FaaF: Facts as a Function for the evaluation of RAG systems

Abstract

Factual recall from a reference source is crucial for evaluating the performance of Retrieval Augmented Generation (RAG) systems, as it directly probes into the quality of both retrieval and generation. However, it still remains a challenge to perform this evaluation reliably and efficiently. Recent work has focused on fact verification via prompting language model (LM) evaluators, however we demonstrate that these methods are unreliable in the presence of incomplete or inaccurate information. We introduce Facts as a Function (FaaF), a new approach to fact verification that utilizes the function calling abilities of LMs and a framework for RAG factual recall evaluation. FaaF substantially improves the ability of LMs to identify unsupported facts in text with incomplete information whilst improving efficiency and lowering cost by several times, compared to prompt-based approaches.