text: Seller asks for more and more details, even after photo proof of damage
  
  Ordered two identical rolls. One arrived with the vacuum bag having a large hole poked in the center - almost the size of the center hub hole. Since the roll arrives in a product box the hole either occurred before boxing at the manufacturer or I received a return. The seller responded promptly and asked for photos, which I provided. Then they asked if there was anything wrong with the product. Huh? I replied it has some issues (likely moisture related). Then they asked for details of issues. Huh? Well, I've had enough of providing them details of the damaged/defective product.