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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: Can you help me to change my recent reservation because my trip dates are got postponed?",
"agent: I will help you with that please share your name to proceed further?",
"customer: Edward hall here.",
"agent: Please wait for a while.",
"customer: Sure, take your own time.",
"agent: There is no active reservation found under your name to amend it.",
"customer: That's ok, thank you for checking.",
"agent: Thank you for choosing us."
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"customer: HI.",
"agent: Hello. How may I be of your address?",
"customer: I want to book a flight ticket to Las Vegas with price under 1000. Can you please help me with it?",
"agent: Sure, can I know your connection limit?",
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"agent: Please let me know your boarding and landing points.",
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"customer: Travel dates are 04/03 and 04/05.",
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"agent: Hello, do you need any help from us?",
"customer: Can you please help me in reserving my flight from ORD to reach ATL?",
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"customer: Thank you, my travelling dates are Apr 3rd and Apr 5th.",
"agent: Ok, could I have your name please?",
"customer: I am Gary Taylor.",
"agent: Ok, do you need direct or connecting flight?",
"customer: I prefer a single connecting flight.",
"agent: Ok, do you have any other specifications?",
"customer: I don't have any other specifications.",
"agent: The economy class with flight number 1014 of Frontier airline is available having fare as 200 and connection as 1, is it ok for you?",
"customer: Yes, please proceed by booking.",
"agent: Ok, your reservation is confirmed. The departure time is 6:00 hours and the arrival time is 10:00 hours.",
"customer: Thank you for the help.",
"agent: Thank you for reaching our service."
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{
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"name": "Donna Evans",
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"customer: Hi. Donna Evans here.",
"agent: Hello, how can I help you today?",
"customer: I would like to prefer a flight with lay-by option for my business trip to Oakland. Can you book a flight ticket?",
"agent: Sure, let me know your travel dates please?",
"customer: The trip dates are from 01 Feb to 03 Feb.",
"agent: Can I know your airport codes?",
"customer: The airport codes are from PHL to OAK.",
"agent: Any preferences you have?",
"customer: No, that is it.",
"agent: Spirit Airlines has a connecting flight with number 1018 for fare 200, shall I proceed?",
"customer: I am fine with the airlines. You can book the flight ticket.",
"agent: Your ticket is reserved in economy class.",
"customer: Thank you.",
"agent: Thank you for opting us."
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{
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: I am Gregory Allen. I want to attend a live music concert in EWr, can you please find a flight from ORD?",
"agent: Sure, I will help you to book a flight. Can you please share me your travelling dates?",
"customer: I want to start my journey on 10/10 and my return will be on 10/12.",
"agent: Please hold on for a moment.",
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"agent: Here, I found a flight for you with single connection. Shall I proceed for booking?",
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"agent: Your ticket is booked with flight number 1000 and airline is Southwest.",
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{
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"customer: Hello, I am Richard Perez.",
"agent: Hello, how may I be your helping hand?",
"customer: I have an meeting at NV - LAS, with my company CEO. As per my company rules I need to travel only in a connecting flight.",
"agent: Sure, do you have any fare limit?",
"customer: My fare is 1000.",
"agent: Please specify your travelling dates?",
"customer: My travelling dates are from 05/15 to 05/17.",
"agent: Can you let me know your source code?",
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"customer: OK.",
"agent: We found a direct flight in AA airline with flight number 1010. Shall I proceed with booking?",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: Can you please help me in booking a flight ticket from Denver, DEN to Phoenix, PHX?",
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{
"status": "book",
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"customer: Hello.",
"agent: Hello, how may I guide you?",
"customer: I am Emily Green. I would like to book a ticket from MSP to BOS.",
"agent: Sure, can I know your preferable dates?",
"customer: I am starting on 06/18 and return back on 06/20.",
"agent: I found a flight 1018 of AA airlines matches with your preferences, can I proceed?",
"customer: Yes, pleas eproceed.",
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"customer: Thank you for the help.",
"agent: Thank you, have a good day."
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{
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"customer: Hi.",
"agent: Hello. How may I guide you today?",
"customer: I want to cancel my reservation which is done recently due to some problems, can you please help me?",
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"customer: Thank you.",
"agent: May I know your name please?",
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"customer: Hi.",
"agent: Hello. How may I help you out?",
"customer: I need to book a flight ticket from OAK to ORD, can you help me in booking a flight ticket?",
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"customer: Sure, my journey dates are Jun 17 and Jun 19.",
"agent: Can I know your name please?",
"customer: Sure, Rebecca Moore here.",
"agent: Do you need any specifications?",
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{
"status": "book",
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} | {
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"customer: Hello.",
"agent: Hello, How can I aid you?",
"customer: I am Amy Mitchell want to travel to MA- BOS to enjoy beach holidays with my cousins.",
"agent: Ok.",
"customer: Can you book a ticket from TX-IAH?",
"agent: Sure, I am here to help you. May I know your travelling dates?",
"customer: My travelling dates are 01/24 and 01/26.",
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"customer: I want to reach Detroit, MI-DTW to meet my old friend to start a new business, can you help me to book a flight ticket from Dallas, TX-DFW?",
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"max_connections": 1,
"departure_day": "14",
"goal": "book",
"departure_month": "June",
"name": "Daniel Moore",
"return_airport": "CLT"
} | [
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] | [
"customer: Hi. I am Daniel Moore.",
"agent: Hello, how can I help you?",
"customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation?",
"agent: Sure, I will help you.",
"customer: Thank you.",
"agent: Please provide me your travelling dates?",
"customer: I Will start my journey on 06/14. I will return back on 06/16.",
"agent: Kindly mention me your airport codes?",
"customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT.",
"agent: Do you have any specifications?",
"customer: I need a layover in my journey. I can pay up to 1000.",
"agent: Please wait a minute.",
"customer: Sure.",
"agent: Thanks for waiting, sorry to inform you that there are no flights with your specifications.",
"customer: Not an issue. Thank you for your kind information.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Daniel Moore",
"flight": [
1021
]
} | [] | false |
{
"status": "book",
"name": "Rachel Wilson",
"flight": [
1006
]
} | {
"return_month": "Feb",
"return_day": "20",
"max_price": 5000,
"departure_airport": "PHL",
"max_connections": 1,
"departure_day": "18",
"goal": "book",
"departure_month": "Feb",
"name": "Rachel Wilson",
"return_airport": "DEN"
} | [
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] | [
"customer: Hello, I am Rachel Wilson.",
"agent: Hello, how can I aid you today?",
"customer: Can you help me with a connection flight to Denver, CO-DEN from PA-PHL?",
"agent: Sure, could you provide me your travel dates?",
"customer: I will start my journey from 02/18 and will be returning on 02/20.",
"agent: Ok, please wait a moment I will check and get back to you.",
"customer: Sure.",
"agent: We found a flight with your requirement, price is 100 with a connection in between the journey. Your ticket is confirmed with Delta airline and flight number is 1006.",
"customer: Thanks for the information.",
"agent: Thanks for reaching us, have a good day.",
"customer: Thank you."
] | {
"status": "book",
"name": "Rachel Wilson",
"flight": [
1006
]
} | [] | true |