Merge pull request #8 from amin3141/new_hotel

.gitignore

@@ -1,4 +1,7 @@
 *.tar.gz
 *.pyc
 results/
-models/
+models/
+.cache/
+.config/
+.keras

actions/actions.py

@@ -19,10 +19,10 @@ class ActionDefaultFallback(Action):
     of the dialogue"""
 
     customer_id = "1526022105"
-    corpus_id = 40
+    corpus_id = 64
     header = {
         "customer-id": customer_id,
-        "x-api-key": "zqt_WvU_2atFHgqYxxT2sQswwIUgogI8K3QeWs0oqA"
+        "x-api-key": "zqt_WvU_2ZweWSRlgL9671UWkbvrVWxOjhJpT07dPw"
     }
     con = None
 
@@ -64,8 +64,6 @@ class ActionDefaultFallback(Action):
         first_resp = parsed["responseSet"][0]["response"][0]
         last_resp = parsed["responseSet"][0]["response"][-1]
         textQuery = []
-        print(last_resp["score"])
-        print(first_resp["score"])
         if last_resp["score"] < 0.3 or first_resp["score"] < 0.3:
             textQuery.append(
                 "I'm sorry, I don't have any information about that.")
@@ -99,7 +97,7 @@ def print_responses(response_set, sqlite_cursor):
                 t = result["text"]
                 text_list.append(f"{highlight(fulltext, t)}")
             text_list.append(
-                "*" + f" > \"Jumeirah Hotels & Resorts\" reviewed on {date}" + " *")
+                "*" + f" > \"Atlantis, Dubai\" reviewed on {date}" + " *")
             text_list.append("\n")
             break
     return text_list

config.yml

@@ -4,6 +4,8 @@ language: en
 
 pipeline:
   - name: SpacyNLP
+    model: "en_core_web_md"
+    case_sensitive: False
   - name: SpacyTokenizer
   - name: SpacyFeaturizer
   - name: RegexFeaturizer
@@ -19,9 +21,19 @@ pipeline:
   - name: ResponseSelector
     epochs: 100
   - name: FallbackClassifier
-    threshold: 0.6
+    threshold: 0.8
     ambiguity_threshold: 0.1
 
 # Configuration for Rasa Core.
 # https://rasa.com/docs/rasa/core/policies/
 policies:
+  # # No configuration for policies was provided. The following default policies were used to train your model.
+  # # If you'd like to customize them, uncomment and adjust the policies.
+  # # See https://rasa.com/docs/rasa/policies for more information.
+  - name: MemoizationPolicy
+    max_history: 1
+  - name: RulePolicy
+  - name: TEDPolicy
+    max_history: 1
+    epochs: 200
+    constrain_similarities: true

data/nlu.yml

@@ -1,95 +1,774 @@
-# NLU training data for the bot. 
+# NLU training data for the bot.
 # This file stores the expected queries from the user.
 # Whenever a user utters a message, it is always matched to an intent.
-# This match comes with a confidence number that can be used to identify 
+# This match comes with a confidence number that can be used to identify
 # how much related the intent is to the uttered message.
-# Minumum number of examples are 2 for each intent. 
+# Minumum number of examples are 2 for each intent.
 # When writing a new intent, update domain.yml as well.
 version: "2.0"
 
 nlu:
-- intent: greet
-  examples: |
-    - hey
-    - hello
-    - hi
-    - hello there
-    - good morning
-    - good evening
-    - moin
-    - hey there
-    - let's go
-    - hey dude
-    - goodmorning
-    - goodevening
-    - good afternoon
+  - intent: greet
+    examples: |
+      - hey
+      - hello
+      - hi
+      - hello there
+      - good morning
+      - good evening
+      - moin
+      - hey there
+      - let's go
+      - hey dude
+      - goodmorning
+      - goodevening
+      - good afternoon
 
-- intent: goodbye
-  examples: |
-    - good afternoon
-    - cu
-    - good by
-    - cee you later
-    - good night
-    - bye
-    - goodbye
-    - have a nice day
-    - see you around
-    - bye bye
-    - see you later
+  - intent: goodbye
+    examples: |
+      - cu
+      - good by
+      - cee you later
+      - good night
+      - bye
+      - goodbye
+      - have a nice day
+      - see you around
+      - bye bye
+      - see you later
 
-- intent: affirm
-  examples: |
-    - yes
-    - y
-    - indeed
-    - of course
-    - that sounds good
-    - correct
-
-- intent: deny
-  examples: |
-    - no
-    - n
-    - never
-    - I don't think so
-    - don't like that
-    - no way
-    - not really
-
-- intent: jumeirah_living
-  examples: |
-    - What is Jumeirah Living?
-    - Is Jumeirah Living a package?
-    - What can yo tell of Jumeirah Living?
-    - Jumeirah Living?
-    - Jumeirah?
-
-- intent: jumeirah_one
-  examples: |
-    - What is Jumeirah One?
-    - Is Jumeirah One a package?
-    - What can yo tell of Jumeirah One?
-    - Jumeirah One?
-    - Jumeirah?
-
-- intent: lost_and_found
-  examples: |
-    - What is your policy on list and found items?
-    - I lost something, can it be returned?
-    - Luggage lost
-    - Lost my phone.
-    - Return a lost items?
-
-- intent: jumeirah
-  examples: |
-    - What is Jumeirah?
-    - Is Jumeirah a hotel or a brand?
-
-- intent: reservations
-  examples: |
-    - How many rooms do you have?
-    - i want to reserve rooms
-    - Rooms available
-    - Book a room
-    - Need a place to stay for the night
+  - intent: booking_1
+    examples: |
+      - Do I need to pay a security deposit at Atlantis Dubai? 
+      - What is the amount of security to pay for Atlantis Dubai?
+      - How much security do i need to pay at the hotel stay?
+      - is there any security to party?
+      - Is there anything to pay at checking in?
+      - How much is the security deposit?
+  - intent: booking_2
+    examples: |
+      - What’s the minimum age requirement to check-in to Atlantis Dubai?
+      - Whats the minimum age for the hotel?
+      - Is there any age limitation to do a check-in in the hotel?
+      - Age restrictions for checking-in?
+      - Wat are the age limitations for checking in the hotel?
+      - Hotel age restrictions?
+      - Can under 18 do a check-in in the hotel?
+  - intent: booking_3
+    examples: |
+      - What time is check-in and check-out at Atlantis Dubai?
+      - Check in timings?
+      - What time should we come for check in?
+      - What is the check out time of the hotel?
+      - How late can we check out of the hotel?
+      - How late can we check in the hotel?
+      - Whats the check in and out time?
+  - intent: booking_4
+    examples: |
+      - How can I get an early check-in?
+      - Can we do an early check in?
+      - How early can i check in the hotel?
+      -
+  - intent: booking_5
+    examples: |
+      - Can we use the resort facilities if we arrive before check-in?
+      - Use fascilities without checking in?
+      - Before checking in can we use the fascilities?
+      - Can guests use the resort fascilities?
+      - Can the resort fascilities be used before check-in?
+  - intent: booking_6
+    examples: |
+      - What's included in your Half Board Package?
+      - Fascilities in Half Board package?
+      - What does the Half Board package include?
+      - What does the Half Board include?
+      - What are the fascilities included in the Half Board package?
+      - Whats the difference between Half board package and other packages?
+  - intent: booking_7
+    examples: |
+      - Do you offer All Inclusive Packages?
+      - Any package with everything?
+      - Is there a package with everything included?
+      - Do you offer a package with everything included?
+      - Is there an all inclusive package?
+  - intent: rooms_1
+    examples: |
+      - Can you smoke in the rooms at Atlantis Dubai?
+      - Smoking rules in room?
+      - Can we smoke inside the room?
+      - Is smoking allowed in the rooms?
+      - Do you allow smoking inside the horel rooms?
+  - intent: rooms_2
+    examples: |
+      - Does Atlantis Dubai cater for people with disabilities?
+      - People with disabilities?
+      - For the disabled, do you provide wheelchairs?
+      - Is there special consideration for the disabled?
+      - How do you fasciliate the disabled?
+  - intent: rooms_3
+    examples: |
+      - Are there tea and coffee making facilities in the room?
+      - Is there a kettle in the room?
+      - Do you provide tea or coffee related fascilities inside the room?
+      - Do rooms have tean and coffee fascilities?
+      - Do you provide coffee maker inside the room?
+  - intent: rooms_4
+    examples: |
+      - Do you provide an iron and board in the rooms?
+      - Can we use irons in rooms?
+      - Can we iron our clothes in the room?
+      - Instead of sending clothes, can we iron them inside the room?
+      - Can we call in an iron and board from the room services?
+  - intent: rooms_5
+    examples: |
+      - Do you provide refrigerators in the room?
+      - Fridge in rooms?
+      - is there a fridge in the room?
+      - Do you provide fridge in rooms on requests or is it there by default?
+      - Do the rooms have fridge?
+  - intent: rooms_6
+    examples: |
+      - Do you provide microwaves in the room?
+      - microwaves in rooms?
+      - Is there a microwave in the rooms to heat food?
+      - How can we heat food in the room?
+      - On request, can you add in a microwave in the room?
+  - intent: rooms_7
+    examples: |
+      - Are roll-away/sofa beds available?
+      - Sofa cum bed in rooms?
+      - can we add an extra roll-away/sofa beds in the room?
+      - Do you provide a sofa cum bed in the room?
+      - Do you provide a roll away sofa in the room?
+  - intent: rooms_8
+    examples: |
+      - Do you have international adaptors?
+      - Power outlets in rooms?
+      - Do the rooms have a 110V outlet or the 220V?
+      - Do you provide international adaptors?
+      - Do you provide american charging outlets or Europian?
+  - intent: rooms_9
+    examples: |
+      - Do you have phone chargers?
+      - Do you provide charges for phones?
+      - Do you provide phone charges in the rooms?
+      - Do you provide phone charges in the room free of cost?
+      - Can i call in a phone charge from the room service?
+  - intent: rooms_10
+    examples: |
+      - If I book an Imperial Club Room, what's included?
+      - Whats included in the imperial club rooms?
+      - What's included if i book the Imperial Club Room?
+      - What do you provide extra if i book the Imperail Club Room?
+      - I want to boo the Imperial Club Room, what is included in the package?
+  - intent: visit_1
+    examples: |
+      - Do you allow pets in Atlantis Dubai?
+      - Pets are allowed?
+      - Can i bring my dog to the hotel?
+      - Are cats allowed in the hotel?
+      - Is there a no pets policy in Atlantis Dubai?
+  - intent: visit_2
+    examples: |
+      - Is there free WiFi at Atlantis Dubai?
+      - Free wifi?
+      - Do you provide free internet services in the hotel?
+      - Atlantis Dubai have free wifi service?
+      - do Atlantis Dubai charge for wifi?
+  - intent: visit_3
+    examples: |
+      - What’s the weather in Dubai like?
+      - How's the weather nearby?
+      - what's the temprature in dubai?
+      - how cold is there aroud Atlantis Dubai?
+      - what is the normal temprature nearby Atlantis Dubai?
+  - intent: visit_4
+    examples: |
+      - Do you have parking for hotel guests at Atlantis Dubai?
+      - parking spots for the hotel?
+      - is there parking available at Atlantis Dubai
+      - how far is parking from Atlantis Dubai?
+      - do Atlantis Dubai own parking spot?
+  - intent: visit_5
+    examples: |
+      - Do you offer parking for non-hotel guests?
+      - Parking for hotel guests?
+      - where to park car at hotel do Atlantis Dubai?
+      - Parking for hotel guests?
+  - intent: visit_6
+    examples: |
+      - Do you provide transportation from and to the airport or port?
+      - From the airpot and back, do you offer transportation?
+      - is pick and drop facility available for guests at Atlantis Dubai?
+      - do Atlantis Dubai charge for transportation?
+  - intent: visit_7
+    examples: |
+      - How much is a taxi from Dubai Airport to Atlantis?
+      - Taxi cost from the Dubai airport?
+      - Average fare for taxi from airport to Atlantis Dubai?
+      - Cost for taxi from Dubai port to hotel?
+  - intent: visit_8
+    examples: |
+      - How much is a taxi from Abu Dhabi Airport to Atlantis?
+      - Taxi cost form the Abu Dhabi airport?
+      - Average fare for taxi from Abu Dhabi port to Atlantis Dubai?
+      - How much a taxi charge to Atlantis Dubai from Abu Dhabi airport?
+  - intent: visit_9
+    examples: |
+      - Do you offer a free shuttle bus to and from the airport?
+      - Shuttle service to and from the airport?
+      - Is there shuttle service available from airport?
+      - shuttle service to and from the airport?
+  - intent: visit_10
+    examples: |
+      - Do you provide free shuttle buses to the malls?
+      - Shuttle service to and from the mall?
+  - intent: visit_11
+    examples: |
+      - What's the dress code during Ramadan?
+      - Dress code during Ramadan?
+      - is Ramdan dress code different from normal days?
+      - Ramdan dress code?
+  - intent: visit_12
+    examples: |
+      - Are there any prayer rooms in Atlantis Dubai?
+      - Mosque in the hotel?
+      - wher can a guest offer prayer at Atlantis Dubai?
+      - do Atlantis Dubai have imam there to lead prayer?
+      - do Atlantis Dubai own a mosque?
+  - intent: visit_13
+    examples: |
+      - Can I visit Atlantis Dubai if I’m not staying at the hotel?
+      - Visiting hours for the hotel?
+  - intent: visit_14
+    examples: |
+      - Do you have a medical clinic or pharmacy in the hotel?
+      - Are the doctor available?
+  - intent: visit_15
+    examples: |
+      - Do you provide hotel guests with towels for the beach and the pools?
+      - Towels for the hotel guests when visiting the beach or pool?
+  - intent: visit_16
+    examples: |
+      - How do I check out?
+      - What's the process to check out of the hotel?
+  - intent: visit_17
+    examples: |
+      - How can I arrange a late check-out?
+      - Can i change my check out times?
+  - intent: visit_18
+    examples: |
+      - Can I still use the hotel facilities once I've checked out?
+      - Use hotel fascilities when cheked out?
+  - intent: visit_19
+    examples: |
+      - How can I provide feedback on my stay?
+      - Where can i find the feedback forms?
+  - intent: visit_20
+    examples: |
+      - How can I get a copy of my bill?
+      - Do you send a copy of my bill?
+  - intent: visit_21
+    examples: |
+      - I left something at the hotel, can you help me find it?
+      - Lost something in the hotel, can you help me find it?
+  - intent: restaurant_1
+    examples: |
+      - Which restaurants are suitable for families at Atlantis Dubai?
+      - Restaurants for faimiles?
+      - Are there restaurants where families can dine in?
+      - Can families dine in the restaurants?
+      - Are some of your restaurants family safe?
+      - Can we bring families to any of your restaurants?
+      - Family restaurants?
+      - Good family restaurant
+      - Good restaurant to take my kids and wife
+      - Food options for families
+  - intent: restaurant_2
+    examples: |
+      - Which restaurants are suitable for couples at Atlantis Dubai?
+      - Restaurants for couples?
+      - Nice restaurant to go with my wife
+      - Nice restaurant to go with my hubby
+      - food for a married couple
+  - intent: restaurant_3
+    examples: |
+      - Can I book brunch at Atlantis Dubai?
+      - Brunch at the hotel restaurants?
+      - Do you have brunch options
+      - Is brunch available
+      - Brunch at Atlantis
+  - intent: restaurant_4
+    examples: |
+      - Is there a minimum age policy at your restaurants?
+      - Any age limits on goind to the restaurants?
+      - youngest age at restaurant
+      - are children allowed to eat at the restaurants
+      - can babies dine in the hotel?
+  - intent: restaurant_5
+    examples: |
+      - What’s included in my Half Board Package?
+      - What is Half Boad package?
+      - what meals are in the half Board pkg
+      - what food do i get in the Half Board
+      - is breakfast included in the Half Board?
+  - intent: restaurant_6
+    examples: |
+      - What's the smoking policy for Atlantis Dubai’s restaurants?
+      - Can we smoke in the restaurants?
+      - can I smoke cigars at the restaurant?
+      - can I smoke weed at the restaurant?
+      - is a joint allowed at the dining?
+  - intent: restaurant_7
+    examples: |
+      - Do you provide non-smoking areas?
+      - Are there any non-smoking areas in restaurants?
+      - I'm allergic to cigarette smoke. is there a zone I can sit?
+      - is there a no smoke zone
+      - smoke free sitting areas
+  - intent: restaurant_8
+    examples: |
+      - Do you have a dress code in your restaurants?
+      - What is the dress code for the restaurants?
+      - can I wear a wife beater to the restaurant
+      - what's the minimum dress to the restaurant
+      - proper attire for restaurant
+  - intent: restaurant_9
+    examples: |
+      - Which restaurants have live entertainment at Atlantis Dubai?
+      - Where can i enjoy food with some live shows?
+      - do you have live singing at the restaurant
+      - is there music band at the restaurant
+      - can I find Arabic music at the restaurant
+  - intent: restaurant_10
+    examples: |
+      - Is there a cancellation policy for bookings at Atlantis Dubai restaurants?
+      - Can i cancel my bookings in the restaurants?
+      - How do i cancel my book at the restaurant?
+      - I need to cancel my bookings for the restaurant.
+      - I cannot come to the restaurant, is there a cancel policy at the restaurant?
+  - intent: restaurant_11
+    examples: |
+      - What is the minimum age to drink alcohol?
+      - Can kids drink alcohol?
+  - intent: restaurant_12
+    examples: |
+      - Am I able to book Afternoon Tea in any of your restaurants?
+      - Afternoon tea bookings?
+      - do you offer afternoon tea?
+      - can I visit a restaurant for afternoon tea?
+      - afternoon tea
+  - intent: restaurant_13
+    examples: |
+      - Do you have a minimum spend in any of your restaurants or bars?
+      - Is there any minimum requirement for spending in the restaurants?
+      - spending limits at your restaurant
+      - minimum payment at restaurants
+      - is there a smallest amount at your bar
+  - intent: restaurant_14
+    examples: |
+      - How do I make a reservation at your restaurants or bars?
+      - Can you help me make a reservation at the restaurants?
+      - where do I book a reservation at the restaurant
+      - where do I book a bar reservation
+      - telephone number for restaurant reservation
+  - intent: restaurant_15
+    examples: |
+      - How can I request copies of your menus?
+      - Can i get a copy of the menus at the restaurants?
+      - menu listing
+      - where can i get a menu
+      - are your menus online
+  - intent: restaurant_16
+    examples: |
+      - How many restaurants and bars do you have?
+      - How many restaurants do you have?
+      - how many eateries on site
+      - number of food places
+      - num food venues
+  - intent: restaurant_17
+    examples: |
+      - Do you offer a good variety of vegetarian food?
+      - Vegan food, do the restaurants offer it?
+      - what are the veg options
+      - vegetarian meal options
+      - do you offer hindu meals
+  - intent: restaurant_18
+    examples: |
+      - Do you cater to lactose intolerance?
+      - I am lactose intolerance, can you help?
+      - dairy free options
+      - lacstose-free meal options
+      - do you serve lactose free items
+  - intent: restaurant_19
+    examples: |
+      - Do you have vegan options?
+      - Restaurants serving vegan food?
+      - meat free options
+      - meals free of animal product
+      - do you offer vegan meals
+  - intent: restaurant_20
+    examples: |
+      - Do you cater to people with a gluten intolerance?
+      - I am gluten intolerant. Can you help?
+      - gluten free options
+      - do you offer gluten free meals
+      - meals sans gluten
+  - intent: restaurant_21
+    examples: |
+      - How do I arrange a cake for a special occasion?
+      - Cakes and sweets for special occasion?
+      - What's the fee for a cake with a message
+      - can i get a dessert delivered for a birthday?
+      - anniversary cake delivery?
+  - intent: restaurant_22
+    examples: |
+      - Can you assist me in arranging a special celebration?
+      - Birthday party arrangements?
+      - can you help me arrange a cake for someone
+      - can you arrange flowers for me?
+      - telephone numbers for celebration arrangements
+  - intent: restaurant_23
+    examples: |
+      - Do you offer catering services?
+      - Catering services?
+      - catering
+      - do you cater food to the conference halls?
+      - is catering offered?
+  - intent: restaurant_24
+    examples: |
+      - Can I get take away or delivery?
+      - Take away services at restaurants?
+      - Can I get food to go?
+      - which restaurants offer delivery service?
+      - can I get take away from restaurants
+  - intent: restaurant_25
+    examples: |
+      - Are there restrictions during Ramadan?
+      - Are restaurants open during Ramadan?
+      - ramazan hours at restaurant
+      - is restaurant open in rumzan
+      - can i get in room dining during Ramadan
+  - intent: restaurant_26
+    examples: |
+      - Are children allowed in your bars?
+      - Can i bring children in the bar?
+      - minimum age to enter a bar
+      - can i bring my kid to the bar
+      - can i bring infant in stroller to bar
+  - intent: restaurant_27
+    examples: |
+      - If I'm late, how long will you hold my reservation for?
+      - Reservations have a buffer of how much time.
+      - how long will you hold my reservation
+      - reservation hold time
+      - arrived late for reservation
+  - intent: restaurant_28
+    examples: |
+      - How do I make a group booking?
+      - Group booking?
+      - telephone number for group bookings
+      - group reservation
+      - book for my party
+  - intent: restaurant_29
+    examples: |
+      - What time is happy hour?
+      - What is happy hour?
+      - is there a happy hour?
+      - happy hour times?
+      - timeframe for happy hour
+  - intent: restaurant_30
+    examples: |
+      - Do you have a ladies night?
+      - Is there any ladies night out?
+      - is there a night for women that's free
+      - girl's night
+      - lady's night option?
+  - intent: dolphin_1
+    examples: |
+      - How much is a dolphin experience?
+      - Whats the cost for the dolphin experience?
+  - intent: dolphin_2
+    examples: |
+      - What's the minimum age for a dolphin experience?
+      - Any minimum age for the dolhpin show?
+  - intent: dolphin_3
+    examples: |
+      - If I'm a hotel guest, do I receive a discount?
+      - Discounts for guests?
+  - intent: dolphin_4
+    examples: |
+      - Are photos included in the price I pay?
+      - Official photos are for purchase or free?
+  - intent: dolphin_5
+    examples: |
+      - What's included in the price I pay?
+      - What comes with the ticket?
+  - intent: dolphin_6
+    examples: |
+      - Do I have to be able to swim?
+      - I don't know swimming, can i still come?
+  - intent: dolphin_7
+    examples: |
+      - If I book a dolphin or sea lion interaction, am I allowed to use the hotel’s pools and beaches?
+      - hotel’s pools and beaches are open for the ticket holders for dolphin interactions?
+  - intent: dolphin_8
+    examples: |
+      - How much is a sea lion experience?
+      - What's the cost for the sea lion show?
+  - intent: dolphin_9
+    examples: |
+      - What's the minimum age to do a sea lion experience?
+      - Minumum age for the sea lion show?
+  - intent: dolphin_10
+    examples: |
+      - Do you provide parking?
+      - Parking for hotel?
+  - intent: dolphin_11
+    examples: |
+      - Do you recommend/make interaction bookings for guests with disabilities?
+      - I am disabled, is the dolhpin show still enjoyable?
+  - intent: dolphin_12
+    examples: |
+      - Am I allowed to book an interaction if I'm pregnant?
+      - Interaction in pregnency?
+  - intent: dolphin_13
+    examples: |
+      - Am I allowed take my camera in the water?
+      - Can i bring my own camera under water?
+  - intent: aqua_1
+    examples: |
+      - What's the price for adults and for children?
+      - Whats the price for aqua for children?
+  - intent: aqua_2
+    examples: |
+      - What are the opening times for Aquaventure Waterpark?
+      - Timings for the Aquaventure Waterpark?
+  - intent: aqua_3
+    examples: |
+      - Can I pay extra for a Fast Track Pass or VIP Access?
+      - Pay extra for the fast track pass or vip access?
+  - intent: aqua_4
+    examples: |
+      - Do you charge for lockers?
+      - Locker charges?
+  - intent: aqua_5
+    examples: |
+      - Do you charge for towels?
+      - Charges for towel?
+      - Do you charge for towels or they can be borrowed with returnable deposit?
+      - Do you need to take towels to water park?
+      - Do guest staying at the hotels gets provided with towels for the water park?
+  - intent: aqua_6
+    examples: |
+      - Do you provide parking?
+      - Parking for the hotel Aquaventure Waterpark?
+      - Do I have to pay for parking if I have a disabled parking placard?
+      - Is there complimentary parking for guests of the hotel?
+      - Is there is an underground car park available?
+  - intent: aqua_7
+    examples: |
+      - Are we allowed to bring our own food and drink?
+      - Can we bring our own food?
+      - Is it true that your not allowed to bring your own food into your hotel room?
+      - Whats the policy for bringing your own food and drinks into the hotel?
+  - intent: aqua_8
+    examples: |
+      - What's the minimum age to access the waterpark alone?
+      - Can kids come to the Aquaventure Waterpark?
+  - intent: aqua_9
+    examples: |
+      - How long does it take to do all of the rides?
+      - How much does it take for it all in Aquaventure Waterpark?
+      - How long can I normally expect a visit to every ride?
+      - How Long It Would Take to go on every ride?
+      - How long will it take to visit the rides and attractions?
+      - How long does it take to go down the slides?
+      - How many riders can go on at a time?
+      - What rides can I go on if I am Pregnant?
+      - Are there any planned closures at the Water Park?
+  - intent: aqua_10
+    examples: |
+      - If I book tickets to the waterpark, does this include access to The Lost Chambers Aquarium?
+      - What's included in the Aquaventure Waterpark ticket?
+      - Does the ticket to water park includes access to all the rides?
+      - Does the ticket to water park includes beverages?
+      - Does the ticket to water park includes locker rentals?
+      - Does the ticket to water park includes towels?
+  - intent: aqua_11
+    examples: |
+      - What's the dress policy?
+      - Whats the dress policy for Aquaventure Waterpark?
+      - Dress code for Aquaventure Waterpark?
+      - Waterpark has a swim attire code?
+      - What can I wear in waterpark?
+      - Can I wear my prothesis on when I go to water slides/park?
+      - Do you allow Water Shoes?
+  - intent: aqua_12
+    examples: |
+      - If I bring my nanny, do I need to pay for them too
+      - Can i bring a nanny in Aquaventure Waterpark?
+      - Does aduaventure has Babysitting services?
+      - Is it any day care centre or some nani service available in Aquaventure park?
+      - Can you avail of the Nanny services at aquaventurepark?
+  - intent: aqua_13
+    examples: |
+      - Are we allowed to bring buggies into the waterpark?
+      - Can we bring buggies in Aquaventure Waterpark?
+      - Are Strollers/buggy's allowed into the Water Park?
+      - Is designated stroller parking available?
+  - intent: aqua_14
+    examples: |
+      - Do you cater for people with disabilities?
+      - disabilities and Aquaventure Waterpark?
+      - Are your rides and attractions ADA accessible?
+      - Do you offer special rates for disabled guests?
+      - Do you provide discount for disabled guests?
+      - Do you cater for wheelchair users and people with disabilities?
+  - intent: aqua_15
+    examples: |
+      - Am I allowed to visit the waterpark if I'm pregnant?
+      - pregnency and Aquaventure Waterpark?
+      - Can You Go Down A Water Slide If You're Pregnant?
+  - intent: aqua_16
+    examples: |
+      - Am I allowed to use my camera and selfie stick on the water slides?
+      - Can i bring my own camera to Aquaventure Waterpark?
+      - Can I use my mobile phone, action camera or selfie stick at the waterpark?
+      - Can we use a gopro on the water park rides even if we don't have a wrist/body strap?
+  - intent: kids_1
+    examples: |
+      - What is Atlantis Kids Club?
+      - What happens in the Atlantis Kids Club?
+  - intent: kids_2
+    examples: |
+      - What are the hours of operation?
+      - What are the timings for Atlantis Kids Club?
+  - intent: kids_3
+    examples: |
+      - What are the fees for each child?
+      - Fees for Atlantis Kids Club?
+  - intent: kids_4
+    examples: |
+      - Do you offer special theme nights?
+      - Atlantis Kids Club at night?
+  - intent: kids_5
+    examples: |
+      - What's the age limit for Kids Club?
+      - Age limit for Atlantis Kids Club
+  - intent: kids_6
+    examples: |
+      - My child is still in diapers, are they able to attend Kids Club?
+      - Child wears diapers, still applicable for Atlantis Kids Club?
+  - intent: kids_7
+    examples: |
+      - Is Lunch provided?
+      - Is lunch inlucded in Atlantis Kids Club?
+  - intent: kids_8
+    examples: |
+      - Do you provide snacks for children who are in the Atlantis Kids Club?
+      - Do we have to bring our own snacks in Atlantis Kids Club?
+  - intent: kids_9
+    examples: |
+      - If I'm a hotel guest, do I have to pay extra?
+      - For hotel guests, do i have to pay extra?
+  - intent: kids_10
+    examples: |
+      - Are tours given at Atlantis Kids Club?
+      - I want to take a tour of Atlantis Kids Club
+  - intent: kids_11
+    examples: |
+      - Do you offer babysitting services?
+      - Is there babysitting services in the Atlantis Kids Club?
+  - intent: kids_12
+    examples: |
+      - Can I book a party in Kids Club?
+      - Arrange party in Atlantis Kids Club?
+  - intent: kids_13
+    examples: |
+      - Can adults go inside the Kids Club during a birthday party?
+      - Adults in Atlantis Kids Club for parties?
+  - intent: kids_14
+    examples: |
+      - What is The Zone?
+      - Atlantis Kids Club Zone?
+  - intent: kids_15
+    examples: |
+      - What activities do you offer?
+      - Activities in Atlantis Kids Club?
+  - intent: kids_16
+    examples: |
+      - When is The Zone open?
+      - Timing for Atlantis Kids Club Zone?
+  - intent: kids_17
+    examples: |
+      - What is age policy?
+      - Age restrictions for Atlantis Kids Club?
+  - intent: kids_18
+    examples: |
+      - Can parents join?
+      - Parents in Atlantis Kids Club?
+  - intent: kids_19
+    examples: |
+      - What is the admission fee?
+      - admission fee for Atlantis Kids Club?
+  - intent: kids_20
+    examples: |
+      - Do you offer meals?
+      - Meals in Atlantis Kids Club?
+  - intent: kids_21
+    examples: |
+      - Do you serve drinks and snacks?
+      - Drinks and snaks in Atlantis Kids Club?
+  - intent: kids_22
+    examples: |
+      - How do my children pay for their snacks and soft drinks?
+      - Payment for snaks in Atlantis Kids Club?
+  - intent: kids_23
+    examples: |
+      - Can I book a party at The Zone?
+      - Party in Atlantis Kids Club Zone?
+  - intent: spa_1
+    examples: |
+      - What time does the spa and the fitness center open?
+      - Timings for spa and fitness?
+  - intent: spa_2
+    examples: |
+      - Is the spa and fitness center access complimentary for in-house guests?
+      - In-house guests complimentary for guests?
+  - intent: pool_1
+    examples: |
+      - Which water sports activities do you offer?
+      - Activities in water sports?
+  - intent: pool_2
+    examples: |
+      - What are the pool and beach timings?
+      - Timings for pool and beach?
+  - intent: pool_3
+    examples: |
+      - Do you have lifeguards supervising your pools and beaches?
+      - lifeguards at pools and beaches?
+  - intent: retail_1
+    examples: |
+      - Do you have a mobile phone shop in the resort?
+      - My phone broke, can i get it repaired?
+  - intent: retail_2
+    examples: |
+      - Do you have a pharmacy at the resort?
+      - Clinic and pharmacy at the resort?
+  - intent: retail_3
+    examples: |
+      - Do you have a souvenir shop?
+      - Is there a Souvenir shop in the resort?
+  - intent: retail_4
+    examples: |
+      - Do you have a swimwear shop?
+      - Is there a swimwear shop in the resort?
+  - intent: retail_5
+    examples: |
+      - How much are the Palm Monorail tickets for?
+      - Pricing for the tickets in Palm Monorail?
+  - intent: retail_6
+    examples: |
+      - What are the Palm Monorail timings?
+      - Timings for Palm Monorail?

data/rules.yml

@@ -1,16 +1,547 @@
-# Rules, along with stories are used as training data for the bot and define 
-# how a conversation should always happen provided an intent. 
+# Rules, along with stories are used as training data for the bot and define
+# how a conversation should always happen provided an intent.
 # If in doubt, use stories and do not over-use rules.
 version: "2.0"
 
 rules:
+  - rule: Say Hi
+    steps:
+      - intent: greet
+      - action: utter_greet
 
-- rule: Say goodbye anytime the user says goodbye
-  steps:
-  - intent: goodbye
-  - action: utter_goodbye
+  - rule: Say goodbye anytime the user says goodbye
+    steps:
+      - intent: goodbye
+      - action: utter_goodbye
 
-- rule: Ask the user to rephrase whenever they send a message with low NLU confidence
-  steps:
-  - intent: nlu_fallback
-  - action: zir_action_fallback
+  - rule: Ask the user to rephrase whenever they send a message with low NLU confidence
+    steps:
+      - intent: nlu_fallback
+      - action: zir_action_fallback
+
+  - rule: booking_1
+    steps:
+      - intent: booking_1
+      - action: utter_booking_1
+  - rule: booking_2
+    steps:
+      - intent: booking_2
+      - action: utter_booking_2
+  - rule: booking_3
+    steps:
+      - intent: booking_3
+      - action: utter_booking_3
+  - rule: booking_4
+    steps:
+      - intent: booking_4
+      - action: utter_booking_4
+  - rule: booking_5
+    steps:
+      - intent: booking_5
+      - action: utter_booking_5
+  - rule: booking_6
+    steps:
+      - intent: booking_6
+      - action: utter_booking_6
+  - rule: booking_7
+    steps:
+      - intent: booking_7
+      - action: utter_booking_7
+
+  - rule: rooms_1
+    steps:
+      - intent: rooms_1
+      - action: utter_rooms_1
+  - rule: rooms_2
+    steps:
+      - intent: rooms_2
+      - action: utter_rooms_2
+  - rule: rooms_3
+    steps:
+      - intent: rooms_3
+      - action: utter_rooms_3
+  - rule: rooms_4
+    steps:
+      - intent: rooms_4
+      - action: utter_rooms_4
+  - rule: rooms_5
+    steps:
+      - intent: rooms_5
+      - action: utter_rooms_5
+  - rule: rooms_6
+    steps:
+      - intent: rooms_6
+      - action: utter_rooms_6
+  - rule: rooms_7
+    steps:
+      - intent: rooms_7
+      - action: utter_rooms_7
+  - rule: rooms_8
+    steps:
+      - intent: rooms_8
+      - action: utter_rooms_8
+  - rule: rooms_9
+    steps:
+      - intent: rooms_9
+      - action: utter_rooms_9
+  - rule: rooms_10
+    steps:
+      - intent: rooms_10
+      - action: utter_rooms_10
+
+  - rule: visit_1
+    steps:
+      - intent: visit_1
+      - action: utter_visit_1
+  - rule: visit_2
+    steps:
+      - intent: visit_2
+      - action: utter_visit_2
+  - rule: visit_3
+    steps:
+      - intent: visit_3
+      - action: utter_visit_3
+  - rule: visit_4
+    steps:
+      - intent: visit_4
+      - action: utter_visit_4
+  - rule: visit_5
+    steps:
+      - intent: visit_5
+      - action: utter_visit_5
+  - rule: visit_6
+    steps:
+      - intent: visit_6
+      - action: utter_visit_6
+  - rule: visit_7
+    steps:
+      - intent: visit_7
+      - action: utter_visit_7
+  - rule: visit_8
+    steps:
+      - intent: visit_8
+      - action: utter_visit_8
+  - rule: visit_9
+    steps:
+      - intent: visit_9
+      - action: utter_visit_9
+  - rule: visit_10
+    steps:
+      - intent: visit_10
+      - action: utter_visit_10
+  - rule: visit_11
+    steps:
+      - intent: visit_11
+      - action: utter_visit_11
+  - rule: visit_12
+    steps:
+      - intent: visit_12
+      - action: utter_visit_12
+  - rule: visit_13
+    steps:
+      - intent: visit_13
+      - action: utter_visit_13
+  - rule: visit_14
+    steps:
+      - intent: visit_14
+      - action: utter_visit_14
+  - rule: visit_15
+    steps:
+      - intent: visit_15
+      - action: utter_visit_15
+  - rule: visit_16
+    steps:
+      - intent: visit_16
+      - action: utter_visit_16
+  - rule: visit_17
+    steps:
+      - intent: visit_17
+      - action: utter_visit_17
+  - rule: visit_18
+    steps:
+      - intent: visit_18
+      - action: utter_visit_18
+  - rule: visit_19
+    steps:
+      - intent: visit_19
+      - action: utter_visit_19
+  - rule: visit_20
+    steps:
+      - intent: visit_20
+      - action: utter_visit_20
+  - rule: visit_21
+    steps:
+      - intent: visit_21
+      - action: utter_visit_21
+  - rule: restaurant_1
+    steps:
+      - intent: restaurant_1
+      - action: utter_restaurant_1
+  - rule: restaurant_2
+    steps:
+      - intent: restaurant_2
+      - action: utter_restaurant_2
+  - rule: restaurant_3
+    steps:
+      - intent: restaurant_3
+      - action: utter_restaurant_3
+  - rule: restaurant_4
+    steps:
+      - intent: restaurant_4
+      - action: utter_restaurant_4
+  - rule: restaurant_5
+    steps:
+      - intent: restaurant_5
+      - action: utter_restaurant_5
+  - rule: restaurant_6
+    steps:
+      - intent: restaurant_6
+      - action: utter_restaurant_6
+  - rule: restaurant_7
+    steps:
+      - intent: restaurant_7
+      - action: utter_restaurant_7
+  - rule: restaurant_8
+    steps:
+      - intent: restaurant_8
+      - action: utter_restaurant_8
+  - rule: restaurant_9
+    steps:
+      - intent: restaurant_9
+      - action: utter_restaurant_9
+  - rule: restaurant_10
+    steps:
+      - intent: restaurant_10
+      - action: utter_restaurant_10
+  - rule: restaurant_11
+    steps:
+      - intent: restaurant_11
+      - action: utter_restaurant_11
+  - rule: restaurant_12
+    steps:
+      - intent: restaurant_12
+      - action: utter_restaurant_12
+  - rule: restaurant_13
+    steps:
+      - intent: restaurant_13
+      - action: utter_restaurant_13
+  - rule: restaurant_14
+    steps:
+      - intent: restaurant_14
+      - action: utter_restaurant_14
+  - rule: restaurant_15
+    steps:
+      - intent: restaurant_15
+      - action: utter_restaurant_15
+  - rule: restaurant_16
+    steps:
+      - intent: restaurant_16
+      - action: utter_restaurant_16
+  - rule: restaurant_17
+    steps:
+      - intent: restaurant_17
+      - action: utter_restaurant_17
+  - rule: restaurant_18
+    steps:
+      - intent: restaurant_18
+      - action: utter_restaurant_18
+  - rule: restaurant_19
+    steps:
+      - intent: restaurant_19
+      - action: utter_restaurant_19
+  - rule: restaurant_20
+    steps:
+      - intent: restaurant_20
+      - action: utter_restaurant_20
+  - rule: restaurant_21
+    steps:
+      - intent: restaurant_21
+      - action: utter_restaurant_21
+  - rule: restaurant_22
+    steps:
+      - intent: restaurant_22
+      - action: utter_restaurant_22
+  - rule: restaurant_23
+    steps:
+      - intent: restaurant_23
+      - action: utter_restaurant_23
+  - rule: restaurant_24
+    steps:
+      - intent: restaurant_24
+      - action: utter_restaurant_24
+  - rule: restaurant_25
+    steps:
+      - intent: restaurant_25
+      - action: utter_restaurant_25
+  - rule: restaurant_26
+    steps:
+      - intent: restaurant_26
+      - action: utter_restaurant_26
+  - rule: restaurant_27
+    steps:
+      - intent: restaurant_27
+      - action: utter_restaurant_27
+  - rule: restaurant_28
+    steps:
+      - intent: restaurant_28
+      - action: utter_restaurant_28
+  - rule: restaurant_29
+    steps:
+      - intent: restaurant_29
+      - action: utter_restaurant_29
+  - rule: restaurant_30
+    steps:
+      - intent: restaurant_30
+      - action: utter_restaurant_30
+  - rule: dolphin_1
+    steps:
+      - intent: dolphin_1
+      - action: utter_dolphin_1
+  - rule: dolphin_2
+    steps:
+      - intent: dolphin_2
+      - action: utter_dolphin_2
+  - rule: dolphin_3
+    steps:
+      - intent: dolphin_3
+      - action: utter_dolphin_3
+  - rule: dolphin_4
+    steps:
+      - intent: dolphin_4
+      - action: utter_dolphin_4
+  - rule: dolphin_5
+    steps:
+      - intent: dolphin_5
+      - action: utter_dolphin_5
+  - rule: dolphin_6
+    steps:
+      - intent: dolphin_6
+      - action: utter_dolphin_6
+  - rule: dolphin_7
+    steps:
+      - intent: dolphin_7
+      - action: utter_dolphin_7
+  - rule: dolphin_8
+    steps:
+      - intent: dolphin_8
+      - action: utter_dolphin_8
+  - rule: dolphin_9
+    steps:
+      - intent: dolphin_9
+      - action: utter_dolphin_9
+  - rule: dolphin_10
+    steps:
+      - intent: dolphin_10
+      - action: utter_dolphin_10
+  - rule: dolphin_11
+    steps:
+      - intent: dolphin_11
+      - action: utter_dolphin_11
+  - rule: dolphin_12
+    steps:
+      - intent: dolphin_12
+      - action: utter_dolphin_12
+  - rule: dolphin_13
+    steps:
+      - intent: dolphin_13
+      - action: utter_dolphin_13
+  - rule: aqua_1
+    steps:
+      - intent: aqua_1
+      - action: utter_aqua_1
+  - rule: aqua_2
+    steps:
+      - intent: aqua_2
+      - action: utter_aqua_2
+  - rule: aqua_3
+    steps:
+      - intent: aqua_3
+      - action: utter_aqua_3
+  - rule: aqua_4
+    steps:
+      - intent: aqua_4
+      - action: utter_aqua_4
+  - rule: aqua_5
+    steps:
+      - intent: aqua_5
+      - action: utter_aqua_5
+  - rule: aqua_6
+    steps:
+      - intent: aqua_6
+      - action: utter_aqua_6
+  - rule: aqua_7
+    steps:
+      - intent: aqua_7
+      - action: utter_aqua_7
+  - rule: aqua_8
+    steps:
+      - intent: aqua_8
+      - action: utter_aqua_8
+  - rule: aqua_9
+    steps:
+      - intent: aqua_9
+      - action: utter_aqua_9
+  - rule: aqua_10
+    steps:
+      - intent: aqua_10
+      - action: utter_aqua_10
+  - rule: aqua_11
+    steps:
+      - intent: aqua_11
+      - action: utter_aqua_11
+  - rule: aqua_12
+    steps:
+      - intent: aqua_12
+      - action: utter_aqua_12
+  - rule: aqua_13
+    steps:
+      - intent: aqua_13
+      - action: utter_aqua_13
+  - rule: aqua_14
+    steps:
+      - intent: aqua_14
+      - action: utter_aqua_14
+  - rule: aqua_15
+    steps:
+      - intent: aqua_15
+      - action: utter_aqua_15
+  - rule: aqua_16
+    steps:
+      - intent: aqua_16
+      - action: utter_aqua_16
+  - rule: kids_1
+    steps:
+      - intent: kids_1
+      - action: utter_kids_1
+  - rule: kids_2
+    steps:
+      - intent: kids_2
+      - action: utter_kids_2
+  - rule: kids_3
+    steps:
+      - intent: kids_3
+      - action: utter_kids_3
+  - rule: kids_4
+    steps:
+      - intent: kids_4
+      - action: utter_kids_4
+  - rule: kids_5
+    steps:
+      - intent: kids_5
+      - action: utter_kids_5
+  - rule: kids_6
+    steps:
+      - intent: kids_6
+      - action: utter_kids_6
+  - rule: kids_7
+    steps:
+      - intent: kids_7
+      - action: utter_kids_7
+  - rule: kids_8
+    steps:
+      - intent: kids_8
+      - action: utter_kids_8
+  - rule: kids_9
+    steps:
+      - intent: kids_9
+      - action: utter_kids_9
+  - rule: kids_10
+    steps:
+      - intent: kids_10
+      - action: utter_kids_10
+  - rule: kids_11
+    steps:
+      - intent: kids_11
+      - action: utter_kids_11
+  - rule: kids_12
+    steps:
+      - intent: kids_12
+      - action: utter_kids_12
+  - rule: kids_13
+    steps:
+      - intent: kids_13
+      - action: utter_kids_13
+  - rule: kids_14
+    steps:
+      - intent: kids_14
+      - action: utter_kids_14
+  - rule: kids_15
+    steps:
+      - intent: kids_15
+      - action: utter_kids_15
+  - rule: kids_16
+    steps:
+      - intent: kids_16
+      - action: utter_kids_16
+  - rule: kids_17
+    steps:
+      - intent: kids_17
+      - action: utter_kids_17
+  - rule: kids_18
+    steps:
+      - intent: kids_18
+      - action: utter_kids_18
+  - rule: kids_19
+    steps:
+      - intent: kids_19
+      - action: utter_kids_19
+  - rule: kids_20
+    steps:
+      - intent: kids_20
+      - action: utter_kids_20
+  - rule: kids_21
+    steps:
+      - intent: kids_21
+      - action: utter_kids_21
+  - rule: kids_22
+    steps:
+      - intent: kids_22
+      - action: utter_kids_22
+  - rule: kids_23
+    steps:
+      - intent: kids_23
+      - action: utter_kids_23
+  - rule: spa_1
+    steps:
+      - intent: spa_1
+      - action: utter_spa_1
+  - rule: spa_2
+    steps:
+      - intent: spa_2
+      - action: utter_spa_2
+  - rule: pool_1
+    steps:
+      - intent: pool_1
+      - action: utter_pool_1
+  - rule: pool_2
+    steps:
+      - intent: pool_2
+      - action: utter_pool_2
+  - rule: pool_3
+    steps:
+      - intent: pool_3
+      - action: utter_pool_3
+  - rule: retail_1
+    steps:
+      - intent: retail_1
+      - action: utter_retail_1
+  - rule: retail_2
+    steps:
+      - intent: retail_2
+      - action: utter_retail_2
+  - rule: retail_3
+    steps:
+      - intent: retail_3
+      - action: utter_retail_3
+  - rule: retail_4
+    steps:
+      - intent: retail_4
+      - action: utter_retail_4
+  - rule: retail_5
+    steps:
+      - intent: retail_5
+      - action: utter_retail_5
+  - rule: retail_6
+    steps:
+      - intent: retail_6
+      - action: utter_retail_6

data/stories.yml

@@ -1,41 +1,6 @@
-# This file presents stories or the conversations likely to happen 
+# This file presents stories or the conversations likely to happen
 # with the user. Stories are also training data for the bot to stitch intents
 # with actions & to behave more like a human.
 version: "2.0"
 
 stories:
-
-- story: faq question
-  steps:
-   - intent: greet
-   - action: utter_greet
-   - intent: reservations
-   - action: utter_reservation
-
-- story: faq jum liv
-  steps:
-   - intent: greet
-   - action: utter_greet
-   - intent: jumeirah_living
-   - action: utter_jum_liv
-     
-- story: faq jum one
-  steps:
-   - intent: greet
-   - action: utter_greet
-   - intent: jumeirah_one
-   - action: utter_jum_one
-     
-- story: faq jum
-  steps:
-   - intent: greet
-   - action: utter_greet
-   - intent: jumeirah
-   - action: utter_jum
-     
-- story: faq lost
-  steps:
-   - intent: greet
-   - action: utter_greet
-   - intent: lost_and_found
-   - action: utter_lost_found

domain.yml

@@ -1,4 +1,4 @@
-# This file binds the different aspects of your bot together. 
+# This file binds the different aspects of your bot together.
 # Stories, intents, actions etc. are all declared here to be used.
 # To learn more https://rasa.com/docs/rasa/domain/
 version: "2.0"
@@ -6,45 +6,424 @@ version: "2.0"
 intents:
   - greet
   - goodbye
-  - affirm
-  - deny
-  - jumeirah_living
-  - jumeirah_one
-  - lost_and_found
-  - jumeirah
-  - reservations
+  - booking_1
+  - booking_2
+  - booking_3
+  - booking_4
+  - booking_5
+  - booking_6
+  - booking_7
+  - rooms_1
+  - rooms_2
+  - rooms_3
+  - rooms_4
+  - rooms_5
+  - rooms_6
+  - rooms_7
+  - rooms_8
+  - rooms_9
+  - rooms_10
+  - visit_1
+  - visit_2
+  - visit_3
+  - visit_4
+  - visit_5
+  - visit_6
+  - visit_7
+  - visit_8
+  - visit_9
+  - visit_10
+  - visit_11
+  - visit_12
+  - visit_13
+  - visit_14
+  - visit_15
+  - visit_16
+  - visit_17
+  - visit_18
+  - visit_19
+  - visit_20
+  - visit_21
+  - restaurant_1
+  - restaurant_2
+  - restaurant_3
+  - restaurant_4
+  - restaurant_5
+  - restaurant_6
+  - restaurant_7
+  - restaurant_8
+  - restaurant_9
+  - restaurant_10
+  - restaurant_11
+  - restaurant_12
+  - restaurant_13
+  - restaurant_14
+  - restaurant_15
+  - restaurant_16
+  - restaurant_17
+  - restaurant_18
+  - restaurant_19
+  - restaurant_20
+  - restaurant_21
+  - restaurant_22
+  - restaurant_23
+  - restaurant_24
+  - restaurant_25
+  - restaurant_26
+  - restaurant_27
+  - restaurant_28
+  - restaurant_29
+  - restaurant_30
+  - dolphin_1
+  - dolphin_2
+  - dolphin_3
+  - dolphin_4
+  - dolphin_5
+  - dolphin_6
+  - dolphin_7
+  - dolphin_8
+  - dolphin_9
+  - dolphin_10
+  - dolphin_11
+  - dolphin_12
+  - dolphin_13
+  - aqua_1
+  - aqua_2
+  - aqua_3
+  - aqua_4
+  - aqua_5
+  - aqua_6
+  - aqua_7
+  - aqua_8
+  - aqua_9
+  - aqua_10
+  - aqua_11
+  - aqua_12
+  - aqua_13
+  - aqua_14
+  - aqua_15
+  - aqua_16
+  - kids_1
+  - kids_2
+  - kids_3
+  - kids_4
+  - kids_5
+  - kids_6
+  - kids_7
+  - kids_8
+  - kids_9
+  - kids_10
+  - kids_11
+  - kids_12
+  - kids_13
+  - kids_14
+  - kids_15
+  - kids_16
+  - kids_17
+  - kids_18
+  - kids_19
+  - kids_20
+  - kids_21
+  - kids_22
+  - kids_23
+  - spa_1
+  - spa_2
+  - pool_1
+  - pool_2
+  - pool_3
+  - retail_1
+  - retail_2
+  - retail_3
+  - retail_4
+  - retail_5
+  - retail_6
 
 responses:
   utter_please_rephrase:
-  - text: Sorry I didn't get that. Can you rephrase?
-    
+    - text: Sorry I didn't get that. Can you rephrase?
+
   utter_greet:
-  - text: "Hey! How are you?"
+    - text: "Hey! How are you?"
 
   utter_did_that_help:
-  - text: "Did that help you?"
+    - text: "Did that help you?"
 
   utter_happy:
-  - text: "Great, carry on!"
+    - text: "Great, carry on!"
 
   utter_goodbye:
-  - text: "Bye"
-    
-  utter_reservation:
-  - text: "Please go to 'Check Rates & Book Now' section of the hotel you have a reservation for. You will find and an area called 'Cancellations and Amendments'. For all other amendments and cancellations, email or call our Reservations Office."
-
-  utter_jum_liv:
-  - text: "Jumeirah Living is our luxury brand of residences and serviced apartments. Whether for short, mid-term or extended stays, Jumeirah Living will offer innovative yet personal lifestyle experiences unique to each guest, resident and owner, with a strong emphasis on effortless living."
-
-  utter_jum_one:
-  - text: "Jumeirah One is Jumeirah’s loyalty programme designed to recognise and reward loyal guests of Jumeirah. Guests can enjoy more of life’s pleasures with privileged access to an exclusive global lifestyle."
-    
-  utter_lost_found:
-  - text: "Should any guests lose personal belongings whilst staying at a Jumeirah Hotel or Resort in Dubai, if recovered, the item will be recorded as 'found' by that particular property. Each property keeps detailed records of all 'found' items and will store these for a maximum of three months. After this period, in line with the directives of the General Department of Criminal Investigation in Dubai, all unclaimed items will be handed over to the nearest Police Station. These 'found' items will then be kept at the police warehouse for a further three months after which they will be auctioned, and any funds raised given to charity.Should hotel guests need to locate any item after the initial three month period expires, they are requested to contact the hotel who will assist in coordinating with the police station where the found items are handed over. The police will then advise the necessary procedures to locate any item."
-      
-  utter_jum:
-  - text: "Jumeirah is a world-class international hotel and hospitality company which currently manages hotels in  Abu Dhabi, Bahrain, Dubai, Frankfurt, Kuwait, London, Maldives, Mallorca and Shanghai. Please view our Portfolio for more information."
-    
+    - text: "Bye"
+
+  utter_booking_1:
+    - text: "A deposit of AED 500 per night is required at check-in for guests who would like to charge purchases and incidentals to their room."
+
+  utter_booking_2:
+    - text: "Guest must be 18 years of age or older to book a room at Atlantis Dubai."
+
+  utter_booking_3:
+    - text: "Check-in time is 3:00pm and check-out time is 12:00pm."
+
+  utter_booking_4:
+    - text: "The early check-in request can be made at the time of booking. However, it is strictly subject to availability and may incur an additional charge."
+
+  utter_booking_5:
+    - text: "Yes, once you have checked in, the Front Office Reception will assist with luggage storage and provide a temporary identification card to access the beach, pool, Aquaventure and The Lost Chambers Aquarium, from as early as 10:00am."
+
+  utter_booking_6:
+    - text: "The Half Board Package includes your hotel stay plus daily breakfast and dinner. Some restaurants included in the Half Board Package for dinner require a further supplement to be paid per person. There are few restaurants that are not included in Half Board."
+
+  utter_booking_7:
+    - text: "No, we only offer Bed and Breakfast, and Half Board Packages."
+
+  utter_rooms_1:
+    - text: "We have separate smoking floors at Atlantis Dubai. The smoking rooms can be requested in advance, however, rooms are strictly subject to availability."
+  utter_rooms_2:
+    - text: "We have rooms with provisions and amenities for people with disabilities. At the time of booking rooms, the details must be shared for more specifications and to check availability. Available amenities and provisions include wheelchairs (requires a deposit of AED 1000), shower stools, toilet frames and physically challenged phones. These items are strictly subject to availability."
+  utter_rooms_3:
+    - text: "We offer complimentary coffee sachets, tea bags, sugar, milk sachets and water kettles in all rooms."
+  utter_rooms_4:
+    - text: "Yes, an iron and ironing board are provided in all the rooms at Atlantis Dubai."
+  utter_rooms_5:
+    - text: "Refrigerators are subject to availability. They can be requested at the time of your booking, or during your stay by dialing “0” for assistance."
+  utter_rooms_6:
+    - text: "Microwaves are subject to availability. They can be requested at the time of your booking, or during your stay by dialing “0” for assistance."
+  utter_rooms_7:
+    - text: "Roll-away/ sofa beds are subject to availability. They can be requested at the time of your booking, or during your stay by dialing “0” for assistance."
+  utter_rooms_8:
+    - text: "Yes, we can provide international adaptors upon request, subject to availability. Please dial 0 to place your request."
+  utter_rooms_9:
+    - text: "Yes, we have a charging facility at the Business Centre, which is open daily from 8:00am – 8:00pm."
+  utter_rooms_10:
+    - text: "A private check-in and check-out desk in the Imperial Club Lounge for comfort and ease. Dedicated Imperial Club Concierge team. Continental Breakfast from 7am – 11am.  Daily afternoon tea from 3pm – 4pm. Inclusive of a bites such as scones, quiches and pastries, a selection of tea and beverages. There’s even milkshakes, sandwiches, and sweet treats for the little ones. Daily sunset happy hour from 5pm – 7pm. Selection of complimentary beers and wines, fruity cocktails or mocktails, perfectly complemented by elegant canapés to enjoy. Happy hour can also be enjoyed on the Imperial Club Beach. Complimentary Kids Club and The Zone morning or afternoon sessions. AED 50 credit gaming card at Wavehouse once per stay. Exclusive access to Imperial Club beach with a fully-serviced bar and personal service attendants. Complimentary 30 minutes added to any 60 minute ShuiQi Spa treatment booked. Unlimited access to the wet facility areas at the ShuiQi Spa."
+  utter_visit_1:
+    - text: "We do not allow pets in the hotel or resort grounds."
+  utter_visit_2:
+    - text: "Yes, in-house guests receive complimentary WiFi and non-residents can access complimentary WiFi by registering an account."
+  utter_visit_3:
+    - text: "Dubai has a tropical desert climate, with mild winters (December – February) and warm spring and autumn days, with balmy days and very little rain. Summers (June – August) are extremely hot and humid, with an average high of around 41°C (106°F) and overnight lows around 30°C (86°F). The highest recorded temperature in Dubai is 52.1°C (126°F) in July 2002."
+  utter_visit_4:
+    - text: "Yes, we offer complimentary valet parking for guests staying at the hotel."
+  utter_visit_5:
+    - text: "Guests visiting the hotel for the day can use the complimentary valet parking services upon spending and presenting a bill of AED 150 or above on hotel services. We also offer complimentary parking for day visitors at the P18 parking area. When driving up the Palm towards Atlantis, please take a first right at the roundabout before you reach the Atlantis, The Palm building. A shuttle bus will pick our guests from the branded bus hop-on/ hop-off area and drop them off at The Avenues entrance."
+  utter_visit_6:
+    - text: "We provide complimentary pick up and drop off for all Suite guests from and to Dubai International Airport. Guests staying in a Guest Room may book a pick up and drop off for an additional fee, subject to availability. Please email: reservations@atlantisthepalm.com or call +971 (04) 4261000."
+  utter_visit_7:
+    - text: "A taxi from Dubai International Airport to Atlantis Dubai takes about 40 – 60 minutes and costs approximately AED 120."
+  utter_visit_8:
+    - text: "A taxi from Abu Dhabi International Airport to Atlantis Dubai takes about 1 hour 20 minutes and costs approximately AED 200–300."
+  utter_visit_9:
+    - text: "Atlantis Transportation Services are available for a fee, subject to availability. To arrange transfers, please email: reservations@atlantisthepalm.com or call +971 (04) 4261000."
+  utter_visit_10:
+    - text: "Yes, we provide a complimentary shuttle service to the Mall of the Emirates. A copy of the shuttle schedule can be requested at the Concierge desk."
+  utter_visit_11:
+    - text: "The dress code during the Holy Month of Ramadan depends on which restaurants you are dining in, however it is recommended to dress conservatively during this time."
+  utter_visit_12:
+    - text: "We have two prayer rooms: one in the East Tower in The Avenues and one in the West Tower near ShuiQi Spa."
+  utter_visit_13:
+    - text: "Visitors are welcome to dine at our restaurants, book spa and salon services and ShuiQi Spa, visit Aquaventure Waterpark and The Lost Chambers Aquarium, and book diving, dolphin and sea lion interactions. For day visitors who would like to visit an in-house guest, the in-house guest must register them at the main reception prior to the visit. Day visitors must be able to provide the in-house guest’s room number and full name to be let through by security. They are also required to present valid identification at the main reception. Lastly, in-house guest must collect the day visitors from the lobby and personally lead them up to their room."
+  utter_visit_14:
+    - text: "Our guest clinic is open from 9:00am – 10:00pm daily and have paramedic assistance available 24/7. The Marina Pharmacy is located in the West Tower, near ShuiQi Spa."
+  utter_visit_15:
+    - text: "Yes, we provide complimentary towels for all hotel guests. Towels can be collected from the cabanas at the pool, beach and Aquaventure Waterpark."
+  utter_visit_16:
+    - text: "Guests may either settle their bill a night before they check out or go directly to the front office by 12.00pm finalise their account. We also have an Express Check-Out option, which can be found in Atlantean booklet in your room. Guests are required to sign the form and pass by the reception to drop it at the Express Check-Out counter."
+  utter_visit_17:
+    - text: "You can request a late check-out at the time of booking, or request it on the day, however, it is strictly subject to availability and will incur an additional charge. Guest Rooms – AED 130 per hour per room Imperial Club Rooms and Suites – AED 190 per hour per room, including access to the Imperial Club Lounge From 9:00pm onwards, you will be charged for full day. You will need to approach the front desk and request a new key."
+  utter_visit_18:
+    - text: "Yes, there are many facilities that can be used on the day you check out. All guests are welcome to access Aquaventure Waterpark and The Lost Chambers Aquarium after 12:00pm. A pass is given at the Front Office at the time of check out. We also have the changing and shower facilities at the Aquaventure Waterpark from 10.00am until sunset. Guests with Imperial Club access may use the shower and changing facilities in the Imperial Club Hospitality Lounge after their check out on the same day."
+  utter_visit_19:
+    - text: "Simply dial “0” from your room to contact Guest Services and share your feedback during your stay. After your stay, a survey email will be sent to email address provided. Guests can also send their feedback by emailing dxb-feedback@atlantisthepalm.com."
+  utter_visit_20:
+    - text: "A copy of your room bill will be provided during check out. To request a copy of the bill after your departure, email dxb-callcenter@atlantisthepalm.com."
+  utter_visit_21:
+    - text: "Our Lost and Found desk is available 24/7 to assist. During your stay, you may dial '0' from your room; after your departure call +971 44260000 or email dxb-callcenter@atlantisthepalm.com."
+  utter_restaurant_1:
+    - text: "We have a range of family-friendly restaurants at Atlantis Dubai, including Gordon Ramsay’s Bread Street Kitchen and Bar, Ronda Locatelli for Italian cuisine, and our buffet restaurants Saffron and Kaleidoscope."
+  utter_restaurant_2:
+    - text: "For a romantic dining experience at Atlantis Dubai, we suggest award-winning Ossiano, with views of the Ambassador Lagoon, Nobu for Japanese-Peruvian cuisine in a sleek setting, Hakkasan for contemporary Cantonese, or Ayamna for an authentic Lebanese meal."
+  utter_restaurant_3:
+    - text: "Atlantis Dubai offers a range of brunches every Friday, including Dubai’s biggest party brunch at Saffron, an elegant Japanese brunch at Nobu, a dynamic Cantonese brunch at Hakkasan and a family-friendly brunch at Gordon Ramsay’s Bread Street Kitchen and Bar. "
+  utter_restaurant_4:
+    - text: "Most of the restaurants at Atlantis Dubai are open to guests of all ages, but please note the following age policies apply.Nobu, Seafire and Hakkasan: Family seating is available for children aged 4 years and above at 6:00pm and 6:30pm only (excluding Fridays at Nobu). After 7:00pm, children aged 10 and above are welcome. Ossiano: For dinner, children aged 11 years and above are welcome. All ages are welcome at Saturday lunch. Saffron Brunch: 21 years and above only. ID is required upon entry."
+  utter_restaurant_5:
+    - text: "The Half Board Package includes breakfast and dinner daily (excluding brunches and Aquaventure restaurants). Guests have a choice of a starter, main course and dessert from the a la carte menu, with the exception of signature dishes in the following restaurants. Restaurants and supplementary charges are subject to change without notice. "
+  utter_restaurant_6:
+    - text: "Smoking is not permitted inside the restaurants at Atlantis Dubai, however, guests are allowed to smoke at the bar at Wavehouse and in the designated areas on the restaurant terraces."
+  utter_restaurant_7:
+    - text: "The indoor dining areas of all restaurants at Atlantis Dubai are smoke-free zones."
+  utter_restaurant_8:
+    - text: "For your comfort, please note the following dress codes for restaurants at Atlantis Dubai. Hakkasan, Seafire, Bread Street Kitchen and Ayamna  Smart Casual dress code, with a minimum of tailored shorts, shirts with sleeves, closed shoes or sandals. Flip flops are not allowed. UAE national dress is welcome. Kaleidoscope, Saffron, Ronda Locatelli and Plato’s Casual dress code, with a minimum of tailored shorts, shirt with sleeves and any footwear is allowed. UAE national dress is welcome. The Edge and The Shore Casual dress code, with a minimum of shorts, shirts and any footwear allowed. UAE national dress is welcome. No swimwear or towels allowed in the evening. Food outlets in The Avenues Casual dress code, with a minimum of shorts, shirts and any footwear allowed. UAE national dress is welcome. No swimwear or towels allowed. Nobu  Smart casual dress code is recommended. Gentlemen are requested to wear long trousers or smart jeans. Minimum of shirts with sleeves, closed shoes or sandals. Flip flops are not allowed. UAE national dress is welcome. Ossiano  Smart Elegant dress code is recommended. Gentlemen are requested to wear shirts with a collar, long trousers or smart jeans and closed shoes (no trainers).  UAE national dress is welcome. The same dress code applies to eligible children dining in the restaurant."
+  utter_restaurant_9:
+    - text: "The following restaurants offer live entertainment. Kindly note that during the Holy Month of Ramadan, there is no live entertainment. The scheduled timing of the entertainment is subject to change without prior notice. Ayamna: Musicians entertain you with traditional Arabic performances, Wed – Fri, from 8:00pm. Ossiano: Enjoy a live vocal performance every evening from 8pm. Seafire: Sway the night away to the jazz numbers and swing tunes of The Swing Revue band. Monday, from 8:00pm."
+  utter_restaurant_10:
+    - text: "A cancellation policy will only be applied for group booking and it varies depending of the restaurant."
+  utter_restaurant_11:
+    - text: "The minimum age for drinking alcohol at Atlantis Dubai is 21 years of age."
+  utter_restaurant_12:
+    - text: "We offer Afternoon Tea at Plato’s daily, 2:00pm to 5:30pm.Packages:* Bronze: AED 150 per person including unlimited tea or coffee Silver: AED 299 per person including Bottomless Prosecco for 1.5 hours Gold: AED 940 per couple including a bottle of house Champagne (Perrier-Jouët Grand Brut) Blue: AED 200 per person including a signature cocktail For reservations, contact us at +971 4 426 1166 or  restaurantreservations@atlantisthepalm.com *Terms and conditions: Silver: Offer is valid for 1.5 hours Gold: Offer is valid for one or two people only, or multiples of two. Blue: The signature cocktail includes Mandarin Vodka, blood orange, rooibos and vanilla tea, top up with date wine."
+  utter_restaurant_13:
+    - text: "Minimum spend may apply in group bookings in the restaurants. Bars and restaurant bar serve on a first come first service basis and no minimum spend applicable. "
+  utter_restaurant_14:
+    - text: "Book online at atlantis.com/dubai.com/restaurants or contact us on +971 4 426 1166 or restaurantreservations@atlantisthepalm.com"
+  utter_restaurant_15:
+    - text: "You can view our menus online at atlantis.com/dubai/restaurants. You can also contact us at +971 4 426 1166 or send an email to restaurantreservations@atlantisthepalm.com"
+  utter_restaurant_16:
+    - text: "We have 23 restaurants, including 3 celebrity chef restaurants. Celebrity Restaurants Nobu, Ronda Locatelli and Bread Street Kitchen Signature Restaurants Hakkasan, Ossiano, Ayamna, Seafire Steakhouse, Kaleidoscope and Saffron and Wavehouse Casual Restaurants Plato’s, Poseidon Cafe, The Edge, The Shore, Asia Republic, Shawafel and TBJ."
+  utter_restaurant_17:
+    - text: "Atlantis caters our guest's dietary requirements including vegetarian. The below restaurants offer the widest variety of vegetarian options: Nobu Ronda Locatelli Ayamna Kaleidoscope"
+  utter_restaurant_18:
+    - text: "Our restaurant cater to lactose intolerance. We recommend making a reservation and informing the restaurant of your dietary requirement beforehand."
+  utter_restaurant_19:
+    - text: "Our restaurant cater to vegans, and all offer vegan options. Ronda Locatelli has a specialist vegan menu offering 40 vegan dishes."
+  utter_restaurant_20:
+    - text: "Our restaurants cater to gluten intolerance. We recommend making a reservation and informing the restaurant of your dietary requirement beforehand."
+  utter_restaurant_21:
+    - text: "We offer a complimentary cake/dessert with a message of your choice in certain restaurants with at least 24 hours’ notice."
+  utter_restaurant_22:
+    - text: "If you wish to arrange something special such as flowers, a special cake and pre-ordered beverages at any restaurant, please contact us at +971 4 426 1166 or restaurantreservations@atlantisthepalm.com"
+  utter_restaurant_23:
+    - text: "We offer catering in our resort’s meeting rooms and event spaces, as well as catering services for external events. "
+  utter_restaurant_24:
+    - text: "Casual restaurants such as Poseidon Cafe, The Burger Joint, Asia Republic, TBJ and Shawafel all offer a takeaway service. Ronda Locatelli, Asia Republic, TBJ and Shawafel are available for delivery on UberEats."
+  utter_restaurant_25:
+    - text: "Please note the following general guidelines during Ramadan. Restaurants and Aquaventure are usually not affected during Ramadan In room dining will be available at all times There is no entertainment during Ramadan such as live performance."
+  utter_restaurant_26:
+    - text: "Please be informed that Bars do not allow guest under 21 years old.  Children accompanied with adults are welcome in Plato’s."
+  utter_restaurant_27:
+    - text: "We hold an existing reservation for 15 minutes. If you will be late, please call us on +971 4 426 1166 to amend your reservation as per our availability. Please contact us at +971 4 426 1166 or restaurantreservations@atlantisthepalm.com."
+  utter_restaurant_28:
+    - text: "Guests who booked under our Half Board package are most welcome to dine in the restaurants not included in the package on a fully chargeable basis."
+  utter_restaurant_29:
+    - text: "Wavehouse 50% off selected drinks, daily 5:00pm – 7:00pm The Shore 50% off selected drinks, daily 5:00pm – 7:00pm Nobu 50% off selected drinks, daily 6:00pm – 8:00pm"
+  utter_restaurant_30:
+    - text: "Wavehouse Ladies get three free drinks, a Surf’s Up Wave Rider pass, 50% off bowling and a AED 100 voucher. Tuesday, 7:00pm – 11:00pm. Nobu Ladies get three free drinks and a special happy hour menu. Monday, 8:30pm – 11:00pm"
+  utter_dolphin_1:
+    - text: "The price depends on the type of experience and seasonality. Please contact us on +971 4 426 0000 or dxb-info@atlantisdubai.com to get detailed information. Online bookings can also be done through our website."
+  utter_dolphin_2:
+    - text: "All children under 12 years old must be accompanied by a participating, paying adult. For the Dolphin Meet & Greet and Dolphin Encounter there is no age limit and children 2 years old and below have complimentary access. For the Swim & Explore, participants must be a minimum of 8 years old and be confident swimmers and able to tread water. For the Dolphin Trek, participants must be a minimum of 8 years old and they do not need to be certified divers in order to participate in the experience."
+  utter_dolphin_3:
+    - text: "Yes, we offer preferential rates for all guests staying with us."
+  utter_dolphin_4:
+    - text: "Photos are available at an additional charge, the only experiences providing a complimentary photo is Dolphin Meet & Greet and Sea Lion Meet & Greet."
+  utter_dolphin_5:
+    - text: "The price includes an experience programme with our dolphins, same-day access to Aquaventure Waterpark, a locker for the duration of the experience, towels, juices after the experience and 25% off dame-day admission to The Lost Chambers Aquarium."
+  utter_dolphin_6:
+    - text: "For the Swim & Explore, participants must be confident swimmers and able to tread water. We offer Dolphin Meet & Greet and Dolphin Encounter for non-swimmers."
+  utter_dolphin_7:
+    - text: "The hotel pool and beaches are exclusively for hotel guests."
+  utter_dolphin_8:
+    - text: "The price depends on the type of experience and seasonality. Please contact us on +971 4 426 0000 or dxb-info@atlantisdubai.com to get detailed information. Online bookings can also be done through our website."
+  utter_dolphin_9:
+    - text: "All children under 12 years old must be accompanied by a participating and paying adult. Sea Lion Discovery is available for children 6 years old and above at a minimum height of at least 1.20m. Sea Lion Meet & Greet is available for all ages and children 2 years old and below have complimentary access."
+  utter_dolphin_10:
+    - text: "If you are arriving by car, please park your vehicle at Aquaventure Waterpark parking (turn right at first roundabout after exiting the tunnel leading to Atlantis Dubai). A shuttle will take you to the Aquaventure and Dolphin Bay Ticketing Plaza."
+  utter_dolphin_11:
+    - text: "Dolphin Bay & Sea Lion Point will make every effort to provide the necessary assistance for persons with special needs and/or physical impairment so that they can enjoy the experience, however under the EHS Marine Mammal Regulations of 2008 it is required that a primary attendant be present in the water throughout the experience."
+  utter_dolphin_12:
+    - text: "If you are pregnant and are interested in experiencing a dolphin or sea lion programme, please consult your physician. Please inform the Reservation Agents at extension 61030 once you are at Atlantis, The Palm of any medical conditions that could affect your participation."
+  utter_dolphin_13:
+    - text: "Cameras, jewellery, hair accessories or any loose accessory are not allowed in the water for the safety of our animals. You can purchase photos taken by our professional photographer. Observes with an Observer Pass can take photos for you."
+  utter_aqua_1:
+    - text: "Prices of tickets bought at Aquaventure Waterpark counter vary depending on the season. Prices online can be found on the ticket prices page https://www.atlantis.com/dubai/atlantis-aquaventure/aquaventure-waterpark/pricing"
+  utter_aqua_2:
+    - text: "For latest operating hours for Aquaventure Waterpark - visit our FAQ page (Closing time subject to change depending on the season)."
+  utter_aqua_3:
+    - text: "For VIP experience please visit the VIP Premier Experiences counter at the Aquaventure Ticketing Plaza. You can book one of our Cabanas and we also offer a Fast Track Pass which will allow guests immediate access to the water slides and rides."
+  utter_aqua_4:
+    - text: "Small lockers starting from AED 55 and large lockers starting from AED 85"
+  utter_aqua_5:
+    - text: "Towels starting from AED 35 per towel. A locker and towel combo starting from AED 85.."
+  utter_aqua_6:
+    - text: "If you are arriving by car, please park your vehicle at Aquaventure Waterpark parking (turn right at first roundabout after exiting the tunnel leading to Atlantis Dubai). A shuttle will take you to the Aquaventure Ticketing Plaza."
+  utter_aqua_7:
+    - text: "Food and drinks from outside are not allowed but baby food and water are permitted."
+  utter_aqua_8:
+    - text: "You must be a minimum of 12 years old to access the waterpark alone."
+  utter_aqua_9:
+    - text: "We recommend to coming at 10:00am to be able to enjoy all the facilities."
+  utter_aqua_10:
+    - text: "Yes, if you buy the Aquaventure Super Pass."
+  utter_aqua_11:
+    - text: "Board shorts, Speedos, one and two piece swimsuit, burkinis, and rashguards are the only acceptable types of swim attire for Aquaventure Waterpark.For safety, the following are NOT PERMITTED to be worn:Abayas, sarees, long shirts, long trousers and jeans, underwear, cotton shorts, button ups or anything you would normally wear outside of water, any sheer or see through items.Please observe and respect local cultural sensitivity.All young children MUST wear swim diapers when in and around the water.Aquaventure management has the right to remove guests from the attraction/property for any swim attire that is deemed to be inappropriate. No refunds or discounts will be given to guests whom are unable to ride the slides due to inappropriate swim attire."
+  utter_aqua_12:
+    - text: "If I bring my nanny, do I need to pay for them too Yes, all guests who enter the facility are required to pay the full price."
+  utter_aqua_13:
+    - text: "Yes, baby strollers and prams are allowed."
+  utter_aqua_14:
+    - text: "Yes, Aquaventure waterpark welcomes all guests including those with disabilities."
+  utter_aqua_15:
+    - text: "Pregnant women are allowed into the waterpark, however many of the slides are not recommended for pregnant women.  "
+  utter_aqua_16:
+    - text: "Selfie sticks or other extension devices are not permitted on any rides."
+  utter_kids_1:
+    - text: "A high energy, supervised activity program for children aged 4 – 12 based on themes of Play, Create, Explore & Marine Education."
+  utter_kids_2:
+    - text: "Atlantis Kids Club is open 10:00am – 5:30pm daily and offers two different adventures for children."
+  utter_kids_3:
+    - text: "Morning Adventure – AED 160 per child Afternoon Adventure – AED 160 per child "
+  utter_kids_4:
+    - text: "Currently, theme nights are not offered due to COVID-19 restrictions and will resume once restrictions are lifted. "
+  utter_kids_5:
+    - text: "Kids Club is designed for children ages 4  – 12 (proof of age is required on initial visit)."
+  utter_kids_6:
+    - text: "Children less than 4 years old would need to be with one of our trained babysitters for one-to-one care (Babysitting fees and Kids Club admission fees apply – and subject to availability of babysitter)."
+  utter_kids_7:
+    - text: "Children in diapers are more than welcome to attend Kids Club; however they will need to be assisted by one of our trained babysitters (babysitting fees and Kids Club admission fees apply – and subject to availability of babysitter)."
+  utter_kids_8:
+    - text: "Meals are unfortunately not provided, so children will need to have eaten breakfast, lunch or dinner prior. Healthy vegetable sticks are offered mid-session, and regular water breaks take place. ."
+  utter_kids_9:
+    - text: "Healthy snacks are provided to children once in every session. Water is available anytime."
+  utter_kids_10:
+    - text: "Kids Club is an adult-free zone, due to our strict child safety and security policy parents and nannies will not be permitted in the facility. If you require one to one supervision during the Kids Club activities, you can book one of our trained babysitters to accompany your child. Please contact Kids Club directly if there are special considerations for your child. Kids Club does welcome parents for a tour of the facility daily from 5.30pm – 6pm. "
+  utter_kids_11:
+    - text: "Parents can visit the Kids Club for a guided tour daily between 5.30pm – 6pm. "
+  utter_kids_12:
+    - text: "We provide babysitting services for hotel guests within the resort property. All bookings are required with a minimum 24 hours’ advance notice. You can contact Atlantis babysitting at  kidsclub@atlantisthepalm.com for more information about pricing and ratio."
+  utter_kids_13:
+    - text: "Currently, we are unable to host Kids Club birthday parties due to COVID-19 restrictions and will resume once restrictions are lifted. "
+  utter_kids_14:
+    - text: "Atlantis Kids Club is an adult free zone; however parents are welcome to join for the last 30 minutes of the birthday party for the cake cutting ceremony."
+  utter_kids_15:
+    - text: "The Zone is a hangout zone for teenagers aged 13 – 17."
+  utter_kids_16:
+    - text: "The Zone offers access to iMac computers, video games, movie lounge and a dance floor. We also arrange group games and activities during sessions."
+  utter_kids_17:
+    - text: " The Zone is open daily from 10:00am – 5:30pm and in peak holiday season is extended to 10:00am – 10:00pm. Please see website for updated opening hours. We’re open to teenagers aged 13 – 17."
+  utter_kids_18:
+    - text: "The Zone is an adult-free zone."
+  utter_kids_19:
+    - text: "The Zone is free of charge."
+  utter_kids_20:
+    - text: "Meals are unfortunately not provided, so teens will need to have eaten breakfast, lunch or dinner prior. Water is available anytime."
+  utter_kids_21:
+    - text: "Soft Drinks are available for purchase, and water is available anytime. Snacks are currently not available for purchase."
+  utter_kids_22:
+    - text: "Children can either do a room post (as per parent authorization on the registration form) or pay in cash. Receipts are available."
+  utter_kids_23:
+    - text: "Currently, we are unable to host birthday parties at The Zone due to COVID-19 restrictions and will resume once restrictions are lifted."
+  utter_spa_1:
+    - text: "ShuiQi Spa is open from 9:00am  – 9:00 pm and the Fitness Center is open from 6:00am  – 9:00pm."
+  utter_spa_2:
+    - text: "The Fitness Centre is available to all guests. Only people paying for spa treatments can access the spa facilities."
+  utter_pool_1:
+    - text: "We offer non-motorized water sports including kayaking and stand up paddle-boarding. We also offer boat tours. For bookings, email concierge@atlantisthepalm.com or visit our Concierge Desk in the Grand Lobby."
+  utter_pool_2:
+    - text: "Our pools are open 8am – sunset."
+  utter_pool_3:
+    - text: "Lifeguards are present for our guest’s safety. Guests are requested to follow the safety instructions of the lifeguards at all times; otherwise they may risk injury to themselves or others."
+  utter_retail_1:
+    - text: "No, but you can find waterproof mobile phone covers at our retail stores."
+  utter_retail_2:
+    - text: "Yes, Marina Pharmacy in the West Tower of the resort. We also have a guest clinic, open from 9:00am – 10:00pm. Paramedic Assistance is available 24/7."
+  utter_retail_3:
+    - text: "Yes, we have a number of souvenir shops in the Avenues and kiosks in Aquaventure."
+  utter_retail_4:
+    - text: "Yes, you can buy swimwear at a range of retails stores at The Avenues."
+  utter_retail_5:
+    - text: "Tickets are AED 20 one way, AED 30 return."
+  utter_retail_6:
+    - text: "The monorail runs from 9am until 10pm, daily."
+
 session_config:
   session_expiration_time: 60
   carry_over_slots_to_new_session: true