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bathroom was a little small but functional | question: Where was the bathroom?, context: Booked this hotel through the internet at one of the cheapest rates I could find for our family of four in San Francisco. We were pleasantly surprised!Arrived late on New Years Eve after two days of flying and no sleep! Receptionist informed us that there was no non-smoking room available for our first night. She was most apologetic and all we were interested in was to find a place to sleep. The smoking room we were allocated instead was motel style, clean and spacious and apart from the predictable smell of smoke fine. The next morning the receptionist upgraded us to a junior suite at no cost for the remainder of our stay. The suite was spacious with two double beds and a sitting area, the bathroom was a little small but functional. Breakfast was excellent and although the breakfast room is small we easily found a place to sit for our family. The hotel staff were extremely friendly and helpful. They were happy to answer all our questions and gave us advise on public transport and how to get to places of interest. Hotel is centrally located with all the public transport right outside its front door. The city centre is at walking distance. Although the hotel is right on the edge of the Tenderloin, we found this no problem. We stuck to the main streets at night and did not experience any problems.Would highly recommend this hotel to families as the rooms with two double beds are spacious and there is plenty of room to spread out. Staff are tolerant of children and very helpful.If you after an affordable, centrally located, clean, quiet and nice but unpretencious hotel, The Opal is an excellent choice! | Where was the bathroom? | The suite was spacious with two double beds and a sitting area, the bathroom was a little small but functional . | Booked this hotel through the internet at one of the cheapest rates I could find for our family of four in San Francisco. We were pleasantly surprised!Arrived late on New Years Eve after two days of flying and no sleep! Receptionist informed us that there was no non-smoking room available for our first night. She was most apologetic and all we were interested in was to find a place to sleep. The smoking room we were allocated instead was motel style, clean and spacious and apart from the predictable smell of smoke fine. The next morning the receptionist upgraded us to a junior suite at no cost for the remainder of our stay. The suite was spacious with two double beds and a sitting area, the bathroom was a little small but functional. Breakfast was excellent and although the breakfast room is small we easily found a place to sit for our family. The hotel staff were extremely friendly and helpful. They were happy to answer all our questions and gave us advise on public transport and how to get to places of interest. Hotel is centrally located with all the public transport right outside its front door. The city centre is at walking distance. Although the hotel is right on the edge of the Tenderloin, we found this no problem. We stuck to the main streets at night and did not experience any problems.Would highly recommend this hotel to families as the rooms with two double beds are spacious and there is plenty of room to spread out. Staff are tolerant of children and very helpful.If you after an affordable, centrally located, clean, quiet and nice but unpretencious hotel, The Opal is an excellent choice! | The suite was spacious with two double beds and a sitting area, the <hl> bathroom was a little small but functional <hl> . | Booked this hotel through the internet at one of the cheapest rates I could find for our family of four in San Francisco. We were pleasantly surprised!Arrived late on New Years Eve after two days of flying and no sleep! Receptionist informed us that there was no non-smoking room available for our first night. She was most apologetic and all we were interested in was to find a place to sleep. The smoking room we were allocated instead was motel style, clean and spacious and apart from the predictable smell of smoke fine. The next morning the receptionist upgraded us to a junior suite at no cost for the remainder of our stay. The suite was spacious with two double beds and a sitting area, the <hl> bathroom was a little small but functional <hl>. Breakfast was excellent and although the breakfast room is small we easily found a place to sit for our family. The hotel staff were extremely friendly and helpful. They were happy to answer all our questions and gave us advise on public transport and how to get to places of interest. Hotel is centrally located with all the public transport right outside its front door. The city centre is at walking distance. Although the hotel is right on the edge of the Tenderloin, we found this no problem. We stuck to the main streets at night and did not experience any problems.Would highly recommend this hotel to families as the rooms with two double beds are spacious and there is plenty of room to spread out. Staff are tolerant of children and very helpful.If you after an affordable, centrally located, clean, quiet and nice but unpretencious hotel, The Opal is an excellent choice! | Booked this hotel through the internet at one of the cheapest rates I could find for our family of four in San Francisco. We were pleasantly surprised!Arrived late on New Years Eve after two days of flying and no sleep! Receptionist informed us that there was no non-smoking room available for our first night. She was most apologetic and all we were interested in was to find a place to sleep. The smoking room we were allocated instead was motel style, clean and spacious and apart from the predictable smell of smoke fine. The next morning the receptionist upgraded us to a junior suite at no cost for the remainder of our stay. <hl> The suite was spacious with two double beds and a sitting area, the bathroom was a little small but functional . <hl> Breakfast was excellent and although the breakfast room is small we easily found a place to sit for our family. The hotel staff were extremely friendly and helpful. They were happy to answer all our questions and gave us advise on public transport and how to get to places of interest. Hotel is centrally located with all the public transport right outside its front door. The city centre is at walking distance. Although the hotel is right on the edge of the Tenderloin, we found this no problem. We stuck to the main streets at night and did not experience any problems. Would highly recommend this hotel to families as the rooms with two double beds are spacious and there is plenty of room to spread out. Staff are tolerant of children and very helpful. If you after an affordable, centrally located, clean, quiet and nice but unpretencious hotel, The Opal is an excellent choice! | tripadvisor_review_16502 | 2 | 2 | tripadvisor |
elegant lobby | question: What do you think about lobby?, context: Cheap indeed, but a sketchy location. The hotel is a great old building with an elegant lobby, but the rooms could use some serious maintenance. I was moved from my first room due to a plumbing problem. The second room had a broken door lock, pitted bathroom sink, and broken television. And what a lumpy mattress.Cheap, convenient, and practical for those doing business at the civic center, but not a great way to spend a holiday. | What do you think about lobby? | The hotel is a great old building with an elegant lobby , but the rooms could use some serious maintenance. | Cheap indeed, but a sketchy location. The hotel is a great old building with an elegant lobby, but the rooms could use some serious maintenance. I was moved from my first room due to a plumbing problem. The second room had a broken door lock, pitted bathroom sink, and broken television. And what a lumpy mattress.Cheap, convenient, and practical for those doing business at the civic center, but not a great way to spend a holiday. | The hotel is a great old building with an <hl> elegant lobby <hl> , but the rooms could use some serious maintenance. | Cheap indeed, but a sketchy location. The hotel is a great old building with an <hl> elegant lobby <hl>, but the rooms could use some serious maintenance. I was moved from my first room due to a plumbing problem. The second room had a broken door lock, pitted bathroom sink, and broken television. And what a lumpy mattress.Cheap, convenient, and practical for those doing business at the civic center, but not a great way to spend a holiday. | Cheap indeed, but a sketchy location. <hl> The hotel is a great old building with an elegant lobby , but the rooms could use some serious maintenance. <hl> I was moved from my first room due to a plumbing problem. The second room had a broken door lock, pitted bathroom sink, and broken television. And what a lumpy mattress. Cheap, convenient, and practical for those doing business at the civic center, but not a great way to spend a holiday. | tripadvisor_review_15910 | 1 | 1 | tripadvisor |
nice breakfast buffet | question: How is the breakfast buffet?, context: A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, nice breakfast buffet, great location, good value. I would definitely stay here the next time I'm in San Francisco, and would not hesitate to recommend it to others. | How is the breakfast buffet? | A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, nice breakfast buffet , great location, good value. | A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, nice breakfast buffet, great location, good value. I would definitely stay here the next time I'm in San Francisco, and would not hesitate to recommend it to others. | A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, <hl> nice breakfast buffet <hl> , great location, good value. | A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, <hl> nice breakfast buffet <hl>, great location, good value. I would definitely stay here the next time I'm in San Francisco, and would not hesitate to recommend it to others. | <hl> A very nice hotel, with incredibly friendly, and extremely helpful staff, lovely rooms, nice breakfast buffet , great location, good value. <hl> I would definitely stay here the next time I'm in San Francisco, and would not hesitate to recommend it to others. | tripadvisor_review_2036 | 1 | 1 | tripadvisor |
Not worth the price | question: How would describe the price of the food?, context: HORRIBLE HOTEL!! VERY, VERY, VERY bad service. Hotel associates are not helpful and make excuses for their lack of service. The hotel does not live up to the Marriott name. Even the managers were horrible. Front desk managers and associates were slow, not friendly, and not knowledgeable about the surrounding areas. Not worth the price. Restaurant Level 111 was DEAD, food was overpriced and tasted just ok. Computers available for guest use were not working and when we asked for assistance the Front Desk Manager was useless and did not call anyone to help therefore we were unable to print our boarding passes. First night we were there plug to tub didn't work. Next day when houskeeping cleaned they dismantled the drain and then just left it so we had to call to have it fixed. Door attendants were not friendly. Virtual concierge and concierge were not efficient, not friendly, not helpful with planning. Contacted the virtual concierge for tickets to an event which ended up being sold out, concierge as unable to provide any alternative or suggestions. Called concierge to arrange airport shuttle they were busy and told us they would call us back. They never called us back. We love SF but would NEVER stay at the JW Marriott EVER AGAIN!! | How would describe the price of the food? | Not worth the price . | HORRIBLE HOTEL!! VERY, VERY, VERY bad service. Hotel associates are not helpful and make excuses for their lack of service. The hotel does not live up to the Marriott name. Even the managers were horrible. Front desk managers and associates were slow, not friendly, and not knowledgeable about the surrounding areas. Not worth the price. Restaurant Level 111 was DEAD, food was overpriced and tasted just ok. Computers available for guest use were not working and when we asked for assistance the Front Desk Manager was useless and did not call anyone to help therefore we were unable to print our boarding passes. First night we were there plug to tub didn't work. Next day when houskeeping cleaned they dismantled the drain and then just left it so we had to call to have it fixed. Door attendants were not friendly. Virtual concierge and concierge were not efficient, not friendly, not helpful with planning. Contacted the virtual concierge for tickets to an event which ended up being sold out, concierge as unable to provide any alternative or suggestions. Called concierge to arrange airport shuttle they were busy and told us they would call us back. They never called us back. We love SF but would NEVER stay at the JW Marriott EVER AGAIN!! | <hl> Not worth the price <hl> . | HORRIBLE HOTEL!! VERY, VERY, VERY bad service. Hotel associates are not helpful and make excuses for their lack of service. The hotel does not live up to the Marriott name. Even the managers were horrible. Front desk managers and associates were slow, not friendly, and not knowledgeable about the surrounding areas. <hl> Not worth the price <hl>. Restaurant Level 111 was DEAD, food was overpriced and tasted just ok. Computers available for guest use were not working and when we asked for assistance the Front Desk Manager was useless and did not call anyone to help therefore we were unable to print our boarding passes. First night we were there plug to tub didn't work. Next day when houskeeping cleaned they dismantled the drain and then just left it so we had to call to have it fixed. Door attendants were not friendly. Virtual concierge and concierge were not efficient, not friendly, not helpful with planning. Contacted the virtual concierge for tickets to an event which ended up being sold out, concierge as unable to provide any alternative or suggestions. Called concierge to arrange airport shuttle they were busy and told us they would call us back. They never called us back. We love SF but would NEVER stay at the JW Marriott EVER AGAIN!! | HORRIBLE HOTEL!! VERY, VERY, VERY bad service. Hotel associates are not helpful and make excuses for their lack of service. The hotel does not live up to the Marriott name. Even the managers were horrible. Front desk managers and associates were slow, not friendly, and not knowledgeable about the surrounding areas. <hl> Not worth the price . <hl> Restaurant Level 111 was DEAD, food was overpriced and tasted just ok. Computers available for guest use were not working and when we asked for assistance the Front Desk Manager was useless and did not call anyone to help therefore we were unable to print our boarding passes. First night we were there plug to tub didn't work. Next day when houskeeping cleaned they dismantled the drain and then just left it so we had to call to have it fixed. Door attendants were not friendly. Virtual concierge and concierge were not efficient, not friendly, not helpful with planning. Contacted the virtual concierge for tickets to an event which ended up being sold out, concierge as unable to provide any alternative or suggestions. Called concierge to arrange airport shuttle they were busy and told us they would call us back. They never called us back. We love SF but would NEVER stay at the JW Marriott EVER AGAIN!! | tripadvisor_review_8936 | 1 | 1 | tripadvisor |
the staff was very helpful and friendly | question: How is the staff?, context: The rooms are compact but well organized with very comfortable beds and pillows, good lighting and adequate storage. There is a flat screen TV and free wireless connection in a spotless, modern setting. The bathrooms are well appointed with Aveda products. The water pressure seemed weak, perhaps to save water.The windows do not open which is a drawback when you just want fresh air. Although the AC/heating system worked well, it was very noisy. Also, avoid a room with an adjoining room door. The doors are not very soundproof, but the efficient staff moved us right away to a quieter room. We also prefer the rooms facing the street than some of the rooms that have the wall of another building as your view.The buffet breakfast was disappointing and boring. Better to get a rate without breakfast and eat elsewhere (french cafe across the street). Also, the gym is very small and claustrophobic.In many respects we prefer their sister hotel, but the hotel's LEEDcertification and emphasis on sustainability is very appealing. Hopefully, it will become the industry standard. Overall, the staff was very helpful and friendly making our stay enjoyable. | How is the staff? | Overall, the staff was very helpful and friendly making our stay enjoyable. | The rooms are compact but well organized with very comfortable beds and pillows, good lighting and adequate storage. There is a flat screen TV and free wireless connection in a spotless, modern setting. The bathrooms are well appointed with Aveda products. The water pressure seemed weak, perhaps to save water.The windows do not open which is a drawback when you just want fresh air. Although the AC/heating system worked well, it was very noisy. Also, avoid a room with an adjoining room door. The doors are not very soundproof, but the efficient staff moved us right away to a quieter room. We also prefer the rooms facing the street than some of the rooms that have the wall of another building as your view.The buffet breakfast was disappointing and boring. Better to get a rate without breakfast and eat elsewhere (french cafe across the street). Also, the gym is very small and claustrophobic.In many respects we prefer their sister hotel, but the hotel's LEEDcertification and emphasis on sustainability is very appealing. Hopefully, it will become the industry standard. Overall, the staff was very helpful and friendly making our stay enjoyable. | Overall, <hl> the staff was very helpful and friendly <hl> making our stay enjoyable. | The rooms are compact but well organized with very comfortable beds and pillows, good lighting and adequate storage. There is a flat screen TV and free wireless connection in a spotless, modern setting. The bathrooms are well appointed with Aveda products. The water pressure seemed weak, perhaps to save water.The windows do not open which is a drawback when you just want fresh air. Although the AC/heating system worked well, it was very noisy. Also, avoid a room with an adjoining room door. The doors are not very soundproof, but the efficient staff moved us right away to a quieter room. We also prefer the rooms facing the street than some of the rooms that have the wall of another building as your view.The buffet breakfast was disappointing and boring. Better to get a rate without breakfast and eat elsewhere (french cafe across the street). Also, the gym is very small and claustrophobic.In many respects we prefer their sister hotel, but the hotel's LEEDcertification and emphasis on sustainability is very appealing. Hopefully, it will become the industry standard. Overall, <hl> the staff was very helpful and friendly <hl> making our stay enjoyable. | The rooms are compact but well organized with very comfortable beds and pillows, good lighting and adequate storage. There is a flat screen TV and free wireless connection in a spotless, modern setting. The bathrooms are well appointed with Aveda products. The water pressure seemed weak, perhaps to save water. The windows do not open which is a drawback when you just want fresh air. Although the AC/heating system worked well, it was very noisy. Also, avoid a room with an adjoining room door. The doors are not very soundproof, but the efficient staff moved us right away to a quieter room. We also prefer the rooms facing the street than some of the rooms that have the wall of another building as your view. The buffet breakfast was disappointing and boring. Better to get a rate without breakfast and eat elsewhere (french cafe across the street). Also, the gym is very small and claustrophobic. In many respects we prefer their sister hotel, but the hotel's LEEDcertification and emphasis on sustainability is very appealing. Hopefully, it will become the industry standard. <hl> Overall, the staff was very helpful and friendly making our stay enjoyable. <hl> | tripadvisor_review_2005 | 1 | 1 | tripadvisor |
Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. | question: How is the transport?, context: Got a great deal on expedia. Stayed here for 4 nights. Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. | How is the transport? | Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. | Got a great deal on expedia. Stayed here for 4 nights. Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. | <hl> Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. <hl> | Got a great deal on expedia. Stayed here for 4 nights. <hl> Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. <hl> | Got a great deal on expedia. Stayed here for 4 nights. <hl> Location is central and right by tram stop. Clean, quiet, very comfortable room which was just as good as a lot of 5 star hotels I've stayed in (minus certain amenities such as shoe cleaner and toilet amenities....but no big deal). We seemed to make right choice by booking room only basis. Breakfast is $18 at the hotel but saw very few people eating there. In the area there are some great places for breakfast and at much cheaper prices. Front desk staff very helpful and polite. <hl> | tripadvisor_review_739 | 1 | 1 | tripadvisor |
Very nice hotel with first class rooms and ammenities | question: How do you like the hotel?, context: Very nice hotel with first class rooms and ammenities. The location is close to Union square shops and restaurants. The breakfast was above average for a lobby continental. Staff were very curteous. Would definately stay again and recommend. Excellent value. | How do you like the hotel? | Very nice hotel with first class rooms and ammenities . | Very nice hotel with first class rooms and ammenities. The location is close to Union square shops and restaurants. The breakfast was above average for a lobby continental. Staff were very curteous. Would definately stay again and recommend. Excellent value. | <hl> Very nice hotel with first class rooms and ammenities <hl> . | <hl> Very nice hotel with first class rooms and ammenities <hl>. The location is close to Union square shops and restaurants. The breakfast was above average for a lobby continental. Staff were very curteous. Would definately stay again and recommend. Excellent value. | <hl> Very nice hotel with first class rooms and ammenities . <hl> The location is close to Union square shops and restaurants. The breakfast was above average for a lobby continental. Staff were very curteous. Would definately stay again and recommend. Excellent value. | tripadvisor_review_11560 | 1 | 1 | tripadvisor |
The cable car stop is just outside the front door | question: What is the pound of the cable car?, context: Anyone who wants a nice cheap clean place to stay whilst in San Fran should look no further. Staff are all very friendly and helpful, the room we had was big enough to just walk around bed. At first we worried about being cramped, but once in and organized, it was more than enough room (so much to see you don't spent too much time in it!)Some of the reviews we read talked about how noisy it is. The cable car stop is just outside the front door. Very convenient, but they do make a bit of noise. We found the busker's in union square made more noise than the cable cars! Despite all of this we still had no trouble getting any sleep.On the second floor (i think) breakfast was served every morning,with the daily paper. Was very well stocked with heaps of choice.The internet was good and well priced( $5 for 20mins).Only other downside is it may have the slowest elevator in the world. My wife and I had a couple of races. She would go in the lift and I took the stairs. Up 8 floors and I was only just behind...This hotel is like gateway to the rest of San Fran. Once your on the cable car you can go anywhere. | What is the pound of the cable car? | The cable car stop is just outside the front door . | Anyone who wants a nice cheap clean place to stay whilst in San Fran should look no further. Staff are all very friendly and helpful, the room we had was big enough to just walk around bed. At first we worried about being cramped, but once in and organized, it was more than enough room (so much to see you don't spent too much time in it!)Some of the reviews we read talked about how noisy it is. The cable car stop is just outside the front door. Very convenient, but they do make a bit of noise. We found the busker's in union square made more noise than the cable cars! Despite all of this we still had no trouble getting any sleep.On the second floor (i think) breakfast was served every morning,with the daily paper. Was very well stocked with heaps of choice.The internet was good and well priced( $5 for 20mins).Only other downside is it may have the slowest elevator in the world. My wife and I had a couple of races. She would go in the lift and I took the stairs. Up 8 floors and I was only just behind...This hotel is like gateway to the rest of San Fran. Once your on the cable car you can go anywhere. | <hl> The cable car stop is just outside the front door <hl> . | Anyone who wants a nice cheap clean place to stay whilst in San Fran should look no further. Staff are all very friendly and helpful, the room we had was big enough to just walk around bed. At first we worried about being cramped, but once in and organized, it was more than enough room (so much to see you don't spent too much time in it!)Some of the reviews we read talked about how noisy it is. <hl> The cable car stop is just outside the front door <hl>. Very convenient, but they do make a bit of noise. We found the busker's in union square made more noise than the cable cars! Despite all of this we still had no trouble getting any sleep.On the second floor (i think) breakfast was served every morning,with the daily paper. Was very well stocked with heaps of choice.The internet was good and well priced( $5 for 20mins).Only other downside is it may have the slowest elevator in the world. My wife and I had a couple of races. She would go in the lift and I took the stairs. Up 8 floors and I was only just behind...This hotel is like gateway to the rest of San Fran. Once your on the cable car you can go anywhere. | Anyone who wants a nice cheap clean place to stay whilst in San Fran should look no further. Staff are all very friendly and helpful, the room we had was big enough to just walk around bed. At first we worried about being cramped, but once in and organized, it was more than enough room (so much to see you don't spent too much time in it!)Some of the reviews we read talked about how noisy it is. <hl> The cable car stop is just outside the front door . <hl> Very convenient, but they do make a bit of noise. We found the busker's in union square made more noise than the cable cars! Despite all of this we still had no trouble getting any sleep. On the second floor (i think) breakfast was served every morning,with the daily paper. Was very well stocked with heaps of choice. The internet was good and well priced( $5 for 20mins).Only other downside is it may have the slowest elevator in the world. My wife and I had a couple of races. She would go in the lift and I took the stairs. Up 8 floors and I was only just behind... This hotel is like gateway to the rest of San Fran. Once your on the cable car you can go anywhere. | tripadvisor_review_10630 | 1 | 1 | tripadvisor |
although we had to swap space in front of the mirror/sink | question: Is the sink normal size?, context: My wife and I visited the Andrews Hotel for three nights as an anniversary getaway, leaving our young child at home. The hotel was a perfect launching off point for our adventures in San Francisco. The "old world" style and charm of the hotel made it a great place for a romantic long weekend. The staff was professional, the room very comfortable despite its modest size, and the location excellent. Having read other TripAdvisor reviews, we booked a "Comfy Queen" and requested an upper-level room if possible. Upon arrival, we were given room 709, back and away from the elevator on the hotel's top floor. It was nicely but simply decorated, with a TV monitor and DVD player in the room. The bed was on the soft side but quite comfortable. There was a small desk and dresser, and a nice leather chair in the corner. If we had wanted to, it would have been a nice quiet spot to spend a little time reading or something.The bathroom was among the more spacious in the hotel, I'm assuming, as others have commented on their tiny size. Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time (although we had to swap space in front of the mirror/sink). The street noise was modest for a hotel in the downtown area of a major city. I slept with ear plugs, as I usually do when I travel, and had slept like a dream. My wife had no problems without her ear plugs, and she is a fairly light sleeper. Continental breakfast will not satisfy those who insist on Americanized breakfast rooms or expect a big meal, but we very much enjoyed the assortment of muffins, croissants, butter and jam, fresh fruit, coffee, and freshly squeezed orange juice. It was nice to have trays set out to carry food back to our room. One nice touch was the captain's chairs folded and waiting in our closet--extra seating on the fly!We enjoyed a complementary glass of wine in Fino, the bar/restaurant in the lobby, one evening. We did not dine there but the food looked and smelled great. We also appreciated having water, tea, and coffee available in the lobby at all times. Location is an easy (although uphill) walk from Union Square, right in the heart of the theater district and near Nob Hill. Convenient to virtually everything, including public transport (cable cars, MUNI, BART station, etc.). The Thai restaurant across the street (Ar Roi) is also quite good, by the way! Though the room would have been cramped if we'd brought our child, we will definitely return to the Andrews Hotel when the two of us are in San Francisco on our own. | Is the sink normal size? | Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time ( although we had to swap space in front of the mirror/sink ). | My wife and I visited the Andrews Hotel for three nights as an anniversary getaway, leaving our young child at home. The hotel was a perfect launching off point for our adventures in San Francisco. The "old world" style and charm of the hotel made it a great place for a romantic long weekend. The staff was professional, the room very comfortable despite its modest size, and the location excellent. Having read other TripAdvisor reviews, we booked a "Comfy Queen" and requested an upper-level room if possible. Upon arrival, we were given room 709, back and away from the elevator on the hotel's top floor. It was nicely but simply decorated, with a TV monitor and DVD player in the room. The bed was on the soft side but quite comfortable. There was a small desk and dresser, and a nice leather chair in the corner. If we had wanted to, it would have been a nice quiet spot to spend a little time reading or something.The bathroom was among the more spacious in the hotel, I'm assuming, as others have commented on their tiny size. Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time (although we had to swap space in front of the mirror/sink). The street noise was modest for a hotel in the downtown area of a major city. I slept with ear plugs, as I usually do when I travel, and had slept like a dream. My wife had no problems without her ear plugs, and she is a fairly light sleeper. Continental breakfast will not satisfy those who insist on Americanized breakfast rooms or expect a big meal, but we very much enjoyed the assortment of muffins, croissants, butter and jam, fresh fruit, coffee, and freshly squeezed orange juice. It was nice to have trays set out to carry food back to our room. One nice touch was the captain's chairs folded and waiting in our closet--extra seating on the fly!We enjoyed a complementary glass of wine in Fino, the bar/restaurant in the lobby, one evening. We did not dine there but the food looked and smelled great. We also appreciated having water, tea, and coffee available in the lobby at all times. Location is an easy (although uphill) walk from Union Square, right in the heart of the theater district and near Nob Hill. Convenient to virtually everything, including public transport (cable cars, MUNI, BART station, etc.). The Thai restaurant across the street (Ar Roi) is also quite good, by the way! Though the room would have been cramped if we'd brought our child, we will definitely return to the Andrews Hotel when the two of us are in San Francisco on our own. | Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time ( <hl> although we had to swap space in front of the mirror/sink <hl> ). | My wife and I visited the Andrews Hotel for three nights as an anniversary getaway, leaving our young child at home. The hotel was a perfect launching off point for our adventures in San Francisco. The "old world" style and charm of the hotel made it a great place for a romantic long weekend. The staff was professional, the room very comfortable despite its modest size, and the location excellent. Having read other TripAdvisor reviews, we booked a "Comfy Queen" and requested an upper-level room if possible. Upon arrival, we were given room 709, back and away from the elevator on the hotel's top floor. It was nicely but simply decorated, with a TV monitor and DVD player in the room. The bed was on the soft side but quite comfortable. There was a small desk and dresser, and a nice leather chair in the corner. If we had wanted to, it would have been a nice quiet spot to spend a little time reading or something.The bathroom was among the more spacious in the hotel, I'm assuming, as others have commented on their tiny size. Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time (<hl> although we had to swap space in front of the mirror/sink <hl>). The street noise was modest for a hotel in the downtown area of a major city. I slept with ear plugs, as I usually do when I travel, and had slept like a dream. My wife had no problems without her ear plugs, and she is a fairly light sleeper. Continental breakfast will not satisfy those who insist on Americanized breakfast rooms or expect a big meal, but we very much enjoyed the assortment of muffins, croissants, butter and jam, fresh fruit, coffee, and freshly squeezed orange juice. It was nice to have trays set out to carry food back to our room. One nice touch was the captain's chairs folded and waiting in our closet--extra seating on the fly!We enjoyed a complementary glass of wine in Fino, the bar/restaurant in the lobby, one evening. We did not dine there but the food looked and smelled great. We also appreciated having water, tea, and coffee available in the lobby at all times. Location is an easy (although uphill) walk from Union Square, right in the heart of the theater district and near Nob Hill. Convenient to virtually everything, including public transport (cable cars, MUNI, BART station, etc.). The Thai restaurant across the street (Ar Roi) is also quite good, by the way! Though the room would have been cramped if we'd brought our child, we will definitely return to the Andrews Hotel when the two of us are in San Francisco on our own. | My wife and I visited the Andrews Hotel for three nights as an anniversary getaway, leaving our young child at home. The hotel was a perfect launching off point for our adventures in San Francisco. The "old world" style and charm of the hotel made it a great place for a romantic long weekend. The staff was professional, the room very comfortable despite its modest size, and the location excellent. Having read other TripAdvisor reviews, we booked a "Comfy Queen" and requested an upper-level room if possible. Upon arrival, we were given room 709, back and away from the elevator on the hotel's top floor. It was nicely but simply decorated, with a TV monitor and DVD player in the room. The bed was on the soft side but quite comfortable. There was a small desk and dresser, and a nice leather chair in the corner. If we had wanted to, it would have been a nice quiet spot to spend a little time reading or something. The bathroom was among the more spacious in the hotel, I'm assuming, as others have commented on their tiny size. <hl> Ours was actually quite large, with a full bath and shower as well as a separate alcove for toilet, and enough space so both of us could get ready at the same time ( although we had to swap space in front of the mirror/sink ). <hl> The street noise was modest for a hotel in the downtown area of a major city. I slept with ear plugs, as I usually do when I travel, and had slept like a dream. My wife had no problems without her ear plugs, and she is a fairly light sleeper. Continental breakfast will not satisfy those who insist on Americanized breakfast rooms or expect a big meal, but we very much enjoyed the assortment of muffins, croissants, butter and jam, fresh fruit, coffee, and freshly squeezed orange juice. It was nice to have trays set out to carry food back to our room. One nice touch was the captain's chairs folded and waiting in our closet--extra seating on the fly!We enjoyed a complementary glass of wine in Fino, the bar/restaurant in the lobby, one evening. We did not dine there but the food looked and smelled great. We also appreciated having water, tea, and coffee available in the lobby at all times. Location is an easy (although uphill) walk from Union Square, right in the heart of the theater district and near Nob Hill. Convenient to virtually everything, including public transport (cable cars, MUNI, BART station, etc.). The Thai restaurant across the street (Ar Roi) is also quite good, by the way! Though the room would have been cramped if we'd brought our child, we will definitely return to the Andrews Hotel when the two of us are in San Francisco on our own. | tripadvisor_review_10996 | 5 | 5 | tripadvisor |
It was very clean | question: How is the area?, context: We were two women (older) traveling alone. We can not say enough good things about this hotel. It was very clean, safe area, easy access to public transportation, the staff was wonderful. We were there 9-29-04 to 10-4-04. | How is the area? | It was very clean , safe area, easy access to public transportation, the staff was wonderful. | We were two women (older) traveling alone. We can not say enough good things about this hotel. It was very clean, safe area, easy access to public transportation, the staff was wonderful. We were there 9-29-04 to 10-4-04. | <hl> It was very clean <hl> , safe area, easy access to public transportation, the staff was wonderful. | We were two women (older) traveling alone. We can not say enough good things about this hotel. <hl> It was very clean <hl>, safe area, easy access to public transportation, the staff was wonderful. We were there 9-29-04 to 10-4-04. | We were two women (older) traveling alone. We can not say enough good things about this hotel. <hl> It was very clean , safe area, easy access to public transportation, the staff was wonderful. <hl> We were there 9-29-04 to 10-4-04. | tripadvisor_review_9325 | 5 | 5 | tripadvisor |
a lovely sun spot | question: How is the pool?, context: We have just spent 4 nights at the Handlery hotel in the Club section overlooking the pool. The king room was a good size for the two of us and the bed was comfortable and pillows soft. The bathroom was clean I always like to see really clean towels which they were. A small downside was that our room (316) was a little too near the elevator and although there was no noise from the elevator itself there was from guests coming and going at early/late hours. Staff made us feel at ease and answered all our enquiries and requests quickly and were very helpful. We ate both breakfast and dinner in the attached Daily Grill and were not disappointed by either the prices or the quality of food served. The pool area is a lovely sun spot and the pool was warm to swim in. Altogether a very nice hotel (Club Section) with helpful and willing staff. Would stay again if visiting the Union Square area again. | How is the pool? | The pool area is a lovely sun spot and the pool was warm to swim in. | We have just spent 4 nights at the Handlery hotel in the Club section overlooking the pool. The king room was a good size for the two of us and the bed was comfortable and pillows soft. The bathroom was clean I always like to see really clean towels which they were. A small downside was that our room (316) was a little too near the elevator and although there was no noise from the elevator itself there was from guests coming and going at early/late hours. Staff made us feel at ease and answered all our enquiries and requests quickly and were very helpful. We ate both breakfast and dinner in the attached Daily Grill and were not disappointed by either the prices or the quality of food served. The pool area is a lovely sun spot and the pool was warm to swim in. Altogether a very nice hotel (Club Section) with helpful and willing staff. Would stay again if visiting the Union Square area again. | The pool area is <hl> a lovely sun spot <hl> and the pool was warm to swim in. | We have just spent 4 nights at the Handlery hotel in the Club section overlooking the pool. The king room was a good size for the two of us and the bed was comfortable and pillows soft. The bathroom was clean I always like to see really clean towels which they were. A small downside was that our room (316) was a little too near the elevator and although there was no noise from the elevator itself there was from guests coming and going at early/late hours. Staff made us feel at ease and answered all our enquiries and requests quickly and were very helpful. We ate both breakfast and dinner in the attached Daily Grill and were not disappointed by either the prices or the quality of food served. The pool area is <hl> a lovely sun spot <hl> and the pool was warm to swim in. Altogether a very nice hotel (Club Section) with helpful and willing staff. Would stay again if visiting the Union Square area again. | We have just spent 4 nights at the Handlery hotel in the Club section overlooking the pool. The king room was a good size for the two of us and the bed was comfortable and pillows soft. The bathroom was clean I always like to see really clean towels which they were. A small downside was that our room (316) was a little too near the elevator and although there was no noise from the elevator itself there was from guests coming and going at early/late hours. Staff made us feel at ease and answered all our enquiries and requests quickly and were very helpful. We ate both breakfast and dinner in the attached Daily Grill and were not disappointed by either the prices or the quality of food served. <hl> The pool area is a lovely sun spot and the pool was warm to swim in. <hl> Altogether a very nice hotel (Club Section) with helpful and willing staff. Would stay again if visiting the Union Square area again. | tripadvisor_review_10178 | 2 | 2 | tripadvisor |
The room was very nice and clean and was perfect for our needs | question: Is it a good place to stay?, context: I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. The room was very nice and clean and was perfect for our needs. They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town. | Is it a good place to stay? | The room was very nice and clean and was perfect for our needs . | I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. The room was very nice and clean and was perfect for our needs. They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town. | <hl> The room was very nice and clean and was perfect for our needs <hl> . | I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. <hl> The room was very nice and clean and was perfect for our needs <hl>. They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town. | I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. <hl> The room was very nice and clean and was perfect for our needs . <hl> They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town. | tripadvisor_review_13444 | 1 | 1 | tripadvisor |
The staff was rude and unaccommodating | question: How is the hotel staff?, context: The staff was rude and unaccommodating. The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke. | How is the hotel staff? | The staff was rude and unaccommodating . | The staff was rude and unaccommodating. The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke. | <hl> The staff was rude and unaccommodating <hl> . | <hl> The staff was rude and unaccommodating <hl>. The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke. | <hl> The staff was rude and unaccommodating . <hl> The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke. | tripadvisor_review_15834 | 1 | 1 | tripadvisor |
warm water in the shower | question: How is the water?, context: We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. The room was clean and had plenty of warm water in the shower. The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok. | How is the water? | The room was clean and had plenty of warm water in the shower . | We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. The room was clean and had plenty of warm water in the shower. The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok. | The room was clean and had plenty of <hl> warm water in the shower <hl> . | We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. The room was clean and had plenty of <hl> warm water in the shower <hl>. The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok. | We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. <hl> The room was clean and had plenty of warm water in the shower . <hl> The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok. | tripadvisor_review_16736 | 1 | 1 | tripadvisor |
horrible | question: How is the coffee?, context: From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done. | How is the coffee? | Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. | From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done. | Add to this outdated phones of <hl> horrible <hl> quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. | From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. Add to this outdated phones of <hl> horrible <hl> quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done. | From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. <hl> Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. <hl> What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done. | tripadvisor_review_11924 | 1 | 1 | tripadvisor |
7th floor and saw only the building next door and the busy Geary Street | question: How do you like the street noise?, context: I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street. Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight. | How do you like the street noise? | We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street . | I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street. Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight. | We had a corner room with a balcony, but we were on the <hl> 7th floor and saw only the building next door and the busy Geary Street <hl> . | I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. We had a corner room with a balcony, but we were on the <hl> 7th floor and saw only the building next door and the busy Geary Street <hl>. Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight. | I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. <hl> We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street . <hl> Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight. | tripadvisor_review_9454 | 1 | 1 | tripadvisor |
Front desk staff were friendly and attentive | question: How did you like the front desk?, context: This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good. | How did you like the front desk? | Front desk staff were friendly and attentive . | This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good. | <hl> Front desk staff were friendly and attentive <hl> . | This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive <hl>. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good. | This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive . <hl> Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good. | tripadvisor_review_1858 | 1 | 1 | tripadvisor |
What a wonderful hotel | question: What is the quality of the hotel?, context: What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again. | What is the quality of the hotel? | What a wonderful hotel . | What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again. | <hl> What a wonderful hotel <hl> . | <hl> What a wonderful hotel <hl>. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again. | <hl> What a wonderful hotel . <hl> My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again. | tripadvisor_review_9095 | 1 | 1 | tripadvisor |
This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend | question: How was the experience?, context: This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip. | How was the experience? | This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend . | This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip. | <hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend <hl> . | <hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend <hl>. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip. | <hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend . <hl> Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip. | tripadvisor_review_13692 | 2 | 2 | tripadvisor |
appealing and interesting decor | question: How is the decor?, context: We just stayed at the Hotel Rex for two nights. Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor, spotless room and bathroom. Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39). | How is the decor? | Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor , spotless room and bathroom. | We just stayed at the Hotel Rex for two nights. Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor, spotless room and bathroom. Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39). | Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- <hl> appealing and interesting decor <hl> , spotless room and bathroom. | We just stayed at the Hotel Rex for two nights. Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- <hl> appealing and interesting decor <hl>, spotless room and bathroom. Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39). | We just stayed at the Hotel Rex for two nights. <hl> Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor , spotless room and bathroom. <hl> Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39). | tripadvisor_review_2811 | 1 | 1 | tripadvisor |
Great shower in the bathroom | question: How can you describe the shower?, context: We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. Great shower in the bathroom. Loved our stay. | How can you describe the shower? | Great shower in the bathroom . | We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. Great shower in the bathroom. Loved our stay. | <hl> Great shower in the bathroom <hl> . | We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. <hl> Great shower in the bathroom <hl>. Loved our stay. | We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. <hl> Great shower in the bathroom . <hl> Loved our stay. | tripadvisor_review_476 | 1 | 1 | tripadvisor |
The shared bathroom and showers were spotlessly clean and always available | question: How was the bathroom in the room?, context: We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio.The shared bath queen was small but very clean and comfortable for a good price. The shared bathroom and showers were spotlessly clean and always available. The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget. | How was the bathroom in the room? | The shared bathroom and showers were spotlessly clean and always available . | We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio.The shared bath queen was small but very clean and comfortable for a good price. The shared bathroom and showers were spotlessly clean and always available. The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget. | <hl> The shared bathroom and showers were spotlessly clean and always available <hl> . | We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio.The shared bath queen was small but very clean and comfortable for a good price. <hl> The shared bathroom and showers were spotlessly clean and always available <hl>. The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget. | We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio. The shared bath queen was small but very clean and comfortable for a good price. <hl> The shared bathroom and showers were spotlessly clean and always available . <hl> The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget. | tripadvisor_review_7843 | 1 | 1 | tripadvisor |
The wine and cheese was a great way to meet some of the other guests and | question: Is the wine nice?, context: Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. And you cannot beat the location of this hotel.If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know. | Is the wine nice? | The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. | Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. And you cannot beat the location of this hotel.If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know. | <hl> The wine and cheese was a great way to meet some of the other guests and <hl> get ideas about places to check out in SanFran. | Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. <hl> The wine and cheese was a great way to meet some of the other guests and <hl> get ideas about places to check out in SanFran. And you cannot beat the location of this hotel.If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know. | Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. <hl> The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. <hl> And you cannot beat the location of this hotel. If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know. | tripadvisor_review_494 | 1 | 1 | tripadvisor |
We had an excellent stay | question: How is it the stay?, context: We had an excellent stay at the Hotel Whitcomb. Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all! | How is it the stay? | We had an excellent stay at the Hotel Whitcomb. | We had an excellent stay at the Hotel Whitcomb. Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all! | <hl> We had an excellent stay <hl> at the Hotel Whitcomb. | <hl> We had an excellent stay <hl> at the Hotel Whitcomb. Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all! | <hl> We had an excellent stay at the Hotel Whitcomb. <hl> Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all! | tripadvisor_review_15847 | 1 | 1 | tripadvisor |
The food from room service was GREAT | question: Is it food?, context: I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. The food from room service was GREAT! Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me. | Is it food? | The food from room service was GREAT ! | I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. The food from room service was GREAT! Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me. | <hl> The food from room service was GREAT <hl> ! | I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. <hl> The food from room service was GREAT <hl>! Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me. | I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. <hl> The food from room service was GREAT ! <hl> Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me. | tripadvisor_review_2907 | 5 | 5 | tripadvisor |
loved the afternoon wine | question: Is the wine nice?, context: Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. Nice continental breakfast & loved the afternoon wine & cheese. | Is the wine nice? | Nice continental breakfast & loved the afternoon wine & cheese. | Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. Nice continental breakfast & loved the afternoon wine & cheese. | Nice continental breakfast & <hl> loved the afternoon wine <hl> & cheese. | Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. Nice continental breakfast & <hl> loved the afternoon wine <hl> & cheese. | Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. <hl> Nice continental breakfast & loved the afternoon wine & cheese. <hl> | tripadvisor_review_11468 | 1 | 1 | tripadvisor |
room service twice and the service was very good | question: What is the extensions of the room service?, context: Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! We did call room service twice and the service was very good. I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city....what else could we ask for? | What is the extensions of the room service? | We did call room service twice and the service was very good . | Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! We did call room service twice and the service was very good. I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city....what else could we ask for? | We did call <hl> room service twice and the service was very good <hl> . | Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! We did call <hl> room service twice and the service was very good <hl>. I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city....what else could we ask for? | Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! <hl> We did call room service twice and the service was very good . <hl> I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city.... what else could we ask for? | tripadvisor_review_11248 | 1 | 1 | tripadvisor |
basic hotel room had everything we needed | question: How simple is the hotel?, context: Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. The clean, basic hotel room had everything we needed. Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks.The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around.For the bargain price the stay was extremely pleasant. We will definitely stay here again. | How simple is the hotel? | The clean, basic hotel room had everything we needed . | Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. The clean, basic hotel room had everything we needed. Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks.The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around.For the bargain price the stay was extremely pleasant. We will definitely stay here again. | The clean, <hl> basic hotel room had everything we needed <hl> . | Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. The clean, <hl> basic hotel room had everything we needed <hl>. Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks.The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around.For the bargain price the stay was extremely pleasant. We will definitely stay here again. | Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. <hl> The clean, basic hotel room had everything we needed . <hl> Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks. The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around. For the bargain price the stay was extremely pleasant. We will definitely stay here again. | tripadvisor_review_4749 | 2 | 2 | tripadvisor |
the staff is amazing | question: Is staff knowledgeable?, context: This is a great find. It is in a perfect location, but that is not the best thing about this hotel. It is beautiful, the staff is amazing, the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. | Is staff knowledgeable? | It is beautiful, the staff is amazing , the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. | This is a great find. It is in a perfect location, but that is not the best thing about this hotel. It is beautiful, the staff is amazing, the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. | It is beautiful, <hl> the staff is amazing <hl> , the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. | This is a great find. It is in a perfect location, but that is not the best thing about this hotel. It is beautiful, <hl> the staff is amazing <hl>, the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. | This is a great find. It is in a perfect location, but that is not the best thing about this hotel. <hl> It is beautiful, the staff is amazing , the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. <hl> | tripadvisor_review_2020 | 1 | 1 | tripadvisor |
The view is amazing | question: How is the view?, context: We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. The view is amazing. It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants.Will be going back again this year.Barbara Bedecarrax | How is the view? | The view is amazing . | We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. The view is amazing. It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants.Will be going back again this year.Barbara Bedecarrax | <hl> The view is amazing <hl> . | We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. <hl> The view is amazing <hl>. It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants.Will be going back again this year.Barbara Bedecarrax | We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. <hl> The view is amazing . <hl> It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants. Will be going back again this year. Barbara Bedecarrax | tripadvisor_review_4148 | 1 | 1 | tripadvisor |
had a musty odor | question: How is smell?, context: I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel.Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor. We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much.Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay.I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind. | How is smell? | Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor . | I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel.Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor. We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much.Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay.I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind. | Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways <hl> had a musty odor <hl> . | I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel.Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways <hl> had a musty odor <hl>. We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much.Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay.I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind. | I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel. <hl> Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor . <hl> We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much. Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay. I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind. | tripadvisor_review_8838 | 2 | 2 | tripadvisor |
staff is outstanding and | question: How was the hotel staff?, context: My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. From the moment you arrive, staff is outstanding and catering. They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate. | How was the hotel staff? | From the moment you arrive, staff is outstanding and catering. | My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. From the moment you arrive, staff is outstanding and catering. They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate. | From the moment you arrive, <hl> staff is outstanding and <hl> catering. | My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. From the moment you arrive, <hl> staff is outstanding and <hl> catering. They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate. | My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. <hl> From the moment you arrive, staff is outstanding and catering. <hl> They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate. | tripadvisor_review_284 | 1 | 1 | tripadvisor |
the food was so good | question: How is the food?, context: I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. The service was excellent, room service was great and the food was so good. My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel. | How is the food? | The service was excellent, room service was great and the food was so good . | I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. The service was excellent, room service was great and the food was so good. My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel. | The service was excellent, room service was great and <hl> the food was so good <hl> . | I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. The service was excellent, room service was great and <hl> the food was so good <hl>. My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel. | I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. <hl> The service was excellent, room service was great and the food was so good . <hl> My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel. | tripadvisor_review_11315 | 2 | 2 | tripadvisor |
The staff was friendly and professional | question: How was the staff?, context: The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. The staff was friendly and professional, the room was very clean and comfortable. I particularly appreciated the filtered water. No need to run to Walgreens for bottled water.The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco. | How was the staff? | The staff was friendly and professional , the room was very clean and comfortable. | The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. The staff was friendly and professional, the room was very clean and comfortable. I particularly appreciated the filtered water. No need to run to Walgreens for bottled water.The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco. | <hl> The staff was friendly and professional <hl> , the room was very clean and comfortable. | The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. <hl> The staff was friendly and professional <hl>, the room was very clean and comfortable. I particularly appreciated the filtered water. No need to run to Walgreens for bottled water.The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco. | The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. <hl> The staff was friendly and professional , the room was very clean and comfortable. <hl> I particularly appreciated the filtered water. No need to run to Walgreens for bottled water. The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco. | tripadvisor_review_7562 | 1 | 1 | tripadvisor |
wine/cheese | question: How is the continental breakfast?, context: Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back! | How is the continental breakfast? | Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. | Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back! | Victorian B & B type quaint hotel, complete with continental breakfast and afternoon <hl> wine/cheese <hl> hour right in the midst of downtown SF. | Victorian B & B type quaint hotel, complete with continental breakfast and afternoon <hl> wine/cheese <hl> hour right in the midst of downtown SF. Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back! | <hl> Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. <hl> Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back! | tripadvisor_review_11474 | 1 | 1 | tripadvisor |
Their staff was rude | question: Is the hotel staff good?, context: I expected more from the Sheraton. Their staff was rude, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco. | Is the hotel staff good? | Their staff was rude , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. | I expected more from the Sheraton. Their staff was rude, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco. | <hl> Their staff was rude <hl> , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. | I expected more from the Sheraton. <hl> Their staff was rude <hl>, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco. | I expected more from the Sheraton. <hl> Their staff was rude , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. <hl> One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up. Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better. For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco. | tripadvisor_review_13185 | 1 | 2 | tripadvisor |
breakfast buffet great | question: How is the breakfast buffet?, context: We really like this hotel. The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well. | How is the breakfast buffet? | The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. | We really like this hotel. The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well. | The location is fantastic, the quality of the hotel is great - rooms great, bed great, <hl> breakfast buffet great <hl> and we find the service that the staff provide is really excellent. | We really like this hotel. The location is fantastic, the quality of the hotel is great - rooms great, bed great, <hl> breakfast buffet great <hl> and we find the service that the staff provide is really excellent. We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well. | We really like this hotel. <hl> The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. <hl> We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well. | tripadvisor_review_5391 | 1 | 1 | tripadvisor |
the staff was awesome | question: How is he behaviour of the staff in the hotel?, context: When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. The price was great, the staff was awesome, and the rooms were clean. We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks.Rick Keeling. | How is he behaviour of the staff in the hotel? | The price was great, the staff was awesome , and the rooms were clean. | When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. The price was great, the staff was awesome, and the rooms were clean. We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks.Rick Keeling. | The price was great, <hl> the staff was awesome <hl> , and the rooms were clean. | When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. The price was great, <hl> the staff was awesome <hl>, and the rooms were clean. We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks.Rick Keeling. | When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. <hl> The price was great, the staff was awesome , and the rooms were clean. <hl> We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks. Rick Keeling. | tripadvisor_review_6210 | 1 | 1 | tripadvisor |
Excellent value for money | question: How is it the value for money?, context: The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money. Friendly personnel and top location! Highly recommended! | How is it the value for money? | The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money . | The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money. Friendly personnel and top location! Highly recommended! | The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl> . | The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl>. Friendly personnel and top location! Highly recommended! | <hl> The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money . <hl> Friendly personnel and top location! Highly recommended! | tripadvisor_review_10104 | 4 | 4 | tripadvisor |
so I do not rate this hotel as excellent | question: How is the hotel?, context: I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution.My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent. We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book! | How is the hotel? | Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent . | I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution.My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent. We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book! | Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; <hl> so I do not rate this hotel as excellent <hl> . | I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution.My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; <hl> so I do not rate this hotel as excellent <hl>. We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book! | I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution. My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. <hl> Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent . <hl> We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book! | tripadvisor_review_8592 | 1 | 1 | tripadvisor |
the area was so friendly | question: Is the hotel in a good spot?, context: This place was perfect for us. Very clean. In a great neighborhood.We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. Everyone at the inn and around the area was so friendly. The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay. | Is the hotel in a good spot? | Everyone at the inn and around the area was so friendly . | This place was perfect for us. Very clean. In a great neighborhood.We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. Everyone at the inn and around the area was so friendly. The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay. | Everyone at the inn and around <hl> the area was so friendly <hl> . | This place was perfect for us. Very clean. In a great neighborhood.We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. Everyone at the inn and around <hl> the area was so friendly <hl>. The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay. | This place was perfect for us. Very clean. In a great neighborhood. We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. <hl> Everyone at the inn and around the area was so friendly . <hl> The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay. | tripadvisor_review_9327 | 1 | 1 | tripadvisor |
The employees are attentive, friendly and provides excellent service | question: How good was the staff?, context: This hotel is in great location close to Union Square, and all the major shopping areas. The employees are attentive, friendly and provides excellent service. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers | How good was the staff? | The employees are attentive, friendly and provides excellent service . | This hotel is in great location close to Union Square, and all the major shopping areas. The employees are attentive, friendly and provides excellent service. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers | <hl> The employees are attentive, friendly and provides excellent service <hl> . | This hotel is in great location close to Union Square, and all the major shopping areas. <hl> The employees are attentive, friendly and provides excellent service <hl>. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers | This hotel is in great location close to Union Square, and all the major shopping areas. <hl> The employees are attentive, friendly and provides excellent service . <hl> And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers | tripadvisor_review_4319 | 1 | 1 | tripadvisor |
the fairmont was the best hotel | question: How is the hotel?, context: the fairmont was the best hotel i have ever stayed at. that's not saying much since i usually stay at best western - lol! but seriously.....the bed was sooooooo comfortable. the most luscious, soft, fluffy bed ever! the sheets, pillows, blankets were so soft and heavenly. i don't know how i how the great deal of $102/nt because i checked the prices after i got back and it was $300 - $500 from various websites, including the one i booked from. i checked because i couldn't believe that i paid so little for such a luxury 5 star hotel. the bathroom was beautiful and the shower was the best shower i have ever taken. i don't usually stand in the shower to just enjoy it but i did at the fairmont. that showerhead was so full and comforting. there is a mini fridge in the room. we emptied it out and put our own food and drinks in there. what a wonderful place to come back to after a long day of sightseeing. we slept like a baby. the hotel is beautiful and easy to get to. it is quite a walk to fisherman's wharf but it is all downhill. it is impossible to catch the cable car from the hotel. it is always full and they never stop for you. we always took the cable car back from the wharf but i was always an hour wait - but at least we knew we would get on instead of getting dissed. after the 3rd day of walking to the wharf, we were thinking of staying at a hotel near there but i looked at the prices and the reviews and they didn't sound too hot around there. so i dunno. is it worth the convenience to stay at the wharf? or is it totally worth it to stay at the fairmont which is a small commute away? judging from our activites - wharf, alcatraz, golden gate bridge, they are all close to the wharf hotels. but i do think the fairmont is worth the commute. next time, i might try staying at the wharf because of convenience but i have a feeling i will be back at the fairmont again. | How is the hotel? | the fairmont was the best hotel i have ever stayed at. | the fairmont was the best hotel i have ever stayed at. that's not saying much since i usually stay at best western - lol! but seriously.....the bed was sooooooo comfortable. the most luscious, soft, fluffy bed ever! the sheets, pillows, blankets were so soft and heavenly. i don't know how i how the great deal of $102/nt because i checked the prices after i got back and it was $300 - $500 from various websites, including the one i booked from. i checked because i couldn't believe that i paid so little for such a luxury 5 star hotel. the bathroom was beautiful and the shower was the best shower i have ever taken. i don't usually stand in the shower to just enjoy it but i did at the fairmont. that showerhead was so full and comforting. there is a mini fridge in the room. we emptied it out and put our own food and drinks in there. what a wonderful place to come back to after a long day of sightseeing. we slept like a baby. the hotel is beautiful and easy to get to. it is quite a walk to fisherman's wharf but it is all downhill. it is impossible to catch the cable car from the hotel. it is always full and they never stop for you. we always took the cable car back from the wharf but i was always an hour wait - but at least we knew we would get on instead of getting dissed. after the 3rd day of walking to the wharf, we were thinking of staying at a hotel near there but i looked at the prices and the reviews and they didn't sound too hot around there. so i dunno. is it worth the convenience to stay at the wharf? or is it totally worth it to stay at the fairmont which is a small commute away? judging from our activites - wharf, alcatraz, golden gate bridge, they are all close to the wharf hotels. but i do think the fairmont is worth the commute. next time, i might try staying at the wharf because of convenience but i have a feeling i will be back at the fairmont again. | <hl> the fairmont was the best hotel <hl> i have ever stayed at. | <hl> the fairmont was the best hotel <hl> i have ever stayed at. that's not saying much since i usually stay at best western - lol! but seriously.....the bed was sooooooo comfortable. the most luscious, soft, fluffy bed ever! the sheets, pillows, blankets were so soft and heavenly. i don't know how i how the great deal of $102/nt because i checked the prices after i got back and it was $300 - $500 from various websites, including the one i booked from. i checked because i couldn't believe that i paid so little for such a luxury 5 star hotel. the bathroom was beautiful and the shower was the best shower i have ever taken. i don't usually stand in the shower to just enjoy it but i did at the fairmont. that showerhead was so full and comforting. there is a mini fridge in the room. we emptied it out and put our own food and drinks in there. what a wonderful place to come back to after a long day of sightseeing. we slept like a baby. the hotel is beautiful and easy to get to. it is quite a walk to fisherman's wharf but it is all downhill. it is impossible to catch the cable car from the hotel. it is always full and they never stop for you. we always took the cable car back from the wharf but i was always an hour wait - but at least we knew we would get on instead of getting dissed. after the 3rd day of walking to the wharf, we were thinking of staying at a hotel near there but i looked at the prices and the reviews and they didn't sound too hot around there. so i dunno. is it worth the convenience to stay at the wharf? or is it totally worth it to stay at the fairmont which is a small commute away? judging from our activites - wharf, alcatraz, golden gate bridge, they are all close to the wharf hotels. but i do think the fairmont is worth the commute. next time, i might try staying at the wharf because of convenience but i have a feeling i will be back at the fairmont again. | <hl> the fairmont was the best hotel i have ever stayed at. <hl> that's not saying much since i usually stay at best western - lol! but seriously.....the bed was sooooooo comfortable. the most luscious, soft, fluffy bed ever! the sheets, pillows, blankets were so soft and heavenly. i don't know how i how the great deal of $102/nt because i checked the prices after i got back and it was $300 - $500 from various websites, including the one i booked from. i checked because i couldn't believe that i paid so little for such a luxury 5 star hotel. the bathroom was beautiful and the shower was the best shower i have ever taken. i don't usually stand in the shower to just enjoy it but i did at the fairmont. that showerhead was so full and comforting. there is a mini fridge in the room. we emptied it out and put our own food and drinks in there. what a wonderful place to come back to after a long day of sightseeing. we slept like a baby. the hotel is beautiful and easy to get to. it is quite a walk to fisherman's wharf but it is all downhill. it is impossible to catch the cable car from the hotel. it is always full and they never stop for you. we always took the cable car back from the wharf but i was always an hour wait - but at least we knew we would get on instead of getting dissed. after the 3rd day of walking to the wharf, we were thinking of staying at a hotel near there but i looked at the prices and the reviews and they didn't sound too hot around there. so i dunno. is it worth the convenience to stay at the wharf? or is it totally worth it to stay at the fairmont which is a small commute away? judging from our activites - wharf, alcatraz, golden gate bridge, they are all close to the wharf hotels. but i do think the fairmont is worth the commute. next time, i might try staying at the wharf because of convenience but i have a feeling i will be back at the fairmont again. | tripadvisor_review_3168 | 1 | 1 | tripadvisor |
The bathroom was small | question: Is the shower an good sized area on rooms of this hotel?, context: After a lovely stay in 2003 we said we'd love to come back and we did in April 2005 for 14 days.We had a two queen bedroom, corner suite on the 15th floor with stunning views which provided a great backdrop for breakfast. The rooms in the suite were spacious, clean and tidy. The suite was cleaned and had the beds made each day. The kitchenette was useful again for a morning tea or an evening coffee and to warm milk for our children (using the microwave oven). We had a problem with our fridge/freezer and the staff sorted this out quickly. The bathroom was small, but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. After all its not like your visiting San Francisco to spend all the time in your bathroom!The deskstaff were, as before, helpful and friendly always having time to talk to the kids or the grown-ups. Tips on where best to eat were as good as before, though some of the venues recommended had changed since our last visit. The staff were also very happy to guide the visitor around the city providing a take-away map for added assistance.Parking was $25 + tax per day, but this is not unreasonable for the city. The free internet access was a very useful.The complimentary breakfast was a bonus and, as it is free, can be passed over if one feels the need of a more substantial breakfast.Don and the team at the Grosvenor Suites have done it again for us. We would love to come back again, I just hope we can make it, at least, one more time. | Is the shower an good sized area on rooms of this hotel? | The bathroom was small , but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. | After a lovely stay in 2003 we said we'd love to come back and we did in April 2005 for 14 days.We had a two queen bedroom, corner suite on the 15th floor with stunning views which provided a great backdrop for breakfast. The rooms in the suite were spacious, clean and tidy. The suite was cleaned and had the beds made each day. The kitchenette was useful again for a morning tea or an evening coffee and to warm milk for our children (using the microwave oven). We had a problem with our fridge/freezer and the staff sorted this out quickly. The bathroom was small, but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. After all its not like your visiting San Francisco to spend all the time in your bathroom!The deskstaff were, as before, helpful and friendly always having time to talk to the kids or the grown-ups. Tips on where best to eat were as good as before, though some of the venues recommended had changed since our last visit. The staff were also very happy to guide the visitor around the city providing a take-away map for added assistance.Parking was $25 + tax per day, but this is not unreasonable for the city. The free internet access was a very useful.The complimentary breakfast was a bonus and, as it is free, can be passed over if one feels the need of a more substantial breakfast.Don and the team at the Grosvenor Suites have done it again for us. We would love to come back again, I just hope we can make it, at least, one more time. | <hl> The bathroom was small <hl> , but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. | After a lovely stay in 2003 we said we'd love to come back and we did in April 2005 for 14 days.We had a two queen bedroom, corner suite on the 15th floor with stunning views which provided a great backdrop for breakfast. The rooms in the suite were spacious, clean and tidy. The suite was cleaned and had the beds made each day. The kitchenette was useful again for a morning tea or an evening coffee and to warm milk for our children (using the microwave oven). We had a problem with our fridge/freezer and the staff sorted this out quickly. <hl> The bathroom was small <hl>, but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. After all its not like your visiting San Francisco to spend all the time in your bathroom!The deskstaff were, as before, helpful and friendly always having time to talk to the kids or the grown-ups. Tips on where best to eat were as good as before, though some of the venues recommended had changed since our last visit. The staff were also very happy to guide the visitor around the city providing a take-away map for added assistance.Parking was $25 + tax per day, but this is not unreasonable for the city. The free internet access was a very useful.The complimentary breakfast was a bonus and, as it is free, can be passed over if one feels the need of a more substantial breakfast.Don and the team at the Grosvenor Suites have done it again for us. We would love to come back again, I just hope we can make it, at least, one more time. | After a lovely stay in 2003 we said we'd love to come back and we did in April 2005 for 14 days. We had a two queen bedroom, corner suite on the 15th floor with stunning views which provided a great backdrop for breakfast. The rooms in the suite were spacious, clean and tidy. The suite was cleaned and had the beds made each day. The kitchenette was useful again for a morning tea or an evening coffee and to warm milk for our children (using the microwave oven). We had a problem with our fridge/freezer and the staff sorted this out quickly. <hl> The bathroom was small , but met every requirement one would have for such a room - washbasin, bath, shower, shaving point, seating area with flush facility. <hl> After all its not like your visiting San Francisco to spend all the time in your bathroom!The deskstaff were, as before, helpful and friendly always having time to talk to the kids or the grown-ups. Tips on where best to eat were as good as before, though some of the venues recommended had changed since our last visit. The staff were also very happy to guide the visitor around the city providing a take-away map for added assistance. Parking was $25 + tax per day, but this is not unreasonable for the city. The free internet access was a very useful. The complimentary breakfast was a bonus and, as it is free, can be passed over if one feels the need of a more substantial breakfast. Don and the team at the Grosvenor Suites have done it again for us. We would love to come back again, I just hope we can make it, at least, one more time. | tripadvisor_review_5866 | 1 | 1 | tripadvisor |
the Tuscan Inn at Fisherman's Wharf | question: What is your favorite place in san francisco?, context: Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz. | What is your favorite place in san francisco? | Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf . | Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz. | Had a wonderful 5 nights staying at <hl> the Tuscan Inn at Fisherman's Wharf <hl> . | Had a wonderful 5 nights staying at <hl> the Tuscan Inn at Fisherman's Wharf <hl>. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz. | <hl> Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf . <hl> The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz. | tripadvisor_review_6051 | 1 | 1 | tripadvisor |
The service here is merely adequate | question: How is the room service?, context: The Palace Hotel is a lovely building with beautiful public spaces. The rooms have high-celings and nice (if a bit worn) empire furniture, but they don't seem as grand as the rest of the building and they don't live up to the Luxury Collection expectations I had when I checked in. The service here is merely adequate, not bad, but not really good either. I was, frankly, surprised, as my experiences at other Luxury Collection properties have all been marked by very good to excellent service. My stay at the Palace (earlier this month) was fine, but I doubt I'd stay here again. I would suggest Starwood either rebrand this hotel as a Sheraton, or work with the hotel's owners to freshen the rooms and revitalize the service. | How is the room service? | The service here is merely adequate , not bad, but not really good either. | The Palace Hotel is a lovely building with beautiful public spaces. The rooms have high-celings and nice (if a bit worn) empire furniture, but they don't seem as grand as the rest of the building and they don't live up to the Luxury Collection expectations I had when I checked in. The service here is merely adequate, not bad, but not really good either. I was, frankly, surprised, as my experiences at other Luxury Collection properties have all been marked by very good to excellent service. My stay at the Palace (earlier this month) was fine, but I doubt I'd stay here again. I would suggest Starwood either rebrand this hotel as a Sheraton, or work with the hotel's owners to freshen the rooms and revitalize the service. | <hl> The service here is merely adequate <hl> , not bad, but not really good either. | The Palace Hotel is a lovely building with beautiful public spaces. The rooms have high-celings and nice (if a bit worn) empire furniture, but they don't seem as grand as the rest of the building and they don't live up to the Luxury Collection expectations I had when I checked in. <hl> The service here is merely adequate <hl>, not bad, but not really good either. I was, frankly, surprised, as my experiences at other Luxury Collection properties have all been marked by very good to excellent service. My stay at the Palace (earlier this month) was fine, but I doubt I'd stay here again. I would suggest Starwood either rebrand this hotel as a Sheraton, or work with the hotel's owners to freshen the rooms and revitalize the service. | The Palace Hotel is a lovely building with beautiful public spaces. The rooms have high-celings and nice (if a bit worn) empire furniture, but they don't seem as grand as the rest of the building and they don't live up to the Luxury Collection expectations I had when I checked in. <hl> The service here is merely adequate , not bad, but not really good either. <hl> I was, frankly, surprised, as my experiences at other Luxury Collection properties have all been marked by very good to excellent service. My stay at the Palace (earlier this month) was fine, but I doubt I'd stay here again. I would suggest Starwood either rebrand this hotel as a Sheraton, or work with the hotel's owners to freshen the rooms and revitalize the service. | tripadvisor_review_7544 | 1 | 1 | tripadvisor |
The reception staff where very polite and helpful | question: What do you think about desk staff?, context: I stayed here between 11th and 15th June. The location is great just off Polk Street with all it's bars and restaurants. The room which myself and my wife stayed in, room 225 was tiny it only had a double bed and not much else. The room was clean and the fridge was handy. The reception staff where very polite and helpful. I think i would stay here again not for the hotel itself but for the location. | What do you think about desk staff? | The reception staff where very polite and helpful . | I stayed here between 11th and 15th June. The location is great just off Polk Street with all it's bars and restaurants. The room which myself and my wife stayed in, room 225 was tiny it only had a double bed and not much else. The room was clean and the fridge was handy. The reception staff where very polite and helpful. I think i would stay here again not for the hotel itself but for the location. | <hl> The reception staff where very polite and helpful <hl> . | I stayed here between 11th and 15th June. The location is great just off Polk Street with all it's bars and restaurants. The room which myself and my wife stayed in, room 225 was tiny it only had a double bed and not much else. The room was clean and the fridge was handy. <hl> The reception staff where very polite and helpful <hl>. I think i would stay here again not for the hotel itself but for the location. | I stayed here between 11th and 15th June. The location is great just off Polk Street with all it's bars and restaurants. The room which myself and my wife stayed in, room 225 was tiny it only had a double bed and not much else. The room was clean and the fridge was handy. <hl> The reception staff where very polite and helpful . <hl> I think i would stay here again not for the hotel itself but for the location. | tripadvisor_review_9292 | 2 | 2 | tripadvisor |
(we visit outside the city) parking is OUTRAGEOUS all over San Francisco | question: How is the parking fee?, context: We stay at this hotel often when we visit friends and family in the area and it is still terrific. As other people have noted, the lower rooms don't have the great views the upper floors do, but the rooms are all still large (by Union Square standards) and clean. Everyone from the front desk, the concierge, the maid service and valet -- is always polite and prompt to take care of our many requests (we travel a lot and tend to be picky). The location is great. For shoppers, Union Square is paradise. The main entrance to Chinatown is a short 2 blocks walk away. North Beach is a 10 minute cab ride, F'sherman's Wharf and Pacific Heights are about 15 min by cab. The Ferry Bldg with its fabulous new weekend market is about 5 mins away. There are also a variety of public transportation options at Union Square. What's the only downside? You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one (we visit outside the city) parking is OUTRAGEOUS all over San Francisco. Valet at the hotel was $42 a day (ouch!) | How is the parking fee? | You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one (we visit outside the city) parking is OUTRAGEOUS all over San Francisco . | We stay at this hotel often when we visit friends and family in the area and it is still terrific. As other people have noted, the lower rooms don't have the great views the upper floors do, but the rooms are all still large (by Union Square standards) and clean. Everyone from the front desk, the concierge, the maid service and valet -- is always polite and prompt to take care of our many requests (we travel a lot and tend to be picky). The location is great. For shoppers, Union Square is paradise. The main entrance to Chinatown is a short 2 blocks walk away. North Beach is a 10 minute cab ride, F'sherman's Wharf and Pacific Heights are about 15 min by cab. The Ferry Bldg with its fabulous new weekend market is about 5 mins away. There are also a variety of public transportation options at Union Square. What's the only downside? You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one (we visit outside the city) parking is OUTRAGEOUS all over San Francisco. Valet at the hotel was $42 a day (ouch!) | You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one <hl> (we visit outside the city) parking is OUTRAGEOUS all over San Francisco <hl> . | We stay at this hotel often when we visit friends and family in the area and it is still terrific. As other people have noted, the lower rooms don't have the great views the upper floors do, but the rooms are all still large (by Union Square standards) and clean. Everyone from the front desk, the concierge, the maid service and valet -- is always polite and prompt to take care of our many requests (we travel a lot and tend to be picky). The location is great. For shoppers, Union Square is paradise. The main entrance to Chinatown is a short 2 blocks walk away. North Beach is a 10 minute cab ride, F'sherman's Wharf and Pacific Heights are about 15 min by cab. The Ferry Bldg with its fabulous new weekend market is about 5 mins away. There are also a variety of public transportation options at Union Square. What's the only downside? You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one <hl> (we visit outside the city) parking is OUTRAGEOUS all over San Francisco <hl>. Valet at the hotel was $42 a day (ouch!) | We stay at this hotel often when we visit friends and family in the area and it is still terrific. As other people have noted, the lower rooms don't have the great views the upper floors do, but the rooms are all still large (by Union Square standards) and clean. Everyone from the front desk, the concierge, the maid service and valet -- is always polite and prompt to take care of our many requests (we travel a lot and tend to be picky). The location is great. For shoppers, Union Square is paradise. The main entrance to Chinatown is a short 2 blocks walk away. North Beach is a 10 minute cab ride, F'sherman's Wharf and Pacific Heights are about 15 min by cab. The Ferry Bldg with its fabulous new weekend market is about 5 mins away. There are also a variety of public transportation options at Union Square. What's the only downside? <hl> You don't need a car if you're just touring San Francisco (the public transportation is fabulous), but if you have one (we visit outside the city) parking is OUTRAGEOUS all over San Francisco . <hl> Valet at the hotel was $42 a day (ouch!) | tripadvisor_review_12230 | 4 | 4 | tripadvisor |
floors creak, ceilings feature interesting stains, | question: What material is the floor?, context: Spent two nights here in a suite over the weekend. The location is great and the staff seemed very agreeable, but the accommodations were so-so. The place shows its age; floors creak, ceilings feature interesting stains, and the shower ran alternately hot and cold. A little harder to bear were the off-putting smells (there seemed to be a sewage problem somewhere in the vicinity) and high noise level from the street at night. Plan to bring earplugs if you go. | What material is the floor? | The place shows its age; floors creak, ceilings feature interesting stains, and the shower ran alternately hot and cold. | Spent two nights here in a suite over the weekend. The location is great and the staff seemed very agreeable, but the accommodations were so-so. The place shows its age; floors creak, ceilings feature interesting stains, and the shower ran alternately hot and cold. A little harder to bear were the off-putting smells (there seemed to be a sewage problem somewhere in the vicinity) and high noise level from the street at night. Plan to bring earplugs if you go. | The place shows its age; <hl> floors creak, ceilings feature interesting stains, <hl> and the shower ran alternately hot and cold. | Spent two nights here in a suite over the weekend. The location is great and the staff seemed very agreeable, but the accommodations were so-so. The place shows its age; <hl> floors creak, ceilings feature interesting stains, <hl> and the shower ran alternately hot and cold. A little harder to bear were the off-putting smells (there seemed to be a sewage problem somewhere in the vicinity) and high noise level from the street at night. Plan to bring earplugs if you go. | Spent two nights here in a suite over the weekend. The location is great and the staff seemed very agreeable, but the accommodations were so-so. <hl> The place shows its age; floors creak, ceilings feature interesting stains, and the shower ran alternately hot and cold. <hl> A little harder to bear were the off-putting smells (there seemed to be a sewage problem somewhere in the vicinity) and high noise level from the street at night. Plan to bring earplugs if you go. | tripadvisor_review_13340 | 1 | 1 | tripadvisor |
floor and our view was of the beautiful Grace Cathedral | question: How is the view?, context: We stayed at the Mark Hopkins Intercontinental in July, 2005. I was a little nervouse because some of the reviews had said the staff were rude. Nothing could be farther from the truth! We arrived on a Sunday morning. We were to get a lower view room, which we did and it was ready early. Our room was on the 5th floor and our view was of the beautiful Grace Cathedral. All of the staff were very pleasant to us, and we were dressed in jeans and flip flops! The room was a bit small, but since it is an older hotel, that is to be expected. The room was beautiful! Everything was very clean and comfortable. Our rate included breakfast for 2 each day we were there so we had the breakfast buffet at the Top of the Mark. Very good food and a beautiful view of the city. The cocktails there were very good too. Again, we were just in jeans but the doorman at the Top of the Mark said that is fine for a weekday. Several others there were dressed like us. We had a pleasant stay and can't wait to go back! | How is the view? | Our room was on the 5th floor and our view was of the beautiful Grace Cathedral . | We stayed at the Mark Hopkins Intercontinental in July, 2005. I was a little nervouse because some of the reviews had said the staff were rude. Nothing could be farther from the truth! We arrived on a Sunday morning. We were to get a lower view room, which we did and it was ready early. Our room was on the 5th floor and our view was of the beautiful Grace Cathedral. All of the staff were very pleasant to us, and we were dressed in jeans and flip flops! The room was a bit small, but since it is an older hotel, that is to be expected. The room was beautiful! Everything was very clean and comfortable. Our rate included breakfast for 2 each day we were there so we had the breakfast buffet at the Top of the Mark. Very good food and a beautiful view of the city. The cocktails there were very good too. Again, we were just in jeans but the doorman at the Top of the Mark said that is fine for a weekday. Several others there were dressed like us. We had a pleasant stay and can't wait to go back! | Our room was on the 5th <hl> floor and our view was of the beautiful Grace Cathedral <hl> . | We stayed at the Mark Hopkins Intercontinental in July, 2005. I was a little nervouse because some of the reviews had said the staff were rude. Nothing could be farther from the truth! We arrived on a Sunday morning. We were to get a lower view room, which we did and it was ready early. Our room was on the 5th <hl> floor and our view was of the beautiful Grace Cathedral <hl>. All of the staff were very pleasant to us, and we were dressed in jeans and flip flops! The room was a bit small, but since it is an older hotel, that is to be expected. The room was beautiful! Everything was very clean and comfortable. Our rate included breakfast for 2 each day we were there so we had the breakfast buffet at the Top of the Mark. Very good food and a beautiful view of the city. The cocktails there were very good too. Again, we were just in jeans but the doorman at the Top of the Mark said that is fine for a weekday. Several others there were dressed like us. We had a pleasant stay and can't wait to go back! | We stayed at the Mark Hopkins Intercontinental in July, 2005. I was a little nervouse because some of the reviews had said the staff were rude. Nothing could be farther from the truth! We arrived on a Sunday morning. We were to get a lower view room, which we did and it was ready early. <hl> Our room was on the 5th floor and our view was of the beautiful Grace Cathedral . <hl> All of the staff were very pleasant to us, and we were dressed in jeans and flip flops! The room was a bit small, but since it is an older hotel, that is to be expected. The room was beautiful! Everything was very clean and comfortable. Our rate included breakfast for 2 each day we were there so we had the breakfast buffet at the Top of the Mark. Very good food and a beautiful view of the city. The cocktails there were very good too. Again, we were just in jeans but the doorman at the Top of the Mark said that is fine for a weekday. Several others there were dressed like us. We had a pleasant stay and can't wait to go back! | tripadvisor_review_11357 | 1 | 1 | tripadvisor |
I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful | question: How was the view of the place?, context: I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller) | How was the view of the place? | I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful . | I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller) | <hl> I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful <hl> . | <hl> I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful <hl>. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller) | <hl> I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful . <hl> The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller) | tripadvisor_review_2935 | 1 | 1 | tripadvisor |
the staff very efficient | question: How is the desk?, context: Stayed 11 nights at the Harbor Court beginning of November, 2007. I loved it. Yes, bedrooms are small but as a single traveller my room was plenty big for me. Bed was so comfortable. Stylish decor. LIked the extra touches like the wine reception and complimentary coffee in the mornings. I found the staff very efficient. I will stay here again on my next visit for sure. The area around the hotel is ecellent - full of upscale restaurants. Very close to Muni/Bart and the streecars which I loved. | How is the desk? | I found the staff very efficient . | Stayed 11 nights at the Harbor Court beginning of November, 2007. I loved it. Yes, bedrooms are small but as a single traveller my room was plenty big for me. Bed was so comfortable. Stylish decor. LIked the extra touches like the wine reception and complimentary coffee in the mornings. I found the staff very efficient. I will stay here again on my next visit for sure. The area around the hotel is ecellent - full of upscale restaurants. Very close to Muni/Bart and the streecars which I loved. | I found <hl> the staff very efficient <hl> . | Stayed 11 nights at the Harbor Court beginning of November, 2007. I loved it. Yes, bedrooms are small but as a single traveller my room was plenty big for me. Bed was so comfortable. Stylish decor. LIked the extra touches like the wine reception and complimentary coffee in the mornings. I found <hl> the staff very efficient <hl>. I will stay here again on my next visit for sure. The area around the hotel is ecellent - full of upscale restaurants. Very close to Muni/Bart and the streecars which I loved. | Stayed 11 nights at the Harbor Court beginning of November, 2007. I loved it. Yes, bedrooms are small but as a single traveller my room was plenty big for me. Bed was so comfortable. Stylish decor. LIked the extra touches like the wine reception and complimentary coffee in the mornings. <hl> I found the staff very efficient . <hl> I will stay here again on my next visit for sure. The area around the hotel is ecellent - full of upscale restaurants. Very close to Muni/Bart and the streecars which I loved. | tripadvisor_review_4610 | 1 | 1 | tripadvisor |
but very clean with nice decor | question: How is decor?, context: My husband & I and 2 friends were In town for a Giants game & stayed at Hotel Monaco just 1 night. Great central location, just 2 block from Union Square. Staff was very friendly & always helpful. Rooms are on the small side (typical for San Fran) but very clean with nice decor, and very quiet all night. The lobby & 2 lounge areas, both with fireplaces, were just beautiful. They include afternoon wine & cheese, which we missed due to the game. I got a special deal because I'm a Kimpton Club member, so we paid just $139 per night plus free overnight parking. Can't do much better than that in the City. This is a GREAT place to sray. I highly recommend it & will definitely stay here again. | How is decor? | Rooms are on the small side (typical for San Fran) but very clean with nice decor , and very quiet all night. | My husband & I and 2 friends were In town for a Giants game & stayed at Hotel Monaco just 1 night. Great central location, just 2 block from Union Square. Staff was very friendly & always helpful. Rooms are on the small side (typical for San Fran) but very clean with nice decor, and very quiet all night. The lobby & 2 lounge areas, both with fireplaces, were just beautiful. They include afternoon wine & cheese, which we missed due to the game. I got a special deal because I'm a Kimpton Club member, so we paid just $139 per night plus free overnight parking. Can't do much better than that in the City. This is a GREAT place to sray. I highly recommend it & will definitely stay here again. | Rooms are on the small side (typical for San Fran) <hl> but very clean with nice decor <hl> , and very quiet all night. | My husband & I and 2 friends were In town for a Giants game & stayed at Hotel Monaco just 1 night. Great central location, just 2 block from Union Square. Staff was very friendly & always helpful. Rooms are on the small side (typical for San Fran) <hl> but very clean with nice decor <hl>, and very quiet all night. The lobby & 2 lounge areas, both with fireplaces, were just beautiful. They include afternoon wine & cheese, which we missed due to the game. I got a special deal because I'm a Kimpton Club member, so we paid just $139 per night plus free overnight parking. Can't do much better than that in the City. This is a GREAT place to sray. I highly recommend it & will definitely stay here again. | My husband & I and 2 friends were In town for a Giants game & stayed at Hotel Monaco just 1 night. Great central location, just 2 block from Union Square. Staff was very friendly & always helpful. <hl> Rooms are on the small side (typical for San Fran) but very clean with nice decor , and very quiet all night. <hl> The lobby & 2 lounge areas, both with fireplaces, were just beautiful. They include afternoon wine & cheese, which we missed due to the game. I got a special deal because I'm a Kimpton Club member, so we paid just $139 per night plus free overnight parking. Can't do much better than that in the City. This is a GREAT place to sray. I highly recommend it & will definitely stay here again. | tripadvisor_review_1566 | 1 | 1 | tripadvisor |
The traffic noise in the front of the hotel | question: How is it the traffic?, context: The staff and rooms here are great. We spent Sunday, Monday nights and a Friday night. The rooms are not huge but definetly big enough for us. They are clean. Our only complaint was the noise level at night. The hotel is located right on the highway leading to and from the Golden Gate Bridge. The traffic noise in the front of the hotel was very loud on Sunday and Friday nights. Also if you call the hotel you can get a better rate (for us $25/night) then if you go through one of the web sites. Overall it was a nice experience and a very clean hotel with great staff. | How is it the traffic? | The traffic noise in the front of the hotel was very loud on Sunday and Friday nights. | The staff and rooms here are great. We spent Sunday, Monday nights and a Friday night. The rooms are not huge but definetly big enough for us. They are clean. Our only complaint was the noise level at night. The hotel is located right on the highway leading to and from the Golden Gate Bridge. The traffic noise in the front of the hotel was very loud on Sunday and Friday nights. Also if you call the hotel you can get a better rate (for us $25/night) then if you go through one of the web sites. Overall it was a nice experience and a very clean hotel with great staff. | <hl> The traffic noise in the front of the hotel <hl> was very loud on Sunday and Friday nights. | The staff and rooms here are great. We spent Sunday, Monday nights and a Friday night. The rooms are not huge but definetly big enough for us. They are clean. Our only complaint was the noise level at night. The hotel is located right on the highway leading to and from the Golden Gate Bridge. <hl> The traffic noise in the front of the hotel <hl> was very loud on Sunday and Friday nights. Also if you call the hotel you can get a better rate (for us $25/night) then if you go through one of the web sites. Overall it was a nice experience and a very clean hotel with great staff. | The staff and rooms here are great. We spent Sunday, Monday nights and a Friday night. The rooms are not huge but definetly big enough for us. They are clean. Our only complaint was the noise level at night. The hotel is located right on the highway leading to and from the Golden Gate Bridge. <hl> The traffic noise in the front of the hotel was very loud on Sunday and Friday nights. <hl> Also if you call the hotel you can get a better rate (for us $25/night) then if you go through one of the web sites. Overall it was a nice experience and a very clean hotel with great staff. | tripadvisor_review_16936 | 2 | 2 | tripadvisor |
The offer of free coffee certainly does not balance out the horrid mattress | question: What about morning coffee in this hotel?, context: The offer of free coffee certainly does not balance out the horrid mattress, or the snotty front desk staff. We booked a room with a king-sized bed but discovered that we had been put in a room with a queen-sized bed. When we inquired, we were told that the hotel "considers" a "request" for bed size but that they can't guarantee such a request unless the hotel guarantees bed size at the time the reservation is made. In other words, you have to even know to ask for such a guarantee. Talk about double talk. There was no attempt at an apology from the counter person or the manager. It was like talking to a wall. Their attitude was bad enough -- but the bed was absolutely horrid. And I'm not talking size -- I'm talking the absence of even minimal comfort. My husband and I rolled toward a depression in the middle of the bed, and it felt as if the bed had no padding whatsoever. It was so hard that my hip bones ached the next morning. The only difference between the bed and the floor would have been that, if we had slept on the floor, we wouldn't have rolled together. We didn't ask for or expect much of a view, but the windows opened to a dark alley and a view of the moldy wall of the building across the alleyway. The towel heater would have been a nice touch -- if it worked. But the absence of a fan in the bathroom was not offset by the nonfunctional towel heater, or the tiny robes offered for guest's use. No, the room wasn't outrageously expensive (although parking was). The room and the bed were just not acceptable. I've had better rest at a Holiday Inn. | What about morning coffee in this hotel? | The offer of free coffee certainly does not balance out the horrid mattress , or the snotty front desk staff. | The offer of free coffee certainly does not balance out the horrid mattress, or the snotty front desk staff. We booked a room with a king-sized bed but discovered that we had been put in a room with a queen-sized bed. When we inquired, we were told that the hotel "considers" a "request" for bed size but that they can't guarantee such a request unless the hotel guarantees bed size at the time the reservation is made. In other words, you have to even know to ask for such a guarantee. Talk about double talk. There was no attempt at an apology from the counter person or the manager. It was like talking to a wall. Their attitude was bad enough -- but the bed was absolutely horrid. And I'm not talking size -- I'm talking the absence of even minimal comfort. My husband and I rolled toward a depression in the middle of the bed, and it felt as if the bed had no padding whatsoever. It was so hard that my hip bones ached the next morning. The only difference between the bed and the floor would have been that, if we had slept on the floor, we wouldn't have rolled together. We didn't ask for or expect much of a view, but the windows opened to a dark alley and a view of the moldy wall of the building across the alleyway. The towel heater would have been a nice touch -- if it worked. But the absence of a fan in the bathroom was not offset by the nonfunctional towel heater, or the tiny robes offered for guest's use. No, the room wasn't outrageously expensive (although parking was). The room and the bed were just not acceptable. I've had better rest at a Holiday Inn. | <hl> The offer of free coffee certainly does not balance out the horrid mattress <hl> , or the snotty front desk staff. | <hl> The offer of free coffee certainly does not balance out the horrid mattress <hl>, or the snotty front desk staff. We booked a room with a king-sized bed but discovered that we had been put in a room with a queen-sized bed. When we inquired, we were told that the hotel "considers" a "request" for bed size but that they can't guarantee such a request unless the hotel guarantees bed size at the time the reservation is made. In other words, you have to even know to ask for such a guarantee. Talk about double talk. There was no attempt at an apology from the counter person or the manager. It was like talking to a wall. Their attitude was bad enough -- but the bed was absolutely horrid. And I'm not talking size -- I'm talking the absence of even minimal comfort. My husband and I rolled toward a depression in the middle of the bed, and it felt as if the bed had no padding whatsoever. It was so hard that my hip bones ached the next morning. The only difference between the bed and the floor would have been that, if we had slept on the floor, we wouldn't have rolled together. We didn't ask for or expect much of a view, but the windows opened to a dark alley and a view of the moldy wall of the building across the alleyway. The towel heater would have been a nice touch -- if it worked. But the absence of a fan in the bathroom was not offset by the nonfunctional towel heater, or the tiny robes offered for guest's use. No, the room wasn't outrageously expensive (although parking was). The room and the bed were just not acceptable. I've had better rest at a Holiday Inn. | <hl> The offer of free coffee certainly does not balance out the horrid mattress , or the snotty front desk staff. <hl> We booked a room with a king-sized bed but discovered that we had been put in a room with a queen-sized bed. When we inquired, we were told that the hotel "considers" a "request" for bed size but that they can't guarantee such a request unless the hotel guarantees bed size at the time the reservation is made. In other words, you have to even know to ask for such a guarantee. Talk about double talk. There was no attempt at an apology from the counter person or the manager. It was like talking to a wall. Their attitude was bad enough -- but the bed was absolutely horrid. And I'm not talking size -- I'm talking the absence of even minimal comfort. My husband and I rolled toward a depression in the middle of the bed, and it felt as if the bed had no padding whatsoever. It was so hard that my hip bones ached the next morning. The only difference between the bed and the floor would have been that, if we had slept on the floor, we wouldn't have rolled together. We didn't ask for or expect much of a view, but the windows opened to a dark alley and a view of the moldy wall of the building across the alleyway. The towel heater would have been a nice touch -- if it worked. But the absence of a fan in the bathroom was not offset by the nonfunctional towel heater, or the tiny robes offered for guest's use. No, the room wasn't outrageously expensive (although parking was). The room and the bed were just not acceptable. I've had better rest at a Holiday Inn. | tripadvisor_review_8880 | 1 | 1 | tripadvisor |
I was looking for an inexpensive place to stay | question: How is the place?, context: I was looking for an inexpensive place to stay while visiting my son who lives in the Haight area. When I found the Carl Hotel, I was suspicious that it would be unsafe or dirty because the price seemed too cheap for San Francisco...I had my son check it out, and he gave it a thumbs up, so I took my chances, and was VERY pleased. Sure, the rooms are small, have old furniture, bland decor, and some of the carpeting looked worn, but everything was clean, the bed was comfortable, the shower had good water pressure, and you can't beat the great location in Cole Valley, a quiet residential neighborhood near the light rail line...One block away is Cole Street, where you can grab coffee or breakfast, and only a few blocks to Haight St, where even more restaurants and stores are..Also very close to Golden Gate Park, which is a great way to spend the day...The two "negatives": the light rail line runs right in front of the hotel, so at night, you can periodically hear and feel it as it goes by (after the first night, it didn't bother me at all). The other slight negative is that there is no one on duty in the early AM or late at night, so if you need info. or want to check out, you may not find someone to help you. Because I was leaving at 6am, I checked out the night before, which was no problem.Other than those two small issues, the Carl was a great place to stay, and if you're just using your hotel as a place to sleep and take a shower, it's the perfect choice. | How is the place? | I was looking for an inexpensive place to stay while visiting my son who lives in the Haight area. | I was looking for an inexpensive place to stay while visiting my son who lives in the Haight area. When I found the Carl Hotel, I was suspicious that it would be unsafe or dirty because the price seemed too cheap for San Francisco...I had my son check it out, and he gave it a thumbs up, so I took my chances, and was VERY pleased. Sure, the rooms are small, have old furniture, bland decor, and some of the carpeting looked worn, but everything was clean, the bed was comfortable, the shower had good water pressure, and you can't beat the great location in Cole Valley, a quiet residential neighborhood near the light rail line...One block away is Cole Street, where you can grab coffee or breakfast, and only a few blocks to Haight St, where even more restaurants and stores are..Also very close to Golden Gate Park, which is a great way to spend the day...The two "negatives": the light rail line runs right in front of the hotel, so at night, you can periodically hear and feel it as it goes by (after the first night, it didn't bother me at all). The other slight negative is that there is no one on duty in the early AM or late at night, so if you need info. or want to check out, you may not find someone to help you. Because I was leaving at 6am, I checked out the night before, which was no problem.Other than those two small issues, the Carl was a great place to stay, and if you're just using your hotel as a place to sleep and take a shower, it's the perfect choice. | <hl> I was looking for an inexpensive place to stay <hl> while visiting my son who lives in the Haight area. | <hl> I was looking for an inexpensive place to stay <hl> while visiting my son who lives in the Haight area. When I found the Carl Hotel, I was suspicious that it would be unsafe or dirty because the price seemed too cheap for San Francisco...I had my son check it out, and he gave it a thumbs up, so I took my chances, and was VERY pleased. Sure, the rooms are small, have old furniture, bland decor, and some of the carpeting looked worn, but everything was clean, the bed was comfortable, the shower had good water pressure, and you can't beat the great location in Cole Valley, a quiet residential neighborhood near the light rail line...One block away is Cole Street, where you can grab coffee or breakfast, and only a few blocks to Haight St, where even more restaurants and stores are..Also very close to Golden Gate Park, which is a great way to spend the day...The two "negatives": the light rail line runs right in front of the hotel, so at night, you can periodically hear and feel it as it goes by (after the first night, it didn't bother me at all). The other slight negative is that there is no one on duty in the early AM or late at night, so if you need info. or want to check out, you may not find someone to help you. Because I was leaving at 6am, I checked out the night before, which was no problem.Other than those two small issues, the Carl was a great place to stay, and if you're just using your hotel as a place to sleep and take a shower, it's the perfect choice. | <hl> I was looking for an inexpensive place to stay while visiting my son who lives in the Haight area. <hl> When I found the Carl Hotel, I was suspicious that it would be unsafe or dirty because the price seemed too cheap for San Francisco... I had my son check it out, and he gave it a thumbs up, so I took my chances, and was VERY pleased. Sure, the rooms are small, have old furniture, bland decor, and some of the carpeting looked worn, but everything was clean, the bed was comfortable, the shower had good water pressure, and you can't beat the great location in Cole Valley, a quiet residential neighborhood near the light rail line... One block away is Cole Street, where you can grab coffee or breakfast, and only a few blocks to Haight St, where even more restaurants and stores are..Also very close to Golden Gate Park, which is a great way to spend the day... The two "negatives": the light rail line runs right in front of the hotel, so at night, you can periodically hear and feel it as it goes by (after the first night, it didn't bother me at all). The other slight negative is that there is no one on duty in the early AM or late at night, so if you need info. or want to check out, you may not find someone to help you. Because I was leaving at 6am, I checked out the night before, which was no problem. Other than those two small issues, the Carl was a great place to stay, and if you're just using your hotel as a place to sleep and take a shower, it's the perfect choice. | tripadvisor_review_18261 | 1 | 1 | tripadvisor |
bathrooms nice | question: How is bathrooms quality on rooms of this hotel?, context: spend 4 days there for business. try to get a room with a view over the bay: I was overlooking Alcatraz Prison! the hotel has a great history as it is probably one of the first luxurious hotel of SF. Many famous people, from US president to actors came there. You feel the history with the rococo design. a bit kitschy but perfect for a romantic stay and great if you like this kind one hotel which reminds you the French Riviera. The staff was very helpful. the rooms are big, bathrooms nice with bath and shower, 32 LCD TVs. the lobby is huge with lots of private space if you need to meet people. There is a bar where you can have a big breakfast in the morning or have a drink later in the day. there is also another bar in the former swimming pool with an Tahitian theme where you can have cocktails or diner. didn't try the food but the cocktail were good (and pricey as it is a first class hotel). the gym is ok but you have to pay, sthg like $10 or $15/day. the hotel in on top of a hill so if you are a lazy type person you will have to take a cab or the tramway to come back or find another hotel downtown! it s a 5 min cab ride to go downtown and there are always cabs waiting at the entrance. the concierge has great restaurant recommendations. indicated me an awesome tapas place in the Spanish area. I would definitely come back even if they lack a pool....(I was there in the winter so not so inconvenient).last thing: have a drink in the hotel next door, in the tower: great view over SF | How is bathrooms quality on rooms of this hotel? | the rooms are big, bathrooms nice with bath and shower, 32 LCD TVs. | spend 4 days there for business. try to get a room with a view over the bay: I was overlooking Alcatraz Prison! the hotel has a great history as it is probably one of the first luxurious hotel of SF. Many famous people, from US president to actors came there. You feel the history with the rococo design. a bit kitschy but perfect for a romantic stay and great if you like this kind one hotel which reminds you the French Riviera. The staff was very helpful. the rooms are big, bathrooms nice with bath and shower, 32 LCD TVs. the lobby is huge with lots of private space if you need to meet people. There is a bar where you can have a big breakfast in the morning or have a drink later in the day. there is also another bar in the former swimming pool with an Tahitian theme where you can have cocktails or diner. didn't try the food but the cocktail were good (and pricey as it is a first class hotel). the gym is ok but you have to pay, sthg like $10 or $15/day. the hotel in on top of a hill so if you are a lazy type person you will have to take a cab or the tramway to come back or find another hotel downtown! it s a 5 min cab ride to go downtown and there are always cabs waiting at the entrance. the concierge has great restaurant recommendations. indicated me an awesome tapas place in the Spanish area. I would definitely come back even if they lack a pool....(I was there in the winter so not so inconvenient).last thing: have a drink in the hotel next door, in the tower: great view over SF | the rooms are big, <hl> bathrooms nice <hl> with bath and shower, 32 LCD TVs. | spend 4 days there for business. try to get a room with a view over the bay: I was overlooking Alcatraz Prison! the hotel has a great history as it is probably one of the first luxurious hotel of SF. Many famous people, from US president to actors came there. You feel the history with the rococo design. a bit kitschy but perfect for a romantic stay and great if you like this kind one hotel which reminds you the French Riviera. The staff was very helpful. the rooms are big, <hl> bathrooms nice <hl> with bath and shower, 32 LCD TVs. the lobby is huge with lots of private space if you need to meet people. There is a bar where you can have a big breakfast in the morning or have a drink later in the day. there is also another bar in the former swimming pool with an Tahitian theme where you can have cocktails or diner. didn't try the food but the cocktail were good (and pricey as it is a first class hotel). the gym is ok but you have to pay, sthg like $10 or $15/day. the hotel in on top of a hill so if you are a lazy type person you will have to take a cab or the tramway to come back or find another hotel downtown! it s a 5 min cab ride to go downtown and there are always cabs waiting at the entrance. the concierge has great restaurant recommendations. indicated me an awesome tapas place in the Spanish area. I would definitely come back even if they lack a pool....(I was there in the winter so not so inconvenient).last thing: have a drink in the hotel next door, in the tower: great view over SF | spend 4 days there for business. try to get a room with a view over the bay: I was overlooking Alcatraz Prison! the hotel has a great history as it is probably one of the first luxurious hotel of SF. Many famous people, from US president to actors came there. You feel the history with the rococo design. a bit kitschy but perfect for a romantic stay and great if you like this kind one hotel which reminds you the French Riviera. The staff was very helpful. <hl> the rooms are big, bathrooms nice with bath and shower, 32 LCD TVs. <hl> the lobby is huge with lots of private space if you need to meet people. There is a bar where you can have a big breakfast in the morning or have a drink later in the day. there is also another bar in the former swimming pool with an Tahitian theme where you can have cocktails or diner. didn't try the food but the cocktail were good (and pricey as it is a first class hotel). the gym is ok but you have to pay, sthg like $10 or $15/day. the hotel in on top of a hill so if you are a lazy type person you will have to take a cab or the tramway to come back or find another hotel downtown! it s a 5 min cab ride to go downtown and there are always cabs waiting at the entrance. the concierge has great restaurant recommendations. indicated me an awesome tapas place in the Spanish area. I would definitely come back even if they lack a pool.... (I was there in the winter so not so inconvenient).last thing: have a drink in the hotel next door, in the tower: great view over SF | tripadvisor_review_3257 | 2 | 2 | tripadvisor |
Baldwin Hotel has the best location | question: How can I get a hotel located on the shores of the sea?, context: Baldwin Hotel has the best location...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... | How can I get a hotel located on the shores of the sea? | Baldwin Hotel has the best location ...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... | Baldwin Hotel has the best location...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... | <hl> Baldwin Hotel has the best location <hl> ...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... | <hl> Baldwin Hotel has the best location <hl>...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... | <hl> Baldwin Hotel has the best location ...easy access to great restaurants, bars and stores....a great place to stay...the staffs were very helpful, the room is clean....a great place to stay....would definitely stay there again if i ever visit SF again... <hl> | tripadvisor_review_10962 | 1 | 1 | tripadvisor |
The staff was amazing, friendly and made one feel very welcome | question: How is he behaviour of the staff in the hotel?, context: I stayed at the Rex in New Year's Eve . The room was nice, clean & confortable , facing Sutter Street on the 6th floor, with a fantastic bed (see picture). I had dinner at The Rex , the food was ok although it took a while to be served. Before dinner there was live music in the hall (jazz) which was rather cool. This hotel is all about location and it's staff. The staff was amazing, friendly and made one feel very welcome. Union Square is round the corner , as well as Cable cars ( corner of Powel & Sutter ). I had breakfast at Loris, it was great (check picture) . Good inexpensive food, free wireless ... can highly recommend it.I would have no problem at all to return to the Rex on my next trip to San Francisco . | How is he behaviour of the staff in the hotel? | The staff was amazing, friendly and made one feel very welcome . | I stayed at the Rex in New Year's Eve . The room was nice, clean & confortable , facing Sutter Street on the 6th floor, with a fantastic bed (see picture). I had dinner at The Rex , the food was ok although it took a while to be served. Before dinner there was live music in the hall (jazz) which was rather cool. This hotel is all about location and it's staff. The staff was amazing, friendly and made one feel very welcome. Union Square is round the corner , as well as Cable cars ( corner of Powel & Sutter ). I had breakfast at Loris, it was great (check picture) . Good inexpensive food, free wireless ... can highly recommend it.I would have no problem at all to return to the Rex on my next trip to San Francisco . | <hl> The staff was amazing, friendly and made one feel very welcome <hl> . | I stayed at the Rex in New Year's Eve . The room was nice, clean & confortable , facing Sutter Street on the 6th floor, with a fantastic bed (see picture). I had dinner at The Rex , the food was ok although it took a while to be served. Before dinner there was live music in the hall (jazz) which was rather cool. This hotel is all about location and it's staff. <hl> The staff was amazing, friendly and made one feel very welcome <hl>. Union Square is round the corner , as well as Cable cars ( corner of Powel & Sutter ). I had breakfast at Loris, it was great (check picture) . Good inexpensive food, free wireless ... can highly recommend it.I would have no problem at all to return to the Rex on my next trip to San Francisco . | I stayed at the Rex in New Year's Eve . The room was nice, clean & confortable , facing Sutter Street on the 6th floor, with a fantastic bed (see picture). I had dinner at The Rex , the food was ok although it took a while to be served. Before dinner there was live music in the hall (jazz) which was rather cool. This hotel is all about location and it's staff. <hl> The staff was amazing, friendly and made one feel very welcome . <hl> Union Square is round the corner , as well as Cable cars ( corner of Powel & Sutter ). I had breakfast at Loris, it was great (check picture) . Good inexpensive food, free wireless ... can highly recommend it. I would have no problem at all to return to the Rex on my next trip to San Francisco . | tripadvisor_review_2615 | 1 | 1 | tripadvisor |
the complementary tea and coffee in the morning was appreciated | question: How is the coffee?, context: We stayed at the Tuscan for the last two nights of our holiday following our return from Las Vegas. Having spent the first week in a hotel closer to Union Square we had decided to be nearer to Fishermans Wharf. It was a good decision and we were not disappointed with the hotel. Very conveniently situated just a couple of blocks from Fisherman's Wharf. The hotel was very welcoming and efficient and the room comfortable and beautifully presented. Unfortunately the room looked out onto another building, but it was at least quiet and we didn't spend much time there. The bed was extremely comfortable. The wine tasting session in the early evening was a nice touch and extremely popular and the complementary tea and coffee in the morning was appreciated too. I wouldn't hesitate to stay at the Tuscan again! | How is the coffee? | The wine tasting session in the early evening was a nice touch and extremely popular and the complementary tea and coffee in the morning was appreciated too. | We stayed at the Tuscan for the last two nights of our holiday following our return from Las Vegas. Having spent the first week in a hotel closer to Union Square we had decided to be nearer to Fishermans Wharf. It was a good decision and we were not disappointed with the hotel. Very conveniently situated just a couple of blocks from Fisherman's Wharf. The hotel was very welcoming and efficient and the room comfortable and beautifully presented. Unfortunately the room looked out onto another building, but it was at least quiet and we didn't spend much time there. The bed was extremely comfortable. The wine tasting session in the early evening was a nice touch and extremely popular and the complementary tea and coffee in the morning was appreciated too. I wouldn't hesitate to stay at the Tuscan again! | The wine tasting session in the early evening was a nice touch and extremely popular and <hl> the complementary tea and coffee in the morning was appreciated <hl> too. | We stayed at the Tuscan for the last two nights of our holiday following our return from Las Vegas. Having spent the first week in a hotel closer to Union Square we had decided to be nearer to Fishermans Wharf. It was a good decision and we were not disappointed with the hotel. Very conveniently situated just a couple of blocks from Fisherman's Wharf. The hotel was very welcoming and efficient and the room comfortable and beautifully presented. Unfortunately the room looked out onto another building, but it was at least quiet and we didn't spend much time there. The bed was extremely comfortable. The wine tasting session in the early evening was a nice touch and extremely popular and <hl> the complementary tea and coffee in the morning was appreciated <hl> too. I wouldn't hesitate to stay at the Tuscan again! | We stayed at the Tuscan for the last two nights of our holiday following our return from Las Vegas. Having spent the first week in a hotel closer to Union Square we had decided to be nearer to Fishermans Wharf. It was a good decision and we were not disappointed with the hotel. Very conveniently situated just a couple of blocks from Fisherman's Wharf. The hotel was very welcoming and efficient and the room comfortable and beautifully presented. Unfortunately the room looked out onto another building, but it was at least quiet and we didn't spend much time there. The bed was extremely comfortable. <hl> The wine tasting session in the early evening was a nice touch and extremely popular and the complementary tea and coffee in the morning was appreciated too. <hl> I wouldn't hesitate to stay at the Tuscan again! | tripadvisor_review_6072 | 1 | 1 | tripadvisor |
relaxed service | question: How was the service in the hotel?, context: We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but relaxed service. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value! | How was the service in the hotel? | It is small but perfectly formed with fantastic but relaxed service . | We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but relaxed service. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value! | It is small but perfectly formed with fantastic but <hl> relaxed service <hl> . | We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but <hl> relaxed service <hl>. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value! | We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. <hl> It is small but perfectly formed with fantastic but relaxed service . <hl> We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value! | tripadvisor_review_605 | 1 | 1 | tripadvisor |
little over priced | question: How much does a hotel that offers food cost?, context: My boyfriend and I found the staff at the kubuki to be rude. From the moment we came in to each time we had to go in and out. We had called to make our reservation earlier to find out if it would be ok to bring our large very mellow dog. Of course the lady we spoke to said it would be no problem as long as our dog was behaved. We even called back just before heading to the city to confirm everything was fine. Of course, the person on the phone said no problem. When we arrived they acted as if we were trying to pull something over on them and made us feel completely unwelcome. After we finally got checked in with much grumbling and whispering behind the counter, we wanted to quickly unload the car before taking the car to the garage. Because we didn't want valet parking they wouldn't let us use the cart to move our luggage until we begged.The room was ok. Obviously covering up a crappier room that once existed. The advertised balcony only had enough room for one person to stand and no one to pass behind them.The best part and saving grace of the place for the bathroom. It rocked. Deep tub and shower room and nice vanity area.Bed was really comfortable and the room was large.We purchased a food package to eat at the restaurant with our room. Food was excellent, if a little over priced. They didn't credit our bill at first at check out and we had to go back and asked for it to be re-done. Same deal with the luggage cart, except this time my boyfriend let the guy know what he thought about that... | How much does a hotel that offers food cost? | Food was excellent, if a little over priced . | My boyfriend and I found the staff at the kubuki to be rude. From the moment we came in to each time we had to go in and out. We had called to make our reservation earlier to find out if it would be ok to bring our large very mellow dog. Of course the lady we spoke to said it would be no problem as long as our dog was behaved. We even called back just before heading to the city to confirm everything was fine. Of course, the person on the phone said no problem. When we arrived they acted as if we were trying to pull something over on them and made us feel completely unwelcome. After we finally got checked in with much grumbling and whispering behind the counter, we wanted to quickly unload the car before taking the car to the garage. Because we didn't want valet parking they wouldn't let us use the cart to move our luggage until we begged.The room was ok. Obviously covering up a crappier room that once existed. The advertised balcony only had enough room for one person to stand and no one to pass behind them.The best part and saving grace of the place for the bathroom. It rocked. Deep tub and shower room and nice vanity area.Bed was really comfortable and the room was large.We purchased a food package to eat at the restaurant with our room. Food was excellent, if a little over priced. They didn't credit our bill at first at check out and we had to go back and asked for it to be re-done. Same deal with the luggage cart, except this time my boyfriend let the guy know what he thought about that... | Food was excellent, if a <hl> little over priced <hl> . | My boyfriend and I found the staff at the kubuki to be rude. From the moment we came in to each time we had to go in and out. We had called to make our reservation earlier to find out if it would be ok to bring our large very mellow dog. Of course the lady we spoke to said it would be no problem as long as our dog was behaved. We even called back just before heading to the city to confirm everything was fine. Of course, the person on the phone said no problem. When we arrived they acted as if we were trying to pull something over on them and made us feel completely unwelcome. After we finally got checked in with much grumbling and whispering behind the counter, we wanted to quickly unload the car before taking the car to the garage. Because we didn't want valet parking they wouldn't let us use the cart to move our luggage until we begged.The room was ok. Obviously covering up a crappier room that once existed. The advertised balcony only had enough room for one person to stand and no one to pass behind them.The best part and saving grace of the place for the bathroom. It rocked. Deep tub and shower room and nice vanity area.Bed was really comfortable and the room was large.We purchased a food package to eat at the restaurant with our room. Food was excellent, if a <hl> little over priced <hl>. They didn't credit our bill at first at check out and we had to go back and asked for it to be re-done. Same deal with the luggage cart, except this time my boyfriend let the guy know what he thought about that... | My boyfriend and I found the staff at the kubuki to be rude. From the moment we came in to each time we had to go in and out. We had called to make our reservation earlier to find out if it would be ok to bring our large very mellow dog. Of course the lady we spoke to said it would be no problem as long as our dog was behaved. We even called back just before heading to the city to confirm everything was fine. Of course, the person on the phone said no problem. When we arrived they acted as if we were trying to pull something over on them and made us feel completely unwelcome. After we finally got checked in with much grumbling and whispering behind the counter, we wanted to quickly unload the car before taking the car to the garage. Because we didn't want valet parking they wouldn't let us use the cart to move our luggage until we begged. The room was ok. Obviously covering up a crappier room that once existed. The advertised balcony only had enough room for one person to stand and no one to pass behind them. The best part and saving grace of the place for the bathroom. It rocked. Deep tub and shower room and nice vanity area. Bed was really comfortable and the room was large. We purchased a food package to eat at the restaurant with our room. <hl> Food was excellent, if a little over priced . <hl> They didn't credit our bill at first at check out and we had to go back and asked for it to be re-done. Same deal with the luggage cart, except this time my boyfriend let the guy know what he thought about that... | tripadvisor_review_9475 | 2 | 2 | tripadvisor |
Kind and helpful staff | question: How was the staff?, context: Great place to stay. Perfect location near Fisherman's Wharf. Easy walking to all of the popular spots and the trolley car. Kind and helpful staff. Very good restaurant. Nice complimentary happy hour at 5pm daily with snacks, beer, wine. Allowed us to meet some new people who were staying there as well. Would stay there again in a hearbeat! | How was the staff? | Kind and helpful staff . | Great place to stay. Perfect location near Fisherman's Wharf. Easy walking to all of the popular spots and the trolley car. Kind and helpful staff. Very good restaurant. Nice complimentary happy hour at 5pm daily with snacks, beer, wine. Allowed us to meet some new people who were staying there as well. Would stay there again in a hearbeat! | <hl> Kind and helpful staff <hl> . | Great place to stay. Perfect location near Fisherman's Wharf. Easy walking to all of the popular spots and the trolley car. <hl> Kind and helpful staff <hl>. Very good restaurant. Nice complimentary happy hour at 5pm daily with snacks, beer, wine. Allowed us to meet some new people who were staying there as well. Would stay there again in a hearbeat! | Great place to stay. Perfect location near Fisherman's Wharf. Easy walking to all of the popular spots and the trolley car. <hl> Kind and helpful staff . <hl> Very good restaurant. Nice complimentary happy hour at 5pm daily with snacks, beer, wine. Allowed us to meet some new people who were staying there as well. Would stay there again in a hearbeat! | tripadvisor_review_5942 | 1 | 1 | tripadvisor |
enjoyable experience | question: Do you have a good experience?, context: My wife and I stayed at the Hotel Rex for her birthday and the enjoyable experience we had made the occasion even more special. My wife uses her wheelchair in our room, and though the room was a little small, she had no problem wheeling into the bathroom or using the shower. The king-sized bed was comfortable, and the room was clean and welcoming. best of all, for anyone who has been annoyed by traffic noise when staying in the Union Square area, our room was quiet and peaceful and we had two of the best nights' sleep in a hotel that we ever had (we did have a room toward the back of the hotel, the ones near the street might be noisier). The staff was helpful and friendly to a fault, and the breakfast at Cafe Andree located in the hotel itself was wonderful. Except fot the size of the room, i would have given Hotel Rex 5 stars. Located only one block from Union Square, the area has great restraunts and eclectic shopping opportunities. Don't use the valet parking($39 a day), instead park at the Sutter/Stockton garage (two blocks away $36 for two days). Good job Joie de Vivre group, this hotel is a winner. Jim Myers | Do you have a good experience? | My wife and I stayed at the Hotel Rex for her birthday and the enjoyable experience we had made the occasion even more special. | My wife and I stayed at the Hotel Rex for her birthday and the enjoyable experience we had made the occasion even more special. My wife uses her wheelchair in our room, and though the room was a little small, she had no problem wheeling into the bathroom or using the shower. The king-sized bed was comfortable, and the room was clean and welcoming. best of all, for anyone who has been annoyed by traffic noise when staying in the Union Square area, our room was quiet and peaceful and we had two of the best nights' sleep in a hotel that we ever had (we did have a room toward the back of the hotel, the ones near the street might be noisier). The staff was helpful and friendly to a fault, and the breakfast at Cafe Andree located in the hotel itself was wonderful. Except fot the size of the room, i would have given Hotel Rex 5 stars. Located only one block from Union Square, the area has great restraunts and eclectic shopping opportunities. Don't use the valet parking($39 a day), instead park at the Sutter/Stockton garage (two blocks away $36 for two days). Good job Joie de Vivre group, this hotel is a winner. Jim Myers | My wife and I stayed at the Hotel Rex for her birthday and the <hl> enjoyable experience <hl> we had made the occasion even more special. | My wife and I stayed at the Hotel Rex for her birthday and the <hl> enjoyable experience <hl> we had made the occasion even more special. My wife uses her wheelchair in our room, and though the room was a little small, she had no problem wheeling into the bathroom or using the shower. The king-sized bed was comfortable, and the room was clean and welcoming. best of all, for anyone who has been annoyed by traffic noise when staying in the Union Square area, our room was quiet and peaceful and we had two of the best nights' sleep in a hotel that we ever had (we did have a room toward the back of the hotel, the ones near the street might be noisier). The staff was helpful and friendly to a fault, and the breakfast at Cafe Andree located in the hotel itself was wonderful. Except fot the size of the room, i would have given Hotel Rex 5 stars. Located only one block from Union Square, the area has great restraunts and eclectic shopping opportunities. Don't use the valet parking($39 a day), instead park at the Sutter/Stockton garage (two blocks away $36 for two days). Good job Joie de Vivre group, this hotel is a winner. Jim Myers | <hl> My wife and I stayed at the Hotel Rex for her birthday and the enjoyable experience we had made the occasion even more special. <hl> My wife uses her wheelchair in our room, and though the room was a little small, she had no problem wheeling into the bathroom or using the shower. The king-sized bed was comfortable, and the room was clean and welcoming. best of all, for anyone who has been annoyed by traffic noise when staying in the Union Square area, our room was quiet and peaceful and we had two of the best nights' sleep in a hotel that we ever had (we did have a room toward the back of the hotel, the ones near the street might be noisier). The staff was helpful and friendly to a fault, and the breakfast at Cafe Andree located in the hotel itself was wonderful. Except fot the size of the room, i would have given Hotel Rex 5 stars. Located only one block from Union Square, the area has great restraunts and eclectic shopping opportunities. Don't use the valet parking($39 a day), instead park at the Sutter/Stockton garage (two blocks away $36 for two days). Good job Joie de Vivre group , this hotel is a winner. Jim Myers | tripadvisor_review_2813 | 1 | 1 | tripadvisor |
The bed was not super comfortable and the pillows were not great | question: How can I fix my bed that is very uncomfortable?, context: I booked a room at the Opal Hotel through Hotwire. It was an excellent value at $69 per night, plus tax. Upon arrival, I was told that it was not possible to get a room with two beds. They only give small rooms with one queen bed to Hotwire customers. Staff was friendly and knowledgeable. Fine, my friend and I could share a bed for one night, no big deal. The hotel is old but has character. The location is good, right on Van Ness and Geary. The lobby is nice. The room was small but had everything one might need. The bed was not super comfortable and the pillows were not great. We could not figure out why, but there was a very strong and pervasive smell of cigarette smoke coming from the bathroom. The floor was non-smoking and when I inquired about the problem at the front desk, she said the hotel was non-smoking. It was a very bad smell and quite annoying for two non-smokers. We did not try the breakfast (woke up too late) but ate at Mel's Diner, which is connected to the hotel. Pretty convenient. Parking is $25 per night and the garage is connected to the hotel. Also convenient and relatively affordable, as many hotels in SF charge upward of $40 per night for parking. I would recommend this hotel for budget travelers who are looking for a place to sleep and shower and are not expecting or wanting luxurious accomodations. | How can I fix my bed that is very uncomfortable? | The bed was not super comfortable and the pillows were not great . | I booked a room at the Opal Hotel through Hotwire. It was an excellent value at $69 per night, plus tax. Upon arrival, I was told that it was not possible to get a room with two beds. They only give small rooms with one queen bed to Hotwire customers. Staff was friendly and knowledgeable. Fine, my friend and I could share a bed for one night, no big deal. The hotel is old but has character. The location is good, right on Van Ness and Geary. The lobby is nice. The room was small but had everything one might need. The bed was not super comfortable and the pillows were not great. We could not figure out why, but there was a very strong and pervasive smell of cigarette smoke coming from the bathroom. The floor was non-smoking and when I inquired about the problem at the front desk, she said the hotel was non-smoking. It was a very bad smell and quite annoying for two non-smokers. We did not try the breakfast (woke up too late) but ate at Mel's Diner, which is connected to the hotel. Pretty convenient. Parking is $25 per night and the garage is connected to the hotel. Also convenient and relatively affordable, as many hotels in SF charge upward of $40 per night for parking. I would recommend this hotel for budget travelers who are looking for a place to sleep and shower and are not expecting or wanting luxurious accomodations. | <hl> The bed was not super comfortable and the pillows were not great <hl> . | I booked a room at the Opal Hotel through Hotwire. It was an excellent value at $69 per night, plus tax. Upon arrival, I was told that it was not possible to get a room with two beds. They only give small rooms with one queen bed to Hotwire customers. Staff was friendly and knowledgeable. Fine, my friend and I could share a bed for one night, no big deal. The hotel is old but has character. The location is good, right on Van Ness and Geary. The lobby is nice. The room was small but had everything one might need. <hl> The bed was not super comfortable and the pillows were not great <hl>. We could not figure out why, but there was a very strong and pervasive smell of cigarette smoke coming from the bathroom. The floor was non-smoking and when I inquired about the problem at the front desk, she said the hotel was non-smoking. It was a very bad smell and quite annoying for two non-smokers. We did not try the breakfast (woke up too late) but ate at Mel's Diner, which is connected to the hotel. Pretty convenient. Parking is $25 per night and the garage is connected to the hotel. Also convenient and relatively affordable, as many hotels in SF charge upward of $40 per night for parking. I would recommend this hotel for budget travelers who are looking for a place to sleep and shower and are not expecting or wanting luxurious accomodations. | I booked a room at the Opal Hotel through Hotwire. It was an excellent value at $69 per night, plus tax. Upon arrival, I was told that it was not possible to get a room with two beds. They only give small rooms with one queen bed to Hotwire customers. Staff was friendly and knowledgeable. Fine, my friend and I could share a bed for one night, no big deal. The hotel is old but has character. The location is good, right on Van Ness and Geary. The lobby is nice. The room was small but had everything one might need. <hl> The bed was not super comfortable and the pillows were not great . <hl> We could not figure out why, but there was a very strong and pervasive smell of cigarette smoke coming from the bathroom. The floor was non-smoking and when I inquired about the problem at the front desk, she said the hotel was non-smoking. It was a very bad smell and quite annoying for two non-smokers. We did not try the breakfast (woke up too late) but ate at Mel's Diner, which is connected to the hotel. Pretty convenient. Parking is $25 per night and the garage is connected to the hotel. Also convenient and relatively affordable, as many hotels in SF charge upward of $40 per night for parking. I would recommend this hotel for budget travelers who are looking for a place to sleep and shower and are not expecting or wanting luxurious accomodations. | tripadvisor_review_16497 | 2 | 2 | tripadvisor |
The car parking is very expensive 49$ | question: Is the valet parking expensive at the hotel?, context: The location is good, close to pier 39 and to the cable cars stop. The room was ok with comfortable beds. The car parking is very expensive 49$ per night . We felt that it was a rip off and they should have reduced the rate for hotels guests. There is a public car park near by that charges 25$ per night. Not sure that we would stay there again. | Is the valet parking expensive at the hotel? | The car parking is very expensive 49$ per night . | The location is good, close to pier 39 and to the cable cars stop. The room was ok with comfortable beds. The car parking is very expensive 49$ per night . We felt that it was a rip off and they should have reduced the rate for hotels guests. There is a public car park near by that charges 25$ per night. Not sure that we would stay there again. | <hl> The car parking is very expensive 49$ <hl> per night . | The location is good, close to pier 39 and to the cable cars stop. The room was ok with comfortable beds. <hl> The car parking is very expensive 49$ <hl> per night . We felt that it was a rip off and they should have reduced the rate for hotels guests. There is a public car park near by that charges 25$ per night. Not sure that we would stay there again. | The location is good, close to pier 39 and to the cable cars stop. The room was ok with comfortable beds. <hl> The car parking is very expensive 49$ per night . <hl> We felt that it was a rip off and they should have reduced the rate for hotels guests. There is a public car park near by that charges 25$ per night. Not sure that we would stay there again. | tripadvisor_review_12973 | 1 | 1 | tripadvisor |
the view was fabulous | question: How is the view from this hotel?, context: Loved it, the staff was wonderful, the view was fabulous (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! | How is the view from this hotel? | Loved it, the staff was wonderful, the view was fabulous (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! | Loved it, the staff was wonderful, the view was fabulous (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! | Loved it, the staff was wonderful, <hl> the view was fabulous <hl> (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! | Loved it, the staff was wonderful, <hl> the view was fabulous <hl> (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! | <hl> Loved it, the staff was wonderful, the view was fabulous (except unfortunately I was given a supposed "upgrade", like the previous review, watch out for the rooms right next to the elevators, very loud and annoying) other than that, absolutely wonderful! <hl> | tripadvisor_review_8657 | 1 | 1 | tripadvisor |
The hotel staff is pleasant | question: What is the quality of staff?, context: Great hotel in a safe and convenient location in SF. The cable car lines are only a couple blocks' walk. The hotel itself is quite new and all the rooms are bright and airy. The hotel staff is pleasant and the price is right on Priceline (under $200 with name your own price). Bathroom is excellent. Overall highly recommended. | What is the quality of staff? | The hotel staff is pleasant and the price is right on Priceline (under $200 with name your own price). | Great hotel in a safe and convenient location in SF. The cable car lines are only a couple blocks' walk. The hotel itself is quite new and all the rooms are bright and airy. The hotel staff is pleasant and the price is right on Priceline (under $200 with name your own price). Bathroom is excellent. Overall highly recommended. | <hl> The hotel staff is pleasant <hl> and the price is right on Priceline (under $200 with name your own price). | Great hotel in a safe and convenient location in SF. The cable car lines are only a couple blocks' walk. The hotel itself is quite new and all the rooms are bright and airy. <hl> The hotel staff is pleasant <hl> and the price is right on Priceline (under $200 with name your own price). Bathroom is excellent. Overall highly recommended. | Great hotel in a safe and convenient location in SF. The cable car lines are only a couple blocks' walk. The hotel itself is quite new and all the rooms are bright and airy. <hl> The hotel staff is pleasant and the price is right on Priceline (under $200 with name your own price). <hl> Bathroom is excellent. Overall highly recommended. | tripadvisor_review_1987 | 1 | 1 | tripadvisor |
the Whitcomb | question: What has been the most terrible hotel in New York?, context: This hotel was absolutely horrible! I always read trip advisor before staying at a hotel. However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at the Whitcomb with the rest of our daughters team. I just could not take it! As we checked in , I thought to myself that the hotel did not seem too bad, the lobby was descent. But oh my goodness....when we went upstairs, it was terrible. I never stayed somewhere like this! The rooms and beds were so small, I wondered how my 6'2" husband would fit in these beds. The shower area was just disgusting! And the smell was just undescribable, it sort of smelled like mildew. I literally began to fell nauseated. This hotel needs to go under serious renovations. I do not recommend this place to anyone. We stayed in this room all of 2 hours and went to the Hilton approximately 5 minutes away. The rate was only $20 more a night. Well worth it! The Hotel Whitcomb has given me a new appreciation for nicer hotels. This website is an awesome source for information concerning any hotel. | What has been the most terrible hotel in New York? | However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at the Whitcomb with the rest of our daughters team. | This hotel was absolutely horrible! I always read trip advisor before staying at a hotel. However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at the Whitcomb with the rest of our daughters team. I just could not take it! As we checked in , I thought to myself that the hotel did not seem too bad, the lobby was descent. But oh my goodness....when we went upstairs, it was terrible. I never stayed somewhere like this! The rooms and beds were so small, I wondered how my 6'2" husband would fit in these beds. The shower area was just disgusting! And the smell was just undescribable, it sort of smelled like mildew. I literally began to fell nauseated. This hotel needs to go under serious renovations. I do not recommend this place to anyone. We stayed in this room all of 2 hours and went to the Hilton approximately 5 minutes away. The rate was only $20 more a night. Well worth it! The Hotel Whitcomb has given me a new appreciation for nicer hotels. This website is an awesome source for information concerning any hotel. | However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at <hl> the Whitcomb <hl> with the rest of our daughters team. | This hotel was absolutely horrible! I always read trip advisor before staying at a hotel. However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at <hl> the Whitcomb <hl> with the rest of our daughters team. I just could not take it! As we checked in , I thought to myself that the hotel did not seem too bad, the lobby was descent. But oh my goodness....when we went upstairs, it was terrible. I never stayed somewhere like this! The rooms and beds were so small, I wondered how my 6'2" husband would fit in these beds. The shower area was just disgusting! And the smell was just undescribable, it sort of smelled like mildew. I literally began to fell nauseated. This hotel needs to go under serious renovations. I do not recommend this place to anyone. We stayed in this room all of 2 hours and went to the Hilton approximately 5 minutes away. The rate was only $20 more a night. Well worth it! The Hotel Whitcomb has given me a new appreciation for nicer hotels. This website is an awesome source for information concerning any hotel. | This hotel was absolutely horrible! I always read trip advisor before staying at a hotel. <hl> However, considering we were in San Francisco for a cheer competition, we thought it would be in our best interest to stay at the Whitcomb with the rest of our daughters team. <hl> I just could not take it! As we checked in , I thought to myself that the hotel did not seem too bad, the lobby was descent. But oh my goodness....when we went upstairs, it was terrible. I never stayed somewhere like this! The rooms and beds were so small, I wondered how my 6'2" husband would fit in these beds. The shower area was just disgusting! And the smell was just undescribable, it sort of smelled like mildew. I literally began to fell nauseated. This hotel needs to go under serious renovations. I do not recommend this place to anyone. We stayed in this room all of 2 hours and went to the Hilton approximately 5 minutes away. The rate was only $20 more a night. Well worth it! The Hotel Whitcomb has given me a new appreciation for nicer hotels. This website is an awesome source for information concerning any hotel. | tripadvisor_review_15827 | 1 | 1 | tripadvisor |
The staff was top rate | question: How is the staff?, context: We had a wonderful time at the J.W. Marriott. The staff was top rate, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant. | How is the staff? | The staff was top rate , very attentive. | We had a wonderful time at the J.W. Marriott. The staff was top rate, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant. | <hl> The staff was top rate <hl> , very attentive. | We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate <hl>, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant. | We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate , very attentive. <hl> For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant. | tripadvisor_review_8973 | 1 | 1 | tripadvisor |
Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice | question: Is this hotel have wine hour?, context: Galleria Park is a small boutique hotel in downtown San Francisco. The rooms are small but pleasant. The rooms have individual air conditioning units as well as windows that you can open. There is some street noise....to be expected in a big city. The sounds of trucks on the street in the morning did wake me up -- but I'm a very light sleeper. There is free wireless internet access in the hotel! Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice. There is no coffee or tea in the rooms but at 5:00 am each morning there is very nice complementary coffee and tea service in the lobby. The staff was friendly and helpful. There is a tiny room set aside with some exercise equipment that serves as a "fitness center". It wasn't that great but I used it anyway. They have an agreement with a nice fitness center in the area but I didn't take advantage of that. The hotel is close to restaurants and shopping. It was a $40 taxi ride from the airport (SFO) to the front door of the hotel. Given the location in downtown San Francisco I was surprised that I only paid $109 per night. They have parking if you need it but it was very expensive, something like $30 per night. I was there on business but I would definitely stay there again for either business or leisure. A previous poster mentioned panhandlers in the area. This is common all over San Francisco. | Is this hotel have wine hour? | There is free wireless internet access in the hotel! Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice . | Galleria Park is a small boutique hotel in downtown San Francisco. The rooms are small but pleasant. The rooms have individual air conditioning units as well as windows that you can open. There is some street noise....to be expected in a big city. The sounds of trucks on the street in the morning did wake me up -- but I'm a very light sleeper. There is free wireless internet access in the hotel! Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice. There is no coffee or tea in the rooms but at 5:00 am each morning there is very nice complementary coffee and tea service in the lobby. The staff was friendly and helpful. There is a tiny room set aside with some exercise equipment that serves as a "fitness center". It wasn't that great but I used it anyway. They have an agreement with a nice fitness center in the area but I didn't take advantage of that. The hotel is close to restaurants and shopping. It was a $40 taxi ride from the airport (SFO) to the front door of the hotel. Given the location in downtown San Francisco I was surprised that I only paid $109 per night. They have parking if you need it but it was very expensive, something like $30 per night. I was there on business but I would definitely stay there again for either business or leisure. A previous poster mentioned panhandlers in the area. This is common all over San Francisco. | There is free wireless internet access in the hotel! <hl> Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice <hl> . | Galleria Park is a small boutique hotel in downtown San Francisco. The rooms are small but pleasant. The rooms have individual air conditioning units as well as windows that you can open. There is some street noise....to be expected in a big city. The sounds of trucks on the street in the morning did wake me up -- but I'm a very light sleeper. There is free wireless internet access in the hotel! <hl> Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice <hl>. There is no coffee or tea in the rooms but at 5:00 am each morning there is very nice complementary coffee and tea service in the lobby. The staff was friendly and helpful. There is a tiny room set aside with some exercise equipment that serves as a "fitness center". It wasn't that great but I used it anyway. They have an agreement with a nice fitness center in the area but I didn't take advantage of that. The hotel is close to restaurants and shopping. It was a $40 taxi ride from the airport (SFO) to the front door of the hotel. Given the location in downtown San Francisco I was surprised that I only paid $109 per night. They have parking if you need it but it was very expensive, something like $30 per night. I was there on business but I would definitely stay there again for either business or leisure. A previous poster mentioned panhandlers in the area. This is common all over San Francisco. | Galleria Park is a small boutique hotel in downtown San Francisco. The rooms are small but pleasant. The rooms have individual air conditioning units as well as windows that you can open. There is some street noise....to be expected in a big city. The sounds of trucks on the street in the morning did wake me up -- but I'm a very light sleeper. <hl> There is free wireless internet access in the hotel! Each afternoon at 5:30 pm there is a free wine reception in the lobby which was very nice . <hl> There is no coffee or tea in the rooms but at 5:00 am each morning there is very nice complementary coffee and tea service in the lobby. The staff was friendly and helpful. There is a tiny room set aside with some exercise equipment that serves as a "fitness center". It wasn't that great but I used it anyway. They have an agreement with a nice fitness center in the area but I didn't take advantage of that. The hotel is close to restaurants and shopping. It was a $40 taxi ride from the airport (SFO) to the front door of the hotel. Given the location in downtown San Francisco I was surprised that I only paid $109 per night. They have parking if you need it but it was very expensive, something like $30 per night. I was there on business but I would definitely stay there again for either business or leisure. A previous poster mentioned panhandlers in the area. This is common all over San Francisco. | tripadvisor_review_8213 | 1 | 1 | tripadvisor |
Hotel staff were helpful and friendly | question: Is it an excellent stay?, context: I stayed at the Hilton San Francisco as part of the Team in Training group in town for the 2009 Nike Women's Marathon. The hotel was centrally located to the start line and all the weekend's events. Hotel staff were helpful and friendly, the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. Our victory party was also held on the premesis and they did a great job managing that as well. Great experience! Would definitely recommend for any large group or convention. | Is it an excellent stay? | Hotel staff were helpful and friendly , the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. | I stayed at the Hilton San Francisco as part of the Team in Training group in town for the 2009 Nike Women's Marathon. The hotel was centrally located to the start line and all the weekend's events. Hotel staff were helpful and friendly, the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. Our victory party was also held on the premesis and they did a great job managing that as well. Great experience! Would definitely recommend for any large group or convention. | <hl> Hotel staff were helpful and friendly <hl> , the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. | I stayed at the Hilton San Francisco as part of the Team in Training group in town for the 2009 Nike Women's Marathon. The hotel was centrally located to the start line and all the weekend's events. <hl> Hotel staff were helpful and friendly <hl>, the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. Our victory party was also held on the premesis and they did a great job managing that as well. Great experience! Would definitely recommend for any large group or convention. | I stayed at the Hilton San Francisco as part of the Team in Training group in town for the 2009 Nike Women's Marathon. The hotel was centrally located to the start line and all the weekend's events. <hl> Hotel staff were helpful and friendly , the room was lovely, and they did a fantastic job of seamlessly accomodating thousands of TNT'ers all at once. <hl> Our victory party was also held on the premesis and they did a great job managing that as well. Great experience! Would definitely recommend for any large group or convention. | tripadvisor_review_10381 | 1 | 1 | tripadvisor |
Morning coffee & | question: Do you want coffee with sugar?, context: My husband and I stayed at the Tuscan in for three nights in November. It was our first trip to San Fransisco, and we couldn't have chosen a better spot for a getaway or for an introduction to the city. Right on the wharf and next to the trolley line, the hotel is quiet. The rooms are small but very clean, charmingly decorated with a view of the little flowered courtyard, comfy beds, plenty of pillows & towels and smiling service. Our favorite part of the stay were the fireside evenings with complementary wine & beer for hotel guests, where we met many friendly people from around the world. The whole atmosphere at the Tuscan is warm and comfortable. Morning coffee & biscotti was nice too. Unless you need to spend a lot of money or crave a swanky name, this is the best...an unpretentious little jewel! | Do you want coffee with sugar? | Morning coffee & ; biscotti was nice too. | My husband and I stayed at the Tuscan in for three nights in November. It was our first trip to San Fransisco, and we couldn't have chosen a better spot for a getaway or for an introduction to the city. Right on the wharf and next to the trolley line, the hotel is quiet. The rooms are small but very clean, charmingly decorated with a view of the little flowered courtyard, comfy beds, plenty of pillows & towels and smiling service. Our favorite part of the stay were the fireside evenings with complementary wine & beer for hotel guests, where we met many friendly people from around the world. The whole atmosphere at the Tuscan is warm and comfortable. Morning coffee & biscotti was nice too. Unless you need to spend a lot of money or crave a swanky name, this is the best...an unpretentious little jewel! | <hl> Morning coffee & <hl> ; biscotti was nice too. | My husband and I stayed at the Tuscan in for three nights in November. It was our first trip to San Fransisco, and we couldn't have chosen a better spot for a getaway or for an introduction to the city. Right on the wharf and next to the trolley line, the hotel is quiet. The rooms are small but very clean, charmingly decorated with a view of the little flowered courtyard, comfy beds, plenty of pillows & towels and smiling service. Our favorite part of the stay were the fireside evenings with complementary wine & beer for hotel guests, where we met many friendly people from around the world. The whole atmosphere at the Tuscan is warm and comfortable. <hl> Morning coffee & <hl>; biscotti was nice too. Unless you need to spend a lot of money or crave a swanky name, this is the best...an unpretentious little jewel! | My husband and I stayed at the Tuscan in for three nights in November. It was our first trip to San Fransisco, and we couldn't have chosen a better spot for a getaway or for an introduction to the city. Right on the wharf and next to the trolley line, the hotel is quiet. The rooms are small but very clean, charmingly decorated with a view of the little flowered courtyard, comfy beds, plenty of pillows & towels and smiling service. Our favorite part of the stay were the fireside evenings with complementary wine & beer for hotel guests, where we met many friendly people from around the world. The whole atmosphere at the Tuscan is warm and comfortable. <hl> Morning coffee & ; biscotti was nice too. <hl> Unless you need to spend a lot of money or crave a swanky name, this is the best...an unpretentious little jewel! | tripadvisor_review_6103 | 1 | 1 | tripadvisor |
Bed was comfortable but lighting could be better | question: Why do I have a good bed?, context: Staff very friendly and helpful from the front desk to doormen to the concierge. Doormen were always opening the door for my party and the concierge offered several excellent restaurant Conventiently located near the cable car line and a short walk from the convention center. Room -- Bed was comfortable but lighting could be better. Closet door was broken. The whole hotel needs some remodeling.Excellent view from the restaurant on the top floor.Exercise room is one of the best I've experienced in a hotel. Even had headphones for you to plug into the equipment! | Why do I have a good bed? | Room -- Bed was comfortable but lighting could be better . | Staff very friendly and helpful from the front desk to doormen to the concierge. Doormen were always opening the door for my party and the concierge offered several excellent restaurant Conventiently located near the cable car line and a short walk from the convention center. Room -- Bed was comfortable but lighting could be better. Closet door was broken. The whole hotel needs some remodeling.Excellent view from the restaurant on the top floor.Exercise room is one of the best I've experienced in a hotel. Even had headphones for you to plug into the equipment! | Room -- <hl> Bed was comfortable but lighting could be better <hl> . | Staff very friendly and helpful from the front desk to doormen to the concierge. Doormen were always opening the door for my party and the concierge offered several excellent restaurant Conventiently located near the cable car line and a short walk from the convention center. Room -- <hl> Bed was comfortable but lighting could be better <hl>. Closet door was broken. The whole hotel needs some remodeling.Excellent view from the restaurant on the top floor.Exercise room is one of the best I've experienced in a hotel. Even had headphones for you to plug into the equipment! | Staff very friendly and helpful from the front desk to doormen to the concierge. Doormen were always opening the door for my party and the concierge offered several excellent restaurant Conventiently located near the cable car line and a short walk from the convention center. <hl> Room -- Bed was comfortable but lighting could be better . <hl> Closet door was broken. The whole hotel needs some remodeling. Excellent view from the restaurant on the top floor. Exercise room is one of the best I've experienced in a hotel. Even had headphones for you to plug into the equipment! | tripadvisor_review_12165 | 1 | 1 | tripadvisor |
The view was awesome at night and during the day | question: How is the view?, context: Our room was very clean! The beds were really comfy in my opinion with goose down pillows and the sheets were changed every day! Our room was on the 16th floor, which I really LOVED! The view was awesome at night and during the day. The flat screen TV was a nice bonus, too! The bathroom was very clean as well. The hotel was awesome in regards to keeping the noise level down. It felt like we were the only ones there. So quiet and peaceful; the Japanese style sliding doors that covered the glass doors that led to the balcony allowed for virtually no light to peak through so it was very dark at night and kept noise out of the room from outside. The neighborhood seemed very safe. Overall, we really liked this hotel. My two kids and husband enjoyed it just as much as me! I would definitely recommend this hotel again. Just don't pay their $35 a night parking for valet. There is a parking garage adjacent to the hotel for $16 a day, but you have to pay to go in and out. Just park along the street during the day and pay $16 overnight. | How is the view? | Our room was on the 16th floor, which I really LOVED! The view was awesome at night and during the day . | Our room was very clean! The beds were really comfy in my opinion with goose down pillows and the sheets were changed every day! Our room was on the 16th floor, which I really LOVED! The view was awesome at night and during the day. The flat screen TV was a nice bonus, too! The bathroom was very clean as well. The hotel was awesome in regards to keeping the noise level down. It felt like we were the only ones there. So quiet and peaceful; the Japanese style sliding doors that covered the glass doors that led to the balcony allowed for virtually no light to peak through so it was very dark at night and kept noise out of the room from outside. The neighborhood seemed very safe. Overall, we really liked this hotel. My two kids and husband enjoyed it just as much as me! I would definitely recommend this hotel again. Just don't pay their $35 a night parking for valet. There is a parking garage adjacent to the hotel for $16 a day, but you have to pay to go in and out. Just park along the street during the day and pay $16 overnight. | Our room was on the 16th floor, which I really LOVED! <hl> The view was awesome at night and during the day <hl> . | Our room was very clean! The beds were really comfy in my opinion with goose down pillows and the sheets were changed every day! Our room was on the 16th floor, which I really LOVED! <hl> The view was awesome at night and during the day <hl>. The flat screen TV was a nice bonus, too! The bathroom was very clean as well. The hotel was awesome in regards to keeping the noise level down. It felt like we were the only ones there. So quiet and peaceful; the Japanese style sliding doors that covered the glass doors that led to the balcony allowed for virtually no light to peak through so it was very dark at night and kept noise out of the room from outside. The neighborhood seemed very safe. Overall, we really liked this hotel. My two kids and husband enjoyed it just as much as me! I would definitely recommend this hotel again. Just don't pay their $35 a night parking for valet. There is a parking garage adjacent to the hotel for $16 a day, but you have to pay to go in and out. Just park along the street during the day and pay $16 overnight. | Our room was very clean! The beds were really comfy in my opinion with goose down pillows and the sheets were changed every day! <hl> Our room was on the 16th floor, which I really LOVED! The view was awesome at night and during the day . <hl> The flat screen TV was a nice bonus, too! The bathroom was very clean as well. The hotel was awesome in regards to keeping the noise level down. It felt like we were the only ones there. So quiet and peaceful; the Japanese style sliding doors that covered the glass doors that led to the balcony allowed for virtually no light to peak through so it was very dark at night and kept noise out of the room from outside. The neighborhood seemed very safe. Overall, we really liked this hotel. My two kids and husband enjoyed it just as much as me! I would definitely recommend this hotel again. Just don't pay their $35 a night parking for valet. There is a parking garage adjacent to the hotel for $16 a day, but you have to pay to go in and out. Just park along the street during the day and pay $16 overnight. | tripadvisor_review_9463 | 1 | 1 | tripadvisor |
The best part was the view | question: How is the view?, context: We stayed in the Gran Hyatt for four nights last week. Upon arriving at the hotel, I was not pleased with the check-in service. We had to wait 15 minutes to be waited on, then we were told to hold on a minute while the clerk answered the phone. They need a few more clerks for the crowd. Although clean and simple the lobby is pretty boring. There isn't anything but the check-in desk and the elevators. One upstairs, we were very pleased with our room. the room and the bathroom were spacious, comfortable and clean. The best part was the view. We were on the 25th floor and had an amazing view of the bay, Coit tower and Alcatrez. Couldn't have asked for a better room. The bar and restaurant on the top floor offered an amazing view. We had a drink, but couldn't afford anything to eat ;-) There is not free internet in the rooms, or in the business center. It is $5 for 15 mins. The hotel was in an amazing location, right in the middle of Union Square, shopping mecca! Any name brand department store and designer you are looking for is right around the corner. | How is the view? | The best part was the view . | We stayed in the Gran Hyatt for four nights last week. Upon arriving at the hotel, I was not pleased with the check-in service. We had to wait 15 minutes to be waited on, then we were told to hold on a minute while the clerk answered the phone. They need a few more clerks for the crowd. Although clean and simple the lobby is pretty boring. There isn't anything but the check-in desk and the elevators. One upstairs, we were very pleased with our room. the room and the bathroom were spacious, comfortable and clean. The best part was the view. We were on the 25th floor and had an amazing view of the bay, Coit tower and Alcatrez. Couldn't have asked for a better room. The bar and restaurant on the top floor offered an amazing view. We had a drink, but couldn't afford anything to eat ;-) There is not free internet in the rooms, or in the business center. It is $5 for 15 mins. The hotel was in an amazing location, right in the middle of Union Square, shopping mecca! Any name brand department store and designer you are looking for is right around the corner. | <hl> The best part was the view <hl> . | We stayed in the Gran Hyatt for four nights last week. Upon arriving at the hotel, I was not pleased with the check-in service. We had to wait 15 minutes to be waited on, then we were told to hold on a minute while the clerk answered the phone. They need a few more clerks for the crowd. Although clean and simple the lobby is pretty boring. There isn't anything but the check-in desk and the elevators. One upstairs, we were very pleased with our room. the room and the bathroom were spacious, comfortable and clean. <hl> The best part was the view <hl>. We were on the 25th floor and had an amazing view of the bay, Coit tower and Alcatrez. Couldn't have asked for a better room. The bar and restaurant on the top floor offered an amazing view. We had a drink, but couldn't afford anything to eat ;-) There is not free internet in the rooms, or in the business center. It is $5 for 15 mins. The hotel was in an amazing location, right in the middle of Union Square, shopping mecca! Any name brand department store and designer you are looking for is right around the corner. | We stayed in the Gran Hyatt for four nights last week. Upon arriving at the hotel, I was not pleased with the check-in service. We had to wait 15 minutes to be waited on, then we were told to hold on a minute while the clerk answered the phone. They need a few more clerks for the crowd. Although clean and simple the lobby is pretty boring. There isn't anything but the check-in desk and the elevators. One upstairs, we were very pleased with our room. the room and the bathroom were spacious, comfortable and clean. <hl> The best part was the view . <hl> We were on the 25th floor and had an amazing view of the bay, Coit tower and Alcatrez. Couldn't have asked for a better room. The bar and restaurant on the top floor offered an amazing view. We had a drink, but couldn't afford anything to eat ;-) There is not free internet in the rooms, or in the business center. It is $5 for 15 mins. The hotel was in an amazing location, right in the middle of Union Square, shopping mecca! Any name brand department store and designer you are looking for is right around the corner. | tripadvisor_review_12119 | 2 | 2 | tripadvisor |
The view from my room (on the 22nd floor) was stunning | question: What room has a lovely view?, context: Excellent location in downtown SF, overlooking Union Square. The lobby had a modern feel to it and the rooms was large and comfortable. The view from my room (on the 22nd floor) was stunning. The service (especially the concierge) was great. All of this was for a price of about $125 a night, which was very low given the location (at least one other hotel in the area was asking for twice that). | What room has a lovely view? | The view from my room (on the 22nd floor) was stunning . | Excellent location in downtown SF, overlooking Union Square. The lobby had a modern feel to it and the rooms was large and comfortable. The view from my room (on the 22nd floor) was stunning. The service (especially the concierge) was great. All of this was for a price of about $125 a night, which was very low given the location (at least one other hotel in the area was asking for twice that). | <hl> The view from my room (on the 22nd floor) was stunning <hl> . | Excellent location in downtown SF, overlooking Union Square. The lobby had a modern feel to it and the rooms was large and comfortable. <hl> The view from my room (on the 22nd floor) was stunning <hl>. The service (especially the concierge) was great. All of this was for a price of about $125 a night, which was very low given the location (at least one other hotel in the area was asking for twice that). | Excellent location in downtown SF, overlooking Union Square. The lobby had a modern feel to it and the rooms was large and comfortable. <hl> The view from my room (on the 22nd floor) was stunning . <hl> The service (especially the concierge) was great. All of this was for a price of about $125 a night, which was very low given the location (at least one other hotel in the area was asking for twice that). | tripadvisor_review_12111 | 1 | 1 | tripadvisor |
Parking was expensive at $43/night | question: Is the parking fee expensive?, context: Stayed here for July 4th weekend, 2008. Hotel is 4 story building, conveniently located right by Fisherman's Wharf. At check-in, they placed me in 4th floor King bed room. Decor is colorful and fun. Room included a 42 inch LCD tv and even offered a few HD channels. Parking was expensive at $43/night but that is pretty standard in cities like San Francisco. We were able to walk a couple blocks to get to Fisherman's Wharf - a great area to stroll around and browse the various seafood, shops, and views off the piers. We were able to get to Chinatown with a 15 minute walk. The two things I loved about this hotel - the breakfast buffet and the outdoor firepits. Outside there are several semi-private sitting areas, each of which included a firepit. We bought a bottle of wine and just chilled outside, a fantastic and cozy way to finish off the night. The next morning, the breakfast buffet was pleasantly surprising. They offered small personal frypans with cooked veggie omelettes and home fries. My gf got a strawberry yogurt parfait while I was scooping up the salmon lox with capers. There was plenty of the standard continental fare in addition to the fresh mixed fruits. We had two complimentary passes but I saw from the menu it was rather expensive at $22+ per person. I would recommend based on value, location, and the firepits! | Is the parking fee expensive? | Parking was expensive at $43/night but that is pretty standard in cities like San Francisco. | Stayed here for July 4th weekend, 2008. Hotel is 4 story building, conveniently located right by Fisherman's Wharf. At check-in, they placed me in 4th floor King bed room. Decor is colorful and fun. Room included a 42 inch LCD tv and even offered a few HD channels. Parking was expensive at $43/night but that is pretty standard in cities like San Francisco. We were able to walk a couple blocks to get to Fisherman's Wharf - a great area to stroll around and browse the various seafood, shops, and views off the piers. We were able to get to Chinatown with a 15 minute walk. The two things I loved about this hotel - the breakfast buffet and the outdoor firepits. Outside there are several semi-private sitting areas, each of which included a firepit. We bought a bottle of wine and just chilled outside, a fantastic and cozy way to finish off the night. The next morning, the breakfast buffet was pleasantly surprising. They offered small personal frypans with cooked veggie omelettes and home fries. My gf got a strawberry yogurt parfait while I was scooping up the salmon lox with capers. There was plenty of the standard continental fare in addition to the fresh mixed fruits. We had two complimentary passes but I saw from the menu it was rather expensive at $22+ per person. I would recommend based on value, location, and the firepits! | <hl> Parking was expensive at $43/night <hl> but that is pretty standard in cities like San Francisco. | Stayed here for July 4th weekend, 2008. Hotel is 4 story building, conveniently located right by Fisherman's Wharf. At check-in, they placed me in 4th floor King bed room. Decor is colorful and fun. Room included a 42 inch LCD tv and even offered a few HD channels. <hl> Parking was expensive at $43/night <hl> but that is pretty standard in cities like San Francisco. We were able to walk a couple blocks to get to Fisherman's Wharf - a great area to stroll around and browse the various seafood, shops, and views off the piers. We were able to get to Chinatown with a 15 minute walk. The two things I loved about this hotel - the breakfast buffet and the outdoor firepits. Outside there are several semi-private sitting areas, each of which included a firepit. We bought a bottle of wine and just chilled outside, a fantastic and cozy way to finish off the night. The next morning, the breakfast buffet was pleasantly surprising. They offered small personal frypans with cooked veggie omelettes and home fries. My gf got a strawberry yogurt parfait while I was scooping up the salmon lox with capers. There was plenty of the standard continental fare in addition to the fresh mixed fruits. We had two complimentary passes but I saw from the menu it was rather expensive at $22+ per person. I would recommend based on value, location, and the firepits! | Stayed here for July 4th weekend, 2008. Hotel is 4 story building, conveniently located right by Fisherman's Wharf. At check-in, they placed me in 4th floor King bed room. Decor is colorful and fun. Room included a 42 inch LCD tv and even offered a few HD channels. <hl> Parking was expensive at $43/night but that is pretty standard in cities like San Francisco. <hl> We were able to walk a couple blocks to get to Fisherman's Wharf - a great area to stroll around and browse the various seafood, shops, and views off the piers. We were able to get to Chinatown with a 15 minute walk. The two things I loved about this hotel - the breakfast buffet and the outdoor firepits. Outside there are several semi-private sitting areas, each of which included a firepit. We bought a bottle of wine and just chilled outside, a fantastic and cozy way to finish off the night. The next morning, the breakfast buffet was pleasantly surprising. They offered small personal frypans with cooked veggie omelettes and home fries. My gf got a strawberry yogurt parfait while I was scooping up the salmon lox with capers. There was plenty of the standard continental fare in addition to the fresh mixed fruits. We had two complimentary passes but I saw from the menu it was rather expensive at $22+ per person. I would recommend based on value, location, and the firepits! | tripadvisor_review_12995 | 1 | 1 | tripadvisor |
the Francisco Bay Inn is a good option and a very good value for your money | question: What do you think about this place?, context: We just returned from a 5 night / 6 day stay in San Francisco. Got a pretty good deal on Travelicity including hotel & airfare. We stayed at the Francisco Bay Inn. The hotel is centrally located and a short distance from many points of interest, including Chinatown, Fisherman's Wharf, Golden Gate bridge, departure points in Pier 39 for Alcatraz, city tours, etc. The rooms were clean and spacious.Hotel management Meher and Bob were friendly and alwyas tried to accomodate our need. They were also helpful providing directions and recomending sites of interest for us to visit. They were right on the money! Thanks guys!If in San Franciso, the Francisco Bay Inn is a good option and a very good value for your money! | What do you think about this place? | Thanks guys!If in San Franciso, the Francisco Bay Inn is a good option and a very good value for your money ! | We just returned from a 5 night / 6 day stay in San Francisco. Got a pretty good deal on Travelicity including hotel & airfare. We stayed at the Francisco Bay Inn. The hotel is centrally located and a short distance from many points of interest, including Chinatown, Fisherman's Wharf, Golden Gate bridge, departure points in Pier 39 for Alcatraz, city tours, etc. The rooms were clean and spacious.Hotel management Meher and Bob were friendly and alwyas tried to accomodate our need. They were also helpful providing directions and recomending sites of interest for us to visit. They were right on the money! Thanks guys!If in San Franciso, the Francisco Bay Inn is a good option and a very good value for your money! | Thanks guys!If in San Franciso, <hl> the Francisco Bay Inn is a good option and a very good value for your money <hl> ! | We just returned from a 5 night / 6 day stay in San Francisco. Got a pretty good deal on Travelicity including hotel & airfare. We stayed at the Francisco Bay Inn. The hotel is centrally located and a short distance from many points of interest, including Chinatown, Fisherman's Wharf, Golden Gate bridge, departure points in Pier 39 for Alcatraz, city tours, etc. The rooms were clean and spacious.Hotel management Meher and Bob were friendly and alwyas tried to accomodate our need. They were also helpful providing directions and recomending sites of interest for us to visit. They were right on the money! Thanks guys!If in San Franciso, <hl> the Francisco Bay Inn is a good option and a very good value for your money <hl>! | We just returned from a 5 night / 6 day stay in San Francisco. Got a pretty good deal on Travelicity including hotel & airfare. We stayed at the Francisco Bay Inn. The hotel is centrally located and a short distance from many points of interest, including Chinatown, Fisherman's Wharf, Golden Gate bridge, departure points in Pier 39 for Alcatraz, city tours, etc. The rooms were clean and spacious. Hotel management Meher and Bob were friendly and alwyas tried to accomodate our need. They were also helpful providing directions and recomending sites of interest for us to visit. They were right on the money! <hl> Thanks guys!If in San Franciso, the Francisco Bay Inn is a good option and a very good value for your money ! <hl> | tripadvisor_review_16886 | 1 | 1 | tripadvisor |
Comfy beds | question: What is the quality of the bed?, context: We had a 2 room suite with a bath in between - nicely decorated and clean rooms, Pergo floors, whimsical decor. Very quiet at night, no AC but heat and fans. Comfy beds. Bathroom was dated (peeling re-coated sink, bit of plaster flaking in shower) but everything functioned. Best part - location, 580 Geary, walking distance to Financial District, Powell Cablecar terminal, Market Stret, Chinatown and Union Square. $200 a night for 4 adults and a teenager on a cot - can't beat it! | What is the quality of the bed? | Comfy beds . | We had a 2 room suite with a bath in between - nicely decorated and clean rooms, Pergo floors, whimsical decor. Very quiet at night, no AC but heat and fans. Comfy beds. Bathroom was dated (peeling re-coated sink, bit of plaster flaking in shower) but everything functioned. Best part - location, 580 Geary, walking distance to Financial District, Powell Cablecar terminal, Market Stret, Chinatown and Union Square. $200 a night for 4 adults and a teenager on a cot - can't beat it! | <hl> Comfy beds <hl> . | We had a 2 room suite with a bath in between - nicely decorated and clean rooms, Pergo floors, whimsical decor. Very quiet at night, no AC but heat and fans. <hl> Comfy beds <hl>. Bathroom was dated (peeling re-coated sink, bit of plaster flaking in shower) but everything functioned. Best part - location, 580 Geary, walking distance to Financial District, Powell Cablecar terminal, Market Stret, Chinatown and Union Square. $200 a night for 4 adults and a teenager on a cot - can't beat it! | We had a 2 room suite with a bath in between - nicely decorated and clean rooms, Pergo floors, whimsical decor. Very quiet at night, no AC but heat and fans. <hl> Comfy beds . <hl> Bathroom was dated (peeling re-coated sink, bit of plaster flaking in shower) but everything functioned. Best part - location, 580 Geary, walking distance to Financial District, Powell Cablecar terminal, Market Stret, Chinatown and Union Square. $200 a night for 4 adults and a teenager on a cot - can't beat it! | tripadvisor_review_13221 | 1 | 1 | tripadvisor |
The free parking was a huge plus | question: How is the parking?, context: We stayed at the Wharf Inn for 3 nights. The location is the best you can find on the wharf. The room was a little dated but very clean and comfortable. Our room was on the street side, so there was noise, but it was not different than the noises you get from any other city. The free parking was a huge plus. | How is the parking? | The free parking was a huge plus . | We stayed at the Wharf Inn for 3 nights. The location is the best you can find on the wharf. The room was a little dated but very clean and comfortable. Our room was on the street side, so there was noise, but it was not different than the noises you get from any other city. The free parking was a huge plus. | <hl> The free parking was a huge plus <hl> . | We stayed at the Wharf Inn for 3 nights. The location is the best you can find on the wharf. The room was a little dated but very clean and comfortable. Our room was on the street side, so there was noise, but it was not different than the noises you get from any other city. <hl> The free parking was a huge plus <hl>. | We stayed at the Wharf Inn for 3 nights. The location is the best you can find on the wharf. The room was a little dated but very clean and comfortable. Our room was on the street side, so there was noise, but it was not different than the noises you get from any other city. <hl> The free parking was a huge plus . <hl> | tripadvisor_review_15113 | 1 | 1 | tripadvisor |
The staff were lovely | question: How was the staff?, context: We stayed 5 nights at the start of October and loved this place. The location is perfect for seeing San Francisco. The complimentary breakfast is amazing. I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! The staff were lovely. Yes, the room was tiny, but we had expected that from other people's reviews and the fab location more than made up for this. The one criticism I have is that our bathroom (while clean) was in need of renovation and looked shabby. We never actually made it to any of the drinks receptions, although I think lots of other people did and this was a great feature.Generally the clientele was quite old. We are in our mid twenties and were one of only a handful of younger couples staying there, but as this really only meant that the place was lovely and peaceful! | How was the staff? | I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! The staff were lovely . | We stayed 5 nights at the start of October and loved this place. The location is perfect for seeing San Francisco. The complimentary breakfast is amazing. I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! The staff were lovely. Yes, the room was tiny, but we had expected that from other people's reviews and the fab location more than made up for this. The one criticism I have is that our bathroom (while clean) was in need of renovation and looked shabby. We never actually made it to any of the drinks receptions, although I think lots of other people did and this was a great feature.Generally the clientele was quite old. We are in our mid twenties and were one of only a handful of younger couples staying there, but as this really only meant that the place was lovely and peaceful! | I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! <hl> The staff were lovely <hl> . | We stayed 5 nights at the start of October and loved this place. The location is perfect for seeing San Francisco. The complimentary breakfast is amazing. I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! <hl> The staff were lovely <hl>. Yes, the room was tiny, but we had expected that from other people's reviews and the fab location more than made up for this. The one criticism I have is that our bathroom (while clean) was in need of renovation and looked shabby. We never actually made it to any of the drinks receptions, although I think lots of other people did and this was a great feature.Generally the clientele was quite old. We are in our mid twenties and were one of only a handful of younger couples staying there, but as this really only meant that the place was lovely and peaceful! | We stayed 5 nights at the start of October and loved this place. The location is perfect for seeing San Francisco. The complimentary breakfast is amazing. <hl> I recommend that you get down to breakfast before 8.30 though, if you dont want to be fighting for a table! The staff were lovely . <hl> Yes, the room was tiny, but we had expected that from other people's reviews and the fab location more than made up for this. The one criticism I have is that our bathroom (while clean) was in need of renovation and looked shabby. We never actually made it to any of the drinks receptions, although I think lots of other people did and this was a great feature. Generally the clientele was quite old. We are in our mid twenties and were one of only a handful of younger couples staying there, but as this really only meant that the place was lovely and peaceful! | tripadvisor_review_9699 | 2 | 2 | tripadvisor |
definitely enjoyed my time there, and it was a very pleasant experience overall | question: How is stay?, context: Briefly returning to my old workplace, I chose the Hotel Monaco b/c it was close to my destination and ranked well here at tripadvisor. Although I was skeptical of the surrounding neighborhood at first, I was not disappointed at all. People traveling for pleasure could easily hop in a cab to nearby Union Square, etc.The room was clean and had nice amenities (e.g. the Wega TV, mini stereo, cordless phone, and 4 poster bed). The bed was quite comfortable, and I did not notice any noise from other rooms or the floor above. The entire hotel's colorfully-themed wallpapers and decorations gave it a very youthful and lively feeling. Much better than your run of the mill, depressing mid-level hotels (check the hotel's website for photos). Staff was friendly, and the valet parking wasn't cheap but was convenient.Thanks go to the previous reviewers who instilled my confidence in picking Hotel Monaco. I definitely enjoyed my time there, and it was a very pleasant experience overall. While I would recommend it to other travelers, I did not pay for the room myself, so I can't say how much of a bargain it is. | How is stay? | I definitely enjoyed my time there, and it was a very pleasant experience overall . | Briefly returning to my old workplace, I chose the Hotel Monaco b/c it was close to my destination and ranked well here at tripadvisor. Although I was skeptical of the surrounding neighborhood at first, I was not disappointed at all. People traveling for pleasure could easily hop in a cab to nearby Union Square, etc.The room was clean and had nice amenities (e.g. the Wega TV, mini stereo, cordless phone, and 4 poster bed). The bed was quite comfortable, and I did not notice any noise from other rooms or the floor above. The entire hotel's colorfully-themed wallpapers and decorations gave it a very youthful and lively feeling. Much better than your run of the mill, depressing mid-level hotels (check the hotel's website for photos). Staff was friendly, and the valet parking wasn't cheap but was convenient.Thanks go to the previous reviewers who instilled my confidence in picking Hotel Monaco. I definitely enjoyed my time there, and it was a very pleasant experience overall. While I would recommend it to other travelers, I did not pay for the room myself, so I can't say how much of a bargain it is. | I <hl> definitely enjoyed my time there, and it was a very pleasant experience overall <hl> . | Briefly returning to my old workplace, I chose the Hotel Monaco b/c it was close to my destination and ranked well here at tripadvisor. Although I was skeptical of the surrounding neighborhood at first, I was not disappointed at all. People traveling for pleasure could easily hop in a cab to nearby Union Square, etc.The room was clean and had nice amenities (e.g. the Wega TV, mini stereo, cordless phone, and 4 poster bed). The bed was quite comfortable, and I did not notice any noise from other rooms or the floor above. The entire hotel's colorfully-themed wallpapers and decorations gave it a very youthful and lively feeling. Much better than your run of the mill, depressing mid-level hotels (check the hotel's website for photos). Staff was friendly, and the valet parking wasn't cheap but was convenient.Thanks go to the previous reviewers who instilled my confidence in picking Hotel Monaco. I <hl> definitely enjoyed my time there, and it was a very pleasant experience overall <hl>. While I would recommend it to other travelers, I did not pay for the room myself, so I can't say how much of a bargain it is. | Briefly returning to my old workplace, I chose the Hotel Monaco b/c it was close to my destination and ranked well here at tripadvisor. Although I was skeptical of the surrounding neighborhood at first, I was not disappointed at all. People traveling for pleasure could easily hop in a cab to nearby Union Square, etc. The room was clean and had nice amenities (e.g. the Wega TV, mini stereo, cordless phone, and 4 poster bed). The bed was quite comfortable, and I did not notice any noise from other rooms or the floor above. The entire hotel's colorfully-themed wallpapers and decorations gave it a very youthful and lively feeling. Much better than your run of the mill, depressing mid-level hotels (check the hotel's website for photos). Staff was friendly, and the valet parking wasn't cheap but was convenient. Thanks go to the previous reviewers who instilled my confidence in picking Hotel Monaco. <hl> I definitely enjoyed my time there, and it was a very pleasant experience overall . <hl> While I would recommend it to other travelers, I did not pay for the room myself, so I can't say how much of a bargain it is. | tripadvisor_review_1670 | 1 | 1 | tripadvisor |
bonus of free wine reception every evening | question: How about wine hour?, context: The first hotel of our trip to SW USA certainly set the standard. A great welcome after a long flight. Really friendly and helpful staff but we found the concierge service knowledge a bit patchy. The rooms are really nicely furnished and comfortable But the downside is the view ( or lack of it at the back) Definitely worth upgrading to bay view room. Excellent location On edge of Fisherman's wharf and with the cable car terminal a few steps away. Good bar and restaurant and bonus of free wine reception every evening. Would definitely recommend | How about wine hour? | Good bar and restaurant and bonus of free wine reception every evening . | The first hotel of our trip to SW USA certainly set the standard. A great welcome after a long flight. Really friendly and helpful staff but we found the concierge service knowledge a bit patchy. The rooms are really nicely furnished and comfortable But the downside is the view ( or lack of it at the back) Definitely worth upgrading to bay view room. Excellent location On edge of Fisherman's wharf and with the cable car terminal a few steps away. Good bar and restaurant and bonus of free wine reception every evening. Would definitely recommend | Good bar and restaurant and <hl> bonus of free wine reception every evening <hl> . | The first hotel of our trip to SW USA certainly set the standard. A great welcome after a long flight. Really friendly and helpful staff but we found the concierge service knowledge a bit patchy. The rooms are really nicely furnished and comfortable But the downside is the view ( or lack of it at the back) Definitely worth upgrading to bay view room. Excellent location On edge of Fisherman's wharf and with the cable car terminal a few steps away. Good bar and restaurant and <hl> bonus of free wine reception every evening <hl>. Would definitely recommend | The first hotel of our trip to SW USA certainly set the standard. A great welcome after a long flight. Really friendly and helpful staff but we found the concierge service knowledge a bit patchy. The rooms are really nicely furnished and comfortable But the downside is the view ( or lack of it at the back) Definitely worth upgrading to bay view room. Excellent location On edge of Fisherman's wharf and with the cable car terminal a few steps away. <hl> Good bar and restaurant and bonus of free wine reception every evening . <hl> Would definitely recommend | tripadvisor_review_1467 | 1 | 1 | tripadvisor |
Hugo the concierge was very knowledgeable | question: How is the concierge?, context: This hotel was in a great location to the Wharf and other sites in the city. Although the rooms are small it was very clean. Hugo the concierge was very knowledgeable, helpful and fun too. | How is the concierge? | Hugo the concierge was very knowledgeable , helpful and fun too. | This hotel was in a great location to the Wharf and other sites in the city. Although the rooms are small it was very clean. Hugo the concierge was very knowledgeable, helpful and fun too. | <hl> Hugo the concierge was very knowledgeable <hl> , helpful and fun too. | This hotel was in a great location to the Wharf and other sites in the city. Although the rooms are small it was very clean. <hl> Hugo the concierge was very knowledgeable <hl>, helpful and fun too. | This hotel was in a great location to the Wharf and other sites in the city. Although the rooms are small it was very clean. <hl> Hugo the concierge was very knowledgeable , helpful and fun too. <hl> | tripadvisor_review_5932 | 1 | 1 | tripadvisor |
the decor is ultra modern | question: How is the decor on the room?, context: Stayed for 2 nights at this hotel on a return visit to San Francisco. Valet parking on arrival (parking approx $40.00 per night only alternative was unsecure next door at $33.00). Staff very helpful and friendly. Room great, very clean and modern, huge flat screen TV, PS2, internet port etc. Bathroom quite small I thought considering size of room. We chose not to eat at the hotel so cannot report on food but lots of choice and very reasonable. Hotel is huge and the decor is ultra modern (horrible!) it's mainly white with turqouise and bright yellow accents (I felt like I had steppped into a beach hut!). Our room was white with yellow blinds with turqouise bedding, pink cushions and silver furniture. If you like modern and minimalism then you will like this, I hate it so it was a bit of a shock when I walked in. Overall though a very clean modern hotel with good facilities (has fire pits outside for you smokers). Location is fantastic only a block away (2 minutes walk) from Fishermans Wharf and the sightseeing tours (5 minutes from pier 39).10 out of 10 even if the decor was awful!! | How is the decor on the room? | Hotel is huge and the decor is ultra modern (horrible!) | Stayed for 2 nights at this hotel on a return visit to San Francisco. Valet parking on arrival (parking approx $40.00 per night only alternative was unsecure next door at $33.00). Staff very helpful and friendly. Room great, very clean and modern, huge flat screen TV, PS2, internet port etc. Bathroom quite small I thought considering size of room. We chose not to eat at the hotel so cannot report on food but lots of choice and very reasonable. Hotel is huge and the decor is ultra modern (horrible!) it's mainly white with turqouise and bright yellow accents (I felt like I had steppped into a beach hut!). Our room was white with yellow blinds with turqouise bedding, pink cushions and silver furniture. If you like modern and minimalism then you will like this, I hate it so it was a bit of a shock when I walked in. Overall though a very clean modern hotel with good facilities (has fire pits outside for you smokers). Location is fantastic only a block away (2 minutes walk) from Fishermans Wharf and the sightseeing tours (5 minutes from pier 39).10 out of 10 even if the decor was awful!! | Hotel is huge and <hl> the decor is ultra modern <hl> (horrible!) | Stayed for 2 nights at this hotel on a return visit to San Francisco. Valet parking on arrival (parking approx $40.00 per night only alternative was unsecure next door at $33.00). Staff very helpful and friendly. Room great, very clean and modern, huge flat screen TV, PS2, internet port etc. Bathroom quite small I thought considering size of room. We chose not to eat at the hotel so cannot report on food but lots of choice and very reasonable. Hotel is huge and <hl> the decor is ultra modern <hl> (horrible!) it's mainly white with turqouise and bright yellow accents (I felt like I had steppped into a beach hut!). Our room was white with yellow blinds with turqouise bedding, pink cushions and silver furniture. If you like modern and minimalism then you will like this, I hate it so it was a bit of a shock when I walked in. Overall though a very clean modern hotel with good facilities (has fire pits outside for you smokers). Location is fantastic only a block away (2 minutes walk) from Fishermans Wharf and the sightseeing tours (5 minutes from pier 39).10 out of 10 even if the decor was awful!! | Stayed for 2 nights at this hotel on a return visit to San Francisco. Valet parking on arrival (parking approx $40.00 per night only alternative was unsecure next door at $33.00). Staff very helpful and friendly. Room great, very clean and modern, huge flat screen TV, PS2, internet port etc. Bathroom quite small I thought considering size of room. We chose not to eat at the hotel so cannot report on food but lots of choice and very reasonable. <hl> Hotel is huge and the decor is ultra modern (horrible!) <hl> it's mainly white with turqouise and bright yellow accents (I felt like I had steppped into a beach hut!). Our room was white with yellow blinds with turqouise bedding, pink cushions and silver furniture. If you like modern and minimalism then you will like this, I hate it so it was a bit of a shock when I walked in. Overall though a very clean modern hotel with good facilities (has fire pits outside for you smokers). Location is fantastic only a block away (2 minutes walk) from Fishermans Wharf and the sightseeing tours (5 minutes from pier 39).10 out of 10 even if the decor was awful!! | tripadvisor_review_13042 | 1 | 1 | tripadvisor |
It is a great place | question: How is the place?, context: I have stayed at the Phoenix about 4-5 times over the past year. Each stay has been with my boyfriend for a romantic getaway. We are not impressed with "fancy" hotels- we like places with personality and unexpected qualities. and The location is at first intimidating, but is really harmless, We have discovered a few amazing restaurants within a 2 block radius of the Phoenix. It is a great place to stay for concerts, clubs, just relaxing. The pool is beautiful, the breakfast is great. The staff is always so nice and friendly, too. The rooms are quiet, clean, safe and really inviting. The price is great, too. I have had some great memories at the Phoenix. I will definitely stay again! | How is the place? | It is a great place to stay for concerts, clubs, just relaxing. | I have stayed at the Phoenix about 4-5 times over the past year. Each stay has been with my boyfriend for a romantic getaway. We are not impressed with "fancy" hotels- we like places with personality and unexpected qualities. and The location is at first intimidating, but is really harmless, We have discovered a few amazing restaurants within a 2 block radius of the Phoenix. It is a great place to stay for concerts, clubs, just relaxing. The pool is beautiful, the breakfast is great. The staff is always so nice and friendly, too. The rooms are quiet, clean, safe and really inviting. The price is great, too. I have had some great memories at the Phoenix. I will definitely stay again! | <hl> It is a great place <hl> to stay for concerts, clubs, just relaxing. | I have stayed at the Phoenix about 4-5 times over the past year. Each stay has been with my boyfriend for a romantic getaway. We are not impressed with "fancy" hotels- we like places with personality and unexpected qualities. and The location is at first intimidating, but is really harmless, We have discovered a few amazing restaurants within a 2 block radius of the Phoenix. <hl> It is a great place <hl> to stay for concerts, clubs, just relaxing. The pool is beautiful, the breakfast is great. The staff is always so nice and friendly, too. The rooms are quiet, clean, safe and really inviting. The price is great, too. I have had some great memories at the Phoenix. I will definitely stay again! | I have stayed at the Phoenix about 4-5 times over the past year. Each stay has been with my boyfriend for a romantic getaway. We are not impressed with "fancy" hotels- we like places with personality and unexpected qualities. and The location is at first intimidating, but is really harmless, We have discovered a few amazing restaurants within a 2 block radius of the Phoenix. <hl> It is a great place to stay for concerts, clubs, just relaxing. <hl> The pool is beautiful, the breakfast is great. The staff is always so nice and friendly, too. The rooms are quiet, clean, safe and really inviting. The price is great, too. I have had some great memories at the Phoenix. I will definitely stay again! | tripadvisor_review_5557 | 1 | 1 | tripadvisor |
conference | question: How is the coffee?, context: I was in San Francisco for a conference and had a lovely stay at the Chancellor. I am female and was travelling alone but felt perfectly safe in this hotel. The rooms are not plush but are tastefully decorated with proper duvets, TVs, little bowls of sweets etc. The bathrooms are tiny but very nice with good, hot showers. The free tea and coffee - and free wifi in the rooms - are nice touches. The best thing about this hotel is the location - right on Union Square. I didn't eat at the restaurant (it's worth queuing at the famous Dottie's true blue cafe round the corner for brunch!), so can't comment on that. | How is the coffee? | I was in San Francisco for a conference and had a lovely stay at the Chancellor. | I was in San Francisco for a conference and had a lovely stay at the Chancellor. I am female and was travelling alone but felt perfectly safe in this hotel. The rooms are not plush but are tastefully decorated with proper duvets, TVs, little bowls of sweets etc. The bathrooms are tiny but very nice with good, hot showers. The free tea and coffee - and free wifi in the rooms - are nice touches. The best thing about this hotel is the location - right on Union Square. I didn't eat at the restaurant (it's worth queuing at the famous Dottie's true blue cafe round the corner for brunch!), so can't comment on that. | I was in San Francisco for a <hl> conference <hl> and had a lovely stay at the Chancellor. | I was in San Francisco for a <hl> conference <hl> and had a lovely stay at the Chancellor. I am female and was travelling alone but felt perfectly safe in this hotel. The rooms are not plush but are tastefully decorated with proper duvets, TVs, little bowls of sweets etc. The bathrooms are tiny but very nice with good, hot showers. The free tea and coffee - and free wifi in the rooms - are nice touches. The best thing about this hotel is the location - right on Union Square. I didn't eat at the restaurant (it's worth queuing at the famous Dottie's true blue cafe round the corner for brunch!), so can't comment on that. | <hl> I was in San Francisco for a conference and had a lovely stay at the Chancellor. <hl> I am female and was travelling alone but felt perfectly safe in this hotel. The rooms are not plush but are tastefully decorated with proper duvets, TVs, little bowls of sweets etc. The bathrooms are tiny but very nice with good, hot showers. The free tea and coffee - and free wifi in the rooms - are nice touches. The best thing about this hotel is the location - right on Union Square. I didn't eat at the restaurant (it's worth queuing at the famous Dottie's true blue cafe round the corner for brunch!), so can't comment on that. | tripadvisor_review_1194 | 1 | 3 | tripadvisor |
While a beautiful property | question: How pretty is the hotel overall?, context: Expected more from this luxury hotel. Maybe because we booked a special rate through Expedia, we didn't seem to be treated as Starwood Gold members (which I am). Room had no tub, no coffee maker, no turn down service, no wine glasses...things you might expect in a luxury Starwood hotel. Beds was older and too soft and the pillows were too small and there were not enough of them. Beds were doubles, not queens. Service was neutral. Concierge were too busy with virtually no time to provide appropriate level of care and service (not their fault). Only one on shift at any one time. Hot Tub was closed for one of the days. While a beautiful property and a good location, it did not live up to my expectations. | How pretty is the hotel overall? | While a beautiful property and a good location, it did not live up to my expectations. | Expected more from this luxury hotel. Maybe because we booked a special rate through Expedia, we didn't seem to be treated as Starwood Gold members (which I am). Room had no tub, no coffee maker, no turn down service, no wine glasses...things you might expect in a luxury Starwood hotel. Beds was older and too soft and the pillows were too small and there were not enough of them. Beds were doubles, not queens. Service was neutral. Concierge were too busy with virtually no time to provide appropriate level of care and service (not their fault). Only one on shift at any one time. Hot Tub was closed for one of the days. While a beautiful property and a good location, it did not live up to my expectations. | <hl> While a beautiful property <hl> and a good location, it did not live up to my expectations. | Expected more from this luxury hotel. Maybe because we booked a special rate through Expedia, we didn't seem to be treated as Starwood Gold members (which I am). Room had no tub, no coffee maker, no turn down service, no wine glasses...things you might expect in a luxury Starwood hotel. Beds was older and too soft and the pillows were too small and there were not enough of them. Beds were doubles, not queens. Service was neutral. Concierge were too busy with virtually no time to provide appropriate level of care and service (not their fault). Only one on shift at any one time. Hot Tub was closed for one of the days. <hl> While a beautiful property <hl> and a good location, it did not live up to my expectations. | Expected more from this luxury hotel. Maybe because we booked a special rate through Expedia, we didn't seem to be treated as Starwood Gold members (which I am). Room had no tub, no coffee maker, no turn down service, no wine glasses...things you might expect in a luxury Starwood hotel. Beds was older and too soft and the pillows were too small and there were not enough of them. Beds were doubles, not queens. Service was neutral. Concierge were too busy with virtually no time to provide appropriate level of care and service (not their fault). Only one on shift at any one time. Hot Tub was closed for one of the days. <hl> While a beautiful property and a good location, it did not live up to my expectations. <hl> | tripadvisor_review_7430 | 1 | 1 | tripadvisor |
The bar is really nice | question: Is this bar excellent?, context: Upon arrival at 8 pm the confirmed type of rooms was not available. The lady at the receiption promissed to move us the next day around noon. At 1 pm the promissed rooms were "about to be ready", at 2 pm "only the mini bars have to be checked and you can switch rooms" and at 2:30pm "Sorry, the rooms were given to other guests by mistake". 3:00 pm: "You can move in 30 minutes". 4:00pm: "You can move every second". 4:30 pm "Ooops". Finally at 5 pm we received much bigger rooms than originally booked: Super huge suites!Same with some other services - It is like the left hand does not know what the right hand is doing: If you have your laundry picked up for cleaning service, they will return your laundry the same day, but not give you a new laundry bag. No big deal if they wouldn't charge you 35 bucks for the missing laundry upon departure. Or the mini bar: When you arrive, everything is great. You drink a bottle of wine the first night, they will remove the used wine glasses the next morning, but never give you new glasses. About the bar area: The bar is really nice and fun and fully packed with young local people on the weekends. All seats are "reserved", but there is no way you can reserve a seat in advance (even for hotel guests), unless you order a bottle of Vodka or better for 140 USD.They offer you seating in the lobby, which is very windy, if not stormy. Whenever someone opens the the main door of the hotel a tremendous wind blows right into the lobby.Besides all these little hicups, the Clift is a fancy and nicely designed hotel for a reasonable price. The rooms are clean, designed by Starck and Schrager and the staff tries to be helpful. If you want better services you may want to chose the Ritz Carlton or Mandarin Oriental, where you pay about 50% more.Not recommended for families: The restaurant does not have any kids menu!Try to get a room to the back: The street in front of the hotel is very noisy!!! | Is this bar excellent? | About the bar area: The bar is really nice and fun and fully packed with young local people on the weekends. | Upon arrival at 8 pm the confirmed type of rooms was not available. The lady at the receiption promissed to move us the next day around noon. At 1 pm the promissed rooms were "about to be ready", at 2 pm "only the mini bars have to be checked and you can switch rooms" and at 2:30pm "Sorry, the rooms were given to other guests by mistake". 3:00 pm: "You can move in 30 minutes". 4:00pm: "You can move every second". 4:30 pm "Ooops". Finally at 5 pm we received much bigger rooms than originally booked: Super huge suites!Same with some other services - It is like the left hand does not know what the right hand is doing: If you have your laundry picked up for cleaning service, they will return your laundry the same day, but not give you a new laundry bag. No big deal if they wouldn't charge you 35 bucks for the missing laundry upon departure. Or the mini bar: When you arrive, everything is great. You drink a bottle of wine the first night, they will remove the used wine glasses the next morning, but never give you new glasses. About the bar area: The bar is really nice and fun and fully packed with young local people on the weekends. All seats are "reserved", but there is no way you can reserve a seat in advance (even for hotel guests), unless you order a bottle of Vodka or better for 140 USD.They offer you seating in the lobby, which is very windy, if not stormy. Whenever someone opens the the main door of the hotel a tremendous wind blows right into the lobby.Besides all these little hicups, the Clift is a fancy and nicely designed hotel for a reasonable price. The rooms are clean, designed by Starck and Schrager and the staff tries to be helpful. If you want better services you may want to chose the Ritz Carlton or Mandarin Oriental, where you pay about 50% more.Not recommended for families: The restaurant does not have any kids menu!Try to get a room to the back: The street in front of the hotel is very noisy!!! | About the bar area: <hl> The bar is really nice <hl> and fun and fully packed with young local people on the weekends. | Upon arrival at 8 pm the confirmed type of rooms was not available. The lady at the receiption promissed to move us the next day around noon. At 1 pm the promissed rooms were "about to be ready", at 2 pm "only the mini bars have to be checked and you can switch rooms" and at 2:30pm "Sorry, the rooms were given to other guests by mistake". 3:00 pm: "You can move in 30 minutes". 4:00pm: "You can move every second". 4:30 pm "Ooops". Finally at 5 pm we received much bigger rooms than originally booked: Super huge suites!Same with some other services - It is like the left hand does not know what the right hand is doing: If you have your laundry picked up for cleaning service, they will return your laundry the same day, but not give you a new laundry bag. No big deal if they wouldn't charge you 35 bucks for the missing laundry upon departure. Or the mini bar: When you arrive, everything is great. You drink a bottle of wine the first night, they will remove the used wine glasses the next morning, but never give you new glasses. About the bar area: <hl> The bar is really nice <hl> and fun and fully packed with young local people on the weekends. All seats are "reserved", but there is no way you can reserve a seat in advance (even for hotel guests), unless you order a bottle of Vodka or better for 140 USD.They offer you seating in the lobby, which is very windy, if not stormy. Whenever someone opens the the main door of the hotel a tremendous wind blows right into the lobby.Besides all these little hicups, the Clift is a fancy and nicely designed hotel for a reasonable price. The rooms are clean, designed by Starck and Schrager and the staff tries to be helpful. If you want better services you may want to chose the Ritz Carlton or Mandarin Oriental, where you pay about 50% more.Not recommended for families: The restaurant does not have any kids menu!Try to get a room to the back: The street in front of the hotel is very noisy!!! | Upon arrival at 8 pm the confirmed type of rooms was not available. The lady at the receiption promissed to move us the next day around noon. At 1 pm the promissed rooms were "about to be ready", at 2 pm "only the mini bars have to be checked and you can switch rooms" and at 2:30pm "Sorry, the rooms were given to other guests by mistake". 3:00 pm: "You can move in 30 minutes". 4:00pm: "You can move every second". 4:30 pm "Ooops". Finally at 5 pm we received much bigger rooms than originally booked: Super huge suites!Same with some other services - It is like the left hand does not know what the right hand is doing: If you have your laundry picked up for cleaning service, they will return your laundry the same day, but not give you a new laundry bag. No big deal if they wouldn't charge you 35 bucks for the missing laundry upon departure. Or the mini bar: When you arrive, everything is great. You drink a bottle of wine the first night, they will remove the used wine glasses the next morning, but never give you new glasses. <hl> About the bar area: The bar is really nice and fun and fully packed with young local people on the weekends. <hl> All seats are "reserved", but there is no way you can reserve a seat in advance (even for hotel guests), unless you order a bottle of Vodka or better for 140 USD.They offer you seating in the lobby, which is very windy, if not stormy. Whenever someone opens the the main door of the hotel a tremendous wind blows right into the lobby. Besides all these little hicups, the Clift is a fancy and nicely designed hotel for a reasonable price. The rooms are clean, designed by Starck and Schrager and the staff tries to be helpful. If you want better services you may want to chose the Ritz Carlton or Mandarin Oriental, where you pay about 50% more. Not recommended for families: The restaurant does not have any kids menu!Try to get a room to the back: The street in front of the hotel is very noisy!!! | tripadvisor_review_13665 | 2 | 2 | tripadvisor |
The hotel is nicely kept and clean | question: How is the hotel like?, context: I have stayed at this property several times on business trips when I had a limited budget. Since I am working, I do not spend too much time in the room. Every visit, I have found the staff to be very friendly and helpful. If you take the right exit from BART, the Hotel entrance is just steps from the station exit. It is also a few blocks from Davies Hall, where the Symphony plays. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. So, take BART or the ample public transit. The hotel is nicely kept and clean. The building has some interesting architectural details. Still, it is an old and somewhat tired property and some of the remodeling is not the best. Same for the fitness center -- the room and equipment are older, but meet my needs. The food is good, but overpriced. If you are bothered by traffic notice, ask for a quiet room in back. The rooms in front overlook Market, which is a busy street. The staff, the price and the BART station make the difference for me. | How is the hotel like? | The hotel is nicely kept and clean . | I have stayed at this property several times on business trips when I had a limited budget. Since I am working, I do not spend too much time in the room. Every visit, I have found the staff to be very friendly and helpful. If you take the right exit from BART, the Hotel entrance is just steps from the station exit. It is also a few blocks from Davies Hall, where the Symphony plays. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. So, take BART or the ample public transit. The hotel is nicely kept and clean. The building has some interesting architectural details. Still, it is an old and somewhat tired property and some of the remodeling is not the best. Same for the fitness center -- the room and equipment are older, but meet my needs. The food is good, but overpriced. If you are bothered by traffic notice, ask for a quiet room in back. The rooms in front overlook Market, which is a busy street. The staff, the price and the BART station make the difference for me. | <hl> The hotel is nicely kept and clean <hl> . | I have stayed at this property several times on business trips when I had a limited budget. Since I am working, I do not spend too much time in the room. Every visit, I have found the staff to be very friendly and helpful. If you take the right exit from BART, the Hotel entrance is just steps from the station exit. It is also a few blocks from Davies Hall, where the Symphony plays. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. So, take BART or the ample public transit. <hl> The hotel is nicely kept and clean <hl>. The building has some interesting architectural details. Still, it is an old and somewhat tired property and some of the remodeling is not the best. Same for the fitness center -- the room and equipment are older, but meet my needs. The food is good, but overpriced. If you are bothered by traffic notice, ask for a quiet room in back. The rooms in front overlook Market, which is a busy street. The staff, the price and the BART station make the difference for me. | I have stayed at this property several times on business trips when I had a limited budget. Since I am working, I do not spend too much time in the room. Every visit, I have found the staff to be very friendly and helpful. If you take the right exit from BART, the Hotel entrance is just steps from the station exit. It is also a few blocks from Davies Hall, where the Symphony plays. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. So, take BART or the ample public transit. <hl> The hotel is nicely kept and clean . <hl> The building has some interesting architectural details. Still, it is an old and somewhat tired property and some of the remodeling is not the best. Same for the fitness center -- the room and equipment are older, but meet my needs. The food is good, but overpriced. If you are bothered by traffic notice, ask for a quiet room in back. The rooms in front overlook Market, which is a busy street. The staff, the price and the BART station make the difference for me. | tripadvisor_review_15926 | 1 | 1 | tripadvisor |
The service and concierge were exceptional and went out of their | question: How is the service?, context: I have used trip advisor for several trips now and I have not been disappointed. I have found that you are the best source to find a hotel. My family and I were traveling to Yosemite and decided to stay three days in San Francisco. It was a hard decision to make but after reading your reviews decided on the Pan Pacific in San Francisco. What a wonderful decision. The hotel' s location is great -- it is within walking distance of many many stores/shopping. It is a short distance (5 minute walk) to the cable cars, Chinatown (walking distance a little longer), if you are renting from Hertz I believe they will do that for you (at least I know they will return the car for a $5 fee), and many other restaurants for breakfast, lunch and dinner. They are also close to several drug stores and mini markets. The hotel is beautiful inside and the rooms were roomy for 2 adults and 2 children with 5 pieces of luggage. The service and concierge were exceptional and went out of their way to do extra things for us. I cannot say enough about this place and the people who are working there. After going to Yosemite and several others places we needed to return to San Francisco for our return flight home and wanted to stayed again at the Pan Pacific which we did. The concierge printed our boarding passes for our airline and even arranged for a cab to be downstairs at a certain time to take us to the airport. This hotel even offers free car service during certain times of the day and several times instead of a cab they offered us the car for our own use. We loved this hotel and its location and would definitely stay here again. Finally, although a little more in price I was able to go on the Pan Pacific web site and get an internet special for several nights. Even if you pay a little more for this hotel -- you get what you pay for! | How is the service? | The service and concierge were exceptional and went out of their way to do extra things for us. | I have used trip advisor for several trips now and I have not been disappointed. I have found that you are the best source to find a hotel. My family and I were traveling to Yosemite and decided to stay three days in San Francisco. It was a hard decision to make but after reading your reviews decided on the Pan Pacific in San Francisco. What a wonderful decision. The hotel' s location is great -- it is within walking distance of many many stores/shopping. It is a short distance (5 minute walk) to the cable cars, Chinatown (walking distance a little longer), if you are renting from Hertz I believe they will do that for you (at least I know they will return the car for a $5 fee), and many other restaurants for breakfast, lunch and dinner. They are also close to several drug stores and mini markets. The hotel is beautiful inside and the rooms were roomy for 2 adults and 2 children with 5 pieces of luggage. The service and concierge were exceptional and went out of their way to do extra things for us. I cannot say enough about this place and the people who are working there. After going to Yosemite and several others places we needed to return to San Francisco for our return flight home and wanted to stayed again at the Pan Pacific which we did. The concierge printed our boarding passes for our airline and even arranged for a cab to be downstairs at a certain time to take us to the airport. This hotel even offers free car service during certain times of the day and several times instead of a cab they offered us the car for our own use. We loved this hotel and its location and would definitely stay here again. Finally, although a little more in price I was able to go on the Pan Pacific web site and get an internet special for several nights. Even if you pay a little more for this hotel -- you get what you pay for! | <hl> The service and concierge were exceptional and went out of their <hl> way to do extra things for us. | I have used trip advisor for several trips now and I have not been disappointed. I have found that you are the best source to find a hotel. My family and I were traveling to Yosemite and decided to stay three days in San Francisco. It was a hard decision to make but after reading your reviews decided on the Pan Pacific in San Francisco. What a wonderful decision. The hotel' s location is great -- it is within walking distance of many many stores/shopping. It is a short distance (5 minute walk) to the cable cars, Chinatown (walking distance a little longer), if you are renting from Hertz I believe they will do that for you (at least I know they will return the car for a $5 fee), and many other restaurants for breakfast, lunch and dinner. They are also close to several drug stores and mini markets. The hotel is beautiful inside and the rooms were roomy for 2 adults and 2 children with 5 pieces of luggage. <hl> The service and concierge were exceptional and went out of their <hl> way to do extra things for us. I cannot say enough about this place and the people who are working there. After going to Yosemite and several others places we needed to return to San Francisco for our return flight home and wanted to stayed again at the Pan Pacific which we did. The concierge printed our boarding passes for our airline and even arranged for a cab to be downstairs at a certain time to take us to the airport. This hotel even offers free car service during certain times of the day and several times instead of a cab they offered us the car for our own use. We loved this hotel and its location and would definitely stay here again. Finally, although a little more in price I was able to go on the Pan Pacific web site and get an internet special for several nights. Even if you pay a little more for this hotel -- you get what you pay for! | I have used trip advisor for several trips now and I have not been disappointed. I have found that you are the best source to find a hotel. My family and I were traveling to Yosemite and decided to stay three days in San Francisco. It was a hard decision to make but after reading your reviews decided on the Pan Pacific in San Francisco. What a wonderful decision. The hotel' s location is great -- it is within walking distance of many many stores/shopping. It is a short distance (5 minute walk) to the cable cars, Chinatown (walking distance a little longer), if you are renting from Hertz I believe they will do that for you (at least I know they will return the car for a $5 fee), and many other restaurants for breakfast, lunch and dinner. They are also close to several drug stores and mini markets. The hotel is beautiful inside and the rooms were roomy for 2 adults and 2 children with 5 pieces of luggage. <hl> The service and concierge were exceptional and went out of their way to do extra things for us. <hl> I cannot say enough about this place and the people who are working there. After going to Yosemite and several others places we needed to return to San Francisco for our return flight home and wanted to stayed again at the Pan Pacific which we did. The concierge printed our boarding passes for our airline and even arranged for a cab to be downstairs at a certain time to take us to the airport. This hotel even offers free car service during certain times of the day and several times instead of a cab they offered us the car for our own use. We loved this hotel and its location and would definitely stay here again. Finally, although a little more in price I was able to go on the Pan Pacific web site and get an internet special for several nights. Even if you pay a little more for this hotel -- you get what you pay for! | tripadvisor_review_9071 | 1 | 1 | tripadvisor |
Staff very helpful | question: How do you rate the staff?, context: Stayed at the Chancellor recently for 3 nights. What a find. Can't beat the location. Staff very helpful and the suite we had on the 14th floor was great with 2 bathrooms and a great view. Our room wasn't ready when we arrived so we went down Powell for a cafe lunch. We're pretty low maintenance hotel guests as we prefer to do our own research on sightseeing, restaurants, etc but everyone at the hotel was pleasant from Alice in housekeeping to Matthew who helped us with luggage at check in . For a hotel that's been around since 1914, the Chancellor has been kept in good condition and has a comfortable, quality feel to it. Don't know what the other reviewer meant by thin walls, but we didn't hear a peep from any other guest. Rooms are updated as well with flat screen TVs and free wireless internet. Can't wait to return! | How do you rate the staff? | Staff very helpful and the suite we had on the 14th floor was great with 2 bathrooms and a great view. | Stayed at the Chancellor recently for 3 nights. What a find. Can't beat the location. Staff very helpful and the suite we had on the 14th floor was great with 2 bathrooms and a great view. Our room wasn't ready when we arrived so we went down Powell for a cafe lunch. We're pretty low maintenance hotel guests as we prefer to do our own research on sightseeing, restaurants, etc but everyone at the hotel was pleasant from Alice in housekeeping to Matthew who helped us with luggage at check in . For a hotel that's been around since 1914, the Chancellor has been kept in good condition and has a comfortable, quality feel to it. Don't know what the other reviewer meant by thin walls, but we didn't hear a peep from any other guest. Rooms are updated as well with flat screen TVs and free wireless internet. Can't wait to return! | <hl> Staff very helpful <hl> and the suite we had on the 14th floor was great with 2 bathrooms and a great view. | Stayed at the Chancellor recently for 3 nights. What a find. Can't beat the location. <hl> Staff very helpful <hl> and the suite we had on the 14th floor was great with 2 bathrooms and a great view. Our room wasn't ready when we arrived so we went down Powell for a cafe lunch. We're pretty low maintenance hotel guests as we prefer to do our own research on sightseeing, restaurants, etc but everyone at the hotel was pleasant from Alice in housekeeping to Matthew who helped us with luggage at check in . For a hotel that's been around since 1914, the Chancellor has been kept in good condition and has a comfortable, quality feel to it. Don't know what the other reviewer meant by thin walls, but we didn't hear a peep from any other guest. Rooms are updated as well with flat screen TVs and free wireless internet. Can't wait to return! | Stayed at the Chancellor recently for 3 nights. What a find. Can't beat the location. <hl> Staff very helpful and the suite we had on the 14th floor was great with 2 bathrooms and a great view. <hl> Our room wasn't ready when we arrived so we went down Powell for a cafe lunch. We're pretty low maintenance hotel guests as we prefer to do our own research on sightseeing, restaurants, etc but everyone at the hotel was pleasant from Alice in housekeeping to Matthew who helped us with luggage at check in . For a hotel that's been around since 1914, the Chancellor has been kept in good condition and has a comfortable, quality feel to it. Don't know what the other reviewer meant by thin walls, but we didn't hear a peep from any other guest. Rooms are updated as well with flat screen TVs and free wireless internet. Can't wait to return! | tripadvisor_review_1093 | 1 | 1 | tripadvisor |
Service was impeccable and reliable | question: How is the service?, context: We moved here after an awful experience at Hotel Monaco and were grateful to get in for the three nights we stayed. The hotel is located in the middle of SF on Market St, which was very central for all of the sights and good restaurants. I'm sure there are other more trendy areas of SF to stay, but this was ideal for getting to all the places we wanted to. Service was impeccable and reliable - all our requests were accomodated and we were shown a couple of different rooms on check-in. We found Market Street typical of SF - quite noisy - and it was nice to be 10 stories or so up - good view and relatively quiet. Rooms are not the most impressive of the FS I have stayed at but decent size and very acceptable. Public areas nice and bar okay but nothing special compared to other FS. Concierge hugely helpful and everything felt relaxed - what you pay for with FS. I'm sure there are plusher and more trendy hotels in SF - and possibly better value. But there are certaintly far worse in our experience and the FS did everything it says on the tin. You simply don't have to worry about poor room, poor location, poor service or stress. Solid but expensive - but you won't go far wrong. | How is the service? | Service was impeccable and reliable - all our requests were accomodated and we were shown a couple of different rooms on check-in. | We moved here after an awful experience at Hotel Monaco and were grateful to get in for the three nights we stayed. The hotel is located in the middle of SF on Market St, which was very central for all of the sights and good restaurants. I'm sure there are other more trendy areas of SF to stay, but this was ideal for getting to all the places we wanted to. Service was impeccable and reliable - all our requests were accomodated and we were shown a couple of different rooms on check-in. We found Market Street typical of SF - quite noisy - and it was nice to be 10 stories or so up - good view and relatively quiet. Rooms are not the most impressive of the FS I have stayed at but decent size and very acceptable. Public areas nice and bar okay but nothing special compared to other FS. Concierge hugely helpful and everything felt relaxed - what you pay for with FS. I'm sure there are plusher and more trendy hotels in SF - and possibly better value. But there are certaintly far worse in our experience and the FS did everything it says on the tin. You simply don't have to worry about poor room, poor location, poor service or stress. Solid but expensive - but you won't go far wrong. | <hl> Service was impeccable and reliable <hl> - all our requests were accomodated and we were shown a couple of different rooms on check-in. | We moved here after an awful experience at Hotel Monaco and were grateful to get in for the three nights we stayed. The hotel is located in the middle of SF on Market St, which was very central for all of the sights and good restaurants. I'm sure there are other more trendy areas of SF to stay, but this was ideal for getting to all the places we wanted to. <hl> Service was impeccable and reliable <hl> - all our requests were accomodated and we were shown a couple of different rooms on check-in. We found Market Street typical of SF - quite noisy - and it was nice to be 10 stories or so up - good view and relatively quiet. Rooms are not the most impressive of the FS I have stayed at but decent size and very acceptable. Public areas nice and bar okay but nothing special compared to other FS. Concierge hugely helpful and everything felt relaxed - what you pay for with FS. I'm sure there are plusher and more trendy hotels in SF - and possibly better value. But there are certaintly far worse in our experience and the FS did everything it says on the tin. You simply don't have to worry about poor room, poor location, poor service or stress. Solid but expensive - but you won't go far wrong. | We moved here after an awful experience at Hotel Monaco and were grateful to get in for the three nights we stayed. The hotel is located in the middle of SF on Market St, which was very central for all of the sights and good restaurants. I'm sure there are other more trendy areas of SF to stay, but this was ideal for getting to all the places we wanted to. <hl> Service was impeccable and reliable - all our requests were accomodated and we were shown a couple of different rooms on check-in. <hl> We found Market Street typical of SF - quite noisy - and it was nice to be 10 stories or so up - good view and relatively quiet. Rooms are not the most impressive of the FS I have stayed at but decent size and very acceptable. Public areas nice and bar okay but nothing special compared to other FS. Concierge hugely helpful and everything felt relaxed - what you pay for with FS. I'm sure there are plusher and more trendy hotels in SF - and possibly better value. But there are certaintly far worse in our experience and the FS did everything it says on the tin. You simply don't have to worry about poor room, poor location, poor service or stress. Solid but expensive - but you won't go far wrong. | tripadvisor_review_4461 | 1 | 1 | tripadvisor |
This is the worst hotel I have stayed in | question: How was the experience?, context: This is the worst hotel I have stayed in. I have enjoyed Schrager hotels in NYC and London, but the Clift SF completely fell short of my expectations. The lobby and interior was hip, but the staff needs training in hotel management and good manners. The staff provided nothing but bad service to the point that I cut my stay short. This hotel attracts an obnoxious 20-something crowd looking for a drama/nighmare scene. I love hip hotels, but in a city that has so many great hotels, do yourself a favor and stay someplace else. | How was the experience? | This is the worst hotel I have stayed in . | This is the worst hotel I have stayed in. I have enjoyed Schrager hotels in NYC and London, but the Clift SF completely fell short of my expectations. The lobby and interior was hip, but the staff needs training in hotel management and good manners. The staff provided nothing but bad service to the point that I cut my stay short. This hotel attracts an obnoxious 20-something crowd looking for a drama/nighmare scene. I love hip hotels, but in a city that has so many great hotels, do yourself a favor and stay someplace else. | <hl> This is the worst hotel I have stayed in <hl> . | <hl> This is the worst hotel I have stayed in <hl>. I have enjoyed Schrager hotels in NYC and London, but the Clift SF completely fell short of my expectations. The lobby and interior was hip, but the staff needs training in hotel management and good manners. The staff provided nothing but bad service to the point that I cut my stay short. This hotel attracts an obnoxious 20-something crowd looking for a drama/nighmare scene. I love hip hotels, but in a city that has so many great hotels, do yourself a favor and stay someplace else. | <hl> This is the worst hotel I have stayed in . <hl> I have enjoyed Schrager hotels in NYC and London, but the Clift SF completely fell short of my expectations. The lobby and interior was hip, but the staff needs training in hotel management and good manners. The staff provided nothing but bad service to the point that I cut my stay short. This hotel attracts an obnoxious 20-something crowd looking for a drama/nighmare scene. I love hip hotels, but in a city that has so many great hotels, do yourself a favor and stay someplace else. | tripadvisor_review_13725 | 1 | 2 | tripadvisor |
I love the hotel overall | question: How is the hotel?, context: I have been traveling to San Francisco extensively over the past two years, and always try to book the JW. I love the hotel overall, from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. The room layout and decor are so different than the 'standard' hotels that I am always pleasantly surprised when I check in.The recent renovations to the lobby area seem to be following the recent Marriott trend towards "sleek and trendy" that I've noticed in other Marriott properties. However,it doesn't work 100% for me here..sometimes feel that I'm not young or hip enough to hang out in the bar area..but I do anyway ;-). I have only eaten in the restaurant a couple of times since the re-do, and the food is very good, but pricey. And while the rooms are frequently less expensive than other area Marriotts during the work week, to be honest I would have trouble swinging more than a night or two if my company wasn't picking up the tab. Then again, this is San Francisco..and a great location to boot. A block from Union Square and theaters. Highly recommended. | How is the hotel? | I love the hotel overall , from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. | I have been traveling to San Francisco extensively over the past two years, and always try to book the JW. I love the hotel overall, from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. The room layout and decor are so different than the 'standard' hotels that I am always pleasantly surprised when I check in.The recent renovations to the lobby area seem to be following the recent Marriott trend towards "sleek and trendy" that I've noticed in other Marriott properties. However,it doesn't work 100% for me here..sometimes feel that I'm not young or hip enough to hang out in the bar area..but I do anyway ;-). I have only eaten in the restaurant a couple of times since the re-do, and the food is very good, but pricey. And while the rooms are frequently less expensive than other area Marriotts during the work week, to be honest I would have trouble swinging more than a night or two if my company wasn't picking up the tab. Then again, this is San Francisco..and a great location to boot. A block from Union Square and theaters. Highly recommended. | <hl> I love the hotel overall <hl> , from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. | I have been traveling to San Francisco extensively over the past two years, and always try to book the JW. <hl> I love the hotel overall <hl>, from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. The room layout and decor are so different than the 'standard' hotels that I am always pleasantly surprised when I check in.The recent renovations to the lobby area seem to be following the recent Marriott trend towards "sleek and trendy" that I've noticed in other Marriott properties. However,it doesn't work 100% for me here..sometimes feel that I'm not young or hip enough to hang out in the bar area..but I do anyway ;-). I have only eaten in the restaurant a couple of times since the re-do, and the food is very good, but pricey. And while the rooms are frequently less expensive than other area Marriotts during the work week, to be honest I would have trouble swinging more than a night or two if my company wasn't picking up the tab. Then again, this is San Francisco..and a great location to boot. A block from Union Square and theaters. Highly recommended. | I have been traveling to San Francisco extensively over the past two years, and always try to book the JW. <hl> I love the hotel overall , from the large, beautifully furnished and decorated rooms, to the helpful and friendly staff. <hl> The room layout and decor are so different than the 'standard' hotels that I am always pleasantly surprised when I check in. The recent renovations to the lobby area seem to be following the recent Marriott trend towards "sleek and trendy" that I've noticed in other Marriott properties. However,it doesn't work 100% for me here..sometimes feel that I'm not young or hip enough to hang out in the bar area.. but I do anyway ;-). I have only eaten in the restaurant a couple of times since the re-do, and the food is very good, but pricey. And while the rooms are frequently less expensive than other area Marriotts during the work week, to be honest I would have trouble swinging more than a night or two if my company wasn't picking up the tab. Then again, this is San Francisco..and a great location to boot. A block from Union Square and theaters. Highly recommended. | tripadvisor_review_8942 | 1 | 1 | tripadvisor |
This area was a very safe area | question: How would you rate the area where the hotel is situated?, context: Nob Hill Motor Inn was a great place to base ourselves in San Francisco. It is close to the cablecars (sometimes hard to get on because they are full).,and the staff were full of information and directions. They even helped us to get us to a doctor when our daughter fell ill. This area was a very safe area and few homeless were seen. We even went to the cinema around the corner in our 4 days visiting. There were a few restaurants around that were very good and a handy convenience store on the corner. No washing facilities was a drawback when traveling with kids. The rooms were large for the 4 of us. Even room to sit at a table and chair and also a sofa to sit on instead of the bed. We liked this motel and thought the price was great for San Fran and parking was free. Would recommend this hotel for families. | How would you rate the area where the hotel is situated? | This area was a very safe area and few homeless were seen. | Nob Hill Motor Inn was a great place to base ourselves in San Francisco. It is close to the cablecars (sometimes hard to get on because they are full).,and the staff were full of information and directions. They even helped us to get us to a doctor when our daughter fell ill. This area was a very safe area and few homeless were seen. We even went to the cinema around the corner in our 4 days visiting. There were a few restaurants around that were very good and a handy convenience store on the corner. No washing facilities was a drawback when traveling with kids. The rooms were large for the 4 of us. Even room to sit at a table and chair and also a sofa to sit on instead of the bed. We liked this motel and thought the price was great for San Fran and parking was free. Would recommend this hotel for families. | <hl> This area was a very safe area <hl> and few homeless were seen. | Nob Hill Motor Inn was a great place to base ourselves in San Francisco. It is close to the cablecars (sometimes hard to get on because they are full).,and the staff were full of information and directions. They even helped us to get us to a doctor when our daughter fell ill. <hl> This area was a very safe area <hl> and few homeless were seen. We even went to the cinema around the corner in our 4 days visiting. There were a few restaurants around that were very good and a handy convenience store on the corner. No washing facilities was a drawback when traveling with kids. The rooms were large for the 4 of us. Even room to sit at a table and chair and also a sofa to sit on instead of the bed. We liked this motel and thought the price was great for San Fran and parking was free. Would recommend this hotel for families. | Nob Hill Motor Inn was a great place to base ourselves in San Francisco. It is close to the cablecars (sometimes hard to get on because they are full).,and the staff were full of information and directions. They even helped us to get us to a doctor when our daughter fell ill. <hl> This area was a very safe area and few homeless were seen. <hl> We even went to the cinema around the corner in our 4 days visiting. There were a few restaurants around that were very good and a handy convenience store on the corner. No washing facilities was a drawback when traveling with kids. The rooms were large for the 4 of us. Even room to sit at a table and chair and also a sofa to sit on instead of the bed. We liked this motel and thought the price was great for San Fran and parking was free. Would recommend this hotel for families. | tripadvisor_review_9214 | 2 | 2 | tripadvisor |
The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant | question: How would you rate the staff of the hotel?, context: What a great little hotel. I found it on the internet and was amazed I could find a decent hotel at the price I paid, and decided to go with it because of good reviews. I was not disappointed. I love the high design, especially the littte touches like different and beautifully colored toiletries in the bathroom and cobalt carpeting in the room. The room was a decent size, similar to what I would expect in a European hotel, and the bed was very comfortable. I liked having internet access in the lounge on my floor and the coffee that was always available was top notch. The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant. I was simply told that they did not know of any of the type; they did not offer to look any further. I imagine the queen size rooms on Geary St. would be very noisy because of activity on the street itself. I was given a room on the alleyway and it was just what I needed. My only complaint is the same as has already been mentioned - it is an old building and the floors are creaky. I could hear the people above me walking around.All in all, I would very much recommend this hotel, expecially at the price I had. The location is the best, a block from Union Square and the cable cars, near BART and Market St. There are restaurants all around, including a Starbucks attached to the hotel. | How would you rate the staff of the hotel? | The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant . | What a great little hotel. I found it on the internet and was amazed I could find a decent hotel at the price I paid, and decided to go with it because of good reviews. I was not disappointed. I love the high design, especially the littte touches like different and beautifully colored toiletries in the bathroom and cobalt carpeting in the room. The room was a decent size, similar to what I would expect in a European hotel, and the bed was very comfortable. I liked having internet access in the lounge on my floor and the coffee that was always available was top notch. The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant. I was simply told that they did not know of any of the type; they did not offer to look any further. I imagine the queen size rooms on Geary St. would be very noisy because of activity on the street itself. I was given a room on the alleyway and it was just what I needed. My only complaint is the same as has already been mentioned - it is an old building and the floors are creaky. I could hear the people above me walking around.All in all, I would very much recommend this hotel, expecially at the price I had. The location is the best, a block from Union Square and the cable cars, near BART and Market St. There are restaurants all around, including a Starbucks attached to the hotel. | <hl> The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant <hl> . | What a great little hotel. I found it on the internet and was amazed I could find a decent hotel at the price I paid, and decided to go with it because of good reviews. I was not disappointed. I love the high design, especially the littte touches like different and beautifully colored toiletries in the bathroom and cobalt carpeting in the room. The room was a decent size, similar to what I would expect in a European hotel, and the bed was very comfortable. I liked having internet access in the lounge on my floor and the coffee that was always available was top notch. <hl> The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant <hl>. I was simply told that they did not know of any of the type; they did not offer to look any further. I imagine the queen size rooms on Geary St. would be very noisy because of activity on the street itself. I was given a room on the alleyway and it was just what I needed. My only complaint is the same as has already been mentioned - it is an old building and the floors are creaky. I could hear the people above me walking around.All in all, I would very much recommend this hotel, expecially at the price I had. The location is the best, a block from Union Square and the cable cars, near BART and Market St. There are restaurants all around, including a Starbucks attached to the hotel. | What a great little hotel. I found it on the internet and was amazed I could find a decent hotel at the price I paid, and decided to go with it because of good reviews. I was not disappointed. I love the high design, especially the littte touches like different and beautifully colored toiletries in the bathroom and cobalt carpeting in the room. The room was a decent size, similar to what I would expect in a European hotel, and the bed was very comfortable. I liked having internet access in the lounge on my floor and the coffee that was always available was top notch. <hl> The staff was so-so, being very helpful in giving me a quiet room, but not very responsive or helpful when I asked for a certain type of restaurant . <hl> I was simply told that they did not know of any of the type; they did not offer to look any further. I imagine the queen size rooms on Geary St. would be very noisy because of activity on the street itself. I was given a room on the alleyway and it was just what I needed. My only complaint is the same as has already been mentioned - it is an old building and the floors are creaky. I could hear the people above me walking around. All in all, I would very much recommend this hotel, expecially at the price I had. The location is the best, a block from Union Square and the cable cars, near BART and Market St. There are restaurants all around, including a Starbucks attached to the hotel. | tripadvisor_review_7772 | 1 | 1 | tripadvisor |
its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night | question: How is the neighborhood?, context: The Renoir was our first taste of San Francisco and we left it with mixed feelings after four night stay. The Hotel is well located on the fringe of the CBD in Market St and right next to transport. The Hotel Foyer, staff and check went without a hitch. It is an old Hotel that is definitely tired and needs a good refurbishment. Our room faced onto Market St itself right outside the tram and bus stop...which proved to be a bad location which will elaborate on later. The bathroom was big enough and above all clean...we had to get additional pillows for our bed but the big issue was the windows....they didnt close properly and the curtains certainly needed to be replaced as they were shoddy therefore letting in sun light.The worst aspect of this Hotel is its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night. Unfortunately they camped in the tram/bus shelters of a night time and kept up a constant barrage of abuse and yelling into the early hours of morning. Add to this the Hotel stands on the corner of two major streets which constantly seemed to have emergency vehicles or police blaring through the night. I dont think we got a decent night sleep whilst their The women in our party felt uncomfortable abt walking outside and because of the location their was a lack of reasonable good restaurants and eateries. We were even advised by police near the Hotel to avoid certain take away restaurants because of the problems with the homeless people so had to find a restaurant recommended to us further up Market St for reasoanble food. I wouldnt recommend staying at this Hotel for one big reason.....sleep as the noise in the streets is not well insulated from the Hotel itself. | How is the neighborhood? | The worst aspect of this Hotel is its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night . | The Renoir was our first taste of San Francisco and we left it with mixed feelings after four night stay. The Hotel is well located on the fringe of the CBD in Market St and right next to transport. The Hotel Foyer, staff and check went without a hitch. It is an old Hotel that is definitely tired and needs a good refurbishment. Our room faced onto Market St itself right outside the tram and bus stop...which proved to be a bad location which will elaborate on later. The bathroom was big enough and above all clean...we had to get additional pillows for our bed but the big issue was the windows....they didnt close properly and the curtains certainly needed to be replaced as they were shoddy therefore letting in sun light.The worst aspect of this Hotel is its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night. Unfortunately they camped in the tram/bus shelters of a night time and kept up a constant barrage of abuse and yelling into the early hours of morning. Add to this the Hotel stands on the corner of two major streets which constantly seemed to have emergency vehicles or police blaring through the night. I dont think we got a decent night sleep whilst their The women in our party felt uncomfortable abt walking outside and because of the location their was a lack of reasonable good restaurants and eateries. We were even advised by police near the Hotel to avoid certain take away restaurants because of the problems with the homeless people so had to find a restaurant recommended to us further up Market St for reasoanble food. I wouldnt recommend staying at this Hotel for one big reason.....sleep as the noise in the streets is not well insulated from the Hotel itself. | The worst aspect of this Hotel is <hl> its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night <hl> . | The Renoir was our first taste of San Francisco and we left it with mixed feelings after four night stay. The Hotel is well located on the fringe of the CBD in Market St and right next to transport. The Hotel Foyer, staff and check went without a hitch. It is an old Hotel that is definitely tired and needs a good refurbishment. Our room faced onto Market St itself right outside the tram and bus stop...which proved to be a bad location which will elaborate on later. The bathroom was big enough and above all clean...we had to get additional pillows for our bed but the big issue was the windows....they didnt close properly and the curtains certainly needed to be replaced as they were shoddy therefore letting in sun light.The worst aspect of this Hotel is <hl> its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night <hl>. Unfortunately they camped in the tram/bus shelters of a night time and kept up a constant barrage of abuse and yelling into the early hours of morning. Add to this the Hotel stands on the corner of two major streets which constantly seemed to have emergency vehicles or police blaring through the night. I dont think we got a decent night sleep whilst their The women in our party felt uncomfortable abt walking outside and because of the location their was a lack of reasonable good restaurants and eateries. We were even advised by police near the Hotel to avoid certain take away restaurants because of the problems with the homeless people so had to find a restaurant recommended to us further up Market St for reasoanble food. I wouldnt recommend staying at this Hotel for one big reason.....sleep as the noise in the streets is not well insulated from the Hotel itself. | The Renoir was our first taste of San Francisco and we left it with mixed feelings after four night stay. The Hotel is well located on the fringe of the CBD in Market St and right next to transport. The Hotel Foyer, staff and check went without a hitch. It is an old Hotel that is definitely tired and needs a good refurbishment. Our room faced onto Market St itself right outside the tram and bus stop...which proved to be a bad location which will elaborate on later. The bathroom was big enough and above all clean...we had to get additional pillows for our bed but the big issue was the windows.... they didnt close properly and the curtains certainly needed to be replaced as they were shoddy therefore letting in sun light. <hl> The worst aspect of this Hotel is its location in the poorer part of San Francisco with a number of homeless people wandering the streets day and night . <hl> Unfortunately they camped in the tram/bus shelters of a night time and kept up a constant barrage of abuse and yelling into the early hours of morning. Add to this the Hotel stands on the corner of two major streets which constantly seemed to have emergency vehicles or police blaring through the night. I dont think we got a decent night sleep whilst their The women in our party felt uncomfortable abt walking outside and because of the location their was a lack of reasonable good restaurants and eateries. We were even advised by police near the Hotel to avoid certain take away restaurants because of the problems with the homeless people so had to find a restaurant recommended to us further up Market St for reasoanble food. I wouldnt recommend staying at this Hotel for one big reason.....sleep as the noise in the streets is not well insulated from the Hotel itself. | tripadvisor_review_17917 | 1 | 1 | tripadvisor |
The staff was all very polite and friendly | question: How is it staff?, context: My husband and I stayed for three nights while I was down in San Francisco attending training. We normally stay at a little hotel in the Union Square area, but the panhandling, noise, and crowds got tedious. I found this hotel and chose it because of its location and we weren't disappointed! The street parking in our F-250 extended cab ranch vehicle was... well, exciting, but do-able. Google Earth didn't show the degree of slope on the side we parked on (STEEP!). Once inside it was a great experience from check in to check out. The staff was all very polite and friendly. We declined the "view" room upgrade (for a fee) we were offered (didn't think work would go for that!), but our inside room was more than adequate. I could hear the gentleman next to us talk conversationally on his phone to someone named Chris so the rooms could use a little boost on the soundproofing, plus the pipes clanked pretty much all night. Maybe this was why we were offered an upgrade? In the evenings we were able to walk the neighborhood unmolested and gawk at the mansions in the 'hood- we probably got the police called on us as we ogled from the sidewalk (hey- they light those homes so you WILL ogle!). We were able to walk to the Fillmore district for dinner one night so it isn't totally far from restaurants, but you WILL burn off the calories from dinner. We also walked down to the waterfront area down the Lyon Street steps and caught the cable car over to Union Square for dinner and a pint at Johnny Foleys. One weird thing about parking at the hotel is that the parking is street parking and therefore under the parking laws- it must be moved every three hours after 9 in the morning. My husband had his motorcycle in the back of the truck and just parked it for free at the Palace of the Legion of Honor and rode from there while I was in class. Overall a great place to stay. | How is it staff? | The staff was all very polite and friendly . | My husband and I stayed for three nights while I was down in San Francisco attending training. We normally stay at a little hotel in the Union Square area, but the panhandling, noise, and crowds got tedious. I found this hotel and chose it because of its location and we weren't disappointed! The street parking in our F-250 extended cab ranch vehicle was... well, exciting, but do-able. Google Earth didn't show the degree of slope on the side we parked on (STEEP!). Once inside it was a great experience from check in to check out. The staff was all very polite and friendly. We declined the "view" room upgrade (for a fee) we were offered (didn't think work would go for that!), but our inside room was more than adequate. I could hear the gentleman next to us talk conversationally on his phone to someone named Chris so the rooms could use a little boost on the soundproofing, plus the pipes clanked pretty much all night. Maybe this was why we were offered an upgrade? In the evenings we were able to walk the neighborhood unmolested and gawk at the mansions in the 'hood- we probably got the police called on us as we ogled from the sidewalk (hey- they light those homes so you WILL ogle!). We were able to walk to the Fillmore district for dinner one night so it isn't totally far from restaurants, but you WILL burn off the calories from dinner. We also walked down to the waterfront area down the Lyon Street steps and caught the cable car over to Union Square for dinner and a pint at Johnny Foleys. One weird thing about parking at the hotel is that the parking is street parking and therefore under the parking laws- it must be moved every three hours after 9 in the morning. My husband had his motorcycle in the back of the truck and just parked it for free at the Palace of the Legion of Honor and rode from there while I was in class. Overall a great place to stay. | <hl> The staff was all very polite and friendly <hl> . | My husband and I stayed for three nights while I was down in San Francisco attending training. We normally stay at a little hotel in the Union Square area, but the panhandling, noise, and crowds got tedious. I found this hotel and chose it because of its location and we weren't disappointed! The street parking in our F-250 extended cab ranch vehicle was... well, exciting, but do-able. Google Earth didn't show the degree of slope on the side we parked on (STEEP!). Once inside it was a great experience from check in to check out. <hl> The staff was all very polite and friendly <hl>. We declined the "view" room upgrade (for a fee) we were offered (didn't think work would go for that!), but our inside room was more than adequate. I could hear the gentleman next to us talk conversationally on his phone to someone named Chris so the rooms could use a little boost on the soundproofing, plus the pipes clanked pretty much all night. Maybe this was why we were offered an upgrade? In the evenings we were able to walk the neighborhood unmolested and gawk at the mansions in the 'hood- we probably got the police called on us as we ogled from the sidewalk (hey- they light those homes so you WILL ogle!). We were able to walk to the Fillmore district for dinner one night so it isn't totally far from restaurants, but you WILL burn off the calories from dinner. We also walked down to the waterfront area down the Lyon Street steps and caught the cable car over to Union Square for dinner and a pint at Johnny Foleys. One weird thing about parking at the hotel is that the parking is street parking and therefore under the parking laws- it must be moved every three hours after 9 in the morning. My husband had his motorcycle in the back of the truck and just parked it for free at the Palace of the Legion of Honor and rode from there while I was in class. Overall a great place to stay. | My husband and I stayed for three nights while I was down in San Francisco attending training. We normally stay at a little hotel in the Union Square area, but the panhandling, noise, and crowds got tedious. I found this hotel and chose it because of its location and we weren't disappointed! The street parking in our F-250 extended cab ranch vehicle was... well, exciting, but do-able. Google Earth didn't show the degree of slope on the side we parked on (STEEP!). Once inside it was a great experience from check in to check out. <hl> The staff was all very polite and friendly . <hl> We declined the "view" room upgrade (for a fee) we were offered (didn't think work would go for that!), but our inside room was more than adequate. I could hear the gentleman next to us talk conversationally on his phone to someone named Chris so the rooms could use a little boost on the soundproofing, plus the pipes clanked pretty much all night. Maybe this was why we were offered an upgrade? In the evenings we were able to walk the neighborhood unmolested and gawk at the mansions in the 'hood- we probably got the police called on us as we ogled from the sidewalk (hey- they light those homes so you WILL ogle!). We were able to walk to the Fillmore district for dinner one night so it isn't totally far from restaurants, but you WILL burn off the calories from dinner. We also walked down to the waterfront area down the Lyon Street steps and caught the cable car over to Union Square for dinner and a pint at Johnny Foleys. One weird thing about parking at the hotel is that the parking is street parking and therefore under the parking laws- it must be moved every three hours after 9 in the morning. My husband had his motorcycle in the back of the truck and just parked it for free at the Palace of the Legion of Honor and rode from there while I was in class. Overall a great place to stay. | tripadvisor_review_80 | 1 | 1 | tripadvisor |