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Why was my ATM transaction cancelled?
1atm
Can my card be used everywhere?
3card
Can you unblock my pin after too many wrong pin attempts?
5pin
Who else can top up my account
6top up
CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?
7transfer
I checked my account today and it said I was out of money. How do I transfer money into my account?
7transfer
I have forgotten my password.
0Other
I need to validate the source of my funds.
2balance
The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?
1atm
Can I add to my account balance with a cheque?
2balance
I put money into my account for the minimum balance but the application didn't accept.
2balance
How to I transfer my funds into my account?
7transfer
This company sucks! Can you terminate my account?
0Other
I am traveling to Germany, Will I be able to use my card there?
3card
I would like to transfer money from my other bank account into this one.
7transfer
I need to transfer funds into my account. How can I do this?
7transfer
Is using my card free?
3card
i was supposed to get a refund but my balance hasn't changed, why not?
2balance
Help me find my card pin!
5pin
Do you support all cards and currencies?
4exchange rate
Can I unblock my pin?
5pin
Can I use app to freeze account and dispute fraud?
2balance
The service of this company sucks, I need to terminate my account.
0Other
I had a wrong fee charged at this ATM.
1atm
How do I unblock my PIN?
5pin
Will I be able to use my card anywhere?
3card
The ATM did not allow me to withdraw
1atm
Am I able to choose my card?
3card
Where do I request another card?
3card
How do I top up my card?
6top up
Do you support the exchange of EUR from my currency.
4exchange rate
I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.
2balance
How do I accept exchanges to EU?
4exchange rate
Where am I able to use the card?
3card
Who can top up my accounts?
6top up
Can I make a withdraw if I am out of country from with out any fees at an ATM?
1atm
Why is my balance the same? I processed a transfer.
2balance
What are the rules to where I can use my card?
3card
What are the steps I follow to transfer money into my account?
7transfer
How can I unblock a blocked pin number for my account?
5pin
Do you support all fiat currencies?
4exchange rate
atm would not give me cash
1atm
Are you able to locate my card?
3card
I made a bank transfer and my account balance did not show it.
2balance
What are the age requirements for opening an account?
0Other
My PIN is not working and I need assistance.
5pin
What countries do you support?
4exchange rate
What methods can I use to top up my account?
6top up
If I need to do a quick transfer from China, how long should I expect the transfer to take?
7transfer
I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?
7transfer
why wouldn't you support american express? its a card i like and use often and i don't want to get a different one
3card
My card didn't work in one of the shops.
3card
How do I top up my account with a cash payment?
6top up
Where do you support?
4exchange rate
When I want to transfer money to my account, how can I do that?
7transfer
Why didn't my balance update after my cash or checque deposit?
2balance