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How many websites can I have in one SimDif account? | You can have up to 7 free Starter sites on the same account, and as many Smart or Pro sites as you like. |
How do I enable live chat on my SimDif site? | Go to the Contact page of your website and scroll down. The chat block is located below the contact form. Here you can enable the live chat.
To access the your customer chats, go to the Communications area (green button, bottom right) and select the "Chat" panel.
Make sure to enable the switch 'I am visible online' if you want your visitors to see you are online and be able to use the live chat to contact you.
The live chat can only be answered from the app (on iOS and Android devices).
Note: Make sure to answer your customers immediately or they may leave your site before making contact.
Alternatively, you may add communication buttons to link people to your social communication apps, like Messenger or WhatsApp. This is a more effective way of communicating with your customers. |
How do I use my own domain name with a SimDif website? | The best way to use an existing domain name with your SimDif site is to transfer it to YorName.
If you cannot transfer your domain name and have a Pro site, you can set up 2 "A records" with your current provider:( if you host a email account with them for example)
1. In your domain name account, set up these two A records:
A - @ - 178.32.190.185
A - www - 178.32.190.185
(You don't need a CNAME record for 'www' and can erase it if it exists).Note: If you bought your domain with Google Domains, check out their guide here.
2. Wait for a couple of hours.
3. Log in to your SimDif account.
4. Open your site settings (top right, yellow button) and select "Site Address - Domain Name".
5. Scroll down and tap on the big grey button named "Use an existing domain name that is currently registered with another provider".
6. Once you have changed the name of your website, publish it again and the domain name will be linked.
7. Contact us to get a free "https://" with your address. |
SEO #0 The Step-by-Step Guide to How to be Found on Google | Search Engine Optimization (SEO) is a big topic and there are many factors which influence how a website might appear in search results.
To help, we have created a set of 12 linked FAQs which you can use as an SEO checklist, to go through step-by-step.
These 12 FAQs cover important topics such as titles, your website name and address, keywords, meta tags, verifying your site with search engines, how you appear in social media, site visitor statistics, and more.
SEO #0 The Step-by-Step Guide to How to be Found on Google |
Create and manage your website on your phone, tablet and computer | Your web browser: https://www.simple-different.com
iPad and iPhonehttps://apps.apple.com/us/app/id560089880
Androidhttps://play.google.com/store/apps/details?id=com.simple_different.android |
How do I add Ecwid to my website? | If you have a SimDif Pro Site, you can add an Ecwid Store in the following way:
Step 1 – Create your Ecwid Store and connect it to your SimDif site :
• First, create an account with Ecwid. Start in SimDif Site Settings > E-Commerce Solutions > Ecwid Online Store, and click on one of the buttons go to Ecwid.
• Add your products, create some product categories, and finish setting up your store.
• Copy your Ecwid Store ID (an 8 digit number) from the bottom left corner of the Ecwid Control Panel.
• Return to SimDif Settings, tap 'Enable Ecwid', paste your Store ID into the box below, and tap Apply.
Step 2 – Add a category to a page of your SimDif site :
• In Ecwid, go to Catalog > Categories and click on the category you want to add.
• Click on the share button of your browser, and then copy the link. You can also just copy the url from the address bar of your browser.
• In SimDif, go to the page you want to add your Product Category to, tap Add a New Block, and choose the Ecwid Store block.
• Click on the Ecwid Store block and paste the link you just copied from Ecwid into the code box. Tap “Check code”, then Apply, then Publish your site.
That’s it!
If you wish, you can also adjust your store colors, fonts, and other details by creating a new theme in the Ecwid Control panel.
Ecwid also has an app, which allows you to manage your store on the go. This is available for the Venture plan and above, although you can try it for 14 days on the free plan.
Please Note:
SimDif only supports adding an Ecwid Store or an Ecwid Category using the above method.You cannot add Single Products or Ecwid Buy Now Buttons to a SimDif site. |
How do I change the address of a page on my website? | It’s helpful for your readers and for search engines that you give each page of your website an address that is meaningful.
For example, in this url - https://my-website•simdif•com/contact-us - the words after the last “/” are what you can edit, individually, for each page.
• Hit the ‘tag’ icon, at the top of the page. • Edit the second field, “Name/address of this page” • Hit ‘Apply’, then Publish, and the address of your page will have changed on the web.
If you don’t give your page an address, SimDif will do it for you automatically, by either copying your Tab Name or Page Title to the address field, depending on which one you completed first.
Note: Once you have carefully chosen the name for your page, and published your site, don’t change it unless you really have to. Otherwise, you may lose any links to your page that already exist on the web. These links can help your page get visitors. |
Can I create an app with SimDif? | SimDif lets you create a clear and effective website to present your business, ideas, and activities.
SimDif is not an app builder, you cannot create apps with SimDif. |
How do I pay for a Smart or Pro site in the Apple App Store? | You can pay directly from the app by going to Site Settings (top right button) and "Upgrade or Renew".
To see all the payment methods Apple offers in your region visit:Payment methods that you can use with your Apple ID
If you are having problems paying in the Apple App Store, there are other solutions available:
Login into your SimDif site with a web browser, on a phone or a computer: https://www.simdif.com
Go to "Upgrade or Renew" and you will see the alternative payment methods we offer. |
How to fix an issue with ‘Apply’ when copy pasting in SimDif | This 'Apply' problem can happen when you paste text from elsewhere.
To resolve it:
• Make a little modification (like adding a space and then deleting it) and the apply button should activate.
A good practice:If you paste some text into the text editor always use the red magic wand icon in the top right corner to clean your text of all formatting. This will reduce problems in terms of displaying text on your site. |
How do I add music to my SimDif website? | 1. Create a video with a fixed image and upload it to YouTube.
• Link the video to your site by adding a new block, selecting special, and then video.
• Set up the video block from your page. Link it to your YouTube video
The YouTube video and music will be played/integrated on your website.
2. Upload your music to soundcloud.com, bandcamp.com, mixcloud.com...
• Insert an external link on some text. For example 'Click here to listen to my new song'.
The music will be played on the 3rd party service page.
3. Place files (mp3, for example) on a storage service like GoogleDrive and then link it to some text on your website.
Here is a full guide on the topic: https://files-en.simdif.com |
How do I change the background image of my SimDif website? | The background image is the same as the header image.
To change the header image:
• Tap on the brush icon in the top toolbar and select "Header".
If you want to overlay a pattern on the background image, tap on the brush icon in the top toolbar and select "Textures".
Watch the tutorial video:How To Add Your Header and Logo |
How do I backup my SimDif website? | On a SimDif Pro site you can download a backup of your site by following these steps:
1. Go to the Site Settings (yellow button, top right).2. Find “Download this site”.3. Select the “Download” button.4. Choose where to save the zip file.
This feature does not work on iOS as Apple does not allow you to save a file directly on your device. You can backup your site from an Android device or with any computer. |
How do I get my website found on Google? | It takes time and a bit of work to be visible in search engines like Google.You want your website to appear in the search results when somebody types its name, and also when somebody looks for your activity in your city or region.
Extra support inside the SimDif app
The red button in the bottom left corner opens a useful help area with Mini Guides, Videos, and FAQs.
When you want to publish, the Optimization Assistant is there to help you to complete your site, for the benefit of your readers, and for Google. Did you complete all the suggestions before publishing?
A Step by Step Guide to Write and Organize a Good Website
For an in-depth look at how to create your website so that it will have the best chance of being found by Google, check out SimDif’s Write for The Web guide. |
How do I add more Blocks to pages? | The "Add a New Block" button is located at the bottom of the page. You can create up to 21 blocks on a page.
Note: Blog pages works a bit differently: The "Add a New Block" button is located at the top of the page. You can create up to 10 blog entries per day. When you reach 99 blog entries in a page, the page is full and you cannot add any any more entries. In this case, just create a new Blog page on your site.
Watch the tutorial video:How to Add Images |
Why is there a limit on the number of blocks on a page? | On most pages, you can have a up to 21 blocks. See this limit as an invitation and an opportunity to organize your content more effectively for Google and for your readers. On each page, you should write on only one topic. Shorter, clearer pages invite your readers to continue exploring, either by clicking on a link on your page or on a menu tab.
Keeping pages short is also a way to make your website load faster. This improves the browsing experience for your visitors and the visibility of your website on Google. Don’t forget that most people use their mobile phones when they browse the web. Studies show that visitors often quit a site after 3 or 4 screen lengths if there is no call to action (e.g. a link to go to another page).
The exception is the Blog page, on which you can have up to 99 blocks. You can add up to 10 posts per day, display the date above each post and, on Smart and Pro sites, include a comments box below each block.
Note that there is no limitation on the length of the text you can type in a block, whatever the page type. |
What are Blocks in SimDif? | SimDif utilizes "Blocks" as the fundamental building elements for creating web pages. As the name suggests, Blocks function as building blocks that can be easily assembled to construct a web page. They also allow you to change the appearance or style of the block without affecting the content within it. For example, you can create a block which has a small image on the left and text on the right, and change the block type to large image on the right and text on the left.
Blocks can be easily moved up and down on a page, and moved or copied to another page using "Move" mode.
There are several types of blocks available in SimDif, including standard, special, blog, and e-commerce: • Standard blocks are used for creating common page elements, such as images and text. • Special blocks are used for creating more complex elements, such as maps, videos and buttons.• Blog blocks are specifically designed for creating blog posts.• E-commerce blocks are used for enabling online store or "Buy Now" button solutions, which include features such as payment options.
SimDif's system of content blocks makes web page creation truly easy, allows you to create a website with clear structure, and helps you improve your visitors' experience. |
How to Blog with SimDif | When blogging with SimDif, we invite you to dedicate each blog page to a specific topic.
If you have more than one topic, create one blog page for each. This method will help Google to clearly understand the subject of your blogs.
Note:
A good way to make your readers aware of your blog page is to create a mega button with preview on your home page.
Watch the tutorial video:How To Add A Blog Page |
What can I do if I have reached the limit of 99 Blog posts on a page? | If you have written 99 blog posts on a page and are unable to post another one, but would like to continue blogging on your SimDif site, we recommend doing the following:
• Create a new blog page, dedicated to one of the main topics, or sub-topics you blog about,• Switch to Move mode (the hand icon at the top center), • Go to the oldest posts of your blog page,• Use the left arrow to move each relevant post to the newly created blog page,• Consider erasing posts that are not relevant anymore
Our general advice is to split one large blog, covering all your main topics, into smaller blogs. Creating one blog per topic will help your readers, and Google, better understand your ideas. |
Sharing a SimDif Blog page to Facebook or Twitter | When you share a blog page, the whole page is shared. Your readers will see posts at the top of the page first.
You can not share just one post in the middle of your page.
Please note: You can move posts up or down in the page, as you see fit, and also edit the date.
You can change the picture that will be seen when you share your blog page to Facebook and Twitter by editing the Metadata for the page. |
How do I add Call to Action Buttons to my SimDif website? | These buttons can be used to incite action. For example, to get your readers to visit a specific page.
They can also be used to link your readers to another site, to write an email, or to call a phone number.
These buttons are available on a Smart or Pro site.
To add these buttons to your site go to “Add a New Block” and “Special”.
Scroll down and you will see “Call to action button".
Watch the tutorial video:How To Add A Call To Action Button |
How do I add Buttons to my SimDif website? | On Smart and Pro sites, you can create buttons.
1. Social Media Buttons - To invite your readers to visit your social pages.
2. Call to Action Buttons - To invite your readers to use a link to go to a page on your site, another site, or an email address.
3. Communications Apps Buttons - To invite your readers to contact you directly via your favorite chat app.
These buttons can make your website more interactive and appealing for your readers. |
How do I add Social Media Buttons to my SimDif website? | Social media buttons can be used to link your readers to your social media sites, like Facebook, Twitter, VK, LinkedIn, Instagram, and Youtube.
These buttons are only available on Smart and Pro sites.
To add these buttons to your site go to “Add a New Block” and “Special”. Scroll down and you will see “Social media button”.
Watch the tutorial video:How To Add A Social Media Button |
How do I sell online using Buttons in SimDif? | In order to use an E-commerce solution you will first need a SimDif Pro Site.
If you plan to sell many products, you might want to try an Online Store solution. For 15 or so products, the Buttons solutions are simple and flexible, and allow you to take full advantage of SimDif’s different E-commerce block types.
Full instructions can be found in related FAQs below, but the basic steps are:
1. Go to 'Site Settings', 'E-commerce Solutions', then the ‘Buttons’ tab, and enable either PayPal, Gumroad or Sellfy.
2. Create a PayPal, Sellfy or Gumroad account. In the case of Sellfy and Gumroad you can follow the links within those options.
3. Either set up your buttons in the case of PayPal, or add your products in Sellfy or Gumroad, and complete payment methods and other necessary settings.
4. Add an E-commerce block to your page, tap on the button in the block, and follow the simple instructions to set up your button.
PayPalSimDif supports 3 kinds of PayPal buttons: Buy Now, Add to Cart and Donate.
Note that the available button options may depend on your region.
GumroadGumroad allows you to sell physical and digital products and get paid by linking your PayPal or Stripe account. You can also get paid directly to your bank account in some countries.
SellfySellfy is a complete ecommerce solution which you can also add to your SimDif site as an Online Store. If you plan to sell just a few products, and want more control over how they display on your site, the Buttons solution is a good option. |
How do I Cancel my Apple App Store Subscription? | - Open the Settings app- Tap your name- Tap Subscriptions- Tap the subscription- Tap "Cancel Subscription"You might need to scroll down to find the Cancel Subscription button. |
How do I change the email address in my SimDif account? | Go to Account Preferences (top left, blue button), select “Manage Email Address” and follow these steps:
1. Insert the new email you want to use with your account.
2. Send the verification email by selecting “Apply".
3. Go to your inbox and verify this by opening the link in the verification email you receive.
4. Log into your site with the new email address. |
How do I change the name of my SimDif website? | Go to Site Settings (in the top right corner) and select 'Site address - Domain name'. You can create a name/address with '.simdif.com', purchase a new domain name, or transfer a domain name you already own.
Watch the tutorial video:How To Name Your Site |
Can I delete the contact page of my SimDif website? | The main contact page and its form cannot be deleted.
A contact form is a universal way for anyone on any device to contact you directly by email.
Use the website to introduce yourself and your activity or business and direct your readers to your contact page for more personal correspondence. |
SEO #12 How do I use Google Analytics on my SimDif website? | To create your account with Google Analytics, and get the right code for your site, go to: https://marketingplatform.google.com/about/analytics/
- Create a Google Analytics 4 property for your website.
- Go to Admin and select your GA4 Property. (If you only have one website, it will already be selected).
- In the Property column, click on Data Streams, then click on your website name.
- Copy the Measurement ID of your site, which begins, "G-xxxxxxxxxx", and paste it into the code box in SimDif Site Settings > Google Analytics
Read full instructions from Google here: https://support.google.com/analytics/answer/10089681 |
Can I make an image into a link? | On SimDif sites, pictures zoom when clicked. So, you cannot put links on images.
But you can use a special kind of block to invite your reader to visit another page in your site.
Add a new block, select "Special", and choose "Mega button with preview". |
How do I change the colors of my SimDif website? | To change the colors of your site, tap on the brush icon in the top toolbar and select "colors".
On Starter and Smart sites, you can select pre-made color themes.
On Pro sites, you can edit and customize all the colors of an existing theme, to create your own theme.
To change the color of the title of your site, on all versions, just click on your site title text and you can change the color directly from the text editor. |
How do I moderate blog comments in SimDif? | If you have a Smart or Pro site, and enabled comments for your blog, you will see the users' comments showing in the Comments tab of the Communication panel (green button in the bottom right corner). Validate the comments you want to display on your blog page and publish your website again. |
How do I add Communication Apps buttons to my SimDif site? | These buttons are available for Smart and Pro sites. They are not available in Starter sites.
To create a communication app button:
• Go to ‘Add a New Block’ and select Special.• Scroll down to Communication Apps, select it, and then Apply.• Set up the button from the page.
To set up the button:
• Select the communication app you want to link to your page.• Add some personalized text to the button. Use a call to action, for example: 'Contact me directly through WhatsApp’.• Enter the phone number or ID that is linked to this specific communication app.• Hit Apply
To test the button:
Publish your site, or click on preview mode (eye icon) and check that the button directs you to the correct communication app of your choice.
Watch the tutorial video:How To Add A Communication Button |
How do I edit the contact form of my site? | On a Smart Site you can edit the standard contact form field labels.
On a Pro Site you can also add new fields, including Multiple choice fields, check-boxes and more.
Simply go to the Contact page, click on the Contact form, and you will be able to edit the field labels and add new fields.
On a Pro Site you can also add a contact form block to any regular page and customize it.
Watch the tutorial video:How To Create A Form |
Does my site need a cookie banner? | If some of your clients will be in Europe, it is advised to have a banner that signals the presence of cookies on your site.
Open 'Site Settings' (top right, yellow button) and select "Cookie Banner (GDPR)".
Enable “Display GDPR cookie banner" using the button on the right. |
How do I build websites for clients with SimDif? | 1. Create the site in a dedicated account for your client.( You can use their email address, but a temporary address is often more relevant )
To create the website, you may read through and follow the SimDif methodology: https://write-for-the-web.simdif.com
2. As you work on your client's site, it is advised to show them the published site rather than giving them access to the editor.
3. Once you have received payment for your work: - Change the email address of the account you created for them. It is usually the address they will use professionally. Give them the password.- The classic option is to provide a full service and to do each modification.- A smarter and more generous option is to teach them how to take care of the smaller updates on their site. Have them call you only for the more important works and for strategic advice. |
How do I create links in the text of my SimDif website? | • Open the text editor and select the text you want to be a link. • Select the chain icon in the toolbar.• You can then choose to add - an internal link (to another page in your site), - an external link (to another website), - a phone number, or an email address. ...
Watch the tutorial videos:How To Add Text Links - Internal
How To Add Text Links - External
How To Add Text Links - Phone
To propose a link to another page you can also use a mega button with preview. This is a great navigational tool to invite them to check out other pages of your site.
To add an mega button with preview:
• Go to the page you would like to add the mega button• Use the button "Add a New Block". • Select "Special" and "Mega button with preview", and hit apply. • Tap on the block and link it to one of your pages.
Watch the tutorial video:How To Use Mega Buttons with Previews |
Can my SimDif website have a database or user management? | There is no database management for SimDif websites. This means there is currently no way to have personalized passwords or the ability for users to have an account with your site. It is not possible to create member areas or forums or build product catalogs. You can use PayPal to make a page that only one customer can see, and you can also manage this in our system with a password on a certain page, which you can then give to your VIP or a specific customer to access.
If you intend to use a database for another purpose, please let us know and we will try to find a solution together.
There are always third-party apps that can be used in sync with SimDif, that you can get to from just one click on your site. |
How do I sell Digital Downloads with SimDif? | SimDif offers several easy solutions to sell digital downloads such as music, e-books, videos, and other digital products. To use an E-commerce solution you will first need a SimDif Pro Site.
Online Store
Follow these steps to start selling digital downloads using an Online Store solution:
1. Go to Site Settings, E-Commerce Solutions, Online Store. Choose either Ecwid or Sellfy, create an account, and follow their instructions for setting up your digital products.*
2. Choose a page for your products, tap ‘Add a new block’ and add a Store block from the E-commerce tab.
3. On your page, tap on the block and follow the simple instructions.
Digital Downloads
Follow these steps to start selling digital downloads using ‘Buy Now’ buttons:
1. Go to 'Site Settings', E-Commerce Solution, Digital Downloads. Choose either Gumroad or Sellfy, create an account, and follow their instructions for setting up your digital products.*
2. Choose a page for your products, tap ‘Add a new block’, and choose one of the blocks in the E-commerce tab.
3. On your page, tap on the ‘Buy Now’ button, and follow the simple instructions to get your button code.
4. Paste the code in the box, tap ‘Check code’, then ‘Apply.
5. Publish your website: Once you have set up your button, you can publish your website and start selling your digital downloads.
*Note that you are only able to use one solution at a time per site. |
What is the SimDif SEO Directory? | The SEO Directory is a great way for SimDif website creators to see the diversity of websites that have been made with SimDif.
The Directory is also a carefully organised index of all SimDif Smart and Pro sites whose creators have filled in ‘The SimDif SEO Directory’ information in ‘Site Settings’.
By adding your own site, a link will be created from the Directory to your site, helping your site become more visible to search engines.
Watch the tutorial video:How To Enable The SimDif Directory
See the SimDif Directory on the web here |
How long does it take for a new domain name to work with my website? | Once you have purchased your name, it may take a couple of hours for your site to be linked to your new name and its SSL certificate.This is because Domain Name servers around the world have to register the update.
After this period, you can publish your site, and your name, site, and https will all be working together. |
Is a Custom Domain Name included in SimDif Pro? | No: Instead, you can use a Custom Domain with any SimDif website, including a free Starter site
Some website builders include a domain name in their paid plans, but only when you pay yearly, and the true cost of the domain is hidden.
SimDif is unique in allowing you to purchase a domain name for a normal yearly price, and connect it to your website, without having to pay any monthly fees. |
How do I connect a YorName domain to my SimDif website? | A few hours after registering a domain name, please publish/re-publish the website you bought it for and the new name will be linked to your website. |
How do I add a Donate button to my website? | In a SimDif Pro site, go to Site Settings > E-Commerce Solutions > Buttons tab
1. Enable PayPal and choose the “Donate” button.*2. Go to https://www.paypal.com/donate/buttons/manage3. Set up your Donate button in PayPal and copy the button code.4. Back in the SimDif app, click on the Donate button in your menu tabs and paste the button code into the box.5. Click “Check code”, then Apply and Publish your website, and you are ready to receive donations online.
*Note that PayPal donate buttons are only available in some regions. You will need to login to PayPal to find out if your region is currently supported. |
Why are my changes not showing up on my website? | You can update and re-publish your website at any time. When you publish your site, all the changes will be online right away.
Sometimes when you publish your site, your browser may still show you an older version of your site. In this case, refresh the page in the browser to see the latest changes (using the circular arrows icon). |
Can I downgrade my SimDif Smart or Pro site? | Upgrades have additional features to help improve your website, including extra pages, blog features, and finer graphic customization control. This also means it is not possible to downgrade to a lower version.
However, you can create a new free Starter site and quickly rebuild your website there. Then, if your original website uses a .simdif.com address or a domain name managed at YorName, you can give the address of the original website to the new one. |
Why is my page not showing up on my published SimDif website? | If you have tapped on the lock icon in the top-right corner of a page, this page won't show the next time you publish your website. Tap on that icon again to unhide the page.
Note: This feature is useful when you want to prepare a page in advance, like a draft for a big update on your website. |
How can I make my Ecwid store design fit with my SimDif site? | By default, Ecwid automatically adapts store colors to your website, but this does not work perfectly in every case.
If your Ecwid store does not match your SimDif theme, you can override it in Ecwid. Just create a new theme in your Ecwid account and adjust your store colors, fonts, and other details to your liking.
Click here to see Ecwid's guide on this topic.
If you need further support, feel free to contact the Ecwid team directly. |
How do I create an Online Store? | If you have a Pro Site, you can use one of the Online Store options in SimDif E-Commerce Solutions.
To create a store for your SimDif site, open 'Settings', go to 'E-Commerce Solutions', and choose either Ecwid or Sellfy in the 'Online Store' tab.
Ecwid‘Enable’ Ecwid as your E-commerce solution, then use one of the 2 buttons to take you to Ecwid’s Free or Venture sign-up pages.
Sellfy‘Enable’ Sellfy as your E-commerce solution, then use the button to take you to Sellfy’s Starter Plan sign-up page.
Finish setting up your products and store in Ecwid or Sellfy, and then return to SimDif. Add your Store to a Page of your Site● Go to the page you want to add your store to, tap ‘Add a New Block’, and in the ‘E-commerce tab’, add the Store block to your page.● On your page, tap on the block and follow the simple instructions.
You will find some options to adjust how your products appear on your site in Ecwid and Sellfy.
Ecwid or Sellfy will allow you to do the following :- Create and manage many products, in multiple categories, and easily add them to your website- Have a shopping cart- Manage shipping and tax calculation- Have a secure checkout with various payment gateways- Set up order tracking- Enable customer accounts*- Use discounts, promotions, newsletters, and social media integrations- Set up Inventory monitoring*- Add physical and digital products, and subscriptions
*Only available with Ecwid |
How do I get an email address for my own domain name? | If you registered your domain after July 2022, you can login to YorName (the app or the website yorname.com), go to your domain, then "Email setup', and follow the simple instructions to create an email account with our partner Gandi.
...If you registered your domain during or before July 2022, you can login to YorName, go to your domain, then "Set up email with Zoho", and follow the instructions to create an email account with Zoho.
During the setup, Zoho will ask you to confirm you are the owner of your domain name.
• Please select the TXT verification method • Tell us the code they give you by sending an email to help@simple-different.com.
We will associate it with your domain name and you may then continue with the setup of your email. |
How do I add Sellfy to my website? | If you have a SimDif Pro Site you can add a Sellfy Store in the following way:
Step 1 – Create your Sellfy Store and connect it to your SimDif site :
• First, create an account with Sellfy.Start in SimDif Site Settings > E-Commerce Solutions > Sellfy Online Store, and tap the Sellfy “Starter" plan button go to Sellfy.
• Add your products, create some product categories, and finish setting up your store.
• Return to SimDif Settings, tap 'Enable Sellfy', and then Apply.
Step 2 – Add a category to a page of your SimDif site :
• In Sellfy, go to “Store Settings” > “Embed options”.
• Choose “All Products”, and if you have set up Product categories, “Filter by Category”.
• Scroll down and copy the code from the “Get Code” box.
Watch Sellfy's video showing how to get the embed code
• Return to SimDif, go to the page you want to add your Product Category to, tap Add a New Block, and choose the Sellfy Store block.
• Click on the Sellfy Store block and paste the code you just copied from Sellfy into the code box. Tap “Check code”, then Apply, then Publish your site.
That’s it!
Note: You can also integrate Sellfy as a Buttons Solution, to add products, one-by-one, to your SimDif site. |
How do I delete my SimDif account? | Sorry to see you go!
To delete your SimDif account and erase all your data from our servers, please follow these steps:
1. Log in to SimDif.If you have lost your password, tap on "Reset password", below the login button on the login screen.
2. Go to "Site Settings" at the top right.
3. Select "Unpublish and Erase".
4. Select "Erase".
5. Press "Let me erase this site", enter your SimDif password and apply.
If you have more than one site. Repeat these steps. Once you have opted to delete the last site you will be presented with the option to delete your SimDif account.
Please could you let us know why SimDif was unsatisfactory? |
How do I delete my SimDif website? | If you want to delete a free site or an expired site, please go into your website through the app, select "Site Settings" at the top right, and follow these steps:
1. Select "Unpublish and Erase".
2. If you are sure you want to delete this site, select "Erase" and then apply.
Warning: Your site will be gone for good. If you just want to put your website offline for a while, you should use the "Unpublish" tab instead.
If the website you want to delete is a valid Smart or Pro site, please send me the exact name of your website. |
How do I delete a page or block on my SimDif website? | Click on the Trash icon at the top of the app to enter Erase mode.
If you are working on a mobile phone and need to erase a page, tap on the Menu button.
Important Note: Erase operations cannot be undone.
When you are done, tap on the pencil icon in the top toolbar to go back to build mode. |
How do I learn to use SimDif? | Explore SimDif like it is a game.
You will find many hints and clues, as well as full guides to help you create a very effective website.
You can also use the red button (bottom left) to read our Mini Guides and watch our videos.
Let us know how it goes!
Watch the tutorial video (13 min):How to Build a SimDif Website |
Can I add the Facebook Pixel to my SimDif site? | We are working on this feature. It will be available towards the end of the year. |
How do I add an FAQ block to a regular page? | Go to ‘Add a New Block’, select ‘Special’ and select the ‘FAQ' block.
Make sure that the Title for this block is in the form of a question.
An FAQ can be a very useful block on a normal page, especially when you know your readers will often ask the same question about its content.
You can also regroup these questions on a dedicated FAQ page. |
How do I create an FAQ page? | Just under the list of tabs, hit ‘Add a New Page’, select ‘An FAQ Page'.
This page is especially formatted for your readers and for Google to be a list questions and answers around your activity.
It is useful for your clients, and has a positive impact on the way search engines see your site. |
How do I change the Favicon of my website? | On a Smart or Pro site, open 'Graphic Customization' (top right, yellow button with paintbrush) and select ‘Favicon’.
Choose an icon, Apply and then Publish to see the new favicon in the browser tab for your site. |
How do I let my visitors download a file from my website? | You can use a cloud-based service to upload your files and then create a link on your site for your readers to easily download the file.Google Drive and Dropbox are two popular FREE services.
Check here for more support on the topic: https://files-en.simdif.com |
How do I change the fonts on my SimDif website? | Tap on the brush icon in the top toolbar and select "Fonts".
On Starter and Smart sites, you can select one font for the site title and another font for the rest of your site.
On Pro sites, you can select from a variety of fonts, for the title of the pages, and for the titles of the blocks. You can also adjust the size and spacing of the characters. |
How long can I keep my free SimDif website? | Just publish your Starter site at least once every 3 months to keep it online for free.
Each time you publish your site, try to look at it with fresh eyes and improve it a little bit.
If there are no updates to your site after 6 months, we will understand that you don’t want to use it anymore, and erase it. |
SimDif uses Google fonts. Is my website GDPR compliant? | To help you build your site, wherever you are in the world, in more than 25 languages, SimDif uses Google fonts.
Currently, Germany is the only country in the world to have said that the way Google delivers their fonts to users is not GDPR compliant.
We understand, and are currently working on a solution to allow website creators in Germany to use Google fonts in a GDPR compliant manner.
Please understand that it may take us several months to find an ideal solution. |
SEO #3 How do I write a good Title for my website? | In the header of your website, tap on "Title of this Website" to open the text editor and set your website's title (which appears on all pages).
Your website title should reflect the identity of your business/activity. It may include your business name, the title of the book you are writing, the name of the country you are traveling in and blogging about, etc.
Of course, you can complement your title with a couple of keywords related to your activity. For example, the place you live in, or the kind of website you are making.
Be careful: If you add too many keywords, readers won't be able to remember the title of your site, your website will lose its identity, and the header of your website will end up cluttered with words.
Try to find a good balance between the header picture and your site title. The feeling you create in this area is present on every page of your website.
You can change the color of the title (or set a colored strip) to make your title more legible. |
How do I pay for a Smart or Pro site on Google Play? | You can pay directly from the app by going to Site Settings (top right button) and "Upgrade or Renew".
To see all the payment methods Google offers in your region visit:Accepted payment methods on Google Play
If you are having problems paying in the Google Play store, there are other solutions available:
Login into your SimDif site with a web browser, on a phone or a computer: https://www.simdif.com
Go to "Upgrade or Renew" and you will see the alternative payment methods we offer. |
How do I verify ownership of my SimDif site with Google, Bing, ...? | Sometimes services like Google, Yandex, Bing, ... ask you to insert a piece of code into your website.
Inside the Site Settings, the button at the top right, you will see "Ownership verification".
Select the service you require, read the instructions, and paste the code.
Publish your site for changes to take effect.
Watch the tutorial video:How to Verify Your Site with Google & Submit Your Sitemap
Note: Verifying ownership helps search engines to know your website exists. It will not improve your visibility in search results.
Learn how to make your website appear in more search results from our Step-by-Step Guide to improving your SEO. It's the first link below. |
How do I sell Gumroad Products on my website? | If you have a SimDif Pro Site, you can add Gumroad buttons in the following way:
• First, Enable Gumroad in SimDif Site Settings > E-Commerce Solutions > Buttons > Gumroad. Then tap on “Create a free Gumroad account”.
• Create your account, add your Products, and set up your profile and payment methods in Gumroad.
• Back in SimDif, Choose one of the block options in Add a New Block > E-Commerce tab.
• Tap on the ‘Buy Now’ button in your new block and follow the simple instructions to add a product.
Note: Depending on the type of block you have used, you will want to add a product description, an image, or both, alongside the ‘Buy Now’ button. |
How can I contact SimDif support? | You can reach out to us via email at help@simple-different.com or through the message center in the app's help zone. Just look for the icon in the bottom left corner.
Why isn't there direct phone or live chat support available?
SimDif was designed with a user-friendly interface, and extensive guidance on website creation, with the aim of reducing the need for constant support. Our main goal was to provide the Pro version at a competitive price, and make it one of the most cost-effective website builders worldwide.
Introducing phone-based hotline support in 15 languages would have required us to double the price of the Pro version.
How quickly can I expect a response?
We commit to responding to questions, messages, and emails within 12 hours. Don't be surprised if it is actually much less. It can, sometimes, be a bit more. |
SEO #9 How do I add my site to the SimDif SEO Directory? | On a Smart or Pro site, open ‘Site Settings’ (top right, yellow button) and select "The SimDif SEO Directory".
Enable the SimDif Directory. Take the time to explore the many categories available, choose the best place for your website, and tell the world about your activity.
When you’ve chosen your category, fill in the basic information, including your social media accounts if you wish, then hit ‘Apply’ and ‘Publish.
Your site will automatically be added to the Directory within 24 hours.
Watch the tutorial video:How To Enable The SimDif Directory
See the SimDif Directory on the web here |
How do I duplicate blocks and pages of my website? | Using the move mode (hand icon, top center) you can move blocks to another page, or copy them to another page.
• In ‘Move’ mode scroll to the block you want to copy. • Hit the < (left arrow) button on the left of the block. • Tick the “Make a copy of this block” checkbox. • Choose the page you want to copy the block to, and hit ‘Apply’
Blocks copied to another page will automatically go to the top of that page. You can then move them as you wish.
The contact form on the contact page cannot be copied to another page, but with a Pro site you can create a contact form on a regular page and copy that to another page.
Blog blocks can only be copied to other blog pages.
Note: Although it is not possible to copy an entire page with one click. Using the method above you can quickly copy all the blocks on a page to a new page.
We do not recommend duplicating entire pages because search engines dislike duplicate content, and repetitive content is of little value to your readers. |
How do I publish my SimDif website? | The "Publish" button is located in the bottom toolbar.
After completing the mandatory checks, you can use the "Publish Now” button at any time and your site will be published online instantly. To optimize your site (for your readers and Google) we recommend using the Optimization Assistant.
Tap the orange arrows to complete the tasks before publishing. |
How do I verify my email address with SimDif? | When you first tap on "Publish", the first thing the Optimization Assistant will ask you to do is verify your email address.
Click on the corresponding orange arrow and it will take you to the right panel in your account settings.
You will be asked to 'Send a verification email' or to 'Set a different email'. (if you don't receive it, please check your spam box).
Once you click on the link inside your email, your email will be verified with your SimDif account.
Watch the tutorial video:How To Confirm Your Email Address |
How do I set an image “alt tag”? | When you click on any image in a SimDif site, below the image editor is a field titled “Image description”. Simply describe your image in this text box, hit ‘Apply’ and then ‘Publish’, and this will become the alt tag for that image.
How should I describe my image?
Keep it short and to the point, and avoid keyword stuffing.
- The description can be made visible below the photo, by enabling the ‘Show’ button.
- The description will be also visible in slideshow mode if ‘Show’ is enabled.
- The description serves as the text for reading apps. |
How do I change the header image of my SimDif website? | To change the header image, tap on the brush icon in the top toolbar and select "Header".
Watch the tutorial video:How To Add Your Header and Logo |
How do I delete an image from my site? | To replace a photo, simply tap on the image, and either look for a new image in Unsplash or tap ‘Choose an image’ to upload one from your device, then publish your site again.
If you don't want to have a picture in a block which currently has one, you can make the block a Text block using the recycle icon in the top right corner of that block.
If the images that you want to remove are in a Gallery block, you can delete the entire block in Erase mode. |
Why has my website disappeared? | • An "inactive website" is a site that has not been published at least once in the last 3 months.
• Removing inactive sites is a way to conserve server storage space and to provide the best service possible to our active users. It also helps us keep the price of the Smart & Pro versions as affordable as possible. (As a result, SimDif is probably the most affordable website builder in the world)
• It is also a way to make sure that under "•simdif•com", Google will only find well structured and active sites. This good reputation benefits all websites made with SimDif.
It is a part of our Ethics:
• We don't keep the data of people who no longer use SimDif, and we never resell the information of any SimDif user.
• It is also a security measure. By not maintaining email addresses and personal information on our servers, it becomes much less likely that hackers will take an interest.
Last but not least:
• The reminder to Publish often is a way to invite you to take a fresh look at your website. It gives you a chance to adopt your readers' point of view and improve your site.
• This creates a clear signal that your site is regularly updated, for your readers and clients, but also for Google and other search engines. |
How do I see if my site is on Google? | To verify that your site is being indexed by Google, type “site:” followed by your website address into the Google search box. For example, “site:mywebsite•com” or “site:mywebsite•simdif•com”. You should see your published pages in the results.
If you have only recently published your site for the first time, wait a couple of days and then try again.
Next, see if you can find your site by searching for something your potential visitors might type to find you. For example, “artisan pizza in Toronto”.
If your site is not ranking as high up on Google as you would like, there are many steps you can take:
• Make sure you have completed all the recommendations of the Optimization Assistant. • Type “SEO” into the search box above and look for the FAQs titled SEO #0 to SEO #12. • Visit the links below for more in-depth guidance on the topic:
Search Engines 1
Search Engines 2 |
Can I add subpages to my SimDif site? | SimDif is designed for each page to have its own tab.
Create one page per topic, one page to answer each general question you reader may have when arriving on your site.
This will help your readers to find more rapidly what they are looking for and increase the chance that they will get in touch.
This kind of organisation also helps Google to better understand the topic and the usefulness of your site. It increases the chances that your site appears in search results.
Important tip:You can visually group your pages together and add spacers between the groups of tabs using the Move Mode (The hand icon in the top toolbar). |
What are Mega Buttons and How do I use them? | Mega buttons are a great navigational tool to invite your readers to check out the main pages of your site.
SimDif has 3 Different Mega Button Blocks:
Mega button with preview
• Choose a page to add the Mega button to.• Tap on the "Add a New Block" button.• Select "Special", "Mega button with preview", and hit Apply. • Tap on the block and link it to one of your pages.
2 Mega buttons with previews
This block works exactly the same as the single Mega button with preview, but you can create links to 2 pages, side-by-side.
Mega button with image (for Smart & Pro sites)
Instead of previewing a page, this Mega button uses a custom image to advertise the content of the page you link it to.
• Choose a page to add the Mega button to. • Tap on the "Add a New Block" button.• Select "Special", "Mega button with image", and hit Apply.• Tap on the block, "Choose an image", then "Link a page".
Create your image using graphics and text to make it visually appealing, and to make it clear what your visitors will find when they click.
To fit the button perfectly, your image should have an aspect ratio of 3:1.
Watch the tutorial video:How To Use Mega Buttons with Previews |
SEO #4 How do I add keywords to my website? | Google first identifies keywords in your page titles and block titles, and then in the text of your website.
It is important to understand that google does not only check for keywords that can be placed in the metadata of your pages.
Choosing the right words and expressions in all your titles and text helps Google to reference what your website is about and at the same time improves the way your readers browse and understand the content of your pages.
For more information on this central topic, check the Mini Guide "Choosing Words and Expressions” under "Website Creation Tips”. |
How do I change the language in SimDif? | Open ‘Account Preferences’ (blue button, top left) and select “Change the language of SimDif”.
Choose the language you prefer to use when you create your website and hit ‘Apply’. |
How do I make my SimDif website multilingual? | SimDif allows you to duplicate your Pro site for translation.The new site will also be a Pro site, and to help you, if you translate the site manually, we will give you the first 6 months for free. If you opt for an automatic Google translation we will give you 2 months of Pro subscription for free.
Follow these steps to duplicate your site: • Go to ‘Site Settings’ (yellow button, top right). • Then "Duplicate for translation". • Enter the name of the new site and choose a language. • Choose either manual or automatic translation for the site duplication. • Hit ‘Apply’
How do I get a good translation?It's important to start with a well written site. Following this, working with a native speaker is the only way you can ensure a good translation. |
I’ve changed my A Records. How do I link my domain to my SimDif website? | 1. Log in to your SimDif account.
2. Open 'Site Settings' (top right, yellow button) and select "Site Address - Domain Name".
3. Scroll down and tap on the big grey button named "Use an existing domain name that is currently registered with another provider".
4. Enter your domain name into the fields, Publish your site again, and your domain name will be linked.
5. Contact us to get a free "https://" with your address. |
Why is SimDif slow on my phone? | Editing a fully featured website remotely takes more resources than other tasks you can do with an app. However, our high performance servers allow SimDif to run as fast as your device and internet connection permit.
• If the app is loading slowly for you, connect to the best available wifi connection.
• If you have confirmed that your internet connection is fast and the app is still slow, check your phone storage and cache.
You might also check that your phone is not either too hot or too cold. |
Why can’t I log in to my SimDif site? | There are a few reasons why you might not be able to log in :
• Make sure that you are using the correct email address, the one you created your account with.
• Re-check your password. If you have forgotten your password you can reset it by clicking the link on the login screen.
• After 6 months your Free Starter site will be automatically unpublished. If you don’t publish it again within a further 3 months, your site will be automatically erased by our system.
Your Starter site can be free forever. All you need to do is publish at least once every 6 months. This requirement is to ensure the overall quality of sites on our system. |
How can I make a Logo for my business? | SimDif does not offer to design your logo for you, but we can happily share our experience and advice on the qualities a good logo needs.
● Make a color version and a black and white version of your logo, and start with the black and white version.
● Unless you always want your logo to be text based, make a version with the name of your company in it, and a version without. See if you can still create a feeling of brand identity even without the name.
● Try to make your logo recognizable even when really small.
● Try to design a logo that is visually balanced and easy to read in a square. Your logo will then be more adaptable to different media, including your website and social networks, and to business cards, posters and fliers.
● SimDif websites accept logos based on a square frame. You can upload a png with a transparent background if you wish. |
How can I make a Logo for free? | There are many apps and websites with which you can make a logo. We looked at several and picked out a few which we think can help you get a good result easily, and for free.
CanvaCanva is an easy to use logo maker with apps for iOS and Android, a browser based app, and software for Windows and Mac. There is a huge selection of templates and tools, but the free version has limited customization options.Try Canva in a browserGet the App on Google PlayDownload on the App Store
Vintage Logo MakerVintage Logo Maker is an iOS app which has just a few, but very well designed, vintage themed templates. The editor is easy to use, and you can export a high quality logo as a png or jpg.Download on the App Store
Logo MakerLogo Maker is an Android app with well designed templates and tools. It is limited in the free version, but you can still save a logo.Get the App on Google Play |
How do I logout of SimDif? | • Open 'Account Preferences' (blue button, top left).
• Hit 'Log Out' at the bottom of the list. |
How do I format copy-pasted text in SimDif? | Any time you copy and paste text from another place, it is best to use the magic wand tool.
This is the red icon in the top right corner of the text editor. It will clean ALL formatting in your text and this will allow you to start with a clean slate.
This formatting tool will make sure that your text will flow within your block, whatever the size of the screen used by your reader. |
SEO #6 How do I create meta tags for SEO in SimDif? | Meta tags help search engines understand your website's content and display it correctly in search results. Three important meta tags you should always set up are: Title for Search Engines, Meta Description, and (if you have a custom domain name) Site Name.
Title for Search EnginesThe Title for Search Engines is the title of each individual page of your website in search engine results. Make sure it clearly describes what your page is about, keeping it short and interesting to attract potential visitors.
• To set a Title for Search Engines, on each page of your site tap on the 'G' icon and complete the field.
Meta DescriptionThe Meta Description should be a brief and inviting summary of the content of a page. It is often displayed in search engine results below the Title for Search Engines.
• To add a Meta Description, on each page of your site tap on the 'G' icon and complete the field.
Site NameSite Name is a recently added element in Google Search results which is the same for every page of a website, and should be your brand, organization name, or website name.
For now, the only way to control the display of a Site Name is to have a custom domain name such as "mywebsite.com".
• When you have a custom domain name, set up your Site Name by opening your homepage in the SimDif app, tapping on the 'G' icon, and completing the Site Name field.
Watch the tutorial video:How to Add Metadata |
How do I add a map to my website? | Tap ‘Add a New Block’ on any page, select ‘Special’, and choose the ‘Map' block.
• Once the block has been created on your page, open it and either search for your address or drag the marker to your location.
• When you’ve placed the marker where you want it, tap ‘Go' to center the map view, then hit ‘Apply’. |
How do I edit the Menu Button? | SimDif has a Menu with tabs which is always visible on the left on computer screens. On phone screens there is a three-line button ( ☰ ) which you tap to open the menu.
By default the label of the button is “Menu”, but you can change it as follows:
• Open Site Settings, top right• Go to “Tools & Plugins” or “All Settings”• Choose “Edit the Menu Button”• Type your new label into the empty field, hit “Apply”, and Publish.
Your Menu Button will now be updated on your published site. |
How do I edit the Title Tag of my website? | Each page of your site has some code which tells search engines like Google what to display as the Title of your page in search results.
When you give your page a Title, SimDif automatically sets your Title Tag to the same. So, in most cases the Title in Google will be the same as the Title of your actual page. However, you can change it to something else.
To edit the Title Tag, hit the ‘G’ icon (top-left of the page in the app, top-right on a computer browser) and edit the field “Title for Search Engines”. Then ‘Apply’ and ‘Publish’. You may need to wait a few days before Google’s ‘robots’ notice the change. |
How can I make money from my SimDif website? | SimDif is dedicated to the organization of your content for your clients and search engines.
SimDif is really good at creating presentation websites for your professional activity or hobby.
Let us know what is your area, we might be able to show you some examples of similar businesses that also use SimDif.
Here are the best ways to make money with your site:
- Present your activity and start to garner interest online- Promote the services you offer to your clients.- Create an online store to sell things.- Learn how to use SimDif and create websites for others.
In the Pro version, you can place Google Ads on your site. However, do not expect to make much money from them unless you have hundreds of consistent visitors each day. |
Why can’t I delete the contact page of my SimDif website? | The contact page cannot be erased, here's why:
• When visitors view your site on a desktop browser, there is an important button "contact us" that appears in the top bar as they scroll down. This is linked to the contact page.
• It is not safe to display your email address on your website. This will dramatically increase the amount of spam sent to your email. Hiding your email address is one of the functions of a contact page/form.
• A contact page with a form also allows people to write to you, even if their email software is not on the device they use to check your site.
• The contact page allows you to put a postal address, a Google map location, your phone number, buttons to reach you through WhatsApp or Messenger (or other communication apps).
• You can rename your "contact" to "get in touch", or anything you like.
• The best place to have your contact page (in your tabs) is last. This is where most people will look for it first.
If you want to put a link in your footer it is best to make it your contact page. |
How do I move a block or page tab up or down in SimDif? | If you want to change the order of blocks or pages, tap on the Hand icon in the top toolbar.(If you are working on a mobile phone and want to change the order of the pages, please tap on the Menu button at the top right)When you are done changing the order of things, tap on the pencil in the top toolbar to go back to Build mode. |
How do I move and reorder my menu tabs? | To move or re-order your tabs go to Move mode by selecting the hand icon from the top toolbar.
If you are using a phone tap on the menu icon to show the tabs.
To space out your tabs you can add a spacer by selecting “Add a Spacer” from the bottom of the tabs menu.
Select the Pencil icon to go back to Edit mode. |
SEO #5 How do I choose a good domain name? | It is important to keep your domain name short and descriptive.
A good domain name should be easy to memorize and difficult to spell incorrectly.
If you want to use your brand name as your domain, make sure to place keywords that clearly describe your business and location in the title of your home page.
Another option is to use keywords in your domain. For example simple-website-builder.com or vegan-pizza-oakland.com
Think about the words and phrases people will use to look for your website on Google. |
How do I name or rename a menu tab? | Go to the page of the tab you want to edit.
Click on the tab to open the text editor.
If you are using a phone:
1. Tap Menu and go to the page of the tab you want to edit.
2. Tap Menu again to bring the tabs into view and tap the tab of the page you are on to open the text editor.
Tips:
• You want your readers to have a clear idea of the page content when they read the tab name.
• If some of the content of your page is not represented by the name of the tab it won't be easy for your readers to find it. |
What is the address of my site on the web? | If you haven’t already given your site an address, when you Publish for the first time, the app will prompt you to name your site.
• You can do this before publishing by going to ‘Site Settings’, top right, then ‘Site Address - Domain Name’. Choose either a ....simdif.com domain, or your own domain name, even on a free site. • As soon as you publish your site, it will have this address. • Every time you publish your site, the app will give you a link to visit your site in a browser. • There is also a direct link to your published site at the top left, just under the toolbar. |
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