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partner account manager executive summary over years of customer facing management experience in managing healthcare it and banking industry managed teams of to members and projects involving cross functional teams to achieve organizational goals core qualifications ms excel project word powerpoint sap r spss oracle sql toad salesforce crm visio professional experience partner account manager to company name partner portfolio and revenue management managed project with regard to the customers product deployment in saas platform responsible to create partner quotations license renewals and service addendums resolving inservice request through jira and registering nodes and adding servers on saas plaza platform monitoring the invoice and billing on product renewals setting up the product demo environment for the partners and their customers assisted partners with online training and educate them about the product usage in the cloud platform client account manager to city drive sales through partners and distributors managed existing partners and generate revenues from them conducting promotional activities and events for partners and distributors and also encourage new channel partners through the events organized to understand the program benefits planning and implementing marketing and partner relations programs to increase partnership growth and retention analyzing and identifying the ways to maximize the revenue through lead generation and promotional events handling latin american market and accounts tagged to the territory for premier and elite partners working together with sales representatives to create quotations license renewals and approve deal registrations for the partners based on their certifications and partner levels creating awareness about the partner benefit program in order to maximize the sales opportunity managing quotations and the renewal proposals relationship manager to company name customers acquisition in order to increase transaction book size establishing alliances which would ensure steady stream of business referrals increase customer profitability used oracle sql to analyses the financial data related to the customer borrowings of funds continue professional development lead management system managed trade and asset services of the customers worked closely with a treasury department related to the hedging of funds handling small and medium enterprise accounts with key focus on bottom line profitability by ensuring optimal utilization of available resources conceptualizing and implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of banking productsservices managing a wide gamut of banking functions for small and medium enterprise accounts managing assets domain for the corporate clients with key expertise into corporate lending services health advisory manager to company name receive service requestsr from the healthcare clients customers analyze and study the sr thoroughly to ensure compliance as per hipaa and hcpc provide customer support and assist internally to process claims and requests by interdepartmental collaboration analyzing customers financial accounts and provide statistical reports to optimize their revenue generation and management generate financial customized reports using sql and excel for customers trained customers on product policies related to the health and accidental coverages managed cross functional team within the organization to increase focus on new customers managed customer centric operations pre and post implementation assist back office function related with regard to patient schedulingverification monitored clients data validation in accordance with the given code of conduct education ms information system management coleman university city state information system management masterof business administration marketing symbiosis international university accomplishments received thanks award for best performer for two consecutive monthshsbc received thanks award for the third quarter for closing the biggest deal across hsbc achieved annual revenue quota goals through sales and account management processes within territory corporate social responsibility active participant in project shapath the drive against human trafficking scmhrd languages english spanish skills premier banking benefits billing book business administration crm clients customer support english financial focus functional funds latin managing marketing market ms excel excel office powerpoint word enterprise oracle sql policies proposals sales sap r scheduling servers spanish spss sql toad treasury validation view visio

assistant chef highlights microsoft word excel powerpoint and access experience may to current company name － city state assistant chef oct to nov developed and prepared meals coordinated with manager and supervised kitchen staff communicated with clients to fulfill their needs financial aid office assistant jun to jun company name － city state developed excel projects for budgeting calculating student needs etc evaluated and processed numerous documents daily performed data entry consulted with students and assisted with financial aid documents education bachelor of science finance cpa eligible business june portland state university － city state gpa gpa gpa finance cpa eligible gpa gpa business associate of science december portland community college － city state gpa gpa presidents list gpa presidents list languages fluent in english andspanish conversational french skills budgeting clients data entry fluent in english financial conversational french access excel powerpoint microsoft word spanish

chef assistant core qualifications ms word advance ms excel intermediate powerpoint intermediate mac os education and training may bachelor of science hospitality and tourism management uni versity of massachusetts － city state hospitality and tourism management deans list all semesters work experience to current chef assistant company name － city state ensure cleanliness of kitchen work stations and operate dish washing machinery assist chef in preparation and plating of meals for lunch and dinner services of up to guests arrange the banquet area according to expected guest flow and type of event welcome customers and monitor flow between front and backofthehouse operations manage team of students and delegate preparation tasks to ensure a smooth lunchdinner servicecape cod b aseball league bourne ma public relations intern bourne braves may september and managed social media presence on twitter instagram and facebook for the bourne braves created player spotlights administered primary source of team funding overseeing donation collections and raffle programs coordinated volunteers for ccbl allstar game to maximize merchandise sales and food and beverage output for approximately attendees to property operations intern company name － city state inspect apartment homes on the market to assess whether company standards are being met and communicate issues to the maintenance team including follow up conduct weekly audits of parking storage and guest logs for a community with apartments display an extremely high level of customer service handling daily resident concerns service requests questions etc independently organized resident events and maintained their budgets and marketing created the first ever puppy pow wow for resident dogs we had on property which included contacting community businesses and securing sponsorships also worked extensively with roche brothers for the catering of a person endofsummer cook out to sales associate company name － city state contributed to wrenthams store being placed first in the district for sales associate credit card enrollments certifications cvent certified tips certified interests delta sigma pi professional b usiness fraternity march present · participate in recruiting fundraising community service and professional events march of dimes march for babies zumbathon for wounded warrior project poptab fundraising for ronald mcdonald house · reinforce my professional skills through training and development opportunities grow through various leadership platforms and contribute to the community through service workhtm career day board october present · served on the htm career day planning board as the facilities director monitoring the flow of the event floor and company satisfaction handled all company requests on the day of the event · collaborated with the career day committee to fundraise and market career day this included weekly organizational meetingseta sigma delta honor society fall present · selected to the only premier international hospitality management honor society chapter of distinction · serves as a means of uniting outstanding students for campus activities fundraisers and volunt eer programs not bread alone soup kitchen skills budgets credit customer service inspect ma machinery mac os marketing market ms excel powerpoint ms word public relations sales type additional information honors and activitiesdelta sigma pi professional b usiness fraternity march present · participate in recruiting fundraising community service and professional events march of dimes march for babies zumbathon for wounded warrior project poptab fundraising for ronald mcdonald house· reinforce my professional skills through training and development opportunities grow through various leadership platforms and contribute to the community through service workhtm career day board october present · served on the htm career day planning board as the facilities director monitoring the flow of the event floor and company satisfaction handled all company requests on the day of the event · collaborated with the career day committee to fundraise and market career day this included weekly organizational meetingseta sigma delta honor society fall present · selected to the only premier international hospitality management honor society chapter of distinction · serves as a means of uniting outstanding students for campus activities fundraisers and volunt eer programs not bread alone soup kitchen

consultant summary resultsoriented california cpa who adapts seamlessly to constantly evolving accounting processes and technology capable at managing multiple projects and consistently meeting deadlines under pressure extensive knowledge of accounting software and processes  skills complex problem solving analytical reasoning financial statement analysis sox compliance business function consolidation process reengineering system requirement writing and implementation testing outstanding interpersonal and organizational skills excellent oracle skills in all modules oracle fsg report writing advance excel and access proficiency high adaptability to new technology account reconciliation expert experienced in revenue recognition experience company name city state consultant to current as a member of the special project team to bring clients offshore accounting function back to the us i traveled overseas to thoroughly learn and understand the complex revenue recognition model and subsequently closed year end and provided training to clients us team the transition went smoothly and efficiently and it was completed prior to the original target date engaged in clients divestiture process responsible for training and transitioning of accounting functionality from the client to the buyer resulting a smooth transition of the sold business unit managed monthly maintenance and changes in oracle flexfields and financial statement generator fsg to ensure that financial reporting was accurate and reflected the uptodate corporate rollups as a member of the oracle upgrade team created validation methodologies in order to ensure financial reporting integrity served as a key contributor of the clients monthly and quarterly close and consolidation process managed and monitored the database of close tasks and journal entries coordinated with various accounting groups to ensure that each close was smooth and timely assisted the client in the quarterly and annual audit of financial information with external auditors stepped into the role of cost accounting at quarter end with only a few days of notice in addition to contributing to a successful quarter end identified the weakness of existing inventory and cost accounting process and recommended solutions and improvements company name city state consultant to responsible for complex monthly revenue recognition reporting and trend analysis reviewed contracts to interpret determine implement maintain royalty rate database calculated and performed royalty variance analysis monitored billing and royalty ratio to determine reasonableness and identify billing and royalty miss match which prevented incorrect billingroyalty payments reviewed monthly closing process recommended improvements and implemented work flow streamlining identified relevant reports recommended methodologies created new journal entries for midmonth close due to a client company ownership change and contributed to the timely completion of the acquisition utilizing my accounting and it hybrid experiences i researched and identified source data of various systems designed and created tools which provided consolidated revenue and expense ratio analysis for the management team company name city state it business system analyst to as an oracle application customer facing resource i liaised with project managers enterprise architects business users and various development teams to review analyze evaluate and approve complex business functional requirements partnered with stakeholders to forecast project costs and delivery time to ensure senior managements successful prioritization of projects facilitated joint application design sessions with development teams and created business requirement traceable system requirements test cases method of procedures and short interval schedules resulting in efficient and timely delivery of projects coordinated design and system requirement approvals and maintained documents in doors system to comply with it sox requirements actively communicated and participated in problem solving with it release environment teams during development quality assurance user acceptance testing production and post production warranty periods to achieve efficient transitions of various project phases supervisor of revenue accounting and analysis managed three revenue accounting staff members from their selection operation and personal growth development conducted oneonone sessions on a regular basis and performed midyear and annual reviews ensured timely and accurate reporting of service revenuearpu in accordance with various gaap accounting rules and contributed to the effort of successfully shortening the companys revenue accounting closing days from three weeks to four business days worked closely with the financial planning team on revenue trend analysisforecasting and the operation team on preparation of documentation and development of revenue recognition methods for new products and services cooperated with external auditors on quarterly and annual audits and internal teams on sox control testing and documentation supervised and prepared accurate and timely reportsanalysis for all aspects of the financial statements in relation to revenue deferred revenue cost of revenue and operation metrics prepared monthly reporting and analysis packages for the management team and implemented an enhanced financial system to streamline revenue reporting company name city state corporate accountant to performed monthly closing variance analysis and reconciliation of complex accounts reviewed account balancesaging trends and provided flux analysis for internal financial reporting forecasting and external audits participated and contributed account transaction data analysis during the oracle 11i implementation communicated and cooperated with international and domestic subsidiaries to streamline the closing process prepared monthly fixed asset mass additions deletions depreciation and interdepartment asset transfers calculated and recorded monthly foreign exchange gainslosses reviewed and interpreted contracts and related accounting publications to ensure appropriate reporting of various expenses documented and implemented accounting control procedures for sarbanesoxley compliance company name city state marketing business analystaccounting manager to completed the ciscovovida integration successfully with cisco acquisition teams facilitated crossfunctional global sales meetings between the field and marketing teams resulting in effective communication and timely resolution of major account issues renee chen obtained consolidated and analyzed major account information from both the sales and marketing teams on a continuing basis resulting in the availability of an uptodate forecasting of quarterly sales revenues established the vovida networks inc accounting department recruited trainedmanaged the staff accountant and implemented internal controls into a rapidly growing startup environment provided revenueexpense budgeting forecasting and reporting cooperated with cisco acquisition teams on the due diligence process and closed the acquisition within a month after the announcement company name city state senior accountant to responsible for general ledger analysis monthly and yearend closing and project revenuecost analysis designed and prepared monthly actualbudget comparative financial statements for departmental managers senior executives and the board of directors responsible for revenue and expense forecasting at both the corporate and departmental level responsible for reviewing and interpreting contracts to implement revenue recognition policies and procedures per fasb guidelines facilitated tax returns and annual audits with cpa firms responsible for managing and maintaining the platinumfrs financial reporting system company name city state associate tax analyst to performed financial statement auditing provided tax research and planning services for a variety of clients prepared complex quarterly and annual federal state local property and salesuse tax returns for multistate corporate clients assisted clients with their records and provided bookkeeping services company name city state corporate tax analyst to analyzed a variety of general ledger accounts and interpreted financial information to derive incomelosses for tax reporting purposes education and training master of science accountingtaxation san francisco state university accountingtaxation extensive course training in the fields of corporate finance taxation and business law bachelor of science business administration accounting san francisco state university business administration accounting coursework in accounting finance marketing and information systems skills accounting accountant accounts payable accounts receivable streamline application design auditing billing bookkeeping budgeting budget business law business process cisco closing excellent communication interpersonal skills contracts corporate finance cost accounting cost analysis cpa client clients data analysis database delivery documentation doors due diligence senior management external audits finance financial financial planning financial reporting financial reporting financial statements forecasting foreign exchange functional general ledger general ledger accounts information systems inventory managing marketing meetings enterprise networks oracle oracle application oracle financials oracle financial platinum policies problem solving publications quality assurance report writing reporting requirement revenue recognition sales sarbanesoxley supervisor system analyst tax tax research tax returns team player trend upgrade validation variance analysis yearend activities and honors california cpa completed the uc santa cruz certificate of project and program management coursework in sql and relational database

teacher professional summary over the past ten years i have excelled at effectively building highly motivated teams of varying backgrounds and abilities and challenged them to succeed in growing and attaining goals that they previously thought impossible  my work has centered on reducing anxiety through encouragement and evidence based practice to support my students and colleagues in reaching milestones in their lives skills purposeful lesson planning fast learner creative problem solving managing difficult behaviors coordinating multiple groups managing a team of adults communicating effectively with clients managers and team members setting goals data tracking for effective goals writing measurable goals creating materials for teaching multiple styles of learners arizona teaching certificate with special education endorsement coordinating meetings and preparing materials for all attendees   work history teacher to current company name – city state in july i was hired to teach a district program for student with autism in scottsdale arizona my duties were to provide academic and social emotional teaching to 3rd 4th and 5th grade students with autism in addition i provided emergency support when those students were unable to regulate their emotions in the general education setting i also managed ieps for all of my students and coordinated services with specialists such as ots pts and slps i supported teachers and staff in designing protocols for dealing with individuals with autism as well as helped support families to encourage their students in academic growth for the year i also managed a team of three paraeducators who provided direct support to the students in the general education setting and worked with teachers to implement individual education plans for students ensuring them the maximum time in the general education setting prepared quizzes tests and examinations to gauge how well students were learning created lesson plans and scheduled each day to promote maximum student learning and enrichment adapted teaching methods and materials to meet students varying needs and interests met regularly with parents and guardians to discuss childrens progress tabs teacher to company name – city state in i was hired to teach a district program for students with autism my primary duty was to teach social skills lessons to students in grades k5th grade i also designed and implemented supports for their general education classrooms assisted in inclusion supported the classroom teachers as needed and deescalated students when they became overwhelmed i worked closely with slps resource teachers and classroom teachers to design plans that met the needs of the students on my caseload as part of this job i was trained in sama nonviolent deescalation technique and physical restraint as part of the school i worked on the pbis team to support students in making positive behavior choices and helped with morning duties leap teacher to company name – city state in i was hired to teach the district behavior program for 3rd grade students with behavior disorders i managed a class of up to students with behavioral or social disabilities coordinating services academics and therapy in a selfcontained setting i was also responsible for managing their ieps daily communication with parents and managed incident reports due to violent behaviors in addition to my teachers certification i was also right response certified for deescalation and nonviolent physical restraint developed ieps with and without bips completed training courses to keep uptodate with new teaching methods and developments in the field preserved the confidentiality of student records and information at all times created a classroom environment in which children could learn respect for themselves and others paraeducator to company name – city state in i was hired by the olympia school district to aid students with autism in the selfcontained autism program i served this class for two years and then was transferred to work supporting special education teachers in the high school special education setting my duties included 1on1 student specific roles such as toileting academic support transition support life skills and daily routine support my high school paraeducator duties included teacher support making copies assisting students leading small group lessons and aiding the ebd class education education st martins university city english language learners  special education elementary education bachelors degree eastern university certificate of completion covenant bible college skills teaching classroom management team building support coordinating services  technology data collection data driven goal setting

health coach truefoodandwellnesscom professional summary driven and compassionate health and wellness professional with eight years of experience accountable organized and responsible with a strong focus in health education clinical nutrition and exercise physiology education and training master of science applied clinical nutrition new york chiropractic college － city state outstanding academic achievement overall gpa master of science exercise science state university of new york at buffalo － city state outstanding academic achievement overall gpa bachelor of arts biology state university of new york at geneseo － city state professional experience health coach mar to current company name － city state provide health coaching to employees of multiple corporate clients eg procter gamble the hartford collaborate with participants using motivational interviewing and an evidencebased approach to develop a health goal and action plan geared towards behavior change clinical nutritionist and exercise physiologist owner aug to current company name － city state promote awareness of current health and wellness research news and content through social media provide nutritional consultation and exercise prescriptions to clients speakerhealth educator jul to current company name － city state present health and wellness seminars perform biometric assessments ie height weight bmi body fat percentage and review lab results eg cholesterol and blood glucose health educator jun to feb company name － city state assisted participants in developing health goals and behavior change collaborated with a team of social workers dietitians pharmacists and behavioral health specialists made referrals as needed fitness director jan to may company name － city state developed and coordinated fitness programs based on the needs of the populationtracked participation and health assessment data to evaluate progress organized and executed timely and successful marketing campaigns for programs created marketing materials to promote programs ie brochures flyers and postcards composed and edited monthly and quarterly newsletters health project coordinator in exercise physiology dec to dec company name － city state coordinated the daytoday operations of a research study the effects of an aerobic and resistance training program on fatigue experienced by breast cancer patients undergoing radiation treatment managed operation of the peak physical exercise and kinesiology laboratory performed exercise testing on eligible patients that consented to study clinical support assistant feb to dec company name － city state collaborated with a multidisciplinary team on a daily basis to help assist in the care of patients on the bone marrow transplant unit performed administrative duties including triaging phone calls managing appointments and lab order entry publications why pilates exercises are your best solution for super toned abs watchfit oct the perfect glutenfree bread recipe to truly satisfy your taste buds watchfit oct a glutenfree apple crisp recipe that does not compromise taste watchfit oct ten foods that decrease inflammation and you didnt know about watchfit sept five delicious healthy eating recipes on a budget watchfitcom sept skills health promotion nutrition counseling exercise testing prescription health and fitness speaker microsoft office excel powerpoint word certifications american college of sports medicine registered clinical exercise physiologist american college of sports medicine certified cancer exercise trainer american college of sports medicine certified personal trainer

room chef summary motivated personable professional with broad range of food and beverage experience as well as experience with some of the worlds leading hotel management companies in customer service and guest relations very quick learner and great when performing alone or with a team flexible and versatile very organized and eager to anticipate challenges at a higher level highlights sous vide technique contemporary sauce work food handlers card focused and disciplined high volume production capability welltuned palette focus on portion and cost control inventory management familiarity scheduling proficiencystandard operating procedures problem resolution deadlineoriented microsoft office spreadsheet development employee training and development safetyoriented superior communication skills team player conflict resolution skilled multitasker excellent judgment adaptable organized fast learner staff training and development data management pos systems scheduling accomplishments nominatedawarded group leader at the culinary institute of america experience room chef may to september company name － city state responsible for the daily operations of kitchens for both casual dining restaurant and fine dining steakhouse as well as management of the steakhouse front of house operations experience includes scheduling payroll and overall management of employees training and development creating seasonal menus inventories purchasing and receiving and assisting in the organization and delegation for large functions and special events through costing and menu changes reduced food cost percentage in both restaurants by slashed the time required to conduct monthly inventories for all food and beverage outlets by completely redesigning the structure and organization of inventory sheets and data input sheets line cook july to may company name － city state responsible for both pantrygarde manger and sauté stations assisted in daily prep and production of all menu items as well as preparation and execution of highvolume functions worked with a small tightknit team and a constantly changing menu rotated monthly which allowed for more freedom of creativity and involvement in menu development multiple ideas for popular nightly specials were added to the permanent monthly menus room dining server july to july company name － city state delivered meals to guest rooms providing full tableside service to guests for all meal periods set tables per order assisted in plating and presentation assisted guests with all requests pertaining to food and beverage as well as other hotel departments and amenities assisted pastry kitchen and garde manger stations in preparing items for amenities performed departmental tasks such as conducting monthly inventories daily requisitions and participation in a regimented daily cleaning and organization schedule utilizing pairing knowledge gained from studies for the court of master sommeliers when speaking with guests increased overall sales of wine for in room dining by patisserie attendant in room dining order taker january to july company name － city state patisserie responsible for all daily business operations including arranging and serving freshlymade desserts and pastries coffee and espresso beverages having very broad knowledge of the ingredients and execution of all products storing and holding perishables in accordance with health code including fifo and temperature logging sanitation and cleanliness standards and recording inventory purchasing and receiving orders in room dining answered guest and inhouse calls pertaining to in room dining orders as well as expedited orders working closely with the kitchen setting tables arranging and expediting the delivery of daily hotel welcome amenities as well as many inhouse conferences and functions in room dining streamlined processes regarding amenities communications to those on future shifts and redevelopment of printed restaurant menus for both mozen and pierre gagnaires twist cafe barista november to november company name － city state created specialty coffee and espresso drinks as well as a variety of hot and cold sandwiches desserts and pastries experience and daily tasks included keeping daily inventories practicing standard food safety procedures and maintaining a safe clean and sanitary work environment commis extern september to january company name － city state assisted in daily prep and production of all menu items participated in preparation and execution of highvolume functions trailed and trained in all kitchen areas such as the hot line raw bar garde manger purchasing and receiving professional achievements court of master sommeliers introductory sommelier certificate acadiana culinary classic assisted chef jeremy conner of village café winning one gold medal and three bronze medals in multiple dish categories soiree royale culinary competition 2nd place winner in meat category education associate of science culinary arts the culinary institute of america － city state us coursework in hospitality and tourism managementhotel and restaurant administration coursework voted group leader of graduating class personal information additional information skills business operations costing creativity special events food safety inventory payroll purchasingreceiving scheduling

pmcpsm sales manager sales associate career focus performance management consultant with more than10 years of experience planning developing and implementing behavioral and operationally focused procedures to enable sales and productivity currently r esponsible for maximizing performance acrossthe corporateowned retail team in the southwest territory by working collaboratively with director of sales and area managers in addressing key issues salesskills leadership development performance improvement retail operations andcustomer engagement for the territoryi play a critical role in creating an infrastructure that enables sustainablemeasurable improvement in an evolving environment and am constantly working to improve internalprocesses and efficiencies within technical systems and behavioralprocedures of our associates summary of skills ability to clarify the nature of a problem evaluate alternatives propose viable solutions and determine the outcome of the various options detail oriented and able to present information and ideas clearly and concisely able to review different points of view or ideas and make objective judgments investigates all possible solutions to the problem able to draw specific conclusions from a set of general observations or a set of specific facts able to synthesize ideas and information maximized efficiency and team productivity through the development of collaborative quality initiatives continually evaluated the organizations skills and work performance to identify and implement improvements results oriented customerfocused respected team builder who drives quality and productivity initiatives and leads teams in business growth through operational excellence ability to translate the company strategy intospecific goals to ensure a focus on delivering results strongability to quickly understand complex issues and identify priorities focuson key points that can be clearly communicated to all levels of leadership maintaineffective cross functional relationship to drive program consistency acrossretail agent and business channels   analyze business and system requirements mangedevelopment of specifications to create and execute detailed test plans andverify bug fixes analyzed application system and securityerrors escalated issues to developers and verified fixes stronganalytical time management and problemsolving skills professional experience company name city state pmcpsm sales manager sales associate responsible for maximizing performance across corporateowned retail team in the southwest territory work collaboratively with director of sales and area managers in addressing key issues in operations key performance indicators execution of customer engagement as well as processes and behaviors necessary to achieve expected business results play a critical role in creating an infrastructure that enables sustainable measurable improvement in an evolving environment  constantly working to improve internal processes and efficiencies within the technical systems and behavioral procedures assessed skill levels of associates in retail environments and provided feedback to leaders on the effectiveness of ongoing training programs suggested program improvements to increase skill levels  worked with leaders to develop action plans to address gaps in performance  facilitated training sessions to refresh knowledge of associates as needed in order to achieve and maintain desired sales goals  developed reporting metrics and deliver to management as requested  assisted in establishing standards for performance and monitor against standards implementing changes when necessary  developed knowledge of leading edge learning methods external best practices applications and tools provide leadership and coaching to retail sales staff on selling skills company policies and practices performance management and career development  drive the achievement of store sales targets which include new customer acquisitions sale of essentials and sale of vertical features in a weeklymonthly basis while achieving the highest level of customer satisfaction  responsible for retail sales scheduling forecasting and reporting including but not limited to time reporting vacationtime off tracking expense reporting and approvals schedule development overtime management variance reporting and explanations cash overshort explanations tracking report competitive report etc company name city state customer service lead to management position responsible for all aspects of managing a single retail store has complete operation liability to achieve sales service organization customer satisfaction and profitability goals for the store in compliance with company procedures develops and executes short and longterm plans to achieve goals in support of districtregion strategy ensures the maintenance of expected operational and merchandising standards ensures staff maintains store presentation and supports brand consistency provides effective training to staff in the areas of customer service product knowledge inventory control and merchandising while offering developmental opportunities handles store level loss prevention issues company name city state owner to analyzed business performance against budget and goals developed and implemented successful business plans and strategies identified market opportunities and plans for effective implementation directed sales coverage completed monthly quarterly and annual business reports and financial information created comprehensive training programs for all personnel oversees sales inventory shipping human resources and other departments of the business company name city state dispatcher to provided support to the sales and service teams ensuring all objectives were met prepared weekly sales reports for managementresponsible for customer service including answering customer queries problem solving and providing information on new products tracked inventory and shippingreceiving of product received incoming service calls and scheduled and dispatched technicians as needed assisted with invoicing customershandled customer complaints company name city state quality analystspecial projectsrepair representative to quality analyst audited all orders coming from inside and outside sales offices to ensure customer satisfaction  exceeded set quota for weekly audits by   helped create and maintain reporting guidelines for all implemented audits  revised and formatted definitions to better enable us to accurately audit reps  able to audit andor provision on all platforms utilized by birch telecom  created documentation for new processes to distribute throughout the company installspecial projects specialist created local service requests to install new pots lines for existing birch customers  statused customers on the progress of their order  successfully cleared out my queue to prevent the ettr from running out on install orders by providing good customer service  exceeded daily quota of days worked  received on quality audits on of orders graded  worked all complex mac manual orders ex loop to ground trunk to pots  researched and corrected all service address inconsistencies regarding to new install orders by issuing manual records updates repair operations representative received inbound customer repair issues  used troubleshooting skills and testing system to determine correct fix agents  worked back office tickets by statusing end users clearing and closing tickets and further troubleshooting if necessary  relayed information to the ilecs pertaining to trouble reports  took call takeovers in the evenings for irate customers skills coaching consultation customer service data analysis leadership leadership development mentoring enterprise performance management process improvement project management sales sales development telecommunication mircosoft office including visio

g healthcare recruiter skills ads autism benefits billing coach coaching client clients data processing delivery drivers filing financial statements hiring inventory managing meetings access office network networking payroll personal coaching presentations pricing psychology recruiting researching research sales seminars staffing phone workshops experience healthcare recruiter city state company name jul to mar managed full cycle recruiting process to meet staffing goals developed strong relationships and partnered with hiring manager to maximize effectiveness of recruiting process tracked and reported key metrics partnered with hiring manager and interview teams to ensure job requirements were clearly understood presented candidates and coordinated the interview process built a network and pipeline of healthcare professionals that matched hospital partners culture sourced and screened candidates to meet the high volume of open positions professional recruiting specialist city state company name jun to dec sought interviewed reference checked and placed contract employees that completely satisfied the client requirements built contract employee workforce through ads career fairs social media relationships and networking took personal responsibility for and met all individual activity goals of entire division actively participated in all team meetings actively shared ideas and concepts communicated with clients regarding specific job orders candidate submissions and other candidate matters conference calls etc continuously explored new recruiting sources job boards and forums to assist the recruiters in growing their candidate pools as well as providing the sales team with business leads actively participated in networking groups and other business and community programs to increase skill knowledge ensured all hiring paperwork was completed thoroughly including is for all new hires as well as drugtests and background checks when required by the client pricing coordinator phone representative city state company name jan to apr processed field partners requests for pricing with accuracy promptness and diligence entered pricing into system with efficiency to ensure timely delivery of product served as contact pricing support for assigned pricing groups answering specific emails and researching questions regarding accurate pricing for customers assisted team members with keying pricing per deadlines one of four override phone team members of the first dedicated pricing phone team chosen to assist delivery drivers with override code needed to make deliveries of product to customers successfully handled on average calls per day efficiently researched pricing codes for accuracy maintained polite respectful courteous attitude while displaying keen understanding to the demands of the drivers schedules administrative assistantbilling specialist city state company name aug to nov managed accounts for loan officers collected reviewed and processed employee payroll timesheets completed monthly billing worksheets completed expense projections for office completed data processing maintained inventory placed orders for office reordered items per need setup customer meetings in office organized conference room for presentations and meetings assisted with coalition of loan applications set up candidate meetings prepared agendas and packets drafted and typed outgoing correspondence for clients answered front desk calls regarding loan questions and procedures financial statements reconciled bank accounts and ran financial statements for all properties delinquencies posted charges late fees and interest for delinquent tenants mailed out delinquent statements to tenants provided delinquency report to property manager filing maintained cohesive filing system for easy access to information adhered to strict deadline schedule managing several projects with ease education and training bachelor of science psychology virginia state university city state psychology general psychology early education psychology adolescent psychology developmental psychology psychology of learning psychological testing abnormal psychology sensation perception social psychology psychological research experimental psychology completed student work study assignment at the childrens house on the campus of vsu administered standardized intelligence aptitude and personality assessment tests to children in the local community referred by local pediatriciansprovided accurate and efficient results maintained composure with difficult or challenging patients using the testing techniques to monitor and control all situationslearned benefits of pediatric neuropsychological testshad the privilege of working with children diagnosed with autism spectrum disorder adhd and addcompleted work study program upon graduation working in this program for four years including summers certified life coachexpert ratingonline program certified with specialization in career coaching personal coaching relationship coaching virtual face to face and conference call services provided workshops and seminars also offered

founder and project manager summary a resultdriven clientcentric and committed client services officer with over seven years of experience in the financial services industry bringing expertise enthusiasm and passion to serve above and beyond clients needs build relationships and maximize potential profitability and productivity highlights client services management portfolio management project management securitization corporate trust compliance assetbacked securities insurance cash collateral management general accounting and taxation strong interpersonal and collaborative skill microsoft office with advanced excel skills accomplishments created ravingfan clients through meticulously maintaining superior provision of excellent client services at all times while serving as a client service officer at deutsche bank achieved high satisfaction from toptier clients and management for the administration of highvolume trust portfolios expanding departments branding and capacity while working as a financial analyst at american international group increased the manageability for more than collateral trust accounts at american international group experience founder and project manager october to june company name directed and coordinated activities to build an online platform for vietnams smes and companies fostered communication internationally with team members on project targets achievements and improvements researched vietnamese market to assess risk and opportunity to help develop and implement objectives client service officer associate february to october company name city state served as a primary contact for clients and liaised with manager trading desk operations custodians and other related thirdparties on a daily basis produced daily report for collateral portfolios totaling over 7b utilizing bloomberg and other inhouse systems and reported them timely and consistently to toptier clients and upper management managed monthly and quarterly pi distribution for 10b of assetbacked securities served and executed daily administrative and transactional activities on behalf of the client as the primary trustee optimized daily investment in accordance with clients direction through an array of permissible shortterm and longerterm instruments such as commercial paper time deposits treasury notes mutual fund and others financial products received client satisfaction rate and achieved all repeated businesses for consecutive years successfully administered and serviced a brandnew securitized product resulted in an expansion of departments capacity visibility and profit during a period of global economic and financial instability ensured that certifications and reports are received timely and complied with regulatory requirements set forth in the trust agreements andor other governing legal agreements diligently monitored and ensured that account transactions were clear of red flags for fraud embezzlement money laundering false accounting statements organized crime and terrorist financing reviewed and involved in discussions of legal agreements corporate trust insights doddfrank act sec regulations and banking regulations with internal departments other major banks and institutions applied leadership skills through active participation in numerous projects for various system enhancements crossbusiness connectivity innovate services and overall productivity and efficiency involved with but not limited to account analysis reconciliation and know your customer process financial analyst february to january company name city state managed more than corporate trust portfolios with a combined market value in excess of 15b and consisted of an eclectic variety of financial instruments effectively administered and reported daily large trust funds for morgan stanley exxon mobil corporation and harvard and consistently received high satisfaction from clients and upper management increased productivity and manageability for collateral accounts through reorganization and restructure coordinated reviewed and reconciled highprofile cash collateral accounts and delivered before deadline diligently reviewed assigned accounts for compliance with all reporting requirements recommended innovative alternatives to generate revenue and reduce unnecessary costs achieved revenue growth for our department by taking on additional reinsurance collateral accounts education bs finance rutgers university rutgers business school state finance certified corporate trust specialist american bankers association new york professional affiliations women on wall street princeton in asia local charities in vietnam member since business english for professionals and entrepreneurs founder since vietnam entrepreneurs of today and tomorrow network founder since related strengths • excellence client orientation • work well in a high paced and high pressure environment • strong problem solving and creative thinking • technically savvy

camryn hilliard professional summary highly motivated sales associate with extensive customer service and sales experience outgoing sales professional with track record of driving increased sales improving buying experience and elevating company profile with target market consistently recognized for sales performance and excellence in customer service skills current trend knowledge stocking and replenishing merchandising knowledge sales exceptional customer service social perceptiveness problemsolving skills client service clothingaccessories minor vetranary and pandora jewlery product knowledge excellent people skills sales expertise sales training cash handling multitasking strength cash register operation education university of scranton city state expected in bachelor of science psychology and political science work history company name sales associate city state current engaged with customers to effectively build rapport and lasting relationships delivered high level of assistance by locating products and checking store system for merchandise at other sites educated customers on promotions to enhance sales completed orders through store provided system system and organized product deliveries to meet customer timetables applied security and loss prevention training toward recognizing risks and reducing store theft maintained customer satisfaction while handling product returns quickly and professionally liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications provided positive first impressions to welcome existing new and potential customers answered customer questions regarding sizing and accessories and explained how to properly care for merchandise maintained records related to sales returns and inventory availability evaluated inventory and delivery needs optimizing strategies to meet customer demands processed product returns and assisted customers with other selections worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral educated associates on market trends and stayed uptodate on forecasts and pandora news tracked stock using company inventory management software prepared merchandise for sales floor by pricing or tagging analyzed and properly processed product returns assisting customers with finding alternative merchandise to meet needs maintained organized presentable merchandise to drive continuous sales implemented upselling strategies such as recommending accessories and complementary purchases to boost revenue solved customer challenges by offering relevant jewelry products and services prepared cash deposits up to with zero discrepancies company name sales associate city state engaged with customers to effectively build rapport and lasting relationships delivered high level of assistance by locating products and checking store system for merchandise at other sites educated customers on promotions to enhance sales developed marketed and sold full range of clothing products including champion and nike completed orders through untipro system and organized product deliveries to meet customer timetables applied security and loss prevention training toward recognizing risks and reducing store theft trained and developed new sales team associates in products selling techniques and company procedures maintained customer satisfaction while handling product returns quickly and professionally liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications provided positive first impressions to welcome existing new and potential customers answered customer questions regarding sizing and accessories and explained how to properly care for merchandise worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral educated associates on market trends and stayed uptodate on forecasts and pacsun news maintained organized presentable merchandise to drive continuous sales company name veterinary technician city state assessed paws ears and eyes for injuries or infections as part of initial evaluation maintained daily progress records surgery logs xray logs drug enforcement administration logs and routine records cleaned and disinfected exam areas equipment and kennels to prevent spread of disease control odors and maintain healthy environment interacted with clients regarding animal health questions and concerns education on treatment protocol and general procedures assisted veterinarian with wound treatment administration of vaccines and operations assisted dr fanning in performing basic exams and tests such as fecal and blood analysis for all species of patients monitored urine and fecal output completed weight checks and observed appetite during feeding administered oral or topical medications to boarding patients as specified by veterinarian in animals medical record greeted pet owners and performed intakes to go over array of available services outline costs and determine special needs of animal while in care administer medications vaccines and treatments as instructed by veterinarian conducted preliminary patient workups including gathering patient history information description of symptoms from owner and documenting presenting condition prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions collected specimens from patients for laboratory analysis for parasites blood analysis and culture processed new patients and updated client records with key information using hospital provided software carefully clipped nails and trimmed hair around pads and paws using gentle approach for anxious pets languages american sign language elementary american sign language elementary

business development analyst executive profile business analyst and project manager with specialization in it systems well versed in data mapping and user acceptance testing as well as solving complex problems in highpressure environments excels at cultivating managing and leveraging client relationships skill highlights business systems analysis project management business process improvement forecasting and planning requirements gathering scope and project definition technology architecture analysis integrated reporting information system iris portfolio management budgeting costbenefit analysis functional requirements requirement tracing user acceptance testing fixed income modeling wealth management valuation specialist sap business requirements matrixes talented public speaker superb communication skills advanced problem solving abilities critical thinking core accomplishments project management training certification information system business analyst it infrastructure system analysis and development enterprise model technology and issues training implemented strategic change management concept business intelligence and the executed of epic diebold oracle infor system projects for large organizations demonstrated experience in system fault diagnosis developing solutions and managing resolution professor of criminal justice law and paralegal exceptional communication skills feeding an ability to understand and interpret the operational needs of businesses at all levels keen attention to detail in the identification of potential glitches and threats to performance and security for new applications boosted customer service ratings by by developing new processes and improving work flow professional experience business development analyst january to june company name － city state executive director of the expansion of current prospects database within specified business sectors to develop and improve a current or new infrastructure system developed organizational change management strategies documented process flows and developed requirements for functional improvements and enhancements conducted activitybased analysis of business processes and made recommendations based on the findings analyze big data and social media data develop a sales contact plan direct marketing and attending industry events to build relationships with key prospects respond to incoming requests for information rfis requests for proposals rfps customer relationship management crm supply chain management csm in a professional and creative manner understand a prospects business needs and work with the expert teams to develop a tailored innovative system process designed costefficient staffing solutions for companies using epic infor and oracle resource management software lead colleagues in tradedoubler to identify common new business prospects and crosssell integrated search and affiliate proposition represent tradedoubler at industry events including round tables speaking forums and new business events generate effective leads exceed sales targets for the business work closely with marketing to identify appropriate go to market messaging for specific business sectors knowledge sharing learning development business enterprise risk manager january to january company name － city state supervise underwriting and businesstobusiness enterprise risk management by ensuring that policies contribute to protecting the organization from potential risks director of satellite offices within the state of ohio and kentucky and auditors managed information associated to the organizations operations from internal sources including finance accounting business development marketing sales operations and information technology in order to contribute to the development of the organizations strategic plan worked and provided the local state and federal crime authorities with evidence based information for client embezzlement and whit collar crime cases forecast the prediction of a costbenefit analysis during the life cycle of the business and the impact to net worthearnings for shortterm midterm and longterm scopes business client relationship manager january to january company name － city state developed business solutions and leadership for clients that productively develop and implement new improved business systems and processes both internally and externally formed a management plan for new client accounts and sales force achieved assigned sales and service objectives by contributing marketing sales information and recommendations to strategic plans and reviews executed action plans implementation of production productivity quality and customerservice standards that will resolve problems initiated leadership management completion of projects delivered the appropriate application and disposition of business consulting managed client and prospect account selling account management and senior decision maker clevel relationship building as assigned within the market territory including work to enhance and generate additional revenue with current client accounts and prospects committee member of internship recruitment development and retention as assigned by division vice president to ensure senior level relationship building and a partnership to generate more revenue through client prospects account development and lead generation project manager january to january company name － city state formulated client service operations editorial and implementation teams to demonstrate tradedoubler expertise at new business sales pitch contribute to the learning environment by identifying areas where there is potential for learning and building knowledge with others adopted the performance management scheme by setting objectives participating in performance reviews and building a personal development plan key relationships with other business development managers and business development executives managed marketing executive proposal writing group marketing client development and network team education master of science information systemsgraduate business analytic certificate university of phoenix － city state master of science criminal justice tiffin university － city state specialization criminal justice administration bachelor of science public administration myers university － city state skills business analysis account management accounting big data business administration business consulting business development business solutions business systems customer relationship management client relations development database direct marketingfinance information technology law leadership director marketing market evaluation messaging enterprise network organizational performance reviews performance management policies processes proposals proposal writing speaking professor quality recruitment relationship building risk management selling sales scheme strategic plans supply chain management tables underwriting

teacher profile i am a highly qualified k vocal music teacher holding a bs in music education from kansas state university and sterling college i believe in building a solid foundation in the formative years and helping students find many different ways to experience musici lead them to develop passion in music and performance that leads them to continue in music in middle high school and beyond providing multiple delivery methods in teaching assures each student will experience learn and retain key music knowledge in they way that they learn best using brain research strategies coupled with multiple intelligences hots and explicit instruction i have found a way to teach students music through all core areas music is a universal language regardless of gender or race music looks the same on paper but is experienced in numerous ways through culture i am passionate about teaching areas of expertise trained in explicit instruction trained in hots instruction years mtss leadership team corporate trainer customer service manager quality control specialist corporate scheduler professional experience to current teacher company name － city state taught k vocal music and band assistant responsible for two schools one elementary and one middle and high school vocal coleman ms k vocal music horace mann dual language magnet and k at jackson elem at coleman ms had a choir of students and a rotation of 6th grade students taught general music and also choir and performed concerts a year and assisted with musicals horace mann rebuilt a new vocal music program from k8th grade improved choral quality and built concert attendance from to in years started a select performing group of 5th graders called singing ambassadors served as latchkey co director for years and latchkey assistant director for year worked in a dual language environment for the past years and implemented dual language strategies in my content area to teacher company name － city state taught k vocal music and restructured hs music curriculum responsible for elementary at windom and mshs at little river was hs band assistant to teacher company name － city state taught six sections of each grade level of kinder through 2nd grade students gave three programs a year and helped tutor individual students accompanied for a select group of grades to teacher company name － city state vocal music band and pe taught vocal music to kinder through grade took ms students to contest and district choir taught beginning and advance band to ms students and took to contest and district band taught pe to vice president of human resources company name － city state hired all levels of new hires for the cu also served as part of the management team assisted in new accounts when needed provided all hospitality for visitors and board meetings as well as special events worked closely with all people to maintain positive work environment and keep morale high assisted with complaints and provided customer service when needed to scale interface installation specialist and customer service specialist company name － city state traveled a state area to put coop scales on computer interface then train staff how to use our product troubleshoot over phone or travel to address issues and follow up to quality control compliance and asst corporate trainer company name － city state i answered all presidential complaints forwarded complaints to president was part of the presidents council and traveled to cherry hill nj twice monthly to meet with corporate to make sure we were compliant with other ge customer service based companies assisted in corporate training of customer service representatives managed phone reps used phone monitors to monitor service provided by my team of phone representatives provided feedback and used motivational strategies to improve customer service education bs music education sterling college － city state music education music education after taking a year break from education and working in management with ge capital i finished and obtained my music education degree select one music education kansas state university － city state accumulated college credits toward music education affiliations member of kmeanea member of utw member and executive council of the ksu alumni choir skills corporate trainer member ge capital presidents council quality control and customer service management motivational strategist

volunteer hr ivolunteer summary sponsorship not required to work in the us a successful human resources professional with a masters qualification in human resources and experience in a challenging environment key skill sets include recruitment recruitment efforts scheduling posting positions follow up and offer letters seasoned executive with years staffing technology recruiting and staffing experience with a highly successful track record at big firms such as nokia and also smallmidsized startup it services firms extensive handson experience in recruiting it talent in the us and india marketplace and driving talent acquisition with sourcing teams besides corporate sector have also been engaged with nonprofit sector in the same role for a while key strength experience include extensive experience with highvolume recruiting responsibilities within startups and corporate environments partnering with hiring managers to understand the skills and background requirements for each opportunity and provide expert advice and coaching to hiring managers throughout the recruitment process conduct employment advertising campaigns and programs by developing and managing a network of recruitment and referral resources including but not limited to networking with schools colleges minority organizations state employment services other employers and professional associations participate in recruitment interview and selection of candidates for all levels of position openings and promote a work environment that openly embraces individuals with diverse backgrounds and experiences source screen evaluate and select candidates through a structured recruitment process designed to obtain the best candidates inform applicants of job duties and responsibilities compensation and benefits work schedules and working conditions company policies promotional opportunities and other related information utilize knowledge of multiple recruiting sources such as dice monster hot jobs 3rd party vendors independent consultants and execute various recruiting strategies generate qualified candidates through costeffective efforts ie alternative sourcing utilize a resume database for sourcing and tracking of all candidates proficiency with employment interviewing techniques and applicant appraisal demonstrated oral presentation and written communication skills excellent relationship management skills to develop successful networks within senior management staffing teams and hr partners ability to handle volume recruiting in a fast paced un structured environment adhering to strict deadlines extensively worked on taleo tool dynamic and resultoriented individual with years of technical recruiting experience focused in the placement of software engineersarchitects distributed and mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers and business analysts possess strong technicalbusiness acumen and understanding of technical requirements deep sourcing skills and experience sourcing passive candidates excellent candidate assessment skills possess excellent knowledge of recruiting and hiring processes including sourcing interviewing reference checking tracking salary negotiations and closing a resourceful solutionfocused professional with excellent interpersonal and rapportbuilding skills responsible loyal reliable and independent worker with high level of enthusiasm and creativity selfmotivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously placed highend technical professionals in the area of information technology industry in contract and fulltime positions specialized in software engineersarchitects distributed and mainframe database architectsdevelopersadministrators networksystemsecurity engineers web developers quality assurancetest engineers technical programproductproject managers development managers and business analysts highlights experience volunteer hr ivolunteer － job profiling from key job requirements to job postings provide support for recruitment activities researched job boards and resume database to search right skilled candidates candidate suitability analysis for job requirements based on candidate motive and contacting candidates and scheduled interviews monitored job contracts and agreements to be renewed conducted reference checks and provided the same information to recruiters developed global recruiting presentations for international hr teams as a nonprofit sector recruitment matching unique job requirements with candidate fitment becomes an important aspect in this role the responsibility covers not just finding the right skill set for the job but also includes trying to do candidate behavioral fitment to the job requirements the unique requirements are from different walks of life spanning across a broad range of functional areas technical recruiter － city state responsibilities technical recruiter － company name － city state effectively recruited candidates through internet research internal database cold calling referrals networking job fairs and other strategies responsible for checking references negotiating terms and rates for each project coordinating the interview process extending offers and closing candidates performed extensive recruiting for senior softwaredatabase developers with heavy focus on technologies such as cc windows unixlinux net javaj2ee sql server and oracle consistently revenue generator gross margin as well as professional placement fee for the branch month after month and always ranked in the top recruiters within the region each month responsible for mentoring and providing ongoing training and support for new recruiters and serve as a resource for learning and navigating senior technical policies and procedures responsible for full lifecycle recruiting including networking screening and interviewing candidates negotiating rates and closing the responsibility includes covering a vast skill set varying from java microsoft technologies oracle sap quality testing engineering software chemical mechanical also have worked on informatica data modeling and other data warehousing skills that are available in market sourced extremely talented candidates under high pressure and short time durations for the client requirements managed all the logistics related to candidate placement monitor their hours of work and client feed back on a regular basis experience recruiting technical professionals across various levels and technologies experienced in recruiting for a variety of technical skill sets and various functional roles in an it organization strong knowledge of sourcing techniques including internet recruiting direct sourcing networking proprietary targeted search candidatetoclient matching extremely proficient in requirement analysis and communicating it to the potential candidates experience with recruiting informationapplicant tracking systems able to multitask and work in a fast paced environment senior executive － company name － city mitra technology foundation is an organization working in development sector which aims at leveraging information and communications technology for this sector the company in collaboration with different organizations runs recruitment programs to provide required skills at the right places one such flagship program being run by the organization is ivolunteer to map job volunteering opportunities in india and other developing countries across the world with the right skill set as hr the jobs main thrust areas were recruitment and induction besides this i was also involved in internal employee communication activities related to hr policies the main job activities were recruitment scheduling posting positions screen initial interview qualified candidates coordinate interviewing teams and schedule induction new hire paperwork and process new hires for integration into organizational functions and systems i had been working on different requirements like medical teaching technical and other skills as the company used to outsource all kinds of skills who were ready to work in this sector the job included covering not just technology space opening but also opening in nontechnical streams other internal communications with employees regarding the company policies liaison for staff on all personnel related matters to appropriate parties accounting departmentpayroll benefit providers etc participate and contribute to a variety of other hr projects and tasks education initial screening screeninterview qualified candidates through efficient and cost effective methods induction new hire paperwork and process new hires for integration into organizational functions and systems including facilitation of new employee orientation internal communications academic credentials year degree university specialization balaji institute of modern management － india pm post graduate diploma management management symbiosis law college － india mll masters labor laws and labor welfare labor laws and labor welfare bachelor of commerce h p state university － india bachelor commerce commerce skills net academic accounting aims c c closing cold calling contracts client data modeling database data warehousing fast focus functional hr informatica j2ee java linux logistics market mechanical mentoring microsoft technologies windows negotiating networking internet research oracle organizational payroll personnel policies presentations profit quality recruitment recruiting requirement sap scheduling sql server teaching unique unix

it compliance auditor career overview i offer years experience in various areas of the information technology field including five years experience installing configuring and troubleshooting computer software and hardware problems five years of experience managing software licensescompliance coordinating purchases of major projects and volume license contract negotiations five years of experience as an it compliance auditor in which i executed pcisox audits and provided corporate governance qualifications certified software manager csm siia certified information security auditor isaca license current mcpwindows mcp id server administration network infrastructure affiliations information systems audit and control association isaca software information industry association siia work experience it compliance auditor to current company name city state provide valueadded control assurancegovernance as it relates to security ecommerce and industry compliance requirements and controls liaise with information technology and operations areas to proactively assess security policy compliance and monitor risk coordinate external3rd party auditors including pci dss sas record retention and business process improvement reviews manage internal it audit engagements including system platform audits pci compliance readiness reviews it risk assessments change management and business process control assurance manage security control assessments of payment systems for merchant boarding and settlement of funds coordinate and perform compliance audits in accordance to the information protection data asset and threat provisions under the sarbanesoxley acts coordinate with incident response teams for postevent diagnosis investigation and documentation evaluate information protection governance framework against itil ffiec and cobit best practices provide effective projectaudit guidance and leadership to team members and management as it relates to data security and industry compliance assisted to implement policies on information asset protection operating system platform security network security and acceptable computing resource use coordinated with the business organizations to ensure the implementation of proper controls and maximum security with a minimum impact to functionality or purpose performed information security risk assessments and compliance audits for information security processes regarding asaix windows evaluated as system security values unix system security files racf setropts parameters windows user and workstation policy settings firewall ruleset parameters and router configuration files evaluated network vulnerability malware and port uses monitored compliance with the organizations information security policies and procedures among employees contractors alliances and other third parties assisted in the creation of the roles and responsibilities matrix for sap user profiles and authorities based on functional groupings performed the it audit portion of the internal audit department annual plan execute those audits activities projects and special services to fulfill annual plan commitments performed handson analysis of multiplatform and application security ensure all it policy and procedures are documented and updated according to regulatory standards deadlines are met approvals obtained guidelines followed repository usage understood and repository system of record uptodate as defined by the it governance program interfaces with internal and external requestors as an escalated point and reviews it artifacts for completeness and satisfaction for the delivery of quality services regarding important issues priorities and deadlinesensitive information mis technology procurement analyst to current company name city state incorporated corporate wide procedure for ordering software so that every order is tied to a license a purchase order and an install point instituted stricter software installation procedures to help insure only licensed software is installed on a company computer incorporated additional software media control retired obsolete workstations and software packages by implementing a pc refresh program and standardizing software titles created a software inventory repository utilizing microsofts share point responsible for managing all technology purchases and licensing activities centralized and streamlined the technology purchasing activities across jag to improve speed reduce costs and ensure proper record keeping of all fixed assets and software licensing maintained license compliance for our international and domestic offices created and enforced security policies procurement policies and compliance policies configured triactive discovery tool performed software metering and other tasks negotiated million dollar contracts with vendors such as ibm microsoft mcafee symantec etc lead contact on a multimillion dollar siia software audit in which i saved the company million dollars pclan support specialist to company name city state configured and troubleshot internet connectivity and network related issues via tcpip dns wins dhcp and smtp on windows machines trained new employees on how to install configure and troubleshoot customer equipment familiar with trouble ticketing system magic in support of tracking customer problems and corrections serviced configured upgraded and repaired compaq and hp computer equipment supported office xp outlook adobe acrobat internet explorer ibm as400 client access and other end user shrink wrap applications along with many homegrown applications instructed remote users on how to configure their machines for remote access use and supported vpn for remote access handled remote access issues such as connectivity modem and token authentication issues familiar with hp print server appliances and hp jet admin created required domain email and novell user accounts kix scripting lead tech on novell migration to windows servers managed movesaddschanges of customers and hardware worked with symantec ghost to perform larger roll outs and create a companywide standard image worked with remote control software such as dameware utilities and vnc viewer installed configured and supported blackberrys performed file restores and system backups using ca arcserve education and training certificate of completion msce prep course new wave technology associate degree networking technology bucks county community college networking technology skills adobe acrobat aix arcserve as as400 business process business process improvement change management compaq ca hardware contracts client delivery dhcp diagnosis dns documentation ecommerce email firewall fixed assets functional funds ghost hp ibm image information security information systems information technology internet connectivity internet explorer inventory itil kix leadership magic managing mcafee access mcp office outlook windows windows migration modem network security network novell operating system pci policies processes procurement purchasing quality racf record keeping router sap sarbanesoxley sas servers scripting smtp software installation symantec tcpip troubleshoot unix system utilities vpn

about creative communications professional good with implementing pr strategy writing press collateral and managing press onsite at events launches and trade shows also experienced in maintaining relationships to secure press placements creating event and launch timelines and strategies and managing influencer campaigns and partnerships additionally‚ accomplished and wellversed in roi social media marketing strategy creative marketing initiatives sem design content and copywriting education may bachelor of science public relations the university of texas at austin － city state student in the stan richards school of advertising and public relations vp ut austin public relations student society of america texas creative advertising sequence  completed business foundations certificate in marketing and management — the mccombs school of business ut austin  accomplishments created personal freelance agency la femme new york in may and secured press placements and launch initiatives for over projectbased clients in just months through strategic social media marketing increased social media revenue up to a month for hatch collection  managed and initiated brand and influencer partnerships garnering over in conversion increased acquisition engagement and following on social media platforms followers in months at hatch collection  experience to current digital marketing and social media manager company name － city state executing social and digital communication strategy and providing upper management and ceo with weekly social media schedules and analytical reports planning interviewing for and writing weekly strategic blog content liaising with creative team to create graphics and assets for social media outlets each week compiling monthly revenue reports across all channels based on social mediagoogle analytics and kissmetrics influencerblogger seeding executing brand and paid partnerships and outreachsample sending from start to finish — reporting conversion and roi post campaigns using analytics and ctrs tracking analyticsresults across social platforms and driving engagement and revenue per channel— beat previouslyset company goals each month to fashion pr assistant freelance company name － city state hellessy tess giberson milly kaelen nyc novis naeem khan libertine event management nyfw worked alongside production team and directors to manage venue logistics and to confirm dayofshow timelines created media alerts with showpresentation details and blasting alerts to targeted lists press checkins seating chart arrangements to digital marketing intern company name － city state social media marketing and analytics tracked web and social media impressions via google analytics and kissmetrics highlighting individual strategized for major social media campaigns ahead of art exhibits and the companys annual art festival artists and features and executing market research on how to optimize festival turnout worked to calculate clickthroughs for banners based on site and google analytics and compiled marketing information and reports to improve annual art festivals writing and compiling weekly social media calendars based on company and community events to beauty public relations intern company name － city state clients obsessive compulsive cosmetics inglot cosmetics the makeup show hair room service managed social media for agency and clients event management for clients— managed press booths for clients for new york citys largest makeup artistry trade show the makeup show nyc updated media lists pitched to glamour magazine teen voguevogue ebony magazine essence magazine allure magazine refinery29 w magazine etc put together press kits for clients— drafted and distributed press releases to press at obsessive compulsive cosmetics nyc store grand opening and trade shows the makeup show nyc skills web design and branding pr writing media alerts event wrapreports product dossiers launch plans press releases pr and marketing software proficiency and experience fashiongps cision hootsuite kissmetrics google analytics design software proficiency indesign illustrator adobe photoshop  additional roles the makeup show eventspr intern nyc chaos cocktails marketingpr intern austin tx the pr boutique lifestyle pr intern austin tx diane terman public relations beauty pr intern nyc linda gaunt communications fashion pr intern nyc for more 

coceo the jillofalltrades willing to relocate closer to the company summary handson producer effective at bringing projects from a concept to a reality expert in personnel and project management with a passion for overseeing an entire production of a great idea morphing it into a great inspiring and entertaining film short or music video summary of skills freelance media production crew member with both onset and office experience extensive experience dslrs lighting equipment talented at creating producing supervising and budgeting a diverse range of network and independent productions detailorientated and committed to creating highquality finished products skilled editor with a background in final cut pro x and adobe software experienced in development production and postproduction with a strong sense of grasping visual aesthetics excels at relationshipbuilding organization and making sound judgment under pressure and within tight deadlines production experience to current coceo the jillofalltrades company name city state create budget forms call sheets production schedules findhire human and material resources the liaison between production team and client conduct research for project department and company rentbuy production gear and equipment to ensure highquality shoots produce edit direct write and film digital media content for website includes movies music videos shortfilms etc updates social media pages such as youtube facebook instagram and twitter take online courses to better the company such as branding growing a following through social media create unique and inspirational concept videos to brand to target audience 35years old create and manage the dream website make unique and colorful graphics for website and social media outlets via photoshop or illustrator · organize and produce events films shoots workshops and art showcases such as dream theworkshoot series · brand dreams message and purpose as a company · create a business plan finding investors clients and corporate clientèle the liaison to anyone and any company who wants to connect with dream train incoming interns and employees to ac crew member company name city state collaborated with team leadership and other key stakeholders on key editing and production decisions operator canon eos camera to capture music video give artistic and visual perspective to capture cinematic purpose and storytelling location scouting and storyboarding drafted film budgets and monitored expenditures set up equipment for production day lights camera music etc to production crew member contracthire company name city state answering and directing phone calls picking up and dropping off equipment payroll documentation lunch etc maintaining office craft service office supplies assisting the wardrobe crew the ad and producer distributing ndas and ensuring signature of production crew members assistant with the breakdown of the set apart of clean up crew to multimedia intern company name city state film direct and edit events on campus commencements conferences open house convocations etc assist direct edit or produce student projectsfilmsshorts scriptwriter and script reviser for student films personal films and offcampus productions develop preproductions storyboards budget forms casting calls and production meetings the active 1st production assistant organize schedule delegate work to crewmembers etc assist the msu spokesman newspaper with media journalist needs manage rental equipment from the dmc create digital media for multiple departments on campus assist with live taping with msus bear tv to intern company name city state location scouting for mfics interviews transcribe interviews for mfic assistant editor on real marylanders reel jobs gather information on maryland current film market arrange and consolidate workloads to meet deadlines stress the importance of teamwork to production assistant temphire company name city state handled performance contracts talent release forms minor release forms and confidential audition results registered potential contestants along with family and friends file production contracts in production office load and unload production equipment direct traffic and answer questions for contestants helped head producers maintain direct and organize contestants into in audition room to production intern company name city state support the development and production of spicerack productions inc help create and design website conduct script breakdown and contribute to scripttreatment changes research topics for proposals help organize show funding and equipment for producers and talent manage and direct spiceracks social media network such as twitter facebook tumblr instagram etc accompany staff and crew on remote shoots when possible assist producers as assigned education bachelor of fine arts filmtv production screenwriting morgan state university city state usa gpa gpa gpa magna cum laude honors graduate high school diploma colony high school city state languages beginner in spanish and chinese mandarin skills mac and pc user experienced with canon eos and other dslr camera operating systems   advanced proficiency in microsoft office word excel powerpoint outlook and publisher adobe photoshop premiere illustrator and lightroom and expert in final cut pro x expert in social media outlets twitter facebook vimeo instagram linkedin pinterest wordpress tumblr blogger snapchat vine indiegogo and kickstarted marketing skills creative strategies social campaigns etcwithin platforms

program manager professional summary highlymotivated community service professional skilled at networking media outreach and relationship development flexible and versatile team player who maintains a sense of humor under pressure core qualifications citizen engagement employee relations media relations intergovernmental and legislative affairs social media event planning and logistics public speaking copywriting and copyediting microsoft word and excel expertise strong communication skills experience to program manager company name － city state contributed to relevant blogs conferences and events both offline and online to increase brand awareness managed the complete redesign and launch of the companys website in number months created an official company page on facebook to facilitate interaction with customers managed all social media programs including internet forums blogs social networking applications and message boards presented on current promotions to the public at events and tradeshows wrote newsletter marketing copy and presentation materials for special projects established effective working relationships with clients government officials and media representatives developed and implemented communication strategies and information programs gathered and analyzed data on community needs and interests developed and published a monthly citizen newsletter organized public appearances lectures contests and exhibits to increase product awareness designed web and other content including monthly newsletters and promotional calendars managed the editorial content design and distribution of the external company newsletter conferred with production graphic design and webdesign personnel to coordinate production of corporate communications materials developed corporate communications strategies and programs including project timelines coached less experienced public relations staff members on corporate communications practices proofread and reviewed all print and electronic content for correct grammar and adherence to house style revised campaigns in response to feedback from the creative director account team and clients reviewed and edited colleagues written work for grammar tone voice and creative quality implemented seo strategy resulting in number increase to website hits used software to manage efficient delivery and track content drafts communicated with designers graphic producers video editors and videographers to create cohesive company voice researched industrial and technical information to quickly come up to speed with unfamiliar industries maintained awareness of digital trends and new emerging technologies and platforms to current office of state representative intern district director city state recruited trained and supervised new staff members interns and volunteers each year reviewed staff work and gave comprehensive and constructive feedback developed a page training manual for new interns and volunteers developed training program for specific assigned job tasks including database management and constituent casework drafted meeting agendas supplied advance materials and executed followup for meetings and team conferences planned and publicized events including securing more than in sponsorships edited and distributed press releases and pitches to local and national media outlets securing positive coverage in multiple publications attended community meetings and forums to answer questions address complaints and explain procedures collaborated with community members to educate the public regarding issues such as constitutional amendments and newly enacted legislation received and screened a high volume of internal and external communications including email and mail simplified topics such as healthcare energy government and technology through clear concise and compelling writing wrote newsletter copy and presentation materials for special projects created and maintained spreadsheets using advanced excel functions and calculations to develop reports and lists to intern company name － city state identified customer needs through market research and analysis tracked communication regarding clients using print and electronic media education bachelorof science public relations university of texas at austin public relations bachelor of journalism broadcast university of texas － city broadcast skills excellent interpersonal skills strong communication skills concise conferences copyediting copywriting clients database management email employee relations event planning government logistics market research and analysis materials media relations meetings excel mail microsoft word newsletter page press releases problem solver public speaking publications fast learner selfstarter spreadsheets

information technology specialist infosec summary retired information assurance systems security certification specialist responsible for managing and monitoringinformation systems and network security and information systems security programs in support of the informationsecurityinformation assurance mission for us army medical command and defense health agency also served as a clerk typist and secretary highlights selfdirected resultsoriented time management strong interpersonal skills dedicated team player labor relations accomplishments increased office organization by developing more efficient filing system and customer database protocols experience information technology specialist infosec to company name city state interpreted scan results implemented corrective action and prepared reports of findings in support of the network infrastructure worked in coordination with army cyber command and regional computer emergency response army cyber and rcert to support computer networks attacks cna and computer network defense cnd efforts chief steward to company name city state defended the interest of the federal employees at fort sam houston tx  assigned cases to stewards based on their skill sets  managed the receptionist area including greeting visitors and  responding to telephone and inperson requests for information  prepared employees rebuttal to grievances  organized files developed spreadsheets faxed reports and scanned    documents  participated in arbitrations mediations and alternate dispute resolutions education associate of science business administration richard bland college city state business administration skills excellent attention to detail fast learner ability to work under pressure excellent problemsolving abilities

marketing and corporate communications merchant services transition communications project manager summary a resultsoriented professional who cultivates strong and effective working relationships with internal and external partners to establish and achieve mutual communications objectives for advancement of companys business strategy highlights advanced microsoft office including visio ms project powerpoint and adobe creative suite sharepoint citrix live meeting and webex expertise advanced project management and implementation written verbal and interpersonal skills vendor and relationship management expertise communications and negotiation experience ontime goal achievements of proficiency rate experience marketing and corporate communicationsmerchant services transition communications project manager contractor to current company name city state manage write and edit external client communications and content to meet transactional needs of multiple business merchants also manage project risk through comprehensive mitigation assessment and planning techniques initiate define and manage marketing campaigns across business channels for direct mail programs within a matrixed environment actively manage the work efforts of multiple functional resources through the project plan strong partner relationship management influencing collaboration and negotiating with senior business managers to gain commitment and accomplish shared goals lead matrix process for crossfunctional teams to develop and execute client communications for various groups of merchants as part of bank of america merchant services joint venture with first data for merchants transitioning to preferred processing platforms engage and collaborate with key stakeholders on highprofile projects for distribution of printed and digital marketing collateral requests develop documentation monitor and report project status assesses the effectiveness and accuracy of documentation initiate and maintain reporting relationships with project stakeholders including team members peers managers customers vendors and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects gathers input and feedback effectively assists in directing both internal and external resources to achieve business solutions within project guidelines collaborate and communicate with other project managers and leaders to coordinate crossproject initiatives and activities ability to handle multiple priorities and work well under pressure with multiple deadlines engage and collaborate with key stakeholders on highprofile projects for distribution of printed and digital marketing collateral requests prioritize and perform a variety of concurrent tasks with minimal direction review and edit mail data files for creative production manage vendor relationships simultaneously meeting campaign execution deadlines with ability to adapt to unexpected requests strong time management skills and sense of timeliness in meeting commitments maintain accurate status reportssummaries and regularly communicate status to leadership business partners and other key stakeholders on a weekly basis met overall goals with proficiency rate understand proficiency of customers tactical goals to effectively participate in the development and implementation of business solutions to manage project risk through comprehensive assessment and planning techniques manage work efforts through the project plan for basic scope control procedures utilizing multiple functional resources documenting and monitoring project status to assess effectiveness and accuracy of campaign analyze and report project status and research information monitor project performance to maintain the quality of services deliverables and content timely response to operational issues and rfis within defined area to identify and eliminate obstacles to solution plans business goals or implementation develop contingency plans to meet compliance requirements with company practices engage all internal stakeholders to ensure communications are relevant timely and delivered at desired intervals responsible for campaign design and production and distribution project planning scheduling tracking and reporting proven project management skills with ability to execute and drive stakeholder agreement spreadsheet database and relevant project management experience proficient multitasker with the the ability to manage multiple initiatives concurrently write and manage standard content used for client communications strong detailorientation and problem solving skills with effective planning time management and organization skills adhoc project and reporting on an on going basis project manager to company name city state institutional client services marketing project management for product implementations asset consolidations and email campaign project requests engage outside vendors as well as other key marketing areas including fulfillment information technology creative services and print production status reporting of project work related to implementation of tactical product segment and institutionspecific marketing programs identify and log marketing planrelated issues or risks and escalate as appropriate following project management best practices communicate across marketing channels with partners to execute measurable scalable and replicable programs aimed at solving a key business need or taking advantage of critical business opportunities establish and implement rigorous to moderate complexity or single work stream project management processes and methodologies to help ensure that projects are delivered on time within budget and adhere to high quality standards to meet client expectations track key project milestones and adjust project plans andor resources to coordinate communications with all areas affected by the scope budget and resource work being managed include data gathering preparation of presentation materials proofing setting project timelines and change management perform quality review and escalate timeline issues and risks appropriately institutional marketing coordinatoradministrative assistantbudget specialist to company name city state officer marketing specialist to company name city state executive assistantoffice manager to company name city state education villanova university six sigma green belt certification advanced project management certification and project management essentials wbt education credits compliance and project management courses ch continuing ed credits various business and financial servicerelated courses pdus kings college city state diploma secretarial science secretarial science skills adobe ad basic budget business solutions change management citrix interpersonal skills consolidations content client database direct mail directing direction documentation edit email financial functional information technology leadership marketing plan marketing marketing collateral materials mail microsoft office powerpoint ms project negotiating negotiation organization skills print production problem solving skills processes project management project planning project plans proofing quality relationship management reporting research rfi scheduling six sigma spreadsheet time management visio written

system administratorassistant supervisor professional background over years of experience with a diversified backgroundfacilitator contingency planninga seasoned information technology leader team player and technologist with the ability to evaluate problems develop strategies and implement information technology it solutions more than years progressive experience developing and implementing logistics and it system support for aircraft and logistics and healthcare management information and command and control systems particularly adept at handling change startup and problem situations involving business processes and supporting it systems directed the successful implementation of financial healthcare logistics management and technical information systems completely knowledgeable and experienced in support planning techniques for weapon logistics transportation security healthcare and management and critical mission computer systems architectures support provided ranges from that of a technical systems or functional contributor program manager andor business developer to consultant depending on the needs of the program or customer skill highlights strong medical ethic problem resolution ability professional experience to current system administratorassistant supervisor company name － city state edwin combs supervisor assistant to the amca4 it supervisor a functional systems administrator fsa at scott air force base for amca4 logistics systems the a4 focal point for integrating ustranscom af maf and amc logistics c2 and logistics management it systems to insure a seamless and user friendly system that support the mobility air forces global reach mobility missions primarily insures that basic it infrastructure policies and programs support the worldwide enterprise logistics system for delivering and implementing the lean logistics framework needed to provide support for af elog initiatives needed to integrate with dod joint and af support for the war fighter understand technologies such as xml java and interface and communications technologies needed to support af and amc efforts in the areas of technical data logistics management and business intelligences implementation distribution and user access at all levels of the mobility enterprise additionally completely understand technologies such as transactional processing systems unix windows publish and subscribe using web services bi seamless data sharing relational databases data repositories gui tools and wireless networks etc provides technical advice on the design development and sustainment of management and c2 logistics systems assists with development of functional guidance for new systems and for major system modifications and system integration needed to support logistics and operations planning management and execution of business processes needed to support amc mobility operational concepts and af digital technical data in the 21st century ten years specialized experience in diagnostics and troubleshooting of personal computers and lan local area network related components on windows vista xp and networks for up to users configures user accounts and security groups in directory and resources administrator dra lead technician on setting up private network shipped to offsite bases to include microsoft server and active directory created standard operation procedure sop for vtc and an operating instruction oi for communications security comsec coordinates schedules and provides training to users on vtc equipment tandbergs vosip telephones and all other computer related equipment the divisions primary video teleconference facilitator for eight years maintains one vtc room for unclassified and classified vtcs responsible for all coordination and setting up of all vtcs approximately a month primary comsec responsible officer for the commands vtc to healthcare consultant company name directed and successfully implemented health screenings to include blood pressures cholesterol and diabetes testing at fortune companies such as daimler chrysler and union pacific railroad database management using a health risk assessment tool analyzed the data to provide the companies with detailed metrics on their employees health assessments contacted all the major health organizations to request informational materials and in addition created fact sheets to be presented to the individuals regarding their results from the screening answered general questions and often recommend customers to contact their physician provided educational materials for customers and contact information if customers needed physician assistance to clinical research associate company name responsible for developing documenting advocating and implementing integrated medical system concepts for the bmt division program lead for four pharmaceutical companies and hospital clinical trials lead on data integration within the bmt division developed and maintained a records database with study patients information identified reported and provided recommendations to the bmt staff regarding the clinical studies responsibilities included patient contact to inform them of procedures and side effects follow up with a physician established effective working relationship with persons from different organizational levels to company name responsible for developing documenting advocating and implementing integrated medical system concepts for the bmt division program lead for four pharmaceutical companies and hospital clinical trials lead on data integration within the bmt division developed and maintained a records database with study patients information identified reported and provided recommendations to the bmt staff regarding the clinical studies responsibilities included patient contact to inform them of procedures and side effects follow up with a physician established effective working relationship with persons from different organizational levels united healthcare roho incorporated education and training masters information management webster university － city state information management bachelor of science health education southern illinois university － city state health education may master of arts computer resource and information management webster university computer resource and information management coursework program management systems analysis and design database management security business administration business administration bachelor of arts community health education southern illinois university edwardsville il community health education associate of science southwestern illinois community college may microsoft certified systems engeneermcse microsoft certified systems engineer certification managing and maintaining a windows server environmentimplementing managing and maintaining a windows server network infrastructure may security certification skills active directory air force basic bi business processes database management database fsa functional gui instruction java local area network lan logistics managing materials access microsoft certified microsoft certified systems engineer mcse windows enterprise network networks organizational policies program management relational databases risk assessment standard operation procedure sop supervisor systems analysis and design system integration technician telephones troubleshooting unix video vista xml

director of engineering summary director vice president of operations engineering supply chain industries capital goods manufacturing gaming technology consistent on time product launches during companys largest growth period successful implementations of lean factory methodologysummary years manufacturing operations engineering gsc npinpd project management erp systemsconfiguration management data analytics and business intelligence skilled at mixed model cellularproduction lean factory datadriven kpis for electromechanical manufacturing with progressive increase inleadership responsibility and a proven record of culture turnaround and team performance highlights omnex high performance leadership toolkit crucial conversations vitalsmarts inc microsoft project management essentials microsoft sharepoint essentials technology skills autocad siemens plm solidworks pdm tableau powerbi cognos tm1 ms access project visio sharepoint designer jira confluence ms dynamics ax gp epicor published inventor uspto commercialized 1m revenue per year experience director of engineering to company name － city state capital goods manufacturer software developer for hospitality gaming 1b sales 3k employeesmajor customers las vegas sands mgm resorts caesars entertainment wynn resorts boyd gaming director of manufacturing engineering operations engineering reported to vp operations direct report teams indirect engineers analysts and technicians directed all product launches training system controls capital equipment and product compliance administered strategic planning and management of department pl opex 5m and capex 2m key contributions accomplishments product launch output doubled yoy matching quality on time delivery with same resources and multiple supplier sites in east asia and latin america achieved through greater process rigor design and process fmea for past product cycles and instituted project mis for global reporting presented semiannually to bod elt and investorsanalysts on npinpd strategies and initiatives lean manufacturing implemented saving 200k inventory increase production capacity directing kaizen lead events operationswide redesigning productionwarehouse to mixedmodel one piece flow reducing quality defects yoy all in the same space customer service quality level defects down from to below developing realtime kpis with continuous feedback loop creating a new standard of service excellence employee development engagement increased yoy by coaching direct reports mentoring people leaders with a system of accountability independent work ethic and continuous improvement senior manager of enterprise resource planning configuration management reported to direct reports programmed and maintained all erp system controls for company operations million skus 25k product orders and 50k service orders per year key contributions accomplishments configuration management expansion tripled product line support realizing additional 50m revenue utilizing dimensions and total variablescole s grundstedt page colegrundstedtgmailcom order fulfillment system streamlined increasing quarterly direct sales doubled output for outgoing service orders merging enterprise systems eliminating data redundancy business intelligence forecasting solution developed reducing inventory carrying costs by increased customer quality by increased demand visibility fold strategic planning decision analysis led for global erp core system migration budget of 10m manager of new product project management npinpd reported to direct reports oversaw project managers liaising with engineering operations service departments timely launch of new product procedural training data distribution key contributions accomplishments program management partnership with global marketing accelerating npi timetomarket by industrial engineering cmm program implemented reducing outages by systems management automation tracking program developed reducing service fulfillment senior new product engineer manufacturing engineer and project manager to company name － city state supplier quality defects driven to year low creating supplier scorecard qualifying suppliers on continents project managed customized product for corporate accounts earning 15m in sales production capacity increased by launching cellular production method using onefifth the space performance assessment intern to company name － city state data center network engineer built maintained servers raid5 disk arrays three 20kva ups stacks developing pm schedule for downtime reduction education master of business administration finance and marketing university of nevada finance and marketing magna cum laude top of class bachelor of science industrial and systems engineering university of southern california － city industrial and systems engineering time deans list professional affiliations certified project management professional pmp® project management institute pmi · member beta gamma sigma business honor society · member ieee engineering management society · member nesa national eagle scout associationprofessional training dfma design for manufacturing and assembly omnex · gdt geometric dimensioning and tolerancing skills autocad automation budget business intelligence cmm coaching cognos configuration management continuous improvement customer service decision analysis delivery dimensions direct sales directing erp enterprise resource planning forecasting global marketing industrial engineering inventory latin leadership lean manufacturing director market mentoring ms access ms dynamics microsoft project microsoft sharepoint sharepoint migration mis enterprise network engineer pdm plm program management project management quality raid5 realtime reporting sales servers siemens software developer solidworks strategic planning and management strategic planning systems management tableau employee development visio

accountant i summary flexible a ccountant who adapts seamlessly to constantly evolving accounting processes and technologies highlights strong communication skills effective time management analytical reasoning detailoriented account reconciliations customeroriented flexible team player superior research skills experience accountant i to current company name city state set up new jobs and new hires in the profitool accounting software prepare weekly invoices and perform research to resolve billingpayroll issues collect on aged receivables and report to management on a monthly basis perform reconciliation of accounts and make necessary entries and adjustments perform accounting analysis and conduct special accounting related projects at managements request examine accounting documents to verify completeness and conformance with specific accounting requirements trace and reconcile records of financial transactions check accounting transactions to ensure proper support documentation staff accountantgeneral accounting supervisor to company name city state assisted billing department staff with error resolution and direction on new issues resolved pricing quantity and sales or fuels tax errors on invoices for customers responsible for all accounting aspects of the arguindegui oil company ii aoc reconciled purchases clearing and outstanding bill of lading report with accounts payable and tied to the general ledger monthly assisted with and helped coordinate monthend ledger process performed monthly closing of purchase order bill of lading and sales order modules responsible for journalization of recurring entries investigated and resolved missposted transactions monitored and managed monthend accruals and performed bank reconciliations reconciled fuel and product inventory prepared and submitted reviewed trial balance to controller kept current buyer listing of texas enduser and agricultural exemption signed statement numbers and verified that exempt purchasers statements were on file and licenses were not expired identified and segregated total of exempt gallons sold to governmental agencies reconciled listings of exempt buyer gallons purchased with report from sage mas erp and preparedfiled federal and state fuels tax report forms prepared and filed quarterly texas motor fuel transporter report form prepared and filed texas sales and use tax return provided satisfactory responses to external requests for data ensured aoc complied with tax and regulatory authorities produced monthly trend reports and ad hoc investigative analyses accounts payable clerk to company name city state reviewedentered invoices and booked manual checks for all electronic transactions performed other duties such as filing and organizing supporting documentation for check runs tax associate to company name city state prepared tax returns processed refund anticipation loans and refund anticipation checks and served customers associate administrative assistant to company name city state provided significant level of administrative support to the mid rio grande border area health education center mrgb ahec executive director managed daily operations of the programs under the mrgb ahec performed all functions of accounting which included payroll payroll reports accounts payable accounts receivable reconciling cash accounts and preparing monthly financial statements by department on a consolidated basis and on a budget basis performed grant accounting and prepared all grant reports in order for the organization to receive its grant funds assisted in monitoring budget compiled statistical and financial data for reports assisted in maintaining equipment inventory coordinated travel arrangements for staff maintained employee records administrative assistantbookkeeper to company name city state responsible for input maintenance and reconciliation of all accounting systems and recordkeeping including budget purchasing personnel proceduresfiles salary fringe benefits insurance contracts taxes and revenueproducing activity workstudy student employee to company name city state fulfilled general office duties worked with the raisers edge fundraising software assisted with preparations for events and performed basic use of tamus financial accounting management information system workstudy student employee to company name city state performed general office duties which included filing making copies answering phones sending faxes shredding and assisted in the distribution of paychecks etc education master of professional accountancy accounting texas am international university city state bachelor of business administration accounting texas am international university city state languages bilingual englishspanish skills microsoft office accounting software sage mas erp peachtree complete accounting quickbooks pro profitool

construction worker summary hardworking shipping and receiving clerk familiar with all aspects of logistics shipping and receiving and general warehouse operations highlights logistics shipping and receiving punctual and reliable detail oriented adaptive team player strong problem solver multitasker fluent in spanish experience construction worker october to current company name － city state completed residential and commercial construction projects with minimal or no supervision retail associate november to september company name － city state offered exceptional customer service to differentiate and promote the company brand balanced the needs of multiple customers in a fastpaced retail environment prevented store losses using awareness attention to detail and integrity facilitated quarterly physical inventory counts quality assurance clerk august to september company name － city state answered customers questions and addressed complaints in person and via phone resolved delivery issues for carriers warehouses and customers documented pilfer and damaged inventory presented customers with bills receipts and collected payments for shipments picked up organized and scanned inventory minimizing company loss monitored shipments to guarantee ontime delivery forwarded clientrelated quality and service issues to the appropriate manager for resolution package handler august to august company name － city state worked at a rapid pace to meet tight deadlines cleared damaged items while loading freight redirected and organized outbound shipments operated powered pallet jacks and forklifts safely with a incident rate education high school diploma moneta high school － city state skills energetic work attitude following directions able to lift lbs organized responsible strong work ethic dependable reliable

manager administration facilities executive summary a motivated administrative professional seeking a position in a challenging environment over years experience successfully providing administrative and secretarial support to the operational department proficient in a range of computer applications welldeveloped communication and customer service skills proven ability to efficiently plan and manage multiple assignments to meet tight deadlines a proactive problemsolver who gets the job done core qualifications compensationbenefits administration change management inventory control staff development operations management policyprogram development skilled negotiator supervision and training computersavvy travel administration schedule management selfstarter deadlineoriented spreadsheet development professional experience manager administration facilities january to january company name － city responsible for managing all the travels transport related official activities while maintaining the healthy work environment discipline and handling various company vehicles coordinate for air travel hotel bookings arrangements and conference hall bookings also travel arrangement of visa for official purpose as per requirement while accountable for boarding lodging of management heads and guests liaise with vendors for purchase orders vendor reconciliation invoices agreements ensuring timely payments sap knowledge in efficient inventory management and vendor management liaise with various authorities and departments for smooth commercial operations for shipment of goodmaterial between outlets maintain update the premise lease agreement in liaison with various government agencies like electricity office municipal office telecom office etc handle oversee the allocation of workplace telecommunication it infrastructure other regular necessities to the employees at the facility responsible for maintaining hygienic surroundings by efficiently managing various branch operations activities coordinate housekeeping and security management services and activities with other departments and assuring that the staff follows established safety regulations in the use of equipment supplies at all times maintain control uniform needs for departmental staff requisite all supplies and equipment and maintains adequate inventory levels to provide a clean safe and comfortable environment up keep and maintenance of equipments and machines scheduling of cleaning shift wise maintaining the visual appearance and aesthetic décor of the premises problem resolution job safety practices etc ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties complete event management for all the meetings and conferences and internal event of the organization accountable for all the utilities maintenance of office furniture including procurement of office furniture equipments various outsourced services like security services printers stationery suppliers electrician water suppliers and travel agents etc assistant manager january to january company name － city independently handled the overall functional management for food and beverage outlet implemented strict measures in customer care procedures to optimize guest satisfaction retention ensured specific control on maintenance of best practices in service and hygiene while liaising with chef for the menu planning menu selection seasonal and on festivals based on customer reviews responsible for service satisfaction to variety of guests from diverse backgrounds and successful maintenance of international standards and utmost commitment to my work handled guest relationship planning and executing the operations to ensure quality service managing guest requests complaints and feedbacks and displaying cordial attitude towards them for referral repeat business to enhance profitability achieved a high guest satisfaction indices score maintained detailed administrative and procedural processes to improve accuracy and efficiencysuccessfully established effective systems for record retention by creating database for daily correspondence tracking training administration manager january to january company name － city analyzed each departments training needs and developed new training programs based on the analysisdesigned training modules that implemented strategic business practices and organizational behavior training concepts designed and developed training and development programs based on both the organizations and the individuals needs considered the costs of planned programs and kept within budgets worked in a team to produce programs that were satisfactory to all relevant parties in the organization such as line managers accountants and senior managers at board level devised individual learning plans produced training materials for inhouse courses assisted in managing the delivery of training and development programs ensured that statutory training requirements were met evaluated training and development programs helped line managers and trainers to solve specific training problems both on a onetoone basis and in groups develop the use of alternative learning methods in practice such as coaching e learning clinical supervisor shadowing to support the workforce development benchmark independently handled the overall functional management for food and beverage outlet implemented strict measures in customer care procedures to optimize guest satisfaction retention ensured specific control on maintenance of best practices in service and hygiene while liaising with chef for the menu planning menu selection seasonal and on festivals based on customer reviews responsible for service satisfaction to variety of guests from diverse backgrounds and successful maintenance of international standards and utmost commitment to my work handled guest relationship planning and executing the operations to ensure quality service managing guest requests complaints and feedbacks and displaying cordial attitude towards them for referral repeat business to enhance profitability achieved a high guest satisfaction indices score handling the housekeeping general maintenance formulating administrative policies arranging requirements such as transport facility guest house etc handling outsourced staff suppliers budget equipment materials and inventory control designing the annual budget which contains the entire expenses in general admin infrastructure repairs and maintenance for the financial year monitored training costs to maintain the training budget created testing and evaluation procedureseffectively trained instructors and supervisors on techniques for managing employeesmaintained corporate responsibility by staying uptodate with laws that affect human resource training programs designed electronic file systems and maintained electronic and paper filesmanaged the receptionist area including greeting visitors and responding to telephone and inperson requests for information education bbm business managment mysore university india － city state india e commerce skills proven written and oral communication skills • proficient in managing business correspondence • ability to organize personal work priorities • knowledge of filing and updating records • ability to make travel and accommodation arrangements • light bookkeeping knowledge • general office procedural knowhow • ability to work independently and as part of a team • ability to type at least wpm • excellent organizational skills • expert in handling office equipment • internet savvy with expertise in microsoft office • excellent customer service orientation • ability to research and analyze data effectively • exceptional attention to detail and interpersonal skills • strong ability to use standard business software and applications • demonstrated ability to remain self motivated at all times • able to manage stress • flexible in working hours

business development representative summary dedicated business development representative who is a detailoriented selfstarter and congenial salesperson who has excelled in closing percentages background in inside sales and customer service skills fca kain automotive training steps to digital success chrysler certified employee  crm training highlights seasoned in conflict resolution strong organizational skills energetic work attitude adaptive team player  telephone inquiries specialist multiline phone talent exceptional communication skills excellent time management leadership abilities quick learner experience company name city state business development representative to answered customers questions regarding products prices and availability emphasized product features based on analysis of customers needs responded to all customer inquiries in a timely manner shared product knowledge with customers while making personal recommendations maintained friendly and professional customer interactions company name city state internet social media manager to answer customers questions about products prices availability product uses and credit terms recommend products to customers based on customers needs and interests consult with clients after sales or contract signings to resolve problems and to provide ongoing support create and publish gravitating posts on various social media forums facebook twitter instagram etc respond promptly to all reviews regarding the company compose and send compelling email blasts weekly to generate business conduct weekly meetings discussing current sales percentages of the business development department update information on the company website frequently company name city state manager to trained new employees and brought them up to the restaurant standards finished all tasks in a timely manner oversaw all customer complaints and assist the problem correctly for the best benefit of the customer and the store company name city state server lead bartender to provided excellent customer service worked closely with other servers and kitchen staff to ensure that the restaurant runs efficiently

sales career overview executive assistant who is skilled at multitasking and maintaining a strong attention to detail employs professionalism and superior communication skills to meet client and company needs skill highlights time management meticulous attention to detail microsoft office proficiency invoice processing travel administration scheduling selfstarter meeting planning core accomplishments calendaring   planned all meetings and travel for ceo scheduling   facilitated onboarding of new employees by scheduling training answering questions and processing paperwork process improvement   oversaw implementation of new phone system which resulted in more costeffective service research   investigated any necessary information for proper billing for insurance companies patients and dmes such as proper billing codes data organization   improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced microsoft excel functions multitasking   demonstrated proficiencies in telephone email fax and frontdesk reception within highvolume environment administration   performed administration tasks such as filing developing spreadsheets faxing reports photocopying collateral and scanning documents for interdepartmental use reporting   maintained status reports to provide management with updated information for client projects planning   arranged scheduled and coordinated all logistics and travel itineraries for staff of employees ensured staff was equipped with all necessary supplies and collateral for long distance travel formally recognized for playing an instrumental role in the implementation of cost savings measures experience sales october to current company name － city state coordinated customer facing webinars including developing relationships with vendors tracking customer attendance and postwebinar followup freelance january to current company name － city state arranged appropriate travel visas agendas necessary contacts and country informationmaintained and coordinated executive and senior management vacation daytoday meeting and travel scheduleswrote and distributed meeting minutes to appropriate individualscoordinated customer facing webinars including developing relationships with vendors tracking customer attendance and postwebinar followupmanaged desktop publishing and proposal and memo typing executive assistantexecutive assistant february to july company name － city state sole assistant for eastern half of north america highly versed in linguistics strategic writing and language composed marketing documentation in addition to territorywide email prepared and processed expense reports enforced mandatory budget policies for sales account managers simultaneously managed calendars of numerous executives booked travel both international domestic managed facility logistics vendor maintenance managed training classes ranging from to guests for mcafees new york city office staffed conferences held at the jacob javitz center in new york city as well as las vegas boutique hotel the venetian planned and attended quarterly reviews in five regions across north america human resources representative for new york city conceptualized and placed into action a uniform on boarding manual fully versed in sales and operational data forecasting assisted and more importantly was trusted in details of personal matters designed powerpoint presentations for monthly divisional meetings with toplevel executives scheduled board of directors meetings and assisted with meeting materials and agendas maintained and coordinated executive and senior management vacation daytoday meeting and travel schedules collaborated with other administrative team members human resources and the finance department on special projects and events provided logistical support to visiting executives in coordination with other executive assistants coordinated customer facing webinars including developing relationships with vendors tracking customer attendance and postwebinar followup created and maintained computer and paperbased filing and organization systems for records reports and documents investigated issues and problems and drafted responses to urgent requests served as executive assistant to the national sales manager marketing manager and senior product managers initiated and updated yearly dealer agreements and dealer applications approved travel expenses and reimbursement requests arranged appropriate travel visas agendas necessary contacts and country information supervisor june to february company name － city state oversaw staff ranging from employees per shift observed established trends to market purposefully divided sales into microsegments in order to increase rtd sales utilized revenue data along with environmental factors as primary source of research based upon direct contact with consumers education bachelors anthropology hunter college － city state emphasis in linguistics skills microsoft office suite calendaring critical thinking travel arrangements additional information links

corporate accountant summary i am a highly motivated hardworking college graduate with hands on experiences in daily accounting practices looking to obtain a position with a company where i can utilize my analytical abilities and professional skills acquired through academic preparation and work experience i am an accounting professional recognized for my selfstarting abilities and skilled in regulatory reportingaccounting operations and tax accounting i am matriculate resultsoriented and solutionfocused individual with great motivational and leadership qualities that work extremely well under pressure in a team setting as well as on my own areas of personal strengths include but are not limited to highlights organizational skills communication skills time mgmt skills great motivator analytical abilities reliable delegation of duties multitasking abilities work ethics problem solver prioritizing ability self starter punctual sap microsoft great plains quickbooks microsoft outlook familiarity microsoft access knowledge analytical reasoning financial statement analysis strength in regulatory reporting compliance testing knowledge understands foreign tax reporting budget forecasting expertise account reconciliation expert complex problem solving strong organizational skills sec and call reporting proficiency general ledger accounting superior research skills flexible team player advanced computer proficiency in depth familiarity with microsoft excel microsoft word proficiency microsoft power point microsoft publisher knowledge experience company name city state corporate accountant prepare accurate and timely financial statements and supporting financial information prepare daily journal entries and general ledger account reconciliations prepare and analyze monthlyquarterlyannual financial statements and management reports accurately and in a timely manner record and maintain fixed asset purchases and applicable depreciation and amortization schedules prepare variance analysis to budget and forecast support in compilation of annual and periodic budget information prepare and maintain in good standings and according to gaap standards various marketing schedules in various currencies review code and process employee expense report in multiple countries and currencies assist in meeting tax compliance including annual corporate tax filings and regulatory local and international certifications prepare and reconcile monthly goods and services entries reconcile all corporate banking transactions complete monthly cash flow analysis perform daily routines and month end procedures respond to various queries and requests from externalinternal auditors ensure gaap are being applied appropriately prepare timely and accurate net assets values yields distributions and other fund accounting outputs for subsequent review prepare intercompany netting offset warrants for the affiliate companies record accurately and in accordance of the department policies and procedures such accounting records as securities positions corporate actions related and journal entries reconcile various accounts or review reconciliations prepared by others and promptly researching and correct any variances identify exceptions and problems affecting accounting records and prices efficiently communicating same to management and actively assisting in their proper resolutions assist as assigned in preparing audit schedules compliance reports nsars tax returns financial statements or other reports write detailed reports periodically to management on company activities and other related issues research as assigned certain assets in fund portfolios for the purpose of ensuring proper accounting treatment such as the nature of the distributions original issue discounts and international valuations and compliance with sec tax and prospectus restrictions and limitations institutional accountings processes also include preparing reconciling and distributing entity reports tofrom marketing separate custodians and investment management company name city state accountant responsible for the preparation of financial statements for owners review company partners and investors as well as outside auditors perform monthly analysis of general ledger account activityrecord journal entries and accruals calculate variances to forecast future trends in the market perform reconciliation of various accounts fixed asset administration and depreciation expense allocation record various employee benefit accounting supervision of accounts payable process and accounts receivable billing process payroll input and reviews to outside payroll vendor provide tax compliance support as needed for various government and state reporting agencies cat and sales and use tax maintenance of various spreadsheets to support financial transactions and analysis and verification of various business related expenses bank and credit cards reconciliations and various treasury functions including bank liaison and cash flow management between various bank accounts employee reimbursements and allocations assist in preparation of audit papers for year end audits with outside auditors participate in the annual budget preparation for the company and interim forecasting respond to internal employee and external customer requests as appropriate assist in executing company policies and compliance procedures other accounting duties or supervision of duties as assigned company name city state senior accountant to record daily field reports and timesheets data and compare job cost budget to actuals prepare quotes proposals estimates and comparisons of cost due to material differences prepare monthly billings based on percentage completed invoice preparation post payments prepare submit time and material invoices make billing collection calls manage accounts receivable aging track billings report projected weekly cash receipts report status on overdue accounts track and replenish inventory obtain management signatures on progress lien wavers and submit them to customers resolve account discrepancies prepare bank deposits manage retention billing and followup process invoices for payment match invoices to pos and packing slips research reconcile information to resolve variances enter approved payables prepare run and match checks sort and file paid invoices reconcile purchase card transactions and reimbursements on expense reports manage reimbursements and pay in accordance to the companys policies prepare manual checks as needed monitor and reconcile monthly statements maintain vendor records prepare and process tax payments make k insurance and various employee benefit deposits online on a weekly basis process weekly payroll for both office and field employees including payroll data gathering verification and input based on time sheets daily field reports gps trackers payroll deduction authorizations field travel authorizations related records manage garnishment deductions and payments ensure payment of prevailing wage rates maintain records debit pay for miscellaneous payments and expenses review computed wages make corrections and ensure accuracy of payroll prepare and issue checks make direct deposits upload safepay files to the bank report payroll to contractors as required per individual contracts record changes affecting net wages like exemptions insurance coverage k and loan payments for individual employees to update master records make miscellaneous accounting software entries input adjusting journal entries prepare monthly sales tax and deposit reports record track reconcile material inventories prepare month end and assist in year end closing process as needed assist with special projects analyze accounts receivable as needed and provide support for ongoing operations as requested company name city state accounts payable controller to responsible for overseeing the accounts payable department and ultimately responsible for the efficiency accuracy and payment off all companies invoices in a timely fashion and in according to company policies main duties were but not limited to ensuring the smooth running of the accounts payable department obtainment of approvals transaction coding and recording in accounting system various payments processing through checks efts andor wires various accounts reconciliations and monitoring of those on monthly basis ensure that accounts payable team members are replying to all queries in a timely manner and that all queries are resolved correctly and efficiently weekly performance of detailed analysis on accounts by vendors entities and types of payment performance of the month end closing process and reconciliation on the ledgers in the course of daily operations the maintenance of excellent working relationship with external suppliers contractors store managers regional managers and board directors provide day to day support to various departments such as general ledger taxation compliance legal and regulatory department prepare yearly reports for senior managements review motivate and lead the team innovate and develop processes and efficiencies for the education of newer team members as well as for the guidance of longer term team members performance management of staff and monthly and yearly appraisals education mba masters of business administration ashworth college city state us summa cum laude   bachelor of science business management penn foster college city state us summa cum laude listed on the deans list of top highest scored students of all times associate of science accounting penn foster college city state us accomplishments accounting skills   operated computers programmed with accounting software to record store and analyze information formally recognized for excellence achieved in financial analysis budgeting and forecasting general ledger skills maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions accounting reviews   conducted detailed technical and analytical review of federalstate corporate partnership and s corporation tax returns fas provisions and quarterly estimates prepared by associates   skills account management account reconciliations account analysis accruals audit billing budgeting budget preparation cash flows monthly closings invoice coding contract execution corporate tax processing cost reporting daily accounting expense report review and coding financial statements preparation fixed asset forecasting fund accounting gaap intimate familiarity general ledger accounting income tax preparation inventory invoicing cost reporting journal entries liaise between departments monthly sales analysis payables recognition payments processing payroll processing and allocation performance management point of sale analysis post payments process invoices revenue recognition and recording sales recognition and recording sales tax calculation and filing tax compliance tax returns variance analysis

purchaser production coordinator professional profile productive quality oriented professional eager to contribute comprehensive skills toward actively supporting a progressive organization as a key team memberfeatured skills x expedite aog logistics x customer service x finance accounting x sales x purchasing x inventory control x stores warehouse x management x shipping x receiving x bookkeeping ability to act independently to determine methods and procedures on new assignments ability to respond consistently with a high degree of initiative to resolve issues or complex problems that may arise ability to maintain positive company image and brand ability to perform work accurately and thoroughly efficient organization and timemanagement skills ability to prioritize tasks and meet deadlines a courteous and professional demeanor strong negotiation skills ability to work well under pressure intermediate to advanced computer skills proficient with ms office suite and other workrelated softwareadditionalcomments i have been working in the aviation industry for years now and bring with me a total on years of experience that makes me a wellseasoned professional i bring with me experience of working with commercial military charter and prototype aircraft i am experienced and knowledgeable with boeing airbus bombardier dornier and lockheed and have proven myself to be both versatile when working with various aircraft makes customers experience january to current company name city state purchaser production coordinator my journey at flightstar began with production coordinating where i was responsible for interfacing with leads project managers and customer representatives regarding aircraft documentation parts status and any problems that may affect the delivery schedule in this position i was responsible for aircraft paperwork and work cards during the maintenance visits i worked one on one with purchasing to ensure the proper communication of parts that could affect aircraft delivery and help expedite these parts as necessary when services were required either in house or items being sent out for any kind of testing or repair i would provide complete and accurate paperwork to purchasing daily reporting of parts statuses man hours and aircraft schedule was a daily task being a coordinator first and already having experience in purchasing made my transition to a buyer smooth since i could now work more closely with the coordinators with each of us able to support one another better with part status updates and any paperwork issues like coordinators i have to interface with leads project managers and customer representatives in addition i have to communicate between various departments at fas such accounting to make sure that material is paid and billed accurately as well as quality to make sure that the parts purchase are up to standard and come from an approved source being on both sides of the fence i know see that coordinators spend more time corresponding between the different areas of the job where buyers spend more time on parts themselves purchasers are responsible for every part purchased or requested and have the sole responsibility of resolving any materials needed i have to not only purchase the parts but also validate the paperwork or trace is acceptable and legal if it isnt resolve any rejected parts by means of returns and credits buyers are responsible for expediting all orders and making sure that they are received as needed we then report this information to the coordinators and project managers as necessary outside vendor interaction is a big part of purchasing and we have to form business relationships to effectively perform or duties in addition i am responsible for meeting standards and performance metrics within the company to make that we are functioning at an industry standard to rise above the competition purchasing is also responsible for cost savings such engaging in supplier contracts and rebate programs these savings of course benefits everyone on the company purchasers are a point of contact between fas suppliers and customers regarding materials so effective communication and reporting is key in this position february to december company name city state purchasing clerk material specialist working with vision airlines included a lot of different responsibilities not only was i responsible for quoting and purchasing materials for both aircraft and stock but also included stores warehouse shipping and receiving responsibilities being a smaller airline i work closely with the executive staff as well as the owners of the company themselves after receiving a material order request i would acquire the necessary quotes to find the best price and lead time available if needed get approval to proceed with the order coordinate and expedite the shipping and payment process to get the material where it needs to be in a timely manner i would match invoice with purchase orders and track shipments to assure their arrival upon receipt of material i then would verify proper certification of the material receive into the system and label as required once material is ready to be used issue from the system to assure all records was correct all of this required constant tracking using excel word and adobe i kept records of all transactions whether it was materials needing to be ordered purchase orders themselves invoices needing to be paid or items that that have already been received as well as certifications and any other information requested from maintenance if an item needed to be shipped i was responsible for the proper packaging handling and traceability to be done in a professional manner as part of the aog team i would be called on at any time to locate and facilitate the material where the urgent requirement may be this involved having key information to acquire the material and coordinate with the proper logistics necessary also as a valued member of the material group i have represented the airline at maintenance facilities to properly manage the material being ordered and used for an aircraft february to january company name city state purchasing agent material expeditor i started working as a material expeditor which required me to work closely with purchasing maintenance and the airline being an expeditor had responsibilities that could change day by day depending on what was required of me i provided daily reports and expedited any material needed to keep the production process flowing efficiently this meant coordinating the order and shipment process as well as the actual delivery of the material my responsibility as a purchasing agent is to find price and availability on material needed and then order and track for prompt shipment this requires me to deal directly with the vendors and develop relationships for future business i also retrieve any and all paperwork required retrieving certification submit any and all signatures necessary and expedite the material in a timely fashion once i have received the material i then facilitate and expedite the flow of materials to and from various departments i have worked with many different airline companies as well as military which all have high and demanding standards to meet with this job no two days are the same it is a constant change with challenging obstacles in addition to being a buyer and expeditor i was responsible for doing spare sales to sister and contract companies this required the technique of verifying stock quoting material ensuring proper certification and shipping between the three job functions i was constantly providing and coordinating aog orders support clientlogic dell education transportation dangerous goods development group training certificate vision airlines maintenance indoctrination course training certificate vision airlines reduced vertical separation minimum training certificate rvsm lake city test of basic education tabe community college form level a score federal aviation certificate of training gold award administration maintenance technicians awards program state of florida high school diploma department of education skills accounting adobe basic benefits contracts delivery dell documentation fashion legal logistics materials excel word packaging purchasing quality receiving reporting requirement sales shipping transportation vision additional information business reference known for years linkedin profile

teacher professional summary an experienced human resource training professional with demonstrated success in developing delivering and evaluating corporate training programs years of work with newly developed tools for rapid elearning development special skills in online training for a variety of audiences recognized for alignment of training solutions with business goals management of project and people process improvement needs analysis and training evaluation core qualifications microsoft words outlook internet powerpoint addie model microsoft office adobe photoshop audacity sound booth moodle adobecs5 captivate adobe premier flash blackboard peoplesoft experience company name january to january teacher city state performed regular classroom instruction based on a departmentalized third grade curriculum maintained a classroom environment conducive to learning conducted conferences with parents monitored and evaluated student progress developed curriculum prepared goals and objectives created lesson plans company name january to january instructional designer city state designed developed training programs and curriculum digital learning technology addie model training specialist administration workforce morale training specialist company name january to january employment training development manager city state worked in a virtual environment created blended learning solutions that helped move circuit city stores to an enthusiasm for elearning learned a complex product and created facetoface sales training materials on this product delivering within a very short deadline recognized for the quality of the training material designed and implemented human resource and digital training programs for employees using collaborative software designed webbased experiences for practicing and perfecting job skills company name january to january human resource generalist city state implement effective hr policies to ensure all practices are in compliance with labor and employment regulations administered new employee orientation training increased employee retention above by rigorously maintaining a positive work environment developed user friendly application forms and questionnaires to be used by the organization during staff recruiting and interviewing created a website with an embedded database and functionality to enable online recruitment for organization and reducing recruitment cost by conducted several seminars for hospital employees to update them on employee benefits options company name january to january academic advisor city state operations administrator student transcriptrecords review dynamic knowledge base of outstanding communication skills reportproposal writing and persontoperson company name january to january fourth grade teacher city state lesson planning communication with parents administration and colleagues student assessment company name january to january fourth grade teacher city state lesson planning communication with parents administration colleagues student assessment company name january to september human resource specialist city state invited motivational speakers and industry experts to give lectures and speeches to employees on new industry standards and how to build confidence and morale in the workplace updated employee records and job assignment daily conducted several seminars  for insurance employees to update them on employee benefit options arbitrate labor dispute in collaboration with the legal department education walden university diploma instructional design city state instructional design texas am university masters degree education city state education texas am university masters degree training development city state training development excelsior college bachelor of science liberal arts city state liberal arts university of the virgin islands bachelor of science business management city state professional affiliations american society for training and development astd association for educational communications and technology aect international reading association ira national academic advising association national education association nea skills adobe photoshop adobe premier benefits communication skills conferences curriculum development flash human resource instruction lesson planning lesson plans materials microsoft office office outlook powerpoint microsoft words needs assessment peoplesoft progress proposal writing quality sales training sound supervisor training material training programs

js sales representativepsr summary customeroriented strategicthinking sales and management professional with over years of experience background in building relationships cultivating partnerships retaining top accounts and growing profit channels by establishing trust persuasive selfmotivated leadership professional with expertise in management and sales proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations proactive wellorganized sales leader successful at meeting and exceeding targets with strategic approaches skilled lead generator product demonstrator and problemsolver skills relationship selling territory sales sales closing product management and pricing product and service knowledge postsales support territory growth product merchandising sales forecasting client account management promotional planning revenue growth team building and leadership brand management working collaboratively organizational and people skills experience company name city state sales representativepsr current recipient of the high five award for meeting sales and customer satisfaction targets and for sustaining above average relationships between company and the customer identified customer needs to deliver relevant product solutions and promotions and meet target budgets placed orders and answered customer questions inperson through email and over phone to maximize customer service fostered relationships with customers to expand customer base and retain business kept uptodate with regional market and industry trends to optimize marketing and sales plans created and implemented store displays promoting sales and growth demonstrated product features to align with customer needs created successful strategies to develop and expand customer sales contacted new and existing customers to outline benefits of products improved profitability and developed pipeline using multiple marketing channels and sales strategies maximized efficiency and time management by effectively planning and organizing client routes within territory monitored customer order process and addressed customer issues prepared and processed contracts and order forms for new and existing customers company name city state beverage manager developed a wellorganized beverage system and directed a highly experienced team consisting of bartenders and approximately servers to provide best hospitality experience to customers prepared appropriate staff schedules according to budgetary guidelines oversaw and maintained stock levels to serve highquality products consistent with customer requirements demonstrated strong analytical and financial skills while maintaining budget processing payroll implementing cost controls and evaluating income estimates profit and loss statements sales and labor flash reports improved staff productivity by conducting training on customer service company policies and safety practices created a healthy and secure environment for staff and guests through the enforcement of safety and sanitation standards retained remarkable service standards by hiring highly talented staff for all departments trained all front of house staff on restaurant policies and procedures guest service techniques and communication skills to ensure positive experience consistently maintained high levels of cleanliness organization storage and sanitation of food and beverage products to ensure quality exhibited thorough knowledge of foods beverages supervisory duties service techniques and guest interactions performed restaurant walkthroughs to gauge timeliness and excellent service quality company name city state merchandiser supported sales reps in establishing special promotional setups and providing compelling presentation of products drove sales and profitability goals by cultivating positive rapport with key store individuals and customers organized engaging frontfacing displays to capture customer interest and drive revenue growth arranged items in favorable positions and areas of store to attract customers and optimize sales communicated and coordinated planogram execution with store management followed prepared sketches and planograms to arrange consistent shelves racks and bins across various locations updated seasonal displays such as windows and mannequins to highlight current product lines configured and arranged uptodate advertising and marketing displays creatively placed merchandise on counters or tables to promote visibility and sales company name city state sales associate identified customer requirements and suggested quality cellular devices by utilizing extensive product knowledge arranged sales floor and presented the store in visually appealing manner consistently met sales goals and ensured recurring business by nurturing longterm relationship with customers attained customer confidence by providing interactive engaging and reassuring store experience maximized customer experience through prompt resolution of complaints or issues education and training morgan state university earl g graves school of business city bs in hospitality business management completed coursework in finance accounting and marketing the curriculum emphasizes managerial leadership and is designed to developprepare students with theoretical and applied business and hospitality knowledge skills values and attributes softball team

accountant professional summary skills work history to current accountant company name – city state i have a practical knowledge and a thorough understanding of the principles methods and theories laws regulations and directives of accounting i provide training and accounting instruction to assistance in the application and compliance of generally accepted accounting principles and procedures relating to accounts payables monthly reconciliation and disbursements review verify and print cost and trust checks request daily for case files within the office and remotely to other regional office locations prepare bank deposits for cash received and electronically deposited checks for several accounts remotely and prepared daily reports to account for funds prepare monthly reports from several cost and trust accounts to include uploading bank reconciliations data into great plains accounting system and verify trial balances for the trust accounts reconciles to active files assists with cash and other payment transactions when received from clients and employees perform monthly reconciliation of petty cash and inventory analysis of check stocks maintain reconcile and monitor accounts payable vendors this involves reviewing analyzing and processing invoices and statements for accuracy and ensure that approved charges are paid promptly within specified timeframe provide customer services to all internal and external customers and acted as focus pointliaison to resolve vendor issues track daily transactions of funds via wire checks and cash incoming or outgoing from several foreclosure and attorney cost and foreclosure and attorney trust accounts i make recommendations to resolve conflicts between the vendors records and the accounting records to management assists on several other accounting projects as required with minimum supervision  to accountant company name – city state supervisor kelley van horn hrs per week validated a variety of accounting data that is entered into schedules and accounts i apply appropriate accounting techniques and standard practices when entering tracking analyzing reconciling and reporting on assigned customers accounts of responsibility processed and maintain accurate accounts payable customer records and process payroll assisted with monthly account payable closing procedures and processes including accurate recording of financial data and comparison analysis processed and complete end of the month bank reconciliations and research statements and prior payments assisted the manager to ensure accurate and timely closing of the general ledger and provided requested information and analysis maintained and recorded journal entries provided accurate weekly updates regarding clients cash flow and financial positioning prepared time and management firm fixed pricing and cost plus fixed fee invoices for government contractors and monitored the collection of ar funds enteredreviewed timesheets to be processed for payroll created payroll review wages and issued payroll checks via transmitting direct deposit ach files to banks transmitting through quickbooks intuit or mailing paychecks prepared and processed payroll tax filings garnishments and retirement payments timely to staff accountant company name – city state supervisor eva haynes hrs per week reviewed and analyzed vendor bills and employee expense reports for accuracy and entered data into great plains accounting system to be tracked and paid timely verified that expenditures follow the policies for purchasing and travel ensured that expenditures were recorded against the appropriate accounts and followed generally accepted accounting principles verified that adequate budgeted funds were available for payments and scheduled the issuance of accounts payable checks reviewed and analyzed detailed monthly expenditures reports for each department prepared adjusting entries as required and audited reports for coding errors and duplicate payments assisted in general ledger functions which include various journal entries accounts payable and accounts receivable reconciliation of general ledger accounts at monthend closing created a biweekly payroll report spreadsheet to review and analysis prior to sending payroll integration file to a third party management company participate in yearend audit compilation analyzed and interpreted actual versus budget variance reporting and forecasting reconciled bank statements and matched supporting bank deposits and cash receipts related to monthly statements managed the payment schedule for insurance and tax escrow accounts for twenty properties education completing ms accounting gpa gpa accounting gpa enrolled at walden university total credit hours earned of bs business administration university of maryland university college gpa gpa business administration gpa aa accounting university of maryland university college gpa gpa accounting gpa hours in accounting total credit hours earned semester of training hours of accounting classes includes accounting i ii intermediate accounting i ii accounting information systems cost accounting statistics accounting taxation legal and ethical issues in accounting skills accounting i accounting accountant accounts payable accounts payables accounts receivable ar attorney trial balance bank reconciliations budget cash flow closing contracts cost accounting credit client clients customer services edi email filing financial focus forecasting functional funds general ledger gl government great plains software great plains accounting information systems instruction insurance inventory legal excel ms office applications office outlook powerpoint word payroll peachtree policies positioning pricing processes coding purchasing quickbooks reconciling recording reporting research spreadsheet statistics supervisor supervision tax typing work flow yearend

information technology manager network engineer professional overview a highly skilled and accomplished information technology manager with over years of expertise in planning implementing and streamlining it systems to ensure maximum customer satisfaction and business revenue  ​ strong leader with demonstrated ability to work effectively with individuals at all levels and in all functional areas exceptional communication and project management skills with the ability to successfully manage multiple priorities and assignments skills platforms  windows server and professional windows xp pro                     and home win dos citrix ica ms exchange                     hardware  hp ibm dell and intel based server and desktop platforms                        cisco switches sonic wall hardware vpns hp laser jets                    toshiba e color copier toshiba and sony laptops intertel    software   ms office visio citrix metaframe xp symantec pc anywhere                     ghost antivirus utilities win fax mcafee virus scan adobe                       acrobat illustrator photoshop partition magic adware                               spyware   networking tcpip wireless abg dns wins dhcp  relevant experience information technology manager network engineer feb to current company name － city state responsible for all daytoday operations and functions of wilkes mchughs six offices and staff members  currently lead a team of it professionals and developers in the planning upgrades and implementation of it systems business applications and development of new software tools  work closely with the cio and senior management to ensure business and technology objectives are aligned  researched new technologies and calculated future needs to achieve accurate capacity planning negotiated hardware and software purchases and maintenance contracts dramatically reduced it costs and maintenance by virtualizing the companys infrastructure using vmware  reduced physical servers from to and streamlined disaster recovery processes  planned and executed active directory domain migration from to r2 coordinated the planning and migration to mpls network for sites including upgrades of all routers switches and network equipment  increased speed and reliability of company email by migrating from microsoft exchange to   streamlined operations by designing new citrix infrastructure using netscaler load balancers to ensure better speed and connectivity with less downtime for remote offices   led the planning and implementation of disaster recovery site in atlanta created companys first comprehensive business continuity plan and tested with success  installed and configuring barracuda spam virus firewalls resulting in the reduction of spam by   enforced security policies managed monitored and updated spam filtering virus and malware prevention systems reduced desktop application deployment times by by designing and implementing microsofts system center configuration manager  conducted training on internal systems local procedures and other technical subjects for company employees coordinate with external technology vendors internal staff members and thirdparty consultants network engineer sep to jan company name － city state administered and managed a windows server network environment responsible for all lan and wan duties of local and remote networks  acted as a technical consultant for our clients and for various it projects  provide enduser support for windows xp and operating systems  installed and implemented exchange mail server implemented server and desktop security using mcafee enterprise and epolicy orchestrator  installed and configured web servers ftp servers and pop3 mail servers manage cisco switches and routers configured vpn remote access for users implemented software domain policies patches and upgrades using group policy and sus  trained new employees in systems administration and web development  network support technician jan to aug company name － city provided network and desktop support to over users provided technical support to all offices of the sba domain supported the help desk using help star software troubleshooting of windows and desktop computers implemented group policy objects to control desktop environment and security performed hardware and software upgrades and replacements performed installations and troubleshooting of ms office suite managed users computers and organizational units through active directory created disc images of desktop and notebook computers using norton ghost troubleshooting and repairs of laser printers and copy machines education bachelor of science management information systems university of maryland university college － city state certifications microsoft certified technology specialist mcts citrix certified administrator cca information systems management certificate project management certificate

sales summary office customer service experienced reliable dynamic responsible strong problem solving skills organized summary of qualifications dedicated and selfmotivated individual offering a great background in office environment with handson experience in quality customer service able to produce results above client and employer expectation excellent communication organization and time management skills strong multitasking abilities needing little or no supervision work well both independently and as a contributing member of the team proficient in microsoft office suite and the internet enthusiastic personal assistant who is a fast learner and can deliver results quicklyenergetic motivated assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacitiesaccurate assertive and adaptable personal assistant who can effectively multitask in challenging situations and meet critical deadlinesoutstanding personal assistant driven to provide excellent support to busy business professionals with little guidance expert in excel functions and multitasking highlights database facsimile filing inventory materials mail money office machines photocopiers pricing and sales scanners telephones and voice mail experience sales mar to current company name － city state collected customer feedback and made process changes to exceed customer satisfaction goals made reasonable procedure exceptions to accommodate unusual customer requests provided accurate and appropriate information in response to customer inquiries addressed customer service inquiries in a timely and accurate fashion maintained uptodate records at all times worked with upper management to ensure appropriate changes were made to improve customer satisfaction provided cross training to staff members recommended and helped customers select merchandise based on their needs exchanged returned merchandise for customers quickly and efficiently confirmed that appropriate changes were made to resolve customers problems extended customer subscriptions offering discounts and promotions to ensure high customer retention rates informed customers about sales and promotions in a friendly and engaging manner processed up to customer sales per day trained new employees on company customer service policies and service level standards sales consultant jan to mar company name － city state communicate with customers employees and other individuals to answer questions receive and distribute money and address complaints ensure customer satisfaction and receive numerous compliments for my customer service daily stock and clean all supplies inform customers of all sales and pricing along with information regarding all products close register stand on feet for long periods of time answered customers questions and addressed problems and complaints in person and via phone opened and closed the store which included counting cash drawers and making bank deposits helped customers select products that best fit their personal needs educated customers on product and service offerings kept the showroom clean and maintained neat orderly product displays built customer confidence by actively listening to their concerns and giving appropriate feedback completed floor replenishment to guarantee size availability and promote customer satisfaction communicated information to customers about product quality value and style balanced the needs of multiple customers simultaneously in a fastpaced retail environment built and maintained effective relationships with peers and upper management attended team meetings each month to voice concerns and offer constructive feedback to others team member jan to jan company name － city state communicate with customers employees and other individuals to answer questions take orders and address complaints handle large amounts of cash throughout the day ensure customer satisfaction and receive numerous compliments for my customer service daily do prep work and stock supplies sanitize and keep cleanliness in order close register and dining area sweep mop and stock for next shift stand on feet for a long amount of time office clerk jan to jan company name － city state communicate with customers employees and other individuals to answer questions disseminate or explain information take orders and address complaints answer telephones direct calls and take messages compile copy sort and file records of office activities business transactions and other activities handled incoming and outgoing correspondence including mail email and faxes operate office machines such as photocopiers and scanners facsimile machines voice mail systems and personal computers compute record and proofread data and other information such as records maintain and update filing inventory mailing and database systems either manually or using a compute open sort and route incoming mail and prepare outgoing mail review files records and other documents to obtain information to respond to requests deliver messages and run errands inventory andother materials supplies and services screened telephone calls and inquiries and directed them as appropriate devised and maintained office systems to efficiently deal with paper flow created expense reports using microsoft excel spreadsheets typed documents updated websites and compiled information for meetings conducted extensive online and phone research education high school diploma gateway high school － city state languages fluent in spanish report writing skills business correspondence excellent communication customersatisfaction customer satisfaction customerservice customer service database email expense reports fast faxes facsimile filing inventory listening mailing materials meetings microsoft excel mail money office neat next office machines photocopiers pricing quality report writing research retail sales scanners fluent in spanish spreadsheets take messages team player telephone telephones phone phone etiquette typing speed voice mail websites

financial editor assistant summary strong motivated graduate student whos pursuing masters degree in finance seeking an entry level internship in financial area that can utilize financial analysis skills and enhance practical experience honest persistent adaptable and a quick learner passion in financial analysis and financial service related works highlights financial modeling superior time management selfmotivated professional advanced computer proficiency both pc and mac ms office suite sales and marketing quick learner experience financial editor assistant to company name city state analyzedthe public opinion by followup and study abroad macroeconomicsituation       sorted thecontext of major events in domestic and international exploredhistorical data and related data of the specified topic then implementedpreliminary analysis under the guidance of research director customer manager assistant to company name city state researched beneficial financing opportunities and made recommendations to customers assisted in created release and project plans and established stakeholder expectations analyzed financial information obtained from clients to determine strategies for meeting clients financial objectives  customer manager assistant to company name city state assisted customers with complex loan application and s orted an average of million mortgage loan applicants per month performed daily maintenance of the loan applicant database assisted in analyzing applicants financial status credit and property evaluation to determine feasibility of granting loans assisted in writing financial analysis reports of commercial real estate borrowers financial statements lease reviews and market research accounting assistant to company name city state assisted in performing debit credit and total accounts on computer spreadsheetsdatabases using specialized accounting software received recorded and banked cash checks and vouchers as well as reconciled records of bank transactions district managerparttime to company name city state identified prospective customers and performed an average of visits per day planned and executed regional sales improvements updating the companys approach to marketing presentations and territory establishment managed a regional sales staff of  members accomplished quarterly sales task of nearly items ranking top one in seven districts of the city education master of science finance june illinois institute of technology city state us gpa recipient stuart school of business meritbased scholarship coursework in mathwith financial application statisticalanalyze in financial markets financial modeling valuationportfoliomanagement futuresoptionotc derivatives financial statement analysis bachelor of science international economics and trade central south university of forestry and technology csuft city state china gpa recipient honor scholarship top coursework in micro macro economics international finance business accounting financial budget international marketing international business skills language proficient in chinese fluent in english  office microsoftword excel powerpoint prezi programming vba additional information stuart investmentgroup of illinois institute of technology member chicago il  oct – now executedresearch and calculation on promising stock to pitch to investors america society forpublic administration annual conference volunteer registrationdesk reporter chicago il   mar confirmed attendees registration and c hecked daily messages and updated messagesabout conference composed more than word summary of the majorevents and activities of the conference day   recorded sessions and obtained videotestimonials from attendees  aiesec   member chang sha china oct – mar recommend outstanding international candidatesof internship to enterprises in hunan established cooperation relationship with companies      ‘torch ofheart public project promoter  chang sha china jul – may established program and got sponsorship from government and associations implemented program among universities and recruited  over university students volunteers established connection with schools in poorareas student union ofcentral south university of forestry and technology vice president chang sha china apr – apr managed two departments guided the twodepartments planed conducted and advertised a series of program such as civicparty sports competition debate competition etc   awarded as one of the best student union among competitors in university

manufacturing technician ops coordinator professional summary to apply my current education to obtain placement in an agency that provides services to clients who are seeking treatment for substance useabuse intimate partner violence and ptsd professional experience to company name volunteered at albuquerque fashion week i worked in a booth that displayed business like clothes and shoes for homeless women and men to reintegrate them into the workforce walking for chiari june help organize a charity walk that raised money for individuals living with chiari master practicumperfectly imperfect hoursiop substance useabuse treatment program using the matrix modality hrt treatment using the wexler model to treat clients that are referred to the agency for intimate partner violence seeking safety treatment program that is geared towards working with individuals who are experiencing possible violence ptsd and substance useabuse worked with clients in a group setting helped clients identify what has led to them being referred to the agency for treatment provided clients with the necessary skills involving relapse prevention worked with clients and family members identifying ways that the user and the family member can work together to rebuild the broken relationship caused by the useabuse of drugs and alcohol worked with clients while they learn skills that will help them move through the intimate partner violence ptsd and substance useabuse practicum internship hoursbernalillo county department of substance abuse program metropolitan assessment and treatment services mats is a program that offers a day detox program for individuals who are wanting to detox from alcohol andor drugs supportive aftercare community sac is a month transitional living program that works with individuals who are trying to remain sober the program teaches the clients life skills that support sober living milagro is a program that houses pregnant women that are trying to remain sober the program teaches the clients life skills and child care education worked in ciu performing vitals and intakes for clients who were preparing to enter mats detox provided clients with community resources that offer substance abuse treatment outside of detox shadowed technicians while dispensing clients medications and updating their client files observed the community reinforcement approach group sessions that the ladac practitioners facilitate in the sac program cyfd practicum hoursbernalillo county department of substance abuse programmetropolitan assessment treatment services mats shadowed technicians working with clients in the detox facility safety center shadowed ladac practitioners while performing intakes assessments and facilitating group sessions for ccp clients to manufacturing technician ops coordinator company name － city state certified level ops coordinator for wet etch and thin films responsible for communicating area priorities responsible for attending middle of shift and end of shift meetings to discuss the area strengths weaknesses and tool availability company name participated in setting up for the celebration that was held for foster youth mentors family and community members assisted participants in making creative gift boxes albuquerque turkey trek november provided assistance with participant registration ensured that runners received hydration when passing various check points proceeds from this event went to nmcan building futures and foundations october helped provide a safe healthy environment for foster youth to build relationships and memories haven house march participated in clothing drive for women and children who are staying at haven house certified level trainer responsible for training new hires and employees from other areas on equipment responsible for maintaining gas equipment that entailed mechanical adjustments ensuring proper alignments and handing of the wafers performed test procedures on wet etch benches to qualify that the correct amount of chemicals was used inspected wafers for any defects and incorrect die yield to make certain that quality product was coming out of the tools education and training bachelors of social work new mexico highlands university awarded honor roll certificate for consecutive terms through associates of arts child youth and family development social work central new mexico community college － city state child youth and family development social work deans list for academic progress recognition of or higher gpa per academic term recognized for all consecutive terms of through phi theta kappa honor society members are recognized for maintaining a cumulative gpa of or higher associates of science electronic engineering technology itt technical institute － city state electronic engineering technology national honor society member member of the honor society the entire time in school from to salutatorian recognized for graduating second in my class skills approach agency child care client clients fashion futures mechanical meetings money works quality safety

senior digital producermultimedia specialist summary seasoned digital journalist with years of experience in digital communications to include marketing initiatives email campaigns event planning web content management social media strategy database management writing editing and digital video production experienced logistics expert and post veteran with over years of leadership experience in the united states air force reserve highlights photographydigital video background experience with final cut pro and adobe creative cloud nonlinear editing content curation and seo expert copyediting and proofreading graphic design css xml html js brand communications data visualization social media effective team leader supply and logistics planning project management ground and air transportation global logistics strategic planner project development and work flow planning cargo tracking secret security clearance training and development accomplishments redeployed over air force personnel and short tons of cargo out of iraq in support of operation new dawn and afghanistan in support of operation enduring freedom to include coordinating the redeployment of the last military unit in iraq combat truckers and defense logistics agency personnel as well as personnel swapouts at the us embassy in baghdad received the meritorious service medal for these accomplishments experience senior digital producermultimedia specialist november to february company name city state created curated and managed the digital content for community news websites and special niche pagessites under the umbrella of and columbusparentcom produces digital video projects for both news and sports stories from concept to delivery produced awardwinning digital video projects and special series with multiple installments serves as community manager for thisweeks various social media outletschannels on youtube facebook twitter pinterest instagram and blogs performs data analysismetrics via adobe omniturechartbeat and google analytics served as project manager for multiple cms platform conversions and site redesigns over the past years from planning development design qa through to launch and production optimizes news and sports content with outside links maps slideshows multimedia presentations and video for seo and tos works closely with news editors and managers to achieve daily digital goals produces digital content to optimize the user experience by being attentive to live web metrics and user experience best practices enhances the news content with outside links maps and slideshows builds out special sections and site features to enhance coverage and increase user engagement works with sales department to create niche sites contests polls and other initiatives that require webprint content integrationenhancement works with news staff to plan structure report edit and write news and information content to include the facilitation of print content to web and vice versa coordinates with news editorial and technical staff to facilitate the migration of multimedia content to new media platforms including video audio still photos and graphics ncoic logistics readiness flights msgt february to july company name city state deployed as the logistics plans superintendent for the air expeditionary wing ali al salem ab from december to june redeployed over air force personnel and short tons of cargo out of iraq in support of operation new dawn and afghanistan in support of operation enduring freedom served as facility manager for a squarefoot passenger terminal and supervised eight airmen on two shifts to provide combat support operations analyzed war plans on a regular basis to determine air expeditionary force aef taskings monitored mobility equipment status to ensure deployment readiness developed and supervised preparation of logistics annexes for operations plans and orders programming plans and general support contingency and exercise plans monitored and resolved logistics limiting factors prepared evaluated and supervised all aspects of deployment planning dispersal sustainment recovery reconstitution exercises and logistics support procedures conducted installation surveys to determine support capability coordinated the publishing distributing maintaining and implementing of base support plans identified limiting factors shortfalls and alternate support methods to enhance supportability of transiting and beddown forces analyzed and recommended requirements for forward movement of forces to support theater commanders integrated redeployment planning actions with functional area representatives monitored preparation negotiation coordination and maintenance of support agreements prepared compiled coordinated published distributed maintained and implemented deployment guidance prepared for and supervises deployments and redeployments monitored deploying personnel and equipment products designed lesson plans conducted ojt training and tracked formal skilllevel training for five logistics planners in the lgrdx workcenter digital content editor july to december company name city state columbus audubon board of trustees editor of the joint grange insurance audubon centercolumbus audubon bimonthly newsletter the song sparrow editor and content manager of columbus audubons web site social media manager for columbus audubons facebook twitter and blogs education bachelor of arts journalism september the ohio state university school of journalism city state marketing public relations and journalism coursework coursework in business communications and advertising commercial photography coursework professional affiliations air force sergeants association veterans of foreign wars iraq and afghanistan veterans of america team rwb columbus disabled american veterans wounded warrior project alumni society of professional journalists cleveland press association local media association former member of prsa and prssa awards first place for best online use of multimedia for the heroin hits home series cleveland press association annual awards june united states air force meritorious service medal june united states global war on terrorism expeditionary medal june united states global war on terrorism service medal june united states air force expeditionary service ribbon with gold border for serving in a designated combat zone june united states air force commendation medal october song sparrow award for outstanding volunteer service in conservation columbus audubon best groupowned weekly newspaper web site in ohio ohio news association february thisweek team award united states air force achievement medal march skills social media digital video and multimedia content curation digital strategy web metrics and seo optimization digital engagement community engagement public relations

customer service specialist iii summary to attain a position in public andor legal administration or similar field highlights notary public presentlnys division of budget nys contract mgmt system nys grants gateway and sfs financial systemsoftware proficiency intermediate in microsoft office suites outlook excel access powerpoint adobe acrobat sitefinity wordperfect dos sfs financial management systemoracle lotus notes and heavy dictaphonetranscription skills dual monitor experience able to work with a diverse group of people and all levels of management and staff both independently and as a team adapts quickly to new work environments computer applications citrix applications internet explorer familiar with multiple office copy machinesscanners able to learn new software programs quickly and efficiently managed cash and daily summary reports accomplishments acquired masters degrees within three and a half years graduating summa cum laude  it shows i can get things done that i put my mind to no matter the difficulty  i excel well in a challenging work environment able to work well with a diverse group of individuals experience customer service specialist iii mar to aug company name － city state provided great customer service to consumers who call the health marketplace for insurance properly validated and authenticated consumers seeking assistance with their marketplace accounts assisted consumers with enrollment into various types of health insurance through the marketplace informed consumers about their marketplace accounts and make any updates as needed assisted consumers in applying and renewing their coverage as well as walking them through the process set up and validated family members as authorized representatives to speak on behalf of account holder mgmt specialist mwbe liaison sep to feb company name － city state created and input b1184s into division of budget system for grants received and processed all mwbe requests for waiver forms for state contractors maintained business relationship with project managers and department heads to ensure contractors are following mwbe rules and regulations utilized the contract management system using access and excel contacted executive chambers for waiver requests status updates changes needed to get them approved met with project managers and dept heads to discuss issues centered around meeting mwbe goals prepared and submitted monthly quarterly mwbe utilization reports to executive chambers deputy city clerk jan to aug company name － city state maintained business with and direct the public to appropriate offices or other entities as needed managed the daily operations of issuing marriage licenses marriage certifications reservoir fishing permits issued dog licenses and secure dog redemption payments replace dog tags update rabies info in bas system created and submit payment vouchers for bills and office subscriptions accepted monies and checks for all licenses permits and order supplies managed incoming mail and send out mailedin requests for licenses certifications and permits copied and distributed agendas and meetings to city council members and department heads as well as upload the agendas and minutes to our website using sitefinity accepted legal service on the city of troy for notices of claim against the city and the troy police dept managed and count daily cash drawer prepare bank deposit slips and daily cash summary sheets input same into excel spreadsheet for monthly income reporting administrative assistant jul to dec company name － city state managed daily operations of grant contract processing from input to tracking approval process state grant and contract file management auditing and compliance of documents including but not limited to verification of b1184s vend rep charities registration or exemption insurance forms etc corresponded and communicated contract information requirements with different program representatives managed all incoming grant contracts and renewals for different state and municipal entities managed and trained incoming staff state workers and temps in contract management and auditing created training materials for staff for sfs and vend rep system audited all grant contracts to process in sfs system after full review and documentation is received monitored grant contract review and compliance of all temps to ensure contracts met all requirements created purchase orders from data input while entering grant contract information into access database while denoting encumbrance amounts for ag and osc processing coordinated with program department teams to gather missing information to complete contract pkg keyboard specialist i sep to jul company name － city state maintained inmate appeals in the legal office of the nys division of parole by comparing the information received to the information in the system using fpms and parmis access and excel requested and maintained inmate records for upcoming inmate appeals or forwarded to dcjsags office or representing attorneys office as requested checked parole hearing dates and input the new data to start the appeal process sent correspondence to inmatesattorneys regarding upcoming appeal deadlines opened and input briefs received as approved by either attorneys or inmates pro se pulled files to complete appeal process placed appropriately to be reviewed by the board members for decision making answered incoming calls accordingly andor relayed to proper attorney information technical assistant jan to aug company name － city state handled individual user access forms iuas for all correctional facilities via mainframe and deleted and changed user access for facility users answered emails to grant access needed for users who changed positions andor facilities installed lotus notes enabling user access utilized bluezone and console to add fileshare access utilized a ghost program such as citrix applications along with ms wordexcel education masters of public administration government policy august grand canyon university government policy masters of science criminal justice administration of justice security june university of phoenix criminal justice administration of justice security bachelors of science business organizational management may the kings college business organizational management associates degree administrative occupational studies may olean business institute administrative occupational studies skills acrobat adobe contract auditing backup case management citrix set up conferences contract mgmt contract management contract review council meetings customer service data entry decision making dictaphone documentation dos editing email filing file management financial management waiver forms grants gateway knowledge litigation loss prevention lotus notes mailing mainframe meetings access database excel mail office microsoft office suites outlook powerpoint ms word monitors notary public oracle copy machines receptionist duties when necessary scanners spreadsheet training materials transcription

certified nurse assistant professional summary i am a motivated individual with highly effective communication skills as well as a levelheaded health professional who remains calm and effective in extremely difficult and stressful situations   i am seeking a job in the medical field in a clinical position that will enable me to grow as a knowledgeable professional and enhance my current abilities  skills generaladministrative experiencedin handling escalated phone calls abilityto operate multi line phone system frontoffice knowledgegeneral reception skills proficient in scheduling appointments collectingcopays verifying insurance  eligibility consent forms experiencein epic emr system  proficient in patientfocused care efficient and reliable team player core competencies excellenttelephone etiquettes skilledin handling multiple tasks and working under pressure quick learner customerservice assistance and quality assurance experience knowledgeof medical terminology medical billing coding  creative and strong problem solver exceptional communication skills ms windows proficient medical terminology knowledge work history certified nurse assistant to company name – city state identifiesresponds to critical changes in patients and reports to rnlvn repositions patient for maximum comfort hygiene measures and gives general hygiene to patients obtains patients selfreport of pain when taking vital signs and reports to nurse charts vital signs in graphic observes patient for signs of discomfort makes frequent rounds answers call lights reports changes in conditionbehavior of patient prepares room for admissiontransferdischarge box office aide maintained accurate records of patient care condition progress and concerns monitored vital signs such as blood pressure and pulse responded appropriately to the physical emotional and developmental needs of patients responded appropriately to the physical emotional and developmental needs of patients obtained information about clients medical history drug history complaints and allergies provided pre and postoperative care maintained a clean healthy and safe environment performed clerical duties such as word processing data entry answering phones and filing maintained sanitary residents and program rooms performed procedures and uses equipment as delegated by a licensed professional including blood draws and ekgs documents objective data and routine aspects of patient care reported any unusual circumstances in the patients condition or environment collects patient specimens and data including vital signs inputoutput and other delegated measurements educated patients and families about infant care preparation of healthy meals independent living and adaptation to disability or illness provided a comforting and soothing environment took advantage of opportunities for continuing education quality assurance and performance improvement activities monitored expiration of medical supplies and medications monitored expiration of medical supplies and medications box office aid to company name – city state alphabetical filing answer phone calls regarding performances and ticketing assist customers with questions during performances office duties such as copying papers faxing and packaging mail telephone interviewer answered an average of number calls per day by addressing customer inquiries solving problems and providing new product information greeted customers entering the store to ascertain what each customer wanted or needed earned management trust by serving as key holder responsibly opening and closing store politely assisted customers in person and via telephone provided an elevated customer experience to generate a loyal clientèle effectively communicated with and supported sales marketing and administrative teams on a daily basis handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems assisted customers with food selection inquiries and order customization requests developed reputation as an efficient service provider with high levels of accuracy scored in top of employees in successful resolution of issues investigated and resolved customer inquiries and complaints in a timely and empathetic manner served as the main liaison between customers management and sales team managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently directed calls to appropriate individuals and departments built longterm customer relationships and advised customers on purchases and promotions monitored cash drawers in multiple checkout stations to ensure adequate cash supply operated a pos system to itemize and complete an average of number customer purchases asked openended questions to assess customer needs learned referenced and applied product knowledge information telephone interviewer to company name – city state survey interviewer for bank of america and scion administer questionnaire as written and record responses verbatim into a computer entered data into databases in a timely and accurate manner obtained and scanned documentation and entered into the database produced monthly reports using advanced excel spreadsheet functions reviewed medical records for completeness and filed records in alphabetic and numeric order organized forms made photocopies filed records and prepared correspondence and reports reviewed and updated client correspondence files and scheduling database identified abnormal test results and referred them to the clinical laboratory scientist for further review properly calibrated and adjusted malfunctioning equipment to ensure precise test results education diploma medical assisting downey adult school city state medical terminology                                                             basic billing                                                                          cpt and icd coding                                                          blood drawsvenipuncture                                                    sterilization by autoclaving coursework in laboratory equipment calibration certified nurse assistantmedical core program cypress college city state general education for prerequisites for nursing program medical assistant diploma certified nurse assistant expires april american heart association healthcare provider bls for cpr and aed expires july nonviolent crisis intervention cpi expires december hipaaosha compliant microsoft word keyboarding 37wpm n orange county regional occupationalprogram  certified nurse assistantmedical coreprogram     medical terminology medical abbreviations knowledge of body systemsbasic anatomy and physiology certifications medical assistant diploma certified nurse assistant   american heart associationhealthcare provider bls for cpr and aed  nonviolent crisis interventioncpi hipaaosha diploma  skills basic billing charts ca copying cpi cpr cpt faxing filing graphic icd keyboarding medical terminology mail office microsoft word nursing packaging coding telephone phone written additional information additional informationavailable for all shifts extended hours and weekend assignments

director of theater highlights edline google classroom canvas blackboard for performing arts events images routinely used by communications photography offices at episcopal high school and cannon school on websites and publications shot cover photo for ehs alumni magazine winter experience with photo and video editing software photoshop elements iphoto pro pixelmator imovie moviemaker maintenance through wysiwyg platforms wix silverpoint website design and school suite seamstress theatre crafts and maskmaking intermediatelevel experience to current director of theater company name － city state rebuilt and developed awardwinning theater program at an independent school where previous theater program had failed developed and taught courses in acting playwrighting physical theatre improvisation shakespeare and a freshmen survey course of visual and performing arts directed and designed main stage productions per year including a musical as well as studio plays including original and devised works arranged for visiting artists to meet and work with theater students collaborated with faculty members to create unique events connecting theatre to other disciplines led student team of juniors through leadership and ethics curriculum worked with the communications and publications departments to provide photographs and copy for all performing arts events used for school website magazine and brochures served as academic adviser for students per year lived on dormitory as residential faculty supervising girls to actor education artist company name － city state directed school theatre residencies for grades director and text teacher for shakespeare young company an intensive summer training program for pre professional young artists in high school and college directed for shakespeare in the courts a program for juvenile offenders collaborated on writing handbook outlining methodology and philosophy of school residency programs actor shakespeare and the language that shaped a world touring toad of toad hall dir irina brook the amorous quarrel dir jenna ware the real inspector hound dir jonathan croy to director of theater english and fine arts teacher company name － city state created and developed afterschool theater company and academic theater curriculum for grades at independent day school with no previous theater program taught courses including honors english introduction to theater acting shakespeare period styles physical theater design for the theater playwrighting and directing created and oversaw all artistic technical and budgetary aspects of an awardwinning after school theater program producing plays per year served as academic adviser for students per year to director of theater and english teacher company name － city state taught introduction to theater and language retraining an ortongillingham based course for the remediation of dyslexia expanded theater program to productions per year and created extracurricular club and opportunities for students interested in design and technical theater served as academic adviser club sponsor and dorm team member education master of arts directing chicago college of performing arts at roosevelt university － city state directing bachelor of arts theater and english wesleyan university － city state theater and english professional nais people of color conference development diversity seed seeking educational equity diversity yearlong program of seminars and workshops designed to help make school climatestraining and curricula more genderfair and racially equitable national endowment for the humanities grant award national institute on teaching shakespeare yale university summer session a practical approach to directing columbia university teachers college differentiated instruction techniques for reading remediation skills academic photo photoshop approach arts basic brochures canvas carpentry color directing english equity inspector instruction leadership director works philosophy photography producing publications reading seminars supervising teacher teaching theatre toad unique video editing website design website websites workshops additional information awards south east theater conference · superior production · best costume design · individual students recognized for excellence in acting including best supporting actor across the whole festival cochran mastership for excellence in teaching fine arts episcopal high school faculty incentive award for young professionals episcopal high school american high school theater festival and national finalist · outstanding production award students performed at the edinburgh fringe festival in virginia theatre association present · distinguished play award runner up placed 2nd in the state advanced to setc · honorable mention play award placed in the top in the state · multiple statelevel awards for costume design ensemble work and individual students nominated for all star cast honors folger shakespeare library secondary festival · peggy obrien award for comedy · brian cabe award for overall excellence · multiple individual students recognized for excellence in acting awards north carolina theater conference · john w parker award for excellence in directing state level · excellence in directing awards regional level · special guest performance at north carolina professional theatre gathering · multiple regionallevel awards for costume design production design choreography ensemble work and individual student acting awards

it consultant career overview network administration veteran with extensive experience building improving supporting and architecting asptype infrastructures qualifications windows server active directory windows desktop os exchange server vmware vsphere esxi amazon web services ec2 s3 cloudfront glacier rds mysql ms sql linux centos apple ios sonicwall office365software ms office rdp putty successware21 accomplishments certifications work experience to it consultant company name implemented and managed it infrastructure designed and managed windows active directory network windows nt windows servers managed ms exchange ms sql successware21 symantec backup exec kaspersky virus protection servers and sonic firewalls managed and supported tadiran pbx aeonix contact center and csi vo call accounting servers developed and implemented secure remote access solution for sales consultants and field service technicians provided hardware and application support for inhouse and field service personnel installed and troubleshoot applications and services on windows and ios devices network design and installation windows networking active directory hardwaresoftware installation and configuration remote access solutions including secure wireless technologies email § database development services performance monitoring and tuning server sizing and capacity planning disaster recovery and business contingency planning vendor liaison and product selection 24x7 network application monitoring § comprehensive network support agreements to sr systems engineerproject manager company name to network analystdirector of operations city state member of global systems integration team provided field service functions in the maintenance installation and deployment of networking and document management solutions for law firms and various other clients in the south eastern united states responsibilities include project management of server and network installations upgrades and conversions daily monitoring and troubleshooting of servers and networks citrix metaframe citrix metaframe xp citrix nfuse and hour on call support researched and defined clientserver security architecture and provided technical leadership and coordination for the planning and deployment of citrix solutions techmatics in next century integration develop and provide wan and lan solutions for various clients in windows nt nt wfw and windows environments including install and configure internet access remote access system redundancy solutions that included all levels of raid and server mirroring technologies promoted to director of operations in december washington region supervised five employees successfully managed various projects in implementing clientserver and internet solutions for various clients to technical analyst company name responsible for the installation maintenance and operation of all computer related hardware and software work with technology supervisor and personnel supervisor to maintain consistency with regard to word processing procedures among secretarial and word processing personnel and assist with ongoing training in new procedures support all interoffice telecommunications electronic mail and internet services serve as the system administrator to windows nt lan supporting users administer sql server and pcdocs databases coordinate with other firm offices regarding telecommunications procedures and implementation of new technologies interact with vendors in acquisition of new software and hardware member of morrison foerster networking taskforce provided feasibility study that preceded implementing clientserver technology into the morrison foerster environment this included costs analysis as well as operation and management evaluations of netware banyon vines pathworks and windows nt assisted in the implementation of clientserver technology in nationwide offices system integration and conversion from vaxvms decnet 56kb to windows nt tcpip frame relay network education and training aws certified solutions architect associate level january unitek mcse bootcamp city state february microsoft certified professional microsoft certified system administrator november interwoven technologies inc formally imanage chicago illinois imanage certified system engineer computer learning center － city state january diploma computer operations computer operations degree henderson county junior college － city state may associates science business science business certifications aws certified solutions architect associate level microsoft certified professional mcp microsoft certified system administrator mcsa citrix certified administrator cca certified imanage system engineer icse skills accounting active directory apple architect backup exec capacity planning citrix cca citrix certified administrator citrix metaframe citrix metaframe clientserver hardware conversion clients databases database development decnet disaster recovery document management electronic mail email engineer feasibility study firewalls frame relay internet services internet access lan leadership law linux director access microsoft certified professional mcp microsoft certified mcse exchange server ms exchange windows networking ms office office windows windows windows windows nt windows nt nt mysql network design and installation network support network networking networks next netware operating systems pathworks pbx personnel project management raid sales secretarial servers software installation ms sql sql server supervisor symantec system administrator systems integration system integration tcpip telecommunications troubleshoot troubleshooting upgrades vaxvms wan windows nt windows server word processing

working rf systems engineer qualifications microsoft officeoffice for mac pages numbers keynote · rfmicrowave software ansoft designer awr microwave office · rf test instruments spectrum analyzer vector networksignal analyzer logic analyzer etc · programming language cc python java matlab and labview · circuit design software spice ni multisim · pcb design software eagle pcb artiest experience working rf systems engineer may to current company name qualification · multidisciplinary background rf hardware designs manufacturing operations and data analyst summary · experienced in developing hardwares dfm procedures checklists and requirements to subcontractors · perform evt dvt pvt verifications and utilize fa process to drive root cause from system to unit level · team leader on multiple endtoend technical project design development testing and validation · manage testproduction readiness reviews and drives quality requirement for postramp qualification · ability to manage multiple projects simultaneously selfstarter with innovation and sharp attention to details experiences new rf systems introduction on satellite communication architecture designs and proposals define rf hardware unit dfm procedures and requirements for antenna receivers filters and amplifiers lead suppliers by providing technical design specifications and testing requirements to meet ssl standards utilize fa process to monitor overall project field performance audits and dfm reviews onsite with suppliers investigated the algorithm to optimize the overall rf system performance for design manufacturing and testing perform evt dvt and pvt validations and quality measurements for satellite assembly at system and unit levels drive and track closure on any rf components and modules ncs and issues impact to production readiness work with crossfunctional teams to execute completion of satellite system design to fulfill contract requirement generate cascade rf performance prediction analyses ie nf gain ip3 1dbcomp spurious etc exercises independent judgment in developing methods techniques and evaluation criterion for obtaining results monitor and measure manufacturing processes to reduce losses decrease time span and improve quality system data analyst august to december company name prioritize and extract big data from purdue universitys sql database and maintain its accuracy and completeness develop and implement data collection systems strategies that optimize statistical efficiency and data quality data manipulation language sql commands and utilize statistical tools including excel sas and spss create complex charts and temporarily databases perform data mining and develop pivot tables for publication design and customize reports based upon data structure and determine additional data collection requirements provide documentation based on audit and report criteria to investigators and research staff serve as a resource for nonroutine inquiries such as requests for statistics or surveys electricalvalidation engineer may to august company name develop and maintain data requirement for pcba evt dvt and pvt assembly for touchpads design and implement automated test for sensitivity packrat hovering profiles ripple gsm emi and esd monitor manufacturer ic packaging test yields and field return failure data to identify root cause develop indepth reliability testing procedures storage thermal stock drop and tap tests perform debug and troubleshooting of product in house and at contract manufacturer site for support contribute in manufacturing diagnostic reviews to improve overall debug process more efficiently and effectively support internal and external customer related to lab data collection and verification of an application issue education ms electrical and computer engineering dec purdue university gpa gpa electrical and computer engineering gpa bs electrical and computer engineering dec gpa gpa electrical and computer engineering gpa thesis the design and evaluation of a ghz laptopbased radar systempublication · innovative laptop radar design to operate in both fmcw and cw mode · doppler shift dti ranging rti and sar measurement capability · operate in ism frequency band with 13dbm transmitting power · data acquisition and signal processing using matlab skills big data c c charts circuit design hardware data acquisition data analyst data collection data mining databases database dbm dti design software documentation functional gsm innovation java labview team leader logic analyzer mac manufacturing processes matlab excel microsoft office office microwave radar ncs network db packaging pivot tables programming project design proposals publication python quality requirement research sas selfstarter spectrum analyzer spss sql ssl statistics surveys system design troubleshooting validation

public relations manager summary i am a seasoned professional with years of experience in communications public relations event planning and media relations i have extensive knowledge of marketing campaigns sales messaging and dissemination techniques and methods i am an awardwinning writer and editor with multimedia production experience who communicates effectively with target audiences through strategic brand management and pr campaigns core competencies project management sound judgment deadlinedriven marketing and sales specialist exceptional writer proficient web management and cms applications decisive problem solver team player with transportation experience experience public relations manager to company name － city state lead communications professional for nations fifth largest truckload carrier with employees and 5b revenue researched planned implemented and tracked public relations communications and marketing activities expanded company recognition in the national press in support various departments including sales and marketing cultivated positive relationships with the community and area media outlets through public relations initiatives organized executive public appearances lectures and exhibits to increase awareness of us xpress as a leader in the transportation industry and as a leading business in chattanooga planned and organized corporate media and other special events managed all media press and public relations issues developed corporate communications strategies and programs including companys crisis communications plan coached client representatives on effective communication with the public and employees worked with management to identify trends and developments that might influence pr decisions and strategies acted as communications liaison for internal teams at the company designed web and other content including monthly newsletters magazines and promotional calendars served as webmaster for usxpresscom conferred with production graphic design and web­design personnel to coordinate production of corporate communications materials managed the editorial content design and distribution of the company eblasts and video magazines estimated project costs and monitored budgets contributed to relevant blogs conferences and events both off­line and online to increase brand awareness and led initiatives on company facebook page planned and negotiated media buys including tv radio print and digital designed and created marketing collateral for sales meetings trade shows and company executives managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams managed the in­house advertising program consisting of print and media collateral pieces established production schedules and communicated project status to stakeholders presented on current promotions to the public at events and tradeshows sportsfeature writer project development specialist to company name － city state earned prsa lookout chapter award for best overall public relations campaign in sports feature writer offered daily coverage of sports and special events for the chattanooga free press the citys largest newspaper at time of my tenure provided coverage of the following major events both and world series the ncaa football national championship victory by georgia tech in the citrus bowl the college basketball final four and the presidential inauguration interviewed the following major sports figures arthur ashe joe namath terry bradshaw bobby orr chris evert john mcenroe boris becker and bob costas recognized by the tennessee sports writers association as one of the states best writers covering high school sports winning awards in and coordinated production of page souvenir programs for southern tennis association championships in and project development specialist responsible for taking a prototype interactive phone service and customizing the computer program to fit the audio information and marketing needs of the chattanooga free press and chattanooga times designer and developer of the infoline phone service which received an average of calls per week during my tenure infoline featuring audio updates on the latest news sports and lottery results entertainment updates daily horoscopes and a host of other information choices became a vital new resource for chattanoogans who made more than six million calls to the service in its first threeplus years coordinating producer for all in­house recording on infoline these duties include the following both write of all locallygenerated infoline scripts narrator for over percent of these scripts ranging from short commercials to major presentations on health and legal issues liaison to editorial staffs of free press and times in designing public opinion polls and other special features education bachelor of science mass communications speech st cloud state university － city state united states gpa gpa gpa mass communications speech gpa gpa skills advertising audio budgets com conferences content corporatecommunications corporate communications crisis communications client designing editorial special events features graphic design legal marketing marketing collateral materials meetings newsletters newspaper developer page personnel presentations press pr producer public relations xpress radio recording sales scripts phone tv trade shows transportation video webmaster writer additional information award highlights with us xpress earned aegis award for outstanding documentary presentation for driven to success a video which covered the history of us xpress from to earned prsa lookout chapter award for best businesstobusiness marketing communications in earned achievement in advertising award from critics board of traffic world magazine in earned prsa lookout chapter award for crisis communications in

customer advocate professional summary customer care professional pursuing a position in an organization seeking an ardent problem solverdemonstrating immense levels of initiative whilst providing compassionate customer service withover years of customer relations experience eagerly ready to submerge into gaining new skills whileutilizing the skills i have acquired throughout my career to help propel this company to new heights recently earned recognizing you award for device upgrade sales incentive for customer service exceeded corporate target for customer satisfaction for months in a row excelled in surpassing daily target brand debit and credit card sales and product protectionreplacement plans goals cashiered with multiple apos windows at once in tandem to maximize customer flow and productivity experience to current customer advocate company name － city state achieved customer satisfaction rating of two months after training exceeding corporate target of collected customer feedback and made process changes to exceed customer satisfaction goals made reasonable procedure exceptions to accommodate unusual customer requests addressed customer service inquiries in a timely and accurate fashion developed effective relationships with all call center departments through clear communication built customer loyalty by placing followup calls for customers who reported product issues to teller i company name － city state helped customers select products that best fit their personal needs processed and issued money orders for customers delivered prompt accurate and excellent customer service maintained adequate cash supply in cash drawers in multiple checkout stations maintained confidentiality of bank records and client information processed cash withdrawals examined checks for identification and endorsement to night shift leader company name － city state balanced daily bank vault inventory and atm with a zero error rate while supervising fsas crosssold promotional products and services while negotiating fees for check cashing provided genuine customer service to help grow branch revenue by exceeding customer expectations processed sars per month and about ctrs a month during busy tax season identified money laundering red flags including but not limited to falsified identification altered documents structuring avoiding federal thresholds and evading bsa requirements knowledge of the glbact and ftc safeguarding rules experience with the bank secrecy act and federal thresholds completed nightly collections research and a collections call sheet of about calls per day within fdcpa call times informed customers about sales and promotions in a courteous and inviting manner completed nightly auditing of all staff paperwork confirming each document was accounted for factual and correct while also assisting a high volume of customers weekly intranet training modules based on cash handling money laundering suspicious activity and company security policies to cashier company name － city state helped lead in drive of sales by crossselling debit and credit cards under target brand expertly utilized cash register equipment and carefully handled large amounts of money looked up prices and store merchandise while politely assisting customers responsible for ringing up customers in a timely manner and guaranteeing high level of customer service assisted customers in finding outofstock items stocked and rotated inventory regularly greeted each customer with a smile and made their experience as convenient as possible to cashier company name － city state operated a cash register to process cash check and credit card transactions maintained knowledge of current promotions policies regarding payment and exchanges and security practices readily stocked returned and misplaced items making sure to always strive for productivity worked comfortably in hectic situations while handling other task maintained a clean work station and friendly atmosphere to team member company name － city state efficiently trained new hires keeping them knowledgeable of all company policies and guidelines always adhered to and implemented company safety training and requirements kept a clean environment for the park guests and readily answered all questions with genuine enthusiasm kept current with all park information to give guests the best experience possible education high school diploma howard w blake － city state u s skills atm auditing call center cash handling cash register credit client customer satisfaction excellent customer service customer service debit fashion fsa inventory money negotiating policies research safety selling sales supervising tax

ecommerce supervisor summary i am seeking a challenging position in management where i can apply my experience to a companys objective and profits i have a discipline approach to the task at hand and the ability to anticipate potential obstacles which is contributed to a strong record of excellence for getting the job done safely i am an optimistic quick learner i am safety conscious and have excellent organizational and multitasking aptitude i currently plan and lead individuals in order to complete daily tasks in a timely and safe manner highlights qualified to operate and train individuals on various equipment proficient in microsoft office proficient in exeter wms strategic planning troubleshooting and problem solving flexible dedicated experience ecommerce supervisor to current company name plan and manage daily workload lead and develop employees through teamwork and create continuous improvement through employee engagement that supports the companies values continually looking for ways to improve quality safety and productivity and communicating those ideas throughout the network currently helping to organize and lead the safety committee coowner to company name develop and manage projects and budgets  experience in realestate law and procedures contact with city offices screen and select qualified renters i continue to buyrenovate and rent out homes without a business name ecommerce coordinator to continuously directing and leading individuals to complete the objective sharp organizational skills preparing work assignments fostering teamwork by being enthusiastic and having a positive energy agriculture worker to state manage maintain heavy farm equipment skills gained responsibility flexibility selfdetermination and confidence education and training electricalelectronics engineering technology aas presently attending owens community college city state gpa active participant in the 5s program owens community college toledo oh photovoltaic certification training assistant position workshop onlinephone course for mentors of america participated in best buy lean team graduate riverdale high school skills attention to detail continuous improvement logistics excel power point word network internet research organizational skills safety teamwork

director of business development executive profile to apply over years of experience as an exceptional director of business development to manage personnel and resources by utilizing financial and strategic analysis to apply logistical support and budget analysis skills to enhance management to enforce departmental policies goals procedures and objectives through communicating in writing and orally with subordinates and executive management to apply years of leadership experience and vast amounts of financial responsibilities to maintaining a districts bottomline top secret skill highlights types wpm microsoft word excel powerpoint sales force and outlook professional experience director of business development to company name － city state plan direct and coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers excellent communications skills written and orally especially under pressure ability to forecast future issues through ongoing strategic analysis prospect for new sales and manage current and pending sales in the amount of over 1m maintain relationships with client government sales management to ensure strategy and sales objectives are identified and plans developed for the sales year ensure all relevant human resources and policies procedures are followed establish and oversee the implementation departmental policies goals objectives and procedures conferring with senior management and staff members as necessary analyze day to day business activities ensuring efficient and effective services supervise budgets for maximum return of investment roi negotiate business transactions for the company in the amount of over 1k ensure adherence to all health safety and environmental policies and procedures experience in fracking exercise confidential information policies procedures and regulations that governs employee and employer confidentiality apply general business and management principles involved in strategic planning resource allocation human resources modeling leadership technique production methods and coordination of people and resources utilize general principles and processes for providing customer and personal services this includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction apply relevant equipment policies procedures and strategies to promote effective local state or national security operations for the protection of people data property and institutions manage sales pipelines from beginning to end and follow push through sales represent companies such as scott safety honeywell first responders product hurst jaws of life kappler elkhardt brass hale pumps streamlight hesco smith optics accomplishment maintained sales of over 5m for the last three years supervisor hours worked40wk senior airfield fire emergency services officer to company name － city state performed hiring training scheduling of work grievances performance counseling and recommendations for promotions demotions and termination of employment of over personnel as a senior executive set polices assigns priority for future program objectives direct improvements to equipment and distributes equipment among subordinate commands evaluated new trends for policy development and for further inquiry and study to establish new methods for eliminating or controlling serious hazards to life and property further conduct independent and joint risk management studies for exercises and assist others with risk management decisions supervisor colonel steve kirkpatrick contact yes hours worked40wk aircraft rescue and firefighting officer to company name － city state managed hour operations of p firefighting apparatus p 10k gallon water tender f rescue truck rescue boats and gators equipped with wild land firefighting attachments supervised and directed the coordination of cross training with department of defense fire stations which provided over hours of instruction to more than fire fighters initiated a funding request for an additional 57k to source deficiencies managed a budget of 120k budget to support fire suppression operations supervisor major carl kuga contact yes manager airfield fire emergency services officer to company name － city state managed over marine firefighters with budgeting operation training and mutual aid agreements at each subordinate units location managed fire fighting apparatus fire suppression systems and rescue vehicles managed and oversaw 35k worth of emergency airfield services assets supervisor ltcol manlee herrington contact yes hours worked40wk airfield fire emergency services officer to company name － city state deployed to operation iraqi freedom and held the billets as the chief of firefighting operations for over airbases in iraq managed and supervised marine firefighters in daytoday operation in support of flight operations aboard marine corp auxiliary landing facility bogue field nc managed over 100k dollars of firefighting assets accomplishment identified a deficiency and justified the purchase of over 5k worth of firefighting assets managed and preformed the duties of the on scene commander for a 2k gallon fuel fire supervisor colonel jay johnson contact yes hours worked40wk education bachelor of fire science thomas edison state college － city state gpa gpa gpa customer relations course osha safety course hazmat materials operations airfield pavement and assessments certifications course fire officer i ii iii fire instructor i ii iii fire inspector i ii fire investigator i fire fighter i ii iii airport firefighter emergency vehicle operators course amphibious warfare school nonresident program advance eaf school m arresting gear systems course marine corps aircraft launch and recovery school aircraft firefighting school warrant officer basic school staff non commissioned officers course sergeants course total quality leadership hazardous waste coordinator course rcra hazardous materials and hazardous waste management course suicide prevention course minimum operating strip lighting system course lean six sigma white belt course professional affiliations veterans of foreign wars satseaf association marine corps association skills basic budgeting budgets budget communications skills counseling client customer relations customer satisfaction senior management government hazardous waste hazardous waste management hiring human resources inspector i instruction instructor i leadership lighting materials excel outlook powerpoint 2k microsoft word modeling needs assessment personnel policies policy development processes quality risk management safety sales sales management scheduling six sigma strategy strategic analysis strategic planning supervisor tender written

apparel technical designer career focus represent the companys interest of universal and consistent fit aesthetics and proper construction of garments as well as standardizing product fit and constructions specifications qualifications proven success in writing specification sheets knowledge of fitting pattern making and sewing knowledge of textiles experience in corresponding with contractors overseas excellent ability for flat sketching excellent administrative skills proficient in english and spanish skills microsoft software excel word outlook web pdm ibm as professional experience apparel technical designer sep company name － city state work with design on seasonal development stages to identify the styles that will require tech design support for issue initial specs in order to expedite the first proto as well as resolve technical issues for design integrity target price delivery and quality as directed by design and merchant  manage fit cycle approval process from initial development through to stock approval interface with design product development merchants production quality assurance and suppliers daily to ensure dos updated information has been communicated measure garments for fittings with speed and accuracy pull the history and any specific references basic standard fit binders and prepare for the fittings as needed maintain and update daily fit log indicating the approval status styles keep organized records of template garment specification including labeling packaging standards andor construction standards and monitor all new developments for consistency create maintain and generate fit comments and specs in books resolve technical issues with clear written communication to factories on a daily basis review graded specs tolerances and construction for consistency before sending to factories for production and generating stock grading maintain seasonal binders of specs for technical designer brand responsibility maintain management communication on any delivery issues concerned or at risk styles and work with the cross functional team to resolve outstanding issues specification writer quality control assistant jan to jan company name － city state wrote specification sheets including sewing construction trim grading pattern and label parts attended fittings and corresponded with contractors overseas served as a liaison between spec department with other department such as quality control design trims pattern making washing and shrinkage fabrication matching sample room grading and marking analyzed line development management reports ldm for domestic and overseas operations to ensure that deadlines were met kept and updated extensive database and books trained new hires specification writer jan to jan company name － city state wrote specification sheets including sewing construction trim grading patterns and label parts served as a liaison between spec department with other department such as quality control design trims pattern making sample room grading and marking managed the distribution and tracking of the specification packages from their production through to delivery to all appropriate factories warehouses and relevant personnel monitored performance against deadlines and reported progress to the production group at weekly reviews kept and updated extensive database and books trained new hires production line supervisor jan to dec company name － city state supervised line operations and staff supervised and researched daily water treatment responsible for calculating the required quantities of raw materials for the daily production and controlling output against plan investigated and reported line efficiency on a daily basis freelance teacher jan to mar company name － city state chemistry mathematics and physics education chemical engineering national university of honduras honduras ca

membership coordinator career focus i would like the opportunity to share more about my work experience and how my skill set could contribute to thesuccessful daytoday running of your company id be happy to supply strong references at your requesti am currently in pursuit of a career and believe my skills could greatly contribute to your companygainful employment in a well structured cooperative environment in which my skills and hard work can be optimallyutilized frankly stated i am looking for a career as opposed to a job summary of skills reliable and dependable high customer service standards active listening skills flexible scheduling top sales performer superior organization skills customer service expert excellent multitasker openingclosing procedures superb sales professional sharp problem solver bar management time management ability excellent communication skills strong lead development skills goaloriented  focused on customer satisfaction customer service expert employee training clean and professional cold calling selfmotivated professional experience to current membership coordinator company name － city state as membership coordinators i am responsible for selling memberships at the health club the position requires that the membership coordinator generate at least of my own prospects through normal prospecting channels the other may originate from club advertising and promotions a strong working relationship with club staff is expected of the membership coordinator paperwork and administrative followup on personal sales along with personal followup on new memberships are essential tasks responsibilities and approximate time distribution telephone solicitation prospecting and other follow up sending mailings to prospects touring prospective and making actual sales presentations followup on new members sold and generating referrals paperwork and administrative work attending meetings participating in ongoing training programs attending special events to customer service manager on dutie mod company name － city state during my time with bladium as a customer service mod i worked in a privately owned sports and fitness club my job again is to facilitate an excellent customer service experience i am proud to say my professional skills in customer service continue to grow stronger and stand out some of my duties included but are not limited to customer service openingclosing proceduresmonetary responsibilities maintaining a facility opening closing checklist with various task outbound calls eft collections and updates confirmation and cancellation of customer club memberships and registrations entering guest waiversfiling faxing mailing of invoices directly to a clients home and or business answering and directing high volume of phone inquires greeting and checking in of all guestsanswering guest questionscash handlingfacility safetycleanliness upkeep according to company standards to customer service representativebar attendant company name － city state my time spent with bladium as a bartender my job is to facilitate an excellent customer service experience to produce salessome of my duties include but not are limited to salescash handlingopening and closing proceduresmonetary responsibilitiesat times working in a fast pace environment mixing drinks preparing food keeping track and ordering supplies from our vendors as needed keeping department up to company standards to salescustomer service representative company name － city state during my time spent with party america my job was again to facilitate an excellent customer service experience to produce sales i believe my time spent with party america helped me in truly honing my excellent customer service skills some of my duties included but were not limited to answering and directing phone lines greeting and assisting guests setting and design of merchandise location freight unloading monetary responsibilities closing procedures customer receiving ordering procedures for guests arraignment of balloon bouquets also kept the store up to company brand standards to sales representative company name － city state as a sales representative i worked on a nation wide call center environment in order to broker and secure the sale of medical supplies my duties included but were not limited to customer service outbound call sales confirmation and cancellation of customer invoices filing faxing mailing of invoices directly to a clients home and or business answering and directing high volume of phone inquires to merchandise and customer assistant mca company name － city state as a sales representative i worked on a nation wide call center environment in order to broker and secure the sale of medical supplies my duties included but were not limited to customer service outbound call sales confirmation and cancellation of customer invoices filing faxing mailing of invoices directly to a clients home and or business answering and directing high volume of phone inquires education high school diploma thornton thornton co adams skills administrative advertising call center cash handling closing clients excellent customer service excellent customer service customer service dependable directing special events fast faxing filing listening mailing meetings organization skills presentations problem solver receiving safety selling sales scheduling telephone phone training programs

sales associatemerchandiser experience sales associatemerchandiser jul to current company name investigate and resolved customer inquiries and complaints in a timely and empathetic manner run markdown reports manage store replenishment and analyze buying reports contact customers to follow up on purchases suggest new merchandise and inform them about promotions and upcoming events operate pos system to itemize open credit accounts and complete an average of customer purchases write sales slips and sales contracts plan and coordinate the availability of products for advertising and promotion purposes answer an average of calls per day by addressing customer inquiries solving problems and providing new product information maintain knowledge of current sales and promotions policies regarding payment and exchanges and security practices describe product to customers and accurately explain details and care of merchandise confer with store managers to obtain information about customer needs and preferences monitor and analyze sales records and consumer purchasing trends anticipate consumer buying patterns to create a purchase and inventory plan set and recommend markup rates markdown rates and selling prices for merchandise complete stock orders and manage inventory levels organize and track departmental receipt flow for new and reorder merchandise partner with sales representatives and managers to coordinate delivery and merchandising schedule educate employees on new merchandise during seasonal workshops group sales associate oct to jan company name provided outstanding customer service to existing and potential patrons in order to maximize group ticket sales developed new clients by focusing on assigned target markets with the resulting goal of significant increased gross sales produced target market sales analysis reports to track sales trends from year to year provided proactive customer service to donors and patrons interacting via phone email or in person to assist in matters related to ticketing upcoming events and membership benefits assisted with organization of prospect lists and coordinating other materials pertinent to planning solicitations cultivation events and other activities concluded advanced bookings with the box office by preparing all details of group contracts through the tessitura ticketing system followed up with patrons to ensure timely payment and that the client receives tickets and materials needed for their performance actively pursued client stewardship opportunities such as hosting clients for dinners performances and other relationship building initiatives worked with management and various departments to address specific customer service requests as needed such as accessibility accommodations transportation needs dining receptions and tours office assistant sep to oct company name managed all day to day administrative responsibilities which included reporting and documentation record keeping maintaining of files correspondence internalexternal communications planned and developed the conference program agendas schedules sessions handouts and other collateral materials promoted and marketed the conference created and disseminated brochures articles and email blast handled administrative details such as registration payments and traveltransportation responded to inquiries and ensuring clear communication with speakers conference attendees and other staff education bookkeeping stratford career institute － city state canada the training source inc summary client relations office operations performancedriven administrative professional with over successful years facilitating support services and managing fastpaced office operations i have strong organizational and communication skills advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction highlights peopleoriented filing and data archiving creative problem solver payment processing quick learner ms windows proficient exceptional communication skills account reconciliation wpm typing speed proofreading skills account reconciliation administrative advertising benefits brochures communication skills contracts creative problem solver credit client clients customer service delivery documentation email filing inventory manage inventory levels mark market sales materials merchandising office ms windows office automation payment processing policies pos promotion proofreading purchasing quick learner record keeping relationship building reporting selling sales phone transportation typing speed wpm workshops articles

contract accountant summary more than ten years of progressive experience in manufacturing accounting currently preparing for cma exam cpa eligible strong motivator and morale builder with a positive outlook ability to communicate effectively with all levels cum laude graduate with bba in accounting and finance exceptional analytical communication and leadership skills advanced excel skills experience with multiple erp and accounting systems adapt well to different systems willing to relocate highlights advanced excel powerpoint outlook and word skillsifs macola progression netsuite jd edwards adp payroll tool crystal reports global fas fixed asset software vantage quickbooks accomplishments while at robbins llc decreased month end close from a ten day close to a three day close without compromising the integrity of the financial statements implemented paperless ap filing system while working at robbins llc this saved a large amount of time during audits or when researching issues received robbins llcs presidential award each year for going above and beyond job responsibilities creating efficiencies and cost savings experience company name january to current contract accountant city state contracted as accountant for client during a maternity leave client erp software netsuite bookkeeping for clients and personal taxes assessed and advised client on internal controls audit follow up to ensured policy and procedure compliance and effectiveness made client recommendation of purchasing card usewrote policies and procedures for clientthrough rebates and extension of cash flow resulted in total annualized savings company name january to january quality manager city state lead a team of direct report quality assurance specialists and inspectors build effective relationships with customers vendors and plant employees manage product inspections to identify and isolate quality issues ensure plant compliance with iso zero findings on first plant iso audit education motivation and training of plant workforce company name march to april senior staff accountant promoted to quality manager city state responsible for month end closing process for three plants cash management management of all ap and ar functions supervision of apar clerks comparative financial statements preparation and review for three separate plants as well as consolidated financial statement analysis balance sheet reconciliations variance accounts analysis deep analysis requiring much research preparation of bank borrowing base certificate bank covenant compliance lead semiannual bank audits and financial statement audit financial results reporting to president when vp of finance is unavailable yearend inventory auditverification key member of the robbins financial control committeeinternal control testing annual budget preparation and monthly review with department managers standard cost and pricing of molded product assist with raw material and customix standard updates miscellaneous projects assist or advise wherewhen needed company name january to january staff accountant city state general ledger bs accounts fixed assets intercompany accounts sales and use tax for multiple states preparedimplemented procurement card policy and procedure key member of fixed asset module implementation assist with acquisitions company name january to january staff accountant city state payroll and cash management company name january to january accounts receivable city state accounts receivable and accounts payable education university of north alabama bba accounting and finance city state gpa tva investment challengealpha theta chi collegiate honor societydelta mu delta national honor society in business administrationgraduated with honors cum laud gpa accounting and finance tva investment challenge alpha theta chi collegiate honor society delta mu delta national honor society in business administration graduated with honors cum laude gpa columbia state community college state columbia educational activitiesawards extracurricular activities university of north alabama alpha chi accounting club phi beta lambda business leadership club bisk student representative columbia state community college student council member lawrence county site awards received university of north alabama sarah r brown scholarship allamerican scholar deans list national collegiate business merit award accounting achievement award institute of management accountants national conference attendance scholarshipcolumbia state community college lloyd booker memorial scholarship deans list skills month end close year end close cash management supervision apar acquisitions adp payrollbalance sheet bookkeeping budget preparation cash flow crystal reports erp financial statements financial statement analysis fixed assets general ledger internal control inventory payroll quality assurance iso iso ifs netsuite jd edwards macola excel outlook powerpoint word quickbooks

hr partner summary experienced human resources business partner with expertise in partnering with line of business leaders to provide guidance on human capital strategies to include but not limited to employee relations talent management compensation etc in order meet business goals and objectives highlights project management matrix management experience talent management expertise employee relations expertise performance management strategies compensation experience employment law knowledge manager coaching and training presentationfacilitation experience accomplishments lead project teams to address human capital strategies ie performance management rewards and recognition etc that resulted in manager tools and resources developed and facilitated change management training for all frontline managers in the line of business developed trained and implemented common attendance guidelines for line of business and executed to the new guidelines experience hr partner june to current company name － city state provide strategic human resources guidance and oversight on a wide range of activities in support of assigned line of business in both a hierarchical and matrix management environment collaborate with senior leadership teams to influence organizational design management practices and work environment changes lead project teams on endtoend strategy on human capital initiatives ie retention rewards and recognition performance management etc problemsolve midcomplex issues as they arise with all levels of management across business groups coach and develop less experienced staff on broad human resources issues and monitor resolution progress coach and develop managers at all levels on performance management of their employees provide expertise in facilitating resolution of complex issues and interpretation of policies partner with all levels of management in both a hierarchical and matrix management environment to build leadership competencies in order to build benchstrength through talent management discussions partner and engage with key stakeholders in the wells fargowachovia bank integration efforts develop business cases for senior leadership ie lob hr etc approval to implement restructure to any one business unit which may result in displacements partner with lob project team to develop and execute plans and communications in support of these activities lead crossfunctional or crossbusiness unitdivision teams assigned to implement workforce initiatives as well as develop programs and process improvements associated with human capital and business initiatives create and facilitate virtual presentations for employees and managers across several states and four different time zones in the areas of policy interpretation recruiting compensation tools leaves of absence etc provide consultation to senior management on complex issues and actions and partner with other human resources partners or coes ie employee relations compensation eac leave management as needed advise managers on compensation issues review job descriptions make salary recommendations as needed associate people svcs officer november to may company name － city state provide strategic human resources guidance and oversight on a wide range of activities in support of assigned line of business coach and develop managers at all levels on performance management of their employees provide expertise in facilitating resolution of complex issues and interpretation of policies create and facilitate virtual presentations for employees and managers across several states and four different time zones in the areas of policy interpretation recruiting compensation tools leaves of absence etc provide consultation to senior management on complex issues and actions and partner with other human resources partners or coes ie employee relations compensation eac leave management as needed advise managers on compensation issues review job descriptions make salary recommendations as needed provide interpretation application and enforcement of hr related policies procedures and laws including but not limited to fmla ada of title vii of the civil rights act of adea of conduct interviews and counseling sessions with employees and management including performance counseling career counseling supervisory coaching and separations voluntary and involuntary conduct investigations related to harassment discrimination etc and determine appropriate action warranted facilitate dialogue sessions as needed to help employeesmanagers resolve issues appeal texas workforce commissions claims when appropriate human resource consultant march to november company name － city state coach and develop managers at all levels on performance management of their employees provide expertise in facilitating resolution of issues and interpretation of policies facilitate virtual presentations for employees and managers in the areas of policy interpretation recruiting compensation tools leaves of absence etc provide consultation to front line management on issues and actions advise managers on compensation issues review job descriptions make salary recommendations as needed provide interpretation application and enforcement of hr related policies procedures and laws including but not limited to fmla ada of title vii of the civil rights act of adea of conduct interviews and counseling sessions with employees and management including performance counseling career counseling supervisory coaching and separations voluntary and involuntary conduct investigations related to harassment discrimination etc and determine appropriate action warranted human resources consultant september to may company name － city state coach and develop managers at all levels on performance management of their employees provide expertise in facilitating resolution of issues and interpretation of policies facilitate virtual presentations for employees and managers in the areas of policy interpretation recruiting compensation tools leaves of absence etc provide consultation to front line management on issues and actions advise managers on compensation issues review job descriptions make salary recommendations as needed provide interpretation application and enforcement of hr related policies procedures and laws including but not limited to fmla ada of title vii of the civil rights act of adea of conduct interviews and counseling sessions with employees and management including performance counseling career counseling supervisory coaching and separations voluntary and involuntary conduct investigations related to harassment discrimination etc and determine appropriate action warranted human resources consultant august to september company name － city state roles started out very transactional and then grew into the list below coach and develop managers at all levels on performance management of their employees provide expertise in facilitating resolution of issues and interpretation of policies facilitate virtual presentations for employees and managers in the areas of policy interpretation recruiting compensation tools leaves of absence etc provide consultation to front line management on issues and actions advise managers on compensation issues review job descriptions make salary recommendations as needed provide interpretation application and enforcement of hr related policies procedures and laws including but not limited to fmla ada of title vii of the civil rights act of adea of conduct interviews and counseling sessions with employees and management including performance counseling career counseling supervisory coaching and separations voluntary and involuntary conduct investigations related to harassment discrimination etc and determine appropriate action warranted education masters of arts counseling may webster university － city state usa counseling bachelor of science psychology december university of houston － city state usa gpa deans list psychology deans list skills title vii ada mid senior level coachingconsultation employee relations partner with senior management and function management hr policy interpretation presentationfacilitation collaborationpartnering skills relationship building skills additional information special awards usaas volunteer of the year presidents council on service and civic participation award professional affiliations wells fargo latino team member network hr liaisonmember san antonio human resources management association south texas childrens bereavement center group facilitator cyo sports team mom

customer services summary professional in economics with years of experience in the financial sector as administrative assistant manager analyst and customer services optimizing work methods through the planning and execution of daily activities that correspond to my position  i have the ability to work in a fast paced environment successful in maintaining multiple tasks able to work well individually or with a team dedicated and focused to achieve the objectives highlights leadership strategic planner customer relationship management support financial trader  analysis accomplishments improved department efficiency through implementation of strategic workflow and process improvements maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions ​  created new operational planning strategy to drive business development ​ researched calmed and rapidly resolved client conflicts to mantain customer relationship experience to customer services company name － city state support english and spanish incoming call flow provide information to new and existing customers to supporttheir needs and finding a solutions to keep customers satisfied and retain business navigate computer systems to properly conduct the objective of the campaign and locate customerdata or other electronic information records each call by accurately documenting status andcomments in the platform to manager bpo analyst company name － city lead team of professionals  analysis coordinator and risk management for citibank international record national and international ach transactions to  reduce risk of fraud and comply the policies and government regulations   create monthly reports to maintain the businesscontrol define strategy and bussines plan to control the volume transactions  train and suppot  risk personnel during new system implementations ans upgrades to financial assistant trader company name － city support the financial investment area in buying and selling financial assets advise the customer  with their investments to higer returns find solutions to customers necessities through email and phone calls organize electronic files and maintain paper files updates  verify details of transactions including funds received and total account balances  deposite dividend payments settle invoices administer the petty cash to keep the office up to day provide financial reports and  officesupplies open ans assign new client accounts keep confidential information education bachelor of science economics city colombia economics yeni maldonado languages spanish english portuguese skills attention to detail billing customer services data analysis documentation email english organize files financial financial reports investments leadership meetings microsoft office office portuguese risk management selling spanish strategic planning phone web page

instructional designer summary dependable and resourceful instructortrainer technical writer and instructional designer who designs documentation training programs orcurriculums including classroom lectures online courses and selfstudy sessions directed at students employeesorganization members or those who use the organizations products or services accomplishments state of tn teacher license business education software expertise adobe acrobat prof adobe captivate adobe contribute adobe dreamweaver adobe indesign adobe photoshop articulate studio storyline fireworks ­ basics flash ­ basics lms blackboard sumtotal moodle microsoft access ­ microsoft excel ­ microsoft outlook ­ microsoft powerpoint ­ microsoft publisher ­ microsoft word ­ snagit education university of memphis doctor of education instruction and curriculum leadership instructional design and technology city state gpa 1st generation phd fellowship academic achievement award instruction and curriculum leadership instructional design and technology 1st generation phd fellowship academic achievement award university of phoenix master of arts adult education and distance learning city state gpa gpa adult education and distance learning gpa university of memphis bachelor of science business administration management city state gpa minority merit scholar business administration management minority merit scholar experience company name may to september instructional designer city state responsible for designing and developing course modules for the university by working with instructors and internal subject matter experts company name january to march instructional designer and technical writer city state responsible for designing and developing instructorled training for the nike warehouse distribution center in memphis tennessee wrote processes and procedures for warehouse roles and functions company name december to current tutor city state club z tutoring cordova tennessee tutor students grades k on reading math state standardized tests and act test preparation offers assistance with developing study strategies works with the student and their parent to develop a tutoring plan to fit their individual needs prepare tutoring sessions to ensure the students academic development assess the students progress through the tutoring sessions company name september to april instructional designer city state responsible for designing and developing online modules for the introduction to distance education course for the taaccct grant international paper memphis tennessee company name june to november technical training manager performance improvement manager city state worked collaboratively with business partners and other clinical staff to design and develop appropriate high quality training interventions and user based documentation to meet business and organizational needs managed instructional designers and technicals writers via interoffice and virtually conducted counseling coaching and facilitates oneonone coaching sessions facilitated training classes and conducts trainthetrainer workshops supervised group of instructional designers and technical writers assisted with operations interviewing and selection process utilized information mapping principles and techniques to create job aids training manuals standard operating procedures and other reference tools developed and created policies and procedures job aids training materials user documentation and website alerts using information mapping standards of writing participated in kaizen events for improving company processes and procedures company name august to october remote instructional designer city state responsible for designing and developing online math courses for the ferndale school district for high school students using the moodle lms company name october to april remote instructional designer and technical writer city state responsible for the development of at least courses which each included a study guide an elearning practice and an elearning assessment for the paragon software utilized information mapping principles and techniques to create job aids training manuals standard operating procedures and other reference tools company name august to december remote instructional designer and project manager city state responsible for the design and development of a course that provided the residents of uthsc webbased instruction on how to prevent medical errors when writing prescriptions responsible for creating and managing the needs analysis project plan and implementation plan for the project company name april to june training consultant instructional designer and technical writer city state worked collaboratively with business partners and other clinical staff to design and develop appropriate high quality training interventions and user based documentation to meet business and organizational needs designed and developed comprehensive instructorled elearning selfpaced and blended training classes for operations staff to ensure the established goals and objectives are met developed all aspects of training curriculum including courseware participant guides facilitator guides assessments learning activities etc supervised new hires during classroom facilitation facilitated training classes and conducts trainthetrainer workshops maintained the knowledge management system by providing ondemand publishing and disseminating urgent alerts and other communications throughout the organization researched and recommended solutions resources and methods to effectively meet training and development needs by identifying and eliminating training gaps used sum total learning management system to publish and disseminate training track compliance and report progress utilized information mapping principles and techniques to create job aids training manuals standard operating procedures and other reference tools developed and created policies and procedures job aids training materials user documentation and website alerts using information mapping standards of writing company name august to december general education professor city state provided guidance encouragement and direction necessary to allow students to achieve established course objectives worked within the structure of the syllabus and acted as an effective classroom manager and advocate participate in the learning process participated in school retention initiatives by providing regular accurate and timely feedback to students and the school concerning academics behavior attendance etc monitored and managed online classroom learning environment using aleks for algebra classes maintained course curriculum and taught material approved from curriculum and developed daily lesson plans to include instructional aids maintained expertise in subject area and recommended improvements in curriculum design motivated students to actively skills academic adobe backup coaching conferences counseling course development crystal reports curriculum design curriculum development customer service customer service data entry designing direction documentation information mapping instruction instructor instructional design knowledge management team leader lesson plans managing materials math meetings mentoring ms word works multimedia needs analysis order entry organizational policies writing prescriptions processes progress project management quality quick reading sales supply chain task analysis teacher technical writing user documentation phone trainer training materials training manuals training programs tutoring website workshops

engineering intern skills c python matlab git bash r sql basic experienced in linuxunix and using high performance computing clusters machine learning tools and libraries scikitlearn pandas seaborn matplotlib tensorflow basic i built a xgboost model that has accuracy in the kaggle titanic challenge computational fluid dynamics and discrete element method codes cfddem openfoam cfdace® fluent® comsol® lammps and liggghts reservoir and fracture modeling tools cmg® for reservoir simulation fracpro® for fracture simulation and analysis saphir for pressure transient analysis experimental and statistical methods sem afm confocal microscopy regression analysis statistical process control design of experiments experience engineering intern － company name state project develop a cavings transport model for optimizing holecleaning operations developed a solids transport model for predicting cuttingscavings bed height during a holecleaning operation in contrast to conventional cfd models that typically take several hours to run this novel numerical model can obtain results within a few minutes enabling timely optimization of the well circulation schedule investigated the competitive landscape and designed the commercialization plan for the numerical model leveraged the experiences from internal drilling experts and aligned with all stakeholders throughout the development process engineering intern － city state project optimize diverter pumping schedule for better production performance after well restimulation built a simulator to model proppant diverter and slurry distribution in a plugandperf hydraulic fracturing operation derived a simple proxy model to substitute timeconsuming cfddem simulations for predicting diverter transport through perforation clusters simulation time drops from hours to less than sec provided recommendations for pumping schedule design in a fracturing treatment process engineer － company name city improve display yield through statistical modeling process control and tool modifications won qualstar award in nov by completing two specific yield improvement tasks in merely two months first time for qmttw to award its engineers after establishment optimized sealing process of interferometric modulator imod display that led to prefunctional yield increase increased the up time of panel encapsulation station from to by leading two toolmodification projects involving a group of equipment engineers and external support engineers from japan proppantdiverter transport in horizontal wells ut austin aug present evaluate the efficiency of proppantdiverter transport in perforated horizontal wells under different slurry flow conditions using a combined cfddem approach developed a multivariate statistical model to substitute traditional cfd model for predicting proppant transport through perforations at various flow conditions the computational cost dropped orders of magnitude accurately predicted dasmeasured proppant distribution in a field case with less than error chuhsiang wu page design and selection of gravel pack and sand control screens ut austin jun present develop analytical dem and monte carlo models for predicting sand production through gravel packs and sand control screens accurately predicted sand production labtest results obtained from operators with less than error using the developed model invented a dembased approach for extracting pore throat size distribution of complex packings results show that the pore throat sizes within gravel packs are usually between to of the effective gravel size the findings correspond remarkably well with previous field observations and enable further optimization of gravel pack designs company name designed highly mixingefficient serpentine channels for biomedical detection devised mixing index to quantify mixing efficiency of two heterogeneous fluids flowing in microfluidic channels interests spe translator nepal medical assistance group cofounder of taiwan bionano youth initiativeselected publications· wu ch sharma m m a dembased approach for evaluating the pore throat size distribution of a filter medium powder technology issn · wu ch sharma m m chanpura r et al factors governing the predicted performance of multilayered metalmesh screens spe drilling completion spepa · wu ch sharma m m effect of perforation geometry and orientation on proppant placement in perforation clusters in a horizontal well paper spems was presented at the spe hydraulic fracturing technology conference the woodlands tx usa february wu ch yi s sharma m m proppant distribution among multiple perforation clusters in a horizontal wellbore paper spems was presented at the spe hydraulic fracturing technology conference the woodlands tx usa january · mondal s wu ch sharma m m et al characterizing designing and selecting metal mesh screens for standalonescreen applications spe drill compl spepa · mondal s wu ch sharma m m coupled cfddem simulation of hydrodynamic bridging at constrictions int j multiph flow vol pp issn · zhang k chanpura r a mondal s wu ch sharma m m ayoub j a parlar m particle size education and training may phd ut austin petroleum engineering scientific computation city state petroleum engineering scientific computation dissertation modeling particulate flows in conduits and porous media supervisor mukul m sharma recipient of conocophillips fellowship and jack l thurber memorial endowed presidential scholarship jun ms national taiwan university mechanical engineering city taiwan mechanical engineering design of a mixingefficient microfluidic device for biomedical applications jun bs national tsing hua university power mechanical engineering city taiwan power mechanical engineering presidential award and scholarship skills approach bash basic c competitive das design of experiments functional labtest linux machine learning matlab modeling novel optimization process control programming proxy python simulation sql statistical process control supervisor unix additional information leadership and volunteer· served as a second lieutenant in an artillery company in the taiwan army during · qualstar award qualcomm and · qualcomm knowhow incentive award qualcomm · technical editor of spe journal spe drilling and completion spe production and operations present· volunteer experience spe translator nepal medical assistance group cofounder of taiwan bionano youth initiativeselected publications· wu ch sharma m m a dembased approach for evaluating the pore throat size distribution of a filter medium powder technology issn · wu ch sharma m m chanpura r et al factors governing the predicted performance of multilayered metalmesh screens spe drilling completion spepa · wu ch sharma m m effect of perforation geometry and orientation on proppant placement in perforation clusters in a horizontal well paper spems was presented at the spe hydraulic fracturing technology conference the woodlands tx usa february wu ch yi s sharma m m proppant distribution among multiple perforation clusters in a horizontal wellbore paper spems was presented at the spe hydraulic fracturing technology conference the woodlands tx usa january · mondal s wu ch sharma m m et al characterizing designing and selecting metal mesh screens for standalonescreen applications spe drill compl spepa · mondal s wu ch sharma m m coupled cfddem simulation of hydrodynamic bridging at constrictions int j multiph flow vol pp issn · zhang k chanpura r a mondal s wu ch sharma m m ayoub j a parlar m particle size distribution measurement techniques and their relevance or irrelevance to sand control design spe drill compl spepa

sales representative profile accomplished and energetic sales representative with a solid history ofachievement in retail motivated leader with strong organizational andprioritization abilities core qualifications fluent in spanish  enthusiasm team player organized cash handling accuracy organized time management detailoriented excellent multitasker customer and serviceoriented reliable and punctual enthusiasm professional experience sales representative － company name city state confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken review insurance policy terms to determine whether a particular loss is covered by insurance determine charges for services requested collect deposits or payments or arrange for billing resolve customers service or billing complaints by performing activities such as exchanging merchandise refunding money or adjusting bills complete contract forms prepare change of address records or issue service discontinuance orders using computers solicit sales of new or additional services or products sales representative － company name city state confer with customers by telephone or in person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken review insurance policy terms to determine whether a particular loss is covered by insurance determine charges for services requested collect deposits or payments or arrange for billing resolve customers service or billing complaints by performing activities such as exchanging merchandise refunding money or adjusting bills compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods solicit sales of new or additional services or products order tests that could determine the causes of product malfunctions cashier － company name city state receive payment by cash check credit cards vouchers or automatic debits issue receipts refunds credits or change due to customers assist customers by providing information and resolving their complaints count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change answer customers questions and provide information on procedures or policies calculate total payments received during a time period and reconcile this with total sales weigh items sold by weight to determine prices education jun high school diploma quest academy city state associate of arts chabot college political science city state lan gu ages skills billing credit english forms insurance prepare invoices issue receipts listening money persuasion policies reading recording sales telephone

construction management assistant professional summary experienced professional with years experience in project management with a background in real estate residential commercial civil contract management project coordination procurement business development and other facets of the construction industry demonstrated verifiable success leading multimillion dollar organizations through startup revitalization and accelerated growth solutionsdriven decisive and resultsoriented with outstanding negotiation and crisis management skills seeking an opportunity to leverage leadership management and business development skills to become a toplevel construction manager skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral and written communication business writing work history construction management assistant to current company name – city state assisted in supervision of all onsite construction which included scheduling of subcontractors ordering materials obtaining permits resolving problems at job site and inspecting construction work to ensure compliance with plans and specifications assisted with performed tests on aggregate production asphalt mix and readymix concrete assisted with inspections on newly built lift stations and city pavement work analyzed and orchestrated bids on new city civil projects worth actively sought out potential upcoming bids for submission attended prebid meetings onboarded subcontractors led weekly production and operations sub contractor meetings facilitating stronger communication and helping to resolve critical issues assisted vice president of production in review approval and archiving of all closeout documents obtained building and specialty permits from local jurisdictional agencies monitored subcontractor operations and applied effective time resource and money management strategies to delivery underbudget project completion decreased budget by construction project coordinator to company name – city state performed detailed cost estimation and budgeting using onscreen takeoff software decreased procurement and vendor expenses by assisted with resource allocation subcontractors machine and material to various projects worked on submittals request for information rfis purchase orders and increased effectiveness of bidding processes by reviewing contractor scopes and material takeoffs averaging assisted project managers and design team with submittals specifications packages and document control on commercial and civil projects averaging formulated complete project plans and coordinated engineering design and shop drawing efforts with autocad and bluebeam software coordinated presentations for customers and project members detailing project scope progress and results keeping all entities wellinformed of milestones and goals of project organized and tracked tasks between disciplines and produce project reports used quickbooks to produce monthly invoices reports and other deliverables new construction business developer to company name – city state planned marketing initiatives and leveraged referral networks to promote business development planned over quarterly networking events to strengthen brand initiatives and maximize outreach able to obtain people in attendance rewrote and updated scripts and selling procedures to decrease downtime and increase sales by assisted with proposal writing with project ranging from responsible for cultivating relationships with developersinvestors reit accounts education bachelor of arts business administration and management college of southern nevada city certificate construction management turner construction management program city certificate leed certification kirksey acrchitecture city certificate real estate champions city project management coursework expected in houston community college city state osha associate general contractors city construction management technology expected in houston community college city state affiliations womens chamber of commerce of houston abc associated builders contractors agc associated general contractors of america software skills buildium appfolio yardi realpage quickbooks microsoft office adp workforce salesforce powerpoint excel scheduling autocad skills project management budget finances personnel acquisition training team management customer relations site management new business development value engineering procurement oral and written communication business writing work history construction management assistant to current company name – city state assisted in supervision of all onsite construction which included scheduling of subcontractors ordering materials obtaining permits resolving problems at job site and inspecting construction work to ensure compliance with plans and specifications assisted with performed tests on aggregate production asphalt mix and readymix concrete assisted with inspections on newly built lift stations and city pavement work analyzed and orchestrated bids on new city civil projects worth actively sought out potential upcoming bids for submission attended prebid meetings onboarded subcontractors led weekly production and operations sub contractor meetings facilitating stronger communication and helping to resolve critical issues assisted vice president of production in review approval and archiving of all closeout documents obtained building and specialty permits from local jurisdictional agencies monitored subcontractor operations and applied effective time resource and money management strategies to delivery underbudget project completion decreased budget by construction project coordinator to company name – city state performed detailed cost estimation and budgeting using onscreen takeoff software decreased procurement and vendor expenses by assisted with resource allocation subcontractors machine and material to various projects worked on submittals request for information rfis purchase orders and increased effectiveness of bidding processes by reviewing contractor scopes and material takeoffs averaging assisted project managers and design team with submittals specifications packages and document control on commercial and civil projects averaging formulated complete project plans and coordinated engineering design and shop drawing efforts with autocad and bluebeam software coordinated presentations for customers and project members detailing project scope progress and results keeping all entities wellinformed of milestones and goals of project organized and tracked tasks between disciplines and produce project reports used quickbooks to produce monthly invoices reports and other deliverables new construction business developer to company name – city state planned marketing initiatives and leveraged referral networks to promote business development planned over quarterly networking events to strengthen brand initiatives and maximize outreach able to obtain people in attendance rewrote and updated scripts and selling procedures to decrease downtime and increase sales by assisted with proposal writing with project ranging from responsible for cultivating relationships with developers investors reit accounts

substitute teacher skills outlook excel word powerpoint quickbooks and onenote experience to current substitute teacher company name － city state design learning environment to meet educational development objectives responsible for classroom schedule subject matter selection of materials and media development of learning activities and documentation of plans establish positive relationships with students parents fellow teachers and school administratorsstaff provide regular feedback to parents regarding work and behavior in class to maintenance technician company name － city state managed lots and ensured maintenance requests were fulfilled in a timely matter maintained electrical plumbing and landscaping informed management of potentially dangerous electrical equipment and faulty instrumentation recommended new equipment and maintenance procedures to the facility manager to sales associate company name － city state enthusiastically conversed with customers about purchase needs and available products inquired about buying experience item preferences and future purchases tracked inventory and prepared for promotions by setting up displays adding signage and retagging merchandise recommended appropriate items and direct or lead customers to selections education and training bachelor of arts business administration management eastern oregon university － city state business administration management skills buying experience documentation inventory selection of materials excel outlook powerpoint word plumbing quickbooks

substitute teacher summary enthusiastic artists who loves both traditional art and digital art  before moving to richmond i spent two years working as a digital media specialist creating  brochures video and physical colleges  currently im working as a substitute for chesterfield county schools my  favorite  subject of course being art   highlights traditional fine art skills creative and artistic flexible creative approach strong design sense superb attention to detail time management traditional and digital photography photo enhancing relevant professional experience substitute teacher oct to current company name － city state work in schools across chesterfield county in a verity of subjects and grades  my favorites subjects to teach are art library and history following the teachers lesson plans i lead the students through activities providing guidance and additional explanations where needed comfortable with unexpected school situations  im quick on my feet and calm which i believe is the key to keeping students calm digital media specialist and administrative assistant jul to jun company name － city state met and worked with grieving families to create personalized memorial packages for their loved one i used a variety of programs including photoshop illustrator indesign publisher and funeral stationary software created large collage boards for every family who provided us with photos  it was not abnormal to create or more boards a week i provided support to community outreach programs small college boards for hospice patients billboards for charity events and designing pamphlets or other printed materials for special events including cape fears purple heart dinner was in charge of teaching coworkers how to use new software as well as troubleshooting computer and printer problems for the office summer counselor jun to sep company name － city state helped to plan and execute activities dealt with minor cuts and scrapes as well as defusing tempers before fights could start and writing up incident reports after accidents or fights occurred this job included conflict resolution working with children whose parents were in the military and a handful that have a parent overseas as well as working with handicapspecial needs children additional experience room attendant mar to jul company name － city state seasonal shoe associate nov to feb company name － city state shoe associate oct to nov company name － city state education bachelor of arts dual major art and visual technology anthropology george mason university － city state started off as an anthropology major with a minor in photography but soon found i loved my art classes just as much  at first glance they seem unrelated but both deal with people and expressing the human condition while one does it through studying actions and artifacts to better understand different cultures and time periods the other deals with feelings and views shown through art they are different but together they are a good combination for a more rounded point of view   course work included animation digital as well as traditional black and white photography web design oil panting sculpture print media art history childhood psychology   ancient civilizations and modern culture internship gov trends － city state maintained several politicians personal websites transferred data from previous websites to newly designed websites as well as updating live sites news feeds did analysis of key words used to increase traffic to websites using google adwordsused pertinent data retrieved to verify if key words were contributing to increasing traffic to websites or not compiled results and presented solutions in reports for the clients created email lists of possible potential clientsi also did minor design projects such as letter heads and logosworked with clients staff to ensure they were trained on how to maintain new sites after all the data had been transferred and organized advanced degree west springfield high school － city state internship fairfax archaeology － city state compiled information about artifacts from previous digs as well as properly labeling them and storing them in bags to prepare them for storage in the field work included measuring and marking test pits shifting through dirt digging test pits and keeping field data skills traditional art media black and white photography oil painting sculpture print media digital art programs photoshop illustrator indesign digital animation maya flash after effects

chef career overview dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success core strengths strong organizational skills active listening skills sharp problem solver energetic work attitude inventory control familiarity customer service expert accomplishments customer interface   greeted customers upon entrance and handled all cash and credit transactions assisted customers over the phone regarding store operations product promotions and orders work experience company name september to january chef city state responsible for the preparation of daily snacks and lunch for children required to create a balanced menu along with catering to child specific medical and religious restrictions continuously maintained above par menu and stayed within an established budget highly organized time sensitive and creative company name august to current sales associate city state assisting customers in the purchases pop inputting creating an overall experience to create returning customer base customer service product knowledge and computer skills company name may to april assistant food and beverage manager city state worked a liaison between membership and management to ensure all requirement where meet for a satisfying experience at a golftennispool facility was continuously asked to manage private and company events due to hard work and commitment to excellence ordered beverages to maintain sufficient stock scheduled staff and excellent customer service educational background mcla bachelors business city state gpa summa cum laude business summa cum laude skills

hr director professional summary experienced hr manager over facilities with years of proven hr experience in all areas of employee relations benefits 401k management payroll eeoc aap faadot workers compensation  safety  core qualifications employee relations benefits administrator employment law knowledge interviewing expertise payroll expertise manager coaching and training staffing and recruiting professional experience hr director may to current company name － city state onboarding hiring recruiting – advertising staffing agencies online applicant administration interviews employment verification preemployment testing drug screenings presented job offers i everify administration new hire reporting hr safety orientation benefit    administration – manages all aspects of benefits – including new enrollment changes termination for health dental vision life insurance short term disability long term disability coverage employee assistance program section accounts employee loan agreements deductions uniforms audits cobra notification preparation for filing  401k administrator –tracked new employee eligibility established quarterly enrollment meetings administered employee employer deferral calculations submissions loans distributions plan forceouts qdros mandatory compliance mailings plan document administration  payroll – administered payroll law reviewed submitted weekly payroll managed all garnishments levies child support orders managed updates changes to time keeping system  maintained employee absence database for all personal vacation sick time company communication employee recognition awards employee notices via publications intranet postings email   fmla – administration of initial qualification requirements employee notification via required compliance forms documentation follow – up with both employees and their physicians days away tracking return to work notices  temporary help management – coordinated temporary workers with staffing company including  placement of workers preplacement documentation requirements drug testing background screen safety training time system setup for both new and terminated temps training signoff as necessary    training system management entered new employees established job roles groups setup training courses setup training sessions managed training reporting for complete incomplete training  input training completions ensure training documents have been signed scanned recorded both in software in the employees electronic training file annual reviews – initiated tracked provided manager documentation support reviewed all annual reviews for potential liability issues discussed difficult employee reviews with managers provided appropriate verbiage prepared all personnel action forms for increases retained all permanent records on file applyinput all appropriate increases disciplinary action terminations – trained assisted managers in proper documentation for verbal written warning terminations  prepared and reviewed documents for disciplinary action advised on next steps in the disciplinary process to ensure employer is in the best possible situation for termination if necessary participated in and delivered disciplinary and termination notifications to employees  unemployment administration – responded to each initial ongoing unemployment notification from workone gathered and submitted evidence on companys behalf to defend against unemployment charges coordinated unemployment hearing documentation parties involved in hearing before an administrative law judge workers compensation – reported initial claim to carrier assisted employees as a first responder to incidents instructed supervisors of appropriate action during emergency situations worked side by side with safety director on claims follow up appointments coordinates light duty restrictions with managers records tracks osha reporting information assists in preparing yearend audit reporting information maintains confidential files advises on indiana workers compensation law   faadot drug screen program – served as der for federal drug program administered training supervised new employee compliance into program conducted employee manager training tracks quarterly annual random drug screens submit annual mis reports coordinated faa audit every years monitored employee followup program eeoc – affirmative action plan – administered mandatory postings filings tracking notifications for eeoc – aap plan tracks company additions terminations promotions for compliance purposes provides annual reporting to tpa of all company workforce all applicants received along with their dispositions reviews plan for compliance submit annual eeo1 report veterans reports education psychology indiana university － city state year of study certificate human resources indiana university － city state hr certificate professional affiliations national shrm member notary ​ skills processing accounts payable administrative administrative support ads audit reporting reconciling bank statements benefits bonds bookkeeping brochures hardware conversion client database database management delivery designing documentation email event planning fashion faxing filing forms general ledger government hiring hris human resource hr imaging information technology insurance law letters director mailing marketing and sales meetings money office mis monitors next payroll performance appraisals personnel policies radio recording reporting safety scheduling software installation spreadsheets staffing phone video vision website yearend

community advocate summary compassionat e social services professional and active listener dedicated to working tirelessly with clients to help them resolve mental health issues and thrive on their own termseager to learn   highlights hour domestic violence training customer services training proficient in microsoft office excelwordpowerpointpublisheroutlook type wpm leadership training mental health facilitator skilled dv facilitator skilled advocate violence prevention attentive listener sensitive empathetic detailoriented excellent interpersonal skills accomplishments developed a member supported partnership that helped victims of domestic violence get housed gain skills employment and ongoing support that resulted in sustainability experience community advocate february to february company name － city state developed and maintained resources for walkin clients with emergent needs participated in additional training requirements in an effort to stay abreast for the ever changing rules and regulations associated with the various governmental programs interviewed clients about pressing issues including safety needs food clothing housing finances employment and physical and mental health to determine nature of client need helped identify inner capacities connecting to external resources and resource systems advocated and educated clients on housing and how to work through barriers that prevent housing facilitated and cofacilitate community support groups utilizing psycho education module compiled records collects data and prepares reports and conducted outcome measurements with assessment tools organized and assisted with outreach and presentation including resource tabling ensured all services are adhered to confidentiality laws and standards and principles advocacy based counseling participated in community committee teams which included task forces and event planning provided appropriate group boundaries assist education our reach manager with program development tracking and reporting advocacy based counseling in accordance to wac 61a chapter rcw created partnerships and collaborations that best suited clients at the ywca oncall domestic violence advocateintern for childrens program ywca performed crises intervention and safety planning conducted shelter intake including screening interviews orientation to shelter facilities collected and entered client data and service data in computer system supplied administrative support when needed monitored alarms and cameras and maintains the security of shelter entrances and performed safety through modeled explained and enforced shelter rules policies and procedures communicates donation volunteer or supply request appropriately provided secure and sound structure of activities that aligns with the vision of the ywca through the use of communication and applied principles helped contribute to meaningful activities that provide an outlet of creativity that fosters ingenuity and leadership skills in youth ensured shelter is neat clean and in adherence with state and local health standards supported the holistic healing resilience and developmental growth of childrenyouth impacted by domestic violence and other trauma developed plans and implements curriculum for children ages years in conjunction with childrens program manager and other program staff maintained a predictable and consistent rhythm in the program as well as expectations boundaries and guidelines helped childrenyouth develop their own safety plan and build safety skills assisted childrenyouth with skilldevelopment adapted to changing program needs and available to work a flexible schedule as needed partnered with parents in supporting the overall social emotional cognitive and developmental health of their children assisted childrenyouth with skilldevelopment and develops and maintains a clean orderly developmentally rich and safe program space maintained a caseload of plus client case loads working under strict confidentiality and strict time limits consulted with other professionals regarding the treatment of specific clients educated clients and their families regarding other community resources developed workable solutions for recurring problems for individuals and families managed caseloads and acted as an advocate for client rights provided support to homeless clients and connected them with community resources volunteer coordinatorassistant treasurer september to june company name － city state recruited volunteers and publicized volunteer opportunities appropriately matching positions to volunteers created and managed a database for volunteers participated in planning implementation of fund raising ideas and events assisted in keeping financial records of all pta activities using quickbooks maintained continuous and direct communication with president and treasurer secured signatures on necessary documents enforced risk management compliance assist with preparation of semiannual audits administrative assistant january to january company name － city state answered multilined phones filed documents updated database created documents and dispersed them to various departments and churches set up presentations through powerpoint created and prepared materials for various events provided data entry took memos sent and received correspondence worked various computer programssorted mail increased meeting efficiency by developing meeting agendas m aintained and organized master resident index and information files in master database retention specialist january to january company name － city state answered and received calls in a timely manner deescalated customer grievances data entry and processed payments upgraded and sold various packages started transferred and disconnected services retained clients made reasonable procedure exceptions to accommodate unusual customer requests provided accurate and appropriate information in response to customer inquiries demonstrated mastery of customer service call script within specified timeframes maintained uptodate records at all times developed effective relationships with all call center departments through clear communication worked with upper management to ensure appropriate changes were made to improve customer satisfaction built customer loyalty by placing followup calls for customers who reported product issues properly directed inbound calls in phone queues to improve call flow education bachelors degree human services management university of phoenix － city state king human services management in progress training at ywca domestic violence agency skills administrative support counseling creativity client clients customer services data entry database event planning financial fund raising leadership skills leadership training materials mental health excel mail microsoft office outlook powerpoint publisher word neat cameras policies presentations program development progress quickbooks reporting risk management safety sound phones trauma type wpm vision

digital media buyer professional summary versatile digital marketer bringing highlights pay per click ppc google adwords google analytics content marketing social media marketing facebook linkedin instagram roi reports ms office excel word powerpoint outlook ppc bid management lead generation mobile marketing video marketing sproutsocial hootsuite marin software drupal wordpress html optimizely landing page management ab testing multivariate testing content writing blogging experience company name city state digital media buyer to current oversees and comanages ppc campaigns across multiple search engine platforms for three beauty school directory websites creates implements and manages all organic social profiles and paid social campaigns facebook instagram twitter pinterest etc strategies for beauty school directory websites organizes and creates monthly blog and photo content for social profiles and blog site partners with creative director to create original content and to promote new brand across social platforms successfully increased brand awareness on instagram and increased follower growth by over within the first month of managing social account attends online and local marketing seminars to actively keep up with industry changes and trends company name city state digital media buyer to managed over different education clients paid social media and paid search accounts across multiple platforms effectively budgeted and managed over per month in client money to implement throughout search and social campaigns consistently hit client lead goals and cpi goals each month with each clients given budget created and delivered paid social and paid search strategy performance reports for clients and senior management communicated directly with client services team and clients regarding account management and performance company name city state sales associate to created and managed social media accounts across multiple platforms helped increase brand awareness and advertised product promotions to current customers education bachelor of arts communication business university of missouri city state communication business skills account management photo budget content cpi creative director client clients drupal senior management html internet marketing managing marketing excel money msoffice outlook powerpoint word page seminars strategy websites content writing

business banking specialist summary over years experience supervising crossfunctional sales teams complex employee training strategic account management executive level collaboration and creating customercentric programs facilitating training trained employees quarterly and annually on sales and conflict management project management directed all sales operations training and marketing for over events per year business sales exceeded of business sales goals closing million in product sales and surpassed of annual sales goals due to innovative customer engagement in less than days tech startups years consulting and managing techstartup businesses converting client liabilities into assets and designing customercentric engagement programs while facilitating employee engagement professional development tactical approach to innovative teambuilding indepth understanding of cultivating longterm business partnerships and motivational speaking core qualifications empowering motivational public speaker microsoft suite proficient outlook excel publisher power point word etc google suite analytics docs calendar gmail etc deploying executing scalable training programs strategic clientfacing engagement dynamic sales presenter high energy facilitator complex account management multiproject management in fastpaced environments innovative professional development collaborativeteam leader professional experience business banking specialist june to current company name － city state exceeded of quarterly business sales goals million in products and per day in proxy in days facilitate international business presentations on merchant services payroll services and tech products daily deploy original sales training programs that identify kpis and marketing trends to junior and senior executives train diverse business sales channels with adaptable facilitation styles and charismatic energy for high impact coach employees quarterly on crossselling business products sales strategies and crosscustomer engagement manage and develop budget reconciliations for diverse startups to exceed business revenue goals with low budgets personal banker july to june company name － city state cultivate longterm business partnerships while upholding banking policies and providing elite customer service to senior level executives worldwide manage high value client accounts efficiently resolve high complexity issues and analytical problem solving extensive regionalglobal coordination for international clients in collaboration with diverse executive level teams closed 500k of business loans automobile loans lines of credit and insurance products per quarter execute and design customercentric engagement metrics to assess daily weekly and monthly impact office marketing manager june to current company name － city state supervise all sales team training programs new hire orientations onboarding training classes staffing and payroll design customercentric training curriculums career development programs and direct marketing strategies direct multilevel events and developmental training not limited to customer service training business sales event planning conflict management kpistrends and promotional media events executed measurable social media outreach and networking events that exceeded of sales targets residential communities coordinator january to june company name － city state directed all sales training customer service and marketing for events per year accessible to students facilitated and designed scalable programs to train employees annually on sales conflict management customer service crisis response business development and cultural competency supervised evaluated and extensively coached crossfunctional employees who served as residential programmers community leaders and engagement specialists in fastpaced environments managed four highrise properties and residential teams overseeing occupants including supervision of emergency response staff budget reconciliations project management and payroll assistant community director july to january company name － city state supervised crossfunctional employees while overseeing residents in highrise residential properties managed all employee training programs and curriculum content for emergency response staff and residential teams in adherence with federalstate laws university hr rules and hospitality regulations exceeded performance expectations with increased responsibilities resulting in promotion within months assistant hall director july to may company name － city state directly supervised resident advisors desk staff and community volunteers in fastpaced environments trained and instructed employees on sales customer service project management conflict management human resource services intercultural competency and security procedures oversaw two large highrise properties over residents front offices facility budgets and payroll executed strategic recruitment campaigns and facilitated the interview selection process of employees awarded program of the year for directing the dance for haiti benefit concert fundraising public relations specialist august to may company name － city state supervised all crosscustomer engagement curriculums for the palouse food project and oversaw all marketing outreach employee training programs interns and volunteers directed and executed radio commercials and advertisements specific to community development health education and hunger related issues tutored children with autism who required an innovative approach to assess each students individual academic needs using patience sensitivity compassion and performance art assistant warehouse manager may to july company name － city state managed warehouse recruitment interviews schedules customer satisfactions surveys and employee recognition efforts trained and instructed new sales associates and employees on diverse customer service etiquette which increased store revenue by oversaw inventory and shipments to provide consistent warehouse organization that enhanced duties and responsibilities of sales associates education and training bachelor of liberal arts sociology dance washington state university social sciences wells fargo bank na － city state business personal banker academy entrepreneurship in business safe registered financial banker sociology dance skills academic account management advertisements approach art banking budgets budget business development coach conflict management content credit client clients customer service customer service training direct marketing directing event planning fast financial functional fundraising human resource hr insurance international business inventory team leader marketing excel microsoft suite outlook power point publisher word networking payroll policies presenter presentations problem solving project management promotion proxy public speaker radio recruitment selling sales sales training staffing strategic supervision employee training training programs

master data manager experience master data manager to current company name – city state aligning supply chainrelated master data attributes to ensure the following guidelines are met data stewardship appropriate business units and ownership established to validate appropriate values definitions and impact documentation for all master data fields data quality applicable controls are set in conjecture with it to ensure that a proactive approach is taken to new master data additionally rpa process planned for phase to automate structured data entry and maintenance data integritydata warehousing structure business logic to ensure boms and other data relationships are both accessible and built as an asset for the business additionally a data sync sop was established for gs1 standardization reporting automate data quality reporting for executive staff to ensure compliance is adhered to throughout the organization additionally provide adhoc tools for the business to leverage clean data cubes data governance committee oversee executive strategy in institutional master data to commit to trusted accurate structured and meaningful master data engaging applicable stakeholders to promote data governance data architect data stewardship and data security the data governance committee oversees the framework for complex supply chain manufacturing operations director of information technology to company name – city state supply chain management warehouse 3pl food services served as the corporate project manager overseeing all implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed a range of documents and performed project selection tasks such as workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models and user training manuals deployed and managed bi products to leverage companywide data for decisionmakers proactive analysis and realtime resource planning utilizing ssrspowerbi to analyze sets of data across multiple databases automate valueadd reporting to 3pl clients visualize kpis thru the organization create workflows for document automation and create alerts for various business units launched a highperformance data warehouses and virtual machines to store integrate analyze and report on enterprise data an array of ssas cubes were deployed to allow for enduser adhoc tabular reports additionally a complex network of interfaces between enterprise systems sql databases oracle database and other enterprise systems file server exchange edi etc was implemented to support the etl process executing infrastructure refresh for a sqft industrialproduction facility the deployment includes an array of switches cable runs racking ap cameras nvrs controllers and creating floor plans and topology documents controlled a 2mm it budget shortterm and longterm strategies and capex justification across the business including selecting and negotiating with vendors promoting operational process improvement instituting best practices and developing it roadmaps and strategic plans on track to reduce it spend by 250k by renegotiating vendor contracts consolidating cloud services implementing automation tools and upgrading legacy systems responsible for a team of it professionals and vendors assigned to all corporate and local office systems including erp wms logistics systems data centers servers and storage pcs mobile devices bdr telecom and help desk reduced it service desks response time and resolution time while increasing knowledge base and reducing reoccurring tickets by over information technology governance steering committee itgsc reporting directly to the board of directors the itgsc provided strategic direction in aligning it projects to shareholder interest and longterm targets while overseeing the committee the crossfunctional team guided business units across operations sales and manufacturing additionally the itgsc aided in risk management business continuity and organizational sops natjan solutions facility management retail medical grocery sectors information technology and analytics manager to implemented process within external erp portal to monetize s of vendors to generate lean revenue based on financial and operational data analysis this program is estimated to bring in in its first year an increase in margin created adhoc and scheduled bi powerbissrs reports to visualize critical client metrics and reports internal performance kpis operational resource planning asset and revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids of multimilliondollar procurement deals with several fortune retail medical and education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow and establishing kpi reporting for clientele and internal use designed adhoc sql views stored proceduresand reports to address companywide data analysis and modeling utilized advanced vba programming and automation software to manage two billing systems saving an estimated in salary expenses in translating to a reduction in departmental spending reported on a wide array of kpis on operations sales accounting and vendors via dashboardstyle bissrs reports for coo cfo vice president of sales and account manager use overhauled all company technology from onpremise systems to an array of cloud solutions including replacing hardware and migrating servers and databases this renovation saves per year and provides longterm scalability to company name – city state cofounded indoor hydroponic farming company in south jersey bringing a hyperlocal product to the camden and philadelphia region hgf generated 100k in its first year via a strategic relationship with the premier food management service in philadelphia local restaurants farmers markets and whole foods retail chain sales operations planning sop the sop team managed bidirectional interactions between sales marketing production and finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material and supplier management logistics and human capital planning additionally benchmarks for product mix sku management and forecast vs demand vs actual alignment operations oversaw the general operations of the farm including assigning daytoday jobs tracking yield results establishing daily work schedules and tracking transplantingharvesting schedules automation systems implemented an array of sensors to control environmental and nutrient levels utilizing this data and automation systems we drove automated ph balancing nutrient leveling temperature control ventilation systems and established a strong exceptionbased manufacturing operation finance oversaw all aspects of the financial responsibilities including establishing a point of sales systems pl reports budgeting for opex and capex schedules coordinating with lenders insurance institutions and annual tax reports sops instituted standard operating procedures to ensure quality standards are maintained and product consistency is maintained work history master data manager to current company name – city state aligning supply chainrelated master data attributes to ensure the following guidelines are met data stewardship appropriate business units and ownership established to validate appropriate values definitions and impact documentation for all master data fields data quality applicable controls are set in conjecture with it to ensure that a proactive approach is taken to new master data additionally rpa process planned for phase to automate structured data entry and maintenance data integritydata warehousing structure business logic to ensure boms and other data relationships are both accessible and built as an asset for the business additionally a data sync sop was established for gs1 standardization reporting automate data quality reporting for executive staff to ensure compliance is adhered to throughout the organization additionally provide adhoc tools for the business to leverage clean data cubes data governance committee oversee executive strategy in institutional master data to commit to trusted accurate structured and meaningful master data engaging applicable stakeholders to promote data governance data architect data stewardship and data security the data governance committee oversees the framework for complex supply chain manufacturing operations director of information technology to company name – city state supply chain management warehouse 3pl food services served as the corporate project manager overseeing all implementations wms erp qms cmms infrastructure responsibilities included progress reporting budget control task delegation plan creation vendor coordination etc developed a range of documents and performed project selection tasks such as workflow process maps system integration documents infrastructure topology organizational policies gdpr uat gap analysis best fit models and user training manuals deployed and managed bi products to leverage companywide data for decisionmakers proactive analysis and realtime resource planning utilizing ssrspowerbi to analyze sets of data across multiple databases automate valueadd reporting to 3pl clients visualize kpis thru the organization create workflows for document automation and create alerts for various business units launched a highperformance data warehouses and virtual machines to store integrate analyze and report on enterprise data an array of ssas cubes were deployed to allow for enduser adhoc tabular reports additionally a complex network of interfaces between enterprise systems sql databases oracle database and other enterprise systems file server exchange edi etc was implemented to support the etl process executing infrastructure refresh for a sqft industrialproduction facility the deployment includes an array of switches cable runs racking ap cameras nvrs controllers and creating floor plans and topology documents controlled a 2mm it budget shortterm and longterm strategies and capex justification across the business including selecting and negotiating with vendors promoting operational process improvement instituting best practices and developing it roadmaps and strategic plans on track to reduce it spend by 250k by renegotiating vendor contracts consolidating cloud services implementing automation tools and upgrading legacy systems responsible for a team of it professionals and vendors assigned to all corporate and local office systems including erp wms logistics systems data centers servers and storage pcs mobile devices bdr telecom and help desk reduced it service desks response time and resolution time while increasing knowledge base and reducing reoccurring tickets by over information technology governance steering committee itgsc reporting directly to the board of directors the itgsc provided strategic direction in aligning it projects to shareholder interest and longterm targets while overseeing the committee the crossfunctional team guided business units across operations sales and manufacturing additionally the itgsc aided in risk management business continuity and organizational sops natjan solutions facility management retail medical grocery sectors information technology and analytics manager to implemented process within external erp portal to monetize s of vendors to generate lean revenue based on financial and operational data analysis this program is estimated to bring in in its first year an increase in margin created adhoc and scheduled bi powerbissrs reports to visualize critical client metrics and reports internal performance kpis operational resource planning asset and revenue forecasting pl summaries expense budgets etc spearheaded national rfp bids of multimilliondollar procurement deals with several fortune retail medical and education companies tasks included sales analysis margin analysis multivariable pricing structures vendor acquisition developing process flow and establishing kpi reporting for clientele and internal use designed adhoc sql views stored procedures and reports to address companywide data analysis and modeling utilized advanced vba programming and automation software to manage two billing systems saving an estimated in salary expenses in translating to a reduction in departmental spending reported on a wide array of kpis on operations sales accounting and vendors via dashboardstyle bissrs reports for coo cfo vice president of sales and account manager use overhauled all company technology from onpremise systems to an array of cloud solutions including replacing hardware and migrating servers and databases this renovation saves per year and provides longterm scalability to company name – city state cofounded indoor hydroponic farming company in south jersey bringing a hyperlocal product to the camden and philadelphia region hgf generated 100k in its first year via a strategic relationship with the premier food management service in philadelphia local restaurants farmers markets and whole foods retail chain sales operations planning sop the sop team managed bidirectional interactions between sales marketing production and finance sop committee oversaw finished goods inventory controls marketing vs financial targets raw material and supplier management logistics and human capital planning additionally benchmarks for product mix sku management and forecast vs demand vs actual alignment operations oversaw the general operations of the farm including assigning daytoday jobs tracking yield results establishing daily work schedules and tracking transplantingharvesting schedules automation systems implemented an array of sensors to control environmental and nutrient levels utilizing this data and automation systems we drove automated ph balancing nutrient leveling temperature control ventilation systems and established a strong exceptionbased manufacturing operation finance oversawall aspects of the financial responsibilities including establishing a point of sales systems pl reports budgeting for opex and capex schedules coordinating with lenders insurance institutions and annual tax reports sops instituted standard operating procedures to ensure quality standards are maintained and product consistency is maintained education bachelor of science management of information systems associates of science accounting rowan college pursuing project management professional pmp certification rowan university summary zeel patel is an information technology manager with a focus on it transformation and process improvement currently looking foropportunities in the greater miami fl metropolitan area zeel has experience working with corporate data in the areas of data presentationstructured and unsecured datasets data mining statistical analysis ui creation data warehouse management and assessing data qualityadditionally zeels diverse background has allowed him to succeed in a project management and it management role in this role zeel hasengaged in holistic business analysis process improvement strategic planning budgeting contract negotiations vendor relations resourcemanagement instituting best practices and overseeingimplementing multiple enterprise systems erp wms crm wom qms scp highlights microsoft office suite with deep office dynamics project powerapps powerbi flow sharepoint excel access intune visio ems and azure proficiency programmingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle business intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs strong knowledge of aws azure cisco switch management vmware hyperv rdp automation anywhere active directory and hardware and software administration for ios android windows red hat linux rf devices vbnet edi procurement ventilation accounting erp programming visio active directory etl progress vba premier facility management project management workflow ad finance python ap financial quality approach floor plans realtime architect forecasting red hat linux automate functional renovation automation help desk reporting automation tools html retail billing systems information technology rfp budgeting insurance risk management budgets inventory sales budget logic sales analysis bi logistics servers business intelligence marketing sop cable access sql cisco excel strategy hardware exchange strategic contracts microsoft office suite strategic plans crystal office structured css sharepoint supplier management clientele windows supply chain client negotiating supply chain management clients enterprise switches data analysis network switch data entry oracle system integration data analysis and modeling oracle database tableau data warehouses organizational tax databases cameras user training data warehousing policies telecom direction pricing translating documentation process improvement upgrading skills microsoft office suite with deep office dynamics project powerapps powerbi flow ssharepoint excel access intune visio ems and azure proficiency pprogrammingdatabases sql ssrs ssis ssas vba dax html css vba vbnet r powershell python oracle bbusiness intelligence packages powerbi qlik qlikviewqliksense sisense tableau datorama yellowfin crystal ssrs sstrong knowledge of aws azure cisco switch management vmware hyperv rdp automation anywhere active directory aand hardware and software administration for ios android windows red hat linux rf devices vbnet accounting active directory premier ad ap approach architect automate automation automation tools billing systems budgeting budgets budget bi business intelligence cable cisco hardware contracts crystal css clientele client clients data analysis data entry data analysis and modeling data warehouses databases data warehousing direction documentation edi erp etl facility management finance financial floor plans forecasting functional help desk html information technology insurance inventory logic logistics marketing access excel exchange microsoft office suite office sharepoint windows negotiating enterprise network oracle oracle database organizational cameras policies pricing process improvement procurement programming progress project management python quality realtime red hat linux renovation reporting retail rfp risk management sales sales analysis servers sop sql strategy strategic strategic plans structured supplier management supply chain supply chain management switches switch system integration tableau tax user training telecom translating upgrading ventilation visio vba workflow

accountant summary results driven and award winning accounting and auditing professional with over ten years of experience motivated team leader and excellent mentor exceptional skills in generally accepted accounting principles generally accepted auditing standards interviewing techniques research data gathering financial analysis budget preparation accounts payableaccounts receivable implementing effective internal controls omb circular a ms office experience to accountant company name － city state evaluated the effectiveness of financial processes and made procedural changes to improve child support cashier collections and settlement which decreased incidence of misallocated funds due to software glitches and documentation mistakes recommended video surveillance system installation which safeguarded cashiers participated in committees and task forces established to analyze and resolve systemic problems performed a financial data analysis of million and receipts to locate busy periods in the child support cashier booth and noted that the cashier booth is usually the most busy during the beginning and end of the month as well as around holidays interpreted and implemented a variety of policies and guidelines and proposed findings and solutions to decrease errors and susceptibility to fraud such as utilizing a second cash register at the child support cashier booth when cashiers may feel overwhelmed from high client volume supervised and trained six staff members on proper utilization of policies and procedures to insure that there would be less possibility of inaccuracies reviewed and approved twelve bank reconciliations to insure accuracy reconciled child support fee check register on a daily and monthly basis audited child support files and reconciled amount of child support owed to the pacses pennsylvania child support enforcement system to administrative specialist ii company name － city state posted and entered accounting data to the citys financial database using proper fund codes gathered and reviewed supporting detail as well as recomputed invoices and backup documentation and authorized invoices for payment examined accounting records to ensure that all data was correctly and consistently recorded identified and corrected incorrect entries and other clerical errors also communicated with vendors to assist with billing disputes prepared bank deposits and booked income for self inc client savings accounts in quickbooks also recorded receipt of money orders reviewed and evaluated target operating and quarterly budgets for funds amounting to approximately m developed reports required by federal and state monitoring agencies for the homeless prevention and rapid rehousing hprp and child and adult care food cacfp program within deadlines reviewed relevant regulations contracts laws ordinances and procedures governing departmental decisionmaking to auditor ii company name － city state evaluated city departments for conformity with saps standard accounting procedures gaap generally accepted accounting principles and departmental policies and procedures audited city departments for grant compliance with cfda catalog of financial domestic assistance and state requirements assessed federal and state grant compliance requirements including laws and regulations administrative procedures contract terms and general grant stipulations reviewed prior years audit documentation audit report management letter and budgetary testimony met with department representatives during entrance conferences to discuss objectives and timetables interviewed department officials to gain knowledge of the internal control systems in place also prepared internal control questionnaires to assist in the modification of audit programs selected audit sample and completed attribute testing of sample items prepared and organized audit work papers formulated findings and recommendations based on exceptions found investigated cases of suspected fraud or abuse including noncompliance with charter school laws contractual fraud comingling of funds and overstatement of assets on financial statements to accountant company name － city state searched account histories to locate imbalances and incorrect entries prepared invoices and reconciled asset and liability account balances for agency contracts which accounted for m per fiscal year established and maintained effective working relationships with agency officials and administrators compiled summarized and analyzed financial data concerning accounting transactions performed basic statistical analyses to determine trends estimates and significant changes examined accounting source documents for conformance to standard accounting principles departmental and citywide procedural directives and guidelines and legal or budgetary restrictions provided technical direction to a staff of six financial service staff members education bachelor business administration accounting fox school of business temple university － city state accounting professional affiliations assisted in auditing emergency medical services ems and found only of philadelphia fire department pfd ambulances met a widely accepted standard of arriving on scene at a medical emergency in less than nine minutes ambulance crews were overworked and the demand on some ems units was excessive won the bronze knighton award from the national association of local government auditors nalga for submissions reviewed the school district of philadelphias charter school office and noted that out of or of charter schools files were incomplete missing items such as the charter agreement itself articles of incorporation or proof of insurance leaving them vulnerable to fraud recognized for excellence by the association for certified fraud examiners acfe skills accounting administrative agency audit report backup bank reconciliations basic billing budgets cash register cashier catalog clerical conferences contracts client data analysis database decisionmaking direction documentation financial financial statements funds legal money policies processes quickbooks video

sales associate highlights computer proficiency client relations experience sales associate october to current company name － city state responsibilities assist store management in merchandising the store in accordance with company directed standards supervise the sales staff to generate sales through effective sales techniques and approved customer service practices maintain current knowledge of the product and how to apply it while servicing the customer sell the merchandiseassist the store manager and assistant manager to ensure the store is school and inventory account ready supervise the staff in the absence of the store manager and assistant manage assist in the training of sales staff on company policies and procedures and in particular selling techniques ensure staff is well versed in company directed customer service practices comply with all company directed policies and procedures as they relate to the store operations receiving of merchandise store opening and closing cash register transactions daily cash reconciliation and inventory control maintain security of the store and understand the operations of the store security system skills used participated in various incentive programs and contests designed to support achievement of production goals worked independently and as part of a team to achieve numerous objectives described use and operation of merchandise to customers received and processed cash and credit payments for instore purchases opened and closed the store including counting cash opening and closing cash registers and creating staff assignments used pos systems to accurately take orders and receive payments sales associate march to february company name － city state responsibilities assist store management in merchandising the store in accordance with company directed standards supervise the sales staff to generate sales through effective sales techniques and approved customer service practices maintain current knowledge of the product and how to apply it while servicing the customer sell the merchandiseassist the store manager and assistant manager to ensure the store is school and inventory account ready supervise the staff in the absence of the store manager and assistant manage assist in the training of sales staff on company policies and procedures and in particular selling techniques ensure staff is well versed in company directed customer service practices comply with all company directed policies and procedures as they relate to the store operations receiving of merchandise store opening and closing cash register transactions daily cash reconciliation and inventory control maintain security of the store and understand the operations of the store security system skills used participated in various incentive programs and contests designed to support achievement of production goals worked independently and as part of a team to achieve numerous objectives described use and operation of merchandise to customers received and processed cash and credit payments for instore purchases opened and closed the store including counting cash opening and closing cash registers and creating staff assignments used pos systems to accurately take orders and receive payments team membercashier february to december company name － city state responsibilities participated in various incentive programs and contests designed to support achievement of production goals worked independently and as part of a team to achieve numerous objectives described use and operation of merchandise to customers received and processed cash and credit payments for instore purchases opened and closed the store including counting cash opening and closing cash registers and creating staff assignments used pos systems to accurately take orders and receive payments skills used assist store management in merchandising the store in accordance with company directed standards supervise the sales staff to generate sales through effective sales techniques and approved customer service practices maintain current knowledge of the product and how to apply it while servicing the customer sell the merchandiseassist the store manager and assistant manager to ensure the store is school and inventory account ready supervise the staff in the absence of the store manager and assistant manage assist in the training of sales staff on company policies and procedures and in particular selling techniques ensure staff is well versed in company directed customer service practices comply with all company directed policies and procedures as they relate to the store operations receiving of merchandise store opening and closing cash register transactions daily cash reconciliation and inventory control maintain security of the store and understand the operations of the store security system administrative assistantreceptionist august to january company name － city state responsibilities drafted meeting agendas supplied advance materials and executed followup for meetings and team conferences managed the receptionist area including greeting visitors and responding to telephone and inperson requests for information designed electronic file systems and maintained electronic and paper files maintained the front desk and reception area in a neat and organized fashion received and screened a high volume of internal and external communications including email and mail skills used mathematical aptitude customer and serviceoriented ms office proficient pos systems exceptional customer service cash handling accuracy excel spreadsheets excellent communication skills understands grammar flexible schedule education ba communications university of phoenix － city state us ba in communications marketing and sales university of phoenix phoenix az to professional affiliations team membercashier presentations team conferences skills and sales marketing sales cash customer service point of sale pos pos systems receptionist retail sales cash register closing credit effective sales generate sales incentive programs inventory inventory control merchandising of sales operations payments reconciliation sales staff sales techniques sales through security selling techniques the sales training associate sales associate administrative assistant cash handling excel excellent communication skills file file systems front desk greeting ms office telephone cashier client relations

program manager designer professional summary a talented program designer and learning specialist with experience developing and managing curricula across cultural academic and organizational contexts with a background in brain cognitive science and learning design i bring a strong understanding of how the brain functions to inform the design of effective learning experiences experienced project manager adept at leading projects from concept through completion with a high degree of cultural competence having run projects in seven countries over the last five years skills program development intermediate coding in r studio project management proficient in salesforce fluent in languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer to company name – city state developed an internal learning program to upskill new associates to project leads facilitating over classes with over satisfaction results and resulting in associates leading successful projects for clients managed new hires onboarding onto the social contract team leading to optimization of ramp time from a months scattered onboarding to a weeks streamlined onboarding trained cofacilitators in facilitation and design thinking resulting in them facilitating over meetings per project and improving social contracts effectiveness learner success consultant to company name – city state developed and executed endtoend learner success strategy for students taking the human rights defenders massive open online course mooc led evaluation assessments of the action toolkit for human rights defenders mooc which enabled development of interventions provided online learning support to students via their online learning platform and webinars program designer to company name – city state founded and designed dual school an idea incubator program teaching entrepreneurial skills to high school students that has currently worked with more than students in delaware received a grant to fund the program and led grant execution efforts collaborated with school representatives educators and other key individuals in community to support successful program implementation development associate founding team member to company name – city state led early fundraising efforts for new minerva institute and successfully brought in multimilliondollar grants for minerva international students attended special events acting as representative of minerva institute and making new contacts with possible donors which resulted in increase in number of donors learning consultant to company name – city state conducted needs analysis to understand barriers to learning that students were having in order to achieve student learning goals collaborated with learning team to develop a new mooc on online learning to help students successfully complete their online courses at kiron a university for refugees developed and integrated a learning support system within their existing technology platform resulting in increase in student engagement and lower attrition rates education bachelors brain and cognitive sciences and learning design minerva schools at kgi city innovative university in which students live and work on projects in six dynamic world cities over four years san francisco berlin buenos aires seoul hyderabad london thesis rethinking entrepreneurship education a focus on soft skills skills program development intermediate coding in r studio project management proficient in salesforce fluent in languages facilitation stakeholder management research curriculum development clear public speaking skills program evaluation work history program manager designer to company name – city state developed an internal learning program to upskill new associates to project leads facilitating over classes with over satisfaction results and resulting in associates leading successful projects for clients managed new hires onboarding onto the social contract team leading to optimization of ramp time from a months scattered onboarding to a weeks streamlined onboarding trained cofacilitators in facilitation and design thinking resulting in them facilitating over meetings per project and improving social contracts effectiveness learner success consultant to company name – city state developed and executed endtoend learner success strategy for students taking the human rights defenders massive open online course mooc led evaluation assessments of the action toolkit for human rights defenders mooc which enabled development of interventions provided online learning support to students via their online learning platform and webinars program designer to company name – city state founded and designed dual school an idea incubator program teaching entrepreneurial skills to high school students that has currently worked with more than students in delaware received a grant to fund the program and led grant execution efforts collaborated with school representatives educators and other key individuals in community to support successful program implementation development associate founding team member to company name – city state led early fundraising efforts for new minerva institute and successfully brought in multimilliondollar grants for minerva international students attended special events acting as representative of minerva institute and making new contacts with possible donors which resulted in increase in number of donors learning consultant to company name – city state conducted needs analysis to understand barriers to learning that students were having in order to achieve student learning goals collaborated with learning team to develop a new mooc on online learning to help students successfully complete their online courses at kiron a university for refugees developed and integrated a learning support system within their existing technology platform resulting in increase in student engagement and lower attrition rates

project coordinator associate professional summary  ces talent management associate successful at designing companywide onboarding orientation and mentoring programs teamoriented training and development coordinator who efficiently develops training processes and procedures for human resources teams skills new hire onboarding training solutions development time management highly organized work history project coordinator associate to current company name – city state wag ambassador team installation quality audit reports coordinate tracking the installation quality audit reports result iqa audits are complete in less than five days 9box revie coordinating a process to streamline common processes for the box review for global offhighway customer engineering application engineers result the new process is scheduled to be in place q1 conferences and trainings coordinate the planning and logistics for conferences and trainings result of the participants of the tier final training rated the training beneficial ucc ambassador support the teams learning and usage of new technology available such as cummins connect and outlook result have multiple trainings scheduled to help the team to learn about outlook the last week of october and first week of november support team support new hires and ensuring they receive training learning about the ccw environment and about basic how to do tasks support the team with pos ariba travel scheduling needs maintaining databases tracking progress of projects and communicating with team project updates trained staff during demonstrations meetings conferences and workshops talent management hr associate to company name – city state facilitated modules during ces site onboarding prepared training modules created the right environment coordinating logistics to ensure participants were in a great learning environment process improvement by participating on a team to update the aftertreatment module in order to increase employee interaction and to update the use of current technology consistently led the talent management team to explore ways to improve and keep site onboarding current and relevant result of us exempt and office employees attended ces site onboarding within their first days of employment with ces ces intern events evaluated the effectiveness of training programs and recommended improvements to upper management conducted orientation sessions and organized onthejob training for new hires coordinated ongoing technical training and personal development classes for staff members developed surveys to identify training needs based on projected production processes and changes organized and edited training manuals multimedia visual aids and other educational materials delivered a wide variety of courses including topics on communication team building topic and topic selected and assigned instructors to conduct specific training programs trained staff during demonstrations meetings conferences and workshops applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance planned the corporate annual summer and holiday events which included team buildingbased training initiatives communicated all learning and performance objectives schedules and training assessments to upper management assistant property manager company name – city state assisted in the management of a unit apartment community key responsibilities and results substitute teacher to company name – city state basic classroom instruction and management used project based learning pbl techniques that helped students see the connection between classroom learning and real world application arts and education program manager to company name – city state developed planned and implemented summer and after school programs for over youth ages key responsibilities classroom teacher to company name – city state instruction education bachelor of science of education indiana university purdue university city state indiana state teachers license skills streamline arts basic budget planning budgets budget conferences content conversion data analysis databases document management edge file management government hiring hr instruction team building leadership ledger logistics math excel office outlook powerpoint networking performance management process improvement processes programming progress project management quality reading recruiting sales scheduling staffing teaching phone ucc unique workshops yearend

community outreach specialist professional profile dynamic professional driven to fostering love of learning and ensuring leadership skills within people so they may reach their full potential qualifications experienced in student databases and microsoft office suite excel in training public speaking and teaching new skills passionate educator with high professionalism and integrity  creative problem solver excellent student transcripts graduating with a gpa qualified in designing and grading assessments  strong management skills of small and large groups as well as relating to diverse populations quick learner with a thirst for knowledge relevant experience assessment and teaching high level teaching skills that raised the percentage of high achieving students to of students testing into the top of their grade level allowing them to enter into honors    designed and developed district assessments for spanish department  community outreach and public speaking implemented outreach and marketing strategies including presentations which resulted in  growth in community partners within higher education leadership development  through creating rigorous and relevant interview and internship program raised the level of leadership opportunities for college interns ​​ experience to current community outreach specialist company name － city state liaison for junior board which entails board management byprovidingdirection and leadership to young boardmembers wanting to serve theircommunity responsiblefor providing relevant and interesting content for socialmedia newsletter and website in additioncreated organizationbrochuresand secured largerscale marketing with partnerships responsiblefor volunteer and mentor recruitment securing over mentors to youth and new volunteers increased mentor retentionby over in months by developing andexecuting strategic volunteer engagement planincluding activitiessuch asplanned events strategic appreciation and intentional supportthroughoutthe mentoring commitment improvedorganizations relationships with higher education groupsthrough community outreach and relationshipbuilding work closely with programmanager in regard to programming bestpractices for discover your future programand mentor training collaboratewith executive director and board executives on strategicplan and vision of the organization directthe work of office interns serving as project manager andprofessional development to develop strongleaders by providing newopportunitiesto serve on committees and oneonone training manageall aspects of potential intern and mentor interviews frompromoting the opportunity to askingscenariobased questions to retainhighlyqualified mentors and interns plan and execute events such as volunteerrecognition events fundraising campaigns and largescale sports camps developand post job descriptions for internships and program leaders aswell as foster leadership through creating newroles to empoweremergingleaders collaboratewith higher education groups to develop leadershipopportunities  create multiple brochures and marketing signsto promote volunteerism to exceed program manager company name － city state plannedall aspects of exceed day intensive retreat in payson for mentors and mentees facilitatedall aspects of the program and individual relationshipsbetweenthe adult mentor and juniorsenior high school student mentee developedand maintained strong partnerships with high school administrators and counselors mentors andstudent mentees to promote and grow a shared vision of the exceed mentoring program trainedand directed work of staff and volunteers to effectively meet goals and outcomes of exceedprogram implementedstrategic program plan for recruiting new mentees andonboardingnew mentors also directing workload of program assistant served asa mentor coach working to improve mentormentee bond and resolving issues plannedcurriculum and all logistics for monthly mentormenteeworkshops includingtraining scheduling room space agenda meals andmaterials conductedindividual and group academic advising and collegeplanningfor mentees workedclosely with director of programs to determineprogrameffectiveness through reports evaluation and collaboration of multiple programs toactively seek solutions maintaineddaily records inmemberdatabase creating reports to spanish teacherlanguage arts teacher grades company name － city state developed innovative and relevant course plans using core curriculum standards to increase student engagement and increase outcomes pertaining to academic intellectual and socioemotional needs of diverse students in middle grades taught learnercentered lessons always keeping the student needs and individual outcomes in mind coordination in planning with academic department teams as well as gradelevel teams served on district curriculum planning committee as spanish department representative working with all world language departments as well as district coordinators managed department budget for school as well as ordering materials responsible for administrative duties such as filing grade entry data analysis and student evaluation implemented behavior and grade management plans monitoring through parent involvement ieps and behavior management plans developed and implemented healthy school days through coordinating zumba exercise days with pe department to spanish teacherreading teacher grades company name － city state rigorous and relevant teaching methods within one year of students tested in top of district in 8th grade spanish high school placement test girl power club leader focusing on improving leadership skills in preteen girls through the book the habits of highly effective teens by sean covey volunteered as mini town counselor and adviser for camps to improve student outlook on inclusion and diversity to assistant managerlocal store marketing company name － city state responsible for all store hiring including interviewingpaperwork scheduling and training including new managerial staff as well asassociates executed many successful in store nonprofit fundraisingeventsimplemented grassroots community outreach efforts withschools local businesses and organizations scheduled staffed and trained employees for branding andfundraising awareness through community events such as 5k runs and events attempe town lake executed daily front and back of the house managerial dutiesincluding directing the work of plus staff during high volume shifts managed guest relations complaints and guest satisfaction responsible for budget management and food and materialsordering ensured employees followed osha and foodhandling standards to the highest degree education bachelor of arts elementary education arizona state university － city state gpa summa cum laude graduated summa cum laude elementary education certificate secondary spanish education certificate structured english immersion certificate middle school language arts certificate affiliations member young nonprofit professionals network present member phoenix chamber of commerce volunteer lincoln family ymca licensed zumba instructor for kids present student arizona nonprofit association present ​ ​ languages native spanish speaker conversational italian skills academic administrative branding budget management coaching communication skills customer service skills data analysis database fundraising hiring instructor team building leadership skills logistics directing marketing management mentoring microsoft office suite newsletter programming recruitment relationship building scheduling spanish strategic planning teaching training vision planning website additional information extensive knowledge and network of community and social support systems such as community colleges agencies and corporations dps fingerprint clearance current status licensed zumba and zumba kids instructor

digital advertising operations intern skills customer support multitasking general computer repair skills skills other organization involvement adobe creative suites photoshop indesign microsoft office google docs proficient in social media facebook twitter tumblr instagram etc extensive art history knowledge and studio art fluent in asl american sign language experience city state digital advertising operations intern to assisted digital advertising operations manager with daily tasks including pulling metrics open sent and click through rates total impressions etc launching ads coordinating finished ads with clients creating and scheduling newsletters and promotional travel food emails posting blogs adjusting copy making corrections as needed to site content including directories also completed an outline for a video series for d magazine with other internsskillsknowledge acquired double click for publishers google analytics wordpress live intent and hubspot company name city state to assisted students with computer needs both desktops and laptops basic support and repairs checked students in and out monitored students to ensure safety and rule compliance restocked printing supplies performed basic printer repairs as needed ensured clean and organized facilities company name city state to supported and served customers in the tasting room handled purchase transactions receiving both cash and credit card payments organized wine inventory and related merchandise updated wine club members on upcoming events restrictions and changes to memberships prepared and restocked tasting room to ensure quality service opened closed facilities including indoor tasting room outdoor pavilion and grounds cash register set up and end of day balancingskills acquired customer relationship management and confidence in dealing with people money management multitasking organization inventory management and basic computer skills company name city state supervisor key holder to current supervise day to day activities of two largescale college bookstores that provides service to the university of texas at dallas community and area community colleges manage textbook rentals purchases and buybacks coordinate book orders from wholesalers and publishers handle escalated issues from third party sellers coordinate scholarship eligibility with schools for both ordering and payment academic and disability perform collection calls for leased books and report uncollected funds to collection agencies assist in spirit wear selection and ordering designing marketing campaigns and inventory responsible for opening and closing the storesskills acquired people management supervisory skills customer service communication time management collections vendor management relationships inventory management education and training bachelor of science journalism and mass communication advertising art and design december texas state university journalism and mass communication advertising art and design general advertising course work including advertising and media sales ad copy layout media planning visual communication writing for mass media media law and ethics advertising campaigns and advertising media sales art history and studio art including digital studio painting d art and drawing interests participated in one club advertising boot camp at gsdm may mentor program built mock creative campaign for popeyes chicken student association for campus activities membertexas state ad club member networking programparticipated in competitive soccer for years skills academic adobe photoshop ads advertising ad copy american sign language art basic book cash register closing computer repair basic computer skills content credit customer relationship management clients customer service customer support designing desktops funds google analytics drawing indesign inventory management inventory laptops layout law people management marketing media planning money microsoft office multitasking newsletters painting printer quality receiving repairs safety sales scheduling supervisory skills time management vendor management video additional information participated in one club advertising boot camp at gsdm may mentor program built mock creative campaign for popeyes chicken student association for campus activities membertexas state ad club member networking programparticipated in competitive soccer for years

business development manager highlights business development skills identify and capitalizing on opportunities understanding customer requirements networking in a professional manner developing key relationships identifying important decision makers maximizing revenue at every opportunity knowledge of how to get past the screening processes and to be able to contact important decision makers managerial skills comprehensive understanding of the internal processes and organizational structure of businesses understanding key business drivers analyzing and solving problems taking charge of long term projects able to review the time and resources spent with a prospect client against the return on investment taking responsibility for personal development experience january to current company name city state business development manager manage new and existing accounts and develop them to their fullest potential to ensure consistent recurring revenues also in charge of providing clients with a service that continually delivers significant value and meets their needs duties generating new business both in face to face meetings and over the phone identify prospective clients and contacting them replying to all prospective new and current client enquiries in a timely and accurate manner making a high number of daily outbound calls to prospective new clients completing all documentation and administrative records fully and accurately maintaining a database of all contacts january to january company name city state business development manager manage new and existing accounts and develop them to their fullest potential to ensure consistent recurring revenues also in charge of providing clients with a service that continually delivers significant value and meets their needs duties generating new business both in face to face meetings and over the phone identify prospective clients and contacting them replying to all prospective new and current client enquiries in a timely and accurate manner making a high number of daily outbound calls to prospective new clients completing all documentation and administrative records fully and accurately maintaining a database of all contacts january to january company name city state finance directoraccounting manager guided finance staff vendors and other chapter personnel in performing daytoday finance department activities including accounting reporting billing credit card processing collections cash management budgeting forecasting payroll accounts payable accounts receivable and human resources for five office locations january to january company name city state budgetproject accountant coordinated and led the annual budget process developed and managed the maintenance of budget monitoring and evaluation systems analyzed budget patterns and project expenditures based on statistical data conferred with internal and external administrative offices to ensure compliance with required procedures provided instruction and answered questions relating to budget procedures as a liaison between departments january to january company name city state accountant performed the full spectrum of accounting functions including audit testing and preparing tax returns for both individuals and businesses conducted monthly bookkeeping duties for numerous companies january to january company name city state manager directed staff in providing specialized cosmetic services to clients led efforts to build longterm customer relationships and ensure customer satisfaction provided educational support to all salon staff members january to january company name city state merchantainment cast memberintern assisted in storewide functions including customer service sales countercashiering activities stocking merchandising inventory control loss prevention and problem resolution as one of only colorado state university students chosen to participate in the internship january to january company name city state telemarketing agent selected to serve as a member of the initial outbound sales team performed both inbound and outbound sales functions education colorado state university city state us master of organizational leadership human resources leadership colorado state universityglobal denver co master of organizational leadership human resources in progress colorado state university city state us master of business administration business administration colorado state universitypueblo pueblo co master of business administration degree plus program bachelor of business administration accounting bachelor of business administration in accounting degree plus program bachelor of business administration in managementmarketing professional affiliations national ms society coloradowyoming chapter denver co skills clients satisfaction accounting sales accounts and business development database documentation existing accounts outbound calls human resources accounts payable accounts receivable billing budgeting cash cash management collections credit credit card finance forecasting including accounting payroll accountant inbound and outbound sales team telemarketing budget liaison maintenance audit bookkeeping tax returns testing cashiering customer service inventory inventory control loss prevention merchandising problem resolution receptionist retail sales sales counter stocking drivers managerial networking marketing progress

staff assistant professional summary highly organized and detailoriented staff assistant with more than years experience supplying thorough organized administrative support to10 senior executives skills wpm typing speed excellent communication skills articulate and wellspoken accurate and detailed advanced clerical knowledge hipaa compliance advanced clerical knowledge works well under pressure work history staff assistant to current company name – city state currently working at the office of information technology responsible for providing support to richard biever ciso and his staff primary duties include calendaring and scheduling responsibilities using dcal lotus notes or shared calendaring systems including scheduling multiple complex meetings in separate calendaring products for various staff members concurrently telephone screeningtriage which involves interviewing callers answering questions concerning departmental or divisional activities transmitting instructions andor information to and from staff members making proper referrals as necessary preparing materials and making arrangements for conferences and travel including preparing travel expense summaries and reconciliations preparing necessary documents for supervisors use in meetings attending meetings to take minutes coordinating monthly staff leave reports clearing procurement cards receipts in paris serving as liaison with external vendors and oit constituents support audiovisual capable conferences and meetings by training users and providing assistance with av electronics operation backup duties include ordering and managing inventory of office conference room and break room supplies as needed distributing departmental mail providing coverage for the atc reception desk including lunches breaks and scheduled and unscheduled absences of the oit receptionist secondary duties include screening avps directors andor managers mail and documents as requested determining relevance prioritization etc based on content of communication and knowledge of departmental programs and activities and organizing and maintaining divisional or departmental files use of computer copier fax and multiline telephone planned and coordinated logistics and materials for board meetings committee meetings and staff events created detailed expense reports and requests for capital expenditures ordered and distributed office supplies while adhering to a fixed office budget coordinated domestic and international travel arrangements including booking airfare hotel and transportation managed office supplies vendors organization and upkeep directed guests and routed deliveries and courier services answered and managed incoming and outgoing calls while recording accurate messages opened and properly distributed incoming mail greeted numerous visitors including vips vendors and interview candidates helped distribute employee notices and mail around the office assisted with event planning including associated travel and logistical arrangements assessed urgency and priorities before accepting or declining appointments and meetings with the ceo screened all visitors and directed them to the correct employee or office obtained signatures for financial documents and internal and external invoices coordinated scheduled and arranged meeting and travel calendars including business and social events coordinated board and committee meetings including schedules and information preparation and distribution receptionist to company name responsible for answering and directing incoming calls disbursing parking passes and visitors badges greeting visitors accepting and disbursing incoming packages leave tracking maintaining telephone directory and providing support to staff assistants use of computer copier fax and multiline telephone deputy clerk employed ordered and distributed office supplies while adhering to a fixed office budget managed office supplies vendors organization and upkeep directed guests and routed deliveries and courier services answered and managed incoming and outgoing calls while recording accurate messages opened and properly distributed incoming mail greeted numerous visitors including vips vendors and interview candidates maintained a clean reception area including lounge and associated areas legal secretary to company name – city state responsible for preparation of court motions and orders customer service billing accounting and extensive communications with the courts and other law offices answered and managed incoming and outgoing calls while recording accurate messages greeted numerous visitors including vips vendors and interview candidates screened all visitors and directed them to the correct employee or office obtained signatures for financial documents and internal and external invoices deputy clerk to company name – city state responsible for the filing preparation and maintenance of court files completing and filing warrant in debts per month completing and filing garnishments per month collecting court fines and costs data entry wpm and court room support to the judge use of multiline telephone fax copier and computer court system legal secretary obtained signatures for financial documents and internal and external invoices coordinated board and committee meetings including schedules and information preparation and distribution planned and coordinated logistics and materials for board meetings committee meetings and staff events education associate of arts general studies southwest virginia community college city state general studies course work in finance course work in administration skills accounting audio backup billing conferences content customer service experience customer service dataentry data entry directing electronics fax filing information technology inventory law legal lotus notes managing materials meetings excel exchange mail office microsoft word multiline telephone multitasking organizing copier procurement receptionist reception scheduling supervisor telephone wpm additional information letter of recommendation available upon request

finance manager finance manager executive profile financial manager focused on fostering trust and cultivating partnerships based on accountability and transparency  analytical cpa skilled in financial and managerial accounting practices and procedures skill highlights public and private accounting income statement certified audits knowledge of gaap guidelines contract negotiation forwardthinking mindset strong initiative resourcefulness core accomplishments formally recognized for excellence achieved in financial analysis budgeting and forecasting reduced office expenses by finding smarter solutions for vendors suppliers and services professional experience january to january finance manager finance manager opg groupohiohealth is a nationally recognized healthcare system of associates physicians andvolunteers hospitals health and surgery centers homehealth providers medical equipmentand health service suppliers throughout a county area facilitated monthly financial reporting and prepared monthly gaap financial statements for two physician enterprises led the modeling planning and execution of all financial processes analyzed complex regulation and policy documents that directly impacted budgetary and financial matters created detailed financial models and analytical tools to facilitate variance analysis collaborated extensively with auditors during preliminary and yearend audit processes prepared form irs return and ohio state unclaimed funds reporting developed and implemented efficient accounting financial and operational systems for ohiohealth marion area physicians llc and healthworks llc physician enterprises process improvement and reengineering of accounting procedures for net patient revenue accruals derived from epic electronic health records system the physician practices business segments implemented the first golive system wide committee chair for the business development and acquisitions and the training policies and procedures committees develop and implement the ohiohealth physician groups virtual electronic onboarding training tool january to january state supervising auditor pwc is a multinational professional service firm with offices in cities and employs over180 peopledelivered quality service to top tier clients within the pwc assurance and business advisoryservices abas practice this included supervising annual and financial risk assessmentplanning and analytical proceduresassignments included large high profile companies including the following higher educationcolumbia university charities foundations social services organizations with asset valueranging from to key responsibilities included a development of risk assessments and audit plans supervisedengagements and staff of direct reports fostered relationships with clients january toloeb troperjanuary 2003new york supervising senior auditorloeb troper is a top regional firm that specializes in audit tax and consulting needs of healthcare notforprofit and special needs organizations prepare consolidated financial statements and corresponding footnotes for nonprofithealthcare industriessupervised preparation of financial statement for gas yellowbook pension omb circulara compliance and cost report client size range from small to large social services and health care organizationscultivated management skills including the ability to work with executive leadership teamdeveloped staff direct reports per project managed annual engagements frombudgets to billing to completion nurture clientfirm relationships develop audit findings andrecommendations regarding internal control and compliance regulationsresearched state and local irs related issues and accounting fasb notforprofit and health care industry reporting and disclose requirementsconverted audit work papers into electronic worksheets which lead to firmwide usewith reduction in audit documentationparticipate in the campus recruitment program interviewed candidates for entrylevelpositions company name city state internal auditor planned and executed operational audits of various business units using riskbased audit methodology assist with the system development education and roll out business associate agreement policydevelop recommendations for improvement and present reports to management perform followup review on the status of implementation of recommendations maintain workingrelationships with all levels of management across the organizationtested the design and effectiveness of internal controls by completing walkthroughs ofcomplex business processesanalyzed patient revenue and account receivable control procedures including ar reservemodeling process and the calculation of net patient revenuerecruited retained and developed staff january tonew 42nd street incjanuary financial controller the new 42nd street inc is the organization created by the city and the state of new york that oversees the redevelopment of seven historic theaters on 42nd street with an annual operating budget of the organization operates two of the seven theaters itself the victory theater and duke on 42nd street facilitated financial reporting and stewardship over this entertainmentreal estate organizations assets managed accounting operations accounting close account reporting and reconciliationsprepared organizations gaap financial statements and prepared financial andregulatory reports required by gaap laws regulations or boards of directors managed yearly financial audit process and relations with external auditor and served as backup for vp of finance with human resources and benefits administration managed a staff of three management weekly deposits payroll ar ap inventory credit card reconciliation bank reconciliations other balance sheet reconciliations budget support quarter end close process and irs complianceplanned organized and directed the daytoday finance department and quarterly and annual reporting process for government grants and city contract compliance reportingenforced internal controls over general ledger processing and irs compliance andadvanced comprehensive written accounting proceduresdirectly supervised finance staff of three direct reports including selection training andcoaching responsible for performance evaluation promotions and disciplinary actionsmentored and coached finance apprentices as a part of organizationwide apprenticesprogram worked with management to document and offset unexpected expense and varified and identified opportunities to enhance interdepartmental communication served as project manager for the accounting system financial edge conversion and streamlined the quarter closing process to improve efficiency and effectiveness for allfinancial reporting requirementsdesigned and worked with it to develop general ledger interface with the general ledgerfinancial edge during the companywide system conversion and implementation of thetessitura enterprise ticketing patron information systemserved as project manager for payroll integration resulting in increased accuracy andaccountability within the processing workflow as a result processing time decreased by january tocolumbia universityjanuary 2006new york internal auditorcolumbia university is a private ivy league research university with in assets andover employees evaluated and contributed to the plan for improved risk management control and governanceprocesses within columbia universityperformed complex operational and financial audits to ensure compliance with legalrequirements and consistency with strategic plans specialized in ncaa and ivy leaguecompliance audit and fraud investigations coordinated with public safety general counseland human resourcesassisted management with establishing standard operating procedures as well assetting up adequate governance processes that effectively preserve values set goals monitoractivity and performance and define measures of accountabilitycoordinated audit projects with external auditors pricewaterhousecooperslead meetings with key finance executives and audit team education keller graduate school of managementbusiness administration mbabusiness administrationqueens college city university of new yorkaccounting baaccounting certified public accountant new york license chartered global management accountantamerican institute of certified public accountant skills accounting accountant accounting system accruals acquisitions golive ap ar backup balance sheet bank reconciliations benefits administration billing book budgeting budgets budget business development business processes cash management closing coaching compliance audits compliance audit compliance reporting consulting conversion certified public accountant certified public accountant credit client clients documentation edge electronic health records external auditor finance financial financial analysis financial audits financial audit financial reporting financial reporting requirements financial statements preparation of financial statement funds general ledger government grants health care industry homehealth hris human resources internal auditor inventory leadership legal director management skills meetings excel office microsoft word modeling enterprise payroll payroll processing policies presenting processes process improvement profit public safety quality realestate recruitment reengineering reporting research risk assessment risk management social services strategic plans supervising surgery tax variance analysis workflow written yearend

marketing and public relations manager summary enthusiastic and creative visual designer with exceptional flexibility and resourcefulnessoutstanding time management and prioritization skills in completing timecritical projectsadept at managing heavy workloads while focusing on designing creative visuallyappealing graphics excellent communication interpersonal and client management skills to produce outstanding visual productsthrives in a highly collaborative fastpaced environment highlights graphic design creative direction art direction budgeting vendor subcontractor relations brand strategy industry standard software adobe creative suite photoshop illustrator indesign flash acrobat quark xpress microsoft office word excel powerpoint wordpress blackbaud netcommunity constant contact experience company name design layout and production of collateral such as brochures sell sheets advertisements and trade show booth graphics flash web demos and web banners design layout and development of online applications such as interactive demos and micro sites for the home appliance and wireless division developed narration scripts flash programming designed rice cooker point roll banner campaign product packaging design and layout of retail packaging for a variety of sanyo products such as hello kitty toaster coffee maker and waffle maker eneloop rechargeable batteries for breast cancer awareness blister retail packaging design for eneloop wii remotetm charging system to be sold at costco packaging design layout and production for air washertm air purification system to be sold at bed bath beyond developed product identity and sales brochure for air washertm brand highmark funds print collateral design layout and production of marketing collateral such as brochures and investment kits for their individual investment products designed direct mail campaigns for their asset allocations funds developed marketing sales materials for brokers to use such as product line brochures monthly and quarterly fact sheets and posters countrywide print collateral design layout and production of marketing collateral such as brochures investment kits fact sheets posters and direct mail campaigns for countywide home loans countrywide capital markets countrywide security corporation countrywide asset management corporation developed and designed branding guidelines for full spectrum lending a member of the countrywide family oversaw strategic development of consumer as well as b2b collateral western bagel baking corporation print collateral design and layout of magazine advertisements coordinated and supervised photography for their entire product line web design designed and supervised the rebranding and development of the new website for westernbagelcom product packaging design and layout of retail packaging for their new and existing product line marketing and public relations manager january to current company name this position lies within the advancement department and is responsible for art direction design of all print and digital publications and materials that support the admissions department alumni relations volunteer relations summer programs and fundraising efforts design and supervise production of school magazine three issues per year admissions materials brochures annual report invitations programs merchandise street banners other projects as assigned and event photography implemented and maintain a social media presence on facebook and twitter created a maintain a news site in wordpress manage outside vendors for printing photography and writing manage budget and calendar partner creative director january to january company name － city responsible for designed and printed online interactive sales and marketing collateralcreative art direction of client collateral managed office budget client budget and supervised a team of eight desment of advertising and marketing campaigns coordinated and supervised multidisciplinary team designers programmers copywriters photographers illustrators to ensure strategic and creative development and integrated consistency for clients brands project management client interface internal budgeting print management including prepress and press checks los angeles county sheriffs department print advertisements and marketing collateral design and layout of print advertisements for newspapers and magazines design layout and production of recruiting materials including brochures onesheets folders implemented a marketing campaign targeting women ages media buys responsible for the creation of marketing and advertising campaigns for outdoor billboard media radio and television directed photo shoot for deputy portraits and managed schedules and managed contracted budget education ba graphic design california state university － city graphic design languages bilingual spanish skills adobe acrobat photo photoshop advertisements advertising art direction asset management b2b banners brand strategy branding brochures brochure budgeting budget capital markets com creative direction client creative development direct mail flash fundraising funds graphic design graphics illustrator indesign layout marketing marketing collateral materials excel microsoft office office powerpoint word newspapers packaging design packaging photography posters prepress press programming project management publications quark xpress radio recruiting retail sales scripts spanish strategic strategic development television website web design

director of information technology executive profile performancedriven and accomplished director of information technology offering a unique combination of operations and management experience strong leader with demonstrated success in managing and providing leadership in a diverse technological environment creative dependable and enthusiastic change agent with a proven track record in improving efficiencies and reducing costs visionary with superior longterm planning and project management experience proven ability to implement standards and procedures that improve business processes and functionality skilled coalitionbuilder with management practices that motivate and improve staff performance levels while forming a cohesive team innovative and customeroriented to formulate strategies to address service delivery demands and resource capacity areas of expertise executive leadershipmanagement information technology project management networking relationship building operationsadministration skill highlights professional experience director of information technology to company name － city state provides leadership in directing planning managing and implementing the information technology needs of the city of greensboro provided oversight and direction for the application services gis network services and public safety it divisions establishes guidelines and programs for effective information technology management facilitates and implements citywide strategic policy for planning development and deployment of information technology key achievements generated a savings of 400k per year with the implementation of voip partnered with ncdot and gdot to implement a citywide fiber optic network infrastructure implemented online payments for parking tickets and utility bills received over million in payments to date over the last five years maintained a customer satisfaction rating with uptime in server and network environment implemented virtualized server environment and business continuity site with redundant san servers and network infrastructure reestablished the technology advisory committee network services manager to company name － city state managed the desktop services division which included the help desk local area network server administration training and leasing of computer technology maintained and assisted with the support for enterprisewide technology deployment ensured that the customers technology needs were addressed and resolved in an efficient and effective manner key achievements championed the organizational strategic initiative to implement a clientserver environment with microsoft exchange and leasing of all computer technology managed and directed the installation of workstations ahead of schedule and under budget managed and implemented a million internal service charge back structure for help desk support and leasing of computer technology implemented a custom helpdesk request application which includes a customer satisfaction survey after each closed call data communications analyst to company name － city state installed maintained configured and analyzed the data communication needs for the city of greensboro installed and configured modems multiplexers routers control units and dec and ibm terminals analyzed system needs and configuration requirements to acquire the appropriate equipment managed maintained and resolved complex system problems with the ibm mainframe vax systems and servers key achievements configured users on allinone project leader on upgrading ibm mainframe to vseesa developed operations manual for ibm mainframe employee of the year finalist electronics technician to company name － city state repaired installed configured and maintained pcs servers modems and other communication equipment installed and designed network and data communication circuits managed setup and installed communication equipment which included midrange servers communications equipment vax systems and pcs key achievements designed and installed the wiring and communications infrastructure for student registration established redundant communication links to remote sites developed and planned the communications infrastructure for campus computer labs education certified chief information officer cio november uncchapel hill － city state bs industrial technology electronics north carolina at state university － city state professional affiliations member north carolina local government information systems association nclgisa member southeast association of telecommunications officers and advisors seatoa member public technology inc pti previous board member greensboro municipal credit union chairman technology committee previous board member welfare reform and liaison project wrlp previous president national forum for black public administrators nfbpa triad chapter skills budget clientserver customer satisfaction dec directing direction gis government help desk support help desk ibm ibm mainframe information technology local area network leadership managing microsoft exchange modems enterprise network organizational pcs project leader routers safety san servers strategic upgrading vax voip vse wiring

project coordinator – construction side summary resourceful and accomplished office manager with extensive office operations and personnel organization expertiseversatile office manager capable of managing dynamic and crossfunctional teams as well as projects over years of progressive experience in business management and the legal arena highlights interpersonal skills works independently handles pressure well meets deadlines proficient managerial skills effective team leader and efficient team player excellent customer service skills exemplary work ethic multitasks plans and organizes individual and corporate meetings excellent written and verbal communication skills technical skills typing wpm dictaphone transcription speed writing casenet proficiency in microsoft word through word microsoft word perfect excel outlook access powerpoint timeslips quikbooks other miscellaneous programs calendaring travel arrangements itineraries proficient in using the tickle system for legal and corporate matters filing fax machine copiers travel arrangements efiling multiline telephone systems data entry superior minutes of meetings ap ar skills legal experience years administrative law corporate law ip contractual law bankruptcy law debtors rights chapter and workers compensation law domesticfamily law estate planning personal injury medical malpractice plaintiff and defendant work creditor and debtors rights accomplishments increased office organization by developing more efficient filing system and customer database protocolsplanned and executed all aspects of a major office headquarter movedeveloped and implemented companys first employee manual outlining all proper business procedures and office policies experience project coordinator – construction side september to may company name － city state designed electronic file systems and maintained electronic and paper filesmanaged the daytoday tactical and longterm strategic activities within the businesscompiled and synthesized relevant business data for coordination of integrators local jurisdictions materials and customers for successful delivery and completion of projects dispatch – life safety – managed ip services january to september company name － city state monitor and dispatch on burglary alarms fire alarms and medical emergency alarms and signals using proven methods from the book of standard operating procedures handbook ensuring life safety measures during life threatening emergenciesmonitor and dispatch for maintenance issues with alarm systems and backup monitoring equipment including panels receivers sensors and key fobs enter and request service for such issues and schedule field tech support appointments take incoming calls from clients informing answering questions and troubleshooting problem areas with alarms and signals temporary placement of leasing agents assistant property managers and property managers july to december company name － city state various leasing computer programs ie mri program yardi program model and vacant tours add guests work orders follow up accept monies lease apartments most leased – apartments in one business day closing skills desire to make large strides in short period of time small communities boulder springs units medium communities bonhomme village meadow park – units large communities units knollwood apartments marlboro trails mills property gingco property file audits insurance audits ensure compliance of legal standard for all tenants maintenance crew and office staff office managerfield supervisor july to april company name － city state under annual income and budget help write and implement mission statement ensure sec filings certificate of good standing annual reports etc administrative policies and procedures company rules and regulations highly ethical and practice due diligence ensure confidentiality of all business matters and compliance of all state laws and legal requirementsgeneral office duties ar ap including monthly reconciliation of business accounts using quickbooks annual tax preparation general office procedures included filing correspondence ordering office materials client contact sales and marketing including direct mailings and flyer designing and distribution field supervisor duties schedule work crews ordering and pickupdelivery of equipment tools and materials for each job schedule job labor and deliver materials ensure local and state compliance of all jobs job site quality control and training on simple work tasks ongoing communication with crew and customers through completion of job assignment handle negotiations of contracts when necessary to help facilitate the best outcome for all parties involved education associate of applied science business administration st charles community college － city state associate of applied science paralegal studies washburn university － city state

marketing and communications director core accomplishments communications plans managed budgets from 200k to million outstanding work ethic and organizational skills professional experience marketing and communications director － current company name city state creates compelling persuasive relevant and accurate communications content that increases the publics engagement with the organization in collaboration with members of the national marketing and communications cohort and build community support for improving schools in seattle and across the state develops and executes a robust marketing and communications strategy in collaboration with the seattle executive director government affairs director and seattle organizer to ensure highimpact communications earned media and strong support of all stand for children washington efforts conducting marketspecific qualitative research to inform strategic communication outreach to target audiences develops and implements a comprehensive public relations strategy to strengthen and elevate stand for childrens brand elevate and effectively message our policy and electoral campaigns across the state associate director of corporate relations － company name city state consulted with companies such as black girls code log camp and national association of multicultural digital entrepreneurs liaised with education organizations such as washington stem wested and education pioneers led all communication activities marketing public relations and social media pitched stories to journalists for prospective companies managed media profile of executives developed and managed speaking plans for black girls code ceo created branding materials and overall messaging served as a creative copywriter for pitches presentations brochures web promotion and marketing materials planned and organized companies proactive presence in several communication channels including traditional media channels online social media businesscommercial events conferences and industry meetings worked in collaboration with media houses to develop new ways and strategies for attracting media audiences and the general public british virgin islands led a fiveperson crossfunctional team in strategic planning including building private sector relationships conducting negotiations and managing budget and house targets developed and maintained relationships for the ministry internationally with over countries designed a communicationsmarketing strategy for the ministry press releases talking points briefings and white papers instituted a communication program to convey the specifics of the securities and investment business act of to the financial community worked with crossfunctional partners in finance policy legal and marketing on diverse communications matters ranging from media strategy to crisis management for the ministry prepared briefings for the deputy premier and managed executive spokespeople for the ministry lead negotiator for the tax information exchange agreement program expanded the international business development program represented the ministry of finance at numerous international conferencesmeetings senior relationship manager for mission critical corporate sponsors cultivated and solicited philanthropic partnerships identified prospects developed and proposed strategies for the cultivation of major financial institutions managed corporatesponsored local programs and distance learning events developed investment curricula with the director of corporate relations maintained and strengthened affiliation with the organization through activities with investment and international related grant making programming represented the organization at various financial industry events nationally new york director for management and planning － company name city state new york nyparis france new york director for management and planning led the establishment of the new york office oversaw operating budget of million secured a grant for 440k from the bill and melinda gates foundation developed a programmatic assessment and evaluation tool that streamlined the contract management process and improved performance from suppliers maximized financial performance by managing compliance and ultimately decreasing staffing costs developed and implemented new operating plans policies programs and procedures served as the liaison and primary point of initial contact for internal board of directors and external constituencies on all matters pertaining to the office of the paris director drafted speeches presentations lectures and policy documents on issues related to the work of the organization ensured that office operations were in compliance with policy provisions and standards ensured registrations and license procedures were up to date internationally managed a variety of special projects for the department governance manager － company name city state organized and coordinated governance activities and worked directly with the chief executive officer served as the liaison to the board of directors edited grant proposals participated in the grant proposal process tracked the priorities and developments of various boards that affected the organization represented the ceo in both internal and external settings education masters university of pennsylvania public policy city state us university of pennsylvania philadelphia pa masters in public policy may gpa wharton business school corporate finance and marketing wharton business school courses in corporate finance and marketing bachelor of arts annenberg school of communications comparative government city state us annenberg school of communications courses in communications smith college northampton ma bachelor of arts may major comparative government certificate northwestern university kellogg school of management marketingleadership executive program city state us northwestern university kellogg school of management certificate marketingleadership executive program july chicago il additional technology skills ms office raisersedge lexisnexis twitter and numerous social media platforms extensive international work western europe us africa asia and the caribbean certifications certificate marketingleadership executive program chicago il professional affiliations consulted with companies such as black girls code log camp and national association of multicultural digital presentations online social media businesscommercial events conferences and industry meetings served as a creative copywriter for pitches presentations brochures web promotion and marketing materials skills marketing public relations and marketing branding copywriter proactive self motivated liaison budget governance proposals public relations strategy finance business development crisis management exchange marketing strategy media strategy premier securities strategic planning white papers associate contract management million operations registrations staffing budgets energetic organizational skills san storage area network ms office public policy corporate finance

digital consultant summary i am seeking a position to continue my growth in strategic leadership position in the mobile continue to drive and design complex new productsservices and enhancements that lead the financial industry constantly ask myself and others what if skills strong analytical skills strong collaborative skills mobile application development market research and analysis product development and launch strategic alliances experience digital consultant to current company name － city state business innovator that lead our team to deliver ceo mobile extension for apple watch within weeks using only bau funds developed and lead pot for ai modeling for specific financial use cases lead the apple watch team to develop and deliver apple watch and mobile bio metrics demos at afp partnering with risk authentication team to launch biometrics for ios and android lead product team for mobile token for strong auth apps and identity with product penetration within one month with calls into leading efforts for 3d touch quick links for ios partnering with uxr ux cia cwi tm product team on diverse mobile efforts redesign break points for mobile tablet for fraud manager international ach internal wires apple watch remember me mobile deposit and soft token lead for remember me functionality for mobile apps participated in second ever user centered design at wells fargo championing these ideals with team members by creating a push notifications design ideation for mobile lead for pns efforts marketing liaison for mobile team created a program with service team that increased channel first time signons by in months created mobile marketing videos for ccer mobile deposit and mobile app mobile team lead for ach dtd and wires all payment apps launched android app for ceo mobile mobile lead for the redesign efforts for dtd and wires mobile lead for ach intl bring fxol exchange to flow customer service liaison for mobile team to ensure feedback and issue resolutions is incorporated into roadmap lead and conducted emcskofax poc for image auto capture for mobile deposit lead the effort to bring in vendors to explore cobrowsing text to chat and video to wells fargo presented findings and use cases to senior leadership received funding to livelook pot in lead for redesign effort for fraud manager mobile bring three unique yet similar products under one product mobile production channel management product manager to company name － city state development enhancements and process review for top image deposit smart decision and deposit maintenance created new customer facing fraud analysis report patent pending created new ar check poc patent pending created new internet product top image deposit from ground up gap assessment and fulfillment for converting 3rd party customers develop customer facing user reference guides technical requirements and install guides create top image deposit customer facing and sales demo maintain product blog creating business and project lifecycle documents brds business cases etc cross functional support and collaboration for internal partners sales technical product consulting service implementation operations crossed trained on team member products desktop deposit rdc vendor relations contract reviews and scorecards management of code remediation 3rd party engagement for code review vendor deployment of code remediation and testing cycle project manager to company name － city state act as a liaison and advocate for tms client delivery with other business units and technical teams by planning conducting and documenting the analysis of complex business needs for implementation and service initiatives reviewing brds fsds and test plans support the ongoing evaluation of implementation and service work flows procedures process and customer experience to ensure we are most effectively serving our customers and fulfill the cross organization business needs develop data entry guides implementation process guides client walk through guides system validation guides client service process and procedure develop and deliver internal communication use share pointinfo source to post documentation and distribute communication tms client delivery lead for ceo portal wellstax dda branch depository and desktop deposit secondary for ceo mobile map strategies for customer implementation and servicing to present project initiatives to senior service and implementation management provide classroom training as well as present on tipps and qa calls to all of service and implementation onsite migration escalation team for tms client delivery for all conversion events provide subject matter expertise for conversion issue effecting customer and detail service support and implementations plans to mitigate customer impacts learning development consultant to company name － city state evaluate employee performance based on product knowledge systems use business process customer service skills identify sales opportunities and referrals and coach team members develop and facilitate programs for new hire new products business processes and enhancements using the following tools power point net meeting ekod virtual classroom design create and maintain content for equality best practices websites track employee performance create monthly reports analyze department performance based on jd powers client feedback department criteria and identify and present opportunities for growth to upper management create road shows web content and recognition programs to promote and brand equality increase program awareness and manager team buyin interim project manger for the pilot team since implement new products establish timelines coordinate and provide updates at meetings across department lines streamline business process based on feedback from clients and business partners evaluate and document client and technical feedback for pilot products and services for presentation to product support product development internet solutions edc and ceo solutions my latest project ceo dtd and carlar acted as one of two leads client service consultant to company name － city state provided support for wells fargo products and services as well as right fit resolutions for complex issues to external and internal clients document and analyze client business process preparing and presenting service and product reviews for high value clients relationship team and management as crosssell and growth opportunities account analysis and customer profiling maintaining a portfolio of high value clients for compliance position documentation exceptions overdraft accounting etc train new staff education and training ba theater arts philosophy california state university － state theater arts philosophy certificate program in fund raising pr university of california － city skills streamline business processes business process share point product development sales validation vendor relations additional information interests and activities founding member of the innovation zone formally known as wells fargo best practices holder of three patents for wells fargo volunteer for prospect theater project service excellence award for for ceo dtd pilot team excellence award q2 for work with top stellar award for contribution to wachovia merger

sr business development manager professional summary highly organized sales professional with years of inside and outside sales exceptional outside sales representative who consistently achieves annual sales quotas and increases the overall customer base in several fields including telecom advertising and software solutions effectively grows brand awareness through increased market penetration and new market development experienced in presenting and selling to senior levelceos cfos etc decision makers in various types of verticals including technology healthcare entertainment logistics retail chains hospitality etc work history sr business development manager to current company name – city state surpassed annual quota by in scheduled and attended at least appointments per week organized joint sale calls with current customers and outside vendors including the w hotel atlanta hawks trugreen lg etc vast knowledge and use of salesforecom successful at working with senior level decision makers in various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties with m2miot operations it sales engineering accounting and legal teams in support of your customers interact with finance operations to ensure compliance with financial obligations accounts payable credits entrepreneur to current company name – city state developed and implemented a comprehensive salesperson training program prospected to obtain new accounts while maintaining relationships with existing accounts directed targeted marketing efforts that introduced new products and promoted product visibility optimized the ride ad website and all social media accounts to boost traffic to the sites sr business development manager to company name – city state surpassed annual quota by in scheduled and attended at least appointments per week organized joint sale calls with current customers and outside vendors including the w hotel atlanta hawks trugreen lg etc vast knowledge and use of salesforecom successful at working with senior level decision makers in various verticals including hospitality technology logistics healthcare contractors etc maintain strong ties with m2miot operations it sales engineering accounting and legal teams in support of your customers interact with finance operations to ensure compliance with financial obligations accounts payable credits business account executive to company name – city state exceeded quota on a monthly basis averaging to plan handled the highest volume account in assigned territory by closing the education business account executive to company name – city state exceeded quota on a monthly basis averaging to plan handled the highest volume account in assigned territory by closing the wellstar health groupover locations ongoing generation of new leads through relationship building with property managers building owners referral partners social media cold calling and door to door sales recognized with the triple threat award over data phone sales and tv sales work with senior level decision makers in various verticals including hospitality logistics healthcare retail contractors etc manage a territory with a high activity and comprehensive business plan senior account manager to company name – city state managed a portfolio of over accounts generating million in sales and revenue led sales calls with team members to establish sales and customer retention goals assisted clients in building networking sites to increasing their overall profitability in their business maintaining excellent knowledge of our products and servicessaas websites etc in order to understand customers needs and provide solutions to those needs work with senior level decision makers in various verticals including hospitality logistics healthcare retail contractors etc maintained an average retention rate at over sales consultant to company name – city state established more than new accounts earning a combined profit of over 200k a year recognized as top sales generator increasing sales level by in alone received company employee performance award after maintaining record sales achievement of growth five months in a row exceeded targeted sales goals by senior account executive to company name – city state adhered to all federal and state compliance guidelines relative to retail mortgage lending interviewed an average of mortgage loan applicants per month received employee of the month award for a rate of closed loans executed the loan origination process including ordering credit reports appraisals and preliminary title reports provided expert financial advice on mortgages governmeand personal loans closed or assisted in closing in nearly million in loans accomplishments ranked as a top performer averaging above sales quota each month recipient of the triple threat award at comcast business in managed a portfolio of over accounts generating million in sales and revenue at networx systems handled the highest volume account in assigned territory at comcast business with selling and managing the wellstar health system recipient of account manager of the month award multiple times at networx systems earned the winners circle award in increased sales volume by adding two of the largest accountsthe w hotel lg in the southeast region skills customer targeting contract negotiations prospecting internet marketing natural leader marketing and advertising strong work ethic talented negotiator conflict resolution techniques hiring training and supervision operations management market research employee recruiting education associate of arts enterprise state junior college bachelor of science troy university city state highlights accounting accounts payable business development businessplan closing coldcalling com credit crm clients finance financial legal logistics managing network networking profit relationship building retail sales selling strategic phone tv websites

finance specialist summary strategic finance accounting professional with experience in extensive contracts analytics financial statement reporting budget optimization and customer service financial skill set attributes of keen attention to line itemization deadline committed and a dedicated business partner to internal and external customers to ensure optimal organizational objectives are met highlights credit accounts payablesreceivables management pricing and cost reduction strategies finance procurement forecasting volume dead net gross profit pl reporting trade spend marketing budgets contract management risk analysis financial business planning analysis career accomplishments formally recognized by national account executives for excellence in financial analysis budgeting forecasting and customer service achieved pricing submission reduction by eliminating pricing resubmissions creating departmental pricing authorization training guide reduced system liability through identification of checkbook percentages of volume conversions created a checkbook reconciliation process training guide reduced invoice processing down to days pilot for customer mass data uploads territory divestiture collaboration process restated volume file creation experience company name june to february finance specialist city state forecasting business partner providing key business insights and recommendations to influence key stake holders based upon sales performance and variance research on actual versus forecast volume 12m cases funding and dead net gross profit 58m to national account executives assisted in annual business planning with the planning revenue growth management prgm department for national retail sales drug value channel customers managed 6m trade spend cooperative trade marketing annual budget for drugvalue supply chain customers reconciled invoices and post audits to scan data by package level reducing trade spend checkbook variances to scanned units by in month period customer facing experience rite aid dollar tree freds variety stores big lots aldi managed checkbook accruals and spends entries for trade fund and marketing funding monthly bottler pricing analysis to identify discrepancies of accrual rates dead net sales income dnnsi and volumes of packagebrand categories summarized and interpreted key business indicators and provided recommendations to executive leadership and nonfinancial managers that facilitated timely and impactful business decisions on forecasting and financial statement reporting gaps prepared regional and national month end checkbook to accounts payable reconciliation and ad hoc reporting pl rolling estimates and overspend projections on planned promotional activities assisted in departmental key productivity initiatives such as implementation of a standardize forecast model developed a checkbook reconciliation process and discovered volume conversion percentages driving checkbook reporting accuracy variances submitted national retail account supply chain pricing pat and performed weekly sarbanes oxley sox compliance reviews company name september to june cma analyst city state provided customer reconciliation process ensuring financial statement representation for key accounts publix winn dixie costco boyers weis louisiana cold drink market unit process monthly rebate and nrs post invoice accrual payment processing million communicate with internal national sales executives bu finance ar and funding general ledger on customer accounting and currency accuracy for pl national retail sales key accounts portfolio research and fundamental analysis for pl retroactivity impact sarbanes oxley sox sec regulations and ernst and young monthly compliance weekly micro strategy iwr accrualpayment analysis avp and contract liability analysis reporting manage off invoice accrual post deduction validation auditing and reconciliation approve rebate payments for ap funding tradespend and trade promotions reconciliation company name september to september credit representative ii city state managed credit approved proxy terms and accounts receivables delivering due diligence and risk analysis on philly coke bottler merger acquisition accounts communicated objectives with internal and external clients to resolve ar inquiries on cash applications supply chain financial risk analysis of day sales outstanding dso and compliance of credit limit proxy terms financial portfolio revenue performance achieved percentile within one year researched market share optimization profit maximization and bad debt mitigation performed ar month end close reporting sarbanes oxley sox policy execution company name june to september credit representative i contractor city state provided accounts receivables analysis and requested credit status changes on subway west business unit key accounts 3m key account liaison between internal and external customers performed ar account reconciliations improving the month end receivables ratio within month period by increasing reoccurring ach payments by negotiated payment arrangements with external customers to remain in compliance with net proxy terms extended coordinating with credit investigations department managed month end account closing process ar risk analysis based upon customer payment trends and dunn and bragg street credit report utilized sap to itemize customer outlet invoices by date range and worked with cash application department to resolve cash misapplications vendor invoice coding company name november to december ar manager city state managed accounts payable and account receivable reconciliations administered business to business and commercial receivables ran client liquidation reports supervised trained and mentored staff company name july to october accounts receivables city state reconciled financial receivable transactions resolving accounts discrepancies by collecting analyzing and summarizing debtor account information and payment trends negotiated and collected of third party ar accounts processed payments and settlements maintained financial historical records by filingattaching accounting documents in financial software database company name august to july department manager ar unit and collections city state ar unit and collections managed daily operations and strategic objectives exceeding monthly corporate office expectations on departmental branch goals set supported director of operations supervised collection floor activities built dialer campaigns provided timely client receivable budget information and accurately reported client account standings lead managed and mentored coached collection department direct reports through appraising job performance contributions formal setting and side by side on floor training maintained bank card data record management accounting ledgers verified approved all credit card and check payments received by ar representatives provided market share analysis and stair step reporting to corporate office processed payroll adp yearly reviews scheduled hired and disciplined employees education university of phoenix masters of business administration city state florida agricultural and mechanical university bachelor of science public management human resources city state public management human resources technical skills sap micro strategy iwr microsoft office suite

senior exercise specialist sports and recreation coordinator summary pursuing project management work i will leverage my ten years of professional experience and coordinationskills towards growing the company i thrive in fastpaced environments and seek to constantly raise the levelof performance and organizational excellence highlights project manager enthusiastic driven microsoft office proficient organized and committed to excellence ms office and project business strategy and marketing exceptional communication skills experienced in planning and organizing problem solver excellent leadership and interpersonal abilities adaptable resourceful and able to network for shared knowledge experience senior exercise specialist sports and recreation coordinator coordinated the redesign and grand reopening of the corporate health facility ensuring seamless integration of new equipment and layout planned and scheduled rollout of new fitness classes directed members during grand reopening day and represented the fitness center as a new and improved site of service held postproject meeting reviewing status of the site remodel discussing lessons learned and getting feedback from team members designed floor layout using cad drawing supervised new hires and interns quickly grew in coordinatory responsibilities within one year of hire generated task lists and action items for interns to follow met regularly with direct management and stakeholders via inperson meetings conference calls or webinars to oversee smooth daily operation of facility and projects took and distributed meeting minutes coordinated and participated in special events such as sport tournaments scavenger hunts and facility remodel creating an atmosphere of collaboration and family through role definition and teamwork publicized new programs such as sports and recreation rollout and availability of new classes through marketing initiatives marketed sports and recreation program through flyers digital notices and social corporate media launched successful pilot sports and recreation program in line with organizational expectations establish and scheduled recreational fitness activities such as fitness challenges workshops team building and sports tournaments led workshops on health and wellness topics such as posture nutrition and exercise proactively research new ways to improve recreation health and wellness opportunities offered at the fitness center and inform safeway corporate employees of them plan and execute fitness programs implemented various sport and recreational leagues both complimentary and feebased collected and kept records of fess for team apparel league costs and facility equipment monitor and track clients progress and engagement in programs procured fitness equipment needed to operate the fitness center networked with representatives from vendors and other plus one sites to acquire fitness materials and discuss industry trends worked independently with vendors for purchase orders work closely with all stakeholders on each project through phases of fitness equipment sourcing and procurement and design development and installation of equipment conducted quote gathering purchase order development and administration and invoice processing maintained expense reports started up safeways sports and recreation program designed to promote team building camaraderie and healthy lifestyles through physical activity play integral role in successfully driving small group and personal training sales by performing fitness assessments coordinating group senior specialist coordinator to current company name city state fitness strategy specialist to company name city state played integral role in successfully establishing a new hospital affiliated wellness facility ensured smoothness of grand opening and helped create a positive identity for the wellness center designed and documented fitness goals and programs for special populations including diabetics elderly obese cancer survivors sedentary and other highrisk groups tracked improvements and delivered progress reports for participants worked extensively with senior citizen clientele rehabilitated knee and hip replacement patients and performed health risk assessments for new members and provided personal oneonone health consultation provided instruction in multiple formats including cardiorespiratoryspecialty strength and endurance training resistance training plyometric and core balance training legal firm administrator to company name city state created innovative templates to accelerate the court stipulation filing process and implemented them as a requirement for attorneys to input for their legal assistants took on challenge of reconciling gaps during highvisibility audit by reprioritizing team workload documented procedures recommendations and policies drove process improvements and cost savings completed daily monthend and quarterend reports for the foreclosure department identified efficiency improvements which resulted in significant savings in time money and manual error utilized various technologies such as case management systems to perform audits database inquiries report generation etc drafted contracts and stipulations in accordance with state policies and regulations to be filed with the court maintained both external client and internal firm databases which resulted in workflow being up to date at all times performed data validation and reconciliation on trusted access systems served as liaison between the firm and client financial institution proactively communicated with client about relationship accounts trained colleagues on job functions including database inquiries report generation client systems time management and communications education ms project management university of wisconsin city state project management bs kinesiology california state university kinesiology skills agile balance budgeting business strategy cad interpersonal communication skills consultation contracts clientele client clients databases database driving special events filing financial drawing instruction layout team building leadership legal marketing materials meetings access money microsoft office ms office network organizing organizational policies problem solver procurement progress reconciling requirement research sales scheduling teamwork timemanagement validation workflow workshops

medical support assistant oa gs step summary committed and motivated medical support assistant with exceptional customer service and decision making skills strong work ethic professional demeanor and great initiative proficient at quickly learning new procedures and taking ownership of diverse projects highlights patient scheduling abilities excellent communication and interpersonal skills  flexibility reception area management detailoriented  selfstarter team player accomplishments certificate of acheivement experience to current medical support assistant oa gs step company name － city state salary per year hoursweek   supervisordwight huddleston    service over militarycivilian personnel and their dependents enters manipulates andor retrieves information anddata from automated systems maintains and monitors patient appointmentschedules for the clinicpractice coordinates andor schedules patientappointments with other clinics or specialties receives patients and visitorsas the initial point of contact in person or telephonically records andrelays messages andor redirect calls experienced in providing technical advice and assist managers  provides information regarding thepractice clinic and hospital policies procedures and locations to patientsfamily members staff etc maintains all patients records both electronicand paper responsible for the clerical duties inherent to the in processingreception care and out processing transition of outpatients familiescaregiversand guests  screen patients to determine eligibility of care for their treatment always keep medical assistants informed regarding the policies proceduresand goals of the organization passes on the supervisors instructions on work assignment priorities and deadlines manages templates for providers substitutes for absent medical support assistants to ensure there is coverage  provide on the job training to newly assigned employees maintain appointment calendars to schedule andor cancel appointments  knowledgeable of  defense civilian payroll system dcps automated time and attendance production system ataaps civilian personnel online cpol provide clericaladministrative and automation support using multiple computer systems and technologies including microsoft office ms access ms powerpoint ms excel ms word and ms well versed to systems such as composite health care system chcs allied health longitudinal technology application ahlta defense manpower human resource system information dmhrsi to healthcare assistant rep company name － city state salary per year hours week supervisor america gurrero may be contacted duties assisted with fsahra benefits administered cobra benefits respond to telephone inquiries and complaints using standard scripts and procedures filed personal information researchesresolves inquires and logs customer calls communicates appropriate options for resolution in a timely matter informs customers about services available and assesses customer needs provides functional guidance training and assistance to lower level staff assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness  operates word processing equipment in order to produce a variety of narrative and tabular materials including labels graphics correspondence memorandums promotion recommendations award recommendations evaluations meeting minutes extensive updated departmental policies procedures and reports to account adjuster ii company name － city state salary per year hoursweek supervisor tomeka haddock may be contacted duties contacted customers to collect past due payments made acceptable payment arrangements with customer filed personal information perform skip tracing as needed sent appropriate correspondence to customers scheduled appointments for designated personnel and remind them of such commitments collected selected rearranged tabulated and consolidated data from numerous source documents to technical representative company name － city state salary per year hoursweek supervisor shana jones duties accepted inbound calls from customers regarding satellite radios activated new satellite service resolved customer complaints and processed refunds arranged for defective satellite equipment to be repaired replaced or refunded to pharmacy technician company name － city state salary per year hoursweek supervisor tiffany bowman duties received and stored incoming pharmacy supplies verified stock and entered data into the computer to maintain inventory records entered customer information and prescriptions company database dispensed medical prescriptions operation helped health care providers and patients by greeting them in person and by phone answering questions and requests referring inquiries to the pharmacist maintained pharmacy inventory by checking pharmaceutical stock to determine inventory level anticipating needed medications and supplies placing and expediting orders verifying receipt removing outdated drugs maintained a safe and clean pharmacy by complying with procedures rules and regulations protected patients and employees by adhering to infectioncontrol policies and protocols organized medications for pharmacist to dispense by reading medication orders and prescriptions preparing labels calculating quantities assembling intravenous solutions and other pharmaceutical therapies maintained records by recording and filing physicians orders and prescriptions generated revenues by calculating recording and issuing charges ensured medication availability by delivering medications to patients and departments prepared reports by collecting and summarizing information contributed to team effort by accomplishing related results as needed to bookkeeper company name － city state salary per year hoursweek supervisor milton hagan duties maintained and kept records of cashiers till balances prepared bank deposits balanced cashier tills and office ledgers developed system to account for financial transactions by establishing a chart of accounts defining bookkeeping policies and procedures maintained subsidiary accounts by verifying allocating and posting transactions balanced subsidiary accounts by reconciling entries maintained general ledger by transferring subsidiary account summaries balanced general ledger by preparing a trial balance reconciling entries maintained historical records by filing documents prepared financial reports by collecting analyzing and summarizing account information and trends complied with federal state and local legal requirements by studying requirements enforcing adherence to requirements filing reports advising management on needed actions contributed to team effort by accomplishing related results as needed education bachelor of science healthcare administrationhealthcare management university of phoenix － city state united states health care administrationhealthcare management completed associates medical office administration fayetteville tech community college － city state united states medical office administration references melissa arnold         tomeka haddock     stephanie williams indicates professional reference

graphic designer summary ➢ while working as front desk receptionist at meyer sound contributed to marketing team by updating and translating marketing materials updating website and improving sales collateral promoted to marketing coordinator for latin america ➢ contributed to substantial cost savings for meyer sound by creating ads for publication editing graphics and translating materials thereby eliminating the need to hire thirdparty agents to complete this work ➢ researched vendors and negotiated service agreements to have marketing materials and swag for meyer sound produced in mexico reducing costs associated with importing these materials from the us highlights marketing strategy project coordination graphic design branding event planning print production social media tradeshow coordination marketing collateral development press releases copy writingediting web content management experience january to current company name city state graphic designer restaurant consulting management company developing design solutions to communicate each of the restaurants unique message and promoting the brand with high visual impact graphic design solutions for a variety of products and activities such as pop websites social media email promotions product packaging corporate communications identity preparing packaging delivering productionready art files creating creative templates for marketing needs proofreading to produce accurate and highquality work especially under challenging deadlines january to current city state graphic designer design print materials such as logos stationery flyers and postcards clients include pembroke pr main street property services a grape in the fog photoworks sf progressive hounds the handler brothers otis beanery mitzvites pet nanny district dogs dog town superfly pet supply no time for cancer meridian pro audio and promarket paola trejo january to january company name city marketing coordinator latin america mexico city professional sound manufacturer worked directly with the companys headquarters in berkeley ca coordinated with marketing team to brainstorm strategies and finalize marketing plans translated maintained and updated web content in spanish on a monthly basis designed marketing materials such as datasheets and brochures created ads for publication in soundcheck magazine wrote press releases coordinated and led interviews coordinated photo shoots managed relationships with vendors built and maintained productive relationships with customers planned and coordinated events including trade shows and demos designed sales binder collaborated on creation of presentations in keynote designed and distributed monthly newsletter eblasts and invitations represented the company in corporate events trade shows marketing conferences and meetings january to january company name city graphic designer mexico city consumer goods advertising agency clinets include rimmel london dannon sigma sally hansen palmers produce design solutions to communicate clients messages with high visual impact for a variety of products activities layout image manipulation and prepress production for offset and digital color output established design briefs and project timelines coordinated with external agencies meeting clients to discuss their needs objectives and budgets designing and creating a wide variety of graphic art and promotional material producing designs for both internal and external communications involving customers in the design process developing design briefs explaining design concepts and ideas to clients and colleagues providing graphical support for blogs websites and social media working on presentations leaflets trademarks marketing materials and banner designs producing accurate and highquality design work examining design work for quality consistency and accuracy creating a consistent corporate and brand identity for clients preparing design files for production taking design ideas from generation through to completion generating multiple concepts for a campaign or project working on projects to strict timescales computer skills illustrator photoshop indesign dreamweaver flash premier freehand graphics logo design editorial design web design illustration education universidad del valle de méxico city mx bachelor of arts graphic design universidad del valle de méxico mexico city bachelor of arts graphic design presentations worked directly with the companys headquarters in berkeley ca coordinated with marketing team to brainstorm strategies and finalize marketing plans translated maintained and updated web content in spanish on a monthly basis designed marketing materials such as datasheets and brochures created ads for publication in soundcheck magazine wrote press releases coordinated and led interviews coordinated photo shoots managed relationships with vendors built and maintained productive relationships with customers planned and coordinated events including trade shows and demos designed sales binder collaborated on creation of presentations in keynote designed and distributed monthly newsletter eblasts and invitations represented the company in corporate events trade shows marketing conferences and meetings worked directly with the companys headquarters in berkeley ca coordinated with marketing team to brainstorm strategies and finalize marketing plans translated maintained and updated web content in spanish on a monthly basis designed marketing materials such as datasheets and brochures created ads for publication in soundcheck magazine wrote press releases coordinated and led interviews coordinated photo shoots managed relationships with vendors built and maintained productive relationships with customers planned and coordinated events including trade shows and demos designed sales binder collaborated on creation of presentations in keynote languages spanish native speaker and translation englishspanish and spanishenglish and translation englishspanish and spanishenglish skills marketing clients ads basis sales translated solutions advertising brand identity budgets dreamweaver flash freehand hansen illustration illustrator indesign logo design photoshop premier prepress promotional web design pr public relations graphic design corporate communications packaging point of purchase pop proofreading branding content management copy writing event planning front desk marketing collateral marketing strategy receptionist san storage area network tradeshow translating web content management

research and study elaboration manager public relations manager human resources supervisor additional information date of birth december place of birth athens greecemarital status single professional summary shifting business needs and priorities in a systematic and effective way excels at implementing operational assessments and conducting functional requirements analysis for businesses of all sizes highly ambitious with more than years providing resultsoriented leadership workflow analysis and project management skills business development workflow analysis sql and databases business artifacts documentation data mapping brand management operations management business process mapping microsoft office suite organized fluent in greek english multitasking creative critical thinking report development project planning attention to detail team building filing and data archiving flexible accurate and detailed excellent planner and coordinator works well under pressure social media knowledge pleasant demeanor team building accounting familiarity critical thinker spreadsheet management report analysis employee training and development work history research and study elaboration manager public relations manager human resources supervisor company name – city state collecting the data and the resources for studies and choosing the adequate population group for research conducting the research and harvesting the data accumulated and elaborating the studies proposing additional potential research and studies that would coincide with uptodate political and economic trends preparing press releases and articles for publication to promote the companys researches and studies to the public as well as representing the company at board meetings and conferences for promotional reasons ensuring the effectiveness and the efficiency of staff representing the personnel to the board of directors and maintaining personnel data and records research associate company name – city state working independently or in a team ondetermining research project specifications developing plans strategies partnerships andother ideas to make educational and research activities successful creating evaluation plans maintaining and evaluating educational program to retainreputation of the group identifying activities being undertaken in theresearch offices that will inform improving or otherwise enhancing existingand planned educational programs developing communication pathways to ensurethat feedback occurs between research team and education team working with physicians and other health careprofessionals in developing research methodologies developing conducting and analyzing surveys leading focus groups and conducting key informantinterviews data preparation collection entry and analysisqualitative and quantitative supporting the preparation of conference abstractsresearch proposal and reports for publication identifying and developing grantproposalapplication for the division participating in quality improvement sessions withsenior staff to identify areas for improvement between research and educationoperations supporting senior staff with develop of aresearcheducation communication bridge coordinating and maintaining a strong liaisonwith principal investigators hospital personnel and representatives fromoutside agencies regarding ongoing conduct of clinical research preparing annual progress reports on all open and closed studies and forms asrequired by the research ethics board research associate company name – city state working independently or in a team on determining research project specifications and gathering data from sources to complete prestudy forms as well as study forms as dictated by clinical trials protocols registering patients and informing appropriate personnel of treatment options coordinating critical documents and binders for clinical research and assisting with data collection and data management designing implementing andmanaging a system for organizing planning and controlling work flow related clinical research activities designing a system to coordinate complete and submit data in a timely and accurate manner verifying proper storage conditions accountability and disposition of investigational products maintenance of uptodate and accurate investigator study files informing study personnel of communications regarding adverse drug reaction reports and ensuring appropriate documentation is completed reviewing source documentation and case report forms with site teams or other representatives as per uhn policy and ichgcp guidelines executive director company name – city state screening the business plans submitted for potential funding organizing the presentations of potential investment projects to ensure that are in accordance with the regulations managing the inflow of investment projects and getting them in contact with potential investorsmembers of the network promoting the network to attract members investment projects and companies that are willing to sponsor the network daily in contact with key people within the network to address potential issues andor to promote new ideas overseeing additional daytoday tasks that may include administrative assistants tasks and accountants responsibilities education bachelor of science economics university of essex city state business and business administration coursework coursework in management basic econometris econometric forecasting master of science applied economics and finance athens university of economics and business city state economics and business economic policy basic econometric modelling and statistics financial portfolios and investments additional education financial times globalevents preparingfor the upturn how greece can managethe challenges and capitalize on the opportunities of the changing globaleconomic environment april 1st 2nd athens greece  ministry ofadministrative reform and egovernanceathens chamber of commerce and industry common evaluation framework introduction to the common evaluationframework and guidance for its successful implementation december 5th athens greece foreign languages english french beginners  computer skills microsoft office word excel powerpoint researchand in communication with national european and global firms institutionscompanies and organizations both private and public for the acquisition of therequired data for analysis research studies the banking system and the business sector rscacci conducted in partnership with the athens university of economics and business and kresearch sa  the effects of the economic recession on the commercial business sector and industries rscacci  strategic planning of social security rscacci conducted in partnership with the university of piraeus  the taxation policies in the countries of the euro zone and the total tax burden on corporate income rscacci   the process of firm establishment and the bureaucracy involved rscacci published on news papers and web sites on friday february utilized for policy reforms by the minister of economics  research and analysis of the operation procedure and the development of several business sectors including supermarkets and multistores construction companies commerce and industry telecommunications automotive retail sale companies and pharmaceutical companies rscacci  the financial performance of tourism between and rscacci  establishing the correlation between smes and the banking system rscacci  corporate taxation amidst a crisis rscacci conducted inpartnership with messrs yiannis varoufakis and tasos patokos of the nationaland capodistrian university of athens  illegal trade the commercial side of illegal business activity rscacci  entrepreneurship in greece analyzing the business data of the athens chamber of commerce and industry rscacci  identifying the factors that affect firms liquidity rscacci  nationwide greek chambers research identifying the problems that affect firms efficiency and longevity rscacci  reaching for the at most accurate estimation of the number of employees in the public sector rscacci  the effects of the greek recession and austerity measures on firms business cycle rscacci  the effects of bureaucracy and the correlation between firms transactions with the greek public sector rscacci projects undergraduateproject universityof essex –‘analyze the extend to which the investments of the englishgovernment in the s as well as the impact of the investments in thehousing sector assisted in the development of the english economy usingstatistic data and econometric models  postgraduateproject athensuniversity of economics and business –‘analyze the operation the economicdevelopment and the financial performance of the state hospital of lamia  essay university of essex –‘the history and the development of scienceparks as well as the impact of public policy towards science parks  essay university of essex –‘romano prodi has called the growth andstability pact stupid by analyzing the economic arguments for and againstthe pact assess whether he was right to do so  essay university of essex –‘population growth as a source of economicgrowth  essay university of essex ‘market oriented economic reforms since the late1980s have negatively affected the poor and worsened income distribution indeveloping countries discuss and illustrate your answer with countryexamples  essay university of essex ‘discuss empirical evidence regarding testsof the purchasing power parity theory  essay athens university of economics andbusiness –‘operational analysis of the greek pharmaceutical industry  essay athens university of economics andbusiness –‘economic analysis of km westelle associates inc personal interests studying economic and financial literature attending seminars relative to job andor business interests undertakingpersonal business development projects as well as business and productplacement and development projects music sports combatsports and martial arts traveling

director vendor services and compliance summary extensive experience in human resources account management business architecture project implementation and director level operations ability to display outstanding interpersonal skills keen analysis problem solving and team approach to meet the demands of clients and stakeholders highlights strong task management skills benefits and payroll administration implementation change management analytical strong interpersonal skills contract negotiation evaluation and compliance innovative problem solving strong written and verbal communication reporting and documentation experience director vendor services and compliance october to current company name city state analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants contractors and temporary labor architect solutions that exceed program objectives through indepth analysis of business requirements facilitate discovery of business information and processes to uncover potential areas of risk selected to lead the management of program implementation including project initiation planning execution and closure develop and manage project schedules and deliverables and report on status and results coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback conduct detailed workflow and business reviews to monitor project results and control resources audit data and systems to ensure a thorough understanding of processes and internal policies continually evaluate programs to improve process system and people efficiencies prepare metrics and recommendations to present at quarterly business reviews team manager october to december company name city state responsible for a team of human resource specialistsbusiness managers manage programs to ensure account satisfaction and operational delivery of defined objectives develop effective relationships with key stakeholder involved in client programs screen and hire senior level professionals as well as coordinate orientations actively train mentor and consult new employees hired by the company conduct regular feedback and planning sessions for employees to meet career path objectives including professional development coaching evaluate and adjudicate independent contractor compliance assessments provide risk analysis and assessment by identifying potential areas of concern and ensuring programs are being administered as agreed upon negotiate master service agreements and individual consulting contracts human resource specialistbusiness manager november to october company name city state educate and communicate regarding complex human resource legal financial and system transactions administration of benefits including retirement profit sharing medical dental life and disability insurance oversee invoicing payroll expense processing and reconciliation for assigned accounts work with independent contractors and vendors to perform compliance assessments audit and reconcile online reports to guarantee accounts accurately reflect business goals provide operational business support and a high level of customer service to an assigned group of professionals working domestically and internationally serve as an advocate internally to ensure outstanding issues are managed and resolved promptly establish and maintain positive working relationships through developing credibility and report relationship banker august to october company name city state proactively initiate develop and manage longterm profitable relationships manage existing client relationships to identify future needs and consultatively address them profile prospects and clients to indentify additional financial needs and refer to appropriate financial partners deliver superior quality service in person or by phone such that client needs are met on a consistent positive basis responsible for preparing weekly and monthly reports on employee and branch status in several aspects of banking hold meetings weekly with employees on knowledge of current products sales meetings and on satisfying client needs oversee and participate in daily operational function of branch teller area while responsible for delivery of superior quality service while adhering to corporate regulatory and audit guidelines ensure timely and efficient completions of client transactions by teller staff while acting as a service leader for branch personnel proactively encourage the salesquality referral process of branch teller staff consistently met monthly sales goals recognized by regional president for score by mystery shopper director enterprise solutions january to september company name city state analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants contractors and temporary labor architect solutions that exceed program objectives through indepth analysis of business requirements facilitate discovery of business information and processes to uncover potential areas of risk selected to lead the management of program implementation including project initiation planning execution and closure develop and manage project schedules and deliverables and report on status and results coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback conduct detailed workflow and business reviews to monitor project results and control resources audit data and systems to ensure a thorough understanding of processes and internal policies continually evaluate programs to improve process system and people efficiencies prepare metrics and recommendations to present at quarterly business reviews education mpa human resource management january george mason university city state human resource management ba organizational communication may george mason university city state organizational communication as general studies may northern virginia community college city state general studies skills account management approach architect banking benefits change management coaching strong interpersonal skills interpersonal skills consulting contracts contract negotiation client clients customer service delivery documentation financial human resource human resources insurance invoicing law legal director management skills meetings mentor payroll personnel policies problem solving processes improve process profit program implementation quality reporting risk analysis and assessment sales phone verbal communication workflow written

summary chicagohr generalist offering recruitment attendance management system payroll processing mis employee engagement processing employee master data highly driven to achieve company goals highlights microsoft officespecifically word excel powerpoint and outlook use of google search yahoosearch and linkedin search effectively for lateral hiring and highly flexible experience to company name to hr executive company name city state selection ratio updating creating job descriptions as and when required coordination with hiring managers capturing hr fte requirements job postings on various job portals developed a system called mint for tracking recruitment work flow incorporating various selection and offer making policies worked under highly fast spaced environment responsible for sourcing candidates profiles from job portals social media employment agency employee referrals screening profiles conducting hr interview round scheduling interview rounds with technical interview panelists processing interviewassessment sheets tracking applicants interview status collecting required number of documents of a selected candidate job offer preparation getting it approved by business excellence head offer letter sharing and explaining it to the selected candidate as various salary components successful offer negotiations post offer acceptance arranging for their medical checkup contractual probation gathering feedback from medical checkup team in case fit preparing sharing appointment letter with the candidate coordination with the joining team for sap hiring providing candidates joining info as cost centre gdc tml grade ctc designation sub function1 sub function2 sub function3 past work experience qualification taking followups with offered candidates till their doj informing hiring manager about the joining mapping hr permanent ijp positions as per chairmans approval note preparing ijp forms processing ijp release shortlisting eligible and ineligible ijp applications arranging interactions with hiring managers post selection publishing the office orders mis reporting using microsoft office excel word ppt maintaining sharing monthly recruitment mis several reports trend analysis in offered ctcs providing data to the central team for preparing benchmarks generating various reports on adhoc basis employee engagement initiated various employee engagement activities at various levels across various functions success story of the week game possibilities weekly fun briefings nut stacker times value know your team winning losing etc successfully running employee of the month award executing various adventure office trips team building activities etc training programs to focus on customer development internal showcasing a friendly and helpful organizational culture areas covered job equality unity in diversity and fairness at work increase in satisfaction with respect to leadership increase in personal development training and growth opportunities at work place executed several hr group specific events as give and receive feedback i am my own hero business games case studies equipment stimulation inbasket technique role plays personal impact personality traits social graces communication customer maintaining small talk and establishing rapport making effective presentations tips and techniques for successfully delivering presentations knowing teams skill level and career aspirations processing payroll under hr shared services business environment for a client in sapecc running oncycles and offcycles following all the required compliances for as statutory labor laws running reconciliation checklist for acute salary pay and mining number of errors responsible for prepayroll payroll and post payroll activities processing payroll of employee on a biweekly and monthly basis handling hrpayroll queriesinquiries of employees through emailsphone calls providing a resolution response within the desired tatsla set by the client uploading electronic fund transfer file under payroll processing net amount payable to the employees saving account on clients corporate bank website processing employee master data updating employee master data in sap new hire setup rehire reclassification termination of employee personal details banking details address details planned working time basic pay details recurring payments and deductions onetime payment benefits loan setup attendance overtime date specifications communications personal ids timesheet processing entering leave requests reporting mis generating various monthly and weekly payroll reports preparing weekly trackers and decks analyzing the data and running various hr adhoc query as when required to associate company name education master of science human resource management cardiff university uk human resource management masters degreemaster of science human resource management cardiff university wales u k human resource management mba human resource mit school of business city state india human resource coursework in business administration hr bachelor of science computer science mgm college city state india computer science coursework in computer science accomplishments fsms lead auditor course by urs delhi oct assisted in documentation and implementation of iso at a manufacturing factory transitioned hrss payroll processes experience in employee master data processing in sap hcm experience in talent acquisition hr projects msc hrm understanding of a training process at uk and indian customer care centers summer internship mba hr recruitment and selection at reliance group created a rewards recognition program for controlling employee retention rate and created an employee engagement program as employee motivation strategy staffing and recruiting payroll professional employee grievance handling interviewing expertise employee joining induction offer negotiations employee training benefits administrator sr team member hr tata motors limited pune mh india recruitment handling end to end recruitment process single handedly for various types of job openings as contract flexi permanent ijps employee transfers for it strategic projects hr procurement fa admin and sales dept high personal information place of birth ausa india date of birth 14th of feb present resident in chicago il sex female status married interests cooking singing highly active member of a cultural committee in previous organizationsresponsible for arranging and coordinating various events on a weekly basis skills agency banking basic benefits business administration bi ctc client fast focus forms gdc hiring hr team building leadership excel microsoft office office outlook powerpoint word mis negotiations organizational payroll payrollprocessing processing payroll policies presentations rapport recruitment reporting sap scheduling sla phone training programs trend website additional information place of birth ausa india date of birth 14th of feb present resident in chicago il sex female status married hobbies cooking singing highly active member of a cultural committee in previous organizations responsible for arranging and coordinating various events on a weekly basis

cashier career focus to obtain a position with a company that can utilize my skills and lead to a career i am a hard working individual with great problem solving skills as well as a fast learner i am looking for a personal training opportunity that can help me to reach my full potential core qualifications nutrition supplement familiarity cpr and first aid certified basketball coach former division ii player aed certification fitness equipment expertise personable and friendly planningcoordinating professional demeanor organizational planning detail oriented weight training expertise dedicated education and training fitness nutrition certification personal training certification nutrition science human anatomy and physiology weight loss management national academy of sports medicine city state coursework in health and physical education exercise science and kinesiology personal trainer certificate attended seminar on weight loss management coursework in nutrition science human anatomy and physiology bachelor of science nutrition science human anatomy and physiology clark atlanta university city state coursework in nutrition science human anatomy and physiology member of biological science club gpa accomplishments recruited new members for the fitness center in the first months of employment interests anything involving physical fitness such as jogging playing football and basketball weight lifting and cycling work experience cashier current company name city state prevented store losses using awareness attention to detail and integrity excelled in exceeding daily credit card application goals worked as a team member performing cashier duties product assistance and cleaning expressed appreciation and invited customers to return to the store assisted customers with store and product complaints responsible for ringing up customers in a timely manner and guaranteeing high level of customer service fitness sales ambassador company name city state identified prospective customers using lead generating methods and performing an average of cold calls per day recognized as top sales generator in first two weeks of employment retained and ensured proper handling and care of existing client accounts consistently met and exceeded department expectations for productivity and accuracy levels contributed to a increase in sales for the personal training department contributed to the operation of a clean friendly and well maintained health club recorded training sessions and maintained package rates for each client reracked weights to maintain a neat organized and clean club encouraged and motivated members to attend group fitness classes mediated club employee relations matters for all club fitness employees mediated club employee relations matters for all club fitness employees gym coordinator personal trainer to company name city state contributed to a increase in sales for the personal training department taught clients how to modify exercises appropriately to avoid injury assisted older adults with weight training programs by setting up equipment and providing detailed instructions carefully evaluated member needs and assisted them in achieving personal fitness goals reracked weights to maintain a neat organized and clean club counseled clients on proper nutrition and exercise habits tracked class attendance and monitored class size to gauge the effectiveness of promotions promoted club programs products and services to participantscorrected dangerous movements and suggested alternate exercises sales and marketing intern to company name city state recognized as top sales generator increasing sales level by in summer alone consistently met and exceeded department expectations for productivity and accuracy levels identified prospective customers using lead generating methods and performing an average of cold calls per day customer interface greeted customers upon entrance and handled all cash and credit transactions assisted customers over the phone regarding store operations product promotions and orders financial compiled inventory lists and worked with vendors for product pricing and special orders handled high volume sales with cash credit and gift card transactions balancing cash draw at end of shift with accuracy rate assistant personal trainer to company name city state taught clients how to modify exercises appropriately to avoid injury assisted older adults with weight training programs by setting up equipment and providing detailed instructions contributed to the operation of a clean friendly and well maintained health club recorded training sessions and maintained package rates for each client guided clients in safe exercise taking into account individualized physical limitations carefully evaluated member needs and assisted them in achieving personal fitness goals intern to company name city state duties included making changes to the property contact database updating rent schedules for small tenants occupying spaces less than square feet ran weekly tenant reports to verify late paying tenants ran weekly reports to verify start and end dates for tenants and started training on running more detailed reports used by assistant property managers i currently train a number of fellow students from spelman college and clark atlanta university days per week work outs include cardiovascular exercises and weight lifting circuits sales associate current company name city state researched and identified nutritional components of foods diets and menu choices prevented store losses using awareness attention to detail and integrity organized weekly sales reports for the sales department to track product success worked as a team member performing cashier duties product assistance and cleaning professional affiliations naacp pre professional honors society wise program mba rise program fbla member poetry club hosa member sports broadcasting correspondent spanish club skills cash handling able to lift pounds professional and friendly careful and active listener additional information extracurricular activities anything involving physical fitness such as jogging playing football and basketball weight lifting and cycling additional information volunteer history sea born lee elementary prodigy project reading program a nonprofit reading program geared toward innercity boys ages years of age westlake high school contributed to hosa blood drive assisted with year old football team in south fulton county responsible for running passing drills running work outs and warm up exercises st jude contributor week long events at clark atlanta university where all proceeds were given to the st jude hospital breast cancer awareness walk participant

finance assistant professional summary college graduate offers strong technical skills and ability to learn concepts quicklyproven ability to manage multiple assignments while meeting tight deadlinesexperience in data analysis economic forecasting advanced problem solving collaborative research and presentation skills customer service skills work history finance assistant to company name – city state prepare financial statements maintain accurate records in a database generate reports and present data enter revenue and expense transactions and prepare expense reports prepare and file financial statements such as balance sheets and income statements complete purchase orders and customer invoices calculate sales taxes and make bank deposits catering specialist to company name – city state mcalisters deli corpus christi tx duties included sandwich making order organization order preparation and order delivery maintained food handler certification technician fulltime spring semester managed a client route responsibilities included analyzing lawn developing treatment programs to address each lawns specific problems monitoring lawn status evaluating its progress during every visit and adjusting custom treatment program customer service representativedriverfood line to company name – city state entered customer orders prepared pizza dough and toppings made pizzas and delivered customer orders safely within company time requirements education bachelor of arts history texas am university corpus christi gpa recipient of rising star scholarship academic achievement award texas am history recipient of rising star scholarship academic achievement award texas am lone star community college city state diploma jersey village high school city state skills balance sheets client database delivery financial statements funds excel powerpoint microsoft word progress quickbooks sales taxes technician

senior manager of customer support summary charismatic business professional successful at managing business ventures and profit positions effectively guides new products and services from concept to market acceptance e xperienced in sales management marketing technical presentation creation and service training devoted to  building strategic partnerships through persuasion negotiation and personal presence highlights driven to succeed organization assessment  leadershipmanagement skills  dependable  time management  flexible  friendly  personable persuasive enthusiastic team player new program and promotion implementation marketing savvy meticulous attention to detail focused on customer satisfaction excellent written and verbal communicator trade shows presentations accomplishments spearheaded all companywide prospecting marketing and closing endeavors brought on nasa and southwest airlines  as clients collaborated with prospective clients to prepare efficient product marketing strategies and drive business development consistently generated additional revenue through skilled sales techniques experience to current senior manager of customer support company name － city state perform all manager of customer support duties in addition to the following meet with major airlines domestically and internationally to secure future business contracts reserve travel including airline and hotel accommodations for my department utilize company leads to expand current customer base and follow up on all leads promptly via phone emailand customer visits to manager of customer support company name － city state develop maximum sales potential out of major airline customers with excellent customer service techniquesand knowledge of products and services as well as competitions strengths and weaknesses build and maintain quality relations with customers to increase the volume of sales on a consistent basisthrough ongoing determination of customer needs evaluate and calculate prices discounts and proposals to meet specific customer requirements in an efficientmanner train customer support representatives when required possess strong management characteristics take charge of situations set examples and deliver results coordinate events including golf outings trade shows baseball games and hosted customer dinners order promotional items for trade shows and selected holiday gifts to customer support representative company name － city state processed customer quotes and verified accurate customer and product information managed submitted requests for quotes and initiated the quoting process to cultivate new business manage and expedite customer orders to ensure customer satisfaction utilize microsoft office as applicable to customers needs creating databases and spreadsheets thatimprovedinventory management and customer reporting accuracy coordinated presale development with sales personnel to include pricing availability configuration andprofitability research current market demands and competition assist the director of powerplant operations with assigned tasks to administrative assistant company name － city state demonstrated capacity to provide support for executive level staff managed all essential tasks coordinatedtravel and marketingsupport activities demonstrate excellent oral and written communication skills oversee receptionist area including greeting visitors and responding to telephone and inperson requestsfor information organized file systems and maintained electronic and paper files to lead flight attendant company name － city state managed a crew of five flight attendants performing all necessary flight attendant duties pertaining to in flightsafety and customer service verify that first aid kits and other emergency equipment including fireextinguishers and oxygen bottles are in working order within faa limits inspect and clean cabins checkingfor any problems and making sure that cabins are in order ensured passenger safety and customer satisfaction according to faa and company policies answeredpassengers questions about flights aircraft weather travel routes and services arrival times andorschedules assist passengers while entering or disembarking the aircraft assist passengers in placing carryonluggage in overhead garment or underseat storage trained and mentored new flight attendants participating in training programs organized by company andprovide update on all techniques relevant to safety maintained high level of personal decorum and professional conduct while in uniform operate audio andvideo systems willing to relocate anywhere skills audio excellent oral contracts customer satisfaction excellent customer service customer service customer support databases dependable email first aid inspect inventory management leadership director management skills marketing market microsoft office personnel policies pricing proposals quality receptionist reporting research safety sales spreadsheets telephone phone time management trade shows training programs video written communication skills additional information willing to relocate anywhereauthorized to work in the us for any employer links

software engineering manager summary experienced software engineer and handson engineering manager with years of product development experience in broadcast media and years of experience in leading development teams engineers hiring offers interviews hr personnel procedures performance reviews and project transitions professional experience september to current company name city state software engineering manager visual c windows stl oop mfc threads file maps atl ipc ftp tcp http xml json services web services rest api soa media formats and standards codec sdk and integration mpegdash api design and documentation bcd spinoff as imagine in nexio video servers and applications facilitate collaborative workflow in nexio lan with video servers services and applications running in various nodes media comes from proprietary san or generic storage off nas development and team management nexio servers applications playout business unit relocated from il to ca took on larger role and video server applications as well led team of from burbank team of from naperville and team of indirect report from beijing introduced peer reviews repurposed components and all teams collaborated as one large team adopted scrum since scrummaster team of to from burbank naperville office closed in team migrated source revision control to mercurial jenkins products recipient of reuse innovation award for ip reuse major factor to server business unit turnaround released deliverables for nexio software suite global proxy suite initiated architected and executed soa from concept to completion to facilitate decoupled ui clients web services and services and selected handson projects include hercules web service for web player solution based off mpegdash created c engine to process uri handle sessions and deliver segmented mp4 atoms h aac provides dynamic html5 player page javascript source based off dash js supports multiple raster sizes and bit rates ready to go and just in time sessions team helped with providing c web service framework cli bridge layer and device testing published functional rest api and uri specification document json services on tcp stack using c as part of soa created api framework classes multithreaded server side socket classes created header only json parser on top of open source rapid json for sax style reader developed new services content manager helper picon and requestor evolved as services encoder gprx helios mb scavenger and transcoder guided gprx helper and requestor to completion published json protocol api documents for 3rd party and inhouse use content manager service for primarybackup workflows multithreaded rules based engine to manage media contents between two domains architected and developed new umid based solution gen for new workflow needs and scalability scavenger transcoder for lowres proxy management needed solution to improve legacy products required regular hand holding remained escalated proposed new approach teamed up and successfully wrote two new products mediabase dll desktop explorer for assets c mfc guided to optimize original implementation for 200k ids to meet storage scalability needs achieved constant ui performance under few milliseconds regardless of user operation proposed to introduce dtahandler architecture in ftpserver approach helped to consolidate all media formats as one product build and scalability team added one converter dll per media container format for import and export november to august company name city state software engineering manager development and team management nexio editing applications led team of from naperville and team of indirect report from beijing hired mentored and built core editing team to size of and collaborated with expanded team in beijing established development process document for consistent procedures and peer code review guidelines team established crash dump analysis procedures to help troubleshoot hard to repeat issues released deliverables for video editing suite proposed architecture and teamed up to develop server integration modules for video broadcast workflows august to october company name city state principal software engineer harris corporation acquired leitch architected designed and implemented fundamental dll components for evolution of video editing product and major projects include c win32 threads gui interactive playback architecture media file reader and writer components scalable decoder and encoder architectures video and audio rendering engines hardware integration modules critical part of business success in postproduction space interactive picon and waveform drawing components bit and unicode migration of all modules with over million lines of code august to july company name city state software engineer dps acquired star media leitch acquired dps in star media technology startup created video editing software velocity for postproduction space and developed projects include project media management tools render bank and video effects education and professional training illinois institute of technology city state ms computer science computer science national institute of technology city india be electronics and communication engineering electronics and communication engineering products skills api approach atl audio backup broadcast c cli com ca hardware concept content clients documentation dynamic html5 editing xml ftp functional drawing gui http ids innovation explorer ip javascript json lan mb c mfc office win windows migration nas oop page proxy rendering san scrum servers specification team management threads troubleshoot video video editing visual c workflow writer

banking relationship specialist summary highly enthusiastic customer service professional with years of client interface experience dedicated customerservice representative motivated to maintain customer satisfaction and contribute to company success strong organizational skills customer service expert active listening skills adaptive team player courteous demeanor also seasoned in conflict resolution with an energetic work attitude highlights creative problem solver types wpm call center  reliable excellent communication skills friendly approachable exceptional customer service accomplishments consistently achieved a teller balancing average as well as balanced daily cash drawers and vaults totaling an average of experience banking relationship specialist jul to sep company name － city state customer assistance worked with company systems such as live support and diligently completed all assigned tasks working overtime as needed customer service customer service inbound call center transfer calls to appropriate department when necessary researched calmed and rapidly resolved client conflicts to prevent loss of key accounts computed data reports provided required weekly monthly and quarterly reports listing sales figures and client track records customer interface greeted customers upon entrance and handled all cash and credit transactions assisted customers over the phone regarding store operations product promotions and orders opened and closed personal and business checking saving and cd accounts processed safe deposit box transactions created cashier checks entered customer data into chex systems processed fed ex shipments filing answering phones sending faxes responsible for making executive decisions regarding new customer relationships completed daily incoming and outgoing banking reports merchant teller dec to jul company name － city state processed large deposits for merchant customers assisted with incoming and outgoing courier transactions responsible for balancing accurately on a daily basis assisted operations manager with teller line answered phones filing and all other duties associated with the position of a merchant teller teller jun to dec company name － city state cashed checks for new and existing customers processed incoming daily reports completed mail deposits in dual control processed cashiers checks and money orders processed credit card payments and all other responsibilities associated with the position of a teller education associate of science inter social behavioral sciences los angeles southwest college － city state united states received certificate in fingerprinting skills in and outbound call center  excellent customer service assistance fax filing answering phones type wpm microsoft word and excel

hr representative summary a motivated business partner who communicates and collaborates effectively with all levels of personnel by relying on outstanding interpersonal and customer service skills excellent sense of urgency and time management skills and taking pride in delivering high quality work highlights provide a high level of service to both internal and external clients and candidates possess excellent communication skills an organizational guru communication skills have the ability to shift gears at a moments notice and enjoy the challenges of helping to build a great organization of talented individuals ability to multitask and work in a extremely fast paced environment superb customerclient service focus with a demonstrated desire to exceed expectations ability to handle confidential information and escalate issues when appropriate ability to interface with all levels of the organization with external candidates and build relationships proved ability to serve as a team player with the agility to jump in whenever needed flexible able to change direction quickly excellent oral and written communication skills an ability to multitask strong attention to detail and be able to work autonomously a track record of demonstrating strong work ethic integrity and personal accountability organized with strong time management and problem solving skills intense attention to detail and accuracy ability to prioritize human resources audits maintains confidentiality peopleoriented organized exceptional communicator new employee orientations experience hr representative － company name － city state managed communication regarding employee orientation and open enrollment for benefits designed new employee packages and sent them via mail and email drafted departmentspecific employee announcements resolved personnel issues regarding human resources matters needing clarification submissions and corrections provided administrative hr support to employees at all levels including executive leadership and cw railway in a manufacturing environment employee relations effectively handled questions interpreted and administered collective bargaining agreements and policies and resolved benefits and payroll related problems talent acquisition collaborated with hiring managers to recruit qualified employees and made hiring recommendations took initiative to work with crafted maintenance personnel in order to successfully source qualified candidates for these hard to fill positions onboarding orientation managed the recruiting and onboarding process of all hourly employees conducted and coordinated new employee orientations at all levels to help facilitate organizational objectives onboarded hires in years including entire production crews of people each within weeks applicant tracking systems ats customized and implemented an ats for all north american plants within the organization managed the employee referral program and created and implemented the hr outreach program an integral partner in managing recruiting activities and building candidate relationships often providing candidates with their first impression of safebuilt and is responsible for helping creating a unique and positive first impression for potential employees as well as provide an outstanding candidate experience for each and every candidate scheduling interviews phone screens candidate testing working directly with candidates recruiters and hiring managers in some cases arranging travel for visiting candidates arrange and coordinate schedule changes as they occur throughout interview process coordinate interviews for out of state offices ensuring a positive candidate experience provide followup correspondence to candidates on recruitment status via phone and email greet candidates upon arrival for interviews when appropriate assist them throughout the entire process ensuring a positive experience updating candidate records and job postings in recruiting systems and confirming new hires coordinating the postinterview debrief meetings and providing debrief materials creating and extending offer letters conducting reference and background checks prior to the onboarding of a candidate identifying opportunities for improving candidate experience and scheduling efficiency tracking recruiting activities and providing candidate status in a weekly report assisting in the coordination of other recruiting activities as needed including attending recruiting events and career fairs ​ clerk typist － company name － city state prepared correspondence and completed data entry for public records and departmental reporting responsible for registering sex offenders maintained confidentiality in all aspects of job duties sr merchandise assistant replenishment leader office associate － managed womens soft lines departments and replenishment team in a 3m dollar big box store enforced sound merchandising and loss control strategies excelled in building motivating coaching and training hourly teams responsible for cash handling procedures and daily openingclosing procedures resolved internal and external customer problems and made smart decisions that drove sales profits and world class customer service responsible for reconciling timecards employee development performance reviews and maintaining confidentiality － company name － city state education colorado state university － city state bachelor of science apparel and merchandising apparel and merchandising human resources certificate mountain states employers council skills administrative administrative support benefits c cash handling closing coaching com interpersonal skills council customer service customer service skills data entry decision making employee relations hiring hris human resources hr interpretation labor relations leadership merchandising lisa negotiations organizational payroll performance reviews personnel policies problem resolution reconciling recruiting reporting sales sound employee development

finance manager summary highly organized and detailfocused accounting technician with an exceptional track record of accurately handling financial reporting in deadlineoriented environments skilled in recording transactions posting debits and credits reconciling accounts and ensuring accuracy and completeness of data expertise in developing and delivering monthly quarterly and annual financial statements within tight deadlines proficiency in managing accounts payable and accounts receivable generating invoices and monthly statements for clients proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity highlights microsoft word microsoft excel financial edge and quickbooks and able to learn proprietary systemsapplications quickly and easily skill proficiencies quarterly reports accounts payablereceivable budget preparation process improvement financial statements reconciliation experience finance manager november to october company name city state prepare schedules and consolidate information for annual budget planning prepare financial statements with budget and actual comparisons using financial edge compiles and prepares ongoing cash flow forecasting and needs analysis prepare items and schedules for annual compliance and financial audits prepares account and bank reconciliations obtain bids and proposals as applicable for capital equipment fixed assets and services maintain fixed assets files manage credit card assignment and limits prepare and manage job descriptions orientation and departure paper process background checks for staff and board members maintain personnel files for all employees act as liaison with payroll service to process biweekly payroll and maintain paid time off records accounting technician october to july company name city performed doubleentry accrual accounting work in order to maintain a combination of journals and ledgers examined verified and analyzed a variety of documents including purchase orders vouchers payrolls and property records determined the mathematical correctness validity and clerical accuracy of the documents resolved disagreements by contacting vendor prepared documents with supporting backup coded documents and posted to appropriate ledger or journal maintained records to track expenditures for over building projects to ensure budget is not exceeded verified accuracy of over general ledger accounts each month produced and reviewed financial reports excelled within a fastpaced environment continually taking on increased levels of responsibility ownerbookkeeper january to july company name city state provided fullcharge bookkeeping service to small business owners managed all financial transactions posted debits and credits produced financial statements and recorded all transactions with strict attention to details managed accounts payables accounts receivables journal entries forms and tax preparation reconciled and balanced accounts generated monthly statements and invoices for customers prepared financial summaries using microsoft excel detailing companies financial status generated bank deposits verified and balanced receipts researched and resolved billing and collections disputes served as liaison with certified public accountants assisted clients with administrative duties provided notary services office manager april to december company name city state established and maintained filing system procured office equipment and supplies served as liaison with subcontractors vendors attorneys accountants and government agencies maintained excellent customer relations and develop customer rapport diplomatically resolved customers complaints managed project files to track expenditure and projected completion using microsoft project prepared bids for construction projects maintained account payables and account receivables reconciled bank statements and ledger accounts created financial reports using quickbooks education bachelors degree business administration university of central oklahoma city state business administration skills accounting accounts payables accounts receivables accounts payable accrual administrative duties backup bank reconciliations billing bookkeeping budget planning budget preparation budget bi cash flow clerical credit clients customer relations doubleentry edge fast filing financial financial audits financial reports financial statements prepare financial statements fixed assets forecasting forms general ledger accounts government ledger microsoft excel microsoft project microsoft word needs analysis office equipment payables payroll personnel process improvement proposals quickbooks rapport tax preparation

service advocate recruiter summary responsible service advocate recruiter with excellent communication skills demonstrated by years experience as a teacherparent liaison core qualifications excellent classroom management teaching tutoring and counseling experience working special needs students effectively work with parents proofreadingediting motivating students interactive teachinglearning innovative lesson planning positive atmosphere promotion behavioralcognitive skills development html apa formatting copyediting fact checking wordpress microsoft excel proficiency strong communication skills microsoft word expertise extremely organized self motivated team player multitasking independent worker quick learner achievements goal setting   established clear objectives for all lessonsprojects and communicated with students achieving a total understanding of grading rubric and overall class expectations parent communication   regularly met with parents to discuss student issues and course weakness areas professional experience company name august to june service advocate recruiter city state use computers for various applications such as database management or word processing answer telephones and give information to callers take messages or transfer calls to appropriate individuals create maintain and enter information into databases set up and manage paper or electronic filing systems recording information updating paperwork or maintaining documents such as attendance records correspondence or other material operate office equipment such as fax machines copiers or phone systems and arrange for repairs when equipment malfunctions greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs complete forms in accordance with company procedures maintain scheduling and event calendars schedule and confirm appointments for clients customers or supervisors make copies of correspondence or other printed material locate and attach appropriate files to incoming correspondence requiring replies operate electronic mail systems and coordinate the flow of information internally or with other organizations coordinate conferences meetings or special events such as luncheons or graduation ceremonies compose type and distribute meeting notes routine correspondence or reports such as presentations or expense statistical or monthly reports open read route and distribute incoming mail or other materials and answer routine letters review work done by others to check for correct spelling and grammar ensure that company format policies are followed and recommend revisions conduct searches to find needed information using such sources as the internet manage projects or contribute to committee or team work order and dispense supplies learn to operate new office technologies as they are developed and implemented prepare conference or event materials such as flyers or invitations take dictation in shorthand or by machine and transcribe information company name august to august teacher assistant city state provide extra assistance to students with special needs such as nonenglishspeaking students or those with physical and mental disabilities tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers enforce administration policies and rules governing students discuss assigned duties with classroom teachers to coordinate instructional efforts instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage observe students performance and record relevant data to assess progress present subject matter to students under the direction and guidance of teachers using lectures discussions or supervised roleplaying methods distribute tests and homework assignments and collect them when they are completed distribute teaching materials such as textbooks workbooks papers and pencils to students attend staff meetings and serve on committees as required plan prepare and develop various teaching aids such as bibliographies charts and graphs laminate teaching materials to increase their durability under repeated use company name august to august service advocate recruiter city state use computers for various applications such as database management or word processing answer telephones and give information to callers take messages or transfer calls to appropriate individuals create maintain and enter information into databases set up and manage paper or electronic filing systems recording information updating paperwork or maintaining documents such as attendance records correspondence or other material operate office equipment such as fax machines copiers or phone systems and arrange for repairs when equipment malfunctions greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs complete forms in accordance with company procedures maintain scheduling and event calendars schedule and confirm appointments for clients customers or supervisors make copies of correspondence or other printed material locate and attach appropriate files to incoming correspondence requiring replies operate electronic mail systems and coordinate the flow of information internally or with other organizations compose type and distribute meeting notes routine correspondence or reports such as presentations or expense statistical or monthly reports arrange conference meeting or travel reservations for office personnel open read route and distribute incoming mail or other materials and answer routine letters review work done by others to check for correct spelling and grammar ensure that company format policies are followed and recommend revisions conduct searches to find needed information using such sources as the internet learn to operate new office technologies as they are developed and implemented prepare conference or event materials such as flyers or invitations take dictation in shorthand or by machine and transcribe information company name december to july waitress city state check with customers to ensure that they are enjoying their meals and take action to correct any problems collect payments from customers write patrons food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff prepare checks that itemize and total meal costs and sales taxes take orders from patrons for food or beverages check patrons identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages serve food or beverages to patrons and prepare or serve specialty dishes at tables as required clean tables or counters after patrons have finished dining prepare hot cold and mixed drinks for patrons and chill bottles of wine inform customers of daily specials explain how various menu items are prepared describing ingredients and cooking methods prepare tables for meals including setting up items such as linens silverware and glassware assist host or hostess by answering phones to take reservations or togo orders and by greeting seating and thanking guests perform cleaning duties such as sweeping and mopping floors vacuuming carpet tidying up server station taking out trash or checking and cleaning bathroom fill salt pepper sugar cream condiment and napkin containers provide guests with information about local areas including giving directions company name december to may childcare worker city state maintain a safe play environment observe and monitor childrens play activities communicate with childrens parents or guardians about daily activities behaviors and related issues sanitize toys and play equipment support childrens emotional and social development encouraging understanding of others and positive self concepts assist in preparing food and serving meals and refreshments to children create developmentally appropriate lesson plans help children with homework and school work read to children and teach them simple painting drawing handicrafts and songs discipline children and recommend or initiate other measures to control behavior such as caring for own clothing and picking up toys and books perform general administrative tasks such as taking attendance editing internal paperwork and making phone calls organize and store toys and materials to ensure order in activity areas company name august to may teacher assistant city state provide extra assistance to students with special needs such as nonenglishspeaking students or those with physical and mental disabilities supervise students in classrooms halls cafeterias school yards and gymnasiums or on field trips tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers enforce administration policies and rules governing students discuss assigned duties with classroom teachers to coordinate instructional efforts assist in bus loading and unloading instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage maintain computers in classrooms and laboratories and assist students with hardware and software use observe students performance and record relevant data to assess progress present subject matter to students under the direction and guidance of teachers using lectures discussions or supervised roleplaying methods distribute tests and homework assignments and collect them when they are completed grade homework and tests and compute and record results using answer sheets or electronic marking devices take class attendance and maintain attendance records organize and supervise games and other recreational activities to promote physical mental and social development distribute teaching materials such as textbooks workbooks papers and pencils to students prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review organize and label materials and display students work in a manner appropriate for their eye levels and perceptual skills conduct demonstrations to teach such skills as sports dancing and handicrafts use computers audiovisual aids and other equipment and materials to supplement presentations attend staff meetings and serve on committees as required type file and duplicate materials laminate teaching materials to increase their durability under repeated use requisition and stock teaching materials and supplies operate and maintain audiovisual equipment collect money from students for schoolrelated projects assist librarians in school libraries company name august to december writing tutor editor city state proofread and reviewed all print and electronic content for correct grammar and adherence to house stylereviewed and edited students written work for grammar tone voice and creative quality education and training sul ross state university bachelor of arts psychology city state psychology languages proficient in speaking reading and writing in english and spanish skills · analyzed official documents in order for migrant families to receive benefits · did outreach work to find and recruit migrant families · knowledge with windows excel microsoft word power point and printshop

surgical clinical reviewer summary a selfmotivated and organized professional with over years experience providing thorough and skillful support more than years management experience in organizational leadership and relationship building with clients and team members administrative experience in diverse business settings extensive international experience with a deep understanding of diverse cultural and business practices professional international liaison excellent writing skills and the ability to find innovative solutions a patient listener who fully focuses on speakers and understands a variety of accents a flexible professional who enjoys learning new skills and quickly adapts to organizational changes an energetic team leader able to communicate effectively with people of all ages and backgrounds to work collaboratively to resolve problems and to motivate team members to achieve personal and organizational objectives selfstarter with strong communication skills work well independently or on a team skilled clinical researcher and administrator hold a bs degree in health information management and currently enrolled in an mba degree highlights management skills administered coordinated delegated evaluated prioritized performed trouble shooting hr duties manage pto payroll interview hire and train new personnel team goals research skills collected extracted organized interpreted summarized audited communication skills corresponded professional telephone etiquette excellent customer service bilingual interpreted translated englishspanish detail skills catalogues multitasked set goals skilled typist working knowledge of computer soft wares creative skills customized integrated established marketing clerical skills compiled monitored generated implemented experience to surgical clinical reviewer company name collected and submitted reliable data to the acs nsqip for surgical patients provided morbidity and mortality postop reporting generated lists of cases to be abstracted and completed abstraction of applicable cases by entering data into the appropriate database nsqip participated in interrater reliability reviews to ensure accuracy of abstraction validation and audits followed up on appeals as necessary and participate in conference calls and webinars to field reviewerauditor company name provided support for the and hedis project including physician grading payment integrity audit reporting medical record abstraction quality improvement and data analysis provided feedback reporting to hedis ncqa and other governing and regulatory agencies to healthcare business consultant company name provided quality assurance reviews specializing in outpatient centers along with business development strategies reviewed charts to ensure correct coding for the services billed conducted mock surveys of facilities and kept up to date with policies and procedures developed training schedules and job descriptions for staff and conducted performance evaluations handled payroll billing issues and physician contract credentialing hired and terminated staff as necessary provided findings to both medicare and facilities for reconciliation as well as resolved claim issues with physician offices to collect outstanding monies to health information manager company name oversaw all health information management work flow in department including performance of employees training and orientation of new staff inservice of current employees payroll submission and medical record completion per jcaho guide participated in jcaho hedis acha and tumor registry reviews committee responsible for utilization and records committees medical records abstract in house clinical pertinence closed chart review 3m encoder knowledge and managed staffing levels in accordance to departmental needs education paralegal blackstone institute blackstone institute paralegal course currently enrolled expected completion june mba public northcentral university northcentral university mba public currently enrolled certificate of completion surgical clinical reviewer acs nsqip certificate of completion surgical clinical reviewer october bs health information management florida international university florida international university bs health information management dec aa psychology miami dade community college miami dade community college aa psychology may certifications acs nsqip certificate of completion surgical clinical reviewer languages customer service bilingual interpreted translated englishspanish presentations collected and submitted reliable data to the acs nsqip for surgical patients provided morbidity and mortality postop reporting generated lists of cases to be abstracted and completed abstraction of applicable cases by entering data into the appropriate database nsqip participated in interrater reliability reviews to ensure accuracy of abstraction validation and audits followed up on appeals as necessary and participate in conference calls and webinars skills payroll training hedis audits cases database billing business consultant business development coding healthcare medicare outpatient quality assurance reconciliation audit data analysis marketing analysis encoder medical records staffing work flow mba clerical clients customer service energetic etiquette excellent writing excellent writing skills hr liaison marketing pto receptionist relationship building retail sales self motivated selfstarter solutions strong communication skills telephone translated writing skills paralegal

chef executive profile accomplished personal chef committed to culinary excellence quality ingredients and personalized serviceseeking to add his extensive culinary skill and knowledge of nutrition and health to best serve the needs of everyperson he cooks for skill highlights classically trained chef proficient in all facets of food production attention to detail cleanliness and diligence to prevent any possibility of cross contamination extensive knowledge of nutrition and various specialty diets proven ability to manage daily culinary operations for multiple households with changing needs and demands expertise with various forms of protocol and table service appropriate to a multitude of settings able to shop and manage acquisition of specialty foods and foods which are maximally nutrient dense communicates effectively and values discretion and privacy wine and liquor inventory and management professional experience to chef company name － city state maintained daily culinary operations of multiple local properties cooking for private client and multiple guests in multiple homes utilized indepth knowledge of nutrition communicated with healthcare professionals to optimize nutrition for desired health outcomes acquired and utilized extensive knowledge of medicinal herbs their uses engaged in broad study of and customization of specialty diets created private label specialty products including mustards hot sauces chutneys barbeque sauces chili mead sauerkraut kimchi and various other lactofermented products cooked for celebrities executives investors heads of state among others understand need for discretion and privacy oversaw domestic international food production acquired wild foraged foods hired fired trained staff at multiple international estates conducted extensive parties and charitable events managed all facets of culinary event logistics maintained food service and provisions for private aircraft understand taught trained protocol etiquette to various estate and event staffs managed relationships with vendors negotiated prices of ingredients and equipment conducted wine liquor inventory management  ​​ to current chef consultant company name － city state nutrition diet recipe planning including for cancer patients cardiac patients and people with chronic diseases including hepatitis c crohns hashimotos taught diet nutrition cooking classes and smart consumer classes taught cooking and food science classes to children assisted with planning and creation of multiple community and school gardens trained area chefs on utilization of seasonal and regional produce in cuisine  ​ to banquet chef company name － city state served on opening team for million hotel responsibilities included troubleshooting culinary work flow equipment needs permitting inspections internal audits of health and safety assessments of ingredients to minimize production waste and control inventory sourced ingredients specializing in fresh and local developed vegetarian banquet menu to be used corporate wide oversaw volume cooking largest banquet included service for specialized in logistics with broad project management skills developed comprehensive time management for events sourced ingredients assembled culinary teams developed banquet and event menus served as liaison to front of the house on events worked to trouble shoot procedures to ensure food quality for large volume cooking managed diverse multicultural staff to function as cohesive team serving under intense deadline pressure situations developed and implemented haccp or hazard analysis of critical control points ​ to executive sous chef company name － city state designed and implemented seasonal banquet menus transformed kitchen culture from one of prepackaged food to scratch cooking designed menu which changed daily in order to utilize the best local seasonal foods available created relationships between local farms and the restaurant created and prepared extensive pastry and dessert selections ​​ to shepherdcaretaker company name － city state shepherd of montadale sheep included all care of animals pasture management and animal husbandry marketing and sales of all lambs production management of organic market garden harvest and preparation of foraged foods care taker of acre island in lake champlain responsible for maintenance of all watercraft equipment and buildings ​​ to externship company name － city state operated woodfired kitchen equipment including oven grill and spit produced italian charcuterie including fresh and fermented cures as well as cooked worked with daily changing menu utilizing seasonal regional ingredients education associate of arts culinary arts culinary institute of america － city state leader of chefs collaborative catered events including spotlight on hudson valley cuisine food anthropology and charcuterie study in spain worked with accomplished chefs learning traditional cooking techniques spanish charcuterie historical context and high end presentation nutrition dietetics west virginia wesleyan － city state usa years studying nutrition dietetics  won awards for public speaking and community education for nutrition  taught nutrition to children and families in area head start programs skills flexible temperament able to accomodate changes of plans and special requests smoothly proficient cooking for specialty diets including various allergy and food sensitivities gluten free vegan raw paleo specific carbohydrate diet scd gut and psychology diet gaps kosher halal heritage diets proven ability to manage daily demands of planning menus shopping and preparing meals for multiple households with changing plans and schedules  professional respectful communication skills eager to learn and able to teach

executive chef summary motivated professional with exceptional skills as both chef and manager over ten years of experience in the restaurant industry exceptional leadership and interpersonal skills proven ability to succeed in a highpressure challenging environment while maintaining a calm demeanor expertise in a variety of different cuisines and cooking techniques highlights food safety and sanitation sous vide technique staff training and development menu development  batch cooking ordering receiving labor food cost control experience to executive chef company name － city state coordinated and executed meals for various corporate clients from parties ranging from to guests  implemented new cooking techniques and organizational protocols to lower food and labor cost managed daily kitchen operations identified and provided solutions for any problem areas developed new menus in accordance with guests dietary needs and restrictions veganvegetarian glutenfree etc to chefgeneral manager company name － city state developed food and beverage menu for a new fastcasual restaurant created standardized recipes to maintain quality control  handled all hiring training scheduling and payroll provided courteous and informative customer service in an open kitchen format to chef de cuisine company name － city state worked with executive chef to develop and execute a dailychanging menu in a finedining establishment tasted and smelled all prepared dishes and observed color texture and garnishes  initiated and maintained relationships with local farmers and ranchers to bring guests the highest quality ingredients while maintaining appropriate food and labor costs education bachelor of arts international development with a minor in spanish and anthropology university of oregon － city state united states skills commitment to quality welltuned palate communication fluent in spanish team building food science software shopkeep excel caterease

pampered chef summary adept at organizing and facilitating management and team building training programs as well as staff and customer appreciation activities that have created exceptional team camaraderie customer loyalty and company growth an awardwinning and recognized salesperson and corporate trainer organized fun and driven effective at using efficient techniques in both sales and training while focusing on the needs of the team members the corporation and the customer   dependable resourceful approachable liked and handson highlights years of sales corporate training and team building with pampered chef a berkshirehathaway company proficient in organizing group events and staff training activities with clear objectives and outcome goals  experienced in creating and presenting training workshops to groups from to in product knowledge sales techniques customer service smart business practices and team building  featured consultant on pampered chefs nationwide training dvd enthusiastic approachable and easytolearn from consistent excellence awards achiever top in sales team production and recruiting featured on several corporatesponsored and produce literature pieces as a sales and training expert in the industry utilize creative training techniques and business games to create a fun learningcentered environment my live cooking shows and workshop presentations were selected and made available on our corporate websites online training center committees served consultant awards incentives committee product development committee and recipe advisory committee experience to current pampered chef city state i continually and successfully organize and coordinate regional customer appreciation and employee training events  i develop training materials to help team members maintain and improve their business practices and job skills   i regularly train team members in person or virtually to become a marketing selling recruiting and productline expert  i have extensive experience training employees oneonone to groups of   i can organize thoughts logically and explain concepts clearly and with a clear focus  i am wellspoken with a demeanor that attracts participation among the group  i have a proven track record that my trainings are well received and ultimately incomeproducing for both them and the company   i am generous with team and individual praise i recognize what the company wants to see repeated this is a leader  practice i feel ive mastered  creating team camaraderie and a positive work culture is something i excel at which always leads to company loyalty and increased production to chief concierge team leader company name － city state our goal as a concierge was to create a positive serviceoriented classy and fun environment for the guests of our room property my goal was to make sure each guest felt right at home as if they were home it was important that the solution to each and every guest request or challenge was perceived as truly easy  to make happen  i encouraged my team to bring the wow factor to life to ideally hear every guest reply with a wow when they heard that their request had been completed  it truly was an entertaining outsideoftheboxthinking creative solution seeking job to founderpublic relationslead instructor company name － city state raised in an entrepreneurial family i opened my own dance and tumbling school at i researched prime location options formulated a vision and successful business plan that i implemented on my own  thirty students quickly skyrocketed to hundreds both youth and adults  my ability to interact with my clients in a courteous and positive manner secured their loyalty and patronage this business venture put me thru college and made me a substantial income  at when ready to retire from teaching i marketed and sold my clientele to another local dance school for a truly substantial profit education bachelor of arts athletic trainingsports medicine san diego state university － city state usa athletic trainingsports medicine san diego state san diego ca san diego i completed a year internship working with the universitys athletes and graduated with outstanding grades in the field of sports medicine and athletic training   general education grossmont college － city state usa fire scienceemergency medical technician emt miramar community college － city state usa living in a rural community residents were dependent on our volunteer fire department for all medical and fire emergencies until other paid departments could arrive after watching my grandmother pass away because no one in our family was capable of providing cpr i realized i needed to step up and joined our local volunteer fire department i completed emt training at miramar college and then a week national fire academy where i was one of only women to pass  it was truly the most physically challenging endeavor ive ever completed but certainly one i am incredibly proud of  i served as a volunteer firefighteremt on the san diego rural fire department for years accomplishments manage a successful sales team of consultants who consistently achieve monthly corporate incentives am consistently among pampered chefs elite in sales recruiting and organization growth have earned the pampered chefs premiere level incentive trip for consecutive years earned strictly thru personal sales personal recruiting and team production these achievers represent the top of the company recently achieved million in career personal sales lead a team who over the course of years has sold nearly million in pampered chef product  was presented with pampered chefs hospitality award for graciously welcoming local consultants whose immediate upline live out of state to join us at our teams training events at i auditioned and was selected to tour the united states with a national dance academy performing for and teaching dance to thousands of dancers in cities nationwide   auditioned were selected  i executed my own fundraising activities and solicited local organizations to raise the required for travel and housing expenses at i launched my own dance tumbling school i operated this successful business for years when i chose to sell my clientele to another local dance studio at i completed and graduated from the national fire academy in san diego ca was of to be awarded my high schools valiant v selected by the school staff this award recognizes aboveandbeyond participation and service to both the high school and community skills enthusiastic people person strong public speaking skills motivational and inspirational goalsetting goalachieving great organizational skills creative training techniques group instruction learning strategies writing team building problem solving group and oneonone coaching curriculum development encouraging group participation implementing team incentives ​selfdriven creating performance motivation high level of professionalism

assistant project manager professional summary confident assistant project manager with demonstrated skills in many applicable construction management fields and stakeholder communication highly effective at tackling multiple tasks at once and working with lots of different personalities seeking similar position with driven competitive and established company skills scheduling of meetings client interfacing commercial construction residential construction effective communication construction management team oversight budgeting project estimation and bidding blueprints and schematics good multitasker strong team player knowledgeable in excel word power point cmic procore bluebeam p6 navigate through revit autocad navisworks cost control schedule management work history assistant project manager to current company name – city state mentored and guided associates in approaches designed to exceed expectations of customers and members adapted quickly to changing and competing project demands adjusted project plans to account for dynamic targets staffing changes and operational specifications supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands managed cost projections prepared budgets and cost reports delivered high level of service to clients to both maintain and extend relationship for future business opportunities closely collaborated with project members to identify and quickly address problems review and assist in accurate exposure projections and actively work to reduce eliminate these exposures managed upwards of trades at different times during current project managed and completed cost reporting additional sub management pe management monthly progress package schedule updates etc during transition periods of two separate project managers leaving current project senior project engineer to company name – city state reviewed contractor proposals and sets of drawings prepared by a and e firms to identify missing information generate questions and align budgets oversaw worksite construction to coordinate with supervisors and guide projects managed projects effectively to deliver finished work on time assisted in estimating cost analysis value engineering material sourcing etc to assist ownership in meeting budgets while still maintaining aes design intent helped with coordination of owner expectation vs gmp for finish scope to assist ownership in releasing interiors package for the project went to weekly offsite meetings at ownerships office to work with owners ae developers marketing team etc to assist in finalization of design to match budget project engineer to company name – city state evaluated change order requests in response to outofscope work activities and developing field conditions performed constructibility reviews consisting of independent structured assessment of construction bid documents to ensure coordination eliminate ambiguity and minimize project issues monitored installation of materials and equipment for compliance with drawings and specifications generated change orders for project using estimating cmic bluebeam completed sub prequalification bid review post bid interviews document review to complete accurate and detailed project buyout and gmp wrote rfis compiled submittals posted to record set permitted documents submitted for deferred design etc assisted in project closeout and final change orders for all managed trades education associate of science construction management california polytechnic state universitysan luis obispo city state certifications osha certified first aid certified nahb green building certified skills scheduling of meetings client interfacing commercial construction residential construction effective communication construction management team oversight budgeting project estimation and bidding blueprints and schematics good multitasker strong team player knowledgeable in excel word power point cmic procore bluebeam p6 navigate through revit autocad navisworks cost control schedule management work history assistant project manager to current company name – city state mentored and guided associates in approaches designed to exceed expectations of customers and members adapted quickly to changing and competing project demands adjusted project plans to account for dynamic targets staffing changes and operational specifications supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands managed cost projections prepared budgets and cost reports delivered high level of service to clients to both maintain and extend relationship for future business opportunities closely collaborated with project members to identify and quickly address problems review and assist in accurate exposure projections and actively work to reduce eliminate these exposures managed upwards of trades at different times during current project managed and completed cost reporting additional sub management pe management monthly progress package schedule updates etc during transition periods of two separate project managers leaving current project senior project engineer to company name – city state reviewed contractor proposals and sets of drawings prepared by a and e firms to identify missing information generate questions and align budgets oversaw worksite construction to coordinate with supervisors and guide projects managed projects effectively to deliver finished work on time assisted in estimating cost analysis value engineering material sourcing etc to assist ownership in meeting budgets while still maintaining aes design intent helped with coordination of owner expectation vs gmp for finish scope to assist ownership in releasing interiors package for the project went to weekly offsite meetings at ownerships office to work with owners ae developers marketing team etc to assist in finalization of design to match budget project engineer to company name – city state evaluated change order requests in response to outofscope work activities and developing field conditions performed constructibility reviews consisting of independent structured assessment of construction bid documents to ensure coordination eliminate ambiguity and minimize project issues monitored installation of materials and equipment for compliance with drawings and specifications generated change orders for project using estimating cmic bluebeam completed sub prequalification bid review post bid interviews document review to complete accurate and detailed project buyout and gmp wrote rfis compiled submittals posted to record set permitted documents submitted for deferred design etc assisted in project closeout and final change orders for all managed trades

customer service representative present accomplishments adot highway plans readingadot pen computer system trainingatti field asphalt soilagg 14135f actbuilding performance institute buildnc analyst professionaltroxler nuclear gauge safety training class hour refresher osha hazmat training cert hour osha training cert life and health insurance doi experience company name － city state customer service representative present extensive experience assisting customers with purchases and returns constructing displays training new employees policy and proceduresawarded customer satisfaction card alternate customer service supervisor company name － city state construction materials technician highway construction plans construction inspection procedures and specifications materials testing procedures personal computers and the use of applicable software communicated and coodinated construction schedules with the necessary paties and ensured that work complied with project approved plans standards and specifications work out of town was common company name － city state construction quality assurance inspector served as a special ministry counselor to individuals and families to provide free basic relocation assistance identify the clients problems present solutions and work in a team setting informing clients of prerequisite for assistants assessed information and collaborated with team on the recommended decision collaborated with private contractors the public state management to ensure that work complied with approved plans standards and specifications prepared and submitted field task reports of materials sampled and field test to state district head office with calculations of qa monitored or client classified as a level ii state inspector after completion of first assignment expected to competently perform any new assignments tasked company name － city state geologistassistant lab manager supervising geologic and geophysical activities involving various types of analysis data interpretation preparation of geologic report findings education and training morehead state university city state bachelors of arts political science political science certifications aci concrete field testing grade cert skills a level ii basic counselor client clients customer satisfaction customer service inspection inspector interpretation materials office qa supervisor supervising