Datasets:

Coldog2333

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super_dialseg

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[ "sdfsf", "So you want to register a car while you are out of the state?", "Yes, that's right.", "O.k., no problem. You can do this process by mail. You just need to apply for a new york state registration and tittle certificate from outside of new york.", "I have my leased vehicle. Where do I register my vehicle?", "Your vehicle must be registered at the DMV office. Be sure to complete the Document Guide to find out which documents that you will need to bring with you.", "Do I need to provide proof of insurance?", "Yes, you will need to provide your current NY State Insurance ID card.", "What do I need to provide proof of authorization by the leasing company to register my vehicle in NY?", "You will need to provide a letter from the leasing company that gives you permission to register the vehicle in NY, a power of attorney from the leasing company that authorizes you to register the vehicle, and the leasing company officer's signature in box 3 on the Vehicle Registration/Title Application.", "How do I find out more information about this topic?", "You can view more information about vehicle registrations on our website." ]

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[ "Hello, I need some assistance on registering a vehicle out of state.", "Of course. Do you want to register the vehicle while being outside of New York State then?", "No, this is not related to NY.", "Do you want to register a vehicle while being out of state?", "Yes, while being out of state in general. Not just outside NY.", "When you register a vehicle while being out of state, you should allow 6 weeks for your registration documents to arrive by mail, and allow 90 days for your title certificate to arrive.", "May I ask another question about obtaining a New York State driver's license? What will I require?", "New York State Driver's License and Permit", "and How do I register a leased vehicle?", "The dealership normally registers the vehicle for you by providing all the evidence and your registration request to the DMV. In this case, you don't need to do anything else", "What happens if I don't pay New York State sales tax to the leasing company?", "in that case please provide your lease, and the complete Statement of Transaction {Sales Tax Form} PDF in the New York State Department of Taxation and Finance DTF-802. You must pay New York State sales tax at the DMV office on any lease payments if the leasing company or dealer did not collect the sales tax.", "What happens if I don't pay New York State sales tax to the leasing company?", "In that case, please provide your lease and the full PDF of the Transaction Statement {Sales Tax Form} at the New York State Department of Taxation and Finance DTF-802. You must pay New York State sales tax at the DMV office on any lease payments if the company or the leasing dealer did not collect the sales tax." ]

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[ "Hey there. I'm about to d a important business trip out the state, but I still need to register a car, what can I do about it?", "Are you interested into register a vehicle while you are outside of the New York State?", "I won't like to do it, from outside, but I can't avoid it, so yes.", "o.k., no problem. This process can take a while, do you know the times?", "Not really, that's part of the information that I'm looking for.", "Are you familiar with the use of the express mail?", "Not too much, but If I have to, I can use it.", "Do you want to get your registration send to a new address different from the one on your registration document?", "Yes, I would like to.", "alright. You'll need to include a separate note with your vehicle registration and clearly print the alternative address.", "Do you have any doubt?", "Yes, I still have some.", "If you do that, the dmv will print the alternative address on your registration document.", "Do I require insurance to register my vehicle? And if so, what should I do if I already have insurance and want to register my vehicle? Should I do it or does the insurance company make my job easier?", "Once you have your insurance, the insurance company must show proof of insurance.", "I need information about the vehicles I purchased from the dealers. I'm not sure how to file?", "Go to the department of transportation." ]

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[ "Hey, hi. I need to get some information related to register a car while I'm out of the state, please.", "Sure, no problem, we are here to help you. Are yo still in the NY state?", "Yes, at this moment.", "Alright, you can try o do it while you still here. Or you can can apply for a registration by mail once you be out the state. ", "Is it possible if someone else will surrender the plate on my behalf, and if so, what would I need after that?", "you just have to make sure that the other person gives you the FS-6 T receipt for your records.", "What about refunds. will I get a refund for my surrenderd plate?", "That depends. You can check the section \"registrations refunds for surrendered plates\" for more info about that ", "In case I need to surrender my plate temporarily, can I do it?", "Yes, you can. There's more info about this in the section \" special procedures to surrender plates for a season - temporary surrender of plates\"", "How should I mail my plate so I can get the FS-6 T receipt?", "You should send the plate via registered or certified mail and request a return receipt, that way you can be notified by the US Postal Service that we received the plate." ]

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[ "Can I have these icons removed from my DMV photo document?", " Yes. You may contact the agency Parks or DEC that issued the lifetime license , privilege or credential to request they notify DMV to remove the icons ", "you want to remove them through a visit to a DMV office", "yes", "you will be required to pay the amendment fee as required by the Vehicle and Traffic Law $ 12.50 for driver licenses / permits and $ 5.00 for non - driver identification cards ", "Besides that, do you have to pay something else?", "for now that's what you have to pay", "For Empire passport and navigation security certificate holders with whom should I contact", "contact Parks via their website : www.parks.ny.gov", "If I don't have an improved document", "it is located above the box with the wording, \" I hereby make an anatomical gift \"", "What licenses can be added to my photographic document issued by the DMV?", "Only lifetime purchased licenses , privileges or certifications may be added to the NY State DMV issued photo documents - annual licenses can not be added " ]

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[ "Hi, could you tell me what do I need to bring to the New York State DMV office to show as proof of my license?", "of course Bring to the New York State DMV office the original sports license, privilege or certification document issued to you by the New York State Office of Parks, Recreation and Historic Conservation or the State Department of Environmental Conservation New York and a completed Permit Application, Driver's License or Driverless Identification Card pdf MV-44. Bring your DEC issued Lifetime Sportsman license", "Do you want to add the Lifetime Sportsman license icon to your photo document?", "Yes", "ok just bring your DEC issued Lifetime Sportsman license and we will gladly do it", "How long will it take to get my new photo document with the icons?", "It may take approximately 2 weeks for you to receive your photo document in the mail.", "And then Can I remove these icons from my DMV photo document if I want to?", "Yes. You can contact the Parks or DEC agency that issued the lifetime license, privilege, or credential to request that they notify DMV to remove the icons. There are no fees associated with these requests.", "What happens if you chose to print the icons at the next renewal?", "If you chose to print the icons at the next renewal of your document, you will receive your photo document with the icons after you renew your photo document.", "Are there any additional charges for adding icons to my DMV photo document?", "There are no additional fees if you request that the icons be added at the time of the renewal of your photographic document." ]

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[ "What do I need to bring to the NY State DMV office to show as proof of my lifetime sporting/recreational license, privilege or certification?", "Bring to the NY State DMV office the original sporting license , privilege or certification document that you were issued by NY State Office of Parks , Recreation and Historic Preservation or NY State Department of Environmental Conservation and a completed Application for Permit , Driver License or Non - Driver ID Card pd", "you would like to add the icon for the Lifetime Sportsman License to your NY State DMV issued photo document?", "yes", "bring your Lifetime Sportsman license issued by DEC", "What if I don t receive my new photo document with the icons? ", "If it has been more than 2 weeks since you requested your photo document with DEC or Parks", "not", " For Boating Safety Certificate and Empire Passport holders?", "yes", "contact Parks via their website : www.parks.ny.gov", " Is there an additional fee to have icons added to my DMV photo document?", "you will be required to pay the amendment fee as required by the Vehicle and Traffic Law $ 12.50 for driver licenses / permits and $ 5.00 for non - driver identification cards ", " If you want to add the Boating Safety Certificate icon", "bring your Boating Safety Certificate issued by NY State OPRHP , the United States Coast Guard , the Power Squadron or the United States Sailing Association" ]

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[ "Hello I need information about Should I add these icons to my DMV photo document?", "do not", "and is the icons optional?", "yes i want to know", "Most icons are optional to have the icons displayed on your New York State DMV photo document. However, you must have the Lifetime Empire passport on your New York State DMV photo document; there will be no other proof that you have this credential.", "What do I need to bring to the New York State DMV office to show as proof of my lifetime sports / recreation license, privilege, or certification?", "Bring to the New York State DMV office the original sports license, privilege or certification document issued to you by the New York State Office of Parks, Recreation and Historic Conservation or the New York State Department of Environmental Conservation and a completed Permit Application, Driver's License or Driverless Identification Card pdf MV-44.", "Where can i get more information?", " www.dec.ny.gov", "Can I remove these icons from my DMV photo document?", "Yes. You can contact the Parks or DEC agency that issued the lifetime license, privilege, or credential to request that they notify DMV to remove the icons. There are no fees associated with these requests.", "What should I do When removing icons through a visit to a DMV office?", "do not" ]

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[ "do I need to have icons on my license?", "No, for most of the icons it is optional to have the icons displayed on your NY State DMV photo document. ", "Do you have icons displayed on your NY State DMV photo document ?", "no, can I ask something else", "Unfortunately, no relevant information is found.", "how can I get a boating safety icon?", "You need to bring your Boating Safety Certificate issued by NY State OPRHP , the United States Coast Guard , the Power Squadron or the United States Sailing Association.", "Btw, do you know about DMV? What should I do to get faster service?", "make a reservation online before visiting offices in New York City , Westchester , Nassau , Suffolk , Rockland , Onondaga , Monroe or Albany Counties", "how are the written tests", " study the NY State Driver 's Manual and take the practice tests", "Do you want to know how much you need to approve?", "yes", " you must get at least 14 of the 20 multiple - choice questions correct" ]

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[ "Am I required to have the adventure icons added to my DMV photo document? ", "It is optional, not a requirement to have the icons displayed on your NY State DMV photo document. ", "Would you like to have the icons on your DMV photo document? ", "I was asking whether the icons were optional to have or if they were required. ", "You must have the Lifetime Empire Passport displayed on you NY State DMV photo document as it is the only proof that you have this credential. The other icons are indeed optional. ", "What if I do not receive my new photo document with the icons if I do choose to have them added after I complete my boating safety certificate? ", "If it has been more than two weeks since you requested your photo document with DEC or Parks, you can contact Parks through their website - www.parks.ny.gov.", "How long should it actually take to get my new photo document with the icons added onto it? ", "If you paid the fee to request the icons be added to your photo document you can get them immediately. ", "What is the fee to have the icons added to a non-driver identification card? ", "Did you opt to have the icons printed at your next document renewal? ", "I did not. " ]

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[ "About how much time does it take to get my new photo document with the icons?", "Did you paid the fee to request the icons be added the photo document immediately?", "No I haven't paid the fee yet.", "Did you opt to have the icons printed at your next document renewal?", "No, I did not opt to have the icons printed at my next document renewal.", "Unfortunately, no relevant information is found.", "How much does it cost to have the icons added prior to renewal?", "You would have to pay $12.50 for driver licenses/permits and $5 for non-driver id cards.", "What can I add icons for?", "You can add icons for lifetime licenses/privileges/certifications such as Sportsman, Boating Safety, Small/Big Game, Fishing, Bow Hunting, Muzzle Loading, Trapping, and Empire Passport; annual licenses cannot be added.", "Would I be able to get the icons removed if I do not want them any more?", "Yes, you would have to contact the agency Parks or DEC that issued the lifetime license, privilege or credential to request they notify the DMV to remove the icons, of course, with a fee." ]

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[ "I need to have an adventure license icon removed from my Driver License.", "You will need to contact the agency, Parks, or DEC that issued the lifetime license, privilege, or credential and request that they notify DMV to remove the icon. ", "Will you be doing this through a visit at a DMV office?", "Yes. I probably will be.", "In that case, you will be charged an amendment fee as required by the Vehicle and Traffic Law. It will be $12.50 for driver licenses or permits and $5.00 for ID cards.", "How do I have an icon added to my driver license?", "You have two options to accomplish this. You can go online to the New York State website or visit a New York State DMV office and present the required proof.", "After I have the icon added, how long will it take to get my new Driver License with the added icon?", "Did you pay the fee to request the icon be added to your driver license immediately?", "No, I didn't.", "Did you opt to have the icon put on your driver license when you renew it?", "No, I don't remember doing that." ]

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[ "Hello I need information about paying the suspension termination fee", "A suspension means that your driver's license or driving privilege is taken away for a period of time before it is returned.", "and how many types of suspensions are there?", "There are two types of suspensions.", "and for what reasons do they suspend?", "Common reasons for definitive suspensions are\n  did not have automobile liability insurance\n  have been convicted of an alcohol or drug influence cargo driving", "I see. I might ask a follow-up question about the various forms of suspensions. FML, you're amazing. What happens if I don't react to a moving violation in New York?", "Drivers from any state, except those from the six states listed above, will have their driver licenses suspended in their own state for failure to answer a moving violation in New York State.", "Well, for how long will my license be suspended? I don't know why I am even asking, my license is going to be revoked anyway.", "Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket.", "But wait, what if all this happened OUTSIDE of NY?", "he New York State DMV does not record out-of-state convictions of moving traffic violations of New York State non-commercial licensed drivers, except for traffic offenses committed in the provinces of Ontario and Quebec in Canada." ]

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[ "Hello I need information about Payment of termination fee for suspension", "A suspension means that your driver's license or driving privilege is taken away for a period of time before it is returned. There are two types of suspensions.", "If the effective date of your suspension order is before July 6, 2009, what proceeds?", "If the effective date of your suspension order is before July 6, 2009, the suspension termination fee is $ 25. An indefinite suspension means your driver's license or driving privilege was taken from you because you didn't do something. .", "and what is a definitive suspension?", "A final suspension has a clear start and end date. The suspension termination fee for a definitive suspension is currently $ 50 2, unless the suspension was for violating New York State's zero tolerance alcohol law.s The suspension termination fee for this offense is $ 100.", "and how long will my license remain suspended?", "Your driver's license or driving privilege will remain suspended until you comply with the instructions in your suspension order.", "What are the requirements if I want to request records about the standard driving by mail?", "Please send\n a complete request for DMV records in PDF MV-15\n a photocopy of your proof of identity", "Another concern I have is about the suspension termination charge and where I can pay it?", "You can pay the suspension termination fee at the office or offices shown in your suspension order.", "and how many types of suspensions are there?", "There are two types of suspensions.", "and can i pay by mail?", "In some cases only, you can pay by mail.", "Can you mail in the suspension termination fee?", "Yes", "you will find more instructions on how to do it in your suspension order" ]

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[ "because you have to pay the suspension termination fee", "A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions", "which is a Definite suspension", "A definite suspension has a clear beginning and end date . 1 The suspension termination fee for a definite suspension is currently $ 50 2 , unless the suspension was for breaking the NYS Zero Tolerance alcohol law . The suspension termination fee for this offense is $ 100 .", "Where do I get customized plates and how do I order them?", "We have sports plates and many other categories. You can browse our collection of picture plates online. Some of our picture plates can be personalized.", "can I call and get one with the wheelchair symbol?", "Yes, just call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday.", "can I do it online?", "You can order personalized plates online unless you want personalized plates for people with disabilities that have the Universal Symbol of Access. ", "Did you want to order a regular plate without the Universal Symbol of Access online?", "yes", "To order online you must have a valid New York State vehicle registration in the passenger, commercial or motorcycle registration class that does not expire within 60 days. The mailing address on your vehicle registration record must be your current mailing address.Your vehicle registration record must match your current name if your name has changed, and we can help you with other information as you proceed" ]

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[ "I need help with a license suspension", "A suspension means your driver license is taken away for a period of time before it is returned. ", "I know what it means. Now tell me how I can proof that my license is not suspended anymore?", "You can order a certified copy of your driving record so you can proof that DMV removed your suspension, ", "ok good , now, i'm 18 years old, with respect to presenting and taking a practical exam, is there a problem with the age?", "Just to verify, Are you under 18 years old?", "Yes i am under 18 years old", "After you get your learners permit you have to wait 6 months. Then you can schedule your road test", "What happens if i am late for my test?", "We would prefer you are on time, if you are late you may need to reschedule ", "What if a test may be cancelled due to weather or road conditions?", "For your convenience check the DMV cancellations beforehand to find out if you may need to reschedule ", "What happens if I fail my test?", "It is not uncommon for someone to fail the test. We are available to answer your questions and work with you so that your nest test is a success. " ]

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[ "Hi. I'm searching some information related to how to pay a suspension fee.", "Sure, no problem. A suspension means your driver license or privilege has be taken away for a period of time before it is returned.", "Great. Can I pay this fee online, or I need to go in person to a office? ", "Yes, you can pay online. You just will need to provide your name or dmv id number client id number.", "I can pay the suspension fee before the suspension period is over, right?", "Yes, you can do do that. Once is done, we will send your license within 3 business days after the suspension period ends.", "I understand. May I ask another question about getting an accident report? Will I be able to find access to accident reports that I have already purchased online?", "Yes, you can do that.", "Once I get access to the report what will I be able to do?", "You'll be able to access to the reports again, enter the confirmation number displayed during the report purchase transaction and emailed to you in the transaction confirmation.", "I can get access to to the dmv records?", "Yes, you can access to them too.", "This process can be done by mail too, right?", "Yes, you can do this process through mail, but you'll need to pay a search fee of $10.00 and additional report fee of $15.00 for each accident report that you order by mail. The cost is less when you order your accident report online." ]

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[ "Hello I need information about Suspension Termination Fee Payment", "A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions", "And after I pay, will my license be restored?", "Your payment does not guarantee that we will restore your driver's license. There may be other problems with your registration. It is your responsibility to know if your driver's license or driving privilege is valid before driving a motor vehicle.", "Another point to consider is the regular and lifetime abstracts sent by mail. What would I need if I want to order one by mail?", "If you wish to obtain your abstract by mail, you'll need a completed Request for DMV Records PDF [ 11 ] MV-15 and a photocopy of your proof of identity.", "I'd like to ask about suspension termination fee.", "A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions. Definite suspension. definite suspension has a clear beginning and end date. 1 The suspension termination fee for a definite suspension is currently $50 2, unless the suspension was for breaking the NYS Zero Tolerance alcohol law. The suspension termination fee for this offense is $100. What is the definition of a permanent suspension?", "and can i pay by mail?", "In some cases only, you can pay by mail.", "How do I know if my license was mailed?", "Once you pay the suspension termination fee, please wait 3 business days after the suspension period ends and then use our photo ID submission status service", "do you have a definitive suspension?", "do not", "Unfortunately, no relevant information is found.", "and how much must be paid if the effective date of your suspension order is before July 6, 2009?", "suspension termination fee is $ 25.\n An indefinite suspension means your driver's license or driving privilege was taken from you because you didn't do something. Your driver's license or driving privilege will remain suspended until you comply with the instructions in your suspension order." ]

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[ "Hello I need information about How to Pay Suspension Termination Fee", "A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions.", "How many types of suspension are there?", "There are two types of suspensions.", "Okay, I'll look into it. Listen, I went for it myself, but I was curious for the sake of a friend. Where she can find more information about the pre-licensing certificate?", "Very simple. Just need to tell her to check the Prepare for your Road Test document. There she'll find out all the info she wants to know, as the fee she must pay, for example.", "Thanks, i'll tell her. uh, i don't want to think about it, but, what happens if i fail may test?", "I understand your concerns. In that case, you'll be able to keep using your learner permit until you get another road test.", "Ok ,but what if my permit expires before that? Can i get a new one and not miss my test?", "Yes, you must get a new one before your new road test. You should check Get a learner permit for more info about it." ]

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[ "how Pay suspension termination fee?", "A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions", "how is he Pay online", "How to pay a final suspension online?", "yes", "your name or DMV ID Number Client ID Number from your NYS driver license , learner permit or non - driver photo ID card see sample driver license", "By the way, to obtain the Identification of non-driver of reduced fee or 'No fee', What documents should I bring and present at the DMV?", "You must bring an original copy of proof of your eligibility to get a reduced fee.", "What is my fee if I receive Supplemental Security Income SSI and I am 60 years old?", "If you are 60 years old,, your fee is $ 6.50.", "I am somewhat busy and prefer to renew my Standard by mail. There is a problem with that?", "If you renew by mail, your new ID will show: \"NOT FOR FEDERAL PURPOSES\"." ]

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[ "as I request at the DMV office if I also want to change to an enhanced or REAL ID", " If you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status ", "what else do i need to do?", "Unfortunately, no relevant information is found.", "how can i use the mail", "Sends a completed Application for Permit, Driver License or Non - Driver ID Card pdf MV-44", "If you requested that the veteran indicator be added to your non-driver license, permit, or identification and you were charged a document fee", " you are entitled to a refund for the fee", "if I am a qualified US military veteran who was honorably discharged I can get", "you can have the word \" Veteran \" printed on the upper left hand of your photo document . There is no additional fee for the veteran status designation on your document, but all regular transaction fees will apply ", "if i need a refund", "A law has been enacted that permits us to refund a fee paid by a veteran in order to place a veteran indicator on their DMV document . You do n't need to request a refund or visit a DMV office .", "what are the crosses to demonstrate an honorable discharge", "U.S. Border Crossing from Canada , Mexico and some Caribbean countries" ]

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[ "I'm a veteran and I need information about obtaining a REAL ID license.", "Have you yet applied for a REAL ID?", "No, I haven't yet.", "Unfortunately, no relevant information is found.", "Will I have to pay to have the Veteran indicator added to my license?", "No, you are not required to pay a fee. If, by chance, you are charged a document fee, you are entitled to a refund.", "Can I change my license to a REAL ID and add my veteran status online?", "No, this has to be done at a DMV office.", "If I'm charged the fee for putting my veteran status on my license, how do I get the refund?", "If you are charged a fee, you will receive a letter and a refund check from NY state.", "Where will the veteran indicator be placed on my license?", "The Veteran indicator will be placed on the upper left hand corner of your license." ]

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[ "How do I send the application for Veteran status designation by mail?", "You would have to send a completed Application for Permit, driver license or non-driver ID card.", "Did you apply to have the Veteran Indicator added to your license, permit or non-driver ID and charged a document fee?", "No, I was not charged a document fee.", "Unfortunately, no relevant information is found.", "What if I want to change my standard license to a REAL ID while adding my veteran status?", "You would have to come into a DMV office for that change.", "Another question about my request on DMV, what happens if I don't have any letterhead?", "You can send the request on your monthly statement.", "and can I write a check with the outstanding balance?", "of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.", "What do I do if I am interested in subscribing to this service?", "you must download and complete these forms" ]

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[ "Hello, I would like to know if I must submit proof of an honorable discharge to submit an application?", "want to know what the acceptable tests are?", "and can i request by mail?", "of course you can Submit a full Permit Application, Driver's License or Driverless ID card pdf MV-44", "When requesting your veteran indicator, was I charged a fee?", "do not", "Unfortunately, no relevant information is found.", "What should I do if I was discharged before January 1, 1950?", "use an honorable discharge form WD AGO 53, WD AGO 55, WD AGO 53 - 55, NAVPERS 553, NAVMC 78PD or NAVCG 553, or an \"Enlisted Separation Document", "Now I'd like to ask a completely unrelated question. Could you tell me what are the insurance requirements a TNC driver needs?", "Sure. TNC companies will ensure that TNC drivers understand and have the required insurance.", "Are you interested in being a TNC driver?", "Yes, I'm very interested", "In that case, contact a TNC you are interested in working with" ]

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[ "I want to get an ID card that has the word VETERAN on it, so what do I have to show to let you know I'm a veteran?", "We accept a U.S. Department of Defense Form DD-214 that indicates an honorable discharge. If you don't have one I can tell you what other documents we accept as proof.", "will I have to keep proving my service everytime I have to do business with the DMV?", "After you receive the veteran designation, it will automatically be on all of your future DMV documents when you replace or renew.", "Where can I find more details about it?", "Just click more info for the other details or informations.", "Wow, now that is a great topic. Can you suggest another topic?", "Yes. More Info.", "That just blows my mind. Let's talk about more information then. What if my license is expired? What can I do about that?", "You can renew if the facility certificate or Inspection Station license expired within the last six months.", "Can I also renew a license before it expires? In advance?", "Yes. You can renew it if the facility certificate Inspection Station license will expire within the next 60 days.", "Great. What do I need to renew it online?", "To renew the license online, you must have the Facility Number from your Business Certificate and the Validation Number from your Business Certificate, for example." ]

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[ "I want help with the new IDs and I want 'veteran' added to it", "Okay, so you have a Standard license and want to change to a REAL ID or Enhanced license and you want to add your veteran status?", "I don't have a drivers license just an ID", "Unfortunately, no relevant information is found.", "Do we get a refund for the fee you charge when we get our license?", "Yes, if you applied to have the Veteran Indicator added to your license and were charged a document fee, you are entitled to a refund for the fee.", "So you charge us then we submit a request for a refund?", "You won't need to request a refund. Each eligible customer will get a letter and refund check from New York State.", "can I use an NA form 13038 to prove I'm a veteran so I can get my veteran license?", "Yes, we accept a Certification of Military Service, NA FORM 13038, that indicates a discharge that is either \"honorable\" or \"under honorable conditions\" as proof.", "why are you giving refunds on the license fees?", "A law was enacted that permits us to refund a fee paid by a veteran when they received a veteran indicator on their DMV document. " ]

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[ "I want to get more information before I go to the DMV and get the Veteran label on my new license", "Do you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status?", "no, don't need the enhanced or real anything I just want a license that has the veteran label on it", "Unfortunately, no relevant information is found.", "and I want to know who you are giving refunds to for the veteran licenses, can I get one?", "If you applied to have the Veteran Indicator added to your license, permit or non-driver ID and were charged a document fee, you are entitled to a refund for the fee", "did you overcharge them and are now giving refunds?", "A law has been enacted that permits us to refund a fee paid by a veteran when they had a veteran indicator placed on their DMV document.", "how do I know if my license is standard, enhanced, or real ID?", "If your license was issued before October 30, 2017 and is not Enhanced, you have a Standard document.", "can I ask for the enhanced ID online?", "If you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status, you will have to go to a DMV office." ]

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[ "Hey, how you doing?. I heard that you can get your veteran status printed on your license. How come?", "Indeed, you can have that. All you need to do is to provide proofs that you has been honorably discharged. You can use Form DD-214 from U.S. Department of Defense.", "That's great. Is there any charge or fee to pay if i do this?", "Not at all. I you apply and were charged a document fee, then you're entitled to a refund for the fee you paid.", "I see what you mean. I'd like to ask you another question. Is it also possible for me to pick up Lyft passengers in NYC?", "No, not unless you are separately authorized by the New York City Taxi & Limousine Commission", "what do I need to work for a rideshare here in NYC?", "You can contact one of the New York State licensed TNC companies ", "could I pick up Lyft customers in a taxi cab?", "No, the TNC Act prohibits taxis from being used as TNC vehicles. ", "what kinds of insurance would I need if I'm working for a ridesharing company?", "The TNC company you work for will help you with the required insurance.", "Are you interested in becoming a TNC driver or just looking for information?", "no, just want to know more but maybe someday if I need a job" ]

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[ "I have some questions about obtaining a REAL ID.", "Will you be adding a veteran status to your REAL ID?", "Yes, I will be.", "Great. You will have to apply for this at your local DMV office.", "What do I need to bring with me?", "You will need to bring your proof of honorable discharge and proofs of identification. ", "I was charged a document fee when I applied to have the Veteran Indicator put on my license, do I have to pay again?", "No. Not only will you not have to pay another fee, you qualify for a refund of the original fee.", "I'm still curious to learn more about the DMV. Is it possible for me to take the Escort driver Certification exam at any office that offers this service?", "Every office that provides the certification test will have it indicated in the \"Office Hours\" area for that particular office" ]

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[ "hello I need information about Fees for a learner's permit and driver's license", "The fee for your first New York State license or driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live.", "do you live in the MCTD", "Yes", "Residents of which counties must pay the MCTD fee for the Metropolitan Public Transportation District?", "between counties are the Bronx, Kings Brooklyn, New York Manhattan, Queens", "What kind of license can non-New York residents get?", "You can drive in New York State with a valid driver's license from another state or country. You do not need to apply for a New York State driver's license unless you become a New York State resident.", "and would you need to have an international license?", "If you have a driver's license from another country, you don't need to have an International Driving Permit, but it is useful. The permit verifies in multiple languages that you have a valid driver's license. Police officers who cannot read the language of their foreign driver's license will be able to read the permit.", "and what if my license was issued outside the US?", "You must apply for a new original New York State driver's license at a DMV office. See Get a driver's license", "What if I have a New York State learner's permit or one issued in another state?", "must follow New York State permit restrictions", "and consider themselves the students, residents of new york?", "Students from other states or from other nations who attend school in New York State are not normally considered residents of New York State." ]

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[ "can you give me information about the Fees for a learner's permit and driver's license", " The fee for your first New York State driver license or permit , or a new license or permit after a revocation , depends on your age when you apply and where you live", "do you live in the MCTD", "not", "you want to know the MCTD rate", "yes", "details of the Fee to replace a driver's license", " The fee to replace a driver license or learner permit is $ 17.50 ", "ok, all this information is valuable, one last question, is it possible that they give me the license in some other address that is not on the list?", "It is indeed possible. Just add a note and print the alternate address in a clear way. Don't use the form you are using for application to write the address. That must remain as is listed on your DMV record." ]

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[ "what is the fees for a learner's permit and driver's license", "The fee for your first New York State driver license or permit , or a new license or permit after a revocation , depends on your age when you apply and where you live .", "you live in the MCTD?", "not", "you want to know the MCTD rate of the Metropolitan Passenger Transport District", "not", "you want to know the document rates", "yes", "I would like to know Fee for an improved driver's license", "There is an additional $ 30.00 fee for an Enhanced Driver License", "what are the rate charts?", "The table below shows the total fees you pay . The table does not shows\n fees for a commercial driver licenses CDL", "I need more information", " fees for a commercial driver licenses CDL\nthe additional $ 30 fee to get an enhanced driver license EDL instead of a regular driver license\n" ]

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[ "hello I need information about Fees for a learner's permit and driver's license", "The fee for your first New York State license or driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live.", "do you live in the MCTD?", "do not", "Do you want to know the MCTD rate of the Metropolitan District of Public Transportation?", "do not", "Do you know the document fees?", "do not", "know the fee for the type of license see driver's license classes?", "Yes", "What do I do if you changed your New York State driver's license for a driver's license in another state?", "Attach a photocopy of your out-of-state driver's license to form MV-215\nmail the form and required documents to the address on the form\n allow up to 12 weeks for refund to process", "What information is there about the MCTD Rate?", "Residents of these counties must pay an MCTD fee from the Metropolitan Public Transportation District" ]

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[ "Hello I need information about Fees for a learner's permit and driver's license", "of course The fee for your first New York State license or driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live.", "do you live in the MCTD", "Yes", "What does the total rate include?", "The driver's license application fee", "How can I get the new document from this service?", "you may choose to get your new dmv photo document with the icons immediately", "any fees for the adventures custom plates?", "no online ordering is possible", "when do motorcycle classes renew?", "motorcycle classes renew every 1 year", "how do i take advantage of this easy new service?", "new lifetime sporting license purchasers and those that complete a boating safety course can opt to have icons added" ]

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[ "Please, give me some info about fees for a learner permit and driver license.", "The fee for your first New York State driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live. The total fee includes the driver license application fee.", "Are you living in the MCTD?", "No, not there.", "Do you know that the total fee includes the Metropolitan Commuter Transportation District MCTD fee?", "Yes, I knew that already", "What is the MCTD fee?", "Ok. The residents of these counties must pay a Metropolitan Commuter Transportation District MCTD fee", "I'd like to learn more about the DMV. How will I demonstrate that I am a resident if I continue to pay taxes in Canada?", "Normally, a judge considers these facts to decide if your intent is to make NYS a \"fixed and permanent\" residence.", "I've been here 3 months and I got a ticket the other day. I still use my Ontario driver's license, how does that affect me?", "A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. If you contest thew ticket, the judge will examine your evidence of intent and decides according to the law.", "There's no date on my license of when I got it, what do I do?", "If you do not get an official letter from your original issuer stating when it was issued, you must apply for a new, original driver's license." ]

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[ "what's the fee for a license?", "The fee for your first New York State driver license or permit, or a new license or permit after a revocation, depends on your age when you apply and where you live.", "Do you live in the Metropolitan Commuter Transportation District?", "no", "Did you need to know anything about the Metropolitan Commuter Transportation District fee?", "maybe later", "is there an application fee?", "Yes, there is a driver license application fee", "I do have another question for you pertaining to restrictions that are related to a driver's vision. What is a teloscopic lenses restriction?", "Teloscopic lenses are much more powerful than normal glasses or contact lenses. If you need these type of lenses, the restriction will be placed on your license.", "Why does the print date of the vision test report matter?", "The print date is important because vision test reports with a print date of 9/03 or earlier are valid for 6 months after the date of the test. Whereas those with a print date of 9/03 or later, may be valid for 6 months or 12 months.", "Can I provide proof that I don't need corrective lenses online?", "Yes. Your proof can be submitted electronically by your vision care provider, if they are enrolled in the DMV Online Vision Registry.", "Can my Vision Test Report be done in Spanish?", "No, sorry. The form must be completed in English." ]

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[ "I need help with learner permit fees", "Okay, the fee for your first New York State driver license or permit, or a new license or permit after a revocation, depends on your age when you apply and where you live. ", "Do you live in a Metropolitan Commuter Transportation District ?", "yes, I live in Queens", "is there a charge to change something on my permit?", "The fee to change information (amend) on a driver license or learner permit is $12.50.", "Can you tell me what is step 6 in getting my learning permit?", "In step 6 you need to take your road test before your permit expires or renew your permit.", "Would you need to know what happens when you pass your test?", "No, I all ready know what happens.", "Do you know what the procedure is if you fail?", "No, I do not know the procedure if I fail the test.", "Unfortunately, no relevant information is found.", "What do I need to bring to the DMV in step 2?", "You would need certain documents and you can complete the guide to make sure you have the right ones to bring to the DMV.", "What if I need haven't found all info I need?", "There is a list of learner permits topic you can read such as special requirements to apply for a motorcycle permit, commercial learner permit, taxi license, or enhance permit." ]

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[ "Hello I need information about the Sales Tax Payment Proof", "Do you plan to register a vehicle in New York at a DMV office?", "do not", "Unfortunately, no relevant information is found.", "What specific instructions should I follow?", "Here are specific instructions", "If I transfer the registration and plates from another vehicle, is there a fee?", "If you don t need to pay the plate fees or MCTD fee ", "well done. Now, for Sales Tax Exemption, where can I learn more about sales taxes?", "Do you want more information?", "Yes", "For more information, visit the website of the New York State Department of Taxation and Finance", "What proof of identification can I use?", "You are able to use a NY State Driver License, Learner Permit, or Non-Driver ID card that is current or has not been expired for more than 2 years." ]

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[ "Hello I need information about Proof of payment of sales tax or exemption from sales tax?", "Are you planning to register a vehicle in New York at a DMV office?", "Yes", "] When registering a vehicle in New York at a DMV office, you must either\n   pay sales tax\n   demonstrate that sales tax was paid", "What should I do if I was not a resident of New York when the vehicle was purchased?", "In that case please use the Sales Tax Exemption Form {Sales Tax Form} pdf at the New York State Department of Taxation and Finance DTF-803 to receive a - Resident Exemption from Sales Tax New York State. Form DTF-803 defines the terms \"non-resident\" and \"resident\".", "What if the person is a member of the United States Armed Forces and does not reside in New York?", "If you are a member of the US Armed Forces. USA And do not reside in New York, you can defer the payment of sales tax. sComplete the Sales Tax Exemption form {Sales Tax Form} pdf New York State Department of Taxation and Finance DTF-803 if", "I'd like to know more regarding (VINS). What are the regulations for Vehicle Identification Numbers (VINs) on automobiles and motorcycles?", "New York State has laws regarding VINS which are there to protect consumers" ]

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[ "I'd like to know about the taxes that I will have to pay at the DMV.", "Is it for when you will register a vehicle in New York at a DMV office?", "No.", "Unfortunately, no relevant information is found.", "What do I need to do when I've bought my car from some guy online?", "In this situation, both you the buyer and the seller must complete the Statement of Transaction {Sales Tax Form} at NY State Department of Tax and Finance DTF-802. Then you will bring the form to a DMV office where they will calculate and collect the sales tax, and also issue a sales tax receipt.", "Can i get online estimates for passenger and commercial vehicles?", "Yes, you can get online estimates for both passenger and commercial vehicles.", "Do you know what Proof of Sales Tax Payment or Sales Tax Exemption is, or what the selling price is? If I purchased a car from a New York car dealer, what other documents do I need to bring?", "In that case bring the dealer 's bill of sale that shows that you paid NY State sales tax.", "Ok, one more thing, what should I do if I rent a vehicle from a dealership in another state, should I register it or will they do the whole process?", "The dealer normally registers the vehicle for you by providing all your proofs and your registration application to the DMV. In this case, you don't need to do anything more.", "I was wondering if when I register this vehicle, will I have to pay any additional taxes?", "Yes, you probably also will need to pay county use tax when you register your vehicle.", "I've heard about exemptions or deferrals of sales tax, who's eligible for that?", "If you are a member of the Armed Forces, the Sales Tax Exemption DTF-803 form provides information and the definitions to defer your sales tax. If this is relevant to your case, you must pay the sales tax when you leave the Armed Forces or you return to New York." ]

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[ "Hello Where can I get more information about sales tax?", "Do you want more information?", "do not", "Unfortunately, no relevant information is found.", "do i have to pay any fees?", "You will probably also have to pay the county use tax when you register. See the registration fees and estimated taxes for information on county use taxes.", "OK thanks. I'd also want to find out pay the county use tax when you register. I want to know how to estimate the fees for registering trailers and boats.", "the estimation for registering a trailer and a boat are different. You can't use the online service to estimate them. You can get info for registering one or the other.", "there is more about sales tax payment or sales tax exemption, or purchase price. Should I accept the invoice?", "Bring your dealer's bill of sale showing that you paid New York State sales tax. Also bring a bill of sale from the MV-50 NY State dealer only or a complete sales tax exemption {Sales Tax Form} pdf at the New York State Department of Taxation and Finance DTF-803 for a departure from - state dealer.", "Got it. Another question that I have about trailers and boats registration, what proof do i need?", "proof of payment of sales tax, tax exemption, or purchase price see below for instructions to demonstrate proof", "I'd like to learn more regarding purchased vehicle. What if the car was a present or was bought from a family member?", "If the vehicle was a gift or was purchased from a family member, use the Transaction Statement {Sales Tax Form} pdf at the New York State Department of Taxation and Finance DTF-802 to receive a tax on exemption sales", "What if I rent the vehicle?", "see registering a leased vehicle" ]

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[ "Hello I need information about Proof of payment of sales tax or exemption from sales tax, or purchase price", "Want to know what to do When you register a vehicle in New York at a DMV office?", "Yes", "You should either\n pay sales tax\n demonstrate that sales tax was paid", "Where would I be able to find further information about paying sales taxes to the DMV?", "You can find additional information on all of the websites that are listed on this page.", "To register a vehicle in New York, do I have to be a United States citizen? ", "You do not have to be a United States citizen to register a vehicle in New York as long as you meet certain registration requirements.", "Are you a non-resident who wishes to register a vehicle?", "That's correct, I am not a United States citizen.", "Do I need to notify the owner of a car I bought at a marshal auction?", "Yes, if the car was bought in New York City, the Marshal or Sheriff will have proof of statement that they attempted to notify the owner of the vehicle. ", "Will the VIN number of my vehicle be shared?", "Yes, your VIN can be shared but it is in order to protect you and other consumers." ]

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[ "How to request proof of payment of sales tax or exemption from sales tax, or purchase price", "you want to register a vehicle in New York at a DMV office", "yes", " you must eithers\npay the sales taxs\nprove that sales tax was paid", "If i paid out - of - state sales tax", "show the out - of - state dealer bill of sale . The bill of sale must show the purchase price and the amount of out - of - state sales tax paid to the dealer . Use Sales Tax Paid in Another State Sales Tax Form pdf at NY State Department of Tax and Finance DTF-804 form to claim credit for the state and local sales taxes you paid in the other state .", " If i bought the vehicle from a NY State automobile dealer or an out - of - state dealer that is authorized to collect NY State sales tax", " bring the dealer 's bill of sale that shows that you paid NY State sales tax . Also bring a Dealer s Bill of Sale MV-50 NY State dealer only or a completed Sales Tax Exemption { Sales Tax Form } pdf at NY State Department of Tax and Finance DTF-803 for an out - of - state dealer", "I'd like to ask you another question about pick-up truck weighs more than 6,000 pounds. What if my pick-up truck is empty and weighs 6,001 pounds ?", "Then you must modify the truck to qualify for a passenger class registration and passenger class plates.", "I see. And what should I do if my pick-up is leased?", "Then you must submit a certification form provided by the leasing company or owner of the pick-up truck which states that the truck will not be used for commercial purposes." ]

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[ "sales tax info", "Would you like to know more about sales tax and registering a vehicle in New York at a DMV?", "yes, paying the tax", "When you register a vehicle in New York at a DMV office, you must either pay the sales tax or prove that sales tax was paid", "is anything different for someone in the Army?", "If you do not live in New York you can defer your sales tax payment. You will need to complete the Sales Tax Exemption {Sales Tax Form} ", "Do you know how to Register an out-of-state vehicle?", "Bring your completed registration application and additional documents to a local DMV office.", "in the case of a vehicle from a private owner?", "provides", "The out-of-state title is held by my lienholder. How do I register in New York?", "certification from the lienholder that title certificate is a copy of the original certificate - the copy of the title certificate and the certification of the lienholder must be on the same piece of paper", "and To remove the lien?", " you must provide proof that the lien has been satisfied you paid your vehicle loan off " ]

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[ "What information do I need to know about proof of sales tax payment or sales tax exemption, or purchase price?", "Is this information you need when you register a vehicle in New York at the DMV office?", "No not in New York.", "Unfortunately, no relevant information is found.", "What if I do not reside in NY state or keep a residence in NY state?", "If you are a member of the U.S. Armed Forces and do not reside in New York you are able to defer sales tax.", "then according to what you say if I can postpone it thanks for the information. If the New York state sales tax was not paid to the leasing company, what could cause that?", "provide your lease agreement , and complete Statement of Transaction PDF at NY State Department of Tax and Finance DTF-802", "One more thing for New York State tax on motor vehicle, what if I lease a vehicle?", "You can look under leased vehicles.", "I want to know more something regarding the estimation of registration fees and taxes. Is there a charge for my car's license plates?", "Yes, there is a vehicle plate fee as well as a registration fee.", "Do I need to pay NY State sales tax if it was paid to NY State dealer to the DMV?", "On a good note, you do not have to pay sales tax at the DMV office.", "What if I need more information about sales tax?", "All you need to do is visit the NY State Department of Taxation and Finance website." ]

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[ "can you give me details of Transfer IRP registration\n", "To transfer an IRP registration and apportioned plates ", "it's not my case", "Unfortunately, no relevant information is found.", "but if that were the case what should I do", " request that the IRB transfer the registration when you buy or register the new vehicle", "can i do it by mail?", "You can transfer your IRP registration by mail . Follow the instructions on this page and Schedule A&C [ 3 ] IRP-6 .", "What if I do not transfer the registration immediately?", "does not transfer registration immediately", "yes that's my case", "surrender the apportioned plates and cab card to the IRB. Your vehicle registration will be suspended if there is a lapse of liability insurance and the apportioned plates were not surrendered.", "How can I request the transfer of an IRP registration by mail?", "ownership and proof of insurance form FS-20 for the new vehicle being added to your account" ]

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[ "Hello I need information about IRP Registration Transfer", "do you want to know how to transfer an IRP registration and distributed plates?", "Yes", "To transfer an IRP registration and distributed license plates, request that the IRB transfer the registration when you purchase or register the new vehicle.", "What instructions that's need to be followed if I'm located in Albany?", "Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.", "Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?", "Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.", "None of your plates are lost or have been stolen, don't they?", "In fact, yes. Some pair of plates of mine are lost right now.", "Very well. Then you should go to a police agency and get a MV-78B form for Report of Lots or Stolen Motor Vehicles Items and once completed, send it along form IRP-6." ]

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[ "Hi there I'm reaching some information about how to do a IRP registration transfer.", "Do you also want to transfer an apportioned plate?", "Yes, I would like some help with that too, please.", "No problem. You need to know that the request of the IRB transfer is when you buy or register the new vehicle.", "Also, I need to find out is there an insurance program? . Well. What if both plates are lost before I can send them back?", "In that case you'll need to get the form Report of Lost or Stolen Motor Vehicle Items (MV-78B) from a police agency.", "I thought so. And if they were not just lost, but stolen?", "You'll have to also get form MV-78B if your items were lost because of a crime. Your items will be replaced at no fee if form MV-78B shows the items were lost because of a crime.", "Is it possible to do applications by mail?", "Yes, you can apply to replace IRP registration items by mail. Follow the instructions on our page and schedule A&C (IRP-6).", "What about making an application at the DMV?", "You're always welcome to visit us. Our customer service counter is open 8:00am to 3:45pm, Monday through Friday, except state holidays." ]

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[ "Hello I need information about IRP Registration Transfer", "Do you want to transfer an IRP registration and distributed plates?", "Yes", "In that case request that the IRB transfer the registration when you purchase or register the new vehicle.", "OK fine. Now, regarding IRP. Is it possible to do it by fax?", "Absolutely. You can apply to replace IRP registration items by using fax number 518-486-6579.", "What if I decide to do it by phone?", "It's not possible to apply for replacements by phone, but you can call IRB at 1-518-473-5834 for any questions you have.", "Can it be done by mail?", "Yes. You will need to complete and sign Schedule A & C in Part 1. Then check the box(es) for Duplicate Cab Card, Replacement Plate, and/or Replacement Sticker.", "Both of my plates were stolen. What should I do?", "Contact a police agency and get form Report of Lost or Stolen Motor Vehicle Items." ]

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[ "I would like to learn more about transferring an IRP registration and need some information on the process.", "Of course. So you want to transfer an IRP registration and apportioned plates?", "No, I don't. I just have a few questions about it.", "Unfortunately, no relevant information is found.", "So how would I transfer an IRP registration in Albany?", "Just bring all required items to the customer service counter in Albany.", "And what if I have a bigger, heavier vehicle than before?", "Does the new vehicle weigh more than the previous vehicle?", "Yes, that's why I'm asking.", "Then you should know that there are pro-rated registration fees for the difference in weight, administrative fees for the vehicle plate transfer and fees for any fee increases that may have occurred since the original registration was issued.", "What if I am not going to transfer the registration immediately?", "Then you should surrender the apportioned plates and cab card to the IRB. Your vehicle registration will be suspended if there is a lapse of liability insurance and the apportioned plates were not surrendered. The driver license of the registrant can also be suspended." ]

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[ "I need help with transferring my IRP registration.", "Are you looking to transfer an IRP registration and apportioned plates?", "No, I just want to transfer the IRP registration.", "Unfortunately, no relevant information is found.", "Do I need to turn in the plates and transfer registration immediately?", "Have you transferred the registration yet?", "No, I wasn't sure how.", "Would you be interested in doing this by mail?", "Yes.", "You will need to make and send photocopies of your proofs of identity.", "That's fine. What if my new vehicle weighs more than my old one? Do the fees change?", "Yes. There are pro-rated registration fees for the difference in weight, administrative fees for the vehicle plate transfer, and additional fees for any fee increases that may have happened since your original registration was issued." ]

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[ "Hello there. I came to get advice on how to transfer an IRP registration and have several questions about the process.", "Do you want to transfer an IRP registration and apportioned plates?", "Yes, I do.", "In that case you can request that the IRB transfer the registration when you buy or register the new vehicle.", "Is it possible to replace IRP registration items through the use of fax?", "Absolutely. You can apply to replace IRP registration items by using fax number 518-486-6579.", "What if I decide to do it by phone?", "It's not possible to apply for replacements by phone, but you can call IRB at 1-518-473-5834 for any questions you have.", "Can it be done by mail?", "Yes. You will need to complete and sign Schedule A & C in Part 1. Then check the box(es) for Duplicate Cab Card, Replacement Plate, and/or Replacement Sticker.", "Both of my plates were stolen. What should I do?", "Contact a police agency and get form Report of Lost or Stolen Motor Vehicle Items." ]

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[ "How do I go about transferring my IRP registration?", "Do you need to transfer an IRP registration and apportioned plates?", "No, not at this time.", "Unfortunately, no relevant information is found.", "Is it true I can't transfer an IRP registration at the DMV office?", "Yes, it is true you cannot transfer them at the DMV.", "What is the address of International Registration Bureau NYS?", "It is International Registration Bureau NYS DMV Room 1366 Empire State Plaza, Albany, NY 12228.", "When will I know how much a transfer costs?", "Fees are calculated by the jurisdiction you are in and the NY State IRB does not calculate them until your transfer has been processed.", "Is there consequences if I do not transfer the registration immediately?", "Did you not transfer your registration immediately?", "Yes, I did not transfer my registration immediately.", "You must surrender the apportioned plates and cab card to the IRB and you vehicle registration will be suspended if a lapse of liability insurance and apportioned plates were not surrendered." ]

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[ "I need to transfer an IRP registration.", "I can assist you with that. Will you be transferring an IRP registration and apportioned plates?", "No, just the IRP registration.", "Unfortunately, no relevant information is found.", "Can I transfer the IRP registration online?", "Yes. You can apply to transfer an IRP registration online by using the New York State One Stop Credentialing and Registration system.", "Can I request that the IRB transfer the registration when I buy a new vehicle?", "Yes. When you buy or register your new vehicle, you can request that the IRB transfer the registration.", "Can I get the IRP registration transferred at the customer service counter at the Albany DMV?", "Yes. You can transfer an IRP registration there. Be sure to bring all items required to make the transfer.", "What would I need if I transfer the IRP registration by mail?", "You would need proof of ownership and proof of insurance form FS-20 for the new vehicle you will be adding to your account. You will also need a proof of identity." ]

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[ "How does one replace IRP items?", "Were the items lost or stolen?", "No.", "Unfortunately, no relevant information is found.", "What do I do with my old plates once I receive the new ones?", "You must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates", "What section deals with Carrier and Fleet Information section?", "Part 4.", "What about Motor Carriers?", "Yes we have a section on that (I'm not sure what to write with such little info for the last 2 sections)", "Do you have the address for the Albany counter?", "Customer Service CounterRoom 136 Swan Street Building Empire State Plaza Albany, NY 12228" ]

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[ "Hello, good afternoon. i would like to know what to do in case i lost IRP items?.", "So i understand that you have lost those items?", "No, i haven't.", "Unfortunately, no relevant information is found.", "It doesn't matter. Aniway, lets say i apply to replace them. Can i do that by mail?", "Sure. You must complete and sign Schedule A&C, available on PDF. In part 1 of the document, you must check the box or boxes for \"Duplicate Cab Card\", \"Replacement Plate\" and or \"Replacement Sticker\"", "I see, thanks. I know this is overkill, but what happens in case both of the plates are lost or stolen?", "Do not worry, we can handle it. You must get the Form MV-78B Report of Lost or Stolen Motor Vehicle Items. That's from a police agency.", "Right, right. Look, i heard some o f these things can be done online, Is that right?", "That's correct. You just need to go online and search for the topic \"Motor Carriers\" then proceed.", "You said before i would need to check some boxes right?", "Yes, \"Replacement plate\" or \"Replacement sticker\"" ]

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[ "Hello there, I have received new plates and was wondering about what to do with my old apportioned plates. Can you shed some light on this?", "Of course. Did one or both apportioned plates remain?", "Yes, both.", "Then you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.", "I also need more information about International Registration Plan . Is it possible to move my IRP registration over the internet?", "You can request the transfer of an IRP registration online through the New York State OSCAR Credentialing and One Stop Registration system.", "When will the new registration expire?", "The new registration expires on the same date as the original registration.", "and can i request by mail?", "of course If you apply by mail, send photocopies of your proof of identity.", "What happens if I don't transfer the registration right away?", "If you do not transfer the registration immediately, turn in the assigned license plates and taxi card to the IRB. Registration of your vehicle will be suspended if there is an expiration of liability insurance and the plates provided were not delivered. The registrant's driver's license may also be suspended. See Section 9.0 of the New York State IRP Handbook pdf IRP-8 for complete instructions on registration transfers." ]

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[ "Hello, I came here to learn more about replacing IRP registration items.", "Of course. Have both of your apportioned plates been lost or stolen?", "Yes, I'm afraid that is the case.", "Then you should get the form Report of Lost or Stolen Motor Vehicle Items MV-78B from a police agency. Also get form MV-78B if your items were lost because of a crime. Your items will be replaced at no fee if form MV-78B shows the items were lost because of a crime.", "NA", "You can request the transfer of an IRP registration online through the New York State OSCAR Credentialing and One Stop Registration system.", "and can it be done over the phone?", "You cannot transfer an IRP record over the phone. You can call the IRB with questions at 1 - 518 - 473 - 5834.", "and by mail?", "If you apply by mail, send photocopies of your proof of identity.", "What if the new vehicle weighs more than the old vehicle?", "If the new vehicle weighs more than the old vehicle, there are prorated registration fees for the weight difference, administrative fees for the vehicle license plate transfer, and fees for any fee increases that may have occurred since the original registration was issued. ." ]

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[ "Hello, there are a few things I need to know about replacing IRP registration items. Can you help me out?", "Of course. Do you wish to replace IRP registration items that are lost or stolen?", "Yes, I do.", "Then you must apply to the International Registration Bureau (IRB).", "If I want to transfer my IRP record, can I do it by phone?", "You can call us about any questions you may have. But you can't transfer a IRP registration by phone.", "Got it. But what about mail, it is possible do it through mail?", "Yes, you can. To apply for transfer of an IRP registration by mail you need to complete and sign a schedule A&C IRP-6 1 form.", "Does it need any additional document with the form?", "You need also have proof if ownership and insurance form FS-20 for the new vehicle to be added to your account.", "I can do this process online?", "You can apply to transfer an irp registration online through the new york state one stop credential and registration." ]

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[ "I want to know what to do with the old plates I have on my cab once I get the new ones", "Do you have one or both apportioned plates?", "I have one and don't know where the other one is", "You need to send in the plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.", "I'd like to ask regarding Transfer IRP registration online.", "You can apply to transfer an IRP registration online through the New York State One Stop Credentialing and Registration system OSCAR. For more information go to https://www.oscar.ny.gov/OSCR/OSCRCarrierHome. How does it work online?", "and can it be done over the phone?", "You cannot transfer an IRP record over the phone. You can call the IRB with questions at 1 - 518 - 473 - 5834.", "and by mail?", "If you apply by mail, send photocopies of your proof of identity.", "What if the new vehicle weighs more than the old vehicle?", "If the new vehicle weighs more than the old vehicle, there are prorated registration fees for the weight difference, administrative fees for the vehicle license plate transfer, and fees for any fee increases that may have occurred since the original registration was issued. ." ]

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[ "Hello. I came here to get some guidance for replacing IRP registration items. Can you answer a few questions, please?", "Of course. Do you still have one or both apportioned plates?", "Yes, I do.", "Then you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.", "Do you know where I can deliver my plates if I am in another city? If I am located in Albany, what is the closest office?", "Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.", "Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?", "Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.", "None of your plates are lost or have been stolen, don't they?", "In fact, yes. Some pair of plates of mine are lost right now.", "Very well. Then you should go to a police agency and get a MV-78B form for Report of Lots or Stolen Motor Vehicles Items and once completed, send it along form IRP-6." ]

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[ "I need help with getting replacements for IRP registration items.", "Do you need to replace IRP registration items that have been lost or stolen?", "Yes, I believe they were stolen.", "Okay. You will need to apply to the International Registration Bureau to get replacements.", "Can I apply for a IRP registration transfer online?", "Yes, you can apply to transfer an IRP registration online through the New York State One Stop Credentialing and Registration system OSCAR.", "I see. What if I send someone else to hand in my application?", "For this scenario, see the requirements for a second-party registration application.", "I could also do it by fax. Can you transfer an IRP registration by fax?", "Yes, for this you simply need to fax us the items described above to the IRB at518-486-6579.", "Can I also transfer an IRP registration at the Customer Service Counter in Albany?", "Of course. Just bring the required items you'll find listed on our website with you." ]

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[ "What should I do with the remaining apportioned plates when I receive my new apportioned plates? ", "Doe one or both of the apportioned plates remain? ", "Both of the apportioned plates are remaining and I need to know what I should do with them when I receive my new apportioned plates. ", "If one or both of the apportioned plates remain, you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number along with a new matching cab card. ", "Are you aware of International Registration, by the way? What happens if I'm in Albany?", "Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.", "Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?", "Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.", "None of your plates are lost or have been stolen, don't they?", "In fact, yes. Some pair of plates of mine are lost right now.", "Very well. Then you should go to a police agency and get a MV-78B form for Report of Lots or Stolen Motor Vehicles Items and once completed, send it along form IRP-6." ]

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[ "can you give me information on how to file or pay for TVB tickets", "Did you plead guilty to a violation that results in 5 or more points?", "not", "Do I receive a TVB traffic ticket while riding a bicycle?", "yes", "You can declare or pay for TVB inline bike / skate tickets in the same way as with any other TVB ticket online, by phone, by mail or at a TVB office.", "I would like to know if you can give me more information about what is Leandra's law?", "This is a law created in November 2009, in honor of Leandra Rosado who was a child that died in a car accident in a vehicle drove by the intoxicated mother of one of her friends.", "Please tell me about the different parts of Leandra's Law and the penalties for conviction.", "The law states that no person shall operate a motor vehicle under the influence of alcohol or drugs while having any kids 15 or younger as passengers.", "Did the law established any new class of felony?", "yes, the law established a new Class E Felony.", "tell me some of the penalties for conviction.", "Two of the penalties are, the conviction of the person to either a period of probation or to a conditional discharge, and the installation by court order of an ignition interlock device. in any vehicle operated by the convicted person." ]

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[ "How can I request or pay for TVB tickets?", " If you have a Traffic Violations Bureau TVB traffic ticket that was issued in New York City", "which are the requirements?", "Unfortunately, no relevant information is found.", "plead ' Guilty ' and pay tickets answerable to TVB 1\nplead ' Not Guilty ' and schedule a TVB hearing online , over the phone or in a TVB office", " plead ' Not Guilty ' and schedule a TVB hearing online , over the phone or in a TVB office ", "How do I set up a hearing?", "First you will need to enter your ticket number and other required information online. Then, verify that information.", "which is the topic", "Tickets ", "So I won't be able to do anything until I get my ID, after which I'll have to wait to make adjustments and then wait for a newer ID? Sounds like a lot of work for a basic task.", "You do not need to order new DMV documents with your new address, so you just have to wait for the ID that is already on the way.", "In addition, I need to learn more about traffic tickets. If my name has changed and I have pleaded no contest to one or more traffic tickets.", "the DMV will send you a Notice of Hearing to you with your previous name", "If my address has changed and I plead not guilty to one or more traffic tickets", "you must provide your new address so we can send you a Notice of Hearing in the mail . This will not update your other DMV records . Learn how to change your address on your license or registrations" ]

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[ "I need additional information to pay for TVB tickets", "pleading guilty to a violation that results in 5 or more points?", "yes", " If you have 3 or more alcohol - related convictions on your entire driving record ,", "if it is my case how do I do?", "a plea of guilty to a violation that results in 5 or more points may result in the revocation of your license under Part 132 of the Commissioner 's Regulations. You may want to consult with an attorney before you enter your plea .", "I may be lucky and this will never happen to me again, but what if my license is already revoked ?!", "if your license has already been revoked or suspended [22] the point reduction will not affect that action", "my violation hearing has already been scheduled? what now?", "[24] the point reduction will not affect that action.", "will the PIRP course sponsor actually notify the DMV??", "The PIRP course sponsor will notify the DMV within 10 weeks after you complete the courses [11] DMV will then reduce the active points on your driving record by up to 4 points", "what happens if i get like 12 points for traffic violations??", "[6] your driver license may be suspended [7] point reduction means the numer of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid suspension", "how are the points calculated though?", "[8] see about the NY State Point System [1] for more information about how points are calculated" ]

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[ "I need help with understanding how to pay TVB tickets.", "I can help with that. Do you have a TVB traffic ticket issued by New York City?", "Yes, I do.", "You can choose to plead guilty and pay for the tickets or plead not guilty and schedule a TVB hearing online, over the phone, or in a TVB office.", "So, in order to plead not guilty, I'd have to attend a hearing?", "Yes, that is correct.", "Are you still aware of the PIRP discount? Who can I call to see if I can get more than one discount?", "Sure I can help you with that. Contact your insurance company or agent to learn if both reductions will be given at the same time\n", "You can contact the course sponsor, they usually will mail you a completion certificate", "ok thank you", "Will I be notified if I qualify?", "yes for sure. The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course" ]

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[ "Can you tell me about any additional information that I may need about violations?", "Do you need to learn about plead to or pay TVB tickets?", "Yes, I would like to learn about plead to or pay TVB tickets.", "Do you have 3 or more alcohol-related convictions on your life of your driving record?", "Yes, I have 3 alcohol related convictions.", "A plea of guilty to a violation that results in anything of 5 points or more may make your license to be revoked according to Part 132 of the Commissioners Regulations and you may need to have an attorney before you enter a plea.", "Oh, that's very good of the DMV, I want to ask, what if someone else commits a violation on my record?", "If you believe that is the case, you can make use of the hearing resource. but be aware that the hearing is not for probation of guilt or not.", "Oh, i see. Um, i'm dragging a out-of-state violation conviction, that does affect my driving record in any way?", "Not at all. If you have any out-of-state conviction, it won't have any effect on you driving record. But if you were convicted on Ontario or Quebec, indeed it counts for your driving record." ]

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[ "I need some more info on traffic violations and pleading guilty", "Would you like to know what happens if you plead guilty to a violation that results in 5 or more points?", "no, I need info about getting a violation while on a bike", "Do you need to know more about receiving a traffic ticket while riding a bicycle?", "yes, I need to know how to get it taken care of", "You may plead to or pay TVB bicycle tickets in the same way as with any other TVB tickets. You can do it online, by phone, by mail or at a TVB office.", "so I can just do it online?", "Yes, you can do it online, by phone, by mail or at a TVB office.", "I'd like to learn more about ignition interlock systems as well. Where can I find information on how to acquire and set up an ignition interlock device?", "You can please visit www.criminaljustice.ny.gov/opca/ignition.htm; then in the center of the page you will find the tabs for Forms, Regulations/Laws, Manufacturers/Vendors and Interlock Devices; then select the Manufacturers/Vendors tab for info pertaining to manufacturers and installers and select the Interlock Devices tab for available models and fees.", "What happens after my drivers license application is approved by the DIU?", "You will not be able to drive until your new NY State driver license is issued by a DMV issuing office.", "What happens if I am convicted of a moving violation or another incident that affects your NY State driving record after my request was sent?", "It is possible that you may become ineligible for approval or need to wait longer for the processing." ]

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[ "I have some questions about paying TVB tickets.", "I'll be happy to assist you with that. Do you have a TVB traffic ticket that was issued by NY City?", "No, my son does.", "Unfortunately, no relevant information is found.", "Okay. He has the option to plead guilty and pay the tickets or plead not guilty and schedule a TVB hearing. The hearing will be done online, over the phone, or in a TVB office.", "Yes, that is correct. He has those options.", "I think it's better if I ask the questions. How long does it take for a ticket to be reported to the DMV?", "In some cases it can take several days for a ticket to be reported to the DMV.", "We just moved. Will that be an issue?", "You will just need to provide them your new address, so that they can send a Notice of Hearing in the mail. Be advised, this does not update your other DMV records. You will need to do that separately.", "Another question. What if I'd rather replace my documents with newer versions?", "In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.", "I have another question about the DMV profile, he just recently changed his last name. Will that be a problem?", "No, the DMV will just send him the Notice of Hearing with his previous last name.", "IWhat if I'm not certain that the information he put on the traffic ticket is correct?", "He should provide them with the correct information and continue to check that the ticket has been reported." ]

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[ "Hello. I have some questions about traffic violations. Can you give me some information?", "Of course. Do you want to know what happens if you plead guilty to a violation that results in 5 or more points?", "No, I already read about that.", "Are you wondering if you can plead or pay a TVB traffic ticket that you received while riding a bicycle online?", "No, I don't ride a bicycle.", "Are you an attorney and would you like how to schedule TVB hearings for your clients?", "No, I'm not an attorney. How do you get this strange idea?", "Unfortunately, no relevant information is found.", "I think it's better if I ask the questions. How long does it take for a ticket to be reported to the DMV?", "In some cases it can take several days for a ticket to be reported to the DMV.", "IWhat if I'm not certain that the information he put on the traffic ticket is correct?", "He should provide them with the correct information and continue to check that the ticket has been reported.", "Another query about my change of address on my DMV personal data. Is it possible to do it through MyDMV?", "To change the address on your non-driver license, permit, ID and / or registration, you will need your New York State ID number and document number." ]

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[ "I need some additional information about pleading guilty?", "Do you need help with what happens if you plead guilty to a violation that results in 5 or more points?", "Yes, I need help about pleading guilty to a violation with more than 5 points.", "Do you have 3 or more alcohol-related convictions on your entire driving record?", "No, I dont have 3 or more alcohol related convictions.", "Unfortunately, no relevant information is found.", "What happens if I have a Traffic Violation Bureau traffic ticket that was issued in New York City?", "You would be able to plead guilty and pay tickets answerable to TVB 1 or plead not guilty and schedule a TVB hearing online, over the phone or in a TVB office.", "I'm getting ready to move. Will that effect the hearing?", "No, you will just need to provide your new address, so that a Notice of Hearing can be mailed to you. Be advised that this doesn't update your address on other DMV records. You will need to do that separately.", "Do you handle parking violations?", "The TVB does not handle traffic violations, red light camera tickets, criminal driving violations.", "Thanks for this valuable information, one last question, should I have the same address in all my requests, documents and / or transactions?", "The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS." ]

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[ "I need address entry information for DMV records", "New York State law requires that you report a change of residence to the DMV within 10 days.", "Have you submitted a change of postal address online, and do not have a residence address registered with the DMV?", "yes", "You must enter a residence address. Your residence address cannot be a post office box", "OK thank you. I would also like to find out I have problems because I lost my email password.Can I change my address by email as well?", "Sure. To change your license, permit, non-driver ID and/or the address on your registration, simply mail a completed Address Change (MV-232) form to us.", "About driver's license information, what should I do if I'm not sure what my name appears like?", "Follow these rules to enter your name. names in DMV records appear in UPPER CASE and upper case in online transactions and enter only letters", "Will it be a problem if my address has changed since my last registration?", "If your are sending it in by mail, you can just write your new address on the application.", "Maybe an unrelated question now. for DMV Records . if I already have a residence address registered with the DMV?", "You are not required to change it when you change your email address, but you can change your residence address if you wish.", "I need details of the Document number", "Document number. The document number is 8 or 10 characters, and is printed in the lower right corner of your DMV photo document, or on the back for document issues after January 29, 2014, The 8 character format is all numerical.", "What should I use for manual bulk orders for public or private organizations?", "use the online manual order transaction from the DMV.\nFor public organizations, see definition below, no bulk order fee\nFor private organizations, see definition below, there is a $ 1.00 per manual charge for bulk orders and a minimum order of 25 manuals" ]

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[ "I need Information about transaction entries through Zip code and email entries", "your address has changed?", "not", "Unfortunately, no relevant information is found.", " do not process your transaction online . Instead , follow the instructions to change your address ", "Instead , follow the instructions to change your address", "But what if you only need to register for a short period of time?", "You can download and print a temporary registration in PDF format that is valid for 10 days. We also attach a copy to your confirmation email. You will get your new registration document by mail within 10 days.", "When reporting an address change to the US postal service, I realized that it does not change in the DMV records.", "but you can enter the new USPS address National Change of Address or NCOA address in this transaction", "Is it possible to get a new license if my license is stolen?", "Well, in fact you can get a free replacement. You must go to a police agency, and ask for the form MV-78B. I must remark that you will only get that form from police, not from DMV.", "How do I renew my registration?", " refer to the sample registration documents.The registration class code for a boat is BOT", "what are the insurance numbers", "Last 4 digits of SSN . Enter the last four digits of your Social Security Number ", "What is that information used for?", "This information will be used only to help identify you for the transaction", "If I submit a change of postal address online, and do not have a residence address registered with the DMV", "you are required to enter a residence address . Your residence address can not be a post office box ." ]

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[ "I need Zip Code information and email entries", "Has your address changed?", "yes", " do not process your transaction online . Instead, follow the instructions to change your address", "What should I do if I believe that the information on my driving record abstract is incorrect?", "You need to contact the DMV Call Center.", "How can i contact the DMV Call Center?", "Unfortunately, no relevant information is found.", "What about out of state courts suspensions and revocations on my lifetime driving records?", "You can contact the DMV Call Center at [3]. About the suspensions and revocations in out of state courts, the address and phone numbers of associated courts will be recorded as provided by the issuing jurisdiction.", "Does the word Header is a part of the abstract?", "No. It is not part of the driving record abstract.", "If i had done a conviction or forfeiture violation before, would the description appear at its section?", "Yes it may." ]

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[ "Hello I need information about Zip Code and Email Entries", "ok, a question has your address changed recently?", "do not", "Unfortunately, no relevant information is found.", "But if someone has recently changed their address, what should they do?", "If your address has changed, please do not process your transaction online. Instead, follow the instructions to change your address.", "I want to ask about DMV registration. My address has changed, how to process registration renewal?", "Your mailing address on DMV files must be current. You can not change your address during the transaction. You can first change your address online and then renew.", "Thank you. I'd really like to learn about on how to change the address during the transaction And in order to do so, I'll need an email address?", "Yes, and Your email program must be able to receive emails from addresses that include the domain: dmv.ny.gov.", "I see what you mean. I'd like to ask you another question. About the registration. Is it possible to renew my registration by mail?", "Absolutely. You'll need to mail the bottom part of your registration renewal notice MV-3 or OP-3 to the address listed on that notice, as well as a personal check or money order payable to the Commissioner of Motor Vehicles for the fee.", "I'd like to ask you if is it necessary to update my residence address in my DMV records if I change my email?", "If you already have a residence address registered with the DMV, you are not required to change it when you change your email address, but you can change the residence address if you wish." ]

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[ "Hello there. How are you doing? I came here because I wanted to find out more about the entry of addresses for DMV records.", "Of course. You should know that New York State law requires you to report a change of residence to the DMV within 10 days.", "Did you submit a mailing address change online , and do you NOT have a residence address on file with the DMV?", "No, I do have a residence address on file.", "Unfortunately, no relevant information is found.", "I've already gone through the basics. My questions are a bit more specific than that. For example, where do I find the number of a document?", "The document number is 8 or 10 characters, and is printed on the lower right corner of your DMV photo document, or on the back for documents issues after January 29, 2014. The 8 character format is all numeric.", "OK. But now a question about accessing accident reports that I have already purchased online. Why are you asking this question, though? Would it have any effect if I had purchased the reports in the past week?", "In that case you could access the reports again.", "And what would I do to access those reports?", "You would enter the Report Confirmation Number displayed during the report purchase transaction and emailed to you in the transaction confirmation.", "What conditions do I need to fulfill to order a copy of a accident report?", "You must be named on the accident report or represent a person named on the report, or be a party to a civil action that arose from the accident." ]

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[ "I came here because I have a few questions about those ZIP Code and Email Entries. Can you answer them for me?", "Has your address changed?", "No, my address hasn't changed. Why?", "Unfortunately, no relevant information is found.", "Anyway, what if there are registrations in my name that aren't shown?", "In that case you can enter the plate or registration number to add them to the list and change the address for those registrations.", "Sure. Now I need to ask about replacement of documents. Is there a case where I cannot replace the registration documents online?", "Yes. For vehicles older than model year 1973, boats, snowmobiles or All-Terrain Vehicles ATVs.", "What will be the steps if I want to update information on my registration because my address changed?", "If your address has changed, do not process your transaction online. Instead, follow the instructions to change your address.", "Is there a specific time on when can I go to the office to process the information that needs to be change on my registration documents?", "Yes, you'll need to check the local office hours, to make a reservation.", "Are you aware of Online Manual Orders? Can I order manuals online?", "Most DMV manuals are available online through the DMV Publications page. This includes the Online Driver's Manual and Study Guide with quizzes.", "Can I also order them in a bulk for my small company?", "Of course. Simply use the online DMV Manual Order transaction. For public organizations there is no fee for bulk orders, but for private organizations here is a charge of $ 1.00 per manual for bulk orders and a minimum order of 25 manuals." ]

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[ "what are the registration renewal entry instructions", "Vehicle Plate or Boat Registration Number. \nEnter the vehicle plate number or boat registration number from your registration renewal notice or your registration document . Enter only letters and numbers", "you want to know the details For a boat registration number", "not", "Unfortunately, no relevant information is found.", "what are the registration renewal entry instructions", " Vehicle Plate or Boat Registration Number. Enter the vehicle plate number or boat registration number from your registration renewal notice or your registration document", " you need help?", "not", "Unfortunately, no relevant information is found.", "If my address has changed?", "do not process your transaction online. Instead, follow the instructions to change your address", "Why couldn't you make the transaction? . And what will they do when I change my address to register a vehicle?", "we also update the title certificate record\n you do not need to request new DMV documents with your new address 2\n updating your address for a traffic ticket does not update your address in other DMV records 3", "If I went to the DMV, what forms of payment will be accepted?", "If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card. " ]

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[ "We need drivers manuals", "Okay, most DMV manuals are available online through the DMV Publications page. You can get the Online Driver's Manual and Study Guide with quizzes.", "Did you want to get a bulk manual order for a public organization?", "no", "Did you want a bulk manual order for a private organization?", "yes, we need about 40", "There is a charge of $1.00 per manual for bulk orders and a minimum order of 25 manuals", "That's fine. In relation to replacing. Is the situation just the same if my registration is stolen?", "You must apply for a replacement by mail or at a DMV office. Click on the link here for lost or stolen plates [ 2 ] for more information.", "Also, for my request of registration, could I provide you with my email address so that you can send me an order confirmation?", "Yes, the DMV will send you a confirmation of the transaction by email.", "If I apply directly to DMV for the replacement of my plates, what payment methods will they accept?", "If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card. " ]

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[ "How do I enter my registration renewal for my vehicle?", "You should enter the vehicle plate number from your registration notice or document and should only enter letters and numbers.", "Do you need to file a boat registration number?", "Yes, I have to file for a boat registration also.", "You would have to exclude the letters NY and only enter the two other letters and four numbers.", "see. Another question on change personal information . Can I change my name on the license?", "To do that you will need go to a DMV office.", "I see. Another question for my DMV profile update, what happens when I submit a change of address online?", "Make sure you check the ones you want because the changes to DMV records are only for ones you checked online and it will show the drivers license, permit or non-driver ID DMV photo document and registration records to locate under your name.", "One thing about when travelling, what do I bring with me to get my new ID?", "We have a guide you can use to make sure you have to correct proofs of identification you need.", "Another question for you regarding Address Entry for records. What if there are records in my name that I can't find or show?", "All you need to do is enter the plate or registration number to include them to the list and change the address for those.", "What happens after my address change is processed?", "There are links provided on the website to order replacement duplicate documents that show the new address and fees will apply for the duplicates.", "What if I select \"No Change\" for any photo documents or registrations?", "Then those DMV records will not be changed with the new address." ]

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[ "I need details on how to provide proof of insurance", "Is your driver's license or vehicle registration suspended due to a lapse in auto liability insurance coverage?", "yes", "You can provide proof that you now have insurance online or by mail.", "Will the DMV verify my coverage with your insurance company?", "the DMV will verify your coverage with your insurance company", "By the way, if I want to get out of state insurance and keep my vehicle registered in New York, what could happen to my insurance coverage?", "Your valid insurance coverage will lapse.", "so, if I get a insurance for my vehicle in another state I may have troubles?", "That's right. But you can send us a copy of this documents, to avoid any kind of sanction.", "And what will happen if I don't send you that document?", "We will take action against your NYS registration and your diver license can be affected." ]

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[ "can you give me details of proof of insurance", "your driver license or your vehicle registration is suspended because of a lapse in automobile liability insurance coverage?", "not", "Unfortunately, no relevant information is found.", "How to get a copy of your vehicle registration summary?", "use the Request For Driving and/or Vehicle Record Information PDF MV-15", "If my insurance company does not verify or deny the information I submit", " your driver license and/or vehicle registration will be , or will remain , suspended or revoked ", "how to create a MyDMV account?", "You can order and immediately download your driving record abstract through MyDMV", "you need written confirmation that the DMV cleared a suspension or revocation?", "you must order your driving record or vehicle abstract " ]

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[ "Hi I'm looking for information related to how to provide proof of insurance.", "No problem. We are here to help you. Is your driver license or your vehicle registration suspended because of a lapse in automobile liability insurance coverage? ", "Yes, I got suspended.", "No problem. You can always provide proof that you now have insurance online or by mail.", "So, if my vehicle is registered in New York, do I have to have insurance registered in the same state?", "Yes, your vehicle must have New York State auto liability insurance coverage.", "Do I need to have insurance coverage for a motorcycle?", "Yes, if you are going to use your motorcycle on a public road or highway, you must have insurance coverage.", "What should I take into consideration for my liability insurance coverage?", "Your liability insurance coverage must remain in effect for as long as your registration is valid, there are exceptions for motorcycles." ]

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[ "My license was suspended because of a lapse in my insurance. How do I show proof of insurance to get my license back?", "Was your vehicle registration suspended, as well?", "No, just my license.", "Unfortunately, no relevant information is found.", "How do I get a copy of my vehicle registration abstract?", "After you set up your MyDMV account, you can use the Request for Driving and/or Vehicle Record Information PDF [7] MV-15 to obtain your vehicle registration abstract.", "What do I need to provide proof of insurance online?", "You will need to provide your inquiry or suspension order. ", "Can I do this online?", "Do you mean providing your proof of insurance online?", "Yeah.", "Yes, you can do this online, but your name and address on DMV records must be correct and up to date." ]

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[ "Do I need to provide proof of insurance?", "Is your drivers license or your registration suspended because of lapse of automobile insurance?", "Yes, my drivers license is suspended because of lapse of insurance.", "Some good news is you can provide proof that you now have insurance online or by mail.", "Can I send a copy of my insurance identification card to DMV or should it be just the original document?", "You can submit a copy or even a fax as long as the DMV barcode reader can read and scan the barcode, otherwise, the DMV will not accept your card.", "What do I do to register my vehicle if I already have my insurance?", "Once you have your insurance, the insurance company must show proof of insurance.", "How many names can there be in the vehicle registration?", "1 or 2 names on a registration registrants.", "What kind of insurance do I need to register my vehicle?", "New York law requires that you have auto liability insurance coverage with a minimun amount of liability coverage of $10,000 for property damage for a single accident.", "Can there be 2 different names in the vehicle registration?", "There can only be 1 or 2 names on a registration registrants. Fill and sign the form Vehicle Registration/Title Application PDF MV-82 and provide their proofs of identity and date of birth. Both names must appear on the Insurance ID Card." ]

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[ "I have my insurance and wanted to notify you", "Was your driver license suspended because of a lapse in automobile liability insurance coverage ?", "no, but don't you need to know I have it", "Unfortunately, no relevant information is found.", "who are you checking with? Don't I have to tell you about my insurance first, what will you do after I send you proof of my insurance?", "We will verify your coverage with your insurance company", "what if I do it by phone?", "Do you mean you want to provide proof by phone?", "no, not send proof or anything but like give you my info that you can check on or maybe just go take the proof myself", "Did you want to provide proof at a DMV office?", "yeah, just go down and take my documents with me", "You can't provide proof by phone or at a DMV office" ]

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[ "Hi there. I need some advice about to the documents need to proof a insurance.", "Sure, no problem. Has your vehicle registration or license be suspended due a lapse in automobile liability insurance coverage?", "Yes it has.", "Well, no problem. You can now provide proof of your insurance cover online or by mail.", "O.k., that's very useful. What do I need to provide the proof online?", "You will need some documents, for example, you will need the inquiry or suspension order from the dmv.", "Is it possible to pay by mail?", "Follow the instructions in your suspension order. Send the bottom of the order along with a certified check, personal check, or money order made payable to the Motor Vehicle Commissioner for the fine", "and how much should i pay if my insurance term is 90 days?", "If your insurance term is 90 days, you can pay a total fine of $ 900 $ 8 per day for the first 30 days = $ 240; plus $ 10 per day for 31 days at 60 = $ 300; plus $ 12 per day on days 61 - 90 = $ 360 and not delivering your dishes; or you must turn in your plates and complete a 90 day registration suspension", "Could you tell me what is the main theme?", "the topic is about Insurance" ]

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[ "I need help with proving I have insurance", "Was your driver license or vehicle registration suspended because of a lapse in automobile liability insurance coverage?", "not yet but it looks like it will be if I don't send in proof", "Unfortunately, no relevant information is found.", "how can I proof I have insurance by phone? can I smartphone it in?", "Did you want to provide proof by phone or at a DMV office?", "no, I would rather do it online but I can do it by phone or go in if I have to", "Okay, do you have a MyDMV account?", "no", "Would you like help creating a MyDMV account?", "yes, but in another visit when I have more time", "can I get my driving record from you?", "Yes, you can order and immediately download your driving record abstract through MyDMV." ]

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[ "What happens if I get a traffic ticket in another state?", "the Violations was in motion?", "yes", " Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska , California , Michigan , Montana , Oregon or Wisconsin ", "Could you also tell me what the non-driver identification is?", "it includes issue date and expiration date", "What about the standard drivers license?", "a standard drivers licence only shows suspensions and revocations for 4 years from the date the suspension or revocation ended.", "what happens if the court is out of state?", "the court's address and phone number are recorded by the issuing jurisdiction", "what if the information on my driving record is wrong?", "you will need to contact your local DMV if you suspect that your driving record contains incorrect information.", "null\n", "the information for the DMV call centre is at the top of the driving record.", "what if there is a change in the class/privileges?", "the information will include the class/privilege the driver holds or has held and the effective date for each class/privilege" ]

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[ "What happens if I get a traffic ticket in another state?", "the Rape was in motion?", "yes", "Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska , California , Michigan , Montana , Oregon or Wisconsin . Your license will remain suspended until you answer the ticket .", "Would there be an issue if I failed the test?", "No problem if you fail your test.", "What happens if I fail my non-commercial license road test?", "Your learner permit remains valid until the expiration date.", "What if my learner permit expires before my next road test?", "In that cse, you must get a new learner permit. For more information, see \"Get a learner permit\"." ]

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[ "Hello, I would like to know what happens if I receive a traffic ticket in another state?", "was the violation carried out in motion?", "Yes", "Your New York State driver's license will be suspended if you do not respond to a ticket for a traffic violation in any state except Alaska, California, Michigan, Montana, Oregon, or Wisconsin. Your license will remain suspended until you respond to the ticket.", "Does the New York State DMV record convictions out of state?", "The New York State DMV does not record out-of-state convictions for traffic violations by New York State noncommercial licensed drivers, except for traffic offenses committed in the provinces of Ontario and Quebec in Canada.", "Very well. I would also like to know how to record out-of-state convictions. Can my 15-year-old cousin also drive with a permit?", "Your cousin can not drive in New York State , even if they have a permit or license issued by another state.", "does my learner permit allow me to drive in New Jersey?", "You might be able to drive outside New York State with your NY State junior learner permit or junior driver license if it is allowed by the laws of the other state.", "what about the other way around, can someone who is 17 and has a learner permit from New Jersey drive in New York?", "Yes, but they must obey the New York State general learner permit restrictions and the regional junior learner permit and junior driver license restrictions." ]

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[ "What happens if I get a traffic ticket in another state?", "the Violations was in motion?", "not", "if the Rape was with alcohol and drugs?", "it's not my case", "Was Negligence Convictions?", "yes", "The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence , homicide , or assault , which arise out of the operation of a motor vehicle and which results in death", "do you want to know what is the result?", "yes", "your NY State Driver License will be revoked ", "if the violation was in motion?", " Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska , California , Michigan , Montana , Oregon or Wisconsin . Your license will remain suspended until you answer the ticket", "can you give me details of DMV \n", " The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence , homicide , or assault , which arise out of the operation of a motor vehicle and which results in death ", "If I am under the age of 21 when I commit an out-of-state alcohol or drug related driving violation?", "your New York State driver license will be revoked for at least one year ." ]

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[ "Hi, i was on vacation out of NY not long ago and got a ticket. What could be the consequences?", "Did you received that ticket because a moving violation?", "No, nothing like that.", "It was alcohol or drug related, then?", "No, neither that too.", "It is related to a conviction fro criminal negligence, homicide or assault?", "Sorrily, yes. Was related to negligence.", "If that was the case, the NY DMV has records of all those out-of-state convictions for any NY driver for criminal negligence, which resulted in death.", "Did you receive any results for those actions?", "Yes, i have results for the inquiry for that action.", "If you already received results, then most probably outcome is that your license will be revoked.", "For how long it will be revoked?", "At least a year.", "That penalty applies for moving violations as well?", "No, because the NY DMV does not record those out-of-state moving violations fro commercial drivers. It only applies fi the offense was made in the provinces of Ontario and Quebec in Canada." ]

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[ "Hello, good day. I have a question regarding to what happens if I get a traffic wicket in another state.", "Do you have any ticket for a traffic violation?", "Yes. I think I have one.", "Well, in that case, you need to know that your NY state driver license may be suspended if you fail to answer a ticket for a moving violation on any state except for alaska, california, michigan, montana, oregon or wisconsin.", "What happens if I'm under 21, and got the ticket?", "Did you committed any driving violation related to alcohol or drug out-of-state?", "Yes, I think I have committed one related to alcohol.", "For that kind of cases, your new york state driver license will be revoked for at least a year.", "I have a query about road test; after failing the first road test, how do I pay for a second one?", "You can pay for this either online or by phone" ]

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[ "Hello there. I would like to know what happens when I receive and keep a ticket from out the state.", "Have you committed any moving violation?", "Yes, I have.", "You must know that your license will be suspended until your answer the ticked, except for alaska, california, michigan montana, oregon or wisconsin.", "I have another question for you about my vehicle registration record. I assume these requests for my vehicle registration record to get abstract requires some paperwork, don't they?", "You're guessing right. Aside from a DMV form, you must include your plate number or your vehicle identification number.", "That's equal to both registration or title requests?", "That's right. It applies for both of them.", "So, what number of form do i need anyway?", "You'll need to get a Form MV-15 or also known as Request fro DMV Records.", "Umm, and what happens if i don't have that plate number or that other number? If I don't know them?", "It's no problem at all. You'll only need to provide your name and date of birth, along vehicle's make and year." ]

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[ " What happens if I get a traffic ticket in another state?", "was the violation in motion?", "not", "was the rape related to alcohol and drugs?", "yes", " you are 21 or older?", "yes", " If you are 21 years of age or older when you commit an alcohol or drug related driving violation in any other state or the provinces of Ontario and Quebec in Canada and you are convicted of the violation ", "I need more information", " your New York State driver license will be revoked for at least 90 days . Out - of - state drivers ticketed in New York State should contact the Motor Vehicle Department of their own state or province about the effect of a conviction in New York State", "is my case", " Out - of - state drivers ticketed in New York State should contact the Motor Vehicle Department of their own state or province about the effect of a conviction in New York State" ]

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[ "Hey there. I need some information about convictions for assault and how they affect my license.", "Of course. The New York State DMV records the out-of-state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death.", "Do you want to know what this means for your license?", "No, I can imagine. I'm afraid I'll lose my license, especially since I depend on it.", "Unfortunately, no relevant information is found.", "I had problems with alcohol and driving before, does this mean my license is gone?", "Yes, your license will be revoked for at least one year or until the age of 21, whichever is longer.", "do I have to pay any fees for my revoked license? When that term is fulfilled, what would be the next procedure? I need all the information you can give me", "Among them is Can I pay more than one definitive suspension online? you want the answer", "Yes", "well you can pay up to 10 suspension termination fees in one day", "and can you pay by mail?", "In some cases, you can pay by mail.", "What is the price of a deficit suspension?", "The suspension termination fee for a final suspension is currently $ 50 2, unless the suspension was for violating New York State's zero tolerance alcohol law", "I would be mailed the license if I have a CDL 7 commercial driver's license...", "not. and A final suspension lasts until your suspension period ends." ]

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[ "can i get a driver's license if i am under 18", "Do you want to know the Graduate License Law?", "not", "want details of the Senior License before 18", "not", "are you 18 years old", "yes", "not eligible for a senior license turns 18?", "not", "Unfortunately, no relevant information is found.", "how is the trial period for new drivers", "Once you pass your road test or restore a revoked driver license , you will have 6 month probationary period . During this time", "Another concern I have is what to bring to the DMV office. What are your thoughts on the proposed federal DMV regulations?", "Per new federal regulations, the DMV will check for any open suspensions or revocations you may have in any state .", "One question, in case of not passing the practical exam, is it an option to pay additional exams, what is the procedure for this?", "provide your dmv id number from your learner permit client ID number" ]

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[ "Hello I need additional information about how to obtain a driver's license", "Are you in the Trial period for new drivers?", "do not", "Is your first license valid for 5 years?", "Yes", "apply for a Class D driver's license?", "Yes", "For a Class D, DJ Class, and Class E driver's license, the expiration date of your learner's permit becomes the expiration date of your driver's license. Together, the learner's permit and driver's license are valid for a maximum of 5 years.", "Good to Know! Another question related to my residence, I am from another country but I pay taxes, would that give me an advantage?", "In that case a judge considers these facts to decide if your intent is to make NYS a \"fixed and permanent\" residence.", "Makes sense. Do I need to visit a DMV office?", "Yes, this transaction can only be processed in person, at a DMV office.", "Do you wish to get a quicker service?", "No, that's fine. I just want to get this done.", "Are you from another county than New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany?", "Yes, I come from another county.", "Then please refer to the office locations and hours on our page." ]

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[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 ]

[ 0, 1, 0, 2, 2, 2, 2, 1, 3, 2, 4, 4, 4, 4, 4, 4, 4 ]