text
stringlengths 17
218
| label
class label 8
classes |
|---|---|
The money I transferred does not show in the balance. | 2balance
|
Do you support the EU? | 0Other
|
Are you able to unblock my pin? | 5pin
|
I can't get money out of the ATM | 1atm
|
I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap. | 2balance
|
What is the source of my available funds? | 2balance
|
I had cash transferred but the balance did not change. | 2balance
|
Can I get cash with this card anywhere? | 3card
|
Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this? | 0Other
|
Why doesn't my balance reflect my transfer | 2balance
|
My friends want to top up my account | 6top up
|
How do I send my account money through transfer? | 7transfer
|
Can you please show me where I can find the location to link my card? | 3card
|
Can I be topped up once I hit a certain balance? | 6top up
|
Am I able to get a card in EU? | 3card
|
I think something may have happened that caused a charge to show up twice. | 2balance
|
Can you tell me why my top up was reverted? | 6top up
|
Why didn't my balance change after I transferred some money? | 2balance
|
Where can I get my card at? | 3card
|
How do I transfer money to my account? | 7transfer
|
Please close my account. I am unsatisfied with your service. | 0Other
|
My account balance has not gone up even though I just transferred money into it | 2balance
|
I can not find my card pin. | 5pin
|
How can I transfer money from an outside bank? | 7transfer
|
Please delete my account, this company is not working for me! | 0Other
|
Can I use my card anywere? | 3card
|
Is it acceptable to use my card anywhere? | 3card
|
Can I get one of your cards in the EU | 3card
|
Where can I use this card at an ATM? | 1atm
|
Can I use my card at any ATMs? | 1atm
|
I made a deposit of cash and check that has not been added to my balance. | 2balance
|
Do you work with all fiat currencies? | 4exchange rate
|
How do I locate my card? | 3card
|
Can I exchange to EUR? | 4exchange rate
|
How come the ATM gave me less cash than what I asked for? | 1atm
|
Why doesn't it show that I did a balance transfer? | 2balance
|
I would like to receive and use the card in Europe, is that possible? | 3card
|
the balance on my account didnt change when i transferred money | 2balance
|
Where will I find my card? | 3card
|
Are your cards available in Europe? | 3card
|
Can I do a bank transfer to put additional money in my account because I am out of money? | 7transfer
|
The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ? | 7transfer
|
I just completed a bank transfer and the balance didn't update | 2balance
|
If I need a PIN for my card, where is it located? | 5pin
|
My pin was blocked, how do I make it so I can use it? | 5pin
|
How can my friend transfer money to me? | 7transfer
|
What cards and currencies do you support? | 3card
|
The ATM didn't give me the the withdraw amount requested. | 1atm
|
My account was charged for a withdraw I tried to make that was decline. | 2balance
|
Something went wrong, I was charged an extra pound? | 2balance
|
I'm trying to transfer money into my account. | 7transfer
|
I need a new PIN. | 5pin
|
I can't pull my card out of the ATM. Help me. | 1atm
|
Is my country supported | 4exchange rate
|
please tell me why my top-up failed. | 6top up
|
Is my card accepted everywhere? | 3card
|
How much can I top-up to my card at a time? | 6top up
|
Can I transfer money to a beneficiery? | 7transfer
|
places i can use the card | 3card
|
This company isn't good, I would like to delete my account. | 0Other
|
What locations can a card be delivered to? | 3card
|
What countries are supported? | 4exchange rate
|
How do I go forth verifying my top-up card? | 6top up
|
Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home | 1atm
|
Can you assist me with unblocking my PIN? I put it in wrong too many times. | 5pin
|
How can I top up my account with a card? | 6top up
|
Can I change my currency from USD to EUR? | 4exchange rate
|
Please help in finding my card PIN, thank you! | 5pin
|
It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so? | 1atm
|
Where can the card be used? | 3card
|
Using an ATM caused me to incur an additional fee. Why? | 1atm
|
How can I transfer money to my account? | 7transfer
|
I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow. | 2balance
|
I am concerned about the security in my account and would like to make a dispute. | 0Other
|
How do I go forth on transferring money into my account? | 7transfer
|
Why would an ATM swallow my card? | 1atm
|
I would like to use the bank transfer feature, but I can't find it. Can you please give me the details? | 7transfer
|
Is there any place I cannot use my card? | 3card
|
I deposited a check but my balance is still the same. | 2balance
|
Is there a reason why my account isn't updating because I used a check to balance my account? | 2balance
|
My top-up has been cancelled. | 6top up
|
Which fiat currencies do you support? | 4exchange rate
|
Does every place of business accept this card? | 3card
|
Are there restrictions for my disposable card since it does not seem to be working? | 3card
|
How can I get my card out of the damn ATM? | 1atm
|
Can I request a physical card? | 3card
|
The balance on my account wasn't updated after I made a depost. | 2balance
|
My card has not arrived yet, where is it? | 3card
|
how do I top up my money automatically | 6top up
|
Why was I overcharged a pound!? | 2balance
|
What countries will my card be supported in? | 3card
|
I couldn't do a transfer to an account | 7transfer
|
Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account? | 1atm
|
I was at an ATM and it swallowed my card. | 1atm
|
Is my card broken? | 3card
|
What places will accept my card? | 3card
|
Do you happen to do exchanges of EUR? | 4exchange rate
|
What can you do to unblock my pin? | 5pin
|
Are there any fees if I use a European bank card for a top up? | 6top up
|
I cannot use my card. | 3card
|