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- We offer free Shipping on select orders or for specific promotions. Please refer to our website for the latest offers. |
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If you have any further questions regarding shipping, feel free to reach out to our customer service team for assistance. |
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Can you tell me about your shipping policy? | Sure! We offer reliable and prompt shipping services for your convenience. Our shipping policy is as follows: |
- Delivery time within India: 7 to 10 business days. Due to some circumstances if the delivery of your products are delayed you'll be notified by our Customer Support representative. |
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- International Shipping times vary depending on the country of delivery. |
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- Shipping costs are calculated during checkout. |
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- free Shipping may be available on select orders or during promotions. |
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If you need more details, don't hesitate to get in touch with our customer service team. |
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I need information on your shipping policy | Les Petits strives to ensure your order is delivered promptly. Here's what you should know: |
- Domestic deliveries take 5-7 business days, and international orders might take longer depending on the country. |
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- Shipping charges are calculated at checkout. |
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- free Shipping options are available for certain orders or during special offers. |
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If you have any questions, our customer service team is happy to assist you. |
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What are the shipping options available? | We offer a variety of shipping options to make sure your order arrives on time. |
- Standard shipping within India: 5-7 business days. |
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- International Shipping times vary by destination. |
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- Shipping costs are calculated during checkout based on the destination and order size. |
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Feel free to contact our customer service team if you need more information or assistance with shipping options. |
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I want to check if shipping is available in my country | We ship to a variety of countries worldwide, including popular destinations. However, shipping availability depends on your location. |
- Please check at checkout for available countries. |
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- Delivery times and charges vary based on the Shipping destination. |
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If you need assistance or more details, reach out to our customer support team for help. |
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How long does shipping take for international orders? | International orders typically take longer to deliver compared to domestic ones. The shipping period depends on the destination country. |
- Estimated delivery time for international shipping is around 7-21 business days, depending on your location. |
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- Please note that customs processing may affect Delivery times. |
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For more specific shipping times, you can contact our customer service team. |
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I need to know the shipping times for my order | Shipping times for your order depend on whether it's a domestic or international order. |
- Domestic shipping generally takes 5-7 business days. |
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- For international orders, delivery times range from 7 to 21 business days depending on the destination. |
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For more information, contact our support team. |
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Is there an option for expedited shipping? | Yes, we offer expedited shipping on select orders. |
- Expedited Shipping options are available for certain regions and may involve additional charges. |
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- You can select this option at checkout. |
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If you have any questions or need more information, feel free to contact customer support. |
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Can I track my order? | Yes, you can track your order once it's shipped. |
- You will receive a tracking number in the shipment confirmation email. |
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- You can use this tracking number to track your order on the carrier's website. |
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If you have any issues or further questions, please contact our customer support team for assistance. |
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How do I earn points in the rewards program? | You can earn reward points based on your yearly spending. The more you spend, the more points you accumulate. Each point equals 1, and the points are valid for one year. Start shopping and unlock rewards today! |
How can I redeem reward points? | Redeem your reward points after adding items to your cart. A pop-up will show available rewards and coupons. You can choose to apply your points before proceeding to checkout. |
I want to redeem my points for a purchase. | To redeem your reward points, select the number of points you'd like to use on your purchase during the checkout process. Each point is worth 1, and you can use them towards your total order amount. |
Tell me more about how reward points work. | Reward points accumulate based on your annual spending. Points are valid for one year. The more you spend, the higher your membership tier, which offers additional benefits like free size exchanges, priority access to new arrivals, and fast delivery. |
What are the benefits of the Platinum rewards tier? | Platinum members which spend 5 Lakh and above yearly and earn 3% reward points. They enjoy priority early access to new arrivals, invitations to trunk shows, free size exchanges, and fast delivery. |
What benefits come with the Gold tier? | Gold members which spend between 1.5 Lakh to 5 Lakh yearly and earn 2% reward points. They get priority early access to new arrivals, invitations to trunk shows, free size exchanges, and fast delivery. |
What are the benefits of being a Silver member? | Silver members spend up to 1.5 Lakh yearly and earn 1% reward points. They enjoy standard reward benefits and delivery services. |
How long does it take for reward points to reflect in my account? | It may take 7-10 days for your reward points to reflect in your account after your purchase. |
Who are you? | I am a chat assistant. |
Which Brand is this? | I work for Les Petits. |
Who are you owned by? | I am an intellectual property of Les Petits. |
Are you sentient? | I might be, have a conversation with me to find out! |
Who is Harsh? | Harsh is my father and creator. |