is a great book if you have the right teacher. The book is very informative yet if you have no back ground in abnormal psych you might want to make sure the teacher for your course is capable of explaining it to you. I also recomend that you make sure your copy has a CD rom. The study guide and website are great tools too. They help a lot


don't -- just don't.
	if you have fond memories of ms steele, or no memory at all because you're new to her, please... don't read this book.

liam looks like a child with his long blond hair; he acts up because no one can control him since that's what his parents tried to do to him; he sees any "no" as a slap in the face because once again, that's what his parents did to him.

sasha looks like a cold woman with her pale skin and dark hair always pulled back; she is totally concerned about her reputation: "but what will they think of me?" and can't stand up for her needs; she refuses to lower her standards, but when liam leaves, she falls into a "morbid depression" and goes back to him.

repeat for 300 pages...

"careless," "self-indulgent," "filler" are three words i'd use to describe it


This serie is getting worse each book...
	I enjoyed the first 3 books of the Women's Murder Club. Didn't like too much the 4th (of July), but the 5th is just BAD ! What's the plot ? There is no plot ! 2 serial-killer stories try to share the pages of this not-such-a-page-turner, the 1st mystery (Car Girls) get solved mid-way throught the book and I bet plenty of readers won't remember it by the end of this painfull read... By trying to develop 2 stories, Patterson gets our interest for none. The most sad thing of all is that I used to like to Women's Murder Club members, but now they all seem so unreal, remote from anything actually likeable. And it's been the case since one of them died and another one joined the club, in the most stupid, artificial way really. Not much to save this book, it's even badly written. Don't know if Patterson thinks about writting a 6th, but don't count on me next time


One of the worst novels I have finished this year
	Maybe it is me but this novel was about as exciting as watching the grass grow.  It is the first mystery novel that I have read by a female author and I hope that it is not representative of the gender.  But, by the reviews here, all by women, I can see that Jance writes to that crowd.  Her readers seem to like being taken down the aimless boring pass of relationship drible. If you want to spend 10 pages with the main character sitting and talking about nothing in her mothers house or on her friends porch talking about their health than this book is for you.  It is amazing that Jance can start great with the murder scene and then 200 pages later start uncovering her first clue, the insulin bottle.  Jance gives no indication that Oak Vista or the stranded stranger are even remotely related to the story. Do not start this book it is absolutely a total waste of time.  If you want a good mystery read Coben, Crais, Patterson or Michael Connely


OK
	Its a good book to draw examples of idustries in different stages of technology evolution. However it is lacking in theoretical content,