text: I guess it was easier to break than they thought.
  
  I am giving this product a 3 star do to the fact when I got it in it was broken already inside. Once I examined it I realized whoever put it in the box put it in there broken, This could have either been the manufacturers packers or for the manufacturers sake the problem could possibly be that a buyer returned the item and claimed they just didn't want it or didn't need it and Amazon possibly did not do a good enough quality check when it came back. In all fairness the buyer couldn't have said it was broken because then Amazon wouldn't have taken it back which is good especially with this kind of product either way though I am the one who got stuck with someones negligence. I did however get my money back so after thinking about it and discussing it with my spouse I have decided to give this buyer another chance. With that said I will only update my rating to a higher star depending on how customer service handles this post (by at least addressing it) and if the item comes in great shape, actually has the opportunity to do what it does, and works well doing what it is supposed to do.